[ HUMAN RESOURCE SERIES ] EFFECTIVE HUMAN RESOURCE DEPARTMENT MANAGEMENT – DEVELOP HRM SKILLS COURSE OVERVIEW As a Head of department, line Managers, Executive or individual employee, the department that you probably rely on the most for advice and support in dealing with staff issues is the HR (or Personal) Department Personnel management is a responsibility of all those who manage people as well as being a description of the work of those who are employed as specialists. It is that part of management which is concerned with the people at work and with their relationships within an enterprise. It applies not only to industry and commerce but to all fields of employment COURSE OBJECTIVES • Establish the role and responsibilities of the manager and the role and responsibilities of the HR function. • Job Analysis, Job Description & KPI –An Overview • Conduct various types of interviews including recruitment, appraisal and disciplinary • Deal with problem employees especially those whose performance needs improving • Deal with employees who have a poor attendance and timekeeping record • Distinguish between authorised and unauthorised absence and know how to handle them • Distinguish between problems with breach of absence rules and breach of notification rules. • Effectively deal with grievances • Take effective disciplinary action and find successful outcome for the business. • Understand what competences are and how they fit into responsibilities for career development TARGET AUDIENCE Department Managers, Executive, line Managers, Individuals who are in preparation for promotion, HR staff, ER staff and Employee Representatives COURSE OUTLINE • Module 1: Meaning of Human Resources Management • Module 2: The- Challenges of Management • Module 3: Employment & Benefits • Module 4: Training & Development • Module 5: Compensation & Benefits • Module 6: Employee Relations • Module 7: Industrial Safety & Security COMFORI SDN BHD E-02-03, East Wing, Subang Square Business Centre Jalan SS15/4G, 47500 Subang Jaya, Selangor Malaysia If you have any enquiries, please call us at 03-56213630 OR email to info@comfori.com