QUEENSBOROUGH COMMUNITY COLLEGE – STRATEGIC PLAN COMPLETION REPORT FOR 2006-07
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
Status
CUNY Goal:
RAISE
ACADEMIC
QUALITY
1. Strengthen
CUNY flagship
and college
priority
programs and
continuously
update curricula
and program mix
Documented
efforts to move
flagship and
priority
programs and
research
programs to the
next level
Recognition/vali
dation from
external sources
Self-reports by
the colleges
Resources will be
shifted to
University
flagship and
college priority
programs and to
support the
University’s
commitment to
become a
researchintensive
institution.
1.
As the undergraduate experience is
paramount at an open admissions college,
QCC will continue to recruit faculty that will
create integrated teaching and learning
experiences that invite students to become
partners in intellectual inquiry.
1. COMPLETED & ONGOING CETL coordinated task force
work on developing Cornerstone, Milestone and Capstone
courses/experiences, as continuation/culmination of the General
Education task force recommendations. 31 faculty members,
including recent hires, were involved in these committees.
CETL offered a pedagogy lecture/seminar series to help
develop and support a core community of faculty committed to
the creation and dissemination of effective teaching & learning
strategies. 16 faculty across disciplines, including new hires,
participated.
2.
Using the new Mission Statement and the Long
Range Plan developed during 2005-06, establish
objectives for the next five years and collect data
for measures established for evaluating
achievement of the Mission Stmt.
2. IN PROGRESS Institutional Research has prepared a draft
plan identifying key measures for the mission statement goal for
the VP for Academic Affairs’ review. The Steering Committee
for the Integrated Education Plan will be tracking progress on
the Campaign for Success indicators and on QCC initiatives.
CUNY and its
colleges will
draw greater
recognition for
academic quality.
3.
Continue with the third year of the new academic
program review process:
Implement the action plans resulting from the
A.A. in Liberal Arts and Sciences (LA),
Computerized Architectural and Industrial Design
(DD), and Telecommunications Technology (TC
and TX) program reviews during 2005-06;
Prepare for TAC/ABET site visit in Fall 2006 and
implement results;
Conduct program reviews for Business programs
(accredited by ACBSP), for the A.S. in Fine and
Performing Arts (FA), the A.A.S. in Digital Art
and Design (DA), and the A.A.S. in Music
Electronic Technology (ME).
Program reviews,
paired with
analyses of
enrollment and
financial data,
will demonstrably
shape academic
decisions and
allocations by
colleges.



4.
Begin implementing the schedule for course
assessment and use assessment results for
academic program review.
3. COMPLETED & IN PROGRESS
 Action plans presented for LA1, DD2 (completion
postponed till after TAC/ABET), and TC/TX2.
 TAC/ABET site visit completed, college responded to
reviewer reports, is awaiting ABET decision in summer.
 Business programs reviewed by ACBSP and accreditation
reaffirmed.
 Self-study reports for FA, DA, ME, EM near completion;
reviewers to come in fall 2007.
4. IN PROGRESS Key courses have been being identified in
each program review, and assessment of these courses has
focused on curricular outcomes. The Special Senate Committee
reviewing the College’s Educational Objectives provided
example outcomes for each objective, which can be
incorporated into course assessment methodology. English
Department will assess 300 series courses in 2007-08 using
revised Educational Objectives.
University
Objectives
University
Indicators
Online course
report and selfreports by
colleges
University
Targets
2006-2007
Colleges will
expand online
course and
program offerings
and use
technology to
enrich teaching
among CUNY
colleges.
QCC Strategic Plan
2006-07
Status
5.
CETL and ACC, under the direction of the Vice
President for Academic Affairs, will support
faculty and instructional staff development in
pedagogy using educational technology,
especially to enhance student learning in face-toface classes, and to increase retention in online
classes. The Office of Academic Affairs in
conjunction with the Academic Senate Committee
on Distance Education will assess the efficacy of
online instruction and recommend appropriate
changes.
5. COMPLETED & ONGOING Teaching & Technology
Workshops offered by CETL and by Academic Affairs, working
with ACC:
 Blackboard Beginner (2 )
 Using technology enhanced assignments
 How to engage students in online classes
 Create your own podcast
 E-portfolio
 Blackboard Winter session
Total attendees: 110
 With the new VPAA in place, Academic Affairs will create
a forum to discuss appropriate means of assessing efficacy
of online instruction.
6.
With adoption of the 2005-09 Technology Plan,
begin design for assessment of on- line courses.
(See attached Technology Plan)
6. NOT COMPLETED Postponed to 2007/08 as part of
preparation for Middle States accreditation visit.
7.
Increase by 5% the number of course sections
using Blackboard above the 2005-06 figure (463),
including expansion of e-portfolio to additional
sections in CIS and MET, and in two other
programs.
7. EXCEEDED Although the % of instructional (student)
FTE offered through partial or total on line courses is 0.8,
Queensborough faculty continue to expand the use of
Blackboard in their courses. The number of active courses has
increased by 44%. The number of courses that were webenhanced increased by 37%.
Blackboard
Fa Sp Fa Sp Fa Sp
Courses
2004 2005 2005 2006 2006 2007
Active
Courses
178 185 213 229 306 300
(under
(28) (24) (40) (36) (48) (9)
development)
2. Attract and
nurture a strong
faculty that is
recognized for
excellent
teaching,
scholarship and
creative
activity
College selfreports on efforts
to build faculty
quality through
hiring and tenure
processes and
investments in
faculty
development
Faculty
scholarship and
creative activity
report
Colleges will
continuously
upgrade the
quality of their
faculty, as
scholars and as
teachers
Faculty
research/scholar
ship will increase
from 2005-2006
levels.
8.
In conjunction with the Office of Academic
Affairs and CETL, the Faculty Executive
Committee will plan the fourth Conference of the
College to be held in October 2006.
9.
The campus will continue to foster the growth of
scholarly and pedagogical presentations and
publications and creative works, increasing by
10%.
10. CETL will coordinate pedagogical research at the
College and report annually to the Academic
Senate. Funding will be sought from grants to
support faculty research through:
E-portfolio use has expanded to additional sections in CIS, to
classes in Basic Skills, and in Digital Art and Design, and in
CLIP. Additionally, faculty in a variety of courses have
attended e-portfolio workshops and are beginning to incorporate
into their classes. ST-100 faculty will be developing e-portfolio
assignments to be piloted in Fall 2007.
8. COMPLETED 175 attended. Evaluation data has been
collected and reviewed for next year’s planning.
9. EXCEEDED Faculty scholarly and creative achievements
have been submitted via CUNY’s online form.
10. COMPLETED
 CETL funded 5 Pedagogical Research Projects (involving 6
faculty members @ $500 each) for academic year 06-07.
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07



summer stipends for research,
faculty development in pedagogical research
methods,
support for faculty research development.
Status


11. The Office of Academic Affairs, working with
the department Chairs, will build on mechanisms
established for integrating adjunct faculty with
the educational goals of the College; grant funds
will be sought to increase adjunct involvement.
% of
instructional
hours taught by
FT faculty
Instruction by
full-time faculty
will increase
incrementally.
Faculty & staff
diversity reports
More underrepresented
faculty and staff
will be recruited.
CUNY Goal:
IMPROVE
STUDENT
SUCCESS
3. Ensure that
all students
receive a solid
general
education and
Effective
support,
particularly in
Campaign for
Success
indicators: % of
students passing
core courses
with C or better;
% enrolled in
summer
programs after
Colleges will
implement
approved CUE
plans, make
progress on
Campaign for
Success
indicators, and
use outcomes to
12. The percentage of instruction delivered by full
time faculty declined to 52.9% [2006-07
baseline] in Fall 2005. Taking into account the
impact of writing intensive courses and released
time for new faculty, the College will take
appropriate measures to maintain full-time
instruction at least at this level. For 2006-07, the
College will allocate lines as follows: One new
line to Nursing and one to Chemistry. If Compact
is fully funded, one new line to Biology.
13. In accordance with the College’s Affirmative
Action Plan:

Establish a program of recruiting designed to
ameliorate the underutilization in departments;

Promulgate procedures utilized to address
complaints and institute workshops designed to
foster a climate of respect for and comfort with
diversity;

Create a timetable of activities that will help
implement the plan.
14. Under the umbrella of the Plan for Integrated
Education, introduced at the January 2006
Convocation, build on and /or launch the
following initiatives:
a. Launch at least two student
academies in Education and
Technology.
b. Continue to expand learning
communities and seek grant support
Results were presented April 25.
CETL offered 10 workshops on pedagogy topics in Fall
2006 (in addition to the 6 technology related workshops
listed above.) Total attendees: 110. One workshop was on
pedagogical research methods: 15 attendees.
CETL worked with faculty team developing PSS (Pathways
to Success in Science) workshops, to collect data about
impacts of the program on student performance.
11. IN PROGRESS Among other involvement, 14 new
adjuncts received WI training and an additional 27 taught WI
courses; one adjunct is working as Social Sciences Academy
coordinator. In response to the LA1 program review
recommendations, Academic Affairs offered two orientations
(rather than one) for new adjuncts in Spring 2007.
12. IN PROGRESS Two new faculty lines, in Biology and
Chemistry, were filled, funded by COMPACT. (Nursing hire
postponed until arrangements can be made with hospitals for
joint hires.) The percentage of instruction delivered by full-time
declined from 52.6% (OIRA calculation using new
methodology) in F05 to 51.0% in F06. QCC increased # of ft
teaching faculty by 3 from F05 to F06; enrollment and FTEs
increased by 2.4% and 2.7% respectively. Number of class
sections increased by 3.8%, with average class size almost
identical. The college needed to hire more adjuncts to cover the
additional sections. It should be noted that QCC has the highest
mean teaching load (11.7 weekly hours) for veteran faculty, and
the student/faculty ratio (17.2) is one of the lowest of the CCs.
13. COMPLETED During Fall 06-07, the percentage of
diverse faculty hires increased by 4%. During Spring 06-07, the
percentage of diversity hires increased by 13%.
14. IN PROGRESS
a. Education and Technology Academies launched.
b. Learning community offerings were expanded in Fall 2006
(from 17 to 20 communities, enrollment increasing from 291 to
371), but there were problems with enrollment in Spring 2007
declined, as there were difficulties with enrolling the study
communities.
c. A decision was made not to pursue in Spring 2007.
University
Objectives
the first 60
credits of study
University
Indicators
the summer of
entry.
Associate
colleges:
pass rates on
skills tests
following
remediation;
University
Targets
2006-2007
drive
improvements in
teaching and
support.
QCC Strategic Plan
2006-07
c.
d.
e.
% of remedial
students at 30
credits who pass
all basic skills
tests
f.
g.
h.
i.
for them. (MDRC)
Develop student exchange
programs with PRC and several
Spring-Break programs such as the
Salzburg program.
Continue the second year of twoyear implementation period for the
Writing Intensive requirement.
Examine the content of ST-100 and
expand ST-100 and MAP
implementation
Complete review of College’s
educational objectives and submit
to the Academic Senate for
consideration.
Expand the e-portfolio pilot to
additional sections of the four
piloted courses in CIS and MET
and to courses in two other
curricula
Restructure the College’s tutoring
program to provide academic
tutoring clusters.
Obtain feedback from faculty
involvement in PIE initiatives to
assess progress and respond to
pedagogical and practical concerns.
15. Increase the percentage of students passing
core courses (in freshman composition and
credit-bearing math courses through precalculus) with C or better above 77.5%.
16. Increase the percentage of freshmen and
transfers taking one or more courses the
summer after entry above 19.3%.
17. Utilizing the results of ongoing study of
remediation outcomes, increase pass rate on
basic skills tests following remediation/ESL
sequences above the Fall 2005 rates:
Reading 57.2%; Writing 53.7%; Math
61.3%. Increase the % of remedial students
at 30 credits who pass all basic skills tests
above the 68% reported for Fall 2005. The
Office of Academic Affairs will implement
Status
d. Number of WI-trained faculty (full-time and adjunct)
continues to increase. Data tracking established to show
percentage of students completing WI requirements by 45
credits. Academic Affairs is working with the Registrar to
generate WI advisory letters to students at the 30 credit and 45
credit level.
e. ST-100 faculty are being offered training in e-portfolio in
June 2007. Student Affairs faculty have evaluated the ST-100
course content and have adjusted the curriculum to include more
technology related topics. The current MAP (My Academic
Plan) will be replaced by e-portfolio, and it’s hopeful that all
ST-100 faculty will introduce e-portfolio in their classes.
f. The Senate approved the revised objectives in May 2007.
The Special Senate Committee also wrote example outcomes for
measuring student achievement.
g. E-portfolio use expanded to additional sections in CIS, to
classes in Basic Skills and CLIP, and in Digital Art and Design.
Additionally, faculty teaching a variety of courses attended eportfolio workshops and began to incorporate into their classes.
h. The Tutoring program was restructured to provide academic
tutoring clusters.
i. The Conference of the College included presentations on
several Integrated Education Plan initiatives. Proposed Steering
Committee for Integrated Education should establish key
measures.
15. NOT COMPLETED The percentage of students passing
core courses with a C or better declined to 74.7%.
16. COMPLETED The percentage of freshmen and transfers
taking a course in the summer after entry increased to 22.3%.
17. NOT COMPLETED The Fall 2006 exit from remediation
rates declined to: Reading 53.0%, Writing 46.9 %, Math 56.7%.
The number of students exempt from CUNY testing in F06
increased over F05 (a big increase in math). Baseline data
comparing Fall 2005 and Fall 2006 grades in BE and MA
remedial courses has been prepared for review and for
comparison as pilots are put into place. A decline in pass rates
for several upper level remedial courses is a matter of concern.
Task Force pilots have begun: Cornerstone/ Reading and
Writing alignment project underway; failing ACT essays were
reread by BE faculty to improve student placement in
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
the recommendations of the 3 task forces
created to study remedial and ESL programs.
Colleges will
draw upon degree
and adult and
continuing
education
resources to
improve basic
skills and ESL
outcomes
University-wide.
18. Institutional Research will continue to coordinate
evaluation of the College’s curricular and
pedagogical initiatives, looking at impact on
retention and graduation. A report, following up
on the previous year’s report and including
recommendations from the Office of Academic
Affairs, will be presented to the Academic Senate
by May 2007 for discussion and implementation.
19. Systematically integrate Art Gallery exhibits,
Holocaust Resource Center exhibits and
Performing Arts productions into the learning
process. Increase classroom visits/tours of these
programs by Queensborough students by 10%
from 2005-06 baselines as follows: Art Gallery –
588 to 646 students; HRCA – 200 to 220
students; Performing Arts Center – 189 to 208
students and, in conjunction with faculty,
incorporate such tours/visits into the curricula.
20. The Library and Office of Academic Affairs will
implement the long term plan for the
Library/Learning Center in consideration of the
College’s Mission, Long Range Plan, physical
Master Plan and the PIE. The Academic Senate
Committee on the Library will be consulted in an
advisory capacity.
Show & pass
rates on CUNY
proficiency exam
# of College Now
course/
workshop
participants;
course completion
and pass rates;
implementation of
2004-08 College
Now strategic plan
Show & pass
rates on the
proficiency exam
will rise CUNYwide.
Colleges will work
to improve
readiness of high
school students by
meeting 95% of
enrollments targets
for College Now,
achieving a 75%
successful
completion rate;
implementing
College Now
strategic plans.
Status
appropriate courses; tutoring methodology being developed in
Math Learning Center and summer MA-005 and BE ESL
sections will pilot additional hour. All of these experiments are
being tracked.
18. IN PROGRESS Institutional Research has prepared a
report on QCC learning community initiatives, tracking the
success of the Fall 2005 cohort. The report has not yet been
presented to the Senate.
19 EXCEEDED The Art Gallery increased visits by students
from 588 to 921; the HRC went from serving 200 students to
247; the Performing Arts Center from 189 to 218.
20. COMPLETED & ONGOING The Campus Writing
Center and Campus Learning Center have been established on
the First floor of the Library, and Library staff are have begun
exploring ways to collaborate with these facilities to support
student learning.
21. The percentage of required invitees taking the
CUNY Proficiency Exam will rise above the
76.2% reported for 2005-06.
21. COMPLETED The percentage of required invitees rose to
78.2%.
22. The percentage of required test takers passing the
CUNY Proficiency Exam will rise above the
93.9% reported for 2005-06
22. NOT COMPLETED The percentage of required test
takers passing the CPE declined to 90.6%
23. Meet College Now enrollment targets and strive
for a 75% or better success rate (A, B, C & P) for
College Now students; implement CUNY-wide
College Now Strategic Plan.
24. The Office of Academic Affairs will report to the
President, on an annual basis, on the outcomes of
all high school collaboration projects, i.e.,
College Now, Tech Prep, Project Prize. Report
outcomes will guide decisions about high school
collaborations.
23. COMPLETED College Now enrollment targets were met ,
and 86% of CN students earned a grade of A, B, C or P.
Enrollment for the fall 2006 was projected as 1,582 and actual
enrollment was 1,619, surpassing projections.
24. NOT COMPLETED Academic Affairs is creating a
template to collect summary data for this report.
University
Objectives
4. Increase
retention and
graduation
rates
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
Status
One-year and
two-year
retention rates
Retention rates
will increase by
an average of 2
percentage points.
25. Continue to increase the retention rate, above
68.3%. The Office of Institutional Research will
further analyze the reasons for this strong rate of
Freshmen Retention. Student Affairs and
Academic Affairs will use this information to
intensify successful strategies.
25. COMPLETED The retention rate increased slightly from
68.3% in Fall 2004 to 68.5% in Fall 2005.
Six-year
AA/AS/AAS,
BA/BS
graduation rates
Graduation rates
will rise by an
average of 2
percentage points
in baccalaureate/
masters programs
and 1 point in
associate
programs
26. The Office of Institutional Research will provide
data on factors associated with transfer student
success. Student Affairs and Academic Affairs
will analyze data to see what efforts should be
intensified, modified, or discontinued.
26. COMPLETED After one year, approximately 54% of the
CUNY senior college transfers are still here. After two years,
the retention rate drops to 26% for transfers while 7% earn a
degree. On the whole, transfers from senior colleges have better
retention rates than transfers from other community colleges.
27. As part of the Culture of Success Plan, increase
six-year graduation rate by 1 percentage point, to
23.2% for 2000 entering freshmen (first-time,
full-time) cohort. Report annually on graduation
rates both within and outside CUNY.
27. COMPLETED The six year graduation rate for Fall 2000
cohort is 27.1%, an increase of almost 4%.
28. The Office of Institutional Research and the
Office of Student Affairs will discuss the
appropriate assessment of the current Academic
Advisement programs. Preliminary results
indicate improvements in freshmen retention.
Further analysis will be conducted to determine
what activity assisted in improving this rate and
which activities should be continued or
intensified.
28. COMPLETED The campus student experience survey
about academic advisement indicates overall satisfaction with
services.
29. A new Student Orientation program was
implemented in Fall 2005 and the enrollment in
ST 100 improved to over 65% of newly admitted
students. The desired outcome will realize
100%enrollment of new students both freshmen
and Transfers in ST 100. Establish a program of
scholarships based on available funds by
consolidating small scholarships, with the
permission of the donor, into a general
scholarship fund. Scholarships will be for:
a. Entering students
b. Continuing students
c. Scholarly presentations/
Research by students
d. Fine and performing arts presentations
by students
29. COMPLETED & ONGOING Fall 2006 enrollment of
entering freshmen in ST-100 and 101 was 67%. All available
scholarship monies were consolidated to fund the “Aspire to
Success” scholarship program. This program supported 29
students who took 15 credits per semester and maintained a 2.75
GPA or better.
23 completed the first 30 credits for a retention rate of 79%,
higher than that of the general population. In light of the
establishment of the ASAP, a moratorium on a new class was
established that will permit us time to fully analyze the impact
of the scholarships.
University
Objectives
University
Indicators
University
Targets
2006-2007
5. Improve
post-graduate
outcomes
Pass rates on
licensure/certific
ation exams
Professional
preparation
programs will
improve
performance of
their students on
certification/licen
sing exams or
maintain high
performance.
Survey of
associate and
baccalaureate
graduates one
year after
leaving college.
6. Improve
quality of
student
support
services
Student
experience
survey results on
satisfaction with
academic,
technological
and support
services,
including
personal
counseling
Job and education
placement rates
for associate
graduates will
rise;
job/education and
satisfaction rate
baselines will be
established for
baccalaureate
graduates.
Student
satisfaction with
academic support
services, student
services, personal
counseling and
use of technology
to strengthen
instruction will
rise CUNY-wide.
QCC Strategic Plan
2006-07
Status
30. Maintain the current pass rate on the NCLEX
exam, at least at 91.5%.
30. COMPLETED The pass rate for 2005-06 was 93%, one of
the highest in CUNY.
31. Maintain or improve on first results on the
licensure exam for graduates of the Massage
Therapy program
31. COMPLETED The most recent group achieved a 100%
pass rate.
32. Improve the job placement rate above the 80.6%
reported by those responding to the CUNY
Perkins graduation and placement surveys of
2003-04 graduates. Report annually on
placement rates for all graduates completing the
QCC graduation and placement survey.
32. NOT COMPLETED The job placement rate for 2004-05
graduates declined to 76.2%. The College’s six-month
graduation and placement survey for 8/05 – 6/06 graduates
indicated 78.7 were employed.
33. The College will implement recommended
changes in the York College Bridge to Transfer
initiated in 2005-06 program and will evaluate the
success of the first cohort in the Queens College
Bridge to Transfer program.
34. Queensborough will continue to develop and
implement articulations with sister CUNY
colleges and will explore ways to ensure that
Queensborough students can benefit from the
Teachers Academy.
33. COMPLETED One Queens and one York Bridge to
Transfer Learning Community enrolled successfully for Spring
2007. CUE will develop contacts with York and Queens for
these communities in Spring 2007. Evaluation of Queens Bridge
to Transfer has shown students satisfied, and the program has
served as a laboratory for developing the
Cornerstone/Milestone/Capstone.
34. COMPLETED & IN PROGRESS QCC approved new
courses and revised its BT program to articulate seamlessly with
Baruch; Letters of Intent for new dual/joint degree programs
with John Jay College are being prepared in Forensic Science
and in Criminal Justice.
35. Frequency of student use of computer technology
will increase above figure reported in the 2006
CUNY Student Experience Survey.
35. COMPLETED Campus-based student survey
demonstrates satisfaction with computer technology.
36. Student satisfaction with access to computer
technology will rise above the figure reported in
the 2006 CUNY Student Experience Survey.
36. COMPLETED Campus-based student survey
demonstrates satisfaction with access to computer technology.
37. While it is too early to assess the effectiveness of
the Relationship Manager program, the Student
Affairs Office will assess student email usage, a
primary tool used in the Relationship Manager
program, and determine ways to increase student
e-mail usage.
38. Address the most significant student concerns
identified in the 2006 QCC Student Experience
Survey and establish tactics to increase student
satisfaction in those areas by the next survey.
39. Increase student satisfaction with academic
support services, as indicated on the 2006 CUNY
Student Experience Survey.
37. DISCONTINUED Although the Tiger mail usage has
improved, the student response to the Relationship Manager
Program has been low and it has been decided to discontinue
this initiative.
38. COMPLETED The five items given the lowest student
satisfaction rating are:
(1) Price of textbooks (2) Price of food (3) Overall
parking at the College (4) Food Choices (5) Cleanliness of
bathrooms. Each item was reviewed and it was determined that the
College could not improve upon two items. They are: The price of
textbooks and the availability of additional parking options at the
College. The remaining items were improved upon by implementing
an increased bathroom cleaning schedule and through a discussion with
the CEO of Metropolitan Foods, the College’s food service provider.
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
40. Increase student satisfaction with student
services, as indicated on the 2006 CUNY Student
Experience Survey.
41. A draft of the Student Bill of Rights &
Responsibilities will be presented for discussion
to the 1) Academic Senate Student Activities
Comt., 2) Academic Senate Steering Comt., 3)
Faculty Executive Committee. Upon final
approval of the draft, the Vice President for
Student Affairs will promote the document to the
QCC community, including faculty, staff and
students in an effort to “institutionalize” the
statement.
CUNY Goal:
ENHANCE
FINANCIAL
AND
MANAGEMENT
EFFECTIVE
-NESS
7. Meet
enrollment
goals and
facilitate
movement of
eligible
students from
associate to
baccalaureate
programs
42. Create a task force representing the Offices of
Academic Affairs & Student Affairs, student
government and the appropriate Senate committee
to explore alternative designated hours for clubs
and meetings. In order to facilitate Fall 07 class
scheduling, the task force should report to the
Academic Senate in December.
Enrollment in
degree and adult
and continuing
education
programs;
SATs/CAAs;
recruitment of
students from
underrepresented
groups
Colleges will
meet enrollment
targets for degree
and adult and
continuing ed
enrollment;
colleges will
heighten
recruitment
efforts for
students from
underrepresented
groups; mean
SATs/CAAs of
baccalaureate
entrants will rise.
43. The Vice President for Student Affairs will
develop a more detailed Enrollment Projection
Report, which will include information regarding
each student population college-wide.
44. Assess student performance outcomes of weekend
GED program to determine if changes in
instructional format, delivery and/or support
services are needed; assess enrollment growth
resulting from implementation of “on demand”
class section/schedule to determine if changes in
scheduling and format are needed.
45. Drawing upon the experiences of the 2006 winter
session, determine necessary improvements.
46. Increase the number of direct admits (freshmen
and transfers; Fall and Spring) still enrolled after
the fifth week, above 2,204 and identify reasons
for non-enrollment. Information will be used to
help target recruitment and admissions efforts.
47. Redesign enrollment marketing & advertising
campaign as a two-prong approach of generic
advertising & targeted program advertising to
address enrollment goals:

Conduct generic recruitment advertising,
Status
In addition, the CCSSE was administered in Spring 2007.
Results will come in Summer 2007.
39. COMPLETED 2006 rate was 3.09
40. COMPLETED 2006 rate was 2.88
41. COMPLETED The document was submitted to the
Academic Senate and was NOT approved. The QCC Student
Government continues to be interested in informally adopting
principles outlined in the document.
42. COMPLETED Task Force on Scheduling completed its
work in Fall 2006, presented recommendations to the President.
President has responded with suggested implementation. The
Scheduling Task Force considered the issue of alternative club
hours and determined that the existing club hours are sufficient.
43. IN PROGRESS As part of the Enrollment Management
Council’s review, the membership analyzes each enrollment
category of every new and continuing registrant on a monthly
basis.
44. COMPLETED Based upon 2006-07 assessment of
enrollment trends/populations, several changes have been
planned. Plans include the appointment of a coordinator to
oversee the program, incorporation of a predictor test to assess
literacy and math skills for individualized learning plans,
addition of prep courses in writing/vocabulary and basic math to
the GED program curriculum, and incorporation of support
services such as guidance/academic/financial planning activities.
Additionally, QCC CE as a test site will be explored.
45. COMPLETED Winter session enrollment increased from
447 in 2006 to 529 in 2007. Average class size increased from
19.4 to 21.2.
46. COMPLETED Direct admits increased to 2,723.
47. COMPLETED Direct Admissions advertising and
marketing campaign themed, “It all Started at Queensborough
Community College” has featured student-as-hero since June,
2006 to present. Advertising messaging with this theme and
featuring Queensborough graduates has been developed to
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07

% of TIPPS
course
equivalencies
completed;
Degree Works
installation by
June 30, 2007;
Degree Works
log-ons by
students.
All colleges will
have completed
TIPPS
equivalency
evaluations for
90% of courses
by June 30, 2007;
all colleges will
install Degree
Works by June
30, 2007; for each
month that
Degree Works is
installed, an
additional 1% of
students will
access this
planning and
advisement tool.
specifically for Open Houses and the “direct
admissions” program, with complementary
campaign targeted to key student
populations: working adult students, transfer
students, immigrant students.
Based on enrollment management data,
develop targeted campaign geared to build
up enrollment in key academic programs.
48. Continue to develop the college’s website as the
primary vehicle for providing information to
prospective students and continuing students:

Institute web-based pages & complementary
print publications to parents and families of
prospective & current students. Develop in
three or more languages to reflect the
college’s enrollment.

Increase use of online processes for nondegree students to apply to the college.

Launch an electronic newsletter for high
school college advisors to keep them
informed about the College.

Incorporate career information reflecting
employment opportunities from each
program of study onto academic department
pages.

Develop and disseminate a directory listing
of career possibilities related to each of the
college’s programs of study, with links to
departmental pages and related news for
additional information.
49. QCC work with TIPPS equivalencies will be
completed. The College will maintain service
during transition to ERP.
Status
support the College’s Admissions Open House Dates from July
2006 to present. This campaign’s advertising and marketing
message has been delivered via several formats.
Based on enrollment management data, develop targeted
campaign geared to build up enrollment in key academic
programs.
48. COMPLETED
 Fall enrollment campaign, “The Transfer of Knowledge
Happens Here” - postcards and advertisements announcing
admissions open houses placed in local publications,
distributed to parents and students, and placed on QCC
website on its “Future Students” pages.
 Developed a “Welcome for Parents” from the President, in
English, Spanish and Chinese for both print publications
and the website under “Future Students” page.

Procedures are now in place to track and monitor website
usage. Usage increased by 3%.
 Electronic Newsletter NOT COMPLETED: The “What’s
New at Queensborough” newsletter for College Advisors
will be presented on a web page under the Future Students
section and a link under Future Students will be created for
“College Advisors” which will take them to the newsletter
by September 30, 2007. The original concept of obtaining
emails from high school advisors and emailing the
newsletter to them needed to be revised as the high school
advisors were reluctant/unwilling to provide their emails for
this purpose.
 Career information with employment opportunities from
each program were incorporated onto academic department
pages.
 Career directory linked to departmental pages providing
additional information.
49. COMPLETED QCC has completed 99.8% of TIPPS
entries.
University
Objectives
8. Increase
revenues
from
external
sources
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
Status
Alumni/
corporate
fundraising
(CAE-VSE
report)
Alumni-corporate
fundraising will
increase 10%
CUNY-wide.
50. Increase alumni/corporate/private fundraising by
10%, from $738,835 to $812,718;
Increase artwork donations by 10%, from
$1,304,275 to $1,434,702
Increase total fundraising by 10%, from
$2,043,110 to $2,247,420.
Increase number of alumni donors by 10%.
Host the first annual alumni “homecoming”
event.
Evidence of
foundation
restructuring and
documented
participation in
CUNY Compact
Colleges will
complete agreedupon
restructuring of
their
philanthropic
foundations to
comply with
CUNY guidelines
and document
participation in
the CUNY
Compact.
51. The College will review the CUNY guidelines
and the FAR for college foundations and ensure
that the QCC Fund, Inc. is in full compliance. In
addition, the College will document how private
funds will contribute to the required 0.2% of the
CUNY Compact funding for new initiatives.
50. COMPLETED A total of $2,295,233 was raised,
exceeding the overall goal by approximately $50,000.
NOTE: There has been a strategic shift in the College’s
fundraising plan to transition toward more cash contributions
and less in-kind contributions, specifically to in-kind
contributions of artwork. Of the total fundraising goal,
$1,587,544 was in cash donations, exceeding the cash goal of
$812,718 by almost double the amount (and representing an
increase of approximately $200,000 over last year’s revenues),
and $660,544 was in in-kind donations, which was less than half
of the goal amount.
A total of 305 alumni made 364 contributions. However,
alumni giving increased four-fold from last year due to receipt
of “major gifts” from alumni.
The College’s First Annual Homecoming celebration in October
yielded 51 new alumni donors.
52. Complete design of HRC and begin renovation by
Spring 2007. Initiate fundraising campaign to
generate endowment for HRC.
Contract/grant
awards (RF
Report + CUNY
projects)
Contract/grant
awards will rise
5% CUNY-wide.
53. Increase grant and contract awards by 10%, from
$3,167,027 to $3,483,730

Using the goals, objectives & activities identified
in the college’s strategic plan and long range plan,
develop an “all funds” project funding matrix,
targeting potential funding sources for the various
initiatives. Potential funding sources will include
tax levy monies, grant monies, legislative monies,
corporate and private foundation monies, and
gifts from prospective donors.

Establish a more diversified base of grant
funding.
51. COMPLETED The College will review the CUNY
guidelines and the FAR for college foundations and ensure that
the QCC Fund, Inc. is in full compliance. In addition, the
College will document how private funds will contribute to the
required 0.2% of the CUNY Compact funding for new
initiatives.
FLAGSHIP ENVIRONMENT
• Support for Fulltime Faculty
$20,000 (faculty
development)
• Improving Undergraduate Education
$57,000 (HRC and
Art Gallery)
• Expanding Technology in Teaching
$27,000 (Virtual
Hospital)
TOTAL FLAGSHIP ENVIRONMENT
$104,000
STUDENT SERVICES
• Advising and Counseling
$47,000 (Aspire
scholarships)
GRAND TOTAL COMPACT
$151,000
52. COMPLETED The design and construction budget for the
HRC were accepted and the bid process will begin in June.
Renovation of the space began with the relocation of two
departments housed in that area in preparation for demolition
and construction. The HRC program endowment is at
$1,819,863 as of June 1, 2007 toward the long term goal of
$5M.
53. COMPLETED A total of $4,071,847 in grants has been
received under the Research Foundation, exceeding the goal by
approximately $500,000.
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
54. Formulate a business plan to launch a CE
workforce development initiative by Spring 2007.
Indirect cost
recovery as ratio
of overall
grant/contract
activity
Indirect cost
recovery ratios
will improve
CUNY-wide.
55. Continue to maximize indirect cost recovery to
the extent allowable by the funding source,
maintaining the rate for FY 2006 (7.1%
preliminary). [Note: some funding sources,
especially those that routinely do business with
community colleges, don’t allow any indirect
costs. Unlike the four-year colleges, community
colleges historically do not have a preponderance
of federal research grants, which allow high
indirect cost rates, but rather service grants. For
example, the Perkins grant funds currently
constitute 1/3 of the total grant revenues at QCC
and the NYSED has a mandated cap of 5% for its
indirect costs.]
56. Maintain Auxiliary Enterprise revenues at FY
2006 level. Factors: retention and expansion of
public private partnerships for beverage pouring
rights, food services and tennis court facilities.
57. The Office of Institutional Advancement will
design a set of focus groups among external &
internal constituencies to determine community
perceptions and attitudes about the College. This
information will be used to help shape the
College’s fundraising and marketing campaigns.
Adult and
Continuing
Education
revenues
Each college will
meet agreed upon
revenue targets
for adult and
continuing
education.
58. As mandated by CUNY, Continuing Education
will, through revenue growth of 1.5%, meet its
revenue target (defined as all expenditures plus
17.5% NYC “levy”).
59. Assess Continuing Education Spring 2006
programs that incorporate on line/ distance
education to determine viability of online courses
or programs and to determine target populations.
Status
54. IN PROGRESS A business plan was developed and
revised March 2007. The appointment of an Assistant Dean for
Continuing Education and Workforce Development in Summer
2007 is expected to achieve workforce development, grant
development and implementation over the next year.
55. COMPLETED The indirect rate on Research Foundation
accounts that are counted toward the total award goal is 8%,
which represents an increase of .9% over FY 2005-06.
56. EXCEEDED With the new pouring rights contract, the
addition of cell tower agreements, and a revised agreement with
our food service vendor, Auxiliary Enterprise 2006-07 revenue
will have increased by at least $135,000 over 2005-06.
57. COMPLETED Internal constituents: Analysis of 2006
Student Experience Survey to help shape College marketing
Campaigns.
External constituents: Placed a prospective student survey on
the Future Students page of the QCC website.
58. COMPLETED Revenue growth year to year (as of end of
May) exceeded the target of 1.5%. May 2006 to May 2007
revenue is up 9%. A key factor was the early publication of the
summer catalogue.
59. COMPLETED An assessment of the on line courses
offered in 2006-07 identified enrollment characteristics, trends,
student outcomes and student satisfaction. This year, 32 students
(a 25% increase over 2005) enrolled (in the Ed to Go courses in
computer skills, starting a business and grant writing. The
completion rate was 80 % over the 12 week cycle. Registrants
were majority female, 25 to 45 years old, and 50 % of the total
registrants enrolled in career skill building courses. Certificate
training programs in construction, medical billing and
bookkeeping were offered through Gatlin. Self paced up to 16
months, five students enrolled and one has completed the
certificate program as of May. Based upon these assessments
(conducted by the program and the CE department), recruitment
efforts will be adjusted to target specific audiences for program
growth.
University
Objectives
9. Improve
productivity,
service to
students, and
environmental
health and
safety.
University
Indicators
Productivity
targets
Surveys of
student
satisfaction with
administrative
services
University
Targets
2006-2007
QCC Strategic Plan
2006-07
Status
Each college will
achieve its
productivity
savings target and
apply those funds
to student
instructionrelated activities.
60. The College will meet its productivity target (sent
with CUNY 2006-07 allocation book Summer
2007), and apply those funds in support of
instruction and learning environment
60. EXCEEDED Our productivity target of $118,000 has been
met and exceeded through auxiliary enterprise initiatives.
61. Student satisfaction with administrative services
will rise above the figure reported in the 2006
CUNY Student Experience Survey.
61. Cannot measure change as next survey will not be taken
this year.
Student
satisfaction with
administrative
services will rise
or remain high at
all CUNY
colleges.
62. Design and implement training program for the
front-line support staff in an effort to upgrade
their knowledge of College processes and
customer service skills. These training sessions
will also include cross training among the
personnel in the Student Services areas.
Additionally, the Vice President for Student
Affairs will lead an effort to upgrade all
technology connected to these enrollment
processes. As a result, student access to and
satisfaction with on-line advisement, registration
and financial aid services should improve.
63. The Advisory Committee to the Directors Council
will conduct the first annual QCC HEO
conference.
Percent of
budget spent on
administrative
services
64. The proportion of the tax levy budget spent on
Administrative Services will hold constant at FY
2006 level.
65. Implement capital projects funded by the New
York City Council, the Queens Borough
President and New York State/New York City
matching funds, including: the Shadow Box
Theatre renovation; Modernization of the Upper
and Lower pedestrian malls; Abatement and
Replacement of floor tiles in the Science
Building; and the Renovation and Relocation of
the Holocaust Resource Center.
66. Based upon ADA/504 Compliance Survey
recommendations, the Campus Facilities Office
working with the Office of Services for Students
with Disabilities, and the ADA/504 Committee,
will implement improvements for compliance
such as Braille signage, electronic door devices,
and continuation of restroom facilities upgrade
for ADA accessibility.
62. COMPLETED The event was held in June 2006.
Technology upgrades and training have occurred for student
services “front line” personnel.
63. NOT COMPLETED
64. COMPLETED Final data by June 30. Goal is expected to
be completed.
65. IN PROGRESS Completed were the modernization of the
upper and lower malls and the Shadow Box Theater renovation.
Site preparation for the HRC construction was begun. The
abatement and replacement of Science floor tiles will be delayed
due to a failed bid process (lowest bid exceeded available
funding).
66. IN PROGRESS Electronic Doors installed in Library first
floor and in “C” classroom Bldg.. Strobe lights to signal
emergency evacuation have been installed in Science and
Library Bldgs. as part of capital project for new fire alarm
system. The administration building will be completed by July.
University
Objectives
University
Indicators
University
Targets
2006-2007
Evidence of a
financial plan
and balanced
budget
All colleges will
have &
implement
financial plans
with balanced
budgets.
Percentage of
instruction
delivered on
Fridays, nights,
weekends
The % of
instruction
delivered on
Fridays, nights,
weekends will
rise CUNY-wide,
to better serve
students and use
facilities fully.
Evidence of a
chemical
inventory and
hazardous waste
management
system, and that
faculty/staff
working in labs
have participated
in hazardous
waste training
All colleges will
develop a
chemical
inventory and
hazardous waste
management
system. All
faculty/staff
working with
chemicals or
other hazardous
substances will
participate in
hazardous waste
training sessions
QCC Strategic Plan
2006-07
67. The College will submit and implement its FY
2006-07 Financial Plan and end the year in
balance.
68. Increase Friday evening and weekend and
summer sections in order to raise the percentage
of FTEs generated by Friday, evening and
weekend above the 33.1% reported for Fall 2005,
spear-headed by weekend/evening coordinator.
Also increase early morning offerings. Continue
monitoring students’ progress with the scheduling
of classes.
69. Also, as evening and weekend offerings increase,
the College will address needs for additional
instructional & non-instructional support.
70. The Environmental Health and Safety Officer will
oversee the implementation of a health and safety
program that meets or exceeds CUNY standards.
71. Continue our formal record keeping program to
maintain compliance with EPA audit
requirements and findings; continue our chemical
inventory management system that meets to
CUNY standards.
72. Relocate grant-funded program from Flushing
site to utilize facility space for other than POE
programming.
Status
67. COMPLETED
68. NOT COMPLETED Enrollment on Fridays, evenings and
weekend declined to 32.3%. Evening and Weekend coordinator
position is not being filled.
69. COMPLETED The Campus Writing Center, Academic
Computing Center and Campus Learning Center have expanded
some evening and Saturday hours.
70. COMPLETED The EHSO conducted 14 Health and
Safety Training workshops this year including Asbestos
Awareness, Right to Know, Fluorescent Bulb Handling, Ladder
Safety, Fire Safety and Chemical Safety. Participants (338)
included B & G (day and evening staff) and faculty/CLTs in
Biology, Chemistry and Art Departments. Also, Speech and
Theatre faculty/CLTs participated in Fire Safety workshops
sponsored by CUNY held at SICC.
71. COMPLETED Appointment of a part time staff person
dedicated to this activity has been continued.
72. No longer an immediate goal as the grant was renewed with
additional funding and expanded scope.
73. The Campus Facilities Office will survey current
utilization of college facilities. Disseminate
findings for information/ discussion/action. The
results of a Library Space Utilization Study
(2005-06) will be considered in the development
of a long term plan for the library.
73. IN PROGRESS Library building program
relocations/restructuring based upon Task Force Report
implemented with relocation of Library archives, reference
functions, and quiet study area. Installation of Learning Center
for Writing, Learning Communities, CD tutoring, BMI all on
the first floor, and College Discovery offices, C STEP and
Health Services Annex on fourth floor. CETL move to Library
3rd floor projected for Summer 2007.
Utilization of classroom facilities completed. Identification of
potential spaces for use as classrooms/labs/offices underway.
Dissemination for information and action TBD.
74. Assuming receipt of public funds, begin planning
construction of the student cafeteria located in the
Science courtyard.
74. IN PROGRESS Feasibility study completed Fall 2006.
However, cost estimate escalation moved from 6 Million to 14.5
Million. Plan changed to phase the project in three stages.
75. Continue to move forward with the design phase
of the new instructional building. The building
cost estimate/allocation is now $92 million.
75. IN PROGRESS Instructional Building now in three
phases. First phase of site preparation to include Campus Wide
Electrical Upgrade (25 Million). Consultant hired by CUNY to
develop design/cost estimates. Building itself will be funded in
two other phases estimated at 60 Million each.
University
Objectives
University
Indicators
University
Targets
2006-2007
QCC Strategic Plan
2006-07
Status