Dr. Franca Ferrari-Bridgers, Professor Barbara Lynch and Professor Rosanne Vogel _ Speech and Theatre Data Analysis and Report by Dr. Franca Ferrari-Bridgers Middle States Listening Skills Report for SP 211-Spring 2014 List your student learning outcomes as described in your syllabus. Please list ALL of the Student Learning Outcomes that are listed in your syllabus Gen Ed. Obj. 1. Communicate effectively through reading, writing, listening and speaking Outcome desired To develop students as more effective listeners and evaluators of communication, in order to make them, in turn, more capable learners and intelligent decisionmakers. 2. use analytical reasoning to identify issues or problems and evaluate evidence in order to make informed decisions To develop critical thinking and problemsolving skills that enable students to understand the intricate link between audience, speaker, and occasion Outcome desired To develop the public speaking skills necessary to effectively present informative and persuasive speeches Outcome desired To learn the major communication theories in public speaking, interpersonal communication, selfcommunication, intercultural communication, and group communication. Students will be able to incorporate these theories into their own speaking styles Outcome desired To work towards understanding and overcoming communication apprehension 3. reason quantitatively and mathematically as required in their fields of interest and in everyday life 4. use information management and technology skills effectively for academic research and lifelong learning To develop skills in diverse communication contexts including small groups, computer- Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 1 mediated communities and professional communities 5. integrate knowledge and skills in their program of study To understand the overwhelming importance of effective communication in all aspects of academic, professional, and everyday life 6. differentiate and make informed decisions about issues based on multiple value systems 7. work collaboratively in diverse groups directed at accomplishing learning objectives 8. use historical or social sciences perspectives to examine formation of ideas, human behavior, social institutions, or social processes 9. employ concepts and methods of the natural and physical sciences to make informed judgments 10. apply aesthetic and intellectual criteria in the evaluation or creation of works in the humanities or the arts Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 2 Describe the assessment activity and the (student learning outcome(s) it addresses ) that occurred in your course. Assignment: In order to test the reliability of our assessment tool, this semester we divided students in two groups. Students in each group will watch and listen twice during the course of the semester one video recorded speeches from Lucas’s DVD included in “The Art of Public Speaking”. The first group will watch “Medical Robots: From Science Fiction to Science Fantasy” (Needs Improvement) and the second group “The Hidden World of Chili Peppers” (Needs Improvement). The two speeches are substandard, i.e., they do not have all the required speech components. Students will use the speech evaluation form included here to evaluate the two speeches indicating which speech components are present and which are missing, indicating how many topics and transitions the speaker introduce and how many sources are cited. Moreover, the students will answer three listening and comprehension questions about the content of the each speech. The form used is intended to facilitate student critical listening by identifying missing parts and by processing and understanding what was heard. This assignment is designed primarily with the intention to test student listening skills as far as their ability to identify relevant speech outline components (QUESTIONS 1-12) and show understanding of the content of the speeches (QUESTIONS 13-15). Because the goal is to track student’s listening, each student should repeat this exercise twice during the semester. Instructions: Instructors will administer the listening test twice during the semester. The first time the test should be administered after the instructor has taught the class how to create a speech outline for their first informative (or persuasive) speech approximately between the 5th and the 6th week of class. The second time the test should be administered after students have been instructed on how to create the speech outline for their second persuasive (or informative) speech or preferably, after they have delivered their second speech between the 12th and the 14th week of class. All instructors need to follow the speech outline format indicated in your speech textbook or conform to it while instructing students on how to create an informative or persuasive speech outline. Students will first complete the attached scoring SPEECH EVALUATION form and then they will transfer their results on the scantron sheet. List the data collection instrument (s) used for assessment. Speech evaluation forms used by students for the assessment are given below. Each student will complete two forms one in connection with the first speech and the second one with the second speech. Students will transfer their results to a scantron sheet. All the scantron sheets will be graded at the end of the semester in two batches. The first batch contains the scantron sheets for the first speech and the second batch contains the scantron sheets for the second speech. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 3 ASSESSMENT#1 SPEECH EVALUATION FORM First Name________________________ Surname___________________________________ Speech Title: _____________________________________________________________________________ Listen carefully indicating which speech components are present in this speech and rating the speaker on each point. Remember that your goal is to identify which speech components are missing from the speaker’s speech. INTRODUCTION NO YES 1. Attention getter 2. Reason to listen 3. Reveal Topic 4. Established credibility 5. Preview body of speech BODY 0 1 2 >2 6. How many main ideas 7. How many sources are properly cited1 8. How many transitions 1 Please remember that for a source to be cited properly, you need to hear one of the following combinations of information: (1) author and year of publication; (2) author and title of article/ book; or (3) author, title of article/book and year of publication. Mentioning just the author or a title does not count as a proper citation. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 4 CONCLUSION NO YES 9. Cues the audience 10. Review of main points 11. Restate thesis 12. Vivid ending/Closure QUESTIONS 13. This speech is about A. Chili peppers B. The shortage of good peppers C. A brief history of chili peppers D. a and c 14. If you eat a pepper that is too hot you should use: A. Water and salt B. Milk or ice cream C. Ice water D. Milk or yogurt 15. Chili peppers can be used for: A. Protection from muggers B. Food storage C. Fatigue D. Fertility Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 5 ASSESSMENT # 2 SPEECH EVALUATION FORM Speech Title: _____________________________________________________________________________ Listen carefully indicating which speech components are present in this speech and rating the speaker on each point. Remember that your goal is to identify which speech components are missing from the speaker’s speech. INTRODUCTION NO YES 1. Attention getter 2. Reason to listen 3. Reveal Topic 4. Established credibility 5. Preview body of speech BODY 0 1 2 >2 6. How many main ideas 7. How many sources are properly cited 2 8. How many transitions CONCLUSION NO YES 9. Cues the audience 10. Review of main points 11. Restate thesis 12. Vivid ending/Closure 2 Please remember that for a source to be cited properly, you need to hear one of the following combinations of information: (1) author and year of publication; (2) author and title of article/ book; or (3) author, title of article/book and year of publication. Mentioning just the author or a title does not count as a proper citation. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 6 COMPREHENSION 13. Orderly3 robots can do the following: A. let doctors see patients from a remote location B. communicate with each other C. allow a doctor to see a patient’s vital signs D. none of the above 14. Robots called ‘Da Vinci’4 are used for: A. delivering items in a hospital B. allowing patients to create art C. helping hospital staff accomplishing routine tasks D. surgery 15. The speaker told a story about a woman in New Jersey who: A. had heart surgery B. was operated on by a robot C. had an orderly robot D. invented a medical robot 3 4 Definition of ‘orderly’: an attendant in a hospital responsible for the nonmedical care of patients and the maintenance of order and cleanliness. Leonardo Da Vinci was an Italian Renaissance polymath: painter, sculptor, architect, musician, mathematician, engineer, inventor, anatomist, geologist, cartographer, botanist, and writer. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 7 Provide an analysis (and summary) of the assessment results that were obtained. GROUP_1, 93 students of group 1 watched “Medical Robots: From Science Fiction to Science Fantasy” (Needs Improvement). First, we will report the results of Questions 1-12 testing ‘critical listening’ and then Question 13-15 testing comprehension. QUESTIONS 1-12: Critical Listening The results for number of correct answers for each questions (raw scores) and percentages are summarized in the following table. LISTENING_1 INTRO 1 INTRO 2 INTRO 3 INTRO 4 INTRO 5 BODY 1 BODY 2 BODY 3 CONCL 1 CONCL 2 CONCL 3 CONCL 4 TOTAL LISTENING _2 55 54 80 75 76 26 54 31 45 69 71 74 710 % CORRECT_1 64 63 76 79 77 27 54 51 49 82 78 77 777 % CORRECT_2 59% 58% 86% 81% 82% 28% 58% 33% 48% 74% 76% 80% 64% 69% 68% 82% 85% 83% 29% 58% 55% 53% 88% 84% 83% 70% % CHANGE 16.9 17.2 -4.7 4.9 1.2 3.6 0.0 66.7 10.4 18.9 10.5 3.7 9.4 My only comment relates to your calculation of the percent change. The percentage change tells us how much a variable has increased or decreased over time. For example, on page 13 of your Middle States report, on the first row of your table you calculated a change of 6% (44%38%). However the percentage change (which I think is a better measure of change because it considers the magnitude of the scores) is 16%. The formula for percentage change is (f2-f1/f1)*100. (44-38/38)*100=16%. Please let me know if my explanation does not make sense. Thank you….. The following charts visually show the students’ total number and total percentage of correct answers for both listening assessments. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 8 Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 9 LIST_1 vs. LIST_2 % Correct Answers 90% % Correct Answers 80% 70% 60% 50% 40% 30% 20% 10% 0% INTR O1 LIST_1 59% INTR O2 58% INTR O3 86% INTR O4 81% INTR O5 82% BODY BODY BODY CONC CONC CONC CONC TOTA 1 2 3 L1 L2 L3 L4 L 28% 58% 33% 48% 74% 76% 80% 64% LIST_2 69% 68% 82% 85% 83% 29% 58% 55% 53% 88% 84% 83% 70% We also performed a repeated measure ANOVA to see whether there was a significant difference between the overall results for the assessments taken at Time 1 and at Time 2; whether there was a significant difference between the results for each individual question at Time 1 and Time 2 and; finally, if there was significant difference between the interaction of questions and Time. The results are presented in the following table. ANOVA Source of Variation Time Questions Interaction SS 2.011201 69.26299 2.499552 Dr. Franca Ferrari-Bridgers - 09/04/2014 df 1 11 11 MS 2.011201 6.296636 0.227232 Speech 211 F 10.50914 32.90184 1.187356 P-value 0.001206 2.42E-65 0.290138 F crit 3.845674 1.792976 1.792976 Page 10 As the F values in the table indicate there was an overall significant difference for Time and Questions which together with the positive direction of change indicated by the mean values, suggest that students improved their overall critical listening skills between the first and second administering of the assessment. However, there was no significant difference for the Interaction between Time and Questions, suggesting that for certain questions the change overtime was only minimal. QUESTIONS 13-15: COMPREHENSION The results for number of correct answers, means and percentages are summarized in the following table and in the chart. COMPREHENSION 1 COMPREHENSION 2 COMPREHENSION 3 TOTAL LIST_1 42 70 69 181 LIST_2 41 75 73 189 % Correct Answers 45% 75% 74% 65% % Correct Answers 44% 81% 78% 68% The following two charts visually show the students’ number and percentage of correct answers for both listening assessments. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 11 LIST_1 vs LIST_2 % Correct Answers 100% 80% 60% 40% 20% 0% LIST_2 LIST_1 LIST_1 COMP_ 1 45% COMP_ 2 75% COMP_3 74% TOTAL 65% LIST_2 44% 81% 78% 68% As will be discussed in the next section, for the first time since Fall 2012, in Spring 2014 students’ listening comprehension skills improved notably from one assessment to the next. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 12 GROUP_2 55 students in group one watched “The Hidden World of Chili Peppers” (Needs Improvement). First we will report the results of Questions 1-12 testing ‘critical listening’ and then Question 13-15 testing comprehension. QUESTIONS 1-12: Critical Listening The results for number of correct answers for each questions (raw scores) and percentages are summarized in the following table. INTRO 1 INTRO 2 INTRO 3 INTRO 4 INTRO 5 BODY 1 BODY 2 BODY 3 CONCL 1 CONCL 2 CONCL 3 CONCL 4 TOTAL LIST_1 20 33 33 36 26 10 26 20 20 30 31 23 308 LIST_2 23 30 42 32 31 10 27 27 24 39 38 16 339 Dr. Franca Ferrari-Bridgers - 09/04/2014 %Correct_1 38% 63% 63% 69% 50% 19% 50% 38% 38% 58% 60% 44% 49% Speech 211 %Correct_2 44% 58% 81% 62% 60% 19% 52% 52% 46% 75% 73% 31% 54% Change 15.8 -7.9 28.6 -10.1 20.0 0.0 4.0 36.8 21.1 29.3 21.7 -29.5 10.2 Page 13 The following charts visually show the students’ total number and total percentage of correct answers for both listening assessments. # Correct Answers LIST_1 vs LIST_2 45 40 35 30 25 20 15 10 5 0 INTRO 1 LIST_1 20 LIST_2 23 INTRO 2 33 INTRO 3 33 INTRO 4 36 30 42 32 Dr. Franca Ferrari-Bridgers - 09/04/2014 INTRO BODY 1 BODY 2 BODY 3 CONCL 5 1 26 10 26 20 20 31 10 Speech 211 27 27 24 CONCL 2 30 CONCL 3 31 CONCL 4 23 39 38 16 Page 14 % Correct Answers List_1 vs. List_2 % of correct answers 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% INTRO INTRO INTRO INTRO INTRO BODY BODY BODY CONC CONC CONC CONC TOTAL 1 2 3 4 5 1 2 3 L1 L2 L3 L4 LIST_1 38% 63% 63% 69% 50% 19% 50% 38% 38% 58% 60% 44% 49% LIST_2 44% 58% 81% 62% 60% 19% 52% 52% 46% 75% 73% 31% 54% We also performed a repeated measure ANOVA to see whether there was a significant difference between the overall results for the assessments taken at Time 1 and at Time 2; whether there was a significant difference between the results for each individual question at Time 1 and Time 2 and; finally, if there was significant difference between the interaction of questions and Time. The results are presented in the following table. ANOVA Source of Variation Time Questions Interaction SS 0.770032 27.20112 2.931891 Dr. Franca Ferrari-Bridgers - 09/04/2014 df 1 11 11 MS 0.770032 2.472829 0.266536 Speech 211 F 3.358068 10.78387 1.162347 P-value 0.067119 3.44E-19 0.308882 F crit 3.849067 1.796459 1.796459 Page 15 As the F values in the table indicate there was not an overall significant difference for Time and for the Interaction between Time and Questions, but there was a significant difference for Questions. QUESTIONS 13-15: COMPREHENSION The results for number of correct answers, means and percentages are summarized in the following table and in the chart. COMPREHENSION_1 COMPREHENSION_2 COMPREHENSION_3 TOTAL LIST_1 33 45 37 115 LIST_2 31 45 50 126 %Correct_1 63% 87% 71% 74% %Correct_2 60% 87% 96% 81% The following charts visually show the students’ number and percentage of correct answers for both listening assessments. # Correct Answers LIST_1 vs LIST_2 50 45 40 35 30 25 20 15 10 5 0 LIST_1 COMPRE_1 33 COMPRE_2 45 COMPRE_3 37 LIST_2 31 45 50 Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 16 List_1 vs. List_2 % Correct Answers % Correct Answers 100% 80% 60% 40% 20% 0% LIST_1 COMPRE_1 63% COMPRE_2 87% COMPRE_3 71% TOTAL 74% LIST_2 60% 87% 96% 81% As will be discussed in the next section, for the first time since Fall 2012, in Spring 2014 students listening comprehension skills notably improved from one assessment to the next. ASSESSMENT TOOL’S RELIABILITY In order to test the reliability of our assessment tools we performed a Cronbach’s Alpha Test based on items 1 through 12 obtaining a very high correlation Cronbach’s Alpha value of .953 for ‘Medical Robots’ and .970 for ‘Chili Peppers’. The high correlation values suggest that our instrument reliably assesses listening skills and therefore can be used for future assessments. In both speeches, however, we noticed that the individual mean value and the Item total correlation value of the BODY 1 question were very low in comparison with the other items. We believe that these values reflect a potential problem in the way we formulated our question “How many main ideas”. Possibly students are not able to semantically distinguish between the meaning of the words ‘idea’,‘topic’ and ‘point’. Therefore we need to reformulate BODY 1 question for the next round of assessment and to add more in class activities to make sure students understand the semantic differences between the two terms. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 17 OVERALL ANALYSIS for GROUP 1 and GROUP 2 Data from both groups were compiled together. The total number of the students participating to both listening assessments is 148. QUESTIONS 1-12: Critical Listening The results for number of correct answers for each questions (raw scores) and percentages are summarized in the following table. INTRO 1 INTRO 2 INTRO 3 INTRO 4 INTRO 5 BODY 1 BODY 2 BODY 3 CONC 1 CONC 2 CONC3 CONC 4 TOTAL LIST_1 LIST_2 % CORRECT % CORRECT 75 87 51% 60% 86 93 60% 64% 113 118 78% 81% 111 111 77% 77% 102 108 70% 74% 36 37 25% 26% 80 81 55% 59% 51 78 35% 54% 65 73 44% 50% 99 121 68% 83% 102 116 70% 80% 97 93 69% 64% 1018 1116 59% 64% CHANGE 17.6 6.7 3.8 0.0 5.7 4.0 7.3 54.3 13.6 22.1 14.3 -7.2 8.5 The following charts visually show the students’ total number and total percentage of correct answers for both listening assessments. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 18 List_1 vs. List_2 140 # of correct answers 120 100 80 60 40 20 0 INTRO INTRO INTRO INTRO INTRO BODY BODY BODY CONC CONC CONC CONC 1 2 3 4 5 1 2 3 1 2 3 4 LIST_1 75 86 113 111 102 36 80 51 65 99 102 97 LIST_2 87 93 Dr. Franca Ferrari-Bridgers - 09/04/2014 118 111 108 37 Speech 211 81 78 73 121 116 93 Page 19 List_1 vs. List_2 - % Correct Answers 90% 80% 70% Axis Title 60% 50% 40% 30% 20% 10% 0% INTRO INTRO INTRO INTRO INTRO BODY BODY BODY CONC CONC CONC CONC TOTAL 1 2 3 4 5 1 2 3 1 2 2 4 LIST_1 51% 60% 78% 77% 70% 25% 55% 35% 44% 68% 70% 69% 59% LIST_2 60% 64% 81% 77% 74% 26% 59% 54% 50% 83% 80% 64% 64% We also performed a repeated measure ANOVA to see whether there was a significant difference between the overall results for the assessments taken at Time 1 and at Time 2; whether there was a significant difference between the results for each individual question at Time 1 and Time 2 and; finally, if there was significant difference between the interaction of questions and Time. The results are presented in the following table. ANOVA Source of Variation Time Questions Interaction SS 2.75977 85.6954 3.212644 Dr. Franca Ferrari-Bridgers - 09/04/2014 df 1 11 11 MS 2.75977 7.790491 0.292059 Speech 211 F 12.99912 36.6949 1.375659 P-value 0.000316 3.57E-75 0.17712 F crit 3.844151 1.791413 1.791413 Page 20 As the F values in the table indicate there is an overall significant difference for Time and Questions, but there is not a significant difference for the interaction between Time and Questions. QUESTIONS 13-15: COMPREHENSION The following table and charts visually show the students’ number and percentage of correct answers for both listening assessments. LIST_1 COMPREHENSION1 75 COMPREHENSION 2 115 COMPREHENSION 3 106 TOTAL 296 LIST_2 72 120 123 315 LIST_1 52% 79% 73% 68% LIST_2 50% 83% 85% 72% CHANGE -3.8 5.1 16.4 5.9 LIST_1 vs LIST_2 # Correct Answers 140 120 100 80 60 40 20 0 LIST_1 COMP1 75 COMP2 115 COMP3 106 LIST_2 72 120 123 Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 21 % Correct Answers LIST_1 vs. LIST_2 % Correct Answers 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% LIST_1 COMP1 52% COMP2 79% COMP3 73% TOTAL 68% LIST_2 50% 83% 85% 72% Describe how the assessment results that were obtained affected (or did not affect) the student learning outcomes you identified. As part of your discussion, describe any plans you have to address the areas where students need to improve. We are looking at the overall results of Group 1 and Group 2 together. Students were tested on the individuation of main speech components here listed as ‘intro’, ‘body’, ‘conclusion’ and ‘comprehension’ of the speech twice. Question 1-12 measured students' ability to recognize parts of speech, a concept reinforced by the syllabus of SP 211. On the ability to recognize parts of a speech students showed improvement on 10 areas, i.e., (#1) attention getter (+17.6%), (#2) reason to listen (+6.7%),(#3) reveal topic (+3.8%) , (#5) preview body of speech (+5.7%), (#6) main ideas (+4%), (#7) number of cited sources (7.3%), (#8) number of transitions (+54.3%), (#9) cues the audience (+13.6%), (#10) review main points (+22.1%) and (#11) restate topic (+14.3%). There was no change for (#4) credibility statement between Time 1 and Time2. There was instead deterioration in one area only: (#12) vivid ending (-7.2%). Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 22 Overall Spring 2014 students’ cohort improved their abilities to identify speech components showing a 8.5% gain score from the first to the second administering of the assessment. Students also deteriorated only in one area. With respect to Spring 2013 and Fall 2013 students’ cohorts, students of the Spring 2014 cohort improved substantially on (#7) number of cited sources [(+7.3%) vs.( -14%, Spring 13) and (-4% , Fall 13)], on (#8) transitions [(54.3%) vs. (6% ,Spring 13) and (5% ,Fall 13)], on (#10) review main points [(+22.1%) vs. (2% ,Spring 13) and (4% ,Fall 13)] and (#11) restate thesis [(+14.3%) vs. (2% ,Spring 13) and (3% ,Fall 13)]. We believe students’ improvement in these areas is the result of the recommendations we made to all the faculty in the action plan of our Fall 2013 report. Especially the data showed that students can better discern if a source has been cited properly or not and if the speaker uses transitions in the speech. Students also substantially improved on most of the content related components such as ‘reveal topic’, ‘restate topic’, ‘preview’ and ‘review’ of main points. There is little improvement on question (#6) ‘How many main ideas”. As stated above we believe that these values reflect a potential problem with the way we formulated the question, we will address this problem for the next round of assessments. The deterioration on identify the vivid ending is surprising given that in the past two cohorts students substantially improved in this area (39% in Spring 13 and 35% in Fall 13) between the two assessments. If we look at the individual Group 1 and Group 2 results, we notice that only Group 2 shows deterioration for this question (-29.5%). Group 1 instead shows a ( 3.7%) improvement in this area. We believe that the deterioration is related to the way the speaker of the ‘Chili Peppers’ concluded his speech rather than to the students’ inability to recognize and to understand such a component. Question 13-15 measured the student's ability to extract content from a spoken message. Students’ comprehension for the first time in three semester improved overall (5.9%). We registered a minimal deterioration (-3.8%) for question #13. Questions #14 and 15# improved respectively (5.1%) and (16.4%). If we compare Spring 14 students’ results with Fall 13 and Spring13 students’ results, we can definitely conclude that Spring 14 students improved their performance at comprehension level possible due to the increased number of listening activities faculty members performed in their classes during the semester. Q13 Q14 Q15 Spring13 -10% -23% -17% Fall13 -11% -14% 1% Spring14 -3.8% 5.1% 16.4% Looking at the comprehension questions for the individual speeches, we notice that in both speeches questions #13 is the most problematic. We believe that possibly the way the questions are formulated does not help students to answer them correctly. Moreover, as the literature on listening research points out improvement in students’ listening and comprehension skills take longer than a 6-8 week period and is influenced by many individual and environmental factors. In our case one the fact that students were assessed by different instructors under different circumstances might have well played a role in determining the results. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 23 Action plan: On ability to recognize parts of the speech, we believe faculty should give more emphasis to the concept of topic identification and main ideas identification, credibility statement and citing sources. With regards to citing sources faculty should organize for their classes more than one trip to the library and create target exercises to identify citation in speeches and to incorporate citation while delivering speeches following the MLA citation style for oral citations. With regards to topic, point and main ideas identification together with the ability to extract content from spoken language (listening and comprehension) we believe that faculty should assign more in class activities asking students to summarize, analyze and report on content from spoken language. Moreover as stated above Question # 6 “ how many main ideas” needs to be reformulated possibly in “how many main points”, though a final decision on this point will be taken after having discussed the issue among the speech faculty members. Similarly, faculty should make sure that students understand what a credibility statement is and the different ways the speaker has to establish his/her credibility. However, as speeches were both substandard, the skill of recognizing parts of the speech at or above 80 % level from the first to the second assessment might be too advanced for students and it might require longer than a semester to see a substantial improvement, especially with regards to comprehension. To test if students’ deterioration in comprehension is due to the different content of the two speeches, for Spring 2014 we modified how students were assessed without altering the assessment tool for the moment. Keeping the same testing conditions used in the Fall, this semester we divided instructors in two groups and each group will test students’ listening skills using one speech only. Group 1 used “Medical Robots: From Science Fiction to Science Fantasy” (Needs Improvement) while group 1 tested their students twice using the speech “The Hidden World of Chili Peppers” (Needs Improvement). As the data analysis indicates students’ performance was worst for Group 2 than for Group 1, though the reliability of both assessment is very high as the Cronbach’s Alpha values above suggest. We believe that the difference in the results is mostly due to the sample size differences between group 1 (93 students) and group 2 (55 students). Next semester all faculty members participating in the assessment will use one speech only, possibly the Medical Robots’ one due to the good results obtained in this cohort. To conclude the results of this assessment will be discussed at the September Faculty Meeting and future plan and possible recommendations will be distributed to all faculty once approved at the meeting. Dr. Franca Ferrari-Bridgers - 09/04/2014 Speech 211 Page 24