B.C. Universities’ Follow-Up Survey of 1996 Graduates
Final Version (February 6, 1998)
Hello, my name is ___________ and I’m calling on behalf of [university]. Our firms, Points of
View Research & Consulting Ltd. and Venture Market Research Ltd., have been contracted by
[university] and the Ministry of Education, Skills and Training to conduct a survey of 1996 B.C.
university graduates. The purpose of the survey is to determine your education outcomes and
your level of satisfaction with the education or training you received at [university]. While
participation is completely voluntary, your answers are important and will help the university
assess and improve its programs. The information you provide will be kept strictly confidential
and will be used only for statistical purposes.
(Note to the interviewer: All questions are to be asked without prompting for the responses
unless stated otherwise.)
A. Eligibility, Personal Goal-Related, and Financial Debt Questions
A1
Did you obtain a bachelor’s degree in the [name of program] program from
[name of university] in 1996?
1
3
5
x
r
Yes
No
No
Don’t know
Refused
[go to A2]
wrong program [go to A1a]
wrong university probe, thank and terminate
probe, else thank and terminate
terminate
A1a
What program were you in? Please specify the full degree name — e.g., Bachelor of
Education, Bachelor of Arts in Economics, etc.
___________________________________________________________________
A2
Thinking back prior to the start of your university education, what was your personal
goal or goals that led you to pursue a university education? (Check all that applies.)
1
2
3
4
5
6
7
8
9
10
11
x
r
Wanted to acquire skills that would lead to employment
Wanted to obtain a better job
Wanted to improve on my existing job skills
Wanted to broaden my knowledge in a specific field of study
Wanted to obtain a baccalaureate degree
Wanted to challenge myself intellectually
Wanted to please my parents/family
Wanted to fill my time with a worthwhile activity
Wanted to qualify for a masters or doctoral program
Did not have a personal goal
[go to A4]
Other (specify): _______________________________________________
Don’t know
[go to A4]
Refused
[go to A4]
A3
On the whole, do you feel that you have attained your personal goal or goals? Would
you say that they are … (Interviewer: Read options)
1
2
3
4
x
r
A4
Completely attained
Mostly attained
Partly attained
Not attained at all
Don’t know
Refused
Did you receive any financial support while attending [name of university]?
1
2
x
r
Yes
[go to A4a]
No
Don’t know
Refused
[go to A5]
A4a
What type of financial support did you receive? (Check all that applies.)
1
2
3
4
5
6
7
8
x
r
A5
Financial aid/student loans
Bursary/grants
Scholarships/awards/fellowships/prizes
Parents
Spouse/partner
Friend
Employer
Other (specify): _______________________________________
Don’t know
Refused
After completing your degree at [name of university], did you have a financial debt?
1
2
x
r
Yes
[go to A5a]
No
Don’t know
Refused
[go to A6]
A5a
How much of a financial debt did you have after graduating from [name of university]?
Please specify to the nearest thousand dollars.
1
x
r
___,000
Don’t know
Refused
A6
What was the MAIN reason you chose this field of study?
1
2
3
4
5
6
7
1
x
r
Interested in subject area (subject challenging, enjoy subject)
Academic strengths and abilities match this area well
Use it as a stepping stone for professional degree, Masters or PhD
Friends/family encouraged me to enter this field
Had a career goal (i.e. wanted to be a teacher, engineer, etc.)
Good job prospects in this field
Increase/acquire skills for current or other job
Other (specify): _____________________________________
Don’t know
Refused
B. Program of Study
Name of program = A1 or A1a if present.
The following questions relate to your [name of program] program
B1
Given your experience since completing your bachelor's program, would you select
the same program again?
1
3
x
r
Yes
No [Go to B1a]
Don’t know
Refused
[Go to B2]
B1a
Why would you not select the same program again?
1
x
r
B2
Did you complete most of your program on a full-time or on a part-time basis?
1
2
3
x
r
B3a
______________________________________________________________
Don’t know
Refused
Full-time basis
Part-time basis
Full-time and part-time on an even basis
Don’t know
Refused
For the following statement, please indicate whether you strongly agree, agree, disagree,
or strongly disagree.
I have learned a great deal in this program.
1
2
3
4
x
r
B3b
Strongly Agree
Agree
Disagree
Strongly Disagree
Don’t know
Refused
For the following questions, please respond with excellent, good, fair, or poor.
In general, how would you rate the quality of instruction of the courses in your program?
1
2
3
4
x
r
B3c
In general, how would you rate the content of your program?
1
2
3
4
x
r
B3d
Excellent
Good
Fair
Poor
Don’t know
Refused
In general, how would you rate the amount of practical experience in the program?
1
2
3
4
5
x
r
B3f
Excellent
Good
Fair
Poor
Don’t know
Refused
In general, how would you rate the textbooks and the learning material for the program?
1
2
3
4
x
r
B3e
Excellent
Good
Fair
Poor
Don’t know
Refused
Excellent
Good
Fair
Poor
Not applicable
Don’t know
Refused
In general, how would you rate the availability of instructors or tutors for help on course
work in the program?
1
Excellent
2
3
4
x
r
B3g
In general, how would you rate the availability of courses required by your [name of
program] program?
1
2
3
4
x
r
B3h
______________________________________________________________
Nothing
Don’t know
Refused
Did you complete a Co-op program as part of your bachelor’s studies? By Co-op, I mean
paid work-sessions related to your bachelor’s program.
1
3
x
r
B6
Very manageable
Somewhat manageable
Not very manageable
Not at all manageable
Don’t know
Refused
What changes would you suggest in the methods of instruction and/or program
curriculum to improve the learning experience for students in the program?
1
3
x
r
B5
Excellent
Good
Fair
Poor
Don’t know
Refused
In general, how manageable was the workload in your program? Would you say it
was … (Interviewer: Read options)
1
2
3
4
x
r
B4
Good
Fair
Poor
Don’t know
Refused
Yes
No
Don’t know
Refused
[go to B6]
[go to B9]
[go to B9]
[go to B9]
How related were your Co-op work-terms to your program of study? Would you say...
(Interviewer: Read options)
1
2
3
4
x
Very related
Somewhat related
Slightly related
Not at all related
Don’t know
r
B7
Did your program of study adequately provide you with the necessary skills and
knowledge required in your co-op jobs? Would you say the program ... (Interviewer:
Read options)
1
2
3
x
r
B8
Fully provided the necessary skills and knowledge
Partly provided the necessary skills and knowledge
Did not adequately provide the necessary skills and knowledge
Don’t know
Refused
How would you rate your overall Co-op experience? Would you say... (Interviewer:
Read options)
1
2
3
4
x
r
B9
Refused
Excellent
Good
Fair
Poor
Don’t know
Refused
Overall, how satisfied were you with your bachelor's program? Would you say...
(Interviewer: Read options)
1
2
3
4
x
r
Very satisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
Don’t know
Refused
C. Computer Skills Assessment
C1
Computer skills are more important in some programs than in others. How important
do you feel a knowledge of using a computer is to graduates of the [program name]
program? Would you say … (Interviewer: Read options)
1
2
3
4
x
r
C2
Extremely important
Somewhat important
Not very important
Not at all important
Don’t know
Refused
Did you have any computer skills prior to entering your degree program?
1
2
Yes
No
[go to C2a]
[go to C3]
x
r
C2a
What were these computer skills? (Interviewer: Read options and check all that
applies)
1
2
3
4
5
6
7
x
r
C2b
Don’t know [go to C3]
Refused
[go to C3]
___ Keyboarding or data entry skills
___ Word processing skills
___ Spreadsheet skills
___ Programming skills
___ Internet skills
___ Specialized software skills
___ Other (specify): ________________________
Don’t know
Refused
[If C1 = 4, then go to C3]
Were these computer skills sufficient for your degree program?
1
2
x
r
C3
Did you acquire any computer skills during your degree program either at university or
elsewhere?
1
2
x
r
C3a
Yes
No
[go to C3d]
Don’t know [go to C3d]
Refused
[go to C3d]
Did you acquire these additional computer skills through your degree program
or did you acquire them on your own — i.e., outside of your degree program?
1
2
3
x
r
C3b
Yes
No
Don’t know
Refused
Through my degree program
On my own (outside of degree program)
Both, through my degree program and on my own
Don’t know
Refused
What were these additional computer skills? (Interviewer: Read options and check all
that applies)
1
2
3
4
___ Keyboarding or data entry skills
___ Word processing skills
___ Spreadsheet skills
___ Programming skills
5
6
7
x
r
___ Internet skills
___ Specialized software skills
___ Other (specify): ________________________
Don’t know
Refused
[If C3a = “On my own” or “Don’t know” or “Refused” then go to C3d]
C3c
For those computer skills that you acquired through your degree program, to what extent
did your degree program developed these additional computer skills?
Would you say … (Interviewer: Read options)
1
2
3
4
x
r
C3d
To a great extent
To some extent
Not very much
Not at all
Don’t know
Refused
[If C1 = 4, then go to Section D]
Are there any computer skills that you did not acquire but would have been
useful to you in your program?
1
2
x
r
C3e
Yes
No
[go to Section D]
Don’t know [go to Section D]
Refused
[go to Section D]
What are these other computer skills? (Interviewer: Read options and check all that
applies)
1
2
3
4
5
6
7
x
r
___ Keyboarding or data entry skills
___ Word processing skills
___ Spreadsheet skills
___ Programming skills
___ Internet skills
___ Specialized software skills
___ Other (specify): ________________________
Don’t know
Refused
D. Education After Graduation
The next questions relate to education since graduation.
D1
Since graduation from this program, have you taken, or are you taking, any further
education or training at a public or private post-secondary institution OR through your
place of employment?
1
2
x
r
D2
Yes (GO TO D2)
No (SKIP TO SECTION E)
Don’t Know (SKIP TO SECTION E)
Refused (SKIP TO SECTION E)
What education or training have you taken/are you taking since graduation from
[university] in 1996? (PLEASE CHOOSE ALL THAT APPLY)
1
2
3
4
Another bachelor’s degree
Master’s degree
Doctoral Degree
Technical or vocational training (leading to certificate or diploma)
PROFESSIONAL TRAINING OFFERED BY A UNIVERSITY
5
Teacher training
6
Law degree
7
Medicine degree
8
Dentistry degree
9
other university professional training (specify): ______________________
10
other university or college academic credit courses [go to D4]
PROFESSIONAL TRAINING NOT OFFERED BY A UNIVERSITY OR COLLEGE
11
Professional certification programs (e.g., CA, CGA)
12
e.g., technical, multiple short courses
[go to D4]
x
Don’t Know
r
Refused
(Interviewer: If the respondent names more than one category in D2, then please read the
following instruction, otherwise, go to D3)
Please answer the following questions with respect to the highest level of education or training
that you have taken since graduating.
D3
Did you complete this education or training?
1
2
x
r
D3a
Yes
No
Don’t Know
Refused
[go to D4]
[go to D3a]
[go to D4]
[go to D4]
Is this education or training still in progress or have you discontinued it?
1
2
x
r
Still in progress
Discontinued it
Don’t know
Refused
D4
What was the main reason you enrolled in this education or training?
1
2
3
4
5
6
7
x
r
Wanted to change fields
Lack of suitable employment opportunities
Wanted to study at an advanced level
General interest/personal development
To achieve a career goal
Professional development
Other (specify): ______________________
Don’t Know
Refused
E. Transition to Work
And now a few questions about your work experience after completing your [name of program]
program.
E0a
Since graduation, have you been unemployed at all — this includes unemployment due
to attending school?
1
3
x
r
E0b
[go to E0b]
[go to E1]
[go to E1]
[go to E1]
How many months in total have you been unemployed?
1
x
r
E0c
Yes
No
Don’t know
Refused
[m] months
Don’t know
Refused
What was the main reason why you were unemployed (for [m] months)?
1
2
3
4
5
6
7
8
9
10
11
12
x
r
Lack of suitable job opportunities
I did not have the necessary skills for the job that I wanted
Attending school
[go to E0e]
No job but looking for work [go to E0d]
Homemaker
Not in labour force
Health reasons
Temporary leave of absence from employment (travel, maternity)
Family obligations
Laid off
Retired
Other (specify): ______________________________________
Don’t know
Refused
[go to E1]
E0d
Were you looking for work in the same field that you studied at [name of university] or
in another field?
1
2
3
x
r
In the same field
In another field
In any field in which I could find work
Don’t know
Refused
[go to E1]
E0e
Has attending school been your primary activity since graduation?
1
2
x
r
E1
Yes
No
Don’t know
Refused
For the following questions, a permanent job is defined as a full-time or part-time job
that lasted or was expected to last at least 6 months and was your primary activity during
the time.
Did you search for a permanent job during your last semester of your [name of program]
program or at anytime after graduation?
1
3
x
r
E1a
_____ months prior to graduation
_____ months after graduation
Don’t know
Refused
How many months did you spend actively looking for your first permanent job? Please
specify to the nearest number of months.
1
x
r
E2a
[go to E1a]
[go to E5]
[go to E6]
[go to E6]
When did you commence your search for a permanent job? Please specify to the nearest
number of months either prior to or after graduation.
1
2
x
r
E2
Yes
No
Don’t know
Refused
_____ months
Don’t know
Refused
How would you rate your transition from university to the workforce in terms of finding
a permanent job? Would you say… (Interviewer: Read options)
1
2
3
4
x
r
E2b
Did you find a permanent job?
1
3
x
r
E3
Very easy
Somewhat easy
Somewhat difficult
Very difficult
Don’t know
Refused
Yes
No
Don’t know
Refused
[go to E3]
[go to E4]
[go to E4]
[go to E4]
Are you still working at this permanent job?
1
3
x
r
Yes
[go to E3a]
No
Don’t know
Refused
Please answer the following questions with respect to your first permanent job after
graduation.
(Interviewer: go to E3b and use the past tense)
E3a
(Interviewer: go to E3b and use the present tense)
E3b
Was/is this permanent job full-time or part-time?
1
2
3
x
r
E3c
Full-time
Part-time
Combination of full-time and part-time
Don’t know
Refused
How did you find this job?
1
2
3
4
5
6
7
8
9
10
x
Through co-op
On-campus career services
Off-campus career services
Referral by friends or relatives
Referral by instructor
Answered advertisement in newspaper, store window, etc.
Previous experience with employer
Knew employer
Found job on my own
Other (specify): _________________________________________________
Don’t know
r
E3d
How useful was your university education at [name of university] in obtaining this
permanent job? Would you say … (Interviewer: Read options)
1
2
3
4
x
r
E3e
Very useful
Somewhat useful
Not very useful
Not at all useful
Don’t know
Refused
How would you rate your adjustment to the work in this permanent job? Would you
say… (Interviewer: Read options)
1
2
3
4
x
r
E3g
Very useful
Somewhat useful
Not very useful
Not at all useful
Don’t know
Refused
How useful was/is your university education at [name of university] in terms of
performing this permanent job? Would you say … (Interviewer: Read options)
1
2
3
4
x
r
E3f
Refused
Very easy
Somewhat easy
Somewhat difficult
Very difficult
Don’t know
Refused
In this permanent job, what skill, if any, was/is inadequately developed by your degree
program?
1
2
3
4
5
6
7
8
9
10
x
r
Ability to analyze and think critically
Ability to solve problems
Ability to think creatively
Ability to write well
Ability to speak well
Ability to use mathematics
Ability to use a computer
Ability to work effectively with others
Other (specify): ___________________
None
Don’t know
Refused
E3h
How related was/is this permanent job to your studies in your bachelor's program?
Would you say… (Interviewer: Read options)
1
2
3
4
x
r
E3i
Very related
Somewhat related
Slightly related
Not at all related
Don’t know
Refused
[go to E6]
[go to E6]
[go to E3i]
[go to E3i]
[go to E6]
[go to E6]
Why were/are you not in a permanent job which was/is more related to your [name of
program]?
1
2
3
4
5
x
r
Better pay in present job
Couldn’t find field-related job
Training was inadequate to get a job related to that field
Tried field-related job and found that I didn’t like it
Other (specify): _____________________________
Don’t know
Refused
[go to E6]
E4
What is your current situation or main activity? (Interviewer: Read options)
1
2
3
4
5
6
7
8
x
r
Continuing to search for a permanent job
Not looking for a permanent job
Given up looking for a permanent job
Working in a non-permanent job
Looking for a non-permanent job
Attending school full-time
Attending school part-time
Other (specify): _____________________________
Don’t know
Refused
[go to E6]
E5
[If E0e = 1, then set E5 = 1 and go to E6]
What is the main reason why you did not look for a permanent job?
1
2
3
4
5
6
7
Attending school
Already had a permanent job prior to graduation
Prefer non-permanent job(s)
Lack of suitable jobs
Health reasons
Not enough skills
Given up
[go to E5a]
8
9
10
11
x
r
Offered a permanent job instantly after graduation
[go to E3]
Family obligations
Retired
Other (specify): ___________________________________
Don’t know
Refused
[go to E6]
E5a
Having completed your [program name], will you be looking for a new job in the future?
1
3
x
r
Yes
[go to E5b]
No
Don’t know
Refused
[go to E6]
E5b
Will you be looking for a job which matches your [program name] better
than your current job?
1
3
x
r
E6
In your opinion, what is the MAIN thing that [name of university] could do to improve
the integration of graduates of your bachelor's program into the workforce?
1
2
3
4
5
9
x
r
E7
Yes
No
Don’t know
Refused
Coop program
More practical / less theoretical training
Liaison / bridge between graduates and employers
Teach job search skills / seminars (i.e. resumes, cover letters etc.)
Nothing
Other (specify): _________________________________________________
Don’t know
Refused
What advice would you give to future graduates of your program to aid them in their
transition into the workforce?
1
2
3
4
5
6
7
8
9
Get some degree related work experience such as Coop
Establish/pursue a goal prior to graduating
Begin job search prior to graduating
Use job networking
Use career counselling
Do volunteer work
Be open-minded about job opportunities
Be persistent/don’t give up
Obtain further education beyond bachelor’s degree
10
11
x
r
Nothing
Other (specify): _________________________________________________
Don’t know
Refused
F. Current Employment Activities
The following questions relate to your employment activities at the end of last week.
F1
[If E4 = 6, then set F1 = 1 and go to F2a]
[If E4 = 7, then set F1 = 2 and go to F2a]
Are you currently attending school? If yes, are you attending full-time or part-time?
1
2
3
x
r
F2a
Yes, attending full-time
Yes, attending part-time
No
Don’t Know
Refused
[If E3 = 1 or E4 = 4, then set F2a = 1 and go to F2b]
Are you currently employed?
1
2
x
r
F2b
Yes
No (SKIP TO F2d)
Don’t Know (GO TO SECTION G)
Refused (GO TO SECTION G)
[If E3 = 1, then set F2b = E3b and go to F2c]
Are you working full-time or part-time?
1
2
3
x
r
F2c
Full-time (SKIP TO F3)
Part-time
Combination of full-time and part-time (SKIP TO F3)
Don’t Know (SKIP TO F3)
Refused (SKIP TO F3)
[If F2b ≠ 2, go to F3]
Are you looking for full-time employment or are you working part-time by choice?
1
2
x
r
Looking for full-time employment
Part-time by choice
Don’t Know
Refused
SKIP TO F3
F2d
Do you have a paid job lined up to start at a definite date in the future?
1
2
x
r
Yes
No
Don’t Know
Refused
[go to Section G]
F3
[If D3a ≠ 1, then go to F3a]
Is this employment a part of your education? (e.g., articles, co-op, internship)
1
2
x
r
F3a
Do you consider this employment to be part of your career path?
1
2
x
r
F4
Yes
No
Don’t Know
Refused
Yes
No
Don’t Know
Refused
How many jobs do you currently have? ________
The following questions concern your current job. If you have more than one job, please respond
with respect to the job in which you spend the most time. We will refer to this as your “main”
job. The answers to the next four questions will only be used to help us determine your
occupation and industry codes. We will not be contacting your employer.
F5
What is your job title?___________________________________________________
r
F6a
Refused
In this work, what are your most important activities or duties?
________________________________________________
________________________________________________
________________________________________________
r
Refused
(NOC Recode field with corresponding label)
F6b
What is the name of the company you work for?
_________________________________________________
r
F6c
Refused
What kind of business, industry or service is this?
_________________________________________________
r
Refused
(SIC Recode field with corresponding label)
F7a
Are you self-employed in your current main job?
1
2
x
r
F7b
How many people do you employ, not including yourself? ________
r
F8a
Yes
No
Don’t Know
Refused
Do you consider yourself to be underemployed in your current job in terms of salary?
1
2
x
r
F8c
Refused
GO TO F9a
Does your employer require that you have a university degree for this job?
1
2
x
r
F8b
Yes (GO TO F7b)
No (GO TO F8a)
Don’t Know (GO TO F8a)
Refused (GO TO F8a)
Yes
No
Don’t Know
Refused
Do you consider yourself to be underemployed in your current job in terms of
responsibilities?
1
2
x
r
Yes
No
Don’t Know
Refused
F9a
How long have you been working in this job? ______ months
F10
How many hours per week do you work at this job?____
F11
What is your gross annual income from this job (including commissions, etc.) before
deductions?
1
2
x
r
F11a
________ annually
Not paid annually
Don’t Know
Refused
[go to F11b]
[go to F11a]
[go to F11a]
[go to F11b]
(Interviewer: Please probe for other payment schedule and amount.)
Payment schedule:
1
2
3
4
5
x
r
hourly
bi-weekly
semi-monthly
monthly
other _________
Don’t Know
Refused
[go to F11b]
[go to F11b]
Payment amount:
1
x
r
___________
Don’t Know
Refused
(Convert to an annual salary)
F11b
GO TO F14 IF F4 IS ONLY ONE JOB
F12
How many hours per week do you work in ALL your jobs?____
F13
What is your gross annual income from ALL your jobs before deductions (including
commissions, etc.)?
1
2
x
r
F13a
________ annually
Not paid annually
Don’t Know
Refused
[go to F14]
[go to F13a]
[go to F13a]
[go to F14]
(Interviewer: Please probe for other payment schedule and amount.)
Payment schedule:
1
2
3
4
5
x
r
hourly
bi-weekly
semi-monthly
monthly
other _________
Don’t Know
Refused
[go to F14]
[go to F14]
Payment amount:
1
x
r
___________
Don’t Know
Refused
(Convert to an annual salary)
F14
Which of the following statements characterize your current, main job?
F14a
I see my position as temporary while I continue to look for something better.
1
2
x
r
F14b
I anticipate promotion to better jobs from this one within one year.
1
2
x
r
F14c
Yes
No
Don’t Know
Refused
Yes
No
Don’t Know
Refused
I will need additional education to get a better job than this one.
1
2
x
r
Yes
No
[go to F14d]
Don’t Know [go to F14d]
Refused
[go to F14d]
If yes, what type of education or training will you need (PLEASE CHOOSE ALL THAT
APPLY)
1
2
3
4
Another bachelor’s degree
Master’s degree
Doctoral Degree
Technical or vocational training (leading to certificate or diploma)
PROFESSIONAL TRAINING OFFERED BY A UNIVERSITY
5
Teacher training
6
Law degree
7
Medicine degree
8
Dentistry degree
9
other university professional training (specify): ______________________
10
other university or college academic credit courses
PROFESSIONAL TRAINING NOT OFFERED BY A UNIVERSITY OR COLLEGE
11
Professional certification programs (e.g., CA, CGA)
12
e.g., technical, multiple short courses
x
r
F14d
Don’t Know
Refused
My job is based on a limited term contract.
1
2
x
r
Yes
No
Don’t Know
Refused
The following questions concern the relationship between your current main job and your
education in the [name of program] program at [university].
F15
[If E3 = 1, then set F15 = E3h and F15a = E3i, and then go to F16]
How related is your current main job to your studies in your bachelor's program?
Would you say… (Interviewer: Read options)
1
2
3
4
x
r
F15a
Better pay in present job
Couldn’t find field-related job
Training was inadequate to get a job related to that field
Tried field-related job and found that I didn’t like it
Other (specify): _____________________________
Don’t know
Refused
How satisfied are you with your current job? Would you say … (Interviewer: Read
options)
1
2
3
4
x
r
F17
[go to F16]
[go to F16]
[go to F15a]
[go to F15a]
[go to F16]
[go to F16]
Why are you not in a main job which is more related to your [name of program]?
1
2
3
4
5
x
r
F16
Very related
Somewhat related
Slightly related
Not at all related
Don’t know
Refused
Very satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don’t Know
Refused
Computer skills are often seen as important skills in the work environment.
How important do you feel a knowledge of using a computer is to your current main job?
Would you say … (Interviewer: Read options)
1
2
3
4
x
r
F18
[go to Section G]
[go to Section G]
[go to Section G]
Are there any computer skills that you did not acquire but would have been
useful to you in your current job?
1
2
x
r
F19
Extremely important
Somewhat important
Not very important
Not at all important
Don’t know
Refused
Yes
No
[go to Section G]
Don’t know [go to Section G]
Refused
[go to Section G]
What are these other computer skills? (Interviewer: Read options and check all that
applies)
1
2
3
4
5
6
7
x
r
___ Keyboarding or data entry skills
___ Word processing skills
___ Spreadsheet skills
___ Programming skills
___ Internet skills
___ Specialized software skills
___ Other (specify): ________________________
Don’t Know
Refused
G. Overall University Experience
G1a
Overall, what were the most significant positive aspects of your university experience?
1
2
3
4
5
x
r
G1b
Personal growth (e.g., becoming independent, building self-confidence)
Social interaction (e.g., meeting people, starting friendships)
Education received
Nothing
Other (specify): _______________________________________
Don’t know
Refused
Overall, what were the most significant negative aspects of your university experience?
1
2
3
4
5
x
Lack of suitable employment opportunities
Financial problems
Stress or a heavy workload
Nothing
Other (specify): _______________________________________
Don’t know
r
Refused
H. University Services
The university provides several services to students. To help us improve these services, we
would like you to evaluate the effectiveness of these services in terms of usage and quality of
each service. Please respond with either “Yes” or “No” to each service.
H1
During your degree program at [name of university], did you use the following
university services?
1
2
x
r
Yes
No
Don’t Know
Refused
(Interviewer: Go to the SFU, UBC, UNBC, or UVic Section. To save time, read “quality”
options once or twice and then simply ask “How would you rate the quality of this service?”)
SFU:
H1a
H1b
H1c
H1d
H1e
__ Health Services
__ [If H1a = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Counselling Services (includes learning skills workshops, personal counselling, and
the Career Resource Library)
__ [If H1b = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Student Employment Centre
__ [If H1c = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Recreational Services and Athletics (includes intramurals)
__ [If H1d = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
Please specify one other service that you have used and would like to comment on:
Use options 1 to 23 from H2
24 No other service
[go to H2]
__ [“How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
[go to H2]
UBC:
H1a
H1b
H1c
H1d
H1e
__ Academic Advising
__ [If H1a = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Counselling Services (career)
__ [If H1b = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Counselling Services (personal)
__ [If H1c = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Employment Services
__ [If H1d = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
Please specify one other service that you have used and would like to comment on:
Use options 1 to 23 from H2
24 No other service
[go to H2]
__ [“How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
[go to H2]
UNBC:
H1a
H1b
H1c
H1d
__ Academic Advising
__ [If H1a = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Library
__ [If H1b = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Computing Services
__ [If H1c = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Recreational Services
__ [If H1d = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
H1e
Please specify one other service that you have used and would like to comment on:
Use options 1 to 23 from H2
24 No other service
[go to H2]
__ [“How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
[go to H2]
UVic:
H1a
H1b
H1c
H1d
H1e
__ Academic Advising
__ [If H1a = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Counselling Services (career and personal)
__ [If H1b = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Library
__ [If H1c = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
__ Places for socializing (e.g., cafeteria, Student Union Building, gym)
__ [If H1d = 1, then ask “How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
Please specify one other service that you have used and would like to comment on:
Use options 1 to 23 from H2
24 No other service
[go to H2]
__ [“How would you rate the quality of this service? Would
you say it was 1=Excellent, 2=Good, 3=Fair, or 4=Poor?” x=Don’t know,
r=Refused]
H2
Were there any services not available to you that would have been beneficial to you?
(Interviewer: Check all that applies)
1
2
3
4
5
6
7
8
Academic Advising
Accounting Services
Anti-Harassment Office
Athletics and Recreation Services
Campus Security Services
Centre for Students with Disabilities
Chaplaincy
Counselling Services — Career
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Counselling Services — Personal
Counselling Services — Study Skills
Day Care Services
Drop-in Computer Labs
Employment Services
Financial Aid
First Nations Student Services
Health Services
International Exchange Student Services
Library
Residence/Housing
Retail Operations (i.e., Cafeteria, Bookstore, Convenience Store)
Telephone Registration Services
Volunteer Services
Other (specify): _______________________
No other service
I. Questions Not Asked
I1
Is there anything that we missed asking you that you would like to comment on? If yes,
please give us your comments.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
J. Equity Issues
The B.C. universities consider participation of equity groups in degree programs and in the
labour market to be an important issue. The following questions will help us assess the
participation rates and labour market outcomes for these selected subgroups.
J1
Do you have a persistent physical, sensory, learning or emotional disability? Some
examples of disabilities are: heart condition, hemophilia, hearing, mobility or vision
impairment, psychiatric illness.
1
3
x
r
J2
Yes
No
Don’t know
Refused
Are you an aboriginal person? Some examples are Inuit, Metis and North American
Indian — either status or non-status.
1
3
x
r
Yes
No
Don’t know
Refused
J3
Are you part of a visible minority in Canada? Some examples of visible minorities are:
Black, East Asian (Chinese, Japanese, Korean), Indo-Pakistani, Middle Eastern, Pacific
Islander, Southeast Asian, West Asian.
1
3
x
r
Yes
No
Don’t know
Refused
K. Confirmation and Data Sharing Questions
K1
Our records indicate that your postal (zip) code is [postal (zip) code]. Is this correct?
1
3
x
r
Yes
No
Don’t know
Refused
[go to K2]
[go to K1a]
[go to K2]
[go to K2]
K1a
Could you please tell us your postal (zip) code? _________________
K2
[Name of University] plans to link the data from this survey with administrative data.
All information provided will be kept strictly confidential and will be used only for
statistical purposes. Do you agree to share your information with the [Name of
University] and the Ministry of Education, Skills and Training for the purposes of
statistical reporting?
1
3
x
Yes
No
Refused