PERSONAL & CONFIDENTIAL JEFFREY F. RAYPORT 247 Commonwealth Avenue Boston, Massachusetts 02116 Curriculum Vitae CV with background in consulting, private equity, academe, and board work Business Activities
Private Equity Investment (Castanea Partners)
2009 – Present Operating Partner, Castanea Partners (a private equity firm focused in marketing
services, consumer brands, and information businesses, established by leadership of
Harcourt General and its unit, The Neiman Marcus Group, on sale of companies)
Strategy Consulting (Marketspace LLC and Monitor Deloitte)
2009 – Present Chairman (nonexecutive), Marketspace LLC (an affiliate of Monitor Group)
1999 – 2009
Founder, Chairman, and CEO, Marketspace LLC (an affiliate of Monitor Deloitte); CoFounder of Monitor Executive Development and two related Business Units
1999 – 2009
Senior Partner, Monitor Deloitte
Business Journalism (Fortune Magazine) and Business History (Winthrop Group)
1987 – 1991
Partner, The Winthrop Group (business history consulting firm), Cambridge, MA
1981 – 1986
Reporter, Fortune Magazine, Time Inc., New York, NY (part-time with grad school)
Corporate and Charitable Boards
Current Public and Private Corporate Directorships
2009 – Present Monster Worldwide (NYSE:MWW); Member of Audit Committee and Governance and
Nominating Committee
2002 – Present Conversant (NASDAQ:CNVR); Member of Audit Committee; Compensation Committee;
and Chairman of Governance and Nominating Committee); Lead Director (2008 – 2011)
2002 – Present International Data Group (closely held); Member of Executive Committee (two-person
Board committee; with Founder and Chairman Patrick J. McGovern)
1996 – Present Andrews McMeel Universal (closely held); includes business units Universal Press
Syndicate and Andrews McMeel Publishing
Past Public and Private Corporate Directorships
1999 – 2012
GSI Commerce (NASDAQ:GSIC); Member of Audit Committee; Compensation
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Committee; and Chairman of Governance and Nominating Committee
2007 – 2010
iCrossing (closely held; VC- and PE-backed; acquired by Hearst Corporation in 2010)
2001 – 2005
CBS MarketWatch (NASDAQ:MKTW); Chairman of Audit Committee and Member of
Compensation Committee (acquired by Dow-Jones in 2005)
1999 – 2002
Be Free (NASDAQ:BFRE); Member of Audit Committee and Compensation Committee
(acquired by ValueClick in 2002)
1998 – 2002
Agency.com (NASDAQ:ACOM); Member of Audit Committee and Compensation
Committee; and Chairman of Special Committee (represented holders of common
shares on sale of company; acquired by Omnicom Group [NYSE:OMC] in 2002)
Advisory Boards
2002 – Present Brodeur Partners; Member of Advisory Board
2008 – 2012
Fleishman-Hillard; Member of International Advisory Board
Charitable Boards
2007 – Present Peabody Essex Museum, Salem, MA; Trustee (2007 – Present); Overseer (2002-2007)
2002 – Present From The Top, Boston, MA; Chairman of the Board (from 2010); Director (2002 – 2010).
2005 – 2010
Nantucket Preservation Trust, Nantucket, MA; Director.
2005 – 2009
American Repertory Theater, Harvard University, Cambridge, MA; Member, Advisory
Board.
1992 – 2001
Harvard-Cambridge Scholarships Committee, Harvard University, Cambridge, MA;
Chairman of Selection Committee for Scholarships
Academic Appointments
1996 – 1999
Associate Professor of Business Administration, Harvard Business School (Service
Management Unit) (On Leave from 1999-2002)
1994 – 1996
Assistant Professor of Business Administration, Harvard Business School (Service
Management)
1991 – 1994
Assistant Professor of Business Administration, Harvard Business School (Marketing)
Teaching
Executive Education (Harvard Business School and Corporate Universities)
2003 - 2005
Amgen: “Executive Leadership Development Program, “Thousand Oaks, CA (faculty cofounder)
1998 - 2008
Bertelsmann AG: “Mastering New Challenges,” a leadership development program of
Bertelsmann University, co-sponsored by IMD (Lausanne) and Harvard Business School
(faculty co-founder)
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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1995 - Present
Omnicom Group: “Senior Management Program,” a leadership development program of
Omnicom University (faculty co-founder)
1995 – 1999
Harvard Business School: “Faculty Teaching Seminar” (internal case teaching skills
development program for new faculty at School)
1992 – 1999
Harvard Business School (Executive Education):
“Achieving Breakthrough Service”
“Advanced Management Program” (module)
“Program for Management Development” (module)
“Delivering Information Services”
“Retailing” (module)
“Strategic Marketing Management”
“Entrepreneurial Management” (module)
“Presidents Seminar” for Young Presidents Organization (YPO)
MBA Teaching (Harvard Business School)
1994 – 1999
“Managing Marketspace Businesses” (Second-Year Curriculum), MBA Program
1994 – 1998
“Service Management” (Second-Year Curriculum), MBA Program
1991 – 1994
“First Year Marketing,” MBA Program (First-Year Curriculum), MBA Program
Keynote Speeches
2005 – Present Exclusive representation by Washington Speakers Bureau, Washington, DC
Education
1992
Ph.D., History of American Civilization, Harvard University. Dissertation: marketing and
innovation in consumer information services within RBOCs after Bell System break-up
1988
A.M., English and American Literature and Language, Harvard University
1984
M.Phil., International Relations, University of Cambridge (United Kingdom)
1982
A.B. magna cum laude, History and Literature, Harvard College, Harvard University
Publications
Books
Rayport, J.F. and Jaworski, B.J. Best Face Forward: Why Companies Must Improve Their Service
Interfaces With Customers. Boston: Harvard Business School Press, 2005.
Rayport, J.F. and Jaworski, B.J. Introduction to e-Commerce (2nd Edition). Burr-Ridge, Illinois:
McGraw-Hill/Irwin/MarketspaceU, 2004.
Rayport, J.F. and Jaworski, B.J. Cases in e-Commerce. Burr-Ridge, Illinois: McGrawHill/Irwin/MarketspaceU, 2001.
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J.F. and Jaworski, B.J. Introduction to e-Commerce. New York: McGraw-Hill, 2002.
Rayport, J. F. and Jaworski, B.J. e-Commerce. New York: McGraw-Hill/Irwin, 2001.
Recent Articles, Columns, and Blog Posts
Rayport, J.F., “Can We Finally Eradicate Bad Products?,” HBR.org, March 3, 2011.
Rayport, J.F. “Technology Will Make Collaboration Your Next Competitive Advantage,” MIT
Technology Review, March 1, 2011. (Lead Article: Guest Editor for March 2011, Technology Review’s
month of articles on theme of Technology-Enabled Collaboration.)
Rayport, J.F. “Google’s Search Gold Mine Could Tap Out,” BusinessWeek Online, February 13,
2011.
Rayport, J.F. “What is Facebook, Really?,” HBR.org, February 2, 2011.
Rayport, J.F. “The Miracle of Memphis,” TechnologyReview.com, December 20, 2010.
Rayport, J.F. “Facebook’s New Golden Rule,” HBR.org, December 16, 2010.
Rayport, J.F. “Seven Social Transformations Unleashed by Mobile Devices,” MIT Technology
Review, November 30, 2010. (Lead Article for November 2010: Technology Review’s month of
articles focused on business impacts of mobile computing and mobile social networking.)
Rayport, J.F. “Does Your Company Need a Digital Readiness Checklist?,” HBR.org, February 9.
2010.
Rayport, J.F. “The iPad Showdown: Apple Versus Comcast,” HBR.org, January 28, 2010.
Rayport, J.F., “Cable TV vs. Cable Broadband,” BusinessWeek Online, June 3, 2009.
Rayport, J.F., “How Social Networks Are Changing Everything,” BusinessWeek (print edition), May 7,
2009.
Rayport, J.F. “Make Online Ads Accountable,” BusinessWeek Online, February 17, 2009.
Rayport, J.F., and Andrew J. Heyward. “Media Companies Need to Become Marketing Companies,”
HBR.org, February 9, 2009.
Rayport, J.F. “Social Networks Are the New Web Portals,” in BusinessWeek Online, January 21,
2009.
Rayport, J.F. “Why Online Ads Are Weathering the Recession,” BusinessWeek Online, December
24, 2008.
Rayport, J.F. “Cloud Computing is No Pipe Dream,” BusinessWeek Online, December 9, 2008.
Rayport, J.F. “Can Anything Derail Google’s Growth Engine?,” BusinessWeek Online, October 27,
2008.
Rayport, J.F. “Why Ballmer Bailed on Yahoo,” BusinessWeek Online, May 10, 2008.
Rayport, J.F. “What Can Microsoft Offer Yahoo!?,” BusinessWeek Online, February 14, 2008.
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J.F. “Why the Wall Street Journal Online Will (Eventually) Go Free,” HBR.org, February 11,
2008.
Rayport, J.F. “It’s Down to Two: Microsoft and Google,” BusinessWeek Online, February 4, 2008.
Articles
Rayport, J.F., “Understanding Demand-Side Innovation,” Nikkei BizTech (Summer 2005): 180-185.
Rayport, J.F. “Face Forward,” Microsoft Executive Circle (Spring 2005): 35
Rayport, J.F., “The Golden Touch,” CMO Magazine, March 2005:
Rayport, J.F. “Who Knows the Customer Best?” Optimize (March 2005): 42-49.
Rayport, J.F. “Demand Side Innovation,” Breakthrough Ideas for 2005, Harvard Business Review
(February 2005): 7-8.
Rayport, J.F., and Bernard J. Jaworski, “Best Face Forward,” Harvard Business Review (December
2004): 47-58.
Rayport, J.F. “Idea Fest,” Fast Company (January, 2003).
Rayport, J.F. “Ideas: What Happens to Business Strategy When the Bubble Bursts and Real Growth
Begins? Jeffrey Rayport Weighs In [Q&A with Jeffrey F. Rayport].” e-Volve, 2, no. 3 (Fall 2001): 810.
Rayport, J.F. “Reverse-Engineering Desire,” The Industry Standard (March 12, 2001).
Rayport, J.F. “New Headspace [an interview with J.F. Rayport].” American Way (March 1, 2000):
72.
Rayport, J.F. “New Headspace [an interview with J.F. Rayport].” Net Company (Winter 2000): 8.
Rayport, J. F. “An Unevenly Distributed Future.” CIO Magazine (February15, 2000): 64-66.
Rayport, J. F. “Bookmarks.” Fortune (December 20, 1999): 328.
Rayport, J. F. “The Truth About Internet Business Models.” Strategy & Business (Third Quarter,
1999): 5-7.
Nykanen, E. “Internet Mullistaa Asiakassuhteiden Hallinnan [an interview with J. F. Rayport]”
Kauppalehti (Tiistaina 8.Kesakuuta 1999): 6.
Rayport, J. F. A column in “The Powers That May Be” by Art Jahnke. CIO Web Business 17
(April 1, 1999): 28-29.
Rayport, J. F., and Bower, W. “Information on a SilverPlatter.” Journal of Interactive Marketing
13, no. 2 (Spring 1999): 29-48.
Rayport, J. F., and Gerace, T. “Encyclopedia Britannica (A).” Journal of Interactive Marketing 13,
no. 2 (Spring 1999): 16-28.
Lloyd, T. “Academic [an interview with J.F. Rayport].” Transformation (Spring 1999, Issue 17):
28-33.
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F. Commentary on Case Study, “Web Site Blues,” by R. F. Maruca. Harvard
Business Review (March-April 1999): 24-26.
Rayport, J. F. “Information Resources: Don’t Attract, Addict.” Financial Times (February 8, 1999):
6-7.
Rayport, J. F. “The Infomediaries.” Information Strategy 3, no. 8 (October 1998): 24-28.
Rayport, J. F. “The Virus of Marketing.” Fast Company (December-January 1997): 68-69.
Hagel III, J., and Rayport, J. F. “The New Infomediaries.” The McKinsey Quarterly, no. 4 (1997):
54-70.
Hagel III, J., and Rayport, J. F. “The Coming Battle for Customer Information.” The McKinsey
Quarterly, no. 3 (1997): 64-76.
Leonard, D., and Rayport, J. F. “Spark Innovation Through Empathic Design.” Harvard Business
Review (November-December 1997): 102-113.
Louie, D. L., and Rayport, J. F. “Amazon.com: Portrait of a Cybercorporation.” Electronic
Commerce Advisor (September/October 1997): 5-12.
Hagel III, J., and Rayport, J. F. “The Coming Battle for Customer Information.” Harvard Business
Review (January-February 1997): 5-11.
Rayport, J. F., and Billington, J. “Lessons from the Late Great Economic Transformation: An
Interview with Jeffrey F. Rayport.” Harvard Management Update (June 1996).
Rayport, J. F., and Sviokla, J. J. “Exploiting the Virtual Value Chain.” The McKinsey Quarterly
(1996 Number 1): 20-36.
Rayport, J. F., and Sviokla, J. J. “Exploiting the Virtual Value Chain.” Harvard Business Review
(November-December 1995): 75-85.
Rayport, J. F., and Sviokla, J. J. “Managing in the Marketspace.” Harvard Business Review
(November-December 1994): 141-150.
Lodge, G. C., and Rayport, J. F. “Knee-deep and Rising: America's Recycling Crisis.” Harvard
Business Review (September-October 1991): 128-39.
Lodge, G. C., and Rayport, J. F. “An Environmental Saga at McDonald's.” Harvard Business
School Bulletin (April 1991): 21.
Book Chapters
Rayport, J.F. “The Case for the Chief Experience Officer.” In Maruca, R.F. (editor), What Leaders
Say, What Employees Hear: Connecting With Your Front Line (So They’ll Connect With Customers).
Westport, CT: Praeger Publishing, 2006 (forthcoming).
Rayport, J.F. “The Stuffed Bird.” In Wademan, D. (editor), Remember Who You Are: Life Stories that
Inspire the Heart and Mind. Boston: Harvard Business School Press, 2004.
Rayport, J.F., “Marketspaces,” in Kanter, R.M., Brown, T., and Heller, R. (editors), Best Practice:
Ideas And Insights From The World's Foremost Business Thinkers. Cambridge, MA: Perseus
Publishing, 2003.
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J.F. “Viewpoint: Jeffrey F. Rayport.” In Goleman, D. (editor), Business: The Ultimate
Resource. Cambridge, MA: Perseus Publishing, 2002.
Rayport, J.F. “Marketspaces.” In Goleman, D. (editor), Business: The Ultimate Resource.
Cambridge, MA: Perseus Publishing, 2002.
Rayport, J. F. “Hyperbolically Improbable Futures.” In Metcalfe, R.M. (author and editor),
Internet Collapses and Other Infoworld Punditry. Foster City, California: IDG Books Worldwide,
2000.
Rayport, J. F. “Introduction.” In Carter, D.E., Branding: The Power of Market Identity,. New York:
Hearst Books, 1999.
Hagel III, J., and Rayport, J. F. “The Coming Battle for Customer Information.” In Creating Value
in the Network Economy, ed. D. Tapscott. Boston: Harvard Business School Press, 1999.
Rayport, J. F., and Sviokla, J. J. “Exploiting the Virtual Value Chain.” In Tapscott, D. (editor)
Creating Value in the Network Economy. Boston: Harvard Business School Press, 1999.
Leonard, D., and Rayport, J. F. “Spark Innovation Through Empathic Design.” In Harvard
Business Review on Breakthrough Thinking. Boston: Harvard Business School Press, 1999.
Rayport, J. F., and Sviokla, J. J. “Exploiting the Virtual Value Chain.” In Harvard Business
Review on Strategies for Growth. Boston: Harvard Business School Press, 1998.
Rayport, J. F., and Gerace, T. “Encyclopaedia Britannica.” In de Wit, B., and Meyer, R. (editors),
Strategy: Process, Content, Context. London: International Thomson Business Press, 1998.
Rayport, J. F., and Sviokla, J. J. “Managing in the Marketspace.” In New Marketing Technologies
Collection. Boston: Harvard Business School Press, 1998.
Rayport, J. F., and Sviokla, J. J. “Managing in the Marketspace.” In Strategies for the Information
Economy. Boston: Harvard Business School Press, 1998.
Rayport, J. F., and Sviokla, J. J. “Marketspace: The New Locus of Value Creation.” In Droege, P.
(editor), Intelligent Environments: Spacial Aspects of the Information Revolution. Amsterdam:
Elsevier, 1996.
White Papers
Rayport, J.F., and Andrew J. Heyward. “Envisioning the Cloud: The Next Computing Paradigm,”
funding for this paper was provided by Google, March 20, 2009.
Rayport, J. F. “Old Rules for a New Economy, or What Really Matters Online.” In The Dotcom
Survival Guide. Creative Good, 2000.
Rayport, J. F. “Creating Marketspace Service Interfaces: Methodologies for Hypermapping.”
Harvard Business School Working Paper #98-095.
Hagel III, J., and Rayport, J. F. “The Real Value of Customer Information.” Harvard Business
School Working Paper #97-046.
Rayport, J. F., Lodge, G., and Mohammed, A. “Global Friction Among Information
Infrastructures.” Harvard Business School Working Paper #97-005.
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F., and Sviokla, J. J. “Making Real Margin on the Virtual Value Chain.” Harvard
Business School Working Paper #95-081.
Rayport, J. F., and Sviokla, J. J. “Managing in the Marketspace.” Harvard Business School
Working Paper #94-081.
Rayport, J. F., and Sviokla, J. J. “Marketspace: The New Locus of Value Creation.” Harvard
Business School Working Paper #94-043.
Lodge, G. C., and Rayport, J. F. “Recycling Plastics: A Holistic View.” Harvard Business School
Working Paper #91-041.
Multimedia
Rayport, J.F., “Innovative Influencers: Why Your Customer Interface Is Your Next Competitive
Edge,” CMOmagazine.com On-demand Webcast, August 9, 2005:
http://www.cmomagazine.com/webcast/061405.html.
Rayport, J.F., “Best Face Forward,” Online Seminar, Microsoft Office Live Meeting, May 24,
2005: http://main.placeware.com/demos/web_seminar_archive.cfm.
Rayport, J.F., Interview on “Best Face Forward,” Dr. Moira Gunn, TechNation, KQED-FM San
Francisco, April 26, 2005: http://www.itconversations.com/shows/detail511.html.
Rayport. J.F., “Winning Customers Through People and Technology: A Conversation with Jeffrey
Rayport,” A Harvard Business School Publishing Virtual Seminar, February 2, 2005.
Rayport, J. F., and Sviokla, J.J. “Winning in Electronic Commerce, Audio.” Boston: Harvard
Business School Press, 1998.
Heskett, J.L., Rayport, J.F., Sasser Jr., W.E., Schlesinger, L.A., et. al. “Service Management
Success Program - NTSC, PAL, and Windows & Macintosh Hybrid.” (Interactive Media/Software;
Video). Boston: Harvard Business School Press, 1998.
Heskett, J. L., and Rayport, J.F. “Service Success CD (Hybrid Windows & Macintosh).”
(Interactive Media/Software). Boston: Harvard Business School Press, 1998.
Sasser Jr., W.E., Reichheld, F.F., Heskett, J.L., Schlesinger, L.A., Rayport, J.F., et. al. “Service
Management Program - VHS/PAL, NTSC and Windows.” (Interactive Media/Software; Video).
Boston: Harvard Business School Press, 1997.
Rayport, J.F., and Sviokla, J.J. “Managing in the Marketspace - VHS/NTSC, VHS/PAL.” (Video).
Boston: Harvard Business School Press, 1995.
Course Materials and Case Studies
Rayport, J. F. “ABRY Communications (A).” Harvard Business School Case No. 9-395-094
(1995).
Rayport, J. F. “ABRY Communications (B).” Harvard Business School Case No. 9-395-095
(1995).
Rayport, J. F. “ABRY Communications (B) (Condensed).” Harvard Business School Case No. 9395-150. (1995).
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F., and Louie, D. L. “Amazon.com (A).” Harvard Business School Case No. 9-897128. (1997).
Rayport, J. F., and Louie, D. L. “Amazon.com (B).” Harvard Business School Case No. N9-898084. (1989).
Rayport, J. F., and Louie, D. L. “Amazon.com (C).” Harvard Business School Case Number
901021. (2001).
Rayport, J. F., and Louie, D. L. “Amazon.com (D).” Harvard Business School Case No. 901022.
(2001).
Rayport, J. F., and Louie, D. L. “BarnesandNoble.com (A).” Harvard Business School Case No.
9-898-082. (1998).
Rayport, J. F., and Louie, D. L. “BarnesandNoble.com (B).” Harvard Business School Case No.
901023. (2001).
Rayport, J. F., and Louie, D. L. “BarnesandNoble.com (C).” Harvard Business School Case No.
901024. (2001).
Rayport, J. F., and Louie, D. L. “CBS Evening News (A).” Harvard Business School Case No. 9898-086. (1998).
Rayport, J. F., and Louie, D. L. “CBS.MarketWatch.com.” Harvard Business School Case No.
N1-891-175. (1991).
Rayport, J. F., and Toth, M. “Cybersmith (B).” Harvard Business School Case No. N9-898-236.
(1998).
Rayport, J. F., Jhaveri, S., Morris J., and Remey C. “Cygnus’ GlucoWatch.” Harvard Business
School Case No. N9-899-018. (1999).
Lodge, G. C., and Rayport, J. F. “DARPA.” Harvard Business School Case No. 9-390-142.
(1990).
Rayport, J. F., and Louie, D. L. “A Day in the Life of The New York Times on the Web.” Harvard
Business School Case No. N9-897-125. (1997).
Rayport, J. F., and McIntosh, B. “Digital Ink (A).” Harvard Business School Case No. 9-396-273.
(1996).
Rayport, J. F., and O’Connell, J. “Digital Ink (B).” Harvard Business School Case No. 9-396-346.
(1996).
Rayport, J. F., Knoop, C., and Reavis, C. “Disney's “The Lion King” (A), (B), and (C) Teaching
Note.” Harvard Business School Teaching Note No. 5-899-098. (1999).
Rayport, J. F., Knoop, C., and Reavis, C. “Disney's “The Lion King” (A): The $2 Billion Movie.”
Harvard Business School Case No. 9-899-041. (1999).
Rayport, J. F., Knoop, C., and Reavis, C. “Disney's “The Lion King” (B): The Synergy Group.”
Harvard Business School Case No. 9-899-042. (1999).
Rayport, J. F., Knoop, C., and Reavis, C. “Disney's “The Lion King” (C): Repeat Performance?”
Harvard Business School Case No. 9-899-043. (1999).
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F., Louie, D. L., and Ardito, C. L. “E! Online (A).” Harvard Business School Case No.
N9-898-010. (1998).
Rayport, J. F., and Louie, D. L. “E! Online (B).” Harvard Business School Case No. N9-898-224.
(1998).
Rayport, J. F., Dann, J., and Schmults, R. “Egghead.com.” Harvard Business School Case No.
9-898-283. (1998).
Rayport, J. F., and Gerace, T. A. “Encyclopaedia Britannica (A).” Harvard Business School Case
No. 9-396-051. (1996).
Rayport, J. F., and Gerace, T. A. “Encyclopaedia Britannica (A) Teaching Note.” Harvard
Business School Teaching Note No. 5-396-419. (1996).
Rayport, J. F., and Ardito, C. L. “Encyclopaedia Britannica (B).” Harvard Business School Case
No. N9-898-142. (1998).
Rayport, J. F. “European Bank for Reconstruction and Development: Marketing Strategy for the
Debut Bond Offering.” Harvard Business School Case No. 9-594-005. (1994).
Rayport, J. F. “European Bank for Reconstruction and Development: Marketing Strategy for the
Debut Bond Offering Teaching Note.” Harvard Business School Teaching Note No. 5-596-115.
(1996).
Rayport, J. F., and Louie, D. L. “first direct (A).” Harvard Business School Case No. 9-897-079.
(1997).
Rayport, J. F., and Ardito, C. L. “first direct (B).” Harvard Business School Case No. N9-898-145.
(1998).
Rayport, J. F., and Ardito, C. L. “Frontgate Catalog.” Harvard Business School Case No. 9-898080. (1998).
Rayport, J. F. “Geffen Records.” Harvard Business School Case No. 9-898-234. (1998).
Rayport, J. F. “Geffen Records Teaching Note.” Harvard Business School Teaching Note No. 5396-403. (1996).
Rayport, J. F., and VanThiel, J. “Green Marketing at Rank XEROX.” Harvard Business School
Case No. 9-594-047. (1994).
Rayport, J. F. “Green Marketing at Rank XEROX Teaching Note.” Harvard Business School
Teaching Note No. 5-595-091. (1995).
Rayport, J. F., and Bower, W. “Information on a SilverPlatter.” Harvard Business School Case
No. 9-395-136. (1995).
Rayport, J. F., and Louie, D. L. “iQVC (A) Harvard Business School Case No. 1-897-123. (1997).
Rayport, J. F., and Ardito, C. L. “iQVC (B).” Harvard Business School Case No. N1-898-176.
(1998).
Rayport, J. F., and Toth, M. “Launch.” Harvard Business School Case No. 9-898-079. (1998).
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F., and Glass, E. B. “Launch of Q2.” Harvard Business School Case No. 9-395-040.
(1995).
Rayport, J. F., and Louie, D. L. “LifeSavers Company.” Harvard Business School Case No. N9898-099. (1998).
Rayport, J. F., and Sviokla, J. J. “Managing in the Marketspace, Course Overview.” Harvard
Business School Case No. 9-195-201. (1995).
Rayport, J. F. “Managing in the Marketspace, Instructor’s Course Overview.” Harvard Business
School Teaching Note No. 5-396-421. (1996).
Rayport, J. F., and Olofson, C. “Marshall Industries.” Harvard Business School Case No. 9-899239. (1999).
Gentile, M., Rayport, J. F., and Gant, S. B. “The Miami Herald Publishing Company.” Harvard
Business School Case No. 9-395-022. (1995).
Gentile, M., Rayport, J. F., and Gant, S. B. “The Miami Herald Publishing Company Teaching
Note.” Harvard Business School Teaching Note No. 5-396-411. (1996).
Rayport, J. F., Bajaj, A., Haithcox, S., and Kadyan, M. “Microsoft Carpoint.” Harvard Business
School Case No. 9-898-280. (1998).
Rayport, J. F., Keough, J., and Olofson, C. “MindSpring.” Harvard Business School Case No.
N9-899-178. (1999).
Lodge, G. C., and Rayport, J. F. “Minneapolis Plastic Packaging Ban (A).” Harvard Business
School Case No. 9-390-221. (1990).
Lodge, G. C., and Rayport, J. F. “Minneapolis Plastic Packaging Ban (B).” Harvard Business
School Case No. 9-390-222. (1990).
Rayport, J. F., and Toth, M. “The Monster Board (A).” Harvard Business School Case No. N9897-148. (1997).
Rayport, J. F., and Ardito, C. L. “The Monster Board (B).” Harvard Business School Case No.
N9-898-106. (1998).
Rayport, J. F., and Louie, D. L. “Monster.com.” Harvard Business School Case No. 9-891-145.
(1989).
Rayport, J. F., Iansiti, M., Hart, M., Chan, W., and Findsen, F. “Motive Communications.”
Harvard Business School Case No. 9-699-157. (1999).
Lodge, G. C., and Rayport, J. F. “National Information Infrastructure.” Harvard Business School
Case No. 9-795-190. (1995).
Lodge, G. C., Rayport, J. F., Gerace, T., and Mohammed, A. “National Information Infrastructure
(A): The United States in Perspective.” Harvard Business School Case No. 9-396-111. (1996).
Lodge, G. C., Rayport, J. F., Gerace, T., and Mohammed, A. “National Information Infrastructure
(B): A Comparison of Public Policy in Japan and the United States.” Harvard Business School
Case No. N9-396-175. (1996).
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F., and Louie, D. L. “The New York Times Electronic Media Company.” Harvard
Business School Case No. N9-897-051. (1997).
Rayport, J. F., and Louie, D. L. “The New York Times Electronic Media Company (B).” Harvard
Business School Case No. N9-898-132. (1998).
Rayport, J. F., and MacNaughton, C. R. “NewsEdge Corporation.” Harvard Business School
Case No. N9-899-015. (1999).
Heskett, J.L.and Mahar, D and O’Brien,D. and Watson, T and Rayport, J.F. “Office Depot, Inc.:
Business Transformation (A)” Havard Business Schools case No. 9-803-111.(2003).
Rayport, J. F., Toth, M., and Ardito, C. L. “PlanetAll.” Harvard Business School Case No. N9898-105. (1998).
Rayport, J. F., Kim, C., and Nedungadi, A. “Preview Travel.” Harvard Business School Case No.
N9-898-285. (1998).
Loveman, G., Rayport, J. F., and O’Connell, J. “Pro CD.” Harvard Business School Case No. 9396-029. (1996).
Rayport, J. F., and Louie, D. L. “QVC, Inc.” Harvard Business School Case No. 9-897-050.
(1997).
Rayport, J. F., Knoop, C., and Reavis, C. “RCA Records: The Digital Revolution.” Harvard
Business School Case No. 9-800-014.(2000).
Rayport, J. F., Knoop, C., and Reavis, C. “RCA Records: The Digital Revolution Teaching Note.”
Harvard Business School Teaching Note No. 5-800-112. (2000).
Lodge, G. C., and Rayport, J. F. “Responsible Care.” Harvard Business School Case No. 9-391135. (1991).
Rayport, J. F., Knoop, C., and Reavis, C. “Selling Books Online in Mid-1998.” Harvard Business
School Case No. 9-899-038. (1999).
Loveman, G., and Rayport, J. F. “Service Management Syllabus.” Harvard Business School
Case No. 9-395-221. (1995).
Rayport, J. F., Bramley, D., Callahan, M., Nicholas, H., Smyth, J., and King, K. “Steamboat Ski &
Resort Corporation.” Harvard Business School Case No. 9-395-019. (1995).
Rayport, J. F., and Louie, D. L. “Streamline (A).” Harvard Business School Case No. 9-897-124.
(1997).
Rayport, J. F., and Ardito, C. L.. “Streamline (B).” Harvard Business School Case No. N9-898178. (1998).
Rayport, J. F., and Salzinger, S. M. “TV Guide (A).” Harvard Business School Case No. 9-395031. (1995).
Rayport, J. F. “TV Guide (A) and (B) Teaching Note.” Harvard Business School Teaching Note
No. 5-396-252. (1996).
Rayport, J. F., and Salzinger, S. M. “TV Guide (B).” Harvard Business School Case No. 9-395032. (1995).
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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Rayport, J. F., and Ardito, C. L. “TV Guide (C).” Harvard Business School Case No. N9-898-107.
(1998).
Rayport, J. F., and Glass, E. B. “The TV-Home Shopping Wars: QVC and Its Competitors.”
Harvard Business School Case No. 9-395-014. (1995).
Rayport, J. F. “The TV-Home Shopping Wars: QVC and Its Competitors Teaching Note.”
Harvard Business School Teaching Note No. 5-396-251. (1996).
Rayport, J. F., and Sinwell, A. “U S WEST, Inc.: Building the Information Infrastructure.” Harvard
Business School Case No. 9-395-159. (1995).
Rayport, J. F., Silk, A. J., Gerace, T. A., and Klein, L. R. “Virtual Vineyards.” Harvard Business
School Case No. 9-396-264. (1996).
Rayport, J. F., Iannuccillo, M. A., Millin, G. A., and Shoshan, Y. D. “VocalTec Communications
Ltd. (A).” Harvard Business School Case No. N9-396-383. (1996).
Rayport, J. F., and Ardito, C. L. “VocalTec Communications Ltd. (B).” Harvard Business School
Case No. N9-898-123. (1998).
Rayport, J. F., Gentile, M., and Gottlieb, L. “Wainwright Bank & Trust Company.” Harvard
Business School Case No. 9-396-112. (1996).
Rayport, J. F., and Connor, M. “Weather Services Corporation.” Harvard Business School Case
No. 9-396-052. (1996).
Rayport, J. F., and Connor, M. “Wildfire Communications, Inc. (A).” Harvard Business School
Case No. 9-396-305. (1996).
Rayport, J. F., and O’Connell, J. “Wildfire Communications, Inc. (B).” Harvard Business School
Case No. 9-396-306. (1996).
Rayport, J. F. “Wildfire Communications, Inc. (C).” Harvard Business School Case No. 9-898148. (1998).
Rayport, J. F., and O’Connell, J. “Wildfire Communications, Inc. (D).” Harvard Business School
Case No. 9-898-149. (1998).
PERSONAL & CONFIDENTIAL – CV Revised March 2011 – Jeffrey F. Rayport
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