Growing the Lean Community LAI Executive Board Meeting Building The 21st Century Aerospace Workforce May 9, 2001 Presented By: Joel Cutcher-Gershenfeld, MIT Steve Sleigh, IAM and Thomas Kochan, MIT Research Sponsored Jointly with Labor Aerospace Research Agenda Lean Aerospace Initiative Aim for this Session Ø Begin with a call to action Ø Present evidence on the dimensions of an employment crisis in the Aerospace Industry Ø Understand the links to issues of instability and lean Ø Focus dialogue on high leverage, mutual gains options for all stakeholders in the industry Ø Identify specific next steps Ø Under the auspices of LAI Ø In other forums as appropriate 2 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative A Call to Action Ø Dimensions of an employment crisis in Aerospace: Ø Increasing skill shortages Ø Changing skill mix in a post-cold war era Ø Reduced investment in training and development Ø Divisive and immobilizing concerns over job security Ø Industry has lost over 500,000 jobs since 1990 Ø Demographic “cliff” Ø Average age of IAM members is 44 in the Commercial Sector and 53 in Defense – with over 20% eligible to retire in next 3 years Ø Global competitive dynamics Ø Projected loss of jobs and revenue due to increased global competition, as well as complex issues around projected increase in foreign content Ø Projected job growth in European Aerospace Industry Ø Inability to attract and retain a 21st Century workforce 3 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative U.S. Aerospace Employment and Sales 1987-2000 600 Total Sales 65 Employment (thousands) 550 60 500 55 450 50 45 400 40 Employment 350 35 300 billions of constant 1999 euros 70 30 1980 1982 1984 1986 1988 4 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology 1990 1992 1994 1996 1998 web.mit.edu/lean Lean Aerospace Initiative U.S. Engines and Parts Imports as a Share of Total Aircraft Sales, 1981-2000 Share of U.S. Aircraft Sales (Percent) 20 18 16 14 12 10 8 6 4 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 Year 5 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Three Scenarios for U.S. Aerospace Employment U.S. Aircraft Employment Forecast, 2000-10 700 Employment Change, 2000-10 (thousands) 600 Rapid Output Growth +146 500 Constant Share, no Outsourcing 400 300 Boeing 2000 Market Outlook base 200 Teal, constant share, no international outsourcing Teal, falling share, with international outsourcing -109 Current Trend -262 100 1986 1989 1992 1995 1998 2001 2004 2007 2010 Source: Rob Scott, EPI and LARA 6 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Assumptions and Ten-Year Forecast Results Ø Low Growth Scenario: 262,000 jobs lost Ø U.S. Share of World Market: -41.5% Ø Productivity Growth: +34.6% Ø Falling Demand: -12.4% Ø Rising Share of Imported Parts and Engines: +11.5% • Key Assumptions and Sources: • Teal Group, “World Aircraft Overview, 1999”, World Military & Civil Aircraft Briefing. Charts: “Aircraft Production, Civil and Military” and “The Big Aircraft Builders” • Boeing, “World demand for commercial airplanes,” Current Market Outlook, 2000. • All demand forecasts scaled up to equal total Aircraft, Engines and Parts Sales, as reported in Aerospace Industries Association, 2000 Year-End Review and Forecast. • Direct employment losses estimated using the Bureau of Labor Statistics “Employment Requirements Table, 1998.” Two Source: Rob Scott, EPI and LARA percent annual productivity growth from 1999 through 2010 assumed in all scenarios. 7 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean 21st Century Workforce Commission Lean Aerospace Initiative A projected skills gap in the overall workforce: “The ability to read, write, and compute with competence, think analytically, adapt to change, to work in teams and use technology” Source: A Nation of Opportunity. Report of the 21st Century Workforce Commission, 2000. 8 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Why Worry About Instability? Pull Pull Interdependence Lean Aerospace Initiative Flow Flow Stability Stability T1 9 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology T2 T3 T4 T5 T6 Time T7 T8 T9 T10 web.mit.edu/lean Lean Aerospace Initiative Highlights From Cases Ø Types of instability: Ø Funding/orders Ø Shift from R&D to production funds Ø Fluctuations in demand for primary product in facility Ø Technology Ø Changes in customer requirements Ø Shifts in materials Ø Rapid pace of change in computer capabilities) Ø Environmental constraints 10 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology Ø Organizational Ø Acquisition/layoffs Ø Mergers/restructuring Ø Relocation of products among facilities Ø Two-tier relationship between sister facilities Ø Demographics -retirements/gaps in past hiring, skill shortages Ø Turnover -- management, engineering, and hourly web.mit.edu/lean Lean Aerospace Initiative Highlights From Cases (cont.) Ø Observed mitigation strategies: Ø Business Strategy Ø Increase proportion of commercial business sought Ø Shift in product mix to increase focus on space Ø Human Resource Management/Industrial Relations Ø Cross-training/flexible utilization/teams Ø Informal no-layoff practice Ø Labor-management partnership Ø Employee involvement Ø Intensified training of hourly and salaried employees Ø Co-location of engineers, teams Ø Two-tier wage system Ø Multi-facility transfer agreements 11 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Facility Survey: Survey Response Rate, Facility and Respondent Profile Ø Survey focused on issues of instability, employment and innovation at the facility level Ø 198 aerospace facilities Ø Responses from Presidents, CEOs, Senior Facility Managers with an average of over 20 years in the industry Ø Survey conducted in Summer/Fall 1999 12 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Facility Survey: Sources of Instability Focus on Four Categories of Instability % of Facilities Selecting Item as Most Significant 100% Budget and Market Instability 90% Changes in Product Demand, Changes in Government Budgets, Changes in Company Budgets, Changes in Government Acquisition 80% Technology Instability 70% Changes in Customer Requirements/Technical Design, Changes in Equipment/Technology, Problems from Technical Challenges, 60% Organizational Instability 50% Mergers/Acquisitions, Changes in Leadership Vision, Re-Engineering/ReStructuring, Voluntary Staff Turnover 40% Supply-Chain Instability Changes in Supplier Performance, Problems of Cooperation with Customers/ Partners/Suppliers, Subcontracting of Work, Reducing the Number of Suppliers 30% 20% 10% 0% Changes in product demand Changes in customer requirements 13 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology Changes in government budgets Mergers/ acquisitions Changes in leadership vision web.mit.edu/lean Lean Aerospace Initiative High Levels of Instability and Facility Size Under 100 employees (n=93) 101-250 employees (n=44) 251-500 employees (n=16) 501-1000 employees (n=11) Over 1000 employees (n=26) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Funding and Market Instability Technology Instability Organizational Instability Supply Chain Instability Remedies Remedies to to Instability Instability Have Have to to Be Be Sensitive Sensitive to to Facility Facility Size Size 14 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative 100% 90% 80% 70% 60% 50% Impact of Instability on Retention of Critical Skills Funding & Market Instability Funding & Market Instability Less Technology Instability More Technology Instability Less Organizational Instability More Organizational Instability Less Supply Chain Instability More Supply Chain Instability 40% 30% 20% 10% 0% % Reporting increased loss of people with critical skills 15 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Facility Survey: Reported Use of Mitigation Practices – Five Most Extensively Used Practices (past 3 yrs) 100% Never 90% Limited Extensive 80% 70% 60% 50% 40% 30% 20% 10% 0% Cross-training Employee Long-term supplier training/skills devt. agreements 16 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology Computer-aided manufacturing Increased employee control web.mit.edu/lean Lean Aerospace Initiative Facility Survey: Reported Use of Mitigation Practices – Five Least Extensively Used Practices (past 3 yrs) 100% Never Limited Extensive 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Formal employment security Early retirement Work in from other facilities 17 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology Sending people to other facilities Work sharing web.mit.edu/lean Lean Aerospace Initiative Future Prospects for the U.S. Aerospace Enterprise “I would highly recommend that my children work in this industry” (Agree or Strongly Agree, n=482) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Engineers Production Workers 18 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology Managers/ Supervisors Technicians/ Specialists web.mit.edu/lean Lean Aerospace Initiative Conclusions Ø Attraction & retention of skilled workforce is a crucial challenge Ø Existing remedies do not seem to be working Ø Labor markets and product markets are interdependent Ø Therefore— Ø Need action to select and implement a coordinated set of remedies Ø Industrial actions Ø National policies 19 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Potential Elements of an Action Agenda Ø Several possible industry-wide initiatives: Ø Aerospace industry skill/capability requirements Ø Effective enterprise knowledge management systems Ø Aerospace industry apprenticeship/training systems Ø Regional workforce sharing Ø Training and curriculum initiatives Ø Government as an employer Ø Next generation aerospace industry workforce Ø Implications of increasing globalization in the industry Ø Government policies play a role Ø For example: Clear and explicit consideration of workforce/skills implications in acquisition processes 20 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Institutional Approaches Ø Entities to define and enable industry remedies and Government policy: Ø Special internal group jointly sponsored by LAI and LARA Ø Initiative adjunct to LAI Ø LARA is a prototype Ø Independent tri-partite initiative Ø Sub-group within AIAA or other professional associations Ø Sub-group within AIA or other industry association Ø A cross-industry, cross-institutional cooperative group 21 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean Lean Aerospace Initiative Next Steps Ø Recommendation Ø Establish a special Executive Board subcommittee on the 21st Century Aerospace Workforce Ø Subcommittee charter Ø Prioritize remedial actions Ø Recommend practical implementation actions Ø With appropriate institutional arrangements Ø Provide ongoing executive leadership and guidance 22 - LARA/Cutcher- Gershenfeld - 050901 © 2001 Massachusetts Institute of Technology web.mit.edu/lean