Institutional Research
The Office of Institutional Research and Assessment supports academic, sponsored
programs, student affairs, and other administrative functions of Queensborough
Community College by providing information for decision making and planning. Using
institutional documents, such as the Mission Statement and Strategic Plan, the Institutional
Research Office initiates research and evaluation studies for assessing institutional
effectiveness, programs evaluation, and student learning outcomes.
The Institutional Research and Assessment Office also routinely gathers, analyzes, and
reports information required by the City University of New York, federal, state, and
accrediting agencies. The Institutional Research staff regularly collaborates with
administrators, faculty, and staff about research design, instrument development, data
analysis, and other related research topics.
Core Activities and Performance
Core Activity
Key PI
Indicators
Data analysis for the Academic Affairs Office Number of requests for data from the Academic Affairs Office
to inform and support program planning and
academic initiatives
Yes
Assessment of the Freshman Academies and Report on Freshman Academies Research, Number of
High Impact Teaching and Learning
presentations
Strategies
Yes, Yes
Assessment of college-wide strategic
planning goals and PMP targets
Number of data reports in support of the targets, attend strategic
planning events
Yes, No
Program review data analysis and support
Number of data packets for programs undergoing self-study
Yes
Sponsored Programs: Data analysis and
reports for general grant eligibility of the
college
Number of data report for grant eligibility
Yes
Sponsored Programs: Perkins grant
performance reports
Number of Perkins grant reports
Yes
Sponsored Programs: Academic progress
Number of Academic progress reports on Sponsored Programs
and transfer out analyses for long-term grants
Yes
Sponsored Programs: Individual data
requests from PIs
Number of individual PIs'data requests and responses
Yes
Provide institutional data for the college
community
Factbook, Factsheet
Yes, yes
Provide institutional data to external agencies Number of reports to external agencies
(Middlestates, NYSED, etc.)
Yes
Stay current with CUNY wide research
activities and discussions
No
Particiate in IR Council and other events
Stay informed about topics in Higher
Review literature, news, and attend and particiate in conferences
Education and issues specifically important to
Community Colleges nationwide
No
Support Academic Departments
Data analysis and data reports for departments
No
Support Student Affairs
Data analysis and data reports for Student Affairs
No
Monitor Remediation Outcomes
In-depth analysis of remedial needs and outcomes
Yes
Department-Sponsored Staff Development Activities
Activity Type
Topic
Date
Total
AAEEBL Conference in Boston
7/27/2011
300
High Impact Practices -- La Guardia CC
8/24/2011
100
Transfer connections -- La Guardia CC
9/16/2011
30
Changing Student Demographics -- Presentation to the PIs Sponsored
Program meeting
9/26/2011
30
Presented on Service Learning during NY Campus Compact 10th anniversary
celebration
10/28/2011
50
Online audio presentation "Pecha Kucha" with Michele Cuomo on SWIG for
C2L
11/1/2011
0
Presentation on the Freshman Academies during January Convocation
1/26/2012
100
Webinar presentation for CSRDE with Dr. Marti, Michele Duomo, Susan Curtis 3/14/2012
0
Solo and Panel Presentations to SWIG faculty on data use protocol and on IRB 4/2/2012
best practices
20
Working with the IR Office -- Sponsored Programs Meeting
5/8/2012
20
CUNY IRB standards and practices -- to Sponsored Programs PI meeting
5/18/2012
20
IRAssessmentCUNYRetreat: CUNYFirst and the IR Office
6/15/2012
60
AAC&U Conference attendance with the QCC Roadmap team
7/23/2012
300
gave presentations
Professional Achievements and Activities of Individual Staff
Achievement Type
Other
First Name
Last Name
Achievement
Semester
Changes in Department within Last Year
Change Type
Change
Reason
Semester
Added a part-time college assistant position
Need for additional staff
Spring 2012
Personnel
Principle Investigator charged with additional This change was initiated by the
responsibilities: In addition to his analytical
Academic Affairs Office
and presentation work and his responsibilities
as an alternate IRB member Victor Fichera
was asked to serve as the CLA Project
Coordinator
Spring 2012
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Number of requests
for data from the
Academic Affairs
Office
Generate data for the
Academic Affairs Office to
support decision making
Online Course Analysis
Basic Skills Analysis
Early Alert Analysis
Transfer Out Analysis
Transfers to Lehman and QC
Summer 2011 grades analysis
PMP objectives analysis
WU grade analysis
High Impact Experience analysis
for Michele Cuomo
Write Prep Learning Community
course feasibility study with
Susan Madera
Predicting Learning Community
enrollment in selected BE courses
for Susan Madera
Writing Prep needs analysis for
Susan Mandera
Continuation with the
Completed
support service and data
analyses for the Office of
Academic Affairs
Report on Freshman
Academies Research,
Number of
presentations
Report on Research
Objectives stated by the
Freshman Academy
Research Protocol
Two-year graduation rates for
the 2009 cohort
ESL and Ethnicity study in light of
the two-year graduation report
Service Learning 2010 retention
analysis
Summer enrollment and grades
academy and comparison cohorts
SWIG in EN101 and EN102
analysis
Re-designing of the Academies
Protocol
Freshman Coordinator Focus
Groups
Retention analysis
Analyzed the Writing Intensive
High Impact
High Quality Service Learning
data analysis
Continuation with reports Completed
and the creation of a
collection of yearly
Freshman Academy
research
Number of data
report for grant
eligibility
Timely reports as needed NSF STEP Proposal Summer 2012 Continuation with the
by the sponsored programs NSF Advance Technology
support of funding
office
Education NSF Proposal
proposals.
Title III and V Eligibility Analysis
and Report
Gates Foundation Proposal
Completed
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Status
Number of Perkins
grant reports
Annual reports for Perkins
grants
Final end of the year Perkins
grant reports for: Basic skills
student learning center, Biology,
Chemistry, Engineering, Nursing,
Physics, Telecom Lab, Student
Learning Center
Annual reports -ongoing -- collaboration
with the sponsored
programs office
Completed
Number of Academic Provide data to PIs with
progress reports on long term funded projects
Sponsored Programs
NIH Bridge Program in Biology: Ongoing collaboration
data analysis and report including with PIs and Sponsored
transfer out analysis
Programs Office
NSF STEP program in Biology and
Chemistry progress and transfer
out report on research students
MSEIP grant report
Completed
Factbook, Factsheet
Enhanced new factbook
Factsheet -- quick facts for the
college community
Completed
Perkins 2012-2012 Institutional
Profile Report
Estimate Reports for 2012-2013
Proposals: Math, Nursing, Service
Learning, Engineering
Provide institutional data
for the college community
Incorporate feedback
into future volumn
Number of reports to Provide institutional data to Perkins Institutional Profile 2012- Annual
external agencies
external agencies
13
Middle States Institutional Profile
ACT Report
IPEDS data submission
verification
Data analyses and
reports for
departments
Assist departments in
understanding major
specific and institutional
data
Completed
Grade analyses for the math
Continuously support the Completed
department
academic departments
Enrollment analysis of the
Biotechnology program
Basic Skills data analysis for the
Basic Skills Department
Project Reach with the Nursing
department and Health Academy
Enrollment trend analysis for the
Business department
Assisted the Massage Therapy
department with assessment
Analyzed remedial needs for the
ASAP department
Assisted the LE1 department with
data analysis
Analyzed the Faculty Technology
Survey of the Pre-Nursing
program
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
Data analysis and
data reports for
Student Affairs
Assist Student Affairs
offices with data analysis
and surveys
Survey assistance for the Writing Continuous support of
Intensive Program
the Student Affairs
Assisted the Academic Advising
offices
Office with Advising Survey
Spring 2012
Enrollment data report for the
Athletic department
Data reports for the Student
Learning Center
Completed
Number of individual Provide data to PIs for
PIs'data requests
small projects
and responses
Data reports to the Math
Continuous support as
departments for sponsored
needed
projects
Data provided to the Chemistry
and Biology departments
Data report to Basic Skills project
of the QCC Literacy Program
Completed
Number of data
Provide data to support
reports in support of reports on targets and
the targets, attend
planning
strategic planning
events
Four-Year Graduation Rate Trend Support with planning
Continuing
at QCC
and report on targets is
Analysis of Attempted Credits and ongoing on a yearly basis
Percent of Students with 15 or
more credits
USIP Report
Number of data
Develop a template for
packets for programs data packet
undergoing
self-study
Template was developed and a
first data packet (for the Liberal
Arts LA1 program) presented to
Academic Affairs
Particiate in IR
Council and other
events
Attend monthly meetings
Attended monthly Director of IR Ongoing
Council meetings
Attended and presented at the
Annual Joint CUNY-wide retreat
on IR and Assessment
Participated in online discussions
Participated in workshops
Review literature,
news, and attend
and particiate in
conferences
Stay current on issues in
higher education
Limited literature review - not
enough time
Continue to prepare
standard data sets for
programs undergoing
self-study
Status
Continuing
Continuing
Hire additional staff in
Continuing
order to delegate more
of the daily work so that
the director can
pro-actively take charge
of analysis and in-depth
research
Assessment and Evaluation
KPI
Target Outcome
Actual Outcome
Action Plan
In-depth analysis of
remedial needs and
outcomes
Ongoing monitoring and
reporting on remedial
outcomes at QCC
Generated a comprehensive data Ongoing effort
set on New Student Cohorts and
Remedial course history
Analyzed the Terra Nova
outcomes for Fall 11 and Spring
12
Placement test outcomes analysis
Researched COMPASS Reading
test cultural sensitivity for Basic
Skills discussion
Correlation Analysis: Michigan
and ACT tests for the CLIP office
Fall 2010 cohort remedial needs
analysis for Regina Rochford
Fall 2011 cohort and BE 226
Spring 2011 enrollment analysis
for Susan Madera
Basic Skills analysis on EN101
grades
Basic Skills Passing Rates and
Placement Test Scores Analysis
Generated a comprehensive data
set for a MA 10 Experiment
project by the Math department
Developing a regular report on
Remediation at QCC
Status
Continuing
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Program review data
analysis and support
Provide quality data for
programs undergoing
self-study
Refine the standard data set (data
packet) to be used by departments
undergoing self-study
Summer 2012: Create data
packets for LA1&WE1, CT2,
ET2, MT2, TC2, and TX2
Present the data to the
self-study committees
Incorporate feedback and
additional requests into a
refined data packet
Provide a yearly
Factbook, Factsheet
comprehensive institutional
data report to the college
community
Continuously improve and update the Public presentations of the
Factbook and Factsheet
factbook and interesting
findings to the college
community
Gather and incorporate
feedback of the usability of
the factbook and the
factsheet for the upcoming
issue
Start the work on the
factbook and factsheet in
November 2012
Assessment Plan
Core Activity
KPI
Target Outcome
Plan
Monitor Transfer Out
Activities
Standard data analysis and
report on transfer out
Develop a standard data analysis and
report of college graduation and
transfer rates of graduates and drop
outs
Create standard CUNY-wide
transfer out queries
Create a standard transfer
out National Student Clearing
House data request
Decide on the best structure
and schedule for a recurring
transfer out report and
Assist in the Middle States
Periodic Review Report
Data analysis for the Middle
States Period Review Report
Useful and informative data tables for Collaborate with the
the report
Academic Affairs Office and
the Committee to understand
the need for data and data
presentation
Data analysis for the
Academic Affairs Office to
inform and support
program planning and
academic initiatives
Number of requests for data Support as needed
from the Academic Affairs
Office
Assessment of the
Report on Freshman
Freshman Academies and Academies Research,
High Impact Teaching and Number of presentations
Learning Strategies
Ongoing research based on the
refined
Protocol
Support and generate data
analyses and reports as
needed
Streamline analysis and
reports
Generate a comprehensive
data set for analytical
purposes
Assessment of college-wide Number of data reports in
Ongoing support
strategic planning goals
support of the targets, attend
and PMP targets
strategic planning events
Provide data as needed by
the strategic planning
committee and the Cabinet in
response to the PMP targets
Support Sponsored
Programs Efforts
Provide data to the sponsored
programs office and PIs
Collaborate with the
Sponsored Programs office
and individual PIs to
understand data needs
Generate reports and
analyses as needed
Provide institutional data to Number of external reports
external agencies
Timely completion of external data
requests (by e.g. Middle States,
IPEDS, NYSED, ...)
Respond to requests
Stay current with CUNY
Participate in IR Council and
wide research activities and other events
discussions
Participate in IR Council and other
events
Participate in IR Council and
other events
Number of data reports and
analyses for the Sponsored
Programs office and PIs
Stay informed about topics Review literature, news, and Attend IR related conference
in Higher Education and
attend and participate in
issues specifically
conferences
important to Community
Colleges nationwide
Attend IR related conference
Review Higher Education
news
Network with other
Community Colleges' IR
offices around the region
Support Academic
Departments
Data analysis and data
reports for departments
Data analysis and data reports for
departments
Data analysis and data
reports for departments as
needed
Support Student Affairs
Data analysis and data
reports for Student Affairs
Data analysis and data reports for
Student Affairs
Data analysis and data
reports for Student Affairs as
needed
Assessment Plan
Core Activity
KPI
Target Outcome
Monitor Remediation
Outcomes
In-depth analysis of remedial In-depth analysis of remedial needs
needs and outcomes
and outcomes
Collaborate with the
Academic Affairs office
Generate a comprehensive
data set on remediation
Generate a regular report on
remedial needs and
outcomes
Oversee statistical analyses
Support the college with
timely and accurate
information for informed
decision making
Increase the capacity of the
office
Request additional staff -institutional research analyst
Increase the capacity of the office
Plan