Growing the Lean Community An LAI Plenary Conference Presented By:

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Growing the
Lean Community
An LAI Plenary Conference
Enterprise Transition to Lean Roadmap
April 12, 2001
Presented By:
Deborah Nightingale
LAI
Research Sponsored By LAI
Lean
Aerospace
Initiative
Lean Transformation Issues
➢ Why do many lean transformation activities fail?
➢ What are the key success factors in implementing
lean enterprise wide?
➢ How can we better assure that lean will impact
bottom line results?
➢ Are there certain activities that are ideally performed
before others?
➢ What is the role of senior leadership in assuring
success?
Issues Motivated Development of Enterprise
Transition to Lean Roadmap
2 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Lean Transformation Requires
an Enterprise Approach
Customer
Customer
Finance/Human
Finance/Human
Resources,
Resources,etc.
etc.
Manufacturing
Manufacturing
Operations
Operations
Product
ProductSupport
Support
Product
ProductDevelopment
Development
Supplier
SupplierNetwork
Network
3 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Enterprise Leadership is Key
Element of Success
Lean
Aerospace
Initiative
LAI Aerospace Organizations
1
0.9
0.8
0.7
Productivity
Index
0.6
0.5
0.4
0.3
0.2
0.1
0
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Leadership Index
Source: D. Tonaszuck, MIT Master’s Thesis, January 2000
4 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Transition to Lean Module Concept
Enterprise Level Roadmap
+
+
HR
• Priorities
• Sequence
• Key Enablers
• “How-To’s”
• Change Mgmt.
Principles
Business Processes
Acquisition
Supplier Network
Product Development
Production Operations
Roadmap
Transition
to Lean Plan
5 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Conceptual Framework
What
What is
is the
the Enterprise
Enterprise Level
Level Transition-To-Lean
Transition-To-Lean Model
Model ??
Begins with a description of a Top Level
Flow of primary activities referred to as
“The Roadmap”
+
+
Focus on the Value
Stream
•Map Value Stream
•Internalize Vision
•Set Goals & Metrics
•Identify & Involve Key
Stakeholders
Then, provides descriptions of key tasks
required within each primary activity
What
What
Finally, leads discussion of issues, enablers,
barriers, case studies & reference material relevant
to each task in a common structured framework
6 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Why
Why
Who
Who
When
When
How
How
Where
Where
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Conceptual Framework
What
What Does
Does the
the Enterprise
Enterprise Level
Level TTL
TTL Model
Model Provide?
Provide?
➢ A robust path that Enterprise Leaders can follow to
transition their organizations to a new plateau of “leanness”
➢ Efficient and effective tool that will improve the quality of
thinking and awareness of Enterprise Leaders on the
challenge of transitioning their organization
➢ Framework for cultural, organizational & change
management considerations
➢ Guidance in making the transition process, itself, a ‘lean’
process
7 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Adopt Lean
Paradigm
Focus on the
Value Stream
Initial
Lean
Vision
Decision to
Pursue
Enterprise
Transformation
Enterprise
Strategic
Planning
Develop Lean Structure &
Behavior
Detailed
Lean
Vision
+
Environmental
Corrective
Action Indicators
Focus on Continuous
Improvement
Outcomes on
Enterprise
Metrics
8 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Short Term Cycle
Detailed
Corrective
Action
Indicators
+
Implement Lean
Initiatives
Lean
Implementation
Framework
Create & Refine
Implementation Plan
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Adopt Lean Paradigm
➢Build Vision
➢Convey Need
➢Foster Lean Learning
➢Make the Commitment
➢Obtain Senior Management Buy-in
9 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Adopt Lean
Paradigm
Focus on the
Value Stream
Initial
Lean
Vision
Decision to
Pursue
Enterprise
Transformation
Enterprise
Strategic
Planning
Develop Lean Structure &
Behavior
Detailed
Lean
Vision
+
Environmental
Corrective
Action Indicators
Focus on Continuous
Improvement
Outcomes on
Enterprise
Metrics
10 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Short Term Cycle
Detailed
Corrective
Action
Indicators
+
Implement Lean
Initiatives
Lean
Implementation
Framework
Create & Refine
Implementation Plan
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Focus on the Value Stream
➢Map Value Stream
➢Internalize Vision
➢Set Goals & Metrics
➢Identify & Involve Key Stakeholders
11 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Adopt Lean
Paradigm
Focus on the
Value Stream
Initial
Lean
Vision
Decision to
Pursue
Enterprise
Transformation
Enterprise
Strategic
Planning
Develop Lean Structure &
Behavior
Detailed
Lean
Vision
+
Environmental
Corrective
Action Indicators
Focus on Continuous
Improvement
Outcomes on
Enterprise
Metrics
12 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Short Term Cycle
Detailed
Corrective
Action
Indicators
+
Implement Lean
Initiatives
Lean
Implementation
Framework
Create & Refine
Implementation Plan
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Develop Lean Structure &
Behavior
➢Organize for Lean Implementation
➢Identify & Empower Change Agents
➢Align Incentives
➢Adapt Structure & Systems
13 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Adopt Lean
Paradigm
Focus on the
Value Stream
Initial
Lean
Vision
Decision to
Pursue
Enterprise
Transformation
Enterprise
Strategic
Planning
Develop Lean Structure &
Behavior
Detailed
Lean
Vision
+
Environmental
Corrective
Action Indicators
Focus on Continuous
Improvement
Outcomes on
Enterprise
Metrics
14 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Short Term Cycle
Detailed
Corrective
Action
Indicators
+
Implement Lean
Initiatives
Lean
Implementation
Framework
Create & Refine
Implementation Plan
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Create & Refine
Implementation Plan
➢Identify & Prioritize Activities
➢Commit Resources
➢Provide Education & Training
15 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Adopt Lean
Paradigm
Focus on the
Value Stream
Initial
Lean
Vision
Decision to
Pursue
Enterprise
Transformation
Enterprise
Strategic
Planning
Develop Lean Structure &
Behavior
Detailed
Lean
Vision
+
Environmental
Corrective
Action Indicators
Focus on Continuous
Improvement
Outcomes on
Enterprise
Metrics
16 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Short Term Cycle
Detailed
Corrective
Action
Indicators
+
Implement Lean
Initiatives
Lean
Implementation
Framework
Create & Refine
Implementation Plan
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Implement Lean Initiatives
➢Develop Detail Plans
➢Implement Lean Activities
17 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Adopt Lean
Paradigm
Focus on the
Value Stream
Initial
Lean
Vision
Decision to
Pursue
Enterprise
Transformation
Enterprise
Strategic
Planning
Develop Lean Structure &
Behavior
Detailed
Lean
Vision
+
Environmental
Corrective
Action Indicators
Focus on Continuous
Improvement
Outcomes on
Enterprise
Metrics
18 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Short Term Cycle
Detailed
Corrective
Action
Indicators
+
Implement Lean
Initiatives
Lean
Implementation
Framework
Create & Refine
Implementation Plan
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Focus on Continuous
Improvement
➢Monitor Lean Progress
➢Nurture the Process
➢Refine the Plan
➢Capture & Adopt New Knowledge
19 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise Level Roadmap
Long Term Cycle
Entry/Re-entry
Cycle
Focus on the Value
Stream
Adopt Lean
Paradigm
•Build Vision
•Convey
Urgency
•Foster Lean
Learning
•Make the
Commitment
•Obtain Senior
Mgmt. Buy-in
Initial
Lean
Vision
•Map Value Stream
•Internalize Vision
•Set Goals & Metrics
•Identify & Involve Key
Stakeholders
Enterprise
Strategic
Planning
Detailed
Lean
Vision
•Organize for Lean Implementation
•Identify & Empower Change
Agents
•Align Incentives
•Adapt Structure & Systems
+
Environmental
Corrective
Action Indicators
Short Term Cycle
Focus on Continuous
Improvement
Decision to
Pursue
Enterprise
Transformation
Develop Lean Structure &
Behavior
•Monitor Lean Progress
•Nurture the Process
•Refine the Plan
•Capture & Adopt New
Knowledge
Outcomes on
Enterprise
Metrics
20 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Detailed
Corrective Action
Indicators
Lean
Implementation
Framework
Create & Refine
Implementation Plan
•Identify & Prioritize Activities
•Commit Resources
•Provide Education & Training
+
Implement Lean Initiatives
•Develop Detailed Plans
•Implement Lean Activities
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Enterprise Level Roadmap
The On-going Lean Enterprise
Lean
Aerospace
Initiative
Long Term Cycle
Entry
Focus on the
Value Stream
Detailed
Lean
Vision
Response
to the
voice of the
customer
Enterprise
Strategic
Planning
Environmental
Corrective
Action Indicators
Develop Lean Structure &
Behavior
+
Lean
Implementation
Framework
Short Term Cycle
Focus on Continuous
Improvement
Detailed
Corrective
Action
Indicators
Create & Refine
Implementation Plan
Lean Impact
Outcomes on
Enterprise
Metrics
21 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
+
Implement Lean Initiatives
Enterprise
Level
Implementation
Plan
web.mit.edu/lean
Lean
Aerospace
Initiative
Enterprise TTL Future Product
Vision
Human Resources
Business Processes
Acquisition
Product Development
Supplier Network
Production Operations
TTL
Roadmaps
“Transitioning” to a Lean Enterprise:
A Guide for Leaders”
•Overview of Lean Thinking &
Knowledge
•TTL Roadmap
Foldouts
Descriptions
•Roadmap Background
Information
22 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
Lean Enterprise Self
Assessment Tool
Ongoing LAI Research
web.mit.edu/lean
Lean
Aerospace
Initiative
Consortium Feedback on
Enterprise TTL Roadmap
➢Great tool for facilitating enterprise focus
➢Consistent with enterprise experience
➢Increased understanding of “what went
wrong”
➢Liked focus on people/leadership issues
➢Being used as enterprise-wide transition
framework
23 - LE Nightingale - 041201 © 2001 Massachusetts Institute of Technology
web.mit.edu/lean
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