School Improvement
Specialist Training
August 3-4
Norms and Protocols
NORMS
The standards of behavior by which we
agree to operate while we are in this group.
Every team needs to establish their own
norms.
NORM!
We need to greet our Norms
with enthusiasm
DEVELOPING NORMS
1.Each person on the team reads the
ideas from the handout—p.211 in
Learning by Doing by DuFour, DuFour,
Eaker, and Many
2. Jot down norm ideas as you read (you
don’t have to have 1 for every
category)
3. Then choose your top 5 and copy on
to post- its (1 norm per post-it)
DEVELOPING NORMS
4. Put all 5 ideas from everyone on
chart paper and group like ideas
together
5. Divide into groups to work on each
cluster of ideas
6. Discuss each one, making sure you
reach consensus on operational
definitions
7. Write a norm for each category
DEVELOPING NORMS
8. Review—then post in the room
where meetings take place
9. Go over them at each meeting and
make adjustments as needed—these
belong to no one but you!
10.Every group must establish their own
norms
11.What do you do when you violate
norms?
Sample Agenda