Queensborough Community College
June 13, 2014
City University of New York
QCC 2013-2014 GOALS AND TARGETS REPORT
University Goal: Raise Academic Quality
University Strategic Objective – 1.0 – Strengthen CUNY flagship and college priority programs, and continuously update curricula and program mix
Univ. Targets
Indicators
QCC Mission
1.1 Colleges & programs will
be recognized as excellent by
all accrediting agencies
1.1 Colleges will report on
program accreditation activity for
current year, including any
change in status; will report
Middle States accreditation
activity & status for current year,
including any public statements
by Middle States; will submit
updated professional
accreditation information
1.1.1 Ongoing assessment of
academic offerings & support
services
QCC Strategic Objectives –
2013-2014
1.1.1a Periodic review process
will identify areas of
assessment that need
improvement.
1.1.1b PRR committee &
other faculty attend Middle
States annual conference.
1.1.2 College communicates
excellence of academics &
faculty & seeks funding from
public and private sources in
support of mission
1.1.1c Convocation reports on
assessment outcomes & PRR
status.
1.1.1d Complete periodic
review report for submission
to MSCHE on June 1, 2014.
1.1.1e Establish task force to
examine & make recommendations for assessment of
general education & learning
outcomes.
1.1.2a Communications &
Public Relations will improve
& enhance channels for direct
communication with internal
& external audiences,
including Web site, social
media, e-newsletters,
electronic billboards etc.
1.1.2b Communications &
Outcomes
1.1.1a – COMPLETED (PRR focus area):
 PRR & verification of compliance
submitted to CUNY
 Professional accreditation template
submitted to CUNY
 General Education Task Force convened
by VP of Strategic Planning, Assessment
& Institutional Effectiveness to begin
work on strengthening assessment of
general education outcomes
 Program review will be lengthened to
three-semester process to ensure more
comprehensive faculty report.
1.1.1b – COMPLETED (PRR focus area): 5
college representatives attended; college
reps also attended Middle States open
hearings on proposed new standards.
1.1.1c – COMPLETED (PRR focus area):
Convocation included faculty assessment
work & PRR update
1.1.1d – COMPLETED (PRR focus area): PRR
& verification of compliance submitted to
MSCHE on June 1
1.1.1e – COMPLETED & ONGOING (PRR
focus area): Gen. Ed. Assessment Task
Force, consisting of 14 faculty, is working on
systematic assessment of general education
outcomes using artifacts collected in Sp14.
1.1.2a – COMPLETED:
 College’s social media followers have
nearly tripled since Sep 2013
 Improved e-newsletter distribution
service purchased & utilized &
electronic billboards upgrades are
complete, allowing for more frequent
updates to content
 College’s 1st mobile app launched May.
1.1.2b – COMPLETED: media database
Univ. Targets
Indicators
QCC Mission
QCC Strategic Objectives –
2013-2014
Public Relations will
disseminate QCC’s faculty
achievements for national
attention.
1.1.2c Streamline & simplify
online college events
calendar; explore tethering to
CUNY calendar & on-campus
electronic billboards.
1.2 Colleges will improve use
of program reviews to shape
academic decisions
1.2 Colleges will submit program
review calendar indicating
schedule of self-study, external
review and/or first-year
implementation of
recommendations for all
programs not otherwise
separately accredited; to be
updated each year (template to
be provided); will submit
documentation for recently
completed departmental
program review (self-study,
external review report, summary
of recommendations/
implementation plan & result
actions by college
1.2 Ongoing assessment of
academic offerings & support
services
1.2a Program reviews
scheduled:
Telecommunication
Technology; Computerized
Architectural & Industrial
Design; Visual & Performing
Arts; Digital Art & Design;
Photography; Gallery &
Museum Studies
Outcomes
software purchased to help secure
placements of QCC’s faculty achievements
for national attention; college received
placements in such national publications as
Huffington Post, Community College Times,
Community College Week, New York Times,
US Official News.
1.1.2c – COMPLETED:
 Online form created to streamline &
simplify submissions to college calendar
(note: all staff & Student Gov’t are
reminded to post events on College
Calendar & on campus electronic
billboards)
 Mobile app software services have been
purchased & installed to provide
students with personal-ized class sch. &
events calendar
1.2a – COMPLETED (PRR focus area):
Reports submitted & evaluator visits
completed for:
 Digital Art & Design
 Gallery & Museum Studies
 Photography (based on report, program
discontinued)
 Computerized Architectural & Industrial
Design
 Telecommunications Technology
Visual & Performing Arts degree program
faculty seek program accreditation from:
 NASAD (National Association of Schools
of Art & Design)
 NASD (National Association of Schools
of Dance)
 NASM (National Association of Schools
of Music)
 NAST (National Association of Schools of
Theatre)
Outside consultants for 3 above visited &
made recommendations: NASAD (Fa13),
2
Univ. Targets
Indicators
QCC Mission
QCC Strategic Objectives –
2013-2014
1.2b Implement action plan of
LA prog. review.
1.2c Implement action plan
from ETAC of ABET
reaccreditation self-study
process on Computer
Engineering Technology,
Electronic Engineering
Technology & Mechanical
Engineering Technology
1.2d Course assessment will
occur in every academic
department in Fa13 & Sp14.
1.2e Assessment Institute
established in Sp13 is offered
in Fa13 & Spr14, at least 20
faculty in each semester.
1.2f All course assessment
reports will be posted to new
Assessment website, by
department & general
education objective.
1.2g Assess & review
CUNYStart & CLIP programs to
better inform campus
remedial strategies.
1.2h Report data on dept. &
academic program cost to
help inform academic decisions & resource allocation.
3
Outcomes
NASD (Sp14), NAST (Sp14); process will
extend into 2015.
1.2b – COMPLETED (PRR focus area):
Report completed & posted to website; prepathways curriculum reviewed; extensive
set of concentrations added to program to
engage student interest
1.2c – COMPLETED (PRR focus area):
changes to MT degree program have been
approved & implemented; awaiting official
decision from ABET in Aug 2014
1.2d – COMPLETED (PRR focus area): all
depts. assessed courses; courses assessed
include, among others: AR 311, BE 201, BE
205, BI 356, BU 101, ECON 150, EN 102, HA
102, HE 111, HI 111, LI 112, MA 461, MT
481, NU 102, PH 111, PH 201, PLSC 101,
PSYC 101, SP 211, TH 120
1.2e – COMPLETED (PRR focus area): Fa13
& Sp14 four-day institutes conducted; 36
faculty participated
1.2f – COMPLETED & ONGOING (PRR focus
area)
1.2g – COMPLETED: Both program
outcomes are reviewed each semester,
annually & from inception by program
directors & CUNY; program outcomes are
distributed to Academic Affairs & Cabinet &
to Remediation Review Committee; new
CUNYStart recruitment strategies are in
place for Fa14 based on outcomes.
1.2h – COMPLETED: New process to track
OAA division expenses in place for FY 2015
supported by new budgetary process rolled
out in Sp14.
Univ. Targets
1.3 Colleges will use
technology to enrich courses
& improve teaching
Indicators
QCC Mission
1.3 Percentage of instructional
(student) FTEs offered partially or
totally online
1.3 Post-secondary associate
degree & certificate programs
for careers and for transfer
QCC Strategic Objectives –
2013-2014
1.3a Conduct eLearning
Institute (10-12 faculty).
1.3b Report on effective-ness
of e-readiness module in ST
100 (Intro to College)
1.3c Report on student
learning in key concepts, incl.
use of e-portfolio in learning,
in ST 100
1.3d Continued planned
expansion & upgrade of
instructional tech. infrastructure, incl. 10 additional
classrooms with advanced
technology podia; upgrade of
wiring, network & wireless
infrastructure; expansion of
virtual computer labs.
Outcomes
1.3a – EXCEEDED – 17 participants created
15 courses offered Sp14. (Note: out of 940
total faculty in Sp14, 461 or 49% were active
users of Blackboard)
1.3b – COMPLETED – students asked to do
self-assessment after completing e-learning
student readiness program; 90% of students
reported that program met their
expectations.
1.3c – COMPLETED: student reflective
assignments reviewed by counselors,
approved & posted to e-Portfolio.
1.3d – COMPLETED: Wifi upgrade scheduled
for summer; 10 additional podium rooms &
2 alternative podium rooms designated,
podiums & podium equipment purchased
through Tech Fee; implementation to be
completed in summer; virtual lab pilot
expected to continue through FY15, with
recommendation to follow.
University Strategic Objective – 2.0 – Attract and nurture a strong faculty that is recognized for excellent teaching, scholarship, and creative activity
Univ. Targets
2.1 Colleges will continuously
upgrade quality of full-time &
part-time faculty, as scholars
& teachers
Indicators
2.1 Colleges will provide
evidence that investments in
faculty hiring & development
align with college’s strategic
plan & mission
QCC Mission
2.1-2.4 Highly qualified
faculty with excellent
scholarly credentials
QCC Strategic Objectives –
2013-2014
2.1a Conduct new faculty
institute
2.1b Conduct mentoring
program
2.1c Assess mentoring program
outcomes using survey instruments developed in 2012-13.
2.2 Colleges will build research
capacity & increase research
2.2 Colleges will report faculty
scholarship & creative activity
2.2
 Increase no. of faculty
4
Outcomes
2.1a – COMPLETED (faculty development
focus area) Jan. 2014 four-day institute
conducted (28 new faculty attended); Listserv
created
2.1b – COMPLETED & ONGOING (leadership
& faculty development focus area):
 Provided guidelines to mentors
 Mentor luncheon hosted
 Mentee luncheon hosted
2.1C – COMPLETED (leadership & faculty
development focus area): Survey in Sp14
indicated new faculty had better
understanding of tenure & promotion &
established useful personal contact.
2.2
 NOT COMPLETED: no. of faculty
Univ. Targets
Indicators
productivity, including
pedagogical research
(OIRA will compute average
scholarly output per FT faculty
member)
2.3 Instruction by full-time
faculty will increase
incrementally
2.3 % of instructional FTEs
delivered by FT faculty, mean
hours taught by FT new &
veteran faculty
2.4 Colleges will recruit &
retain diverse faculty & staff
2.4 Faculty & staff diversity &
affirmative action reports
QCC Mission
QCC Strategic Objectives –
2013-2014
publications by 5% (last
year = 200).
 Increase no. of faculty
applicants for internal
CUNY/QCC funding
opportunities, including
PSC-CUNY, by 5% (baseline
2012-13: 55).
2.4 Recommendations and/or
initiatives of diversity plan
developed in 2012-13.
Outcomes
publications decreased to 182 (because of
faculty resistance to data input, will
implement different process in FY15)
 NOT MET: 55 faculty applied for PSCCUNY grants (same as last year)
2.3 – INCREASED & STABLE (New faculty
hiring focus area):
 % of instructional FTEs increased from
49.8% to 59.7%, 2nd highest in CUNY
 Mean hours taught by FT faculty
remained stable at 22.9, highest in CUNY
2.4 – INCREASED: Minority representation
increased from 27.4% to 28.5% (full- and parttime faculty)
University Goal: Improve Student Success
University Strategic Objective – 3.0 – Ensure that all students receive a quality general education and effective instruction
Univ. Targets
Indicators
3.1 Colleges will improve basic
skills & ESL instruction to
prepare students for success
in remedial & credit courses
3.1 Pass rate in reading,
writing & math on exit-fromremediation based on
students enrolled in course
last in sequence; USIP
participation rate of entering
freshmen & transfers w/initial
remedial need
QCC Mission
3.1 Well planned curricula &
developmental course work,
strong & closely integrated
academic & student support
services
QCC Strategic Objectives –
2013-2014
3.1a Increase pass rates (%
over last year): Reading, by 2.5% (last year = 42.6);
Writing, by 2.5% (last year =
40.8)
(Reading goal = 45.1%; writing
goal = 43.3)
3.1 % of associate degree
students not fully skills
proficient at initial testing
who have met basic skills
3.1b Math: establish baseline
(new cutoffs have been
instituted)
5
Outcomes
3.1a – INCREASED (Remediation focus area):
 Reading pass rate increased from 42.6 to
45. 6 (met goal)
 Writing pass rate increased from 40.8 to
41.7 (did not meet goal).
 Academic Literacy (AL) dept. has limited no.
of times students may take upper level
reading & writing courses; students failing
multiple times (primarily ESL) take special
workshop, now being refined
 In Sp14 AL & English dept. initiated two
pilot ALP (Accelerated Learning Prog.)
sections of BE 112 (exit writing course) &
EN 101, with promising results (70.3%
passed CATW & BE 112)
 ALP sections will be expanded in Fa14.
3.1b – INCREASED (remediation focus area):
Math pass rate increased from 36.7% to 41.5%.
Math & CS dept. introduced 2 major changes in
Sp13 & Fa13/Sp14: eliminating separate arith-
Univ. Targets
Indicators
QCC Mission
QCC Strategic Objectives –
2013-2014
proficiency in reading, writing
& math by 30th credit
3.2 Colleges will improve
student academic
performance, particularly in
first 60 credits of study
3.2 % of students passing
freshman composition and
math. gateway courses with C
or better; value added as
measured by CLA
3.2-3.3 Post-secondary
associate degree & certificate
programs for careers and for
transfer
3.1c Increase percentage of
students who have met
proficiencies in Reading,
Writing & Mathematics by
30th credit, by 1.5%.
3.1d Increase % of students
passing gateway courses in
Eng. Comp. by 1.5%.
3.1e Increase percentage of
students passing Math
gateway courses by 1.5%.
3.2a Develop strategic plan
for Retention Manage-ment
Team effort & begin
implementation.
3.2b Expand faculty & student
involvement in Academic
Service Learning by 10% over
last year (72 faculty, 1,700
students).
3.2c Increase faculty &
student participation in virtual
Learning Communities/SWIG
by 10% over last year (39
faculty, 975 students).
3.2d Pilot e-portfolio,
milestone & capstone
experiences in Liberal Arts
Academy.
3.3 Colleges will reduce
3.2e Participation in coop.
education/internship
experiences will increase 5%
over last year (323 students,
incl. 100 Tech Fee students).
3.3 Participation in MALES,
3.3 Gap in 1-year retention
6
Outcomes
metic course (MA 5) & adding Math Learning
Center-supervised 6th hr. in elementary algebra
(MA 10); preliminary outcomes are positive.
3.1.c – NOT MET (remediation focus area):
percentage of students in category decreased
from 58.0% to 53.7%
3.1d – INCREASED: Percentage of students in
category increased from 82.3% to 83.5.
3.1e – NOT MET: Percentage of students
remained same @ 65.4%
3.2a – COMPLETED (Academies focus area): –
Team charged; bi-weekly meetings;
recommendations made, with college actions
below:
 Readmit procedures tightened up
 “Probation” status delay (“alert” instead of
“probation”) eliminated for Fa14
3.2b – EXCEEDED (Academies focus area):
Increased faculty participation from 72 to 82;
increased student participation from 1,700 to
2,000 (Goal: 79 faculty; 1,870 students)
3.2c – NOT MET (Academies focus area):
Faculty numbers decreased from 39 to 20,
students numbers decreased from 975 to 644.
3.2d – COMPLETED: Self-regulated learning
project (year 1) included faculty from
Education, Counseling & Academic Literacy;
serviced milestone & capstone experiences in
Liberal Arts Academy.
3.2e – SURPASSED – total number of
participants in AY 14 = 358 (including Tech Fee)
3.3 – COMPLETED
Univ. Targets
performance gaps among
students from underrepresented groups
Indicators
QCC Mission
QCC Strategic Objectives –
2013-2014
CSTEP & CD activities will
increase 5% vs. AY12.
rate between underrepresented minority & nonunderrepresented minority
first-time, full-time freshmen
enrolled in assoc. programs
Outcomes
 MALES: Participation in activities increased
from 69 (AY13) to 82 students (AY14)
 CSTEP: Participation in activities increased
from 564 in AY13 to 603 in AY14
 CD: Participation in activities increased
from 74 (AY13) to 159 students (AY14)
University Strategic Objectives – 4.0 – Increase retention and graduation rates and ensure that students make timely progress toward degree completion – 5.0 – Improve postgraduate outcomes – 6.0 – Improve the quality of campus life and student and academic support services
Univ. Targets
4.1 Colleges will facilitate
students’ timely progress
toward completion
4.2 Retention rates will
increase progressively
4.3 Graduation rates will
increase progressively in
associate, baccalaureate &
masters’ programs
Indicators
4.1 % of first-time freshmen
who complete Eng. Comp.
within 2 years of entry; % of
first-time freshmen who
complete credit-bearing math
course within 2 years of entry;
ratio of FTEs to headcount in
assoc. progs.
4.2 One-year retention rate: %
of FT first-time freshmen in
associate program still enrolled
in college of entry one year
later; difference between
actual & predicted (regressionadjusted) one-year retention
rate of FT first-time freshmen in
associate programs
QCC Mission
4.1-6.1 Post-secondary
associate degree &
certificate programs for
careers and for transfer
QCC Strategic Objectives –
2013-2014
4.1 Increase percentage of
first-time, full-time students
still enrolled in college 1 year
later 3.0% over last year
(69.2%).
4.2a Increase to 33% over 3year average, 30.9%,
percentage of students
enrolled in 15 cr. or more.
4.2b Implement e-advising for
students with 45 or more crs.
& in good academic standing.
4.2c Maintain FOCUS 2 usage
at 2012-13 levels (online
career & ed. planning system)
4.2d Survey student
satisfaction with uses of social
media as means of
communicating with
prospective & currently
enrolled students through
HOBSONS’ enrollment
management tool.
4.3a Increase percentage of
first-time, full-time students
who graduate within 4 years
by 3% over last year (20.8%).
4.3b Fa12 MOA A.A.S./
4.3 Four-year graduation rate:
& of FT first-time freshmen in
associate programs who
graduated from college of entry
within 4 years; difference
7
Outcomes
4.1 – INCREASED (Academies focus area):
70.9% of first-time, full-time students still
enrolled in college 1 year later (increase over
last year, 69.2%)
Note: 23 Milestone scholarships awarded in Jan
2014 (scholarships for students at half-way
mark of degree in one year)
4.2a – INCREASED (Academies focus area):
Percentage of students increased from 2009-12
three-year av. @ 31.2% to 2010-13 three-year
av. @ 31.8%.
4.2b – COMPLETED (Academy focus area):
through use of Degree Works, students can
evaluate course history & academic progress.
4.2c – EXCEEDED: FOCUS 2 usage increased by
10% in AY14
4.2d – COMPLETED: Fa14 survey of all
applicants currently being tabulated; results
will be issued by June 30, 2014.
4.3a – INCREASED (Academies focus area):
Percentage increased from 20.7% to 23.4%
(Note: reverse transfer nos. – 16 students, Jan
’14; 50 students, June ’14)
4.3b – NOT MET:
Univ. Targets
Indicators
QCC Mission
QCC Strategic Objectives –
2013-2014
CareerPATH-TAACCCT DOL
grant cohort will graduate at
rate of 65% (2-year graduation
rate). (TAACCCT = Trade
Author-ization Agreement
Comm. Coll. Career Training)
4.3c ASAP will enroll 650
students to meet target.
5.1 Increase pass rate on
NCLEX by 1.5% over last year
(92.7%); increase pass rate on
Massage Therapy licensure
exam by 10% over last year
(57%).
5.2a Articulation director will
track & report on student
outcomes at receiving
institutions, with particular
attention to dual/joint progs.
5.2b Retention Management
Team will develop & begin
implementation of strategic
plan for improved transfer-out
outcomes.
between actual & predicted
(regression-adjusted) 4-year
graduation rate of FT first-time
freshmen in assoc. programs
5.1 Prof. prep. programs will
improve or maintain quality
of successful graduates
5.1 Pass rates & # of students
passing licensure/certification
examinations
5.2 Job & education rates for
graduates will increase
5.2 Six-month job & education
placement rate in career &
technical education programs
6.1 Colleges will improve
quality of student life &
campus climate
6.1 Colleges will present
evidence of improved quality of
life & campus climate
6.2 Colleges will improve
quality of student &
academic support services,
incl. acad. advising & use of
technology
6.2 Colleges will present
evidence of improved quality &
satisfaction with student,
academic & technological
support services; % of degree
students using Degree Works
for degree audit
6.2 Strong & closely
integrated academic &
student support services
6.2a Academy advisement
caseload mgmt. system will be
fully implemented.
6.2b Increase faculty
participation in Early Alert to
35% (baseline: 30%). (See also
4.1 & 4.2.)
6.2c Implement Starfish
8
Outcomes
 A.A.S./CareerPATH TAACCCP DOL grant
cohort 2-year grad. Rate=47%
 Additional 11% of AAS candidates are
projected to graduate within 3 years
4.3c – COMPLETED: 657 enrolled 657, after
census 648.
5.1
 NOT MET – NCLEX pass rate for 2013 is
82.9%, 3rd in CUNY & above NYS av. (Note:
96% pass rate for 1st quarter of 2014)
 COMPLETED – Massage Therapy pass rate
increased to 92% (24 test takers)
5.2a – COMPLETED (Academies focus area):
Articulation director worked with IR director to
track student outcomes in CUNY; during Fa13
dual/joint degree transfer students maintained
3.05 gpa after first semester @ partner college.
5.2b – COMPLETED (Academies focus area):
See 3.2a above. Other transfer-out efforts
include completely revamped website with
programs of study, Academies, Pathways,
transfer agreements & career opportunities;
complete update of transfer agreements;
reverse transfer; changes to CJ curriculum as
part of Justice Academy
6.1 – IMPROVED (Academies focus area):
Percentage of freshmen surveyed indicating
either positive or strongly positive attitude to
college increased from 95.9% in Fa12 to 97.9%
in Fa13
6.2a – COMPLETED (Academies focus area):
 Adviser lines added, 6 new hires
 Starfish caseload management system
used by all academic advisors, including
Academy advisors.
6.2b – EXCEEDED (Academies focus area):
Faculty participation has increased—to 53% in
Fa13 & 47% in Sp14.
6.2c – COMPLETED (Academies focus area)
Univ. Targets
Indicators
QCC Mission
QCC Strategic Objectives –
2013-2014
product, linking Early Alert to
learning centers. (See also 4.1
& 4.2.)
6.2d Report on % of students
using Degree Works for degree
audit. (Degree Works now
primary e-advisement tool.)
6.2e College will improve
student-use space in Library
with additional seating &
computer access; circulation &
reference desk areas will also
be renovated to provide
improved service.
Outcomes
 Starfish links Early Alert to learning centers
for referral to tutoring; tutoring
appointments increased from 75,174 in
Fa13 to 84,540 in Sp14.
 Starfish BlackBoard Building Block,
submitted to CUNY CIS & approved, will
make Starfish available to students within
BlackBoard.
6.2d – INCREASE (Academies focus area):
Percentage of students using Degree Works
increased from 34% in 2013 to 39% in 2014
(OIRA & CUNY Registrar data)
6.2e – IN PROGRESS: Library balcony enclosure
approved & planning under way for Fa14 to
create quiet student area; wireless access
points will be added over summer & circulation
& reference desk design underway for Fa15.
University Goal: Enhance Financial and Management Effectiveness
University Strategic Objective – 7.0 – Increase or maintain access and enrollment; facilitate movement of eligible students to and among CUNY campuses
Univ. Targets
7.1 Colleges will meet & not
exceed established
enrollment caps for degree
programs
Indicators
7.1 % difference between
actual & target FTE
enrollment; total FTEs; total
enrollment; total
undergraduates
QCC Mission
7.1 Collaborative, learningcentered community, with
strong & closely integrated
academic & student support
services
9
QCC Strategic Objectives –
2013-2014
7.1a Enrollment Management
Team will ensure that college
meet FTE enrollment goal.
7.1b Effectiveness of
communication with new &
continuing students will be
measured by reduction of
telephone inquiries in
Admissions, Financial Aid &
Acad. Advisement offices.
7.1c Student focus groups will
be convened each semester to
assess use of college services.
7.1d Communications & Public
Relations will enhance
advertising via digital channels
& explore advertising on
mobile platforms, especially
Outcomes
7.1a – COMPLETED - FY14 FTE enrollment
goal on target
7.1b – COMPLETED - Total inquiries to call
center reduced by 6.8%.
7.1c – COMPLETED & ONGOING: Focus
groups will continue in Fa14.
7.1d – COMPLETED – College entered
agreement with top digital marketing agency
to produce search, retargeting & banner ad
campaigns.
Univ. Targets
7.2 Colleges will achieve &
maintain high levels of
program cooperation with
other CUNY colleges
Indicators
7.2 Colleges will report on
outcomes related to efforts to
establish, update or grow joint
degree programs & related to
articulation agreements
QCC Mission
7.2 Associate degree &
certificate programs that
prepare students for careers
& for transfer to four-year
institutions of higher learning
QCC Strategic Objectives –
2013-2014
for target audiences of specific
departments or programs.
7.1e Migrate to e-catalog.
7.1f Hire electronic
communications manager.
7.1g Redesign website for
more uniform layout.
7.2a Coordinate with all
educational partners to obtain
student data from senior
colleges on transfer outcomes
7.2b Develop completely
revamped website that links
Academics, Programs of Study,
Pathways, articulation &
careers.
7.2c Use analytics to modify
website functionality &
content.
7.3 Colleges will meet 95% of
enrollment targets for College
Now & will enroll adult &
continuing education
students to promote college’s
mission
7.3 # of College Now
enrollment target achieved;
colleges will provide data to
demonstrate how ACE
programs are aligned with
institutional priorities
7.3 Options to students for
achieving their academic &
career goals; non-credit &
certificate programs & other
activities…provide community
residents with accessible &
affordable educational,
recreational & job training
opportunities
7.3a College Now enroll-ment
targets will be met.
7.3b 21st CCLC round 6: new
target – 150 after-school HS &
50 summer & 200 Middle
School summer to meet
enrollment target
7.3c CareerPath DOL grant:
110 occupational training (last
year = 98), 40 college certificate to meet enrollment target
Outcomes
7.1e – COMPLETED
7.1f – COMPLETED (Note: new hire resigned;
new search in progress)
7.1g – IN PROGRESS: layouts are being
reviewed & tested.
7.2a – COMPLETED (Academies focus area):
Available data completed; FERPA
requirements dissuaded some institutions
from providing data; 22 of 43 colleges
supplied outcomes data.
7.2b – COMPLETED (Academies focus area):
Analytics from college’s webmaster indicate
more focused navigation among Academies &
programs of study rather than scattershot
approach
7.2c – COMPLETED (Academies focus area):
comprehensive revamping of college
website—Academies, Programs of Study,
Articulation, Current Students, New
Students—resulted from analytics.)
7.3a – EXCEEDED: College Now enrollment
increased from 2,281 to 2,608.
7.3b – NOT COMPLETED: Enrolled 94 HS
students in after-school program; 28 HS
students in summer session & 94 MS students
in summer session (Note: notification &
funding delayed)
7.3c – EXCEEDED: Enrolled 187 in
occupational training & 42 students in
college/certificate programs in CUNY
CareerPATH TAACCCT grant.
University Strategic Objective – 8.0 – Increase revenues and decrease expenses
Univ. Targets
8.1 Increase revenues
Indicators
8.1 Alumni/corporate
fundraising will increase 10%;
total voluntary support
(weighted rolling average)
QCC Mission
8.1 Inst. Adv. communicates
excellence of college & seeks
funds from public/ private
sources in support of mission
10
QCC Strategic Objectives – 20132014
8.1a Increase alumni & corporate
giving by 10%.
8.1b Host at least 3 alumni
networking events.
8.1c Fill Corporate/Private
Outcomes
8.1a – COMPLETED: Total raised =
$3,714,696; goal = $3,621,127
8.1b – COMPLETED
8.1c – COMPLETED (Note: failed search;
Univ. Targets
Indicators
8.1.2 College will achieve
revenue targets & improve or
maintain high collection rates;
tuition/fee collection rate
(weighted, rolling 3-year av.);
alternative revenue sources w/
weighted, rolling 3-year av.
8.1.3 Colleges will improve or
maintain sound financial
management & controls
8.1.4 Contract/grant awards
will increase (weighted, rolling
3-year average)
QCC Mission
8.1.2 Non-credit courses &
certificate programs (Cont.
Ed. courses & cert. programs.)
8.1.3 Finance analyzes
funding sources & oversees
funds allocated to college by
central administration in
support of mission
8.1.4 Sponsored Programs
coordinates submission,
processing & reporting of
grants & contracts & provides
technical assistance to
faculty/staff in obtaining
grant funding for projects in
support of mission.
11
QCC Strategic Objectives – 20132014
Foundation Director position
8.1d Fill Sponsored Programs
Director vacancy.
8.1e Fill Development/Major Gifts
Officer vacancy.
8.1f Host funding tours for
private/corporate/individual
funders.
8.1g Using competitive RFP
process, QCC Fund will award
$50,000 to QCC faculty to host 6
public symposia on humanities.
8.1h Cultivate prospects for
election to QCC Fund Board.
8.1.2 Continuing Education will
increase state-based FTE income
by 3% over FY13
Outcomes
substitute appointment made)
8.1d – COMPLETED (Note: new hire
resigned; search in progress)
8.1e – IN PROCESS: previous search failed;
new hire to be completed in July.
8.1f – COMPLETED
8.1g – ON SCHEDULE (Note: cultural liaison
positions established & have been appointed
by majority of dept. chairs.)
8.1h – COMPLETED
8.1.2 – IN PROGRESS: Final calculation is not
completed until summer but projecting to
increase eligible FTE income by 3% over FY
2013.
8.1.3a Proportion of tax-levy
budget spent on administrative
services vs. instructional &
support services will remain
constant at 2012-13 level. All
financial transactions will be
completed accurately & in timely
manner; all prior audit findings
will be resolved in timely manner.
8.1.3b College will administer
viable financial plan, including
ending fiscal year in balance &
with appropriate reserve.
8.1.4a Increase grant funding by
5% (last year = $3,633,857).
8.1.3a – ON TARGET for year-end
completion; rigorous effort to maximize use
of available college resources underway for
June 30 annual accounting period closing.
8.1.4b Sponsored Programs &
OAA will continue to offer
comprehensive faculty
development seminars to
cultivate grant writers.
8.1.4b - COMPLETED
8.1.3b – ON SCHEDULE
8.1.4a - COMPLETED
Univ. Targets
8.2 Colleges will prioritize
spending for student
academic & support services
Indicators
8.1.5 Indirect cost recovery
ratios will improve
8.2 Spending of tech fee as %
of tech fee revenue; spending
on student services as % of
tax-levy budget; spending on
instruction & dept. research as
% of tax-levy budget
QCC Mission
8.2 Close integration of
academic & student support
services
QCC Strategic Objectives – 20132014
8.1.5 Maintain indirect cost
recovery at 6%.
8.2a Report on spending of tech
fee funding as % of tech fee
revenue
8.2b Reports on spending on
student services as % of tax-levy
budget
8.2c Report on spending on
instruction & department
research as % of tax-levy budget
Outcomes
8.1.5 – COMPLETED @6.9%
8.2a – COMPLETED: 100% of Tech Fee
funding spent on student academic &
support services
8.2b – ON TARGET
8.2c – ON TARGET
University Strategic Objective – 9.0 – Improve administrative services
Univ. Targets
9.1 Colleges will improve the
delivery of administrative
services to students
9.2 Colleges will improve
space utilization with space
prioritized for degree &
degree-related programs
9.3 All colleges will make
progress on goals/initiatives
identified in multi-year
Sustainability Plan
Indicators
QCC Mission
9.1 Colleges will present
evidence of improved student
satisfaction with nonacademic
admin. support services
9.1-9.2 Administration
provides clean & comfortable
learning environment,
manages Auxiliary Enterprises
& assists Students Affairs in
overseeing student fee funds
in support of mission
9.2 % of FTEs offered on
Fridays, evenings or
weekends
9.3 Energy use intensity
metric; ratio of recycling to
regular waste, total waste per
FTE
9.3 Finance analyzes funding
sources & oversees funds
allocated to college by central
administration in support of
mission
12
QCC Strategic Objectives –
2013-2014
9.1a Add virtualization
technology to 2 instructional
computer labs.
9.1b As vanguard, assist sister
institutions to come online
with CUNYfirst.
9.1c Continue implementation of CUNYfirst & related
business process
improvements.
9.2 Continue implementa-tion
of standardized scheduling for
improved space utilization.
9.3 Complete 3 goals from
QCC Sustainability Plan.
Outcomes
9.1a – ONGOING review of capabilities,
investment & return necessary to determine
best course of action.
9.1b – ONGOING: continuing & ongoing
support provided to CUNYfirst schools
9.1c – ONGOING: ongoing in general ledger,
procurement & accounts payable; new
modules for travel & credit card processing to
be implemented in FY15.
9.2 – IN PROGRESS & ONGOING: consolidation & reorganization of several Engineering
Tech. classrooms will yield four new medium
classrooms in FY15.
9.3 – COMPLETED: significant progress in all
goals (central chiller plant, campus-wide
electrical upgrades, roof replacements & heat
wheel replacement); CUNY Conserves effort is
participating to reduce power consumption in
compliance with NYS directive.