Student Affairs – Year-end Report – Part B – Planning and Assessment
ACADEMY ADVISEMENT
Mission: The mission of Academy Advisement is to orient students to QCC’s campus and culture; deliver accurate information and guidance that promotes timely completion of curriculum and
degree requirements; foster character development, leadership and ethical reasoning; support academic learning and promote the intellectual life of the college; and empower students to be
actively engaged in their own education and academic planning.
College strategic objectives:
Division strategic objectives:
1. C.1 – Offer comprehensive faculty and staff development program
2. C.5 – Use technology to support instruction & student services &
to promote institution & constituencies
1. Enhance collaboration through professional development
2. Expand points of contact through the use of technology
2014-15 Completion report (outcomes for this past academic year, based on last year’s year-end report, section F)
Key performance indicators
Target outcomes
Increase CUNYfirst &
Increase CUNYfirst account
Tigermail account activation access from 61% to 85%
prior to orientation.
prior to orientation.
Increase Tigermail account
activation from 53% to 85%
prior orientation.
Increase Degree Works
Increase awareness of
awareness and utilization in Student Advisement Degree
all academy advisement.
Audit to all Student Affairs
offices and selected
academic departments as
an advisement tool.
Increase Academy Adviser
Expand the role of all
knowledge of relationship
Academy Advisers to
management.
include relationship
management components.
Note:
Mid-year status report due end of January.
Completion report due early July (specific deadlines may vary by year).
Actual outcomes
Recommended action plans*
In collaboration with Admissions, new incoming students were sent emails (through Discontinue for next year due to revised
Hobson’s) with information and a link to the QCC webpage to activate their CUNYfirst and advisement, registration and orientation
processes.
Tigermail accounts prior their Academy Advisement appointment.
Orientation leaders worked with incoming students in the Student Union to guide them
through the process of activation their CUNYfirst and Tigermail accounts.
A Student Advisement Degree Audit training session was held on October 17. Attendance
was mandatory for Academy Advisement staff. Also in attendance was staff from various
special programs and the Registrar’s office. Staff from SSD, CD, ASAP, Academic Affairs,
Institutional Research, International, Veterans Services, the Registrar’s office, Counseling,
were invited to attend the training.
Eleven staff development training sessions were held between October 6 and November
21 to develop academy advisers into relationship managers. The presentations included
the following: Starfish review and updates, Counseling Center, CUNYStart MDRC/CCRS
Research Study, BTECH (Business Technology Early College High School), Queensborough
Academies Assessment Protocol, Queensborough Academies Strategic Plan, Leveraging
the Power of the Student Advisement Degree Audit, Academic Success Program, High
Impact Practices, Writing Intensive Courses, Academic Service Learning, Academy Blocks
and Learning Communities.
Recommend regular updates as needed.
Recommend re-structuring advisement
as an Educational Enterprise that
emphasizes learning outcomes, and
expectations for students.
Student Affairs – Year-end Report – Part B – Planning and Assessment
2015-16 Department strategic plan (arranged by each division strategic objective that the department supports)
1. Division strategic objective: Enhance collaboration through professional development
Department strategic objectives
Develop advisement into an
educational enterprise.
Indicator(s)
Cultivate an advisement syllabus
that integrates the goals of the
Queensborough Academies with
advisement student learning
outcomes and expectations.
Expected outcomes
Complete Academy Advisement
Syllabus which outlines student
learning outcomes and expectations.
Action plan/timeline
Complete syllabus by Fall 2015
Who
Frantz
Alcindor
Actual outcomes
Action plan/timeline
After a new student is advised by an
Academy Adviser, he is trained and
assisted by a peer adviser (Tiger Adviser)
to enroll in classes using CUNYfirst. New
Student Enrollment for Fall 2015, Spring
2016
Who
Academy
Advisement
Actual outcomes
2. Division strategic objective: Expand points of contact through the use of technology
Department strategic objectives
New incoming students will be
trained how to self-register using
CUNYfirst
Indicator(s)
Number of new students who selfregister
Note:
Mid-year status report due end of January.
Completion report due early July (specific deadlines may vary by year).
Expected outcomes
New students will be able to activate
CUNYfirst and CUNY Portal accounts;
and enroll in classes using SelfService in CUNYfirst.