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Vision
Vitality
Variety
County of Vance
Employment Opportunities
Vance County Human Resources
122 Young Street, Ste B
Henderson, NC 27536
Phone: (252) 738-2004
Fax: (252) 738-2039
Hours: 8:30 A.M. – 5:00 P.M. Monday – Friday
Effective January 1, 2009, Vance County will only accept applications for positions for which we are
actively recruiting below or in the media. If you are interested in a position that is not being advertised,
you may come in to our office and complete an Applicant Interest Card for future openings.
If you are interested in any of the following openings, please complete a Vance County application and
submit to the above address. A County Employment Application is available at www.vancecounty.org. A
resume may be submitted with your application. All applicants are subject to pre-employment drug
testing.
This Employer Participates in E-Verify. Este Empleador Participa en E-Verify.
Vance County is an Equal Opportunity Employer
Department: Social Services
Position Title: Income Maintenance Caseworker II (F&C Medicaid) (NEW)
Salary Range: $27,168 – $28,524
Application Close Date: October 21, 2011
Minimum Training and Experience Requirements: One year of experience as an Income Maintenance
Caseworker; or an equivalent combination of training and experience. BILINGUAL PREFERRED.
The Income Maintenance Caseworker I education/experience requirements are: Graduation from an
accredited associate degree program in Human Services Technology, Social Services Associate,
Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or
graduation from high school and two years of paraprofessional, clerical, or other public contact
experience which included negotiating, interviewing, explaining information, gathering and compiling of
data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such
experience being in an income maintenance program; or graduation from high school and three years of
paraprofessional, clerical or other public contact experience which included negotiating, interviewing,
explaining information, the gathering and compiling of data, the analysis of data and/or the performance
of mathematical or legal tasks; or an equivalent combination of training and experience.
Knowledge, Skills, & Abilities:
 Considerable knowledge of the program/areas of assignment
 General knowledge of all agency and community programs and services which could affect the
client/applicant; good mathematical reasoning and computational skills
 Ability to read, analyze, and interpret rules, regulations and procedures; communicate with
clients/applicants, the public at large, and pubic officials to obtain data, and to explain and
interpret rules, policies, and procedures; understand and evaluate the work of lower level
employees; perform caseworker functions within structured time frames.
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Job Description/Duties: The primary purpose of this position is to determine eligibility for the multiple
Family & Children’s Medicaid programs; tasks include interviewing clients, gathering and verifying
information to determine eligibility, utilizing manuals for correct policy interpretation, and correctly
inputting the information into a computer system to authorize services; the Economic Services
Caseworker II must develop knowledge of the intake process and be able to perform intake duties when
required; the worker must utilize proper phone etiquette and customer service skills to gather the required
information from clients, employers, medical facilities, and other community resources; develop
knowledge of all agency and community programs/services which could affect the client and collaborate
with other agencies when required; good mathematical reasoning and computational skills are essential;
possess the ability to read, analyze and interpret a variety of regulations, policies, and procedures of
varying complexity; caseworkers are required to utilize various office equipment and computer technology
to enter , retrieve, verify, update, research, and authorize case actions. Caseload management requires
excellent organizational and time management skills, the ability to work both independently and as a
team, to prioritize work to meet multiple deadlines.