Introduction PERIscope 2013 explores consumer behaviours & attitudes towards food, shopping and cooking. Online survey conducted amongst 1,000 adults aged 18+ in Belgium. Results are also available across nine other countries. Survey covers topics such as: Eating at home, attitudes towards cooking, local food, sustainability, the environment, grocery shopping and health & wellbeing. Research carried out by Ipsos MRBI. Please note, there may be discrepancies in relation to some of the ‘total’ figures within this report. This is due to rounding (e.g. “slightly agree” at 45, “strongly agree” at 30, “agree” at 76). For further information or queries please visit www.bordbia.ie or email info@bordbia.ie 2 In Belgium, just over half of all adults continue to have a positive relationship towards cooking. Good Fun A Passion Attitude towards cooking 2010 2013 56% 54% 18% 38% 15% 40% The Belgians display one of the highest levels of fun with cooking, just behind Germany (47%) and Sweden (43%). 4 In three years, overall levels of culinary expertise have declined slightly in Belgium. 5 Level of cooking expertise 65 61 Would enjoy having a dinner party where I do all the cooking 26 Would be confident that I could produce a good Sunday roast with all the trimmings 39 36 2010 2013 25 Belgium's cooking expertise (on the basis of dinner party hosting and producing meals with all the trimmings), is in the bottom three countries. Just under three quarters of Belgians prepare their meals from scratch few times a day/few times a week , a lower proportion than in 2010. % preparing a meal from scratch once/ few times a day 2010 81 % preparing a meal from scratch few times a week 2013 55 26 74 45 29 Compared to other countries in the PERIscope 2013 study, Belgium ranks fifth for scratch cooking. NZ (81%) ranks first while the US (62%) ranks last. 6 Just over one in ten claim to be cooking from scratch more often than 12 months ago, a similar proportion to three years ago. Frequency of cooking meals from scratch more often or less often compared to 12 months ago 2010 2013 Cooking from scratch more often 15 14 Cooking from scratch less often 9 9 On the basis of those who are scratch cooking more often, Belgium is displaying somewhat poorer levels of scratch cooking than other countries. 7 Since 2010,Belgium has reduced the amount of ready prepared meal components used in the meals that it cooks on a daily/ weekly basis. Use of ready prepared ingredients 2010 Once a day/ few times a day 2013 5 3 Few times a week 16 Once a week 23 17 18 In terms of daily/ weekly usage of ready prepared ingredients, Belgium displays the lowest usage of ready prepared ingredients. 8 The same proportion of Belgians have taken cooking classes as three years ago whilst the 9 proportion entertaining at home more often has held ground at just over three in ten. % who have attended/taken cooking classes in the past three years 2013 10 2010 10 % who are entertaining at home more often nowadays 31 34 Belgium compares similarly to countries like Spain and NZ in terms of cookery class attendance. ROI (12%) has the highest cookery class attendance. Regarding entertaining at home, Belgium ranks in sixth place overall. The enjoyment that Belgian adults obtain from cooking and creating a great meal has decreased slightly since 2010. % applies that they ‘enjoy cooking and being able to create a great meal’ 2013 2010 79 83 Belgium ranks sixth in terms of the enjoyment levels achieved through creating a great meal. 10 Ownership levels of food processors and woks, amongst Belgian adults, have remained stable over the past three years. Food Processor 2010 2013 Wok 2010 64 41 2013 62 43 Belgium displays a relatively average ownership level of food processors. In contrast it has the second highest wok ownership, behind the Netherlands (70%). 11 Levels of demand for food that is easy to prepare and quick to cook have been maintained at similar levels to 2010. % Applies I tend to pick foods that are easy to prepare I tend to pick foods that are quick to cook 2010 2013 79 77 70 69 Belgium ranks amongst the lowest countries when it comes to picking both foods that are quick to prepare and quick to cook. 12 Use of ready to eat foods in Belgian households has experienced a slight decline in the past three years. % applies ‘we use a lot of ready to eat foods in our household’ 2013 2010 35 39 Belgium displays relatively low usage levels of ready to eat foods, ranking eighth overall, just ahead of the Netherlands (34%) and Sweden (31%). 13 The proportion who claim to often eat ready prepared/convenience meals has fallen by seven percentage points in three years. % applies that they ‘would often eat ready prepared/ convenience meals’ 2013 2010 41 48 Eating convenience meals in Belgium is a relatively unpopular behaviour, particularly when compared to countries like the US (71%) and Spain (69%). 14 One third of Belgians claim to be eating ready meals/ convenience meals less often than 12 months ago, a similar level to 2010. % eating ready meals/ convenience meals more/less often than 12 months ago 2010 2013 More often 7 6 Less often 32 33 Belgium compares similarly to Sweden and the Netherlands in its consumption of ready meals/ convenience meals in the last 12 months. 15 The proportion who consider convenience meals to be a good substitute for home cooked meals when time is limited remains at just over half of all adults. % agree that convenience meals… ‘are a good substitute for home cooked meals when time is limited’ 2013 2010 56 57 In terms of agreement with the idea that convenience meals can be a good substitute for home cooked meals, Belgium ranks fifth. 16 The majority of Belgians consider convenience foods to be expensive. One third believe that they contain poor quality ingredients. One quarter believe they taste great. Convenience foods…… … are expensive … are good value for money 72% 74% 18% 20% 2010 2013 2010 2013 … have poor quality ingredients … taste great 29% 33% 23% 26% 2010 2013 2010 2013 Belgium displays particular low levels of agreement when it comes to claims that convenience meals ‘taste great’ or are ‘good value for money’. 17 The overall importance of buying local food has fallen slightly in the past three years. Importance of buying ‘local’ produce when shopping 2010 Total importance Very important 2013 54% 17% 51% 15% France (73%) places the most importance on buying local. At just over half of all adults, Belgium ranks eighth, just ahead of NZ (48%) and the Netherlands (27%). 19 The frequency with which local food is bought in Belgium has remained stable over the past three years. Those who buy local less often (than monthly)/ never is steady. Frequency of ‘Local Food’ Purchases Daily 2010 2013 7 5 49 Few times/ once a week 53 Few times/ once a month 23 28 Less often/ never 17 18 Sweden, Spain, Germany, and NZ are the most frequent purchasers of local food purchases on a daily/weekly basis. Belgium ranks fifth overall. 20 In Belgium, ‘local food’ is a proxy primarily for food that is made within one’s home country, or alternatively, within a very close distance from one’s home. More than 4 in 10 believe local food is food that is… 45% … made within the county in which I live Just over one third believe it is food that is… 36% … made within a close proximity to where I live 29% … available in farmers’ markets 27% … made within a 20 mile radius from where I live 22% … made within the province I live 6% … made within Europe Much less believe local food to refer to food that is … 21 Checking for the country of origin label is done by three quarters of Belgian shoppers. Checking for Country of Origin label 2010 2013 Always check 19 23 Sometimes check 55 52 (74) (75) 26 24 NET (check for quality symbol) Never check Sweden ranks first (92%) for checking country of origin information. In contrast, Belgium ranks sixth. 22 In Belgium, checking for the symbol of quality has fallen over the past three years. The proportion who ‘never check’ represents one quarter of all grocery shoppers. Checking for Symbol of Quality label 2010 2013 Always check 21 18 Sometimes check 59 NET (check for quality symbol) Never check (80) 20 56 (74) 26 Belgium ranks third behind, France (76%), ROI (76%), Spain (82%) and Sweden (82%) for checking the symbol of quality on food products. 23 At more than ninety per cent, the importance placed on eating dinner together as a family remains considerably high in Belgium. % applies that ‘it is important to spend time over dinner as a family’ 2013 2010 92 94 Overall, spending time eating dinner together as a family is important in all countries, with six out of the ten countries displaying more than or equal to ninety per cent agreement. 24 Awareness of food miles has shown a significant advancement since 2010. The percentage buying foods with low food miles has risen by nine percentage points in 2013.26 % never heard of food miles 2010 2013 55 % who buy foods with low food miles in 2013 40 25 18 2010 34 19 2013 TOTAL % who buy foods with low food miles % who sometimes try to buy food with low food miles Belgium ranks amongst the highest for awareness of food miles. It ranks joint first with Germany in terms of purchases of food with low food miles. Sustainability is a well known term amongst Belgians. The proportion claiming to buy foods with sustainable features has been risen slightly. % never heard of sustainability 2010 2013 15 15 % who buy foods with sustainable features in 2013 48 23 43 35 2010 2013 TOTAL % who buy foods with sustainable features % who sometimes try to buy food with sustainable features Belgium ranks third for awareness of the term sustainability. It ranks as one of the highest purchasers of ‘sustainable’ products, alongside France, NZ and Germany 27 The numbers claiming to have never heard of carbon footprint have reduced in the last three years. There has also been a growth in low footprint purchases during this time. % never heard of carbon footprint 2010 2013 33 19 32 25 % who buy foods with low footprint in 2013 2010 41 23 2013 TOTAL % who buy foods with low footprint % who sometimes try to buy food with low footprint Belgium is behind only NZ for awareness of carbon footprint. Purchases of low footprint products are highest in Belgium. 28 Being environmentally conscious and buying from companies who are environmentally aware have both declined since 2010. % who agree that they are more conscious of environmental issues in their choice of products 61% 2010 54% 2013 % who agree that they prefer to buy from companies that are aware of the impact of environmental issues 60% 2010 50% 2013 Belgium ranks joint fifth in terms of its consciousness of environmental issues. The preference of buying from environmentally aware companies places Belgium in seventh place overall. 29 The act of buying in smaller packs to avoid waste has risen slightly in popularity in the past three years. % applies that they ‘buy food in smaller packs because it means less waste’ 2010 2013 53 57 Compared to the Germans, Belgians are much less conscious about cutting down on food waste. They rank joint sixth overall. 30 Overall, efforts by Belgians, to buy Fair Trade products have remained unchanged since 31 2010. Only a small percentage admit to concerted efforts to buy Fair Trade. I try to buy Fair Trade products/brands whenever they are available % applies a lot 2013 2010 13 16 % NET applies 60 61 The Belgians rank fifth overall when it comes to efforts to buy Fair Trade products. Having price as a primary influencer when grocery shopping has increased in importance in Belgium since 2010. When I shop the first thing I look for is price 2013 2010 % agree slightly % agree strongly 40 19 35 19 59 54 Looking for price as a ‘first thing’ has average popularity in Belgium compared to all other countries in the PERIscope 2013 study. 33 Compared to 2010, placing the quality of fresh food ahead of price has maintained the 34 same level of popularity amongst grocery shoppers. Quality of fresh food is more important than price 2013 2010 % agree slightly % agree strongly 47 17 43 22 64 65 Belgium displays average agreement levels with the idea that quality is more important than price. It ranks fifth overall. ROI (79%) has the highest level of agreement while the Netherlands (51%) has the lowest. In Belgium, getting value for money in the same store is important for almost eight in ten grocery shoppers. I most often go to the same store but look for the best value for money I can get % agree slightly 2013 2010 53 42 % agree strongly 26 42 79 83 Obtaining value for money in the same store is a very popular shopping behaviour in Belgium. It ranks third behind NZ (84%) and ROI (81%). 35 Paying more for better customer service is a behaviour that has declined amongst Belgian grocery shoppers since the last wave of research. I will pay a bit more for grocery shopping to get superior customer service % agree slightly 2013 25 2010 27 % agree strongly 6 31 12 39 Belgium ranks sixth in terms of willingness to pay a premium for superior customer service. Spain (48%) and Sweden (47%) record the highest scores. 36 Buying products on impulse is a shopping behaviour applicable to just three in ten grocery shoppers. I tend to buy on impulse if I think products are cheap % agree slightly 2013 25 2010 26 % agree strongly 7 9 31 35 Belgium ranks eighth in terms of its susceptibility towards buying cheap products on impulse. Spain (26%) and France (17%) follow thereafter. 37 Spending time looking for a bargain is a shopping behaviour that has maintained its position among just under half of all grocery shoppers. I don’t mind spending time looking for a bargain 2013 2010 % agree slightly % agree strongly 32 15 29 18 47 47 Compared to most other countries in the PERIscope 2013 study, Belgium's inclination to spend time looking for a bargain is relatively weak, ranking eighth overall. 38 Just over one in ten Belgians have ordered their grocery shopping online. More than two thirds of these shop online for grocery items less often than once a month. 13% 39 How often have they ordered their grocery shopping online? Every day/ few times a week of Belgian adults (with internet access) have ever ordered their grocery shopping online. 34 Once a week 9 67 17 2-3 times a month About once a month Less often Belgium ranks fifth for the percentage of people who have ordered their shopping online. It is considerably behind Spain (30%) and GB (28%). Using the internet to access recipes is done by two thirds of Belgians. Downloading food apps is much less popular. 66% 13% Downloaded Recipe Downloaded Food App 40 Most recent download activity 16% Past Week 18% 19% 13% 2% 3% 4% 4% Past Month Longer Ago Past Week Past Month Past 6 Months Longer Ago Past 6 Months Belgium is in the bottom four for the percentage of people who have downloaded a recipe. It ranks in the bottom two for the percentage who have downloaded a food app. Diet perceptions in Belgium have shown slight signs of improvement compared to that of 2010. Diet Perceptions NET ‘Healthy’ Describe their diet as ‘very’ healthy Describe their diet as ‘fairly’ healthy 73 7 76 6 66 70 2010 2013 Belgium ranks in the top six for perceptions of health. 42 One quarter of Belgians believe their eating habits to be more healthy in the last 12 months; a slight decline on 2010 levels. Changes in eating habits in last 12 months My eating habits are more healthy 28 25 My eating habits are less healthy 6 6 2010 2013 Belgium ranks seventh overall when it comes to claims that its eating habits are healthier than before. 43 Efforts to eat at least 5 portions of fruit and veg each day are displayed by just over two thirds of Belgian adults. I eat at least 5 portions of fruit and veg per day % applies a lot 2013 21 2010 20 NET % applies 67 65 Five countries claim to have more than seven in ten adults who make efforts to eat the recommended ‘5 a day’. Belgium falls outside this cohort and is positioned sixth overall. 44 In Belgium, dairy foods and high-fibre foods are consumed much less than fruit and veg. The majority believe having a balanced diet and eating properly are important. Dairy foods (milk/cheese) are an important part of my diet % applies 79 I try to eat a lot of fruit and vegetables I always try to eat high fibre foods To be healthy it is important to eat properly I always try to eat a balanced diet 92 78 88 92 45 Endeavours to limit fast food consumption in Belgium are applicable to more than nine in ten adults. I try to limit the amount of fast food that I consume % applies a lot % applies a little 2013 58 34 2010 59 30 92 89 While all countries are making efforts to reduce fast food consumption, Belgium and Spain (94%) claim to be making the most effort. 46 There has been a slight decline in both the proportion claiming to always look for low fat options and the proportion who believe that low fat equals the healthy choice. % applies that ‘always look for low fat options when buying food products’ 2013 2010 66 71 2013 2010 % applies that they ‘think of the calories in what they eat’ 57 54 47 % applies that ‘if a label says ‘low fat/reduced fat’ then the product will always be the healthy choice’ 2013 2010 49 54 Belgium displays relatively average tendencies to look for low fat products when shopping. Its level of assertion regarding low fat equalling the healthy choice is also average. It ranks third overall for the amount of thought given to the calories in the food eaten. Concerns about ones children becoming obese have fallen from just under six in ten in 2010 to just under five in ten in 2013. I am concerned about my children becoming obese % agree slightly % agree strongly 2013 35 2010 34 14 25 49 59 Belgium ranks second in terms of concern about one’s children becoming obese. Its levels of concern are similar to that of the US (48%) and NZ (46%). 48 Sandwiches, fruit and water are the most popular lunchbox components in Belgium. Juice has seen the biggest decline in usage in the past three years. Content of kids’ lunchboxes Sandwiches Cereal bars Crisps 2010 2013 93 85 22 18 1 3 57 Fruit 51 Yoghurt 18 18 Cheese Snack 16 14 39 Juice Milk Bottle of Water 29 14 11 59 53 In relative terms, the fruit content of kids lunchboxes in Belgium is amongst some of the lowest in the study. 49 The belief that choosing healthy food is limiting and boring is an opinion that is applicable to just under half of Belgian adults. Choosing healthy food to eat is limiting and boring % applies a lot 2013 9 2010 9 NET % applies 46 48 Belgium ranks sixth for its assertion that healthy food equals food that is limiting and boring. It is therefore one of the more positive countries when it comes to healthy foods. 50 The Belgians continue to maintain a strong preference for having manufacturers help them to eat healthy. I would like manufacturers to help me to eat healthy % applies a lot 2013 2010 30 34 % applies a little 50 47 80 81 Spain (94%), Germany (88%), France (81%) and Belgium rank as the top four countries that would like manufacturers to help them to eat healthy. 51 Willingness to pay a premium for healthy foods is a behaviour that has declined substantially in popularity in the past three years. I am willing to pay a bit more for healthy food and beverages (as long as they taste good) % applies a lot 2013 20 2010 21 NET % applies 69 76 There are six countries in which more than 70% of adults are willing to pay more for healthy food and beverages. Belgium falls just outside this group. 52 Eating healthy to take control of one’s life is a concept relevant to almost two thirds of Belgians. I eat healthy to take control of my life % agree slightly % agree strongly 2013 46 2010 45 20 16 65 61 Belgium ranks in the top three in terms of agreeing that it eats healthy to take control of life. 53 The relationship between diet and mental health and the link between food and spiritual well-being are viewed with increasing strength in Belgium. % Agree A good diet can help your mental health I eat to enhance mental alertness and spiritual wellbeing 2010 2013 68 75 67 69 Belgium displays one of the lowest levels of support for the idea that a good diet can help your mental health. It ranks much higher (third) in its belief that what one eats can be important for spiritual wellbeing. 54 The Belgian grocery shopper of 2013 is slightly less inclined, than in 2010, to check the nutritional labelling on food prior to purchase. % applies that they ‘always check the nutritional labelling on food before buying them’ 2013 2010 69 74 Belgium's propensity to check the nutritional labelling on food before purchase ranks fourth overall. 55 Since 2010, Belgians are continuing to find it difficult to understand nutritional claims on packaging and food labelling. % applies that they ‘often find it difficult to understand nutritional claims on packaging’ 2013 2010 % applies that they ‘often find it difficult to understand labelling on food’ 74 73 76 75 Belgium ranks third both in terms of difficulty in understanding nutritional claims on packing and in understanding labelling on food. 56 Gluten free products are much less popular than ‘free from’ products. Weekly purchases 57 of ‘free from’ products are three times that of gluten free products. Frequency of purchase of Gluten Free products Weekly Less often Never/ don’t know 4 5 91 2013 Frequency of purchase of ‘Free From’ products 12 8 80 2013 Purchases of gluten free products are amongst the lowest of all countries surveyed. Belgium ranks fifth for purchases of ‘free from’ food. TAKEAWAYS #1 Building the food relationship • Can see the fun in cooking but lack confidence to advance expertise or extend to social dimension. • Scope to advance scratch cooking, particularly in context of low usage of convenience foods and negative attitudes towards this food type. • Opportunity to advance skills, confidence and enjoyment through technology inspiration. 13-035911/Bia Periscope Study 2013 Multicountry Report #2 Local failing to connect • ‘Local’ concept weak in importance and consideration. • Failing to connect with the origin of food as a shopping influencer or decision aid. • Disengaged with concept of sourcing and transparency. • Potential to enhance importance of local by connecting benefits to quality and value. 13-035911/Bia Periscope Study 2013 Multicountry Report #3 Environmental connections • High levels of engagement with food miles, sustainability and carbon footprint. • Articulating what matters through purchases of these products. • Will respond to specific environmental subject (i.e. carbon footprint) more so than sweeping environmental label. 13-035911/Bia Periscope Study 2013 Multicountry Report #4 Helping the shopper • Slightly disengaged with shopping for food. • Potential to be motivated by triggers (price promos) in-store are somewhat unpredictable. • Value for money dominates the grocery shopping psyche. • In-store experience affected by high levels of difficulty in understanding food information/ labelling and need for manufacturers to provide more help. 13-035911/Bia Periscope Study 2013 Multicountry Report #5 Interlocking consumer health • Evidence of a disconnection between desire to be healthy and efforts to be healthy. • Relatively detached from ‘healthy’ (re: low fat, high fibre, ‘5 a day’), connection to mental health. Both affecting willingness to pay and appetite for these products. • Seeking help from manufactures in the area of health. 13-035911/Bia Periscope Study 2013 Multicountry Report