INTERVIEWER TRAINING WORKBOOK National Visitor Use Monitoring Program July 2007

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INTERVIEWER TRAINING WORKBOOK

National Visitor Use Monitoring Program

July 2007

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Section 1

Q1. Name 3 people or places you can get help when you have a question about

NVUM?

1.

2.

1.

2.

3.

Q2. Give 3 examples of how the data collected in the NVUM program is used?

3.

Q3. Does the data collected ever give site specific use numbers? If so, give an example?

Q4. What is the role of the Interviewer in the NVUM program?

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Q5. What is the Forest NVUM manager’s role?

2.

Q6. Give two examples of when you may already have participated in sampling?

1.

Q7. What is bias? Give some examples of how an interviewer might introduce bias into the interview process.

Section 2

Q8. What is a national forest visit?

Q9. What is a site visit?

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Q10. What is a trip?

Q11. What is a GFA?

Q12. What does proxy code FR5 mean? Where can you look up the meaning of proxy codes?

Section 3:

Q13. Name 3 items that must be prepared and approved in the office before beginning field interviews?

1.

2.

3.

Q14. What are “quarterly reports”? What dates are they due? Who do you send them to?

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Q15. What do you do with completed interview forms?

Section 4.

Q16. What is a survey calendar?

Q17. Name 4 pieces of information that are contained on a “survey calendar”.

1.

2.

3.

4.

Q18. When can you use a “backup calendar”?

4.

2.

3.

Q19. What are 4 of the 10 steps in the basic Field Procedure process?

1.

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3.

1.

2.

Q20. Explain how you would go about determining the distance needed between signs when setting up a roadside survey.

Q21. Why do we use traffic counters during survey days?

Q22. Why do we use hand-tally counters during survey days?

Q23. Do you use traffic counters on PROXY days?

Q24. Name 3 common problems with traffic counters and the solution to fix them.

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Section 5.

Q25. What do you do as an interviewer if you can’t seem to get the respondent to answer the question you are asking?

Q26.

What do you use “flash cards” for?

Q27. Explain the right way to mark answers on the interview form.

1.

2.

3.

4.

Q28. What is the Daily Summary Form? When is it used?

Q29. Where do you find the information needed to be filled in at the top of the

Daily Summary Form?

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Q30. What is the View Corridor Observation Form? When is it used?

Q31. When would you use the View Corridor Interview Form?

Q32. When do you use the Basic Individual Interview Form? How many versions of this form are there?

Q33. Explain the procedure to use when doing a View Corridor Survey Day without an interview location. Explain how this would differ from a VC day WITH an interview location.

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Q34. How do you know what time of day to do interviews?

Q35. Can you adjust interview hours? Explain the exceptions to using set hours.

Q36. Whom do you interview?

Q37. How do you get people to agree to be interviewed?

Q38. Name 4 qualities of a good interviewer.

1.

2.

3.

4.

Q39. If a person does not agree to be interviewed, do you fill out an interview form?

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FIELD PROBLEM SOLVING EXAMPLES:

Example 1.

R4- DUDS nonproxy - Cottonwood Cove Picnic Area

Situation: You are sampling the Cottonwood Cove Picnic Area. There are 5 picnic tables but the parking area is large and mostly used by boaters, swimmers, fishermen, and campers. There are upwards of a thousand people in this parking lot on hot weekends.

Questions:

1. Where should you set up the traffic counter?

2. What do you count on the hand tally counter?

3. Where do you set up for interviews?

4. Who do you interview?

5. If a person at the picnic area also went boating and swimming, would they still qualify for the DUDS interview?

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Example 2

R5-Sierra NF

Dorabella Proxy Campground & Nonproxy Day Use Areas

Situation: You are sampling the Dorabella Campground (OUDS Proxy). This campground is located in three separate loops along a single entrance road, which also accesses a day use area at Shaver Lake.

1) Where should the traffic counters be placed for counting campground use?

2) Where would you set up your interview location?

3) If day users come by, would you interview them? Explain why or why not.

Situation: Now, you are sampling the Dorabella Picnic Area (DUDS Non Proxy).

This picnic area is located at the end of a road, which also accesses an OUDS area. Campers do drive over and park at the day use site and use it for the day also.

1) Where should the traffic counter(s) be placed?

2) Where is a good location for the DUDS nonproxy interview site?

3) How do you separate out the campers from the day users? Would you interview a camper that used the day use site? Do they count as a day users?

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Dorabella Campground (OUDS Proxy) and Day Use Area (DUDS Nonproxy)

Campground Loops

Day Use

Sites

Shaver Lake

Campground

Campground

Entrance Station

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Example 3:

R5-Sierra NF

Dinkey Creek CG, Resort, DUDS Complex

Situation: You are sampling the Dinkey Creek Complex. The area is a dead-end

FS road that provides access to several campgrounds (proxy), Day Use sites, recreation residences, a resort (proxy), general forest area, and a forest service work center.

Scenario A: You are assigned an OUDS (overnight developed site) survey day with FE4 proxy code. All the family CGs are handled by the same concessionaire and were listed as one site- Dinkey Creek CG.

1) Would you use a traffic counter?

2) Where would you set up for interviews? Hint: You need to capture ALL campers except group site users.

Scenario B: Today you are assigned the Dinkey Creek nonproxy Day Use sites for sampling.

1) Do you need a traffic counter for this survey day? If so, where should it be set up?

2) Should you use a hand tally counter on this sample day? If so, what is counted with the hand tally counter (be very specific)?

3) Where should the interview site be set up?

4) How can you be sure people used the developed day use sites targeted for this sample day (ie: they were not just day users at the resort or handing out with friends at the campground?

Scenario C: Now you are assigned the Dinkey Creek nonproxy GFA interview day.

1) Where should the traffic counter be placed?

2) Where would you conduct the interviews?

3) Would you count a visitor who stayed in the campground or resort as a GFA user? If so, under what circumstances?

4) Demonstrate how you would go through the interview form to find GFA visitors.

5) On the interview form how would you record someone who said they were just staying at their recreation residence?

6) On the interview form how would you record someone who stayed on the private property?

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Dinkey Creek Complex

Day Use

General Forest Area

Group Camp

Resort

Proxy Campgrounds

Trailhead

Day Use Area

private property

campground

Dispersed

Day Use

recreation residences

CG

CG

Entrance Station recreation residences

CG

Group Camp

Dinkey Hotel & Resort

FS Warehouse

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Example 4:

Coronado National Forest

Bell Mountain Wilderness and General Forest Area

Nonproxy

Scenario: New Sedona Arizona Bell Mountain is a major hiking attraction.

People come from all over the world to explore the “vortex”, climb, and enjoy the beautiful red rock country. A major high speed highway parallels the mountain.

There is a large vista and parking area as one point of access. The other access is totally unmanaged. Many visitors park on the highway shoulder along a 3 miles stretch of road. They come and go in all directions. There can be over

100 vehicles parked at any time. You have a Forest Service road with no designated parking.

1. Where would you place traffic counter(s)? Is there anything special that should be done prior to placing the counter(s)?

2. Is there an alternative to using traffic counters? If so, explain. Also explain how reliable that estimate might be.

3. Where would you conduct interviews? Describe the site setup.

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Coronado National Forest

Bell Rock Cliff Climbers

GFA/ Wilderness NP

Viewpoint, trailhead

Major through highway 55mph

Informal roadside parking, informal trails

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Example 5:

Winter General Forest Area sampling: skiing, snowmobiling, snow-play

Scenario: It’s the middle of a wonderful cold winter with over 10 feet of snow on the ground and more coming tonight. You’ve been assigned a sampling day at the snowpark on Mystic Mountain.

1) Describe how you would prepare for the sample day (what you would bring, how you would check out with your boss, etc.). Describe any special safety considerations.

2) You’ve arrived at the site and snowplows are running. Snow is falling lightly with a midday storm predicted. Would you use a traffic counter? If so, which type? Where would you locate it? What special things would you consider as you set it up?

3) After you set up the traffic counter a snowplow came by and pulled it off the road into never never land. How will you get the traffic counts now?

4) The snowpark has mixed uses: cross country skiers, snowmobilers and tubers. Some folks are just using the warming shelter while their kids play in the snow. Which of these users would qualify for a recreation interview?

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Winter Sampling

General Forest Areas -

Snowpark nonproxy

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Example 6:

Ochoco National Forest: Major Potty-stop/trailhead/DUDS

Along highway 26 there is a beautiful trailhead in old growth ponderosa pine.

The Ochoco NF provides 5 picnic tables and a restroom. There are also 3 trails taking off into the woods. The site is both a summer hiking/horse/mt bike site and winter cross-country ski site. The site is accessed by a pullout from the highway with undesignated parking. Vehicles can pull into the site in either direction. Lots of people stop here just to use the bathroom but some do take a picnic break or go for a hike/ski on one of three trails. Trail #3 is used about 3 times more than trails #1 and #2.

1. For a DUDS interview day where would you place the traffic counter?

2. How do you account for people just stopping to use the restroom?

Do you interview them?

3. On a DUDS day, if someone is hiking the trails but didn’t use the picnic tables do you interview them?

4. For a GFA interview day where would you place the counter or counters? Do the 3 different trails pose a sampling problem?

5. Where would you conduct interviews?

6. For the GFA day how would you record traffic count information on the daily summary form?

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Day Use Nonproxy Site and

General Forest Area

Hiking

Trail #1

Parking Area

Hiking Trail #2

Restroom and picnic area

Hiking Trail #3

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Example 7:

Mt. Lassen Ski Area

– Proxy SV1

Situation: Beautiful Mt. Lassen has some premier skiing December through

June. People travel from the Bay Area and all parts of northern California and

Nevada to ski here. The ski area actually has 2 large p arking lots to serve it’s visitors. The upper lot is 10 miles north of the lower lot just off highway 206. The lots access different sides of the mountain providing a wide choice of ski terrain.

The lower lot is open from November through June because i t’s higher elevation.

The lower lot also has a Nordic ski area which is operated by the same ski company as the downhill area. There is also a free pass through area on the groomed Nordic trails that accesses forest service ski trails (which are non-fee).

The upper lot is usually only open from early January through mid April depending on lower elevation snow conditions. Skiers can ski both sides with the same ski pass.

1) Your sample day is January 20 for DUDS proxy. Where would you conduct the interviews (upper or lower lot or both?) and during what time of the day?

2)

Your sample day is Dec 15 and it’s a DUDS day. Do you count the fee Nordic system people in your interviews?

3) Do you interview people parking in the lot but just going to ski FS dispersed trails?

4) Do you interview people who are just building snow caves and sledding in the parking lot snow banks?

5) The temperature has now hit 5 and your fingers are freezing. It’s snowing and no one wants to be interviewed in the parking lot now. Where would be an alternative interview location?

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Mt. Lassen Ski Area

DUDS - Proxy

Upper lot generally open Jan 5 - April 1

206

Ski Lodge

Lower Lot generally open Nov 24 -June 15

Nordic trail system - counted in with downhill skier proxy SV1

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Example 8

Chequamegan & Nicolet National Forest

Bass Lake Day Use Area, nonproxy

Situation: Bass Lake Day use area is a very popular fishing, swimming, and boating area on the forest. In fact, it was rated a very high use area for most of the summer and shows up 42 times on the survey calendar. The site is accessed by slower speed Forest Service roads. One road accesses a boat launch and the other the Picnic Area/ Beach.

1) Do the people using the boat launch count as part of the DUDS use?

2) Where should the traffic counter be placed? Since it’s going to be setyup 42 different times, would you do anything different?

3) Since the site gets about 80% local use and lots of repeat use do you have any special concerns about sampling here so many times? If so, what are those concerns and how might you address them?

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Example 9

Huron Manistee National Forest

Tawas Road 27 General Forest Area - nonproxy

Situation: This GFA site at the junction of sandy Tawas Road 27 and Highway

59. It is deer hunting season and this area is very popular. Hunters tend to drop members of their party along this road, everyone walks through the woods and meets back at another point. There is a group of recreation residences on

FS land about 5 miles down Road 27.

Questions:

1. Where would you set up a traffic counter? Are there any special conditions you need to check?

2. People in the vehicle that just pulled over are coming from the recreation residence homes. Do they qualify for a GFA interview? Explain.

3. A truck full of hunters had stopped for an interview. How do you determine whether they are completing their GFA visit or not? (Hint: Q5). These hunters have camped in a private campground every night for the last 5 nights. Each day they come and hunt on the national forest. How many different national forest visits did they have? How many GFA visits? Today, as you are filling out the interview form what would you record for Q5? For Q6? Q7? Q8? Q9?

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YIELD

Survey Site

Please Stop sandy FS Road

Suburban Home

House

Building 2 Suburban Home

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Example 10

Prescott National Forest

Lynx Lake DUDS nonproxy

Situation: Lynx Lake Day Use Site is actually a store with picnic tables and an interpretive exhibit located on FS land near the lake. Developed Day Use activities include use of the picnic tables and viewing the large interpretive exhibit.

Questions:

1. How would you prepare for this interview day ahead of time? What special contacts might need to be made?

2. Would you use a traffic counter? If so, where would you set it up?

3. Where would you interview people?

4. Who would you interview?

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