Giving Value Funding priorities for UK Archives 2005-2010 Giving Value - Funding priorities for UK Archives 2005-2010 Contents Foreword 2 3.0 Context – The Last Five Years 1.0 Executive Summary 4 2.0 Five Key Priority Areas for 2005-2010 6 2.1 Online Access 2.1.1 Development of the National Archives Network (including supporting the retro-conversion and revision of paper catalogues) 2.1.2 Increasing digitisation of archival material 2.1.3 Promoting e-learning 7 3.1 The Archive Domain 3.1.1 Museums, Libraries and Archives Council 3.1.2 The National Archives 2.2 Engaging New Audiences 2.2.1 Delivering outreach services 2.2.2 Addressing social exclusion 2.2.3 Development of, and partnership with, Community Archives 2.2.4 Developing innovative uses of archives to deliver formal and informal education 2.2.5 Improving marketing of archive services 2.2.6 Developing a more diverse workforce 9 2.3 Sustainable Development 2.3.1 New buildings and capital improvements 2.3.2 Improving the preservation of archives 2.3.3 Ensuring appropriate developments in electronic preservation 2.3.4 Improving the skills of the workforce 2.3.5 Encouraging the involvement and training of volunteers 2.3.6 Capacity building in the archive domain 2.3.7 Collections Development 12 2.4 Interpretation 2.4.1 Supporting new cataloguing 2.4.2 Creation of high-quality exhibitions 16 3.2 Regionalisation 3.2.1 Regional cultural consortia 3.2.2 Development of regional archive strategies 3.2.3 Regional Agencies for Museums, Libraries and Archives 3.2.4 Heritage Lottery Fund 20 3.3 Legislative changes impacting on the domain 3.3.1 Freedom of Information Act, 2000 3.3.2 Proposed records management and archive legislation 21 3.4 The Funding Picture 3.4.1 Core funding 3.4.2 Non-core funding 21 3.5 User Trends 3.5.1 PSQG National Visitors Survey 3.5.2 Archive Awareness Campaign 3.5.3 Popular history in the media 3.5.4 Internet Usage 3.5.5 Government agendas 3.5.6 Cross-domain working 23 Appendix A Chronology of Change 2.5 Excellence and Innovation 17 2.5.1 Development of centres of expertise 2.5.2 Encouraging and developing cross-domain working 2.5.3 Trialing new ideas 19 27 1 2 The National Council on Archives Foreword This paper seeks to summarise for funders the National Council on Archives’ (NCA) priorities for archive development in the UK over the next five years. It builds on a range of policy and strategy publications issued by the NCA and other key strategic agencies involved in supporting archives in the UK. It has been agreed by the member bodies of the Council, listed below, as their common view of the profession’s priorities and supersedes British Archives: The Way Forward issued by the NCA in 1999. The National Council on Archives was established in 1988 to bring together the major bodies and organisations, including service providers, users, owners and policy makers, across the UK concerned with archives and their use. It aims to develop consensus on matters of mutual concern and provide an authoritative common voice for the archival community. Its membership includes: Archives Council Wales Association of Chief Archivists in Local Government Association for Manuscripts and Archives in Research Collections British Association for Local History British Records Association Business Archives Council Consortium of University Research Libraries Federation of Family History Societies Film Archives Forum Royal Historical Society Scottish Council on Archives Scottish Records Association Society of Archivists Standing Conference of National and University Libraries Giving Value - Funding priorities for UK Archives 2005-2010 Observers include: Advisory Council on Public Records British Library CyMAL (Amgueddfeydd, Archifau a Llyfrgelloedd Cymru / Museums, Archives and Libraries Wales) Department for Culture, Media and Sport Forum for Archive and Records Management Education and Research Local Government Association MLA (The Museums, Libraries and Archives Council) National Archives of Scotland National Preservation Office The National Archives Public Record Office of Northern Ireland Our hope is that this document will: • Assist governing bodies and core funders, funding bodies, trusts and other grant-giving organisations in considering the current priorities within the archive domain. • Highlight the NCA’s view on the most appropriate ways for funders to support the preservation of, and access to, archival materials in order to ensure real infra-structural benefits and capacity building for the domain. A supplementary document entitled A Guide to Giving Value will advise the archive domain in assessing how their priorities fit into the strategies of a range of funders and how best to access funding from these bodies. November 2005 3 4 The National Council on Archives 1.0 Executive Summary The NCA seeks to highlight five areas of priority for funding over the next five years (2005-2010). Excellence and Innovation Interpretation Online Access Engaging New Audiences Sustainable Development 2.1 Online Access 2.2 Engaging New Audiences 2.3 Sustainable Development 2.4 Interpretation 2.5 Excellence and Innovation 1.1 Key Priorities for the Archive Domain The NCA considers that there are significant risks inherent in the ongoing failure of many organisations to provide sufficient core-funding to address these areas. The NCA calls on core funders properly to address the funding gap to meet the demand for new services and rectify problems created by chronic under investment. The NCA would encourage external funding bodies to allocate funds in accordance with these priorities as part of their own strategic activities within the archive domain. Within this report, each priority area has been broken down into activity strands, with illustrative case studies. Whilst these strands highlight the benefits of particular areas of activity as related to the development of archive services, it is important that the funding is directed into all these interlocking priority areas in order to provide the users with archive services fit for the 21st century. These activity strands are as follows: 1 Online Access • Development of the National Archives Network (including supporting the retro-conversion and revision of paper catalogues) • Increasing digitisation of archival material • Promoting e-learning 2 • • • • Engaging New Audiences Delivering outreach services Addressing social exclusion Development of, and partnership with, community archives Developing innovative uses of archives to deliver formal and informal education • Improving marketing of archive services • Developing a more diverse workforce 3 • • • • • • • Sustainable Development New buildings and capital improvements Improving the preservation of archives Ensuring appropriate developments in electronic preservation Improving the skills of the workforce Encouraging the involvement and training of volunteers Capacity building in the archive domain Collections Development 4 Interpretation • Supporting new cataloguing • Creation of high-quality exhibitions 5 • • • Excellence and Innovation Development of centres of expertise Encouraging and developing of cross-domain working Trialing new ideas Giving Value - Funding priorities for UK Archives 2005-2010 1.2 Context The five years since the publication of British Archives: The Way Forward have seen significant changes in the strategic landscape for the archive domain at both national and regional levels, as well as legislative changes that have impacted on, and will continue to affect, archive services. In addition, user numbers have increased over the period both through on-site visits and virtual usage. User and government expectations for the many ways in which archives can be accessed and exploited has been raised and whilst there have been exciting projects showcasing new methods of access, funding to embed these activities into the mainstream of archive services remains illusive. At the same time archives continue to battle with ongoing problems surrounding the storage and conservation of their collections, as well as new concerns surrounding the preservation of digital media. Some specific points that are relevant to considering the context within which UK archives are operating are: • Major strategic changes in the sector including the creation of the Museums, Libraries and Archives Council and its regional agencies as well as the formation of The National Archives, bringing together the Public Record Office and the Historical Manuscripts Commission. • Demands on delivery of archive services are being increased by Freedom of Information legislation and by government agendas to tackle social exclusion, encourage regeneration, improve lifelong learning opportunities and basic skills training, and generally promote cultural entitlement issues. • User demand is rising exponentially, and has resulted from the raising of the profile of archives through the media, particularly in respect of family history research. Meanwhile, access to the internet has revolutionised the way many users access archival material. • The NCA recognises the enormous role that external funders have made over the last five years with over £62 million going into the archive domain, with a further £52 million going into schemes supporting both archives and libraries. The challenge over the next five years is to maintain and improve services within a changing landscape. For example, the lead up to the London 2012 Olympics has the potential to have a significant impact upon the heritage sector as a whole, drawing potential volunteers and funding away from the sector. We are looking to all those with an interest in supporting archives to continue their commitment to funding the UK’s rich pattern of archive repositories. 5 2.0 Five Key Priority Areas for 2005-2010 2.1 Online Access 2.2 Engaging New Audiences 2.3 Sustainable Development 2.4 Interpretation 2.5 Excellence and Innovation Giving Value - Funding priorities for UK Archives 2005-2010 2.1 Online Access 2.1.1 Development of the National Archives Network (including supporting the retro-conversion and revision of paper catalogues) CASE STUDY aUK: connecting archives aUK is a groundbreaking new programme that will revolutionise online access to archives. The programme will centre on a powerful new search engine to connect all of the UK’s archives. It will promote the development and digitisation of new archival content, taken from both official records and different kinds of community and independent archives. And it will set new technological standards with a focus on improving interoperability standards and initiating a new strategy for the hosting of the UK’s online archives. The programme is being led by the Museums, Libraries and Archives Council, the National Council on Archives, the National Library of Wales, the National Archives of Scotland, the Public Record Office of Northern Ireland and The National Archives. The idea of a National Archives Network was developed in the NCA publication, Archives Online published in 19981. In 2002 The National Council on Archives and National Archives Network User Research Group (NANURG) collaborated on qualitative evaluation of the four archive strands of the National Archives Network; A2A, AIM25, Archives Hub and SCAN. This was published as National Council on Archives and National Archives Network User Research Group (NANURG) - User Evaluation: Report of Findings, March 2002. A year later the NCA co-ordinated the development of an interoperability protocol between the major online archive networks. The development of the National Archives Network was the key recommendation of the Archives Task Force. The NCA continues to fully support the notion of an online network delivering archive catalogues and digitised archive sources as a crucial component to unlocking access to the UK’s archives. Online access is the most effective way to tap into a growth in general interest in history with 1 in 5 people in the UK having used the internet to look up a historical subject2. CASE STUDY South West Access All Areas Poster design: www.sharkfinmedia.com In order to provide comprehensive online access there has been significant demand to convert existing paper catalogues into electronic format and the Access to Archives (A2A) scheme in England, begun in 2000, has been a very positive achievement in this area. In addition, many older catalogues within archive repositories need to be revised to conform to international cataloguing standards (ISAD(G)) so that they can be effectively cross-searched. Additional finding aids are also essential to unlock access to particular types of records, for example material of particular relevance to family historians featuring information regarding named individuals may require detailed indexing. As with new cataloguing, the NCA endorses the key nature of this work to improve and enhance access to collections. Linkage with previous strategic recommendations Archives Task Force: Recommendation One Action 1 and 4 British Archives - The Way Forward: Focus Area One, Two and Four South West Access All Areas is one of a range of projects supported by the Heritage Lottery Fund which include the retro-conversion of existing catalogues, i.e. the conversion of paper catalogues into electronic form, so that they can be searched via the A2A database - www.a2a.org.uk. This project, led by Cornwall Record Office, but with a range of local authority partners, means that at its completion almost all the catalogues of collections in the South West will be available to search online. Photo: Poster promoting South West Access All Areas Linkage with previous strategic recommendations Archives Task Force: Recommendation One Action 1 and 4 British Archives - The Way Forward: Focus Area One, Two and Four 1 2 All NCA publications referenced in this report can be viewed at http://www.ncaonline.co.uk/pubs.html Non-Archive Users Survey: Omnibus Study, MORI June 2003 7 8 The National Council on Archives 2.1 Online Access continued 2.1.2 Increasing digitisation of archival material User feedback demonstrates a growing demand for users to be able to access digital reproductions of material held in archives via the internet. There were 30 million visits to the 1901 census on the day of its launch in January 2002, more than the total visits to the National Museum and Galleries funded by DCMS in the year 2001/2. Providing online access to digitised images, in conjunction with searchable catalogues, makes using archive websites a quality visitor experience in its own right. For example users of The National Archives’ website on average look at over 9 pages per visit in comparison with just over 2 pages for the 24 hour Museum. The development of technical standards for digitisation within the domain and improvements in technology mean that digitisation can also have significant preservation benefits in reducing the need for access to original materials. The NCA fully endorses the aims of the domain to increase the amount of records available in digitised form. CASE STUDY Scottish Documents The Scottish Archive Network, a partnership of the National Archives of Scotland, the Heritage Lottery Fund, and the Genealogical Society of Utah, has created Scottish Documents online www.scottishdocuments.com. This site aims to provide access to digitised records from Scottish archives. The project has allowed the partners to create a single website providing a fully searchable index of over 600,000 Scottish wills and testaments dating from 1500 to 1901. It enables the user to purchase online digital images of documents. The site also includes research tools, such as a handwriting guide. Photo: Testament of John Barronn, whisky (‘aquavitie’) maker in Montrose, 1632 (National Archives of Scotland, Brechin Commissary Court Register of Testaments, CC3/3/5 p.193) Linkage with previous strategic recommendations Archives Task Force: Recommendation One Action 3 2.1.3 Promoting e-learning The use of digitised archive materials has allowed the domain to begin to deliver more sophisticated learning resources for a range of audiences from formal curriculum-based teaching tools through to products designed for life-long learners. The integration of digitised photographs, documents, maps, sound and film with appropriate web technology has enabled the development of learning tools that can not only provide a greater understanding of historical context but also encourage improved ICT, literacy and numeracy skills. The NCA believes that the funding of e-learning resources is an important part of the overall goal to achieve greater online access to archives. CASE STUDY emsource emsource is a project funded by EMRAC (East Midlands Regional Archive Council) and EMMLAC (East Midlands Museums, Libraries and Archives Council). It aims to raise awareness of and promote the use of archives for learning. The project has created a website www.emsource.org.uk with source material from thirteen collections in the East Midlands. This material is the focus for five learning topics about the Second World War. In addition to this website, the project also conducts research into the use of archives within formal education and runs training events for teachers and archivists. Photo: Advertisement Board produced for Nottingham Egg Week Linkage with previous strategic recommendations Archives Task Force: Recommendation One Action 5 and Recommendation Three Action 2 Giving Value - Funding priorities for UK Archives 2005-2010 2.2 Engaging New Audiences 2.2.1 Delivering outreach services The demands of delivering core visitor services have meant that archives have often remained reliant upon encouraging new users to visit repositories in order to develop audiences. This has tended to mean that increased audiences have a similar demographic profile to existing users3. The Non-Archive Users Survey: Omnibus Study, MORI June 2003 showed that a key barrier for use was the perception that ‘archives are not relevant to me’. It is therefore important for archive services to create imaginative approaches to audience development. Despite staffing and financial constraints, the domain has begun to build upon some of the experiences of the broader heritage sector in attempting to go out to deliver services to new audiences in new locations. The NCA fully supports national, regional and local initiatives to improve archive outreach services. CASE STUDY Legacy Project Tyne and Wear Archive Service Legacy Project, funded by Heritage Lottery Fund, is a project aimed at addressing the need to promote the archive service to Tyne and Wear's ethnically diverse communities, and to collect appropriate records reflecting their role in the region. Through partnership with community organisations the Legacy Project is delivering a range of outreach activities, such as open days, workshops, and education work with the writers' group 'Identity on Tyne'. In 2006 the Legacy website will be launched and further outreach work will be expanded in conjunction with appropriate community events in the region. Photo: Two men (unidentified) photographed by Roland Park, during the Clive Street Clearances in North Shields, 1933 Linkage with previous strategic recommendations Archives Task Force: Recommendation Four Action 1 2.2.2 Addressing social exclusion Publicly funded archives have a duty to consider addressing issues that might make specific groups or individuals feel excluded from the services they provide. In addition archives are rich resources of materials that can be used in a whole range of ways to assist with the broader social inclusion agenda, from the use of archival material as a focus for reminiscence groups for the elderly, through ‘sense of place’ projects that attempt to develop community cohesion in regeneration areas, to training programmes designed to assist the long-term unemployed to develop new skills. The NCA publication Taking Part - An audit of social inclusion work in archives, 2001, illustrated the beginnings of the work of the domain in this area, and the NCA would encourage funders to consider increasing both project grants and sustainable core funding into this area. CASE STUDY There be Monsters There be Monsters was a project run by The National Archives, funded by the Heritage Lottery Fund. The project involved around 15 people from a group called Workshop & Co, and the participants have a range of mental health issues. The project used the map collection to stimulate creative responses to the drawings and representations of mythical figures contained in them. Following introductory sessions on the role of archives and conservation, the participants created a series of designs and papier-mâché models of their own interpretation of what they have seen on the maps. A design was then chosen for the group to work up into a full-scale version. The final piece of art has been installed within the grounds of The National Archives. Photo: 'There Be Monsters globe' in situ at The National Archives, Kew 3 For an analysis of archive users see the PSQG National Visitors Survey http://www.nationalarchives.gov.uk/archives/psqg Linkage with previous strategic recommendations Archives Task Force: Recommendation Four Action 1 and Recommendation Two Action 3 9 10 The National Council on Archives 2.2 Engaging New Audiences continued 2.2.3 Development of, and partnership with, Community Archives The ‘formal’ archive domain is increasingly working in co-operation with the grass roots community archives that have proliferated over the last ten years. In addition archives are working with existing community groups supporting and providing appropriate expertise to encourage them to develop and co-ordinate the creation of their own archives. The publication of the Community Access to Archives (CAAP) Best Practice Model, 20044 is a model for future development that encourages and empowers the involvement of community groups in archives, whilst addressing some of the issues of longer term sustainability and collection care that have been raised by the significant input of funding into this area, in particular by the Heritage Lottery Fund. The NCA, a partner in the CAAP project, welcomes further developments in this area and has been playing a lead role in the creation of the Community Archives Development Group (CADG). 2.2.4 Developing innovative uses of archives to deliver formal and informal education Archives can provide source material for the whole range of formal and informal study. In many ways, however, they have remained a remarkable untapped resource outside the higher education sector. This is partly due to the lack of formal education skills within the profession. For example there are only 15.5 (full time equivalent) archive education officers employed in local authority archives in England and Wales. To address this skills and staffing shortage, the profession has worked with fellow heritage partners and with teachers and educators to develop education projects. The Inspiring Learning for All framework5 launched in 2004, is a welcome new addition to help developments in this area. It provides a simple framework for developing learning activities and measuring outcomes, which has been created for use by archives, museums and libraries. Although there has been a significant emphasis on e-learning, archives have also been working closely with primary and secondary school children, the higher education sector and life-learning learners to encourage greater use of archive resources. The NCA is keen to ensure that the development of educational provision within the domain includes all aspects of formal and informal learning and the development of resources both in archive services and as part of outreach programmes. CASE STUDY Comm@net Comm@net (www.commanet.org) is a not for profit organisation that promotes and supports community archives and facilitates community ownership. It developed out of a project in Batley, West Yorkshire in 1994. The Comm@net software is now used by over 250 groups across the country, many of whom have received funding via the Lottery’s Awards for All scheme. Photo: 1st Battalion detachment Batley Volunteers Boer War, 1900 Linkage with previous strategic recommendations Archives Task Force: Recommendation Four Action 1 CASE STUDY Education Through Football Education Through Football is a programme run by Westminster Council in conjunction with Chelsea Football Club. The programme focuses on the history, literacy and citizenship curriculum for primary school children. It demonstrates how archival sources can be incorporated into wide ranging and imaginative learning programmes. In addition to looking at material from the City of Westminster Archives, the first phase of the programme included creative writing workshops for the children run by the author Michael Morpurgo plus opportunities to meet Chelsea Pensioners and an ex-Chelsea player. The programme has received funding from a range of sources including the National Literacy Trust, Chelsea Football Club and London’s Museums, Archives and Libraries. Photo: Roy Bentley, former Chelsea captain from their 1955 Championship team, with a Westminster pupil at the Education through Football Christmas party with Chelsea Pensioner, Sgt Anthony Tremarco, in the background Linkage with previous strategic recommendations Archives Task Force: Recommendation Two Action 3, Recommendation Three Action 1 and 2, and Recommendation Five Action 2 4 Available http://www.nationalarchives.gov.uk/partnerprojects/caap/documents.htm 5 http://www.inspiringlearningforall.org.uk Giving Value - Funding priorities for UK Archives 2005-2010 2.2.5 Improving marketing of archive services Most archives have suffered from a lack of ring-fenced funding for marketing their services and have been forced to rely upon minimal publicity via website presence and basic information literature. The importance of marketing as key to audience development often remains unacknowledged by core and non-core funders alike. The domain as a whole demonstrates that when opportunities arise they can make use of marketing opportunities, as has been illustrated with Archive Awareness Campaign activities and tie-in promotion with the BBC’s 2004 ‘Who Do You Think You Are?’ series. The NCA is continuing to co-ordinate the profile raising of archives at a national level, but is looking to core funders and grant-giving bodies to assist in imaginative marketing strategies at national, regional and local level. CASE STUDY Marketing Archives to New Audiences Marketing Archives to New Audiences is a project funded by SEMLAC’s Major Grants Programme. The Museum of English Rural Life at the University of Reading and Berkshire Record Office are working together to develop and implement a joint marketing scheme. The scheme will focus on promoting the collections and services of the two organisations to leisure and higher education users. Photo: Looking round an exhibition at Berkshire Record Office Linkage with previous strategic recommendations Archives Task Force: Recommendation Two Action 1 2.2.6 Developing a more diverse workforce There is a surprising lack of information regarding the characteristics of archive staff, however it is clear that the profession finds it difficult to attract entrants from minority ethnic communities and from a broad socio-economic background6. Archives need to address this issue in the short and longer term. Developing a more diverse workforce will have benefits to employers, and the profession in general, in being able to tap into a wealth of different experiences and skills. However, the issue is also significant in terms of audience development. The make-up of the staffing of institutions is often seen as a cultural barrier, confirming perceptions that the service is ‘not for the likes of us’. Whilst the domain as a whole needs to address these issues in strategic ways, by bringing together employers, strategic agencies, training providers, and professional bodies, there is scope for individual projects and organisations to implement short-term measures to improve the current situation. The NCA would fully endorse any attempts of core and non-core funders to address these issues. CASE STUDY Connecting Histories Connecting Histories is a project run by Birmingham City Archives in partnership with the Black Pasts, Birmingham Futures group, the School of Education at the University of Birmingham and the Sociology Department at the University of Warwick. The project, funded by the Heritage Lottery Fund, to catalogue and digitise culturally diverse collections and develop e-learning packages, includes amongst the project staffing two positive action trainees who will qualify as professional archivists at the end of the project. Photo: Izzy Mohammed, Community Access Officer for the Connecting Histories project, at the Celebrating Sanctuary launch for Refugee Week in Birmingham June 2005 Linkage with previous strategic recommendations Archives Task Force: Recommendation Seven Action 5 6 For a detailed analysis of the issues surrounding entrance into the profession see Joint NCA/MLA Archives Workforce Study, March 2004 http://www.ncaonline.org.uk/materials/trainingreview.pdf 11 12 The National Council on Archives 2.3 Sustainable Development 2.3.1 New buildings and capital improvements British Archives: The Way Forward spoke of how ‘The archival profession has… had to cope with often sub-standard accommodation where the lack of external elegance is depressingly consistent with the frequently unsuitable, cramped, insecure and environmentally hostile internal conditions in which they are stored and consulted’. In the last few years there have been some exciting new archive building projects from the Devon Record Office to the new Shetland Museum and Archives, due to open in 2006. However, the number of major development schemes continues to fall well short of the needs of the archives domain, whilst the twin pressures of pro-active collecting and improving onsite visitor services are ever increasing. Providing good archival services is a complex task, requiring storage areas compliant with BS5454:2000 and service delivery areas that comply with public service standards, including newly enacted legislation, such as the Disability Discrimination Act, 1995. The NCA strongly recommends core funders consider the long term issues surrounding archive provision and would encourage grant giving bodies to support both new builds and improvement to existing service facilities. It is also important for core funders to recognise that capital improvements may have an impact on running costs. CASE STUDY Norfolk Record Office Norfolk Record Office is now housed in a new £7.1 million Archive Centre adjacent to County Hall in Norwich. Its construction and fit out were funded in part by the Heritage Lottery Fund and building began in 2001. The Archive Centre opened to the public in November 2003 and was officially opened by the Queen on 5 February 2004. It contains the Norfolk Record Office, the East Anglian Film Archive and the new Norfolk Sound Archive. The centre includes a purpose built gallery, and a secure and temperature-controlled repository. The development of the new centre has had a knock-on effect of encouraging further deposits and increasing visitor numbers. Photo: The Archive Centre: external view, showing the repository and the exterior of the Norfolk Record Office's conservation studio Linkage with previous strategic recommendations British Archives – The Way Forward: Focus Area Three 2.3.2 Improving the preservation of archives Preservation measures and interventive conservation are key to the long-term future of archives and to enabling access to materials in the short term. Too often pressures to open up access to archives have failed to take into account the importance of ensuring the integrity of the original materials. However, where funding for conservation is available, the work itself has often become integral to the interpretation and celebration of archive materials, and can further enhance public engagement with the records. Many archive services are forced to survive without a specific budget set aside for interventive conservation and are therefore solely reliant upon basic preservation measures to ensure the long-term protection of the collections. It is important that conservation work is prioritised by repositories and equally important that it is seen in the context of creating generally appropriate storage conditions (see 2.3.1). The NCA welcomes the continued support of grant-giving bodies in this area and seeks to encourage core funders to allocate appropriate ring-fenced funding to these activities. CASE STUDY Dick Peddie & McKay Collection The Dick Peddie & McKay Collection was acquired in 1999 by the Royal Commission on the Ancient and Historical Monuments of Scotland (RCAHMS), with a grant from the Heritage Lottery Fund. The grant enabled 550 drawings to undergo detailed conservation treatment alongside a larger RCAHMS project entitled ‘The Scottish Architects’ Papers Preservation Project’. This conservation work has enabled the use of the papers for a range of educational purposes. In addition, the collection has since been consulted by Historic Scotland and architects working to reconstruct Morgan Academy in Dundee that was destroyed by fire in 2001. Photo: Edinburgh, Caledonian Hotel, 1897 (SC672038) Linkage with previous strategic recommendations British Archives – The Way Forward: Focus Area Four Giving Value - Funding priorities for UK Archives 2005-2010 2.3.3 Ensuring appropriate developments in electronic preservation ‘Born digital’ and digitised materials provide a new challenge to the domain. Electronic records are a reality in 21st century Britain with distinct characteristics that archives must be able to deal with. There are complex issues that need to be addressed to ensure the safekeeping of these records and The Digital Preservation Coalition was set up in 2001 to co-ordinate action. The NCA is co-ordinating a working group of key partners on digital preservation which is producing a digital preservation handbook and advocacy document in autumn 2005. There is a danger that funders consider these records to be too ‘new’ to warrant a substantial outlay of resources to ensure their preservation. However, the nature of these materials mean that there are important preservation issues to be considered from their creation, such as whether information needs to be migrated from proprietary software to open standards and what are the best storage methods for the materials in the short and longer term. Establishing basic capacity to achieve this is clearly an issue for core funders. There have been some positive steps forward, for example in 2004 The Joint Information Systems Committee (JISC) awarded grants of over £1 million to nine UK educational institutions and their partners to support digital preservation in higher and further education, however there is scope for much more work to be done. The NCA would welcome further additional funding into the domain to address these issues and to demonstrate commitment to preserving current records for posterity. 2.3.4 Improving the skills of the workforce As part of the evidence gathering for the Archives Task Force, the NCA jointly commissioned with the MLA a workforce study7. MLA has also published a workforce strategy which covers the whole museums, libraries and archives sector. As is evident from this list of key priorities, the core activities of a 21st century archive are very different to those many professionals were traditionally trained to deliver. A whole new range of IT, interpretation, outreach and marketing skills are required, whilst maintaining the high level of professional training in traditional archive and conservation skills. Work at a regional and local level that can complement and feed into national initiatives is very much welcomed by the NCA. CASE STUDY The ‘Digital Fridge’ The National Archives’ Digital Archive was launched in 2003. Its holdings include the records of a number of high-profile public inquiries, departmental websites, and the records of parliamentary committees and royal commissions. Electronic records can exist in an enormous variety of formats, including office-suite documents, applications, databases, virtual-reality models and audio-visual material. The service not only enables access to these materials but also preserves born-digital public records by safeguarding them against technological obsolescence - keeping them 'fresh' for future generations. The Digital Archive is an innovation award winner. Records held in the Digital Archive are now available on the web via Electronic Records Online, allowing access to readers around the world. Linkage with previous strategic recommendations Archives Task Force: Recommendation Six Action 2 CASE STUDY Archive Apprentice Framework Archive Apprentice Framework is a project being piloted by YMLAC, the regional development agency for museums, libraries and archives in Yorkshire, in 2005. The aim is to provide apprenticeships at five archives for individuals with no formal archive qualifications. A structured training programme will lead to an accredited qualification. The apprenticeship will be delivered through a partnership between the employer, appropriate higher education institutions and YMLAC. Linkage with previous strategic recommendations Archives Task Force: Recommendation Seven Action 5 7 Joint NCA/MLA Archives Workforce Study, Mar 2004 13 14 The National Council on Archives 2.3 Sustainable Development continued 2.3.5 Encouraging the involvement and training of volunteers Archives have a long tradition of using volunteers to assist in the development of improved services and in collection care, through formally constituted Friends’ groups, work placements and dedicated individuals. Increasingly there is an emphasis on bringing in new types of volunteers and providing more structured volunteering opportunities and training. The NCA is keen to encourage the development of volunteer support to archives to complement general workforce skills development issues and to increase active participation in the domain. CASE STUDY A Place in the Sun A Place in the Sun is a project, run by the London Archive Users Forum, and funded by the Heritage Lottery Fund, Guildhall Library and Awards for All. A team of volunteers is indexing hundreds of volumes of insurance policies issued by the Sun Insurance Office in the period from 1710 to 1863. The policies cover many fascinating aspects of London life and are being indexed by people, places and occupations. The index, created by trained volunteers using laptops in the Guildhall Library Manuscripts Section, is available online as part of the Access to Archives catalogue (www.a2a.org.uk). Photo: Detail from Sun Fire Office archives Linkage with previous strategic recommendations Archives Task Force: Recommendation Seven Action 4 2.3.6 Capacity building in the archive domain Whilst there has been a welcome input of additional funding into the sector by grant-giving bodies, much of this has been to individual projects. The archive domain is in urgent need of funding to ensure that the benefits of projects are sustained and that services have the capacity to mainstream these activities into the core service provision. The NCA welcomes the aim of grant-giving bodies to ensure projects have long-term outcomes and would encourage core funders to look seriously at the evaluation of such projects to consider increasing long term funding to sustain project benefits and embed new working methods into core service delivery. CASE STUDY Digital Stroud Digital Stroud was a project to create an interactive digital resource about Stroud, from the resources of the partner organisations; Stroud District Museum Service, Gloucestershire Library Service, Gloucestershire Record Office, Gloucestershire Museums, Gloucestershire County Council IT unit, curriculum and LEA, and Stroud Local History Society. In addition to funding from all the partners the project received support from SWMLAC and the Learning and Skills Council (ESF funding). The project team worked with a range of organisations, groups and individuals to commemorate the 700th anniversary of Stroud in 2004 though an interactive website and series of adult learning courses. The project enabled the purchase of equipment and the recruitment of new staff. The staff that were involved in the project are now permanently employed within the partnership. Linkage with previous strategic recommendations Archives Task Force: Recommendation Five Action 1 and Recommendation Six Action 1 and 2 Giving Value - Funding priorities for UK Archives 2005-2010 2.3.7 Collections Development Collecting policies and development are coming under increasing scrutiny both within individual archives and at a regional and national level. The need for local government-funded archives to collect materials that reflect their local communities has already been flagged up as an issue. The MLA Designation Scheme identifies and celebrates outstanding collections of national and international importance held in England's non-National museums, libraries and archives, based on their quality and significance. This scheme began in 1997 and is being rolled out to libraries and archives in 2005. It is hoped that the extension of this scheme will highlight the significance of non-national collections to funders and public alike. Although there is no evidence that there has been an increase in nationally important collections being offered for sale rather than gifted to archive repositories, there is concern that there has been a reduction in the number of organisations with purchase budgets. In a recent survey, undertaken by The National Archives, of over 230 repositories, only 58 confirmed that they had any purchase budget at all, and of these only 18 had a fund of more than £5000. In addition there is some concern that online auctions are being used to sell some archival materials as this form of sale has inherent risks regarding issues of provenance. CASE STUDY Lady Anne Clifford The Third Set of Lady Anne Clifford’s Great Book of Record was purchased by the Cumbria Archive Service in 2004. Funding for the acquisition came from the Heritage Lottery Fund, Cumbria County Council’s Eden Local Committee, Curwen Archives Trust, Appleby-in-Westmorland Society, Clifford Society, Cumbria Family History Society, Friends of Cumbria Archive Service and individual donations. Lady Anne Clifford (1590-1676) spent much of her life fighting for her right to inherit her estates in Westmorland and Craven. The result of this endeavour was the Great Books of Record, part cartulary, or register, of all the documents relating to her family and her estates, many of which no longer survive, part family pedigrees and part autobiography. Since the Great Books represented a major undertaking and Lady Anne wanted frequent access to them, three sets of these great volumes were prepared, and kept separately at Appleby Castle, Skipton Castle and Lincolns Inn. Lady Anne frequently annotated the Great Books during her travels and each set is therefore unique. Whilst two sets were deposited with Cumbria Archive Service, the third set had previously remained in private hands. The acquisition also represents the completion of a unique and continuous record of the Clifford Estates from 1203 to 1649. Photo: Lady Anne Clifford's Great Books of Record Book 3 Page 1 Family Tree Linkage with previous strategic recommendations Archives Task Force: Recommendation Five Action 5 and Recommendation Six Action 1 15 16 The National Council on Archives 2.4 Interpretation 2.4.1 Supporting new cataloguing Cataloguing is essential in order to provide comprehensive access opportunities, to enable users, from academics to lifelong learners to choose their own research or learning paths. Cataloguing is also a key requirement in developing interpretative activities, both online learning resources and outreach or formal educational benefits – without this key to a collection the most appropriate materials may not be found. However, archive collections rarely enter a repository carefully arranged and listed. It is the task of the professional archivist, often assisted by support staff and/or volunteers, to create a catalogue of the material to allow access to the collection. This completed catalogue assists with security and collections management, provides an opportunity to see how material relates to parts of the whole, can explain why material is not extant, and provides the context for the collection through its administrative history and provenance. Cataloguing can be time consuming and labour intensive and increasing emphasis on front line activities in many services has reduced the time archive staff can spend on these activities, leading to the accumulation of substantial backlogs. A number of projects have attempted to estimate the existing backlogs of uncatalogued material. ‘LogJam’ is a project that aimed to identify, quantify and prioritise uncatalogued archival collections in the North West. The audit suggested that 29% of the region’s holdings are uncatalogued and that it would take 299 archivist years and 62 paraprofessional years to eliminate the cataloguing backlogs. The vital need for cataloguing as part of any development to improve access to archives is endorsed by the NCA and it welcomes all commitments by core funders and grant-giving bodies to support this activity, particularly where it is evidenced by demonstrable user demand. Whilst it is essential that core funders provide more support for this activity on an ongoing basis, the fact that cataloguing is a one-off activity makes it particularly suitable for funding as part of specific funding streams. 2.4.2 Creation of high-quality exhibitions The use of physical and online exhibitions is a traditional, but effective way, to deliver interpreted access to archive materials to a broader audience. Exhibitions can range from small transportable displays through to the development of fully designed fixed exhibition areas. Archives need to raise the standard of their display and presentation of materials in line with the rest of the heritage sector. To achieve this archives need both investment in infrastructure and project based funding support. NCA welcomes the contribution of all types of funders to this work. CASE STUDY Unlocking Neath’s Archival Heritage Unlocking Neath’s Archival Heritage is a joint venture between West Glamorgan Archive Service and Neath Antiquarian Society, funded by the Heritage Lottery Fund. The aim of the project was for staff from the West Glamorgan Archive Service to catalogue archive materials held by the Neath Antiquarian Society at the Neath Mechanics Institute. The materials will be available for consultation at the West Glamorgan Archive Service Neath Archives Access Point. Not only was the collection previously uncatalogued but in most cases there was no information on the provenance, therefore to catalogue and structure the collection required significant professional skills. Photo: Front page of document from Neath Antiquarian Society Linkage with previous strategic recommendations Archives Task Force: Recommendation Seven Action 3 British Archives – The Way Forward: Focus Area Four CASE STUDY The Women’s Library The Women’s Library opened its new facility in East London, with funding support from the Heritage Lottery Fund, in 2002. It has mounted a series of successful exhibitions in building with a combination of archive materials and objects. These have ranged from 'Dirty Linen', an exhibition exploring women's uneasy and at times obsessive relationship with cleanliness to ‘Iron Ladies: Women in Thatcher’s Britain’. Photo: Art for Votes' Sake exhibition, 2003 Linkage with previous strategic recommendations Archives Task Force: Recommendation Two Action 1 Giving Value - Funding priorities for UK Archives 2005-2010 2.5 Excellence and Innovation 2.5.1 Development of centres of expertise The complexity of the archive domain; the range of size of organisation and governing structures mean that it will never be possible for all organisations holding archives to excel in all the key priority areas. To ensure overall levels of improvement in care and access it is therefore necessary to consider developing centres of expertise that can provide resources, skills and services to a range of archive institutions. The regional film archives are significant examples of centres of excellence in the preservation of, and access to, moving image collections. Unfortunately these services suffer from a chronic lack of sustainable revenue funding. In 2004 MLA funded the publication of Hidden Treasures: The UK Audiovisual Archive Strategic Framework and the NCA would encourage funders to support the aims and delivery of the strategy. CASE STUDY Yorkshire Film Archive The Yorkshire Film Archive is an independent charity based at York St John College. It is housed in a newly equipped facility funded by the Heritage Lottery Fund and Yorkshire Forward. The purpose built premises include temperature and humidity controlled storage vaults with specialist facilities for the care of film, video tape and digital materials, transfer facilities, analogue and digital formats, editing facilities, specialist repair and conservation rooms and a public access viewing room. Linkage with previous strategic recommendations Archives Task Force: Recommendation Six Action 2 and Recommendation Seven Action 1 2.5.2 Encouraging and developing cross-domain working The archive domain has acknowledged that it can learn much from museum and library professionals when considering audience development. Much of the advice and support the domain has received from MLA has been through cross-domain initiatives. For example, MLA’s Disability Portfolio, published in 2004, is a collection of 12 guides on how best to meet the needs of disabled people as users and staff. The domain has also benefited in developing projects with library and museum partners that can draw upon the strengths of each area. The NCA is keen for funders to support cross-domain partnerships, particularly those that assist with capacity building and skills-sharing. CASE STUDY ‘Write on Fareham!’ ‘Write on Fareham!’ was a project delivered by Hampshire Record Office and Westbury Manor Museum, with funding support from Arts Council Southeast, and SEMLAC. The aim of the project was to encourage diverse new audiences in social history, and to produce contemporary literature and art with the aid of a writer-in-residence, using archives and museum objects as creative as well as informative resources. Three primary schools in the Fareham district participated in the project that was led by an archive education officer, curator and Judy Waite, childrens’ author. Photo: An example of student's work Linkage with previous strategic recommendations Archives Task Force: Recommendation Three Action 1 and Recommendation Four Action 1 17 18 The National Council on Archives 2.5 Excellence and Innovation continued 2.5.3 Trialing new ideas Archives are keen to demonstrate a willingness to address technological changes, developing government agendas and new service delivery methods. In order to allow archives to innovate, core funders and grant-giving bodies must be willing to fund projects that are attempting to trial new ideas. As long as projects can demonstrate in a robust manner that they are attempting to meet user needs, and they have a thorough built-in evaluation process, then it is important that the benefits of potential innovation are balanced against the risks of limited success. In other words such projects must have permission to fail. For too long archives have been forced to follow the lead and example of better-funded sectors and it is important that the practical skills and knowledge of the sector can be drawn out into delivering truly amazing new projects. CASE STUDY Travelling Archive Travelling Archive, a project developed by Time and Place Projects, was the first winner of the Roots & Wings awards in 2004. Children from Hackney primary schools formed their own learned societies and then created an archive for their society, including rolls of honour, bound journals, portraits of members, letters and certificates. The teams then swapped materials and conserved and catalogued the collections, creating an archive to make them accessible to friends and parents and friends. The project included visits by the children to London Metropolitan Archives. Linkage with previous strategic recommendations Archives Task Force: Recommendation Three Action 1 and Recommendation Four Action 1 Giving Value - Funding priorities for UK Archives 2005-2010 3.0 Context - the Last Five Years In 1998 British Archives – The Way Forward was produced by The National Council on Archives as a contribution to shaping the agenda for the development of UK archive services over the years 1999 to 2004. Particularly aimed at funding bodies, the report analysed the state of play in the domain and proposed future goals. A further NCA publication, Changing the Future of Our Past (2002), made the case to stakeholders for the importance of archives in their own right and their relevance within government policy initiatives from electronic government to education and learning. Since the publication of these two documents there have been a range of successful projects and programmes that have further demonstrated this case and can be built upon in the short and long-term. In addition significant structural and legislative change in the heritage sector and beyond, have had an impact upon archival provision, and will continue to do so, over the next five years. This section outlines some of these key aspects of change and impact, providing a context for the five key priority areas that NCA is highlighting for future development. 3.1 The Archive Domain The archive domain in the United Kingdom is complex in size and coverage. Within the umbrella of the archive domain are organisations dedicated to the preservation and access of archives, such as the national and county archive services; organisations that make records available as part of their total function such as university repositories; organisations that make their own archives available such as a number of businesses, charities and professional bodies and records held in private hands. The Archon Directory, maintained by The National Archives, lists over 2,200 archives, libraries and other record holding institutions throughout the United Kingdom. In addition to this ‘formal’ sector there is an increasingly active community archive sector, with over 200 groups across the country. In the past there has been little national co-ordination within the domain, other than through professional bodies and the work of the National Council on Archives itself. 8 IDAC includes representatives from the government bodies The National Archives, National Archives of Scotland, Public Record Office of Northern Ireland, Office of the Deputy Prime Minister, Department for Culture, Media and Sport, The Department for Education and Skills, Scottish Executive, National Assembly for Wales and Cymal: Museums Archives and Libraries Wales. As well as expert advisers from Museums, Libraries and Archives Council, National Council on Archives and The British Library. 3.1.1 Museums, Libraries and Archives Council The Museums, Libraries and Archives Council (MLA) was created in April 2000 (under the name Resource) as a non-departmental public body, sponsored by the Department for Culture Media and Sport (DCMS). MLA replaced predecessor bodies concerned with the co-ordination and development of libraries and museums, but this was the first time that the DCMS had funded a body concerned with advocacy for, and strategic development of, the English archive domain as a whole. The creation of MLA emphasised the synergies between the work of museums, libraries and archives and has encouraged the archive domain to work with its cultural partners; sharing experiences of best practice, developing projects and programmes in partnership, and jointly addressing new government agendas such as social inclusion and basic skills provision. In 2001 MLA produced a document called Developing the 21st Century Archive: An Action Plan for UK Archives outlining initial actions within the domain for the new agency. In 2002 MLA was invited by the DCMS to establish the Archives Task Force. The report of the Archives Task Force was published in 2004 under the title Listening to the Past, Speaking to the Future. The recommendations of this report will become the basis for an action plan that is being developed by the UK Inter-departmental Archive Committee (IDAC)8. Many of the recommendations will be taken forward by MLA in its Archives Development Plan, one of the delivery strands of the IDAC report. 3.1.2 The National Archives Following an announcement in Parliament in July 2002, The National Archives (covering England, Wales and the UK government) was formed in April 2003 by bringing together the Public Record Office (PRO) and the Historical Manuscripts Commission (HMC). The National Archives operates under the responsibility of the Lord Chancellor. The creation of The National Archives has allowed for a greater central coherence, and the development of national advisory services for archives building on the expertise of both the HMC and PRO inspection services. It has also allowed The National Archives to provide capacity building for the domain through the central management or lead partner status in projects such as Access to Archives (A2A), an online catalogue of English archive collections; and to develop models for best practice such as in the area of digital preservation. 19 20 The National Council on Archives 3.0 Context - the Last Five Years continued 3.2 Regionalisation The last five years have seen increasing moves, encouraged by the government’s devolution agenda, to look at the delivery of services in regional contexts to develop better partnership working, engage with regional priorities, and encourage a sense of local accountability. However, following the rejection of the proposal to establish an elected regional assembly in the North East, in the referendum of November 2004, a future of increased regionalisation seems less certain. Nevertheless an emphasis on strategic partnership working will continue to have an impact both regionally, and via the establishment of Local Area Agreements. 3.2.1 Regional cultural consortia In 1999 the Department of Culture, Media and Sport instigated the creation of regional cultural consortia in England. Eight cultural consortia have been developed (the Cultural Strategy Group for London has a similar remit in London) and have published regional cultural strategies. These strategies tie the work of archives into a broader cultural context. 3.2.2 Development of regional archive strategies The regional archive strategies produced by the English Regional Archive Councils, and the Archives Council Wales between 2000-2001, attempting to provide for the first time a comprehensive framework for action for the archives domain across Great Britain. The regional archive councils were set up by the NCA in 2000 by invitation of the DCMS and with support from MLA. In 2001 the NCA published a summary of most of these strategies in Archives in the Regions: An Overview of the English Regional Archive Strategies. The Scottish Council on Archives was set up in 2002 and will shortly publish its own strategy. 3.2.3 Regional Agencies for Museums, Libraries and Archives In England much of the delivery of the regional archive strategies has been achieved by the regional agencies for museums, libraries and archives. Archives are also contributing to cross-domain developments steered either nationally (e.g. use of the ‘Inspiring Learning for All’ framework), or addressing regional priorities. The nine English Regional Agencies in each Government Office region are core-funded by the Museums, Libraries and Archives Council (MLA). The agencies deliver strategic programmes based on a shared corporate planning framework with MLA. This structure is currently being consolidated as part of a major Organisational Development Programme in order to create a more co-ordinated structure. In April 2004 the Welsh Assembly Government established CyMAL: Museums Archives and Libraries Wales, which has taken on similar duties to the English regional agencies. In Scotland the Cultural Commission has recently issued its final report “Our Next Major Enterprise..” which will have an impact on archives in Scotland, if its recommendations regarding strategy and delivery within the cultural sector are taken forward by the Scottish Executive. 3.2.4 Heritage Lottery Fund Following a strategic review, the Heritage Lottery Fund (HLF) also set up separate committees in Northern Ireland, Scotland, Wales and each of the nine regions of England in 2001. The members of these regional committees make decisions on Heritage Lottery Fund grant requests of up to £2 million in their particular area, based on regional priorities. The creation of the committees also aims to ensure an equitable geographic spread of grant recipients. Giving Value - Funding priorities for UK Archives 2005-2010 3.3 Legislative changes impacting on the domain 3.3.1 Freedom of Information Act, 2000 From 1 January 2005 the Freedom of Information Act gives individuals a right of access to information held by English, Welsh and Northern Irish public authorities, for example central and local government, police authorities and the National Health Service. The Freedom of Information (Scotland) Act, 2002 gives similar rights in Scotland. Public authorities must tell an applicant (i.e. the person making a request) if they hold the information. If they do, they must provide the information unless it is subject to one of the exemptions within the Act. The run-up to full implementation of the Act saw an increase in local authorities and other public bodies appointing records managers to assist in managing the delivery of publication schemes and developing internal systems for delivering compliance. The Act applies retrospectively and thus the Act provides a strong impetus towards the full cataloguing of archive material held in this part of the archive domain. 3.3.2 Proposed records management and archive legislation In 2003, The National Archives launched a public consultation on proposed revisions and developments to national records and archives legislation. The proposal includes a new duty to create and keep records in accordance with agreed standards to be set by the Lord Chancellor for central, local and regional government including provisions regarding digital record preservation. A new statutory duty for principal local authorities to provide archive services and the appropriate monitoring and regulation of these duties were also key parts of the proposals. The enactment of the latter, in particular, would have a potentially significant impact on the future core funding of a substantial part of the domain. For more information on expenditure see Overview of Data in the Museums, Libraries and Archive Sector, MLA, 2004 http://www.mla.gov.uk/documents/ev_stats_overview.doc 10 CIPFA's Leisure and Recreation Statistics Estimates series 9 11 CIPFA statistics analysis by Amanda Arrowsmith and Kate Thompson, AKA Partnership (July 2003), http://www.nationalarchives.gov.uk/archives/psqg/cipfa.htm 3.4 The Funding Picture Some welcome new funding has come into the sector over the last five years, but the demands on archive services have grown at least as quickly. Whilst some services have transformed themselves into successful fundraising operations others have still been unable, or unwilling, to seek funding outside their own organisation. The NCA, through its Archive Lottery Advisory Service, and the regional agencies, through their own training programmes and funding officers, have sought to address some of the skills development issues about fundraising and advocacy to give practitioners greater confidence in this area. 3.4.1 Core funding The complex nature of the domain makes it difficult to assess total core-funding to archives in the UK. In many organisations budgets for staffing archive provision or collections care come under more general library or office management budgets. The estimated net revenue expenditure of local authority archives in England in 2003-4 was £39.6 million, an increase of 9.4% on the previous year 9. This compares with an estimated gross net expenditure for local authority museums in England of nearly £143 million10. Whilst local authority expenditure on museums is around four times greater than on archives, library expenditure is around eighteen times greater. From the archive service statistics compiled by the Charter Institute of Public Finance and Accountancy (CIPFA) it would appear that roughly 60% of archive expenditure is allocated to staff costs11. 3.4.2 Non-core funding Archives still suffer from the lack of an appropriate range of non-core funding streams that can provide funding for long term developments. The funding opportunities that have been available have tended to have a strong front-end emphasis on new ways to deliver services. This funding has provided the opportunity to trial new methods of audience development for the domain, and many successful projects have harnessed new technologies to achieve this aim. However, this funding has not had the same impact on the chronic capacity issues created by long-term under-investment in the domain. Major sources of additional funds to the domain over the last five years are listed on the following page. 21 22 The National Council on Archives 3.0 Context - the Last Five Years continued Regional Agencies for museums, libraries and archives Type of projects funded: Projects have been led in the main by publicly funded archives. Some of the regional funding programmes have focused on stewardship and collection care issues, or education and access; others have been more general in their criteria. Estimated total funding 2001-2004: over £600,000 Heritage Lottery Fund (HLF) Type of projects funded: Projects led by not-for-profit organisations. Builds and capital improvements, conservation, cataloguing, digitisation and online resources, education and audience development projects have all been elements of successful projects. This funding stream has been key in supporting the A2A, Archives Network Wales and SCAN projects. Estimated total funding 1999-2004: over £54 million12 New Opportunities Fund (NOF) Type of projects funded: A programme of essentially cross-domain projects for the digitisation of learning materials, including resources from a range of archives across the UK. Projects are now available via www.enrichUK.net. Estimated total funding 1999-2004: *£50 million13 The Research Support Libraries Programme (RSLP) The RSLP was a national initiative, funded by the four higher education funding bodies. It started in the academic year 1999-2000 and finished in 2002. Type of projects funded: Collaborative Collection Management Strand and Research Collections in the Humanities and Social Sciences Strand enabled a range of projects including mapping studies, cataloguing, digitisation and development of online gateways. Estimated total funding 1999-2002: c£6 million MLA/V&A Purchase Grant Fund Type of projects funded: acquisitions of objects relating to the arts, literature and history to regional museums, record repositories and specialist libraries in England and Wales. Estimated total funding 2000-2004: over £460,000 Full Disclosure Full Disclosure, co-ordinated by the British Library, is the national initiative committed to retrospective catalogue conversion and retrospective cataloguing in museums, archives and libraries. Type of projects funded: retrospective catalogue conversion and retrospective cataloguing. Estimated total funding 2003-2004: £35,500 The National Manuscripts Conservation Trust (NMCT) The British Library and the Royal Commission on Historical Manuscripts created the Trust in 1990, with funding from the then Office of Arts and Libraries (now the Department for Culture, Media and Sport) and from private benefactors, to provide financial assistance to owners and custodians in the United Kingdom in preserving the nation’s written heritage. The fund is now administered by The National Archives. Type of projects funded: Grants to publicly funded archives and charitable trusts for preservation measures and conservation work. Estimated total funding 1999-2004: £418,000 Research Resources in Medical History This grant scheme was set up by the Wellcome Trust in 2000. Type of projects funded: the cataloguing and preservation of medical history collections in libraries and archives across the UK. Estimated total funding 2000-2004: over £1,524,000 Esmée Fairbairn Foundation Esmée Fairbairn Foundation was established in 1961 by Ian Fairbairn, a leading city figure whose company, M&G, was the pioneer of the UK unit trust industry. Type of projects funded: Grants to charities and not-for-profit organisations for cataloguing and collections development. Estimated total funding 1999-2004: £253,000 Pilgrim Trust Edward Stephen Harkness of New York founded the Pilgrim Trust in 1930. Type of projects funded: Current priorities for funding include the promotion of scholarship, academic research, cataloguing and conservation within museums, galleries, libraries and archives, particularly those outside London. Estimated total funding 2001-2003: £235,000 HLF classes archive-related projects under the broader category of Documentary Heritage. It states that it has funded projects in this area to a level of £190 million in the last ten years. The figure in the text is from an estimated total for the ‘formal’ archive sector [local authorities, higher education, specialist repositories and regional film archive provision since 1999. There were an estimated 204 projects receiving funding. Of that funding 25% has been spent on acquisitions, 36% on new builds, and 39% on other projects including cataloguing, digitisation, outreach, education etc. 13*denotes total programme funding rather than the amount received specifically by archives, or archive-related projects. 12 Giving Value - Funding priorities for UK Archives 2005-2010 3.5 User Trends Over the past five years archives have looked to identify more closely the nature of their core usage and create audience development strategies at both national and local levels. There has been a greater emphasis on the collection of quantitative data about users in individual organisations and across the UK. Recent theoretical research in the cultural sector has advocated for new ways of measuring the qualitative aspects of user experience14, and archives have begun to use more sophisticated methods to identify users’ perceptions and expectations of archive services. However, attempting to find new ways to deliver improved services to existing users, and new methods of access to encourage a broader user base, has been difficult when funding levels have not increased exponentially. 3.5.1 PSQG National Visitors Survey The Public Services Quality group (PSQG) was established in 1996 as an informal network for those working in archives to share best practice and develop new approaches to delivering quality services. It is now formally constituted as a sub-committee of the National Council on Archives15. The first national visitors survey was organised in 1998. Further surveys have been undertaken in 1999, 2001, 2002 and 2004. IPF, the commercial arm of The Chartered Institute of Public Finance and Accountancy, provides technical support for the survey in gathering and processing the data. The statistics shows that the archive user demographic has remained relatively stable during the past five years. For example, in 2001, 79% of users were aged 45 or over and in 2004 the figure was 74%. The number of visitors from the under-24 age group was 3% in 2001, and 4.5% in 2004. Archives continue to attract relatively small numbers of visitors identifying themselves as part of ethnic minority communities, although there has been evidence of improvements in this area, with an increase from 2% in total in 2001 to 3% in 2004. Capturing Cultural Value: How culture has become a tool of government policy, John Holden, Demos, 2004 15 Full information on the PSQG and survey reports is available at http://www.nationalarchives.gov.uk/archives/psqg/survey.htm 16 Full information on the Archive Awareness Campaign is available at http://www.archiveawareness.com 14 There do, however, appear to have been shifts in the usage of archives, demonstrating an increase understanding of the evidential value of records. This shift will be advanced further by the impact of Freedom of Information legislation. Whilst in 2004, perhaps not surprisingly, 98% of visitors agreed that archives contribute to society by ‘providing opportunities for learning’ and 97% saw them as ‘preserving our culture and heritage’, 66% also agreed that they contribute by ‘supporting the rights of citizens’. Increasingly archives are being visited for business purposes and for formal education which has meant that the percentage of users stating the main purpose for their visit as ‘personal interest’ has dropped from 78% in 1999 and 83% in 2001, to 63% in 2002 and 51% in 2004. Another interesting trend is the usage of the internet by archive users. Despite the evidence that a large proportion of users are of aged 60+ the figures for internet usage amongst archive users have always been high and have increased rapidly, for example 52% of visitors in 1999 used the internet, and by 2004 this had reached 85%. 3.5.2 Archive Awareness Campaign The NCA has co-ordinated the Archive Awareness Campaign16 since 2003 with funding support from The National Archives and the Museums, Libraries and Archives Council. The aim of the 2003 Archive Awareness Month (AAM) was to break down the perceptions amongst the general public and the media that archives are ‘boring’, ‘dusty’ and ‘difficult to access’. This was achieved through a PR campaign and events across the UK and Ireland aimed at encouraging new users. The campaign management structure was designed to enable central co-ordination but there was a strong emphasis on empowering the regions and individual archives to contribute at levels appropriate to their own organisation. The 2003 campaign used the theme ‘Love and Hate’ as a hook for archive events and publicity. The national evaluation of the 2003 campaign demonstrated that 41% of those who attended AAM events were first time visitors to archives and 40% of those who attended events felt that they had changed their perceptions of archives. 23 24 The National Council on Archives 3.0 Context - the Last Five Years continued In 2004 the campaign developed a media partnership by working in conjunction with the BBC on its ‘Who Do You Think You Are?’ programme, a 10-part series focusing on family and social history by tracing the ancestry of a range of celebrities. The media and PR campaign continued year-round with opportunities for media training for archive practitioners. To coincide with the series the events were spread over a longer period, October to December 2004 and the theme ‘Routes to Roots’ was chosen to enable participant archives to create both family history and other types of activities. Over 500 events were held, including BBC Family History Days, across the UK, with 72% of participants scoring events as ‘Very Good’. 3.5.3 Popular history in the media There have been a number of high-profile history series broadcast over the last five years. Series such as Simon Schama’s ‘A History of Britain’ and David Starkey’s programmes focused on the monarchy have been joined in the schedules by a wide range of series and one-off shows focusing on topics as diverse as the Dark Ages, the Victorians and the Second World War. Many of these programmes either include archival footage or are based on primary research in UK archives, however this has not always been apparent from the final edit. In general the productions have tended to follow one of two trends, either the use of a single authoritative historian or talking heads interspersed with dramatic reconstructions. The success of the BBC’s ‘Who Do You Think You Are?’ series demonstrates the capacity of television to harness popular interest in archives. The programme became the top-rated BBC2 show of 2004 with an average of 4.7 million viewers per episode. The emphasis, both on the shows themselves and in the additional interactive and online BBC product, on active audience engagement ensured that the archival research was highly visible in the series. The show’s popularity was translated into increased demand for archival sources at both a national and local level. For example, the National Archives’ Documents Online service received 400% more requests in November 2004 than November 2003 and a snapshot of 10 archive services revealed an increase in new users of 36% in the last quarter of 2004. The BBC’s own evaluation demonstrated that 7% of UK adults claimed to have started researching their family history for the first time during the timescale of the series. The TV interest in historical subjects has coincided with a rise in the publication of popular history books. This has been fed by interest surrounding the millennium and TV tie-in publications. There has also been a trend towards the use of historical settings and/or research in both popular and literary fiction and an expansion in the number of general and specialist history magazines, for example there are now at least five magazines published in the UK dedicated to family history. Although this level of general interest in historical subjects cannot be guaranteed to continue it is important that archives are given the funding and tools to capitalize on the current enthusiasm. Giving Value - Funding priorities for UK Archives 2005-2010 3.5.4 Internet Usage The internet has allowed access to material from archive holdings in unprecedented ways. The challenge for archives is to harness the technology available whilst managing user expectations regarding ‘instant’ information. Use of the internet to source information from archives has increased at a dramatic rate. For example, information requests on The National Archives’ website reached 117 million in 2003/4, a tenfold increase since 2001. A survey of non-users demonstrated that around a third thought they were likely to use the internet for family history research over the next two years where only 11% thought they might join a local history society17. Online researchers are increasingly sophisticated and are looking for both mass and tailored access to integrated search facilities. For example, research undertaken by the NCA, for what is now the aUK partnership, demonstrated that 87% of users “strongly agree” that they would like to search all UK archives on line from one website18. The use of the internet as a primary access tool has also had an impact on issues of ownership. The ability to create online community archives has enabled new groups to bring together archive material to develop sites focusing on a sense of place, or cultural identity. These community sites have advantages in allowing their creators to bypass traditional archive structures, but if not funded and managed appropriately there can be risks from lack of sustainability, copyright concerns and an insufficient regard for preservation of original materials. 17 Non-archive user survey, Omnibus Study, MORI, MLA, 2003 18 Online survey of users - for more information on aUK see 2.1.1 25 26 The National Council on Archives 3.0 Context - the Last Five Years continued 3.5.5 Government agendas 3.5.6 Cross-domain working Since the election of the Labour government in 1997, there has been increasing pressure on publicly funded archives to improve access to their collections to the broadest possible audience. This has meant addressing the issues surrounding the narrow demographic make-up of the traditional user base. In addition to promoting use of archives for new purposes, and to new under-represented audiences, there have been calls to improve services to those most at risk of social exclusion. Working with social excluded groups requires different approaches and requires the development of long-term partnerships, which makes such work time and staff intensive. Since the successful opening in 1988 of the Tate’s outpost in the Albert Docks in Liverpool, the use of cultural attractions and the heritage as part of broader regeneration schemes has also been promoted by government19. This has led to the siting of new archive premises within regeneration areas, such as the Greenwich Heritage Centre based in the historic Woolwich Arsenal, and the development of archive-related projects in local areas in receipt of Neighbourhood Renewal Funding. Much of the work promoted by MLA is predicated on the development of working across the museum, library and archive sector. The concept of learning from projects, techniques and staff in the wider heritage environment has enabled archives to move more quickly towards the delivery of the government agendas outlined in 3.5.5. Similarly archive professionals have been able to contribute skills to the broader sector. Examples of cross-domain working range from individual projects such as those developed under the NOF-digitise funding stream, through to the development of policy and guidance. Cross-domain working can take place at a micro level within a particular organisation or at national levels. Successful partnership working across museums, libraries and archives requires understanding of the similarities and differences between these closely related professions and respect for different working methods. External funding streams have been used successfully to pilot new work practices and partnerships. The fragmentation of the archive domain makes the concept of partnership working even more relevant. For example, projects involving a number of archives located across the higher education sector, local authorities, businesses and charities and other specialist repositories can be equally beneficial. 19 For example, Culture at the Heart of Regeneration, DCMS consultation paper, 2004 Giving Value - Funding priorities for UK Archives 2005-2010 Appendix A - Chronology of change 1998 2002 • British Archives – The Way Forward, National Council on Archives, published • Data Protection Act, 1998 passed • First PSQG National Visitors Survey • Changing the Future of Our Past, National Council on Archives, published • MLA invited by DCMS to establish an Archives Task Force • Consultation to develop an Archives Policy for Northern Ireland (APNI) began • New Opportunities Fund awards £50 million under Digitisation programme • Freedom of Information Act (Scotland) passed • Government Policy on Archives Action Plan • NCA began issuing quarterly Parliamentary Briefings • Scottish Council on Archives created 1999 • Research Support Libraries Programme developed by the four higher education funding bodies (ended 2002) • DCMS instigates regional cultural consortia 2000 • Launch of Resource, later renamed MLA (Museums, Libraries and Archives Council) • Creation of regional archive councils in England • Freedom of Information Act, 2000 passed • BS 5454: 2000 Recommendations for the storage and exhibition of archival documents published • Research Resources in Medical History grant scheme set up by Wellcome Trust • ISAD(G): General International Standard Archival Description (Second Edition), published by the International Council on Archives 2001 • Developing the 21st Century Archive: An Action Plan for UK Archives, MLA, published • Archives in the Regions: An Overview of the English Regional Archive Strategies, NCA, published • NEMLAC, the first regional agency for museums, archives and libraries established in the North-East • Separate committees for Northern Ireland, Scotland, Wales and the nine regions of England established by the Heritage Lottery Fund • BS ISO 15489 -1:2001 Information and documentation - Records management, published 2003 • Creation of The National Archives (bringing together the Public Record Office and the Historical Manuscripts Commission) • The National Archives produces a proposal regarding new national records and archive legislation • Launch of the Archive Awareness Campaign run by National Council on Archives 2004 • Launch of ALM London completed the process of the establishment of the nine regional agencies for museums, archives and libraries • CyMAL: Museums Archives and Libraries Wales established within the Welsh Assembly Government • Launch of Listening to the Past, Speaking to the Future, the report of the Archives Task Force • Archives Policy for Northern Ireland (APNI) produced • Big Lottery Fund launched (to take over the work of the New Opportunities Fund and the Community Fund) • 10th anniversary of the National Lottery 2005 • Full implementation of the Freedom of Information Act, 2000 and the Freedom of Information Act (Scotland) 2002 • Scottish Cultural Commission report 27 28 The National Council on Archives Photography Credits 2.1.2 Scottish Documents Scottish Archive Network (SCAN) 2.1.3 emsource Department of Manuscripts & Special Collections at University of Nottingham 2.2.1 Legacy Project Tyne and Wear Archives Collections 2.2.2 There be Monsters Photographer: Tariq Chaudry 2.2.3 Comm@net Copyright: Batley Community Archive Group 2.2.4 Education through Football City of Westminster Archives 2.2.5 Marketing archive to new audiences Photographer: Stewart Turkington 2.2.6 Connecting Histories Birmingham City Archives 2.3.1 Norfolk Record Office Norfolk Record Office 2.3.2 Dick Peddie & McKay Collection Crown Copyright: RCAHMS (Dick Peddie & McKay Collection) 2.3.5 A Place in the Sun Guildhall Library MS section 2.3.7 Lady Anne Clifford Cumbria Archive Service, Cumbria Record Office (Kendal) Ref WD/CAT 2.4.1 Unlocking Neath’s Archival Heritage Courtesy of the Neath Antiquarian Society 2.4.2 The Women’s Library Courtesy of the Women’s Library 2.5.2 Write on Fareham! Hampshire Record Office A Company registered in England & Wales: Registered No: 4124338. Registered Office: c/o The National Archives, Ruskin Avenue, Kew, Richmond, Surrey, TW9 4DU Registered as a Charity: Number 1088088 www.ncaonline.org.uk The National Council on Archives receives core financial support from the Museums, Libraries and Archives Council and The National Archives