Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 DEPARTMENT: FOREIGN LANGUAGES AND LITERATURE YEAR: 2013-2014 A. DEPARTMENT SERVICES/ACTIVITIES REPORT IN 2013-14 1. Department-sponsored services (fall and spring semesters combined) Area of Service Tutoring in Arabic, Chinese, French, German, Hebrew, Italian, Spanish Number Served Fall13:1,083 Spring14: 602 Fall13:131 Spring14:175 Fall13-Spring14:100 Fall13-Spring14:200 Fall 13-Spring 14: 3,000 approx. “Coffee and Conversation Tables” in Arabic, Chinese, French, German, Hebrew, Italian, Spanish Student Clubs: Foreign Language Society Asian Society Advising and Language Placement Service Learning: Chenli Chen: LC311 F13 Academic Service Learning Project: Bringing American Literature to the Chinese Language is affiliated with QCC Kids College (Chinese Academy under Continuing Education). Spring 14: 30 Area of service (for example): a department-run learning laboratory (not laboratories for which students register as part of their courses), the reference desk or reserve area of the Library, department tutoring program, etc. (Note: Do not report courses or laboratories for which students register.) 2. Department-sponsored faculty/staff development activities Type of Activity and Topic Lab Student Activities: Library of International Film (over 150 movie titles) Workshop on Using Keyboard for Foreign Languages Study Group &Tutoring Placement of Special Cases (See Area of Service ) Date Fall13Spring14 Fall13Spring14 Fall13Spring14 Fall13Spring14 Number Attending N/A 50 100 approx. N/A 1 Queensborough Community College Year-end Report – Teaching Department Registration (See Area of Service ) Tech. Support for Online Homework, Wileyplus (Spanish Online Lab) Lab Faculty Activities: Workshop on Student Placement & Registration Blackboard & CUNYfirst Assistance Tech Demo of New Technology Teaching Tools Study Abroad Fair (Luisa García-Conde/Federica Goldoni/Lorena Ellis) Selection of Students who Applied to the Global Seminar in Salzburg (Federica Goldoni/Lorena Ellis) First Orientation of Students Selected to participate in the Global Seminar in Salzburg (Federica Goldoni/Lorena Ellis) Study Abroad Fair (Luisa García-Conde/Federica Goldoni/Lorena Ellis) Second Orientation of Students Selected to participate in the Global Seminar in Salzburg (Federica Goldoni/Lorena Ellis) Lecture co-organizer with Department of History: “One Law for One World,” by Spanish Public Prosecutor Carlos Castresana. Queensborough Commmunity College (Aránzazu Borrachero) Faculty Grants: Aránzazu Borrachero: Bridging Historias. Role of faculty mentor in NEH grant awarded to the American Social History Project/Center for Media and Learning (Graduate Center of CUNY) in partnership with Queensborough Community College (CUNY) to create curriculum and professional development materials about Latina/o history and culture (2013-2015). Chancellor’s Research Fellowships for CUNY Community Colleges. Two courses (six hours) of release-time to continue research on oral history project during 2014-2015. Federica Goldoni: PSC-CUNY Research Award Program: An investigation of the influence of women on the Lunfardo and tango culture in Buenos Aires, Argentina Stewart Travel Award from the CUNY Academy Wei Lai: PSC-CUNY Research Award Program: An Investigation of Chinese-Character Learning Year: 2013- 2014 Fall13Spring14 Fall13Spring14 Fall13Spring14 Fall13Spring14 Fall13Spring14 Sept. 2013 Nov. 20, 2013 Feb.7, 2014 Feb. 26, 2014 Mar. 7, 2014 Apr.2, 2014 Date 20132015 N/A 500 approx. (students taking LS111-112) 16 40 16 N/A N/A N/A N/A N/A 100 approx. N/A 20142015 Apr.2014 N/A Spring14 Spring N/A 2 Queensborough Community College Year-end Report – Teaching Department Strategies Used by Second Language (L2) Learners Wei Lai & Maan Lin: ILETC (Institute for Language Education in Trans-cultural Context) Developing Heritage Language Learners’ Oral Proficiency and Cultural Competence through Topic-based Learning. Maan Lin & Wei Lai: Proposal Developed for the Community College Collaborative Incentive Research Grants (C3IRG): Integrating Culture in Chinese Heritage Language Education. Faculty Presentations: Susana Alaiz-Losada: (Co-presented with Federica Goldoni & Claudine Jean-Baptiste): “Challenges And Best Practices of Teaching Heritage Speakers.” Paper presented at the Community College Special Interest Group (CC-SIG) session at the American Council for the Teaching of Foreign Languages (ACTFL), Orlando, Florida. Antonella Ansani: “Teaching Culture Through technology in the Elementary Italian Class” at the Teaching Italian Culture Conference, Georgetown University, Washington DC Aránzazu Borrachero: “Haciendo Historia: Género y Transición Política” (I Coloquio Internacional Haciendo Historia: Género y Transición Política), Alicante, Spain Federica Goldoni: “Students’ Strategies for Integration into the Host Community and Culture.” Presented at the America Association of Applied Linguistics (AAAL), Portland, OR. “Coffee & Conversations’: Teaching And Learning Outside The Traditional Classroom.” Presented at the American Council for the Teaching of Foreign Languages (ACTFL), Orlando, Florida. “Heritage Speakers Programs: Activities and Projects.” Presented at the American Association of Teachers of Spanish and Portuguese of Georgia (AATSP-GA), Norcross, GA. (Co-presented with Susana Alaiz & Claudine Jean-Baptiste): “Challenges And Best Practices of Teaching Heritage Speakers.” Paper presented at the Community College Special Interest Group (CC-SIG) session at the American Council for the Teaching of Foreign Languages (ACTFL), Orlando, Florida. (Co-presented with Lorena Ellis & T. Altanero): “Distance Courses At 2-Year-Colleges: Learning Anywhere Anytime.” Paper presented at the American Association of Teachers of German at the American Council for the Teaching of Foreign Languages (ACTFL), Orlando, Florida. Lorena Ellis: (Co-presented with Federica Goldoni & T. Altanero): “Distance Courses At 2-YearColleges: Learning Anywhere Anytime.” Paper presented at the American Association of Teachers of German at the American Council for the Teaching of Foreign Languages (ACTFL), Orlando, Florida. Claudine Jean-Baptiste: (Co-presented with Susana Alaiz & Federica Goldoni): “Challenges And Best Practices of Teaching Heritage Speakers.” Paper presented at the Community College Special Interest Group (CC-SIG) session at the American Council for the Teaching of Foreign Languages Year: 2013- 2014 14 Spring 14 N/A 2014 N/A Nov. 2224, 2013 N/A Oct.19 2013 May, 2829, 2014 Mar. 2425 2014 Nov. 2224, 2013 Sept. 21 2013 Nov. 2224, 2013 200 N/A N/A Nov. 2224, 2013 Nov. 2224 2013 N/A Nov. 2224, 2013 3 Queensborough Community College Year-end Report – Teaching Department (ACTFL), Orlando, Florida. Wei Lai: “Curriculum design for Chinese heritage speakers in higher education.” At the 12th New York International Conference on Teaching Chinese. New York, NY. Wei Lai (Co-presented with Mann Lin): “Increasing Audio and Video Input to Enhance Word Recognition and Reading Proficiency. NECLTA 2013 (New England Chinese Teachers’ Association), Kingstown, RI. Wei Lai: “Bridge the gap—vocabulary teaching at the elementary level” at the 8th Cross-strait Conference on Modern Mandarin, Taipei, Taiwan. Maan Lin (Co-presented with Wei Lai): “Increasing Audio and Video Input to Enhance Word Recognition and Reading Proficiency. NECLTA 2013 (New England Chinese Teachers’ Association), Kingstown, RI Co-presenter, “Computer-Assisted Language Learning: Enhancing Character Recognition and Reading Comprehension in Elementary Chinese I,” at CETL. Eladia Raya: “Pedro Antonio de Alarcón y la noche de San Daniel,” (XIII Congreso Internacional de Literatura Hispánica”), Cartagena de Indias, Colombia Conference Panel Moderator: “Peregrinaje, religiosidad y política en el mundo hispánico” (XIII Congreso Internacional de Literatura Hispánica”), Cartagena de Indias, Colombia Sharon Reeves: “Behind the Convent Walls: Anticlericalism in Eduardo López Bago’s La monja.” (26th Annual Pennsylvania Foreign Language Conference), Duquesne University, Pittsburgh, PA. “Impresos decimonónicos: La novela por entregas como fenómeno literario, popular y comercial.” (VII Congreso Internacional de la Asociación Hispánica de Humanidades: El humanismo hispánico en la encrucijada universal de la comunicación: lo impreso, lo visual, lo electrónico), Santiago de Compostela, Spain. Conference Panel Moderator: Session 28: “Literatura española del siglo XIX.” (VII Congreso Internacional de la Asociación Hispánica de Humanidades), Santiago de Compostela, Spain. Laura Sabani: “El Sueño de Rapiña como alegoría de la modernidad”, I Congreso de Literatura Comparada: Teoría de la Literatura y Diálogos Interdisciplinarios, San José, Costa Rica Instructional improvement activities: Aránzazu Borrachero: Seminar on Verdad, justicia y reparación. Universidad Complutense de Madrid, Cursos de Verano de El Escorial. Wei Lai: Princeton Chinese Language Pedagogy Workshop Year: 2013- 2014 May N/A 2014 Oct.2013 June 1214, 2014 Oct. 2013 Apr.2, 2014 Mar. 1214, 2014 Mar.13, 2014 Sept.2021, 2013 N/A 150 approx. N/A Jun. 2628, 2014 Jun. 28, 2014 Mar.2630, 2014 100 approx. N/A Jul. 2226, 2013 Apr. 2526, 2014 N/A 4 Queensborough Community College Year-end Report – Teaching Department Maan Lin: ACTFL OPI (Oral Proficiency Interview) week-long workshop with a fellowship from The CUNY Graduate Center’s ILETC “Institute for Language Education in Trans-Cultural Context Prepared a course proposal for LC 112 to integrate Global & Diversity Learning Faculty Publications: Aránzazu Borrachero: Oral history web site (added 10 video-recorded interviews, transcriptions, and indexation): Mujer y Memoria http://www.mujerymemoria.org “Women in Democracy.” Oral History 42.1: 22-23. (Review of oral history project, “Mothers and Daughters of the Spanish Transition to Democracy,” for international section of British journal). Year: 2013- 2014 June 2014 N/A N/A Subject of Radio and Press Interviews Conducted about “Mujer y Memoria”: “Mamá, ¿y tú cómo vivías?” Press Interview with Dr. Borrachero for Librexpression. “Mujer y Memoria.” Radio Interview with Dr. Borrachero for España vuelta y vuelta, program in premier Spanish radio network- Radio Nacional Española. “¿Has preguntado a tu madre cómo vivía?” Press Interview with Dr. Borrachero for elcorreo.com. “Se está perdiendo la referencia de donde venimos…” Radio Interview with Dr. Borrachero for A vivir que son dos días, program in premier Spanish radio network- Cadena SER. (This interview brought over 3,000 visitors to the project website in one day). "Spanierinnen unter franco: dem manne untertan.” Radio Interview with project director for Deutschlandradio. “Mujer y Memoria: del ‘sumisa y devota’ franquista a la ruptura con el patriarcado.” Press Interview with project director for eldiario.es. Federica Goldoni: “High-Impact Approaches and Activities in the Foreign Language Class to Increase Student Learning and Participation.” The Journal of the Foreign Language Association of Georgia. “Students’ Immersion Experiences in Study Abroad.” Foreign Language Annals. Volume 46(3), pp. 359-376. Wei Lai: Review of Chung, Raung-fu (2009). Linguistic Contrastive Analysis and Teaching Chinese as a Foreign Language. (Taipei: Cheng Chung Book Co., LTD.) Journal of Chinese Language Teaching, Vol. 10, No. 4:131-135. Mar. 2014 Mar. 7, 2014 Feb. 16, 2014 Jan.18, 2014 Jan. 19, 2014 Feb.16, 2014 Dec. 2013 Dec. 2013 N/A N/A 5 Queensborough Community College Year-end Report – Teaching Department Maan Lin: “Identidades olvidadas: los chino-peruanos en el Perú,” and submitted to Actas del XXXIX Congreso del Instituto Internacional de Literatura Iberoamericana. Madrid, Editorial Verbum, June 2014 (in press). Eladia Raya: La Alpujarra de Pedro Antonio de Alarcón: A Critical Edition. Granada: University of Granada. Print. Sharon Reeves: “Visiones de Cádiz en dos novelas de espionaje en lengua inglesa.” América y Cádiz: Tendiendo puentes sobre el océano (Temas gaditanos). Eds. Antonio Román Román, Francisco L. Vaca Valera, and María Dolores Cuadrado Caparrós. Madrid: Asociación de Licenciados y Doctores Españoles en EEUU. Instituto de Enseñanza Secundaria Columela de Cádiz, 2013. 157168. “Transnational Marginality and Exploitation of Women: A Naturalistic Interpretation of Minelys Sánchez’ Amarilis mira en azul.” Escritoras dominicanas a la deriva: Marginación, dolor y resistencia. Dominican Women Writers on the Edge: Alienation, Pain and Resistance. Ed. Sintia Molina. Madrid: Verbum, 2014. 65-94. Year: 2013- 2014 Jun. 2014 N/A May 2014 2013 N/A N/A 2014 Note: Faculty and staff development activities (grants, presentations, exhibitions, performances, publications, instructional improvement activities, laboratory development, curriculum development, etc.) INSTRUCTIONS: For each activity, please indicate 1. whether department members organized the activities or gave presentations or both 2. the topic and type of activity and name of organizer/presenter, if applicable 3. the date (if not the exact date, indicate the month) 4. the number attending the event B. COURSE CHANGES IN 2013-14 INSTRUCTIONS: For each course that changed, indicate: 1. whether the course is new, revised, or deleted 2. the course number 3. the course title 4. the semester the change was approved at the Academic Senate 5. for revised courses, in the Comments section, describe the type of change(s)—i.e., course title, description, pre/corequisites, credits, hours, designation 6 Year-end Report – Teaching Department Queensborough Community College New, revised, or deleted New Course: Arabic Revised: Chinese Course number 213 121 Prepared and submitted to CCC: Chinese 214 Course title Intermediate Arabic I Elementary Chinese for Heritage Speakers I Intermediate Chinese II Year: 2013- 2014 Semester approved Spring 14 Spring 14 Comments Fall 13 & Spring 14 Course proposal for Pathways’ Flexible IIA World Cultures. C. PROGRAM CHANGES IN 2013-14 Program Program change* N/A N/A Effective Date (Semester and year) N/A Comments N/A *Key: (a)=initiated, (b)=closed, (c)=renamed, (d)=modified INSTRUCTIONS: Use the full title of the program, i.e. A.A. in Visual and Performing Arts. Indicate whether the program change is initiated, closed, renamed, or modified. (If a new program has been approved by the CUNY Board (or is expected to be approved by June 2013), use fall 2013 as the effective date.) Describe the exact status (i.e., proposal submitted to CUNY Board; approved by CUNY Board; etc.) in the Comments. D. DEPARTMENT CHANGES IN 2013-14 Type (see menu below) Description of Change Reason for Change Date/Semester Evaluation of Change* 7 Queensborough Community College New part-time personnel: Spanish: Juan Carlos Moraga Vidal Amanda Picker José Ramírez Ana Civil Javier Nieto Full-time Substitute: Mélida Sánchez German: Foteini Samartzi Hebrew: Short-term Part-time Substitute: Shirley Benlevi New Departmental Responsibility Personnel changes: Year-end Report – Teaching Department N/A Fall13 Fall13 Fall13 Year: 2013- 2014 N/A Fall13 Fall13 (only) Fall14 Fall13 Maurizio Santoro was appointed Department Language Placement Coordinator Maurizio Santoro was appointed chairperson by president Call Susana Alaiz –Losada was promoted to the position of Lecturer with CCE, and she was relieved of duties as Coordinator of Spanish Program. Sharon Reeves assumed the position of Spanish Program Coordinator Apr. 16-18-23 & 25, 2014 Fall13 N/A N/A May 21, 2014 N/A Fall13 N/A Oct, 4, 2013 8 Queensborough Community College Equipment: Year-end Report – Teaching Department New speaker systems Replacement flash drives for faculty use Replacement USB headsets The lab relinquished 5 stripped backup PCS kept from the last lab overhaul Donated another 5 old monitors to the call center, and relinquished another 3 broken monitors donated a relinquished 50 inch plasma TV to media services Year: 2013- 2014 To replace the defective units in the smart carts N/A N/A N/A To replace broken units in the lab No longer needed N/A N/A N/A *Please note that, if change has been too recent to evaluate, you may indicate NA. E. DEPARTMENT ASSESSMENT IN 2013-14 1. Departmental procedures for conducting assessment The fundamental elements of standard 14 (assessment of student learning) of the Middle States Commission on Higher Education include: clearly articulated statements of expected student learning outcomes…at all levels (institution, degree/program, course) and for all programs that aim to foster student learning and development; a documented, organized, and sustained assessment process to evaluate and improve student learning; evidence that student learning assessment information is shared and discussed with appropriate constituents and is used to improve teaching and learning. REPORT 9 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 Assessment of LI 112 Methodology At the end of the fall 2013 semester, eighty-nine students attending Beginning II Italian courses were assessed. They were tested on whether they were able to communicate effectively through writing, and speaking at a mid-novice level as indicated in the American Council on Teaching Foreign Languages (General Education Objectives # 1) . They were also evaluated on whether they could apply their analytical reasoning to identify and correctly use, from a lexical and morpho-syntactic and semantic perspective, what they have learned during the course (General Education Objectives # 13). In order to determine whether students had successfully reached these objectives, they were asked to provide an oral and written description of a past event avoiding unnecessary repetition of words or phrases (Course Objective). With that in mind, they had to undertake a conversation with an imaginary friend (played by the instructor) where they would describe an unforgettable vacation they took (Learning Outcome). They had to provide information regarding its destination and duration. They also had to include the means of transportation used, and a brief description of the travelling companions. In addition, they had to provide a description of the activities done and the places visited. The conversation concluded with some comments on their vacation and some brief explanation of their positive or negative remarks. Students were evaluated on whether they were able to understand the questions asked by the instruction with no great difficulty, and answer them with a relative degree of grammatical accuracy. Particular attention was also paid on the presence of pauses or interruptions in their replies as well as their level of native-like pronunciation. The use of appropriate of the vocabulary was also taken into account (see Appendix 1 for a detailed explanation of these parameters). Their writing task consisted of providing a description of what their life was like during their High School years. They were suggested to include some information regarding the name and location of their school, their favorite subject and/or preferred teacher and explain the reasons of their choice. They were also asked to indicate what they liked or did not like about the school they attended. They also had to briefly describe what a typical day was like, and whether they were pursuing any hobbies or sports. Their 80-word paragraph was evaluated on whether it provided a detailed description of the student’s time spent in HS. Furthermore, particular attention was paid on the level of discourse and appropriateness of the vocabulary used in their writing, as well as their degree grammatical accuracy (see Appendix 2). Data analysis As indicated in Rubric 1, students’ oral performance was rated according to five parameters: listening comprehension, fluidity, pronunciation, vocabulary and grammar. Each parameter was divided in four different levels based on whether student met or exceeded the expected proficiency level, or completely or barely failed to do so. Each level was assigned one point. The total points a student could achieve (adding up all five parameters, each worth a maximum of four points) was 20. The scale defined the following ranges: 0-5 points= student performance does not meet expectations; 6 – 10 points= student performance almost meets expectations; 11-15 points= student performance meets expectations; 16-20= student performance exceeds expectations. The average of total points achieved by the eighty-nine students tested was 16.2. According to the scale, this percentile slightly exceeds the 1115 range, indicating that, in general, students’ met the expected oral proficiency level. Actually, 97% of them achieved or exceed their performance level, whereas only 3% of them were unable to reach the minimum standards (see Table 1 below) 10 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 Table 1 Number and percentage of students in each performance level for the speaking task Students (n = 89) Percentage Does not meet expectations 1 1.5 Almost meet expectations 1 1.5 Meet expectations 29 32.6 Exceed expectations 58 64.4 n = number of students Students’ written performance was also rated according to different parameters, i.e. task completion, level of discourse, vocabulary variety and grammatical accuracy. Similar to the speaking task, each parameter was divided in four different proficiency levels, namely Level 1 = Student does not meet expectations Level 2 = Almost meet expectations Level 3 = Meet expectations Level 4 = Exceed expectations For each level, student will be assigned one point for a total of 4 points. The maximum of points a student could receive was 16. The scale defined the following ranges: 0-4 points= student performance does not meet expectations; 5 – 8 points= student performance almost meets expectations; 9-12 points= student performance meets expectations; 13-16= student performance exceeds expectations. Students’ average score on the written task was 12.9, suggesting that, in general, they met, actually slightly exceeded the anticipated proficiency level. More specifically, 89% were writing at or higher level than expected, whereas only 8% of them were approaching their required level, and any of them did not meet the minimal standards. This is illustrated in Table 2 below. Table 2 Number and percentage of students in each performance level for the written task Students (n = 89) Percentage n = number of students Do not meet expectations 0 0 Almost meet expectations 8 9 Meet expectations 30 33.7 Exceed expectations 37 57.3 In sum, data have shown that the majority of students have reached the objective of the course tested here, which was that of describing a past event, orally or in writing. A closer look at the data indicates that, in the speaking task, the average score in each parameter was as follows: a. listening comprehension 3.5 b. fluidity 3.3 c. pronunciation 3.5 d. vocabulary 3.1 11 Year-end Report – Teaching Department Queensborough Community College e. grammar Year: 2013- 2014 2.9 As we can see, for all parameters, except for grammar, students met or slightly exceeded the expectations. In any case, the highest average score was reached in the Listening comprehension and Pronunciation, followed by Fluidity, Pronunciation and Grammar. Furthermore, the majority of students exceeded the expectations for the Listening comprehension and the Pronunciation, whereas a slightly less number of students reached that level in the Fluidity, and definitely less of them for the Grammar, as shown in Table 3 below. Table 3 Number of students in each competency type and level for the speaking task Levels Listening compr. 4 46 3 41 2 2 1 0 Total 89 Fluidity 28 48 13 0 89 Pronunciation 42 39 8 0 89 Vocabulary 27 39 23 0 89 Grammar 15 50 21 3 89 As for the writing task, the average score for each parameter was as follows: a. b. c. d. Task completion 3.5 Level of discourse 3.5 Vocabulary 3.1 Grammar 2.6 Similar to the speaking activity, students reached or slightly exceeded the expected proficiency level. Unfortunately, the grammatical accuracy of their writing was not as good as the other aspects tested. In any case, students were quite accurate in completing the task and use the appropriate language and vocabulary. As we can see from Table 4 below, the majority of them exceeded the expectations for Task completion and Level of discourse. A slightly less number of them reached that level for their use of the vocabulary, and visibly less students scored as high for the correct application of grammar rules of the Italian language. Table 4 Number of students in each competency type and level for assignment II 12 Queensborough Community College Levels Year-end Report – Teaching Department Year: 2013- 2014 Task Completion 4 59 3 22 2 6 1 2 Total 89 Comprehensibility 41 11 13 1 89 Level of Discourse 46 29 13 1 89 Vocabulary 32 36 19 2 89 Grammar 14 25 40 10 89 Conclusion and future action plan Data have displayed an interesting scenario regarding students’ abilities to narrate past events either through writing or oral description. Their narrations are quite accurate and detailed showing that students have mastered a great variety of vocabulary words. Furthermore, even though a slightly foreign accent may be detected in their oral descriptions, it does not interfere with their communication. Unfortunately, the same cannot be said with regard to their use of syntactic structures. Students do not appear to be as grammatically accurate as they are in other oral and writing competencies. Their speech patterns and writing products still show some morpho-syntactic inaccuracies, which, nevertheless, do not seem to completely hinder the understanding of their message. In sum, despite the encouraging results obtained, students need to further improve their morpho-syntactic knowledge of their target language. This is quite surprising since they frequently exposed and formally instructed regarding the grammar rules and the syntactic structures of Italian. Their less-developed grammar competency with respect to the other areas suggests that, for some reasons, they do not fully retain what has been presented to them. In light of these results, I would suggest that more attention be paid to further develop that particular language ability. With that in mind, the syllabus of this particular course should include more activities whose objective is to provide students with further practice and drilling of particularly difficult structures such as the formation of the Italian past tense. Additional verification practices in form of weekly quizzes and daily homework assignments should also be part of daily lesson plans to make sure that a particular structure has been fully learned. This procedure would certainly help the mastery of the necessary vocabulary, which does not seem to develop as fast as the other abilities. Appendices Appendix 1 Speaking Task - Holistic Rubric Performance exceeds expectations Listening comprehension Student understands the examiner’s questions and responds easily and without Fluidity Speech continuous with few pauses or stumbling Pronunciation Enhances communication Vocabulary Rich use of vocabulary Grammar Correct use of basic language structures 13 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 probing (1-5 errors) 4 points 4 points 4 points 4 points 4 points Student understands the examiner’s questions and knows how to respond but needs occasional probing Some hesitation but manages to continue and to complete her/his thoughts Does not interfere with communication Adequate and accurate use of vocabulary for this level Adequate use of basic language structures 3 points 3 points 3 points 3 points Performance almost meets expectations Student only understands the examiner’s questions after probing Speech choppy and/or slow with frequent pauses. Few or incomplete thoughts 2 points Occasionally interferes with communication Somewhat inadequate and/or inaccurate use of vocabulary. Performance does not meet expectations 2 points Student fails to understand most questions even after probing 2 points Frequently interferes with communication 2 points Inadequate and/or inaccurate use of vocabulary 2 points Inadequate and/or inaccurate use of basic language structures (more than 16 errors) 0-1 points 0-1 points 0-1 points Performance meets expectations (6-10 errors) 0-1 points Speech halting and uneven with long pauses or incomplete thoughts 0-1 points 3 points Emerging use of basic language structures (11-15 errors) Appendix 2 Writing Task Holistic Rubric. Task Completion Exceeds expectations Superior completion of the task. Students fully address the information requested, and provide additional details Level of Discourse Sentences are fully developed and interconnected with conjunctions (e.g. AND, BUT, or BECAUSE Vocab. Grammar Rich use of vocabulary Perfect control of the syntactic structures required (Accuracy level 90% - 100%). 4 POINTS 4 POINTS 4 POINTS 4 POINTS 14 Queensborough Community College Meets expectations Almost meets expectations Does not meet expectations Year-end Report – Teaching Department Year: 2013- 2014 Completion of task. Students fully address the information provided, but do not provide additional details Sentences are fully developed. Cohesive devices are sporadically used Adequate and accurate use of vocabulary Adequate control of the syntactic structures. Some grammatical imperfections (Accuracy level 79% 89%). 3 POINTS 3 POINTS 3 POINTS 3 POINTS Partial completion of task. Students complete no more than 60% of the information requested Sentences are somewhat complete. Rare use of cohesive devices Somewhat inadequate and/or inaccurate use of vocabulary 2 POINTS 2 POINTS 2 POINTS Emerging control of the syntactic structures Several grammatical imperfections (Accuracy level 61% 78%). 2 POINTS Minimal completion of task. Students complete less than 40% of the information requested. Sentences are mostly incomplete. No use of cohesive devices Inadequate and/or inaccurate use of vocabulary Minimal control of the syntactic structures. Numerous grammatical errors (Accuracy level 0%- 60%) 1 POINT 1 POINT 1 POINT 1 POINT Describe below the department’s ongoing procedures for assessing student learning and using assessment results to improve teaching and learning. In your description, please explain how the department fulfills each of the Middle States fundamental elements above. Umberto D’Arista: LI111 Elementary Italian PNET (Sent in separate attachment) Overview of Course Assessment: LI-111 is the first part of the introductory sequence of foreign language study (a requirement for a successful transfer to the junior year of a baccalaureate program). It is a foundation course required for the AA degree in Liberal Arts and Sciences, Fine Arts, and Business Transfer. Over the past five years the Department of Foreign Languages has also been offering LI-111 PNET, partially online courses. The current 15 Year-end Report – Teaching Department Queensborough Community College Year: 2013- 2014 project will assess students’ speaking abilities at a novice-mid proficiency level (as described in the ACTFL guidelines) and compare its results with students enrolled in partially online courses. Our goal is to determine if the fewer contact hours with the instructor provided by a PNET course have an effect on the students’ oral and listening comprehension skills. Assignment to Assess: The final oral exam will be used as the assignment to assess (see appendices A and B, sent in assessment report) Students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines will be assessed. Their conversational abilities will be assessed by engaging them in activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or of a party guest trying to make new friends, or as sharing some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks will prompt the students to provide personal information, i.e., their name, address, phone number, or class schedule, or describing their daily activities and hobbies. QCC COURSE ASSESSMENT FORM (SHORT) QCC COURSE ASSESSMENT FORM Spring 2014 Department: Foreign Languages and Literatures Course: LI 111 Curriculum or Curricula: LA PART I. STUDENT LEARNING OBJECTIVES For Part I, attach the summary report (Tables 1-4) from the QCC Course Objectives Form. TABLE 1. EDUCATIONAL CONTEXT LI-111 is the first part of the introductory sequence of foreign language study (a requirement for a successful transfer to the junior year of a baccalaureate program). It is a foundation course required for (AA) degree in Liberal Arts and Sciences, Fine Arts, and Business Transfer. 16 Year-end Report – Teaching Department Queensborough Community College Year: 2013- 2014 TABLE 2. Curricular Objectives Note: Include in this table curriculum-specific objectives that meet Educational Goals 1 and 2: Curricular objectives by this course: N/A TABLE 3. General Education Objectives Gen Ed objective’s ID number from list (1-10) General educational objectives addressed by this course: Select from preceding list. (1) Communicate effectively through reading, writing, listening and speaking. (2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. TABLE 4: Course Objectives and student learning outcomes Course objectives Learning outcomes 1. Provide basic information in Italian about yourself, your city, your classmates, friends, hobbies, and daily activities. Students will be able to talk about themselves by providing their name, address, phone number, school schedule. They will also be able to describe their hobbies by answering questions in prompted dialogues. 2. Demonstrate ability to accomplish simple communicative tasks on every day topics such as greeting people or introduce yourself to others, or describing your life in school or at work, or during your spare time. Students will be able to greet people and/or introduce themselves, or exchange personal information by participating in communicative tasks where they will play the role of a new student at QCC or a party guest trying to make friends. PART ii. Assignment Design: Aligning outcomes, activities, and assessment tools For the assessment project, you will be designing one course assignment, which will address at least one general educational objective, one curricular objective (if applicable), and one or more of the course objectives. Please identify these in the following table: 17 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 TABLE 5: OBJECTIVES ADDRESSED IN ASSESSMENT ASSIGNMENT Course Objective(s) selected for assessment: (select from Table 4) 1. Provide basic information in Italian about yourself, your city, your classmates, your friends, hobbies, and daily activities. 2. Demonstrate ability to accomplish simple communicative tasks on every day topics such as greeting people or introducing yourself to others, or describing your life in school or at work and in your spare time. Curricular Objective(s) selected for assessment: (select from Table 2) N/A General Education Objective(s) addressed in this assessment: (select from Table 3) 1. Communicate effectively through reading, writing, listening and speaking. 2. Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. In the first row of Table 6 that follows, describe the assignment that has been selected/designed for this project. In writing the description, keep in mind the course objective(s), curricular objective(s) and the general education objective(s) identified above, The assignment should be conceived as an instructional unit to be completed in one class session (such as a lab) or over several class sessions. Since any one assignment is actually a complex activity, it is likely to require that students demonstrate several types of knowledge and/or thinking processes. Also in Table 6, please a) identify the three to four most important student learning outcomes (1-4) you expect from this assignment b) describe the types of activities (a – d) students will be involved with for the assignment, and c) list the type(s) of assessment tool(s) (A-D) you plan to use to evaluate each of the student outcomes. (Classroom assessment tools may include paper and pencil tests, performance assessments, oral questions, portfolios, and other options.) Note: Copies of the actual assignments (written as they will be presented to the students) should be gathered in an Assessment Portfolio for this course. TABLE 6: ASSIGNMENT, OUTCOMES, ACTIVITIES, AND ASSESSMENT TOOLS Briefly describe the assignment that will be assessed: This project will assess students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines. It will compare the results of students enrolled in regular classes (4 hours of regularly scheduled class time) with students enrolled in partially online courses (2 hours of regularly class time combined with 2 hours of class conducted online). Their conversational abilities will be assessed by engaging them in role-play activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or a party guest trying to make new friends, or may share some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks will prompt the students in providing personal information, i.e. their name, address, phone number, or class schedule, or describing their daily activities and hobbies. 18 Queensborough Community College Desired student learning outcomes for the assignment (Students will…) List in parentheses the Curricular Objective(s) and/or General Education Objective(s) (1-10) associated with these desired learning outcomes for the assignment. Gen-Ed objective (1) Communicate effectively through reading, writing, listening and speaking. (2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. Year-end Report – Teaching Department Briefly describe the range of activities student will engage in for this assignment. Role-play at the Registrar’s office, a friend’s house, or a caffè (Italian coffee shop). Year: 2013- 2014 What assessment tools will be used to measure how well students have met each learning outcome? (Note: a single assessment tool may be used to measure multiple learning outcomes; some learning outcomes may be measured using multiple assessment tools.) Students will be asked to complete a task where they need to exchange personal information with a new acquaintance met at the Registrar’s office, or in a friend’s house, or share a new boy/girlfriend’s personal information with a close friend while having something to drink in a nearby caffè. (see Appendix I). Curricular objectives N/A Part iii. Assessment Standards (Rubrics) Before the assignment is given, prepare a description of the standards by which students’ performance will be measured. This could be a checklist, a descriptive holistic scale, or another form. The rubric (or a version of it) may be given to the students with the assignment so they will know what the instructor’s expectations are for this assignment. Please note that while individual student performance is being measured, the assessment project is collecting performance data ONLY for the student groups as a whole. Table 7: Assessment Standards (Rubrics) Brief description of assignment: (Copy from Table 6 above) This project will assess students’ speaking abilities at a novice-mid proficiency level as described in ACTFL 2006 guidelines. It will compare the results of students enrolled in regular classes (4 hours of regularly scheduled class time) with students enrolled in partially online courses (2 hours of regularly class time combined with 2 hours of class conducted online). Their conversational abilities will be assessed by engaging them in role-play activities where both they and the instructor play a specific role. Students may play the role of a new student at QCC, or a party guest trying to make new friends, or may share some personal information with a close friend (played by the instructor) about a new boy/girlfriend. Oral tasks will prompt the students in providing personal information, i.e. their 19 Year-end Report – Teaching Department Queensborough Community College Year: 2013- 2014 name, address, phone number, or class schedule, or describing their daily activities and hobbies. Desired student learning outcomes Assessment measures for each learning Standards for student performance: The parameters for measuring students’ speaking abilities will be to from the assignment: (Copy from outcome: determine whether: Column 1, Table 6 above; include (Copy from Column 3,Table 6 above) (i) they understand the questions being asked by the interlocutor, Students will be asked to complete a task Curricular and /or General Education (ii) they use Italian syntactic structures and vocabulary accurately, where they need to exchange personal Objectives addressed) Gen-Ed objectives (1) Communicate effectively through reading, writing, listening and speaking. information with a new acquaintance met at the Registrar’s office, or in a friend’s house, or share a new boy/girlfriend’s personal information with a close friend while having something to drink in a nearby caffè. (iii) they make themselves understood by using the correct intonation and pronunciation, and (iv) they speak with some degree of fluidity. 75% of the students tested are anticipated to meet the course’s expectations as described in the attached rubric. (Appendix II) 2) Use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions. Curricular objectives N/A Part iv. assessment results TABLE 8: Summary of Assessment Results Use the following table to report the student results on the assessment. If you prefer, you may report outcomes using the rubric(s), or other graphical representation. Include a comparison of the outcomes you expected (from Table 7, Column 3) with the actual results. NOTE: A number of the pilot assessments did not include expected success rates so there is no comparison of expected and actual outcomes in some of the examples below. However, projecting outcomes is an important part of the assessment process; comparison between expected and actual outcomes helps set benchmarks for student performance. TABLE 8: Summary of Assessment Results Desired student learning outcomes: (Copy from, Column 1,Table 6 above; include Curricular and/or General Education Objectives addressed) Student achievement: Describe the group achievement of each desired outcome and the knowledge and cognitive processes demonstrated. Gen-Ed objectives See Table 9. Communicate effectively through reading, writing, listening and speaking. 20 Year-end Report – Teaching Department Queensborough Community College Year: 2013- 2014 Curricular objectives N/A TABLE 9. evaluation and resulting action plan In the table below, or in a separate attachment, interpret and evaluate the assessment results, and describe the actions to be taken as a result of the assessment. In the evaluation of achievement, take into account student success in demonstrating the types of knowledge and the cognitive processes identified in the Course Objectives. A. Analysis and interpretation of assessment results: What does this show about what and how the students learned? 121 students enrolled in regular classes and 16 students enrolled in a partially online class completed the speaking task in Italian and their performance was rated according to 5 parameters; listening comprehension, fluidity, pronunciation, vocabulary and grammar. Student performance was scored using the above-mentioned scoring rubric. The average score achieved are the following: LISTENING (out of 4) FLUIDITIY (out of 4) PRONUNCIATION (out of 4) VOCABULARY (out of 4) GRAMMAR (out of 4) REGULAR CLASSES (121 students) 3,37 3,05 3,43 2,92 2,77 PNET CLASS (16 students) 2,75 2,85 3,31 2,06 1,75 On listening, fluidity and pronunciation parameters students enrolled in regular classes met the expectations. On the other hand, on listening and fluidity parameters, students enrolled in the PNET class almost met expectations. On the pronunciation parameter, students from the PNET class met the expectations. On vocabulary and grammar parameters students enrolled in regular classes almost meet expectations. However, students enrolled in the PNET class did not meet expectations in the grammar parameter. (See Chart 1 below) 21 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 The total points a student could achieve (adding up all five parameters, each worth a maximum of four points) was 20. The scale agreed upon beforehand by the Assessment Committee defined the following ranges:0-5 points = student performance does not meet expectations; 6-10 points = student performance almost meets expectations; 11-15 points = student performance meets expectations;16-20 student performance exceeds expectations The average of total points achieved by students tested in the regular classes was 15,56 compare to 12,5 achieved by students enrolled in the PNET class. According to the scale, the average of the regular classes falls between the range of students who meet expectations and exceed expectations. However, the average of the PNET class falls in the low range of students who meet expectations. The Assessment Committee also predicted that 75% of students tested would achieve a score indicating that their performance meets expectations. The results of students enrolled in regular classes who achieved each performance level in Italian are the following: level 1- does not meet (0-5) 0%, level 2 - almost meets expectations (6-10) 8%, level 3 - meets expectations (11-15) 41 % level 4 - exceed expectations (16-20) 51%. Adding together levels 3 and 4 gives us a total of 92% who meet o exceed expectations, as defined by the scoring rubric. (See chart 2 below) The results of students enrolled in the PNET class who achieved each performance level in Italian are the following: level 1- does not meet (0-5) 0%, level 2 - almost meets expectations (6-10) 38%, level 3 - meets expectations (11-15) 38% level 4 - exceed expectations (16-20) 25%. Adding together levels 3 and 4 gives us a total of 63% who meet o exceed expectations, as defined by the scoring rubric. (See chart 2 below) 22 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 B. Evaluation of the assessment process: What do the results suggest about how well the assignment and the assessment process worked both to help students learn and to show what they have learned? B1) Evaluation of students’ results The results of the speaking task in the regular Italian classes show that, as predicted, at least 75% of students tested meet or exceed expectations on overall performance of the task: the actual percentage of student tested in Spring 2014 who meet or exceed expectations is 92%. The largest portion of students (51%) fell into the category rated as exceeding expectations that is, achieving 16-20 points out of 20. Adding together levels 1 and 2 the percentage of students whose performance does not meet expectations is 8% The results of the speaking task in the PNET Italian class show that, contrary to expectations, less than 75% of students tested meet or exceed expectations on overall performance of the task: the actual percentage of student tested in Spring 2014 who meet or exceed expectations is 63%. The largest portion of students (38%) fell into the category rated as meet expectations, that is, achieving 16-20 points out of 20. Adding together levels 1 and 2 the percentage of students whose performance does not meet expectations is 38% If we look at student performance according to individual parameters, the highest average score was in pronunciation in both the regular 23 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 and the PNET classes. The two lowest scoring parameters were vocabulary and grammar in both, regular and PNET classes. However, the score difference is relevant. In the regular classes the average score almost meet expectations while in the PNET it does not. These parameters require active knowledge of the material learned. Proficient use of vocabulary requires memorization, and accurate application of the rules of grammar requires analytical skills. In the context of a speaking task, a weaker performance on these two particular parameters would be expected. B 2) Evaluation of the assessment tools The limited amount of students in the PNET course raises some concerns about the validity of the results. I would recommend continuing gathering data from the PNET sections of LI 111 to confirm the results of the present report. I suggest a follow up. C. Resulting action plan: Based on A and B, what changes, if any, do you anticipate making? Clearly a PNET class provides less contact hours with students, and apparently one of the consequences is a diminished ability on the part of the students to express themselves verbally. The course needs to provide students with more opportunities to develop fluency in expressing their ideas both in the classroom and online. To better their oral skills students should be given more online exercises such as listening comprehension and interactive role playing activities. These activities will include more individual and group presentations, individual pronunciation exercises, and virtually and face to face interaction with faculty and peers. The discrepancy between the PNET and regular classes is particularly noticeable in the vocabulary and grammar parameters. These parameters require active knowledge of the material studied. Proficient use of the vocabulary entails memorization, and accurate application of rules of grammar. To better assess a student’s effort and ultimate success, more online and in class activities should be assigned, primarily quizzes, given regularly and early on, to reinforce the material covered in class and interactive group activities. To succeed in a partially online course students must be well organized, independent, and able to manage time without external reminder. During the first weeks of class, it is recommended that faculty teaching eLearning courses emphasize and reinforce the importance of these requirements in order to meet the course objectives. However, early in the semester the faculty of PNET courses should try to identify students who are at risk and provide more personal support. This early intervention requires additional exercises that can be evaluated early in the semester. Our college provides the Starfish initiative, but perhaps 24 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 intervention initiated by the instructor directly to the student would be more effective. As a final suggestion, I recommend that students be made aware that greater demands on one’s time are required to succeed in an online course contrary to the popular belief that PNET courses require less time and effort than regular lecture courses. I recommend that this information be included in the syllabus of all ST 100 courses. APPENDICES APPENDIX 1 Situation for oral assessment in Italian Guidelines It is a conversation: teacher- student (about 10 minutes) Students select at random one of the three situations (see study guide) Students should answer in complete sentences. English is not allowed Listening Comprehension, fluidity, pronunciation, vocabulary and grammar will be evaluated For top results see the attached rubric STUDY GUIDE Practice the following situations and questions: a. b. c. d. In class With your classmates With a tutor at the Student Learning Center With your Italian speaking friend or family SITUAZIONE 1: AT QCC Imagine that you are a new student. You are standing in line at the Registrar and begin a conversation with the student in front of you. (Your teacher will play the role of the other student in line). What would you say, how would you answer his/her questions. Make sure you answer in complete sentences. 25 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 - Greet each other and exchange names - Personal info: age, nationality, how is he doing/feeling, phone number - Services on campus/location of certain buildings - Daily activities (schedule): courses, activities during the day - Activities during the weekend: likes and dislikes - Plans after college. Domande possibili: Come stai? Quanti anni hai? Di dove sei? Qual è il tuo numero di telefono? Dov’è la mensa? Dov’è la biblioteca? Dov’è ... Che classi frequenti? A che ora è la tua classe di matematica (o un’altra materia)? Che giorno della settimana hai la classe di matematica (o un’altra materia)? A che ora pranzi? Di solitoche cosa prendi per pranzo? A che ora finiscono le tue lezioni? Dove vai dopo le lezioni? Che cosa fai il weekend? Giochi a calcio? Studi? Lavori? Che cosa fai? Dove lavori? Quando? Dove? Con chi? Che cosa ti piace fare nel tuo tempo libero? SITUAZIONE 3: AT YOUR FAVORITE COFFEE SHOP Imagine that you are in a café talking with your best friend about your new boyfriend/girlfriend. You teacher will play the role of your best friend. What would you say, how would you answer his/her questions. Make sure you answer in complete sentences. - Greet each other - Order food and drinks - Girlfriend/boyfriend info: age, nationality, how is he doing/feeling, birthday, phone number - Activities during the week. What does he/she do? - Plans for the weekend. What are they planning to do during the weekend? - Likes and dislikes. What does he/she like? Domande possibili: Come stai? Che cosa prendi? Che cosa preferisci prendere? Vuoi un caffè? E il tuo ragazzo/la tua ragazza: Quanti anni ha? Di dov’è? Come sta? Dov’è adesso? Quanti anni ha? Qual è il suo compleanno? Qual è il suo numero di telefono? Lavora o studia? Dove? Che giorni? Che cosa fa il lunedì mattina? Che cosa fa il sabato sera? Quando uscite insieme? Che cosa fate? Dove andate? Con chi andate? 26 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 APPENDIX II HOLISTIC RUBRIC FOR ORAL ASSESSMENT IN ITALIAN Table A Performance exceeds expectations Performance meets expectations Performance Almost meets expectations Listening comprehension Student understands the examiner’s questions and responds easily and without probing Fluidity Pronunciation Vocabulary Grammar Speech continuous with few pauses or stumbling Enhances communication Rich use of vocabulary Correct use of basic language structures (1-5 errors) 4 points 4 points 4 points 4 points 4 points Student understands the examiner’s questions and knows how to respond but needs occasional probing Some hesitation but manages to continue and to complete her/his thoughts Does not interfere with Adequate and accurate use of vocabulary for this level Adequate use of basic language structures 3 points 3 points 3 points 3 points 3 points Student only understands the examiner’s questions after probing Speech choppy and/or slow with frequent pauses. Few or incomplete thoughts Occasionally interferes with communication Somewhat inadequate and/or inaccurate use of vocabulary. Emerging use of basic language structures 2 points 2 points 2 points 2 points 2 points communication (6-10 errors) (11-15 errors) 27 Queensborough Community College Performance does not meet expectations Year-end Report – Teaching Department Student fails to understand most questions even after probing Speech halting and uneven with long pauses or incomplete thoughts Frequently interferes with communication 0-1 points 0-1 points 0-1 points Year: 2013- 2014 Inadequate and/or inaccurate use of vocabulary Inadequate and/or inaccurate use of basic language structures (more than 16 errors) 0-1 points 2a. 0-1 points Departmental participation in self-study/program review during 2013-2014, if applicable Program(s) reviewed: [GIVE FULL TITLE, i.e., A.A.S. in Digital Art and Design] External Agency or Reviewers: [GIVE NAME OF AGENCY OR NAME OF REVIEWER(S)] Date of site visit: Major conclusions of self-study N/A Major conclusions of external reviewers N/A Resulting action plan N/A 2b. Program review follow-up (from 2012-13 to 2013-14) Action item from program review Timeline for completion Accomplishments during current year N/A N/A N/A Note: If your department was involved in a program review in the previous academic year, the table above must be filled in. 28 Queensborough Community College 3a. Year-end Report – Teaching Department Year: 2013- 2014 Course assessment follow-up (from 2012-13 to 2013-14) Course(s) assessed from previous year Action plan from previous year Evaluation of Results Follow-up N/A N/A N/A N/A 3b. Course assessment: current year Course(s) assessed (list individually) Relevant General Educational Outcomes Maurizio Santoro: LI112, Fall13 LI 111PNET See Attachment 1 4. Relevant Curricular Outcomes Evaluation of Assessment Results Action plan See Attachment 1 See Attachment 1 See Appendixes A-B of sent report Results of certification examinations, employer and alumni surveys, student surveys, advisory board recommendations (if applicable, please use the table below) Data Source Results Action plan Certification exams N/A N/A Employer/alumni surveys, including graduation and placement survey N/A N/A Student surveys (current students) N/A N/A Advisory Board recommendations N/A N/A 5. Other assessment activity (if applicable) 29 Queensborough Community College Year-end Report – Teaching Department Year: 2013- 2014 F. DEPARTMENT GOALS AND OBJECTIVES 1. Goals/objectives for 2013-2014 (Please indicate [Yes or No] if the objectives were part of the College’s Strategic Plan for 2013-2014.) Departmental goals/objectives 2013/2014 LA 213: Intermediate Arabic I 2. Strategic Plan Y/N N/A Evaluation of achievement Resulting action plan Met standards of Pathway courses Approved by department Curriculum Committee. Approved by full-time faculty vote. Approved by College Curriculum Committee. Approved by College Academic Senate in May 2014 LA 213 will be offered for 2014 academic year Goals/objectives for 2014-2015 (Explain how these goals/objectives align with the College’s goals and Strategic Plan for 2014-2015) Departmental goals/objectives 2014-2015 To develop a course that would include only lowproficiency level Spanish heritage speakers. Mission/Strategic Plan N/A Planned method of evaluation To develop course proposal 30