DEPARTMENT: BUSINESS A. DEPARTMENT SERVICES/ACTIVITIES REPORT IN 2014 – 2015

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Queensborough Community College

DEPARTMENT: BUSINESS

Year-end Report – Teaching Department

A. DEPARTMENT SERVICES/ACTIVITIES REPORT IN 2014 – 2015

1. Department-sponsored services (fall and spring semesters combined)

Year: 2014- 2015

Area of Service Number Served

Eva Bobrow Learning Center – 7 Computer workstations – Room A 405 300

Open Computer Lab Time – A308, A414, H340, H341, H344, H406, H443, H453 800

Area of service (for example): a department-run learning laboratory (not laboratories for which students register as part of their courses), the reference desk or reserve area of the

Library, department tutoring program, etc. (Note: Do not report courses or laboratories for which students register.)

2. Department-sponsored faculty/staff development activities

Type of Activity and Topic

Grants:

CETL Grant, To Flip or not to Flip: Testing the Effectiveness of Flipped Classes vs. Traditional Classes ,

Professors W. Ford, C. Manzo, N. Sarkar

Date

2014 – 2015

Number

Attending

Capital One CUNY Community College Entrepreneurship Challenge Grant, $20,000,

Professor C. Mooney

FedChallenge Grant from Flushing Bank , $2,500, Professor S. Murolo

2014 – 2015

Fall 2014

Presentations:

Academic Competitions Program , Welcome Back by President Call, Professors K. Ford, L. Francis,

T. Rosen,

August 2014

Constitution Day – Presentation of Several Cases , Professors T. Rosen, L. Francis, L. Meltzer September 17,

2014

1965 Voting Act , Law Day Presentation at QCC, Professors T. Rosen, S. Hammel, L. Meltzer, C. Mooney May 7, 2015

75

25

20

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Queensborough Community College Year-end Report – Teaching Department

Clubs and Honor Societies:

Alpha Beta Gamma – Business National Honor Society:

44 th

Annual Installation Reception

Mock Trial, Fed Challenge, Business Plan Competition, Accounting Competition

Recognition Dinner

Business Academy:

Fall Freshman First

Building Teamwork and Presentation Skills

Business Bowl Competition

How to Transfer

Where to Transfer

Business Society:

Careers Opportunities in Financial Services

Financial Education Workshop

Honorable Jenny Rivera, New York State Court of Appeals

Panel re Garfinkle Essay Contest

Business Careers for all Business Majors (with Business Academy and ASAP)

Professors S. Bannon, S. Hammel, K. Ford, C. Goldfond, L. Meltzer

Stock Market Club:

Trip to NYC Financial District

Year: 2014- 2015

May 4, 2015

May 5, 2015

August 22, 2014

October 22, 2014

October –

December 2014

March 18, 2015

March 25, 2015

October 1, 2014

October 29, 2014

February 25, 2015

February 25, 2015

April 22, 2015

65

47

200

28

61

27

32

50

50

200

75

75

March 30, 2015

May 3, 2015

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Queensborough Community College Year-end Report – Teaching Department Year: 2014- 2015

Competitions:

IMA Accounting Case Competition, Internal Controls and Risk Management , Professors S.

Bannon and K. Ford

Mock Trial Team Competition, competed in AMTA Regional Tournament, Bristol, Rhode Island,

Professors T. Rosen, L. Francis, K. Ford

Fall 2014

September 2014 –

February 2015

December 3, 2014 Entrepreneurship Business Bowl Competition, Professors S. Bannon, K. Ford, W. Ford,

S. Hammel, M. Katz, L. Meltzer, T. Rosen

FedChallenge, Professors E. Hanssen, S. Murolo

Smart Pitch Challenge, CUNY Institute for Virtual Enterprise, Baruch College, Professor C.

Mooney, Leader, Professors L. Meltzer, Mentors and Judges

NYS Office of Court Administration’s Historical Society David A. Garfinkel Essay writing contest, encourage and mentor students that participate in this contest, Professors S. Hammel, L.

Meltzer, C. Mooney, T. Rosen

Fall 2014

January 2015

Spring 2015

4

14

80

Capital One Finals, Professor Mooney

Other:

Freshman Orientation, Business Academy –Ms. Natalie Rooperchand – and Professors K. Grant,

May 7, 2015

August 2014

Fall 2014

Siegal, Professor L. Meltzer

Tax Preparer Workshop, Professor J. Rosa December 2014 8

Business Department Advisory Board Breakfast Meeting, Technology in the Curricula , Professor April 24, 2014 21

Justice Cullen Memorial Scholarship, Fundraising and Event Coordination, Professor C. Mooney May 2014

Note: Faculty and staff development activities (grants, presentations, exhibitions, performances, publications, instructional improvement activities, laboratory development, curriculum development, etc.)

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B. COURSE CHANGES IN 2014-15

New, revised, or deleted

Revised

New

Course

Number

Course Title

CIS-101 Introduction to

Computer Applications

CIS-102 Computer Programming

Fundamentals for

Business

Semester

Approved

Comments

Spring 2015 New course number. Formerly BU-500

Introduction to Computer Applications.

Spring 2015 Part of program revision. Replaces BU-502 COBOL

Programming.

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Queensborough Community College

Revised CIS-152

Year-end Report – Teaching Department

Computer Programming for Business I

Spring 2015

Year: 2014- 2015

New course number and name. Formerly, BU-520

Introduction to Computer Programming for

Business.

Revised CIS-153 Microcomputer

Operating Systems &

Utility Software

Spring 2015 New course number. Formerly BU-532

Microcomputer Operating Systems and Utility

Software.

Revised

Revised

New

CIS-201 Local Area Network

Management

CIS-208 Database Management

Systems

CIS-251 Analysis and Design of

Systems Projects

Spring 2015 New course number. Formerly BU-534 Local Area

Network Management.

Spring 2015 New course number. Formerly BU-508 Data Base

Management Systems.

Spring 2015 Part of program revision. Replaces BU-504

Systems Analysis and Design with Business

Applications and BU-509 Projects in Data

Revised

Revised

Revised

CIS-202 Computer Programming for Business II

CIS-203 Object Oriented

Programming for

Business

CIS-204 Web Design

Processing.

Spring 2015 New course number and name. Formerly, BU-522

Business Programming with Visual Languages

Spring 2015 New course number and name. Formerly, BU-521

Business Programming with Objects.

Revised

Revised

Revised

Revised

Deleted

Deleted

Deleted

CIS-205

CIS-252 Application Development

CIS-254 Data Security for

BU-502

Introduction to

Information Systems

Management

CIS-206 Spreadsheet Business

Applications for Mobile Devices.

Business

COBOL Programming

BU-504 Systems Analysis and

Design with Business

Applications

BU-509 Projects in Data

Processing

Spring 2015 New course number and name. Formerly, BU-524

Web Page: Design and Applications.

Spring 2015 New course number and name. Formerly, BU-512

Introduction to Information Systems and

Technologies.

Spring 2015 New course number and name. Formerly, BU-530

Spreadsheet Applications.

Spring 2015 New course number. Formerly, BU-529

Application Development for Mobile Devices.

Spring 2015 New course number. Formerly, BU-537 Data

Security for Business.

Spring 2015 Replaced with CIS-102.

Spring 2015 Replaced with CIS-251.

Spring 2015 Replaced with CIS-251.

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Queensborough Community College Year-end Report – Teaching Department

C. PROGRAM CHANGES IN 2014-15

Program

Computer Information Systems (CIS)

– A.A.S. Degree Program

Program Change Effective Date

(semester and year)

Approved Spring 2015, effective Fall 2015.

A.S. in Accounting for Forensic

Accounting (QCC) Leading to the B.S. in Fraud Examination and Financial

Forensics

QCC/John Jay Dual/Joint Degree

Program

Streamlined and updated the program.

Eliminated the two separate tracks.

Revised program as requested by John Jay to align the program with their revisions and recommended changes.

Approved Spring 2015, effective Fall 2015.

Comments

Year: 2014- 2015

Revised program by changing course numbers, some course names and descriptions. Combined some existing courses. Created two new courses.

John Jay changed the name of the program from B.S. in Economics:

Forensic Financial Analysis to B.S. in

Fraud Examination and Financial

Forensics. In addition, they requested we revise the program to include additional accounting courses.

*Key: (a)=initiated, (b)=closed, (c)=renamed, (d)=modified

D. DEPARTMENT CHANGES IN 2014-2015

Type

(Personnel, Facilities,

Equip, Other)

Personnel

Description of

Change

Reason for

Change

Personnel

Personnel

Personnel

Personnel

Concluded search for one

Management faculty

Replacement of retired faculty.

Failed search for second

Management faculty.

Failed search for two CIS faculty.

Replacement of retired faculty.

Offered one person a position; he declined.

New line Concluded search for Accounting faculty.

Concluded search New Line

Date/Semester Evaluation of Change

Spring and Summer

2014

Hired Dr. Cheryl Tokke as an

Assistant Professor effective

August 2014.

Spring and Summer

2014

Relinquished line. Not going to fill this position.

Spring and Summer

2014

Spring and Summer

2015

Postponed search until 2015-

2016 academic year pending analysis of needs of CIS area.

Hired Mr. Cheng (Lawrence)

Luo as an Instructor effective

August 2015.

Spring and Summer Hired Ms. Carol Goldfond as a

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Queensborough Community College

Personnel

Facilities

Type of change

Personnel or organizational change

Facilities/space

Equipment

Other

Year-end Report – Teaching Department for OAT faculty. 2015

Two full-time CLTs left department.

Construction of

Computer Lab –

A416

One CLT resigned.

One CLT retired.

Some of the space used to make an office for

Administration.

December 28, 2014

June 30, 2015.

Summer 2014

Year: 2014- 2015

Lecturer effective August 2015.

Analyze needs and replacement of CLTs.

Construction completed and computer lab set up August

2014.

Computer lab renumbered to

A414.

Filing and storage area complete.

Facilities

Facilities

Facilities

Equipment

Modified an office area to a File and

Storage room.

Modified the Eva

Bobrow Learning

Center.

Modified the former File and

Storage area to a conference area.

New computers installed in two computers labs:

H443 and H453.

To move files and storage to a nonwindow area

Removed some computers to make a waiting area for the

Business

Academy.

To create a conference area for faculty in a room with windows

Upgrade of old computers using

Tech Fee funds.

*Please note that, if change has been too recent to evaluate, you may indicate NA.

Summer 2014

Summer 2014

Spring 2015

Summer 2014

Retained computer access for students while providing more space for students awaiting advisement in the Business

Academy.

Conference area complete; need furniture.

Equipment installed and operational.

Description

MEN

U

New hires, retirees, resignations, promotions, department name changes, etc.

Renovations or development of office space or new facilities (i.e., computer laboratories)

Acquisition of new or disposition of old equipment

Other changes affecting the department not included above and including interactions with other departments

E. DEPARTMENT ASSESSMENT IN 2013-14

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Queensborough Community College

1 .

Year-end Report – Teaching Department

Departmental procedures for conducting assessment

Year: 2014- 2015

The fundamental elements of standard 14 (assessment of student learning) of the Middle States Commission on Higher Education include: clearly articulated statements of expected student learning outcomes…at all levels (institution, degree/program, course) and for all programs that aim to foster student learning and development; a documented, organized, and sustained assessment process to evaluate and improve student learning; evidence that student learning assessment information is shared and discussed with appropriate constituents and is used to improve teaching and learning.

Describe below the department’s ongoing procedures for assessing student learning and using assessment results to improve teaching and learning. In your description, please explain how the department fulfills each of the Middle States fundamental elements above.

The Business Department is accredited by the Accrediting Council for Business Schools and Programs (ACBSP). Initial accreditation was awarded in 1997 and was reaffirmed in 2007. A biennial Quality Assurance Report is submitted to the

ACBSP. The reports submitted in 2009, 2011, and 2013 were approved by the organization. The next ten year Reaffirmation of Accreditation in 2017 will be based on the Self-Study of the academic year 2015 – 2016. Because of the Self-Study year, we were not required to prepare a biennial report for 2015.

A significant component of the process, and these reports, is the assessment of our courses and curricula. These assessments were completed and uploaded to the QCC web site. Our courses are assessed on a three-year cycle and the results of the assessments are shared with faculty to determine a course of action, if necessary, for the modification of course content. Our program of assessment allows us to discuss objectives and outcomes at area and department meetings in order to “close the loop” in order to maintain a program of “continuous improvement.”

2a . Departmental participation in self-study/program review during 2014-2015, if applicable Not applicable

2b. Program review follow-up (from 2013-14 to 2014-15)

Action item from program review Timeline for completion Accomplishments during current year

Continue assessment program protocol 3 year cycle Assessment will continue

Note: If your department was involved in a program review in the previous academic year, the table above must be filled in.

3a. Course assessment follow-up (from 2013-14 to 2014-15)

Course(s) assessed from previous year

NA

Action plan from previous year Evaluation of Results Follow-up

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Queensborough Community College

3b. Course assessment: current year

Course(s) assessed

(list individually)

Fall 2014:

BU 401 – Elements of Marketing

Relevant General

Educational Outcomes

Year-end Report – Teaching Department

Relevant Curricular

Outcomes

Differentiate and make informed decision about issues based on multiple value systems

BT, BM - Identify and comprehend fundamental marketing principles.

8 Subject areas:

1) Marketing Orientation

2) Strategic Planning

3) Segmentation

4) Marketing Mix: Product

5) Marketing Mix: Price

6) Marketing Mix: Place

7) Marketing Mix Promotion

8) Ethics

Year: 2014- 2015

Evaluation of Assessment

Results

Action plan

With an overall score of 57% on the assessment instrument, we conclude that students are not meeting our learning outcomes.

Faculty needs to recast writing assignments to focus more clearly on the 8 subject areas of this introductory marketing course.

Class discussions must also be focused more directly in these subject areas.

Particular attention must be given to

Strategic Planning and

Place (distribution).

BU 509- Projects in

Information System

Gen Ed objective #5

Gen Ed objectives #1 and

#5

Objective 1: Apply previously learned business/computer concepts and techniques in a realistic simulation of an actual business environment .

Objective 2: Utilize analytical reasoning skills, quantitative skills and apply logic to solve problems. Students will plan and generate a complete application program.

Data collected over two consecutive semesters through various assessment measures were used to assess student achievement of the objectives.

The following scale was used:

Clearly Achieved Objectives:

“A”, “A-“, “B+”, “B”, or “B-“

The assignments and on-line media used for lessons will continue to be expanded and enriched.

In the upcoming (Spring

2015) revised curriculum this course

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Queensborough Community College

Gen Ed objective #2

Year-end Report – Teaching Department

Objective 3: Comprehend and apply current computer applications software.

Satisfactorily Achieved

Objectives:

“C+”, “C”, or “C-“

Did Not Achieve Objectives:

“D+”, “D”, “D-“, “F”

The results of the assessment show that based on individual written exams

91% of the students achieve satisfactory results for

Objectives 1 & 3.

(92% prior)

The reduced rate of students who did not achieve satisfactory results for

Objective 2 (17% to 5%) was successfully addressed through granulizing assignments throughout the semester. That is, written assignments were due every two weeks, coupled with a quiz covering each lesson.

The lessons were steps in the process of building a completed application. This approach mimicked an actual development life cycle.

Because the course is now

FNET weekly 1 hour Chat

Rooms were used to provide

Q&A time.

Year: 2014- 2015 will be combined with

BU504 Systems Analysis and Design.

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Queensborough Community College

Spring 2015:

Year-end Report – Teaching Department Year: 2014- 2015

BU 512 –

Introduction to

Information

Technology and

Management

Gen Ed Obj. 4 & 5

Gen Ed Obj. 3, 4 & 5

Gen Ed Obj. 1

BU 520- Introduction to Computer

Programming for

Business

1. Communicate effectively through reading, writing, listening and speaking

Introduce students to the principles of information management and to examine a variety of tools and technologies that are utilized to acquire, analyze and use information.

Objective 2: Identify business problems and opportunities that can benefit from the application of information technology.

Objective 3: Communicate effectively through reading and writing.

Students will learn to design and write programs for business applications Using

Visual Basic, a prevalent

In spring 2012 a single assessment tool was developed and agreed upon by the full-time faculty for all course sections.

The Soring 2015 assessment consisted of 7 course sections (roughly one-half of the sections) and 170 students

The fall 2012 pilot was 5 sections and 120 students.

The results show a slight increase from 89% to 90% of the students understand and can demonstrate the fundamentals of the operating system and graphic presentation software.

The assignment also demonstrated their understanding of identifying business problems and opportunities, and identifying social ethical issues.

Two major categories are evaluated:

A. Analysis and problem decomposition

In the Spring of 2016 the assessment tool will be adapted to the

Department’s new standard of Office

2013.

As this is the first application of the rubric and the sample is

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Queensborough Community College

3. Reason quantitatively and mathematically as required in their fields of interest and in everyday life

5. Integrate knowledge and skills in their program of study

Year-end Report – Teaching Department computer language.

Emphasis will be given to those programming topics necessary for the student’s fundamental understanding of programming logic.

1. Variables

2. Quantitative logic/comprehension

3. Arithmetic solution

4. Programming logic structure

B. Program Implementation

1. Interface Design

2. Variable declaration, naming and use

3. Data types

4. Assignments

5. Sequence

6 Selection/Decision

7. Results

8. Overall Design, Logic and

Implementation

Overall 82% of the sample of students scored VERY GOOD

(51%) OR GOOD (31%) across all category/subcategory areas.

On average 9% scored

POOR, and the remainder failed.

The two categories with significant failure were:

A.4. Programming logic structure and.

B.6. Selection/Decision

Year: 2014- 2015 relatively small, it is recommended that the rubric be applied over each of the upcoming semesters and class sections. Formal

ASSESSMENT should be repeated in the Spring

2017.

The assessment tools and instructional approach for categories

A.4. and B.6. should be reviewed and revised accordingly.

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Queensborough Community College Year-end Report – Teaching Department

4. Results of certification examinations, employer and alumni surveys, student surveys, advisory board recommendations NA

Year: 2014- 2015

5. Other assessment activity NA

F. DEPARTMENT GOALS AND OBJECTIVES

1. Goals/objectives for 2014-2015

(Please indicate [Yes or No] if the objectives were part of the College’s Strategic Plan for 2014-2015.)

Departmental goals/objectives

2014/2015

Complete searches for new two management and two computer information full-time faculty members

Strategic

Plan Y/N

Y

Evaluation of achievement

Completed search for one management full-time faculty.

Failed search for second management full-time faculty.

Failed search for two computer information full-time faculty.

Begin two faculty searches:

1. Accounting

2.Office Administration and Technology

(Medical Office Technology)

Y Completed search for one Accounting instructor and one Office Administration and

Technology (Medical Office Technology)

Lecturer.

Resulting action plan

Search successfully completed for one management full-time faculty. Relinquished second management faculty line.

Postponed search for two computer information full-time faculty.

Searches successfully completed.

Integrate course materials into CIS course to accommodate changes required to develop

BTECH high school/college program in coordination with NYC Dept. of Education

Y Participated in the BTECH Steering Committee and Curriculum Planning Committee along with Principal of BTECH and NYC Department of Education.

Completed the Scope and Sequence plan for the CIS curriculum.

Completed the Skills Mapping plan.

Continue participation in

BTECH Steering Committee and Curriculum Planning

Committee.

Update Scope and Sequence plan to reflect the revised CIS program.

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Queensborough Community College

Utilize course assessment materials to modify course content where necessary

Year-end Report – Teaching Department

Y Assessment program conducted that is consistent with our goal of having all courses assessed in a three year cycle.

Year: 2014- 2015

Continue assessment and utilize outcomes to modify course and curricular content.

Complete biennial Quality Assurance Report for the Accrediting Council for Business Schools and Programs.

Y Because the reaffirmation self-study year is

2015 – 2016, we were not required to do a biennial Quality Assurance Report for 2015.

Plan and prepare for the Self-

Study year and report.

Continue participation in Garfinkle Essay

Contest

N Students from Business Department participated in the Garfinkle Essay Contest.

Continue participation next year.

Continue participation in American Mock Trial

Competition

Continue participation in Fed Challenge

Accounting Competition

Business Plan Competition

N

N

N

N

QCC team participated in competition in

February 2015. Trained and participated in scrimmages with local colleges in Fall2014 and up to competition 2015.

Continue participation next year.

QCC team participated in competition in

October 2014. Trained in Fall 2015.

QCC team participated in competition in Fall

2014. Trained in Fall 2014.

Continue participation next year.

Continue participation next year.

QCC team participated in regional competition in Spring 2015 and was selected to compete in

State competition in Albany in Spring 2015.

Continue participation next year.

2. Goals/objectives for 2015-2016

(Explain how these goals/objectives align with the College’s goals and Strategic Plan for 2015-2016)

Departmental goals/objectives 2015-2016

Form Search committee for one new full-time accounting faculty.

Mission/

Strategic

Plan

Y

Planned method of evaluation

Successful hiring of candidate.

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Queensborough Community College

Analyze need and skills for two computer information systems fulltime faculty. Form Search committee.

Year-end Report – Teaching Department

Y Successful hiring of candidates.

Analyze need and skills for full-time CLTs. Form Search committee. Y Successful hiring of candidates.

Continue to plan for BTECH students attending QCC.

Continue review and revision of Scope and Sequence as needed.

Plan for scheduling of computer labs, classrooms, and faculty.

Prepare for ACBSP Reaffirmation Self-Study for academic year 2015 – 2016.

Continue with course assessment according to department 3 year cycle.

Review of course number, course titles, course descriptions and course syllabi.

Continue participation in American Mock Trial Competition

Continue participation in Fed Challenge

Accounting Competition

Business Plan Competition

Continue participation in Garfinkle Essay Contest

Y

Y

Y

N

N

N

N

N

N

Year: 2014- 2015

Continue to meet with BTECH Steering Committee and

BTECH Curriculum Planning Committee. Modify Scope and Sequence as needed. Prepare for students attending QCC in Fall 2016.

Review of ACBSP standards, compliance with standards, and preparation of Self-Study report. Report to be submitted in Fall 2016.

Complete assessment of courses in 2015 – 2016 academic year.

Revise as deemed appropriate and submit to Committee on Curriculum and Academic Senate.

Team will be formed in fall 2015 to participate in legal case discussion and prepare for scrimmages and competition.

Team will be formed to compete with local and regional teams.

Team will submit analysis of accounting review for competition

Team will develop plans for a business to be presented at the competition

Students will submit essays based on selected topic(s)

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