Experiences with Work Teresa A. Keenan January 2016 Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION Table of Contents Table of Contents Page Executive Summary 3 Introduction 4 Key Findings 5 Detailed Findings 7 Today’s Workforce 7 Recent and Current Job Seekers 15 Future Job Seekers 20 Appendix 31 Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 2 EXECUTIVE SUMMARY Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 3 Introduction Executive Summary In November 2015, AARP Research contracted with Phi Power Communications, Inc. to conduct a survey among U.S. adults ages 35-64 to learn more about their experiences with work. A 10-minute online, unbranded survey was in field from November 8 to November 14, 2015. The final nationally-representative sample of 1,291 adults 35-64 was quota-matched to 2014 U.S. Census figures on age, gender, education (as a proxy for income), and region. Respondents were asked about job-search topics such as how they found their current job and the likelihood of their looking for a new job next year, their satisfaction with aspects of the work environment, reasons they might consider looking for another job, what obstacles they believe they might encounter in doing so, and what tools they would use—or have used—in a recent job search. This report includes sections on today’s workforce, recent or current job seekers, and future job seekers. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 4 Key Findings Executive Summary • Among respondents ages 35-64, nearly three in ten are retired, not working (14%) or report their employment status as “other” (such as homemakers) (14%), suggesting that members of both groups are out of the paid labor force. • Of the remaining work-inspired population, more than six in ten (62%) are working now, one in seven (15%) are hoping to get a job soon, and four in ten (39%) anticipate looking for a job in 2016. • Among those respondents who are currently working, two-thirds (66%) have been in their job for five or more years and report being moderately satisfied, but only about half (49%) believe they have an opportunity to advance. • Current and future job seekers are primarily after the same thing – more money. But results from this study also indicate that those who are likely to look for a new job in 2016 are less satisfied than those who intend to stay put in their current job with their opportunities to grow in their career, their work/life balance, their relationship with their boss, and the degree of challenge they have in their work. They also feel less valued at work, in terms of their opinions being valued and their being listened to by others. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 5 Key Findings Executive Summary • But, finding a new job is not easy. On average, it takes 7 months to find a new job. Online job listing sites are used most often and are reported to be the most effective in helping find a job. Personal contacts are also seen as highly effective. • As for networking, taking a temporary position is seen as the best way to network followed by attending job fairs and career related events. • When assessing obstacles that stand in the way of finding a new job, although technology does not seem to intimidate many these days, the fear of age discrimination is very real, and specifically among those 55 or older. In addition, among those currently unemployed, four in ten believe they may be underqualified. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 6 DETAILED FINDINGS: TODAY’S WORKFORCE Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 7 Detailed Findings Employment Status Most adults 35-64 work More males than females are in the workforce The workforce skews younger, more 35-44 than 55-64 The majority earn over $50k a year Employment Status By Gender 57% Males 43% Females Composition of Employed 38% 62% Currently employed Not currently employed Base: Total Respondents (n=1,291) Q5: Are you currently employed? By Age 36% 35-44 37% 45-54 27% 55-64 By Income 13% <$25k 28% $25k-$50k 40% $50k-$100k 18% $100k+ Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 8 Detailed Findings Length of Employment Of those employed, about one in ten (9%) started a new job last year, with women more likely than men (11% vs. 6%) to report doing so. The majority (66%) have been in the same job for more than five years. Those age 45 and older are more likely than their younger counterparts (35-44) to have been at their job for more than 10 years (50% vs 30%, respectively). Length of Employment in Current Job 9% Less than one year 80% 66% More than five years 60% 44% 40% 22% 14% 20% 5% 4% 11% 0% Less than 6 mos 6 mos to less One to less than Three to less Five to less than than one year three years than five years ten years Ten years or more Base: Currently Employed; n=797 Q6: How long have you been in your current job? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 9 Detailed Findings Job Search Time There is very little variance in the length of time it takes to find a job. When looking back over the past 10 years, on average, six in ten (60%) find a job in less than three months. 100% Length of Time to Find Current Job 80% 60% 60% Average: 7.3 months 40% 17% 20% 10% 6% 7% 0% Less than three Between three Between six Between one More than three months months and less months and less and less than years than six than one year three years Base: Currently Employed; n=797 Q8: How long were you looking for your current job? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 10 Detailed Findings Satisfaction with Current Job Although many have found a safe job with an easy commute and work with people they like, less than half feel appreciated or compensated fairly or feel they have a chance to advance. Satisfaction with Job 75% On-the-job safety 19% 71% Commute time to/from work 67% Camaraderie/frndshp colleagues/co-wkrs 6% 21% 8% 26% 6% Relationship w/ boss/manager/supervisor 65% 26% 10% Work-life balance 64% 26% 10% Fulfillment/meaningfulness of work 63% 26% 11% Flexibility (hours, telecommuting, etc) 63% 59% Degree of challenge Recognition/reward for my work effort 49% Benefits (health care, retirement, etc) 48% 25% 13% 30% 10% 32% 19% 27% 25% Money/salary 44% 33% 23% Growth in career path/opp. to advance 44% 32% 24% 0% 25% Extremely/Very Base: Currently Employed; n=797 Q9: How satisfied would you say you are with your current job in terms of…? 50% Somewhat 75% 100% Not Very/Not At All Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 11 Detailed Findings Work Environment Three-fourths of those in the workforce feel a sense of independence at work and believe they are valued, but less than half believe they have opportunities for advancement. How They Perceive Their Work Environment In my job, I am able to make many decisions on my own. 76% People listen to me at work. 73% My opinion is valued at work. 73% I have opportunities for advancement at work. 25% Strongly/Somewhat Agree 10% 19% 8% 16% 49% 0% 14% 24% 50% Neutral 11% 27% 75% 100% Strongly/Somewhat Disagree Base: Currently Employed; n=797 Q10: For each of the following statements, please check your level of agreement with it. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 12 Detailed Findings Variations within the Workforce Among those currently employed, four in ten (39%) are likely to be looking for a new job in 2016. But, when comparing those who are planning to stay put and those who are likely to look for a new job, those who are likely to look are less satisfied and feel less valued than do their counterparts. Top 2 Box Satisfaction 100% 80% Top 2 Box Value 80% 72% 72% 60% 79% 66% 51% 40% 20% 54% 52% 62% 63% 48% 33% 0% Work/Life Balance Growth Opportunities Relationship with Boss Degree of challenge My opinion is valued Staying Put (n=483) People listen to me at work Likely to Look (n=314) Base: Currently Employed; n=797 Q9/Q10: Attributes of greatest variance between segments Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 13 The Employment Audience Detailed Findings Adults 35-64 62% Currently Employed 15% Currently Looking for a Job 39% Total Likely to be Looking in 2016 Base: Total Respondents (n=1,291) Q5: Are you currently employed? Q6. How long ago employed? Q11. Last time looked? Q15. Intent to look in 2016? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 14 DETAILED FINDINGS: RECENT/CURRENT JOB SEEKERS Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 15 Composition of Recent/Current Seekers Detailed Findings Current job seekers includes those who are employed (7%) and unemployed (8%). Combining those who were recently employed with those currently seeking a job provides a unique view on how the job market is currently approached. Who’s Looking By Gender Base: Total Respondents (n=1,291) Recent Seekers Employed (n=67) Current Seekers Unemployed (n=108) + Employed 45% Males 55% Females 5% 20% By Age Composition 15% 42% 35-44 36% 45-54 22% 55-64 By Income (n=90) Q5: Are you currently employed? Q6. How long have you been in your current job? Q11: How long ago were you actively looking for another job? 31% <$25k 33% $25k-$50k 29% $50k-$100k 4% $100k+ Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 16 Detailed Findings Job Search Motivation Among those who were recently or are currently looking for a job, Better Pay is a key driver. After that, though, their motivation is highly individualized with many different reasons cited; a job that provides Better Benefits or a better Work-Life Balance are high on the list. Reasons for Job Search Better pay/salary 48% Better benefits 29% Work-life balance 27% Career growth potential 26% Job fulfillment 24% Better work environment 24% More flexible schedule 21% Commute time to/from work 14% Relationship with boss/manager/supervisor 14% Other 3% 0% 20% 40% 60% 80% 100% Base: Total Recent/Current Job Seekers (Employed Less Than 1 Year or Currently Looking); n=264 Q12: Why did you decide to look for another job? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 17 Detailed Findings Job Search Tools Used Online Job Listing Sites are the most commonly used tool among job seekers. Personal contacts, Company Listings, and Newspapers or magazines also top the list. Job Search Tools Online job listing sites 62% Personal contacts/friend or colleague Most Effective Tools 40% Company career listings 33% 32% 27% Newspapers or magazines Internal job listing site Social media (Facebook, LinkedIn, etc) Local/regional/nat. gov. workforce site % Ranked First Online Job Sites: 20% 26% 25% In-person events Personal Contacts: 20% 21% Online resume/interview assistance 18% Professional organization websites 16% Online career fair 15% 13% 10% Worked with a recruiter Company newsletters Discussion groups Podcasts/videocasts 3% e-Coach 2% Newspaper/Mag: 10% 5% 0% 20% 40% 60% 80% 100% Base: Recent/Current Job Seekers (Employed Less Than 1 Year or Currently Looking); n=264 Q13: Which of the following tools did you use in your most recent job search? Q14: Please select three tools you found to be most effective for you in your most recent job search. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 18 Detailed Findings Most Successful Tools Among those who recently found a job, they credit Online Job Listing Sites more often than any of the other tools about which they were asked. That said, one-quarter (25%) do not appear to have used any of these tools to find their most recent job. Tools Successful In Finding Current Job Online job listing sites 28% Personal contacts/friend or colleague 18% Newspapers or magazines 6% Company career listings 6% Worked with a recruiter 6% In-person events 5% Internal job listing site 3% Social media (Facebook, LinkedIn, etc) 3% Professional organization websites 2% Online career fair 1% None of the above 25% 0% 20% Base: Employed 1 Year or Less: n=67 (***note: small sample size) Q7: How did you find your current job? 40% 60% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 80% 100% 19 DETAILED FINDINGS: FUTURE JOB SEEKERS Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 20 Detailed Findings Composition of Future Seekers Of those who anticipate looking for a job in 2016, more than six in ten (62%) are currently employed, while nearly four in ten (38%) are currently unemployed. Who Will be Looking By Gender Base: Total Respondents (n=1,291) Currently Employed (n=314) Currently Unemployed 49% Males 51% Females 24% 39% By Age Composition 15% (n=190) 46% 35-44 34% 45-54 20% 55-64 By Income Q5: Are you currently employed? Q6. How long have you been in your current job? Q11: How long ago were you actively looking for another job? 25% <$25k 31% $25k-$50k 31% $50k-$100k 11% $100k+ Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 21 Detailed Findings Reasons for Future Job Search Future Job Seekers are overwhelming looking for Better Pay. Beyond money, they are looking for more enjoyable work, better benefits, and more flexibility, to name a few. Why Plan to Look for New Job More money 74% More enjoyable work 30% Better health benefits 28% New line of work 25% More job flexibility 25% Work - Life balance 24% Career advancement 21% Commute time 16% Better retirement benefits 15% More challenge at work 11% Better relationship with boss/ manager 9% Expecting job loss/ layoffs 9% Better relationships with coworkers 6% 0% 20% 40% 60% 80% 100% Base: Future Job Seekers: n=504 Q16: You said you are (somewhat/very/extremely) likely to be actively looking for a new job in 2016. From the list below, please select the top three reasons you expect to look for a new job. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 22 Reasons for Future Job Search – By Employment Status Detailed Findings It appears motivation for a new job differs by current employment status. Although both are looking for more money, those who are currently employed are more focused on Career Advancement and Benefits whereas those who are unemployed are looking for a job that offers better Work-Life Balance and More Flexibility. Why Plan to Look for New Job Employed Future Job Seeker (n=314) Unemployed Future Job Seeker (n=190) 73% 77% More money Career advancement 28% 10% 28% 28% 25% Better health benefits More enjoyable work Work - Life balance 21% New line of work 21% 20% More job flexibility Commute time Better retirement benefits More challenge at work Better relationship with boss/ manager Expecting job loss/ layoffs Better relationships with coworkers Other 5% 4% 37% 31% 31% 34% 17% 16% 16% 13% 15% 13% 11% 6% 7% 3% 5% 7% 0% 20% 40% 60% 80% 100% Base: Future Job Seekers: n=504 Q16: You said you are (somewhat/very/extremely) likely to be actively looking for a new job in 2016. From the list below, please select the top three reasons you expect to look for a new job. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 23 Detailed Findings Type of Position The type of job desired is also significantly influenced by whether the person is currently employed or not. While those currently employed will be looking for traditional full-time and part-time work, those currently unemployed appear to be open to a variety of work scenarios. 100% Job Preference 77% 80% Future Job Seeker (n=504) 62% 60% 40% Employed Future Job Seeker (n=314) Unemployed Future Job Seeker (n=190) 38% 34% 21% 20% 13% 16% 10% 6% 3% 3% 4% 3% 1% 7% 0% Full-time… Part-time… Be own boss Temp/ contractor Temp to permanent 1% 0% 1% Work share Base: Future Job Seekers: n=504 Q18: What sort of job would you prefer to have? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 24 Detailed Findings Line of Work Those who are currently unemployed are less clear about the line of work they are seeking. And, although those currently working are more likely to stay in the same industry than not, it’s important to note that roughly one-third (35%) are not sure which direction they want to go yet. Plans to Stay or Leave Current Industry 80% 60% 52% 46% 40% 42% 34% 35% 33% 24% 20% 19% 15% 0% Remain in current industry Future Job Seeker (n=504) Move to new industry Employed Future Job Seeker (n=314) Don't know Unemployed Future Job Seeker (n=190) Base: Future Job Seekers: n=504 Q17: Do you expect to remain in the same industry where you work now? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 25 Detailed Findings Networking Identical to current job seekers, those who anticipate looking for a job in 2016 will most likely look for temporary work and/or at job fairs and career events to help them network. Most Effective Form of Networking Taking temporary/part-time position at company 46% Job fairs and career-related events 40% LinkedIn, Facebook, or other social media 24% Meeting people at conferences/seminars 24% Volunteering in field in which seek to work 21% Informal meetings after work or on weekends with friends/colleagues 17% Professional group membership 14% Discussion groups/forums 11% Blogging or tweeting 3% 0% 20% 40% 60% 80% 100% Base: Future Job Seekers: n=504 Q20: What do you think are the TWO most effective ways to network in your field? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 26 Detailed Findings Networking – By Employment Status Those currently unemployed appear to be able to put more time and effort into seeking part-time work or attending job fairs as a way of networking to a greater degree than do those who are currently working. Most Effective Form of Networking 39% Taking temporary/part-time position at company 35% Job fairs and career-related events LinkedIn, Facebook, or other social media 17% Meeting people at conferences/seminars 18% Informal meetings after work or on weekends with friends/colleagues Volunteering in field in which seek to work 17% Professional group membership 16% 10% 28% 28% 27% 12% 8% Employed Future Job Seekers (n=314) 3% 5% Blogging or tweeting 0% 48% 22% 9% Discussion groups/forums 57% Unemployed Future Job Seekers (n=190) 20% Base: Future Job Seekers: n=504 Q20: What do you think are the TWO most effective ways to network in your field? 40% 60% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 80% 100% 27 Detailed Findings Online Sources With the exception of LinkedIn, more heavily used by those currently employed, the online sources future job seekers use does not change by employment status, even though many of them have not changed jobs in five or more years. 100% Online Sources Used Future Job Seekers (n=504) Employed Job Seekers (n=314) Unemployed Job Seekers (n=190) 80% 69% 67% 65% 60% 40% 40% 33% 20% 20% 30% 28% 27% 29% 28% 29% 29% 27% 25% 28% 25% 26% 25% 24% 23% 19% 19% 11% 10% 9% 12% 12% 8%10% 3% 0% Facebook LinkedIn Twitter Monster. com Indeed. com CareerBuilder. com Google+ Pinterest Simply Hired Glassdoor None Base: Future Job Seekers: n=504 Q21: Which of the following do you currently use? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 28 Detailed Findings Obstacles – Total Respondents Regardless of the respondent’s desire to find a new job, the overwhelming obstacle people anticipate is Age Discrimination. This sense of discrimination increases significantly with age. What May Hinder Getting a New Job 42% My Age By Age 37% Not being offered enough money Poor local/ regional labor market 30-44 45-54 55-64 24% 20% 23% No full time jobs with benefits 42% 62% 22% Being Overqualified Being Underqualified 21% Inability to relocate 21% 19% Need to update technology skills 14% Offered different benefits Cannot describe strengths in interview 13% 7% Not knowing current jargon 0% 20% 40% 60% 80% 100% Base: Total Respondents: n=1,291 Q19: When looking for a job, what do you think may be an obstacle? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 29 Detailed Findings Obstacles – Job Seekers Among those who anticipate looking for a job in 2016, similar obstacles surface, with Not Enough Money and Age Discrimination continuing to be cited most as to what may hold them back from getting a new job. What May Hinder Getting a New Job 37% My Age 40% Not being offered enough money 29% Poor local/ regional labor market 28% No full time jobs with benefits 24% Being Overqualified 27% Being Underqualified Inability to relocate 21% Need to update technology skills 21% 13% Offered different benefits 18% Cannot describe strengths in interview 8% Not knowing current jargon 0% 20% 40% 60% 80% 100% Base: Future Job Seekers: n=504 Q19: When looking for a job, what do you think may be an obstacle? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 30 APPENDIX Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 31 DEMOGRAPHIC PROFILE Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 32 Demographic Profile Demographic Profile Age: Of the 1,291 respondents completing our Experiences with Work survey, about one-third (32%) are 35-44 years of age, one-third (35%) are 45-54, and one-third (33%) are 55-64 years of age. Gender: There is a roughly fifty: fifty split on gender (men: 49% and women: 51%). Income: In terms of annual household income, slightly more than one-fifth (22%) reported incomes of less than $25,000. Additionally, roughly three in ten (29%) reported incomes between $25,000 and $49,999, one-fifth (20%) between $50,000 and $74,999, and one in seven (14%) between $75,000 and $99,999. One in seven (14%) respondents reported an annual household income of $100,000 or more. Education: Four in ten (40%) respondents have a high school education (37%) or less than high school (3%), while nearly half (48%) have some college or technical training (24%) or are college graduates (24%). One in eight (12%) have postgraduate training or hold a professional degree. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 33 Demographic Profile, continued Demographic Profile Race or Ethnicity: One in nine (11%) respondents report being of Hispanic origin. In a separate question, nearly eight in ten (78%) respondents say they consider themselves to be White, more than one in six (17%) consider themselves to be Black or African American, three percent consider themselves Asian or Pacific Islander, and one percent consider themselves to be Native American or Alaska Native. Another one percent of respondents identify as being of a mixed racial background. Marital Status: Slightly more than half (56%) of respondents are married, onequarter (24%) are never married, more than one in seven (15%) are divorced, three percent are widowed, and two percent are separated. Employment Status: Sixty-one percent are employed either full-time (47%) or parttime (14%), while one in seven (14%) are retired and not working. One in seven (14%) report “other” employment (such as homemaker), one in ten (10%) are unemployed and looking for work, and one percent report being retired, but still working full- or part-time. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 34 ANNOTATED QUESTIONNAIRE Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 35 Annotated Questionnaire Questionnaire AARP Experience with Work Survey Annotated Questionnaire (n=1,291) This research study is about people’s attitudes and behaviors as they relate to their everyday lives and their experiences with work and searching for jobs. The survey will take approximately 10 minutes and the information that you provide will be kept confidential - your name will not be associated with your individual responses. This survey is designed for laptop, notebook, and desktop computers; if you currently are NOT using one of those types of computers, please stop and take this survey when you are on one of those. When you are ready to proceed, please MAXIMIZE your screen, then click on the NEXT button. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 36 Annotated Questionnaire Questionnaire Q1. Are you male or female? Male Female 49% 51% Q2. What was your age on your LAST birthday? 35-44 45-54 55-64 32% 35% 33% Q3. What is the highest level of education that you completed? Less than high school High school graduate Some college or technical training beyond high school College graduate Post-graduate training or professional degree 3% 37% 24% 24% 12% Q4. In which state do you live? Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 37 Annotated Questionnaire Questionnaire Current Job Situation Q5. Are you currently employed? Yes No 62% 38% Q6. (If Q5=yes), How long have you been in your current job? (n=797, currently employed) Less than six months Between six months and less than one year Between one and less than three years Between three and less than five years Between five and less than ten years Ten years or more 5% 4% 14% 11% 22% 44% Q7. (If Q6=less than six months or between six months and one year), How did you find your current job? (n=67, those in current job less than one year). Please check all that apply. // RANDOMIZE THE RESPONSES Online job listing sites Company career listings Personal contacts/Referrals from friends or colleagues Social media (such as Facebook, LinkedIn, etc…) In-person events Online career fair Newspapers or magazines Worked with a recruiter Professional organization websites Local/regional/national governmental workforce sites Internal job listing site None of the above 28% 6% 18% 3% 5% 1% 6% 6% 2% ---3% 25% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 38 Annotated Questionnaire Questionnaire Q8. How long were you looking for your current job? (n=797, currently employed) Less than three months Between three months and less than six months Between six months and less than one year Between one and less than three years More than three years 60% 17% 10% 6% 7% Q9. How satisfied would you say you are with your current job in terms of …? (n=797, currently employed) // RANDOMIZE THE RESPONSES A B C D E F G H I J K L Money/salary Benefits (e.g., health care, retirement plan, etc…) Fulfillment/meaningfulness of the work you do Camaraderie among colleagues Flexibility (hours, telecommuting options, etc…) Growth in career path/opportunities to advance Relationship with your boss/manager/supervisor Commute time to/from work Recognition/reward for my work effort Work-life balance Degree of challenge On-the-job safety Extremely Satisfied (5) 14% 20% Very Satisfied (4) 30% 28% Somewhat Satisfied (3) 33% 27% Not very Satisfied (2) 16% 13% Not at all Satisfied (1) 7% 12% 27% 36% 26% 6% 4% 29% 31% 38% 32% 27% 25% 3% 8% 3% 5% 17% 27% 32% 15% 10% 29% 36% 26% 5% 5% 41% 18% 27% 22% 38% 30% 31% 37% 37% 37% 21% 32% 26% 30% 20% 5% 12% 7% 7% 4% 3% 8% 3% 4% 2% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 39 Annotated Questionnaire Questionnaire Q10. For each of the following statements, please check the box noting your level of agreement with it. (n=797, currently employed) // RANDOMIZE THE RESPONSES A B C D People listen to me at work. My opinion is valued at work. I have opportunities for advancement at work. In my job, I am able to make many decisions on my own. Strongly agree (5) Somewhat agree (4) Somewhat disagree (2) Strongly disagree (1) 37% 36% 27% Neither agree nor disagree (3) 19% 16% 24% 36% 37% 23% 8% 7% 14% 8% 4% 13% 41% 36% 14% 5% 5% Previous Job Searches Q11. (Skip if Q6=less than one year), How long ago were you actively looking for another job? (n=1,224 in current job more than six months plus not employed) I am currently actively looking for another job Less than six months ago Between six months and less than one year ago Between one and less than three years ago Between three and less than five years ago Between five and less than ten years ago Ten years or more 15% 8% 5% 9% 10% 15% 36% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 40 Annotated Questionnaire Questionnaire Q12. Why did you decide to look for another job? (n=1,291) Please check all that apply. // RANDOMIZE THE RESPONSES Better pay/salary Better benefits Job fulfillment Better work environment More flexible schedule Career growth potential Relationship with your boss/manager/supervisor Commute time to/from work Work-life balance Other (please explain) 43% 19% 17% 19% 18% 16% 9% 11% 21% 6% Q13. Which of the following tools did you use in your most recent job search? Please check all that apply. // RANDOMIZE THE RESPONSES Total (n=1,291) Online job listing sites Company career listings Personal contacts/Referrals from friends or colleagues Social media (such as Facebook, LinkedIn, etc…) In-person events Online resume/interview assistance e-Coach Online career fair Newspapers or magazines Worked with a recruiter Company newsletters Professional organization websites Discussion groups Podcasts/videocasts Local/regional/national governmental workforce sites Internal job listing site 43% 22% 39% 17% 18% 15% 2% 10% 32% 10% 7% 15% 4% 3% 19% 20% Of those looking (n=264) 62% 33% 40% 26% 21% 18% 2% 15% 32% 13% 10% 16% 5% 3% 25% 27% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 41 Annotated Questionnaire Questionnaire Q14. Please select THREE tools from the list that you found to be most effective for you in your most recent job search. (n=1,291)// PRESENT IN SAME RANDOM ORDER AS Q13 1. Online job listing sites 2. Personal contact/ referrals 3. Newspapers or magazines Most Effective 20% 20% 10% Future Job Searches Q15. How likely are you to begin actively looking for a new job in 2016? (n=1,291) Extremely likely Very likely Somewhat likely Not very likely Not at all likely 12% 10% 16% 21% 41% Q16. You said you are [extremely/very/somewhat] likely to begin actively looking for a new job in 2016. From the list below, please select the TOP THREE reasons you expect to look for a new job. (n=504, those who are extremely/very/somewhat likely to begin looking for a new job.) // RANDOMIZE THE RESPONSES; PLACE OTHER LAST. More money Better retirement benefits Better health benefits More job flexibility More of a challenge in my work A new line of work Career advancement Expecting job loss/layoffs Relationship with your boss/manager/supervisor Commute time to/from work Work-life balance Better relationships with colleagues More enjoyable / pleasant work Other: 74% 15% 28% 25% 11% 25% 21% 9% 9% 17% 24% 6% 30% 6% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 42 Annotated Questionnaire Questionnaire Q17. Do you expect to remain in the same industry where you work now? (n=504, those who are extremely/very/somewhat likely to begin looking for a new job.) Yes No Don’t know 34% 24% 42% Q18. What sort of job would you prefer to have? (n=504, those who are extremely/very/somewhat likely to begin looking for a new job.) As a permanent, full-time employee As a permanent, part-time employee As a temporary/contract worker As a work-share with another person As a temporary employee with ability to move into a permanent position To be my own boss/have my own company 62% 21% 3% 1% 3% 10% Q19. When looking for a new job, what do you think may be an obstacle? Please check all that apply. // RANDOMIZE THE RESPONSES Total (n=1,291) Not being offered enough money Not being offered benefits similar to what I have now Needing to update my technology skills for work Not knowing some of the new language/terminology for my industry Not being considered for the job because of my age Inability to relocate Poor local/regional labor market Availability of a full-time job with benefits Being underqualified in experience or education Being overqualified Not being able to describe strengths to hiring manager 37% 14% 19% 7% 42% 21% 24% 23% 21% 22% 13% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION Among those likely to look (n=504) 40% 13% 21% 8% 37% 21% 29% 28% 27% 24% 18% 43 Annotated Questionnaire Questionnaire General Questions about Jobs and Careers Q20. What do you think are the TWO most effective ways to network in your field? (n=1,291) // RANDOMIZE ALL THE SUBQUESTIONS Informal meetings after work or on the weekend with friends or colleagues Job Fairs and career related events Meeting people at conferences/seminars LinkedIn, Facebook, or other social media Discussion groups/ forums Professional group membership Taking a temporary or part-time position at a company I want to work for fulltime Blogging or tweeting Volunteering in the field in which I seek to work 20% 37% 27% 20% 10% 17% 45% 3% 22% Q21. Which of the following do you currently use? (n=1,280) Please check all that apply. // RANDOMIZE ALL BUT THE (None of the above) OPTION LinkedIn Facebook Twitter Google+ Pinterest Monster.com Simply Hired Indeed.com CareerBuilder.com Glassdoor None of the above 25% 65% 21% 16% 17% 16% 5% 14% 15% 4% 20% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 44 Annotated Questionnaire Questionnaire Q22. Many individuals are affected by things throughout their career. (n=1,291) For each of the following, please note whether or not you have ever experienced it. Please check all that apply. // RANDOMIZE THE RESPONSES Your workplace was moved to another state Your workplace was moved to another country The company you worked for closed or was acquired You were laid off You were asked to change to part-time work Technology took over significant parts of your job You were asked to take a significant cut in pay Your health or retirement benefits were reduced Your health or retirement benefits were eliminated Other benefits were eliminated None of the above 8% 3% 21% 28% 5% 4% 8% 9% 5% 6% 49% Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 45 Annotated Questionnaire Questionnaire Demographic Characteristics We’re almost finished. We just have a few additional questions that we would like to ask for classification purposes. Q23. In what type of area do you live? (n=1,291) Urban Suburban Small town Rural 25% 43% 12% 20% Q24. What is your current marital status? (n=1,291) Married Widowed Divorced Separated Never married 56% 3% 15% 2% 24% Q25. Which of the following best describes your current employment status? (n=1,291) Employed or self-employed FULL-TIME Employed or self-employed PART-TIME Retired and not working Retired still working full- or part-time Unemployed and looking for work Other such as homemaker Student 47% 14% 14% 1% 10% 14% ---- Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 46 Annotated Questionnaire Questionnaire Q26. Are you now, or have you ever been, in the military? (n=1,291) Yes No 8% 92% Q27. Are you of Hispanic origin, such as Latin American, Mexican, Puerto Rican, or Cuban? (n=1,291) Yes No 11% 89% Q28. Do you consider yourself…? If appropriate, you may select more than one answer. (n=1,291) White Black African American Asian or Pacific Islander Native American or Alaskan Native Mixed racial background Other 78% 11% 6% 3% 1% 1% 2% Q29. Households are sometimes grouped according to income. (n=1,291) Please indicate which group best estimates your annual household income before taxes. Less than $25,000 $25,000 to $34,999 $35,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 or more I prefer not to answer 22% 14% 15% 20% 14% 9% 5% 2% Thank you very much for participating in our study. Research Center | aarp.org/research | CONFIDENTIAL| NOT FOR DISTRIBUTION 47