Course Outline 2016 MGMT 223: UNDERSTANDING WORK AND PEOPLE (15 POINTS) Semester 1 (1163) Course Prescription Models of work organisation, reform and performance, including industrial and postindustrial forms of work. Employee responses to work and the employment relationship. Workforce diversity. Programme and Course Advice Prerequisite: BUSINESS 102 or MGMT 101 or 30 points in Anthropology or Sociology Goals of the Course The purpose of this course is to provide students with a robust introduction to the study of people within work systems and their inter-relationship with social systems. Students will address: • • • What work is and how it is experienced; How work is changing and how workers need to respond to these changes; How organisations utilise the employment relationship, and practises of HRM, to manage and control workers. Learning Outcomes By the end of this course it is expected that the student will be able to: 1. demonstrate an understanding of theories, research methods and debates on the nature of work in contemporary organisations; 2. apply academic theory on work to the discussion and explanation of real world examples from New Zealand and abroad; 3. recognise the importance that businesses should place on the impact that technology, globalisation, post-industrialisation have on work and workers 4. demonstrate critical and creative thinking in being able to formulate and justify appropriate recommendations and /or solutions to work related issues. 5. showed improved communication skills in various format (e.g. written and oral) and for various purposes (e.g. informing, persuading, justifying); and 6. exhibit improved information literacy skills in being able to source, evaluate, and summarise appropriate information on a given subject or topic on people within work systems and their inter-relationship with social systems. Content Outline Week Week Week Week Week Week Week Week Week Week Week Week 1 2 3 4 5 6 7 8 9 10 11 12 Introduction: The Evolution of work Work Satisfaction and Alienation Technology Labour Process Theory (Deskilling Thesis) Post-industrialisation (Up-skilling thesis) Service Work Globalisation The role of HRM Employment Relations in NZ The Future of Work Review Learning and Teaching The anticipated class size should not exceed 220 students. The class will meet for three hours each week. Class time will be used for a combination of lectures and applied discussions of case studies and/or current events both nationally and internationally around work in organisations. In additional to attending classes, students should be prepared to spend about another six hours per week on activities related to this course. These activities include carrying out the required readings, keeping up with the business press re current issues of relevance to this course, and preparing for assignments and the final exam. Teaching Staff Audrea Warner Lecturer Office: OGGB 426 Tel: 373-7599 Email: audrea.warner@auckland.ac.nz Office hours: Tuesdays 10-12 Learning Resources The required textbook for this course is: Hodson, R., and Sullivan, R. (2012). The Social Organization of Work. Belmont, Calif.: Wadsworth. The key written resources for the course are the textbook and online readings. You are advised to bring these to lectures. The text will be the key focal point of your learning in this paper, so you are encouraged to purchase your own copy. Students are of course encouraged to read beyond the textbook to further their understanding and there are some additional readings that support learning objectives for some weeks. Online Readings: A portion of the readings are from sources other than the textbook. These ‘online readings’ can be accessed via Talis. Lectures There are three hours of lectures per week. The purpose of lectures is to explore aspects of course content. Classes will involve small and large group discussion of the material therefore you are encouraged to read the relevant chapter(s) before each class so that you can get the most out of these discussions. Lectures will not be recorded. Assessment Individual Assignment (Four Short reflections) Individual Assignment (Research Essay) Final Exam (2 hours, covering the entire course) Total 20% 30% 50% ____ 100% Further details on these assessments will be provided at our first lecture. The broad relationship between these assessments and the course learning outcomes is as follows: Learning Outcome Assignment 1 2 3 4 5 6 Assignment X X X X X X Final Exam X X X X X X X X X X X Inclusive Learning Students are urged to discuss privately any impairment-related requirements face- toface and/or in written form with the course convenor/lecturer and/or tutor. Student Feedback This section is to be used to: Student feedback from last year has been used to shape the course this year with more focus on setting questions for the one hour lectures to ensure students have understood key concepts, ideas and theories. As material over the course builds on subsequent weeks readings and keeping up with course readings is very important. Current students will be asked to complete evaluations (course, teaching, tutoring) at the end of the course. Guidelines for Written Work General Written assignments are an important part of your grade and therefore care should be taken over their planning, preparation and presentation. • Assignments must be typed using only one side of A4 paper. • Standard Microsoft Word settings of 2.5cm margins right and left hand side are acceptable. Fully justified paragraphs are also requested. • 1.5 or double line space your paragraphs • 12pt Times New Roman, Arial, or Calibri are best fonts • Following APA referencing, each assignment must contain in-text citations and a complete reference list. Refer to Write that Essay for referencing help • Submit a hard copy in the allocated class time (in the case of the research essay, attach the Department of Management and International Business cover sheet), as well as an electronic copy to www.turnitin.com There is always a risk of an assignment being lost. Make a complete copy of your work before handing one in for marking. Without a copy, if your assignment should be misplaced, you will have to re-write the assignment or forfeit the marks: the responsibility to make a copy is yours. Late Assignments Students are required to submit assignments on time. The lecturer can elect not to mark any late assignments. However in the event of exceptional circumstances an extension may be granted if sufficient proof of the unforeseen event is provided. Extensions should be negotiated before the due date. A 15% penalty per day is likely to apply to late assignments. Cheating and plagiarism The University of Auckland regards cheating as a serious academic offence. Plagiarism is a form of cheating. In coursework assignments submitted for marking, plagiarism can occur if you use the work and ideas of others without explicit acknowledgment. Work can be plagiarised from many sources, including books, journal articles, the internet, and other students’ assignments. A student’s assessed work may be reviewed against electronic source material using computerised detection mechanisms. Upon reasonable request, students may be required to provide an electronic version of their work for computerised review. Please note it is a form of academic misconduct to submit work that you have already used in another assessment, whether it be from this course or another course, another educational institution, etc. The way of avoiding plagiarism is to reference your work properly. If you are in doubt about how to reference properly, ask someone – your lecturers, tutors and the Student Learning Centre are good places to start. Please refer to the following website for further information about academic referencing: www.cite.auckland.ac.nz/ The document Guidelines: Conduct of Coursework provides further advice on how to avoid plagiarism. It can be found at: www.business.auckland.ac.nz/conductcoursework The penalties for plagiarism can be severe, including losing some or all of the marks for the assignment. Major offences can be sent to the University’s Discipline Committee, where further penalties can be imposed. Third party assistance with coursework While you are encouraged to improve your coursework writing skills and are permitted to seek assistance from third parties you are advised that there are important limits on the amount and type of assistance that can be given to you in completing your assignments, including group work. Third parties include fellow students, reading groups, friends, parents, SLC tutors, and paid-for professional editing services. There is a set of guidelines which clearly indicates the type of advice and assistance that can be given. If you are seeking the assistance of any third party you are required to give a copy of the guidelines to the person prior to them helping or assisting you. You are also required to only seek and accept help using a printed version of your work, not an electronic version. You must keep a copy of this printed version and produce it if required. A copy of the guidelines is available at: https://policies.auckland.ac.nz/policydisplay-register/student-academic-conduct-statute.pdf Help with academic referencing Acknowledgement of sources is an important aspect of academic writing. The University’s Referen©ite website www.cite.auckland.ac.nz provides students with a onestop online resource for academic referencing needs. Referen©ite explains the essentials of referencing and how to avoid plagiarism. It also includes practical tools to help students reference correctly, use references effectively in writing, and gives fast access to some major reference formats with examples. Assignment Feedback Feedback for assignment work is recognised as an important part of the learning process. An Assignment Feedback Form will be returned with assignment work. We hope you will find the feedback form a useful indicator of areas of strength and weakness in your assignment. We also encourage students who desire more feedback on their work to arrange a meeting with their marker to discuss areas of improvement, to help in isolating the strengths of their work.