WORKING BOOK Working Paper Number (16-02) April 08, 2016 Rethinking your supply chain strategy: a brief guide Roberto Perez-Franco1 1 MIT Center for Transportation and Logistics MIT Global Scale Network MIT Global Scale Network Working Paper Series Rethinking your supply chain strategy: a brief guide Roberto Perez-Franco, MIT Center for Transportation and Logistics Abstract Rethinking a supply chain strategy is not a trivial problem. Supply chains tend to be rather complex entities, and the act of thinking strategically about them, what we call supply chain 'strategizing', reflects this complexity. The absence of an established answer in the supply chain management literature regarding how to rethink the supply chain strategy of an organization further compounds what is already a daunting problem. Between 2006 and 2016, a team of researchers at MIT’s Center for Transportation and Logistics (CTL) explored the problem of supply chain strategizing, as part the Supply Chain 2020 Project. After a decade of research in collaboration with world-class organizations, significant progress was made. Many questions remain open, and will continue to be explored by an offshoot of the SC2020 Project, called the MIT Supply Chain Strategy Lab. But we feel it is time to share with the community of supply chain managers the insights we have derived so far on how to re-think the supply chain strategy of an organization. That is the purpose of this text. Keywords: supply chain strategy, strategizing, capture, evaluation, reformulation Acknowledgements: The authors thank our students Javier Martin, Leonardo Laranjeira, Daniel Mota and Manuel Rippel for the feedback they provided to early versions of this manuscript. Corresponding Author: Roberto Perez-Franco MIT Center for Transportation and Logistics 77 Massachusetts Ave, E40-293, Cambridge, MA 02139 Email: roberto@mit.edu MIT Global Scale Network rethinking your supply chain strategy A BRIEF GUIDE roberto perez-franco contents introduction I 7 8 | MIT SCS LAB Acknowledgements CHAPTER 1 the nature of the beast B The basic challenges 9 10 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 11 It’s complicated! 12 | MIT SCS LAB Complexity: Objective vs. Subjective RETHINKING YOUR SUPPLY CHAIN STRATEGY | 13 Prescriptions to tame complexity 14 | MIT SCS LAB CHAPTER 2 our approach to the problem H Type-based vs Specific 15 16 | MIT SCS LAB Best practices vs Tailored practices RETHINKING YOUR SUPPLY CHAIN STRATEGY | 17 External and Internal Wisdom 18 | MIT SCS LAB Fundamental tasks Task #1: Scoping RETHINKING YOUR SUPPLY CHAIN STRATEGY | 19 Task #2: Visioning 20 | MIT SCS LAB Task #3: Specification Task #4: Articulation RETHINKING YOUR SUPPLY CHAIN STRATEGY | 21 Task #5: Evaluation Task #6: Generation Task #7: Selection 22 | MIT SCS LAB CHAPTER 3 a framework for rethinking SCS B A definition of supply chain strategy Strategizing in multiple dimensions 23 24 | MIT SCS LAB Bridging the gap RETHINKING YOUR SUPPLY CHAIN STRATEGY | 25 26 | MIT SCS LAB Adding granularity RETHINKING YOUR SUPPLY CHAIN STRATEGY | 27 The conceptual elements 28 | MIT SCS LAB The enabling elements RETHINKING YOUR SUPPLY CHAIN STRATEGY | 29 The internal elements The external elements 30 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 31 The complete picture 32 | MIT SCS LAB CHAPTER 4 capturing your SCS B Categorization vs Articulation 33 34 | MIT SCS LAB Mapping concepts 101 RETHINKING YOUR SUPPLY CHAIN STRATEGY | 35 Negotiate directly with tier-2 suppliers on behalf of tier-1 suppliers. Aggregate volume of procurement orders Leverage Dell’s buying power 36 | MIT SCS LAB Aggregate volume of procurement orders Leverage Dell’s buying power Negotiate directly with tier-2 suppliers on behalf of tier-1 suppliers. RETHINKING YOUR SUPPLY CHAIN STRATEGY | 37 This way to “Why?” Ensure continuity of supply Aggregate volume of procurement orders This way to “How?” Reduce procurement costs further Leverage Dell’s buying power Negotiate directly with tier-2 suppliers on behalf of tier-1 suppliers. 38 | MIT SCS LAB Vertical axis: the strategy-operations continuum RETHINKING YOUR SUPPLY CHAIN STRATEGY | 39 Horizontal axis: the thematic range 40 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 41 When mapping, hold judgment 42 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 43 Nominal and Executed 44 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 45 CHAPTER 5 a protocol for capture W Step 1 - Scope 46 RETHINKING YOUR SUPPLY CHAIN STRATEGY | 47 Example Step 2 - Conduct qualitative interviews 48 | MIT SCS LAB Level 1 (7 individuals) Executive VP of Strategic Sourcing Senior VP of Marketing and Retail Sales Senior VP of Operational Excellence Senior VP of Customer Service Senior VP of Strategy and Business Development Executive VP of Operations and Supply Chain Senior VP of National Chain Accounts Level 2 (7 individuals) VP of Operations - West Region VP of Operations - East Region VP of Operations - Central Region VP of Specialty Sales VP of Information Technology VP of Strategic Planning and Execution VP of Operational Excellence Level 3 (8 individuals) Director of Inventory Optimization Director of Operations (x2) Director of Retail Sales (x2) Director of Consumer Products Manager of Performance Cons. Director of Marketing & Product Development RETHINKING YOUR SUPPLY CHAIN STRATEGY | 49 50 | MIT SCS LAB Open Questions RETHINKING YOUR SUPPLY CHAIN STRATEGY | 51 52 | MIT SCS LAB Semi-open questions RETHINKING YOUR SUPPLY CHAIN STRATEGY | 53 Example Step 3 – Identify areas, policies and choices Task 1: Identify tentative areas Task 2: Identify policies and choices in each area 54 | MIT SCS LAB Task 3: Confirm validity of policies and choices Example RETHINKING YOUR SUPPLY CHAIN STRATEGY | 55 o o o o o o o o o o o o o o o 56 | MIT SCS LAB o o o o o Step 4 – Identify objectives & build hierarchy Task 1: Look for the objectives Task 2: Prepare a hierarchical summary per area RETHINKING YOUR SUPPLY CHAIN STRATEGY | 57 Example o o o Step 5 – Build partial maps 58 | MIT SCS LAB Example Step 6 - Validate partial maps RETHINKING YOUR SUPPLY CHAIN STRATEGY | 59 Example Step 7 - Combine related partial maps Example 60 | MIT SCS LAB Step 8 – Map nominal strategy ─ Example RETHINKING YOUR SUPPLY CHAIN STRATEGY | 61 Step 9 - Assemble the FSM Example Step 10 - Validate FSM First round: Individual feedback 62 | MIT SCS LAB Second round: Collective feedback Example CHAPTER 6 evaluation criteria O Rumelt’s Challenge 63 64 | MIT SCS LAB Our Approach Evaluation Criteria Coverage RETHINKING YOUR SUPPLY CHAIN STRATEGY | 65 Clarity Feasibility Internal Consistency 66 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 67 External Consistency Support 68 | MIT SCS LAB Sufficiency Parsimony RETHINKING YOUR SUPPLY CHAIN STRATEGY | 69 Riskiness Advantageousness Actionability CHAPTER 7 applying the criteria T Coverage 70 RETHINKING YOUR SUPPLY CHAIN STRATEGY | 71 Examples 72 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 73 Clarity Examples 74 | MIT SCS LAB Feasibility Examples RETHINKING YOUR SUPPLY CHAIN STRATEGY | 75 76 | MIT SCS LAB Internal Consistency Compatibility RETHINKING YOUR SUPPLY CHAIN STRATEGY | 77 78 | MIT SCS LAB Example RETHINKING YOUR SUPPLY CHAIN STRATEGY | 79 B2 0% B3 0% B4 0% 0% 0% B5 27% 18% 18% 9% B6 0% 0% 0% 0% 9% B7 9% 0% 9% 0% 15% 38% B8 0% 0% 0% 0% 9% 73% 38% B9 0% 0% 0% 0% 23% 9% 0% 18% B10 0% 0% 0% 0% 10% 18% 0% 0% 18% B11 0% 0% 0% 0% 0% 0% 0% 18% 0% B12 8% 0% 0% 0% 9% 0% 0% 15% 0% 9% 0% B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 27% 8% 80 | MIT SCS LAB Coherence and Synergy RETHINKING YOUR SUPPLY CHAIN STRATEGY | 81 Examples 82 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 83 84 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 85 Support 86 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 87 Example 88 | MIT SCS LAB A1 A2 A3 A4 A5 A1 A2 A3 A4 A5 B1 50% 60% 90% 10% 40% B2 10% 50% 70% 0% 20% B3 70% 60% 80% 50% 60% B4 70% 20% 10% 10% 50% B5 60% 90% 89% 20% 50% B6 10% 20% 40% 0% 20% B7 50% 40% 70% 10% 30% B8 60% 50% 0% 30% 40% B1 B2 B3 B4 B5 B6 B7 B8 50% 40% 10% 70% 60% 60% 40% 10% 60% 50% 20% 30% 20% 50% 30% 30% 70% 30% 80% 50% 40% 10% 0% 60% 40% 80% 70% 60% 80% 50% 50% 60% 30% 90% 60% 40% 50% 70% 70% 50% RETHINKING YOUR SUPPLY CHAIN STRATEGY | 89 Sufficiency Example 90 | MIT SCS LAB About the remaining criteria RETHINKING YOUR SUPPLY CHAIN STRATEGY | 91 CHAPTER 8 reformulating your SCS O 92 RETHINKING YOUR SUPPLY CHAIN STRATEGY | 93 94 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 95 Progressive Formulation Who is involved 96 | MIT SCS LAB Required Inputs RETHINKING YOUR SUPPLY CHAIN STRATEGY | 97 Steps 98 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 99 100 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 101 102 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 103 104 | MIT SCS LAB From Specification to Elaboration RETHINKING YOUR SUPPLY CHAIN STRATEGY | 105 A word on implementation 106 | MIT SCS LAB CHAPTER 9 reformulation examples T Example #1: Libica 107 108 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 109 110 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 111 112 | MIT SCS LAB Example #2: Convenience Stop RETHINKING YOUR SUPPLY CHAIN STRATEGY | 113 - - - - - - 114 | MIT SCS LAB o o o o o o o o o o o o o o o RETHINKING YOUR SUPPLY CHAIN STRATEGY | 115 o o o o o o o o o o o o o 116 | MIT SCS LAB o o o o o o o o o o o RETHINKING YOUR SUPPLY CHAIN STRATEGY | 117 o o o o o o o o o o o CHAPTER 10 connecting the dots L 118 RETHINKING YOUR SUPPLY CHAIN STRATEGY | 119 120 | MIT SCS LAB RETHINKING YOUR SUPPLY CHAIN STRATEGY | 121 - - - 122 | MIT SCS LAB - - references 123 index RETHINKING YOUR SUPPLY CHAIN STRATEGY | 125