BUSML 756 New Products Development Syllabus Professor Xiaoyan Deng Winter 2012 FISHER COLLEGE OF BUSINESS, THE OHIO STATE UNIVERSITY BUSML756: NEW PRODUCTS DEVELOPMENT COURSE SYLLABUSi Instructor: Dr. Xiaoyan Deng Class Location: Schoenbaum Hall 305 Email: deng_84@fisher.osu.edu Class Time: Office: 534 Fisher Hall Office Hours: MW 1130AM-118PM MW 330-518PM F 130-230 or by appointment Course Materials: Required text: Kenneth B. Kahn (2011), Product Planning Essentials, 2nd edition, M.E. Sharpe Inc., ISBN: 978-0-7656-2608-0. Supplementary Course Materials: All other course materials such as supplementary readings, class preparation guides, and assignment instructions will either be available on CARMEN or given out in class. Course Description and Objectives: New product development is one of the most challenging activities undertaken by firms. The purpose of this course is to provide an overview of the state-of-the-art in tools and strategies for enhancing success rates in introducing new products. This course includes five modules that cover the entire product development process: 1. Opportunity identification 2. Concept generation 3. Concept evaluation 4. Design and development 5. Launch Through this course you can: 1. Learn the concepts involved in each stage of the product development process, 2. Learn the tools and strategies that are considered best practices in each stage, 3. Have a hands-on opportunity to go through the product development stages, 4. Be familiar with some of the cutting-edge consumer research on product and packaging design, 5. Be prepared to answer questions about new product development in a job interview. i This syllabus is subject to change at the instructor’s discretion. 1 BUSML 756 New Products Development Syllabus Professor Xiaoyan Deng Winter 2012 Course Evaluation: o Group project assignment 1. Opportunity identification 2. Concept generation 3. Concept evaluation 4. Design and development 5. Launch o Exam 1. Exam 1 2. Exam 2 o Class participation TOTAL 10 points 10 points 10 points 10 points 10 points 20 points 20 points 50 points (50%) 40 points (40%) 10 points (10%) 100 points (100%) Important notes: Group project assignment: o This course covers the product development process in five modules. Accordingly the course project consists of five team assignments, each corresponding to a product development stage. o During the second week of class, students will form a project team of 3-5 students who will work together throughout the course on a new product development project. o At the end of the course, each team will present the chronological stages of their NPD project to the class. o All assignments must be handed in at the beginning of class on the day they are due. Turning in an assignment late will result in a 10% grade reduction for each 12 hour period after the due time. All written assignments must be typed. Any written assignment which is not typed will receive a 20% grade deduction. Exam: o There will be two exams, each consisting of 50 multiple-choice questions. o The exams are based on the materials you learn IN CLASS. The content of EACH and EVERY class (including guest lecturers) will be in the exam. So it is of your best interest to attend all classes. o All exams MUST be taken in class at the scheduled time. A make-up exam is only permitted with a written doctor’s excuse or in an extreme personal situation. Notification of the need to take a make-up exam must be given 24 hours prior to the exam. Missing the exam without providing this notification in advance will result in a grade of 0 for the exam. 2 BUSML 756 New Products Development Syllabus Professor Xiaoyan Deng Winter 2012 Class attendance and participation: o Your ability to benefit from the course and contribute to the class is largely dependent upon your class attendance and participation. o Attending classes regularly is extremely important. Students will be counted as absent if they miss more than 15 minutes of class (whether it’s the first or last 15 minutes). If you are unable to attend class on any occasion, please notify me via email in advance, unless it is an unforeseen emergency. Moreover, you will be responsible for everything covered or announced in class on that day. o Learning is maximized when all students come prepared to class, are engaged in the class discussion, and demonstrate critical and analytical thinking skills. Sometimes, class sessions will consist of group exercises that will require an application of the concepts discussed. After each class I will evaluate your performance in class discussion and group exercise. At the end of the quarter I will give you a score based on my evaluations. o Being a good team member is an important part of class participation. At the conclusion of the group project students will be asked to fill out an evaluation form to assess the contribution of their team members to the group project (including the final presentation). This is how class participation grade is calculated: 1. Students start with a 10 as their class participation grade. 2. If students miss a class, 1 point will be deducted from their class participation grade. 3. If students come to class late or leave early (my personal pet peeve), 1 point will be deducted from their class participation grade. 4. The instructor’s evaluation of your classroom performance (5 = excellent; 1 = poor) will translate to your class participation grade. If students receive a score of 5/4/3/2/1, then 0/1/2/3/4 points will be deducted from the 10. 5. Finally, peer evaluations (5 = excellent; 1 = poor) will translate to your class participation grade as well. If students receive an average score of 5/4/3/2/1 from their team members, then 0/1/2/3/4 points will be deducted from the 10. Grade appeal policy Grades on assignments are intended to reflect the overall quality of performance of the student(s). If you think your grade on an assignment does not reflect the quality of your performance, you may submit a clear, written explanation of your reasoning within one week following the return of your assignment or test. The written document need not be long but it must clearly identify the problem or issue of concern. I will consider such appeals carefully. There will be no grading appeals after the one-week deadline has expired. 3 BUSML 756 New Products Development Syllabus Professor Xiaoyan Deng Winter 2012 Grading Scale: Grade A AB+ B B- = 93-100 % = 90-92 % = 87-89 % = 83-86 % = 80-82 % GPA 4.0 3.7 3.3 3.0 2.7 Grade C+ C CD+ D E = 77-79 % = 73-76 % = 70-72 % = 67-69 % = 60-66 % = below 60 GPA 2.3 2.0 1.7 1.3 1.0 Honor Code: Academic integrity is essential to maintaining an environment that fosters excellence in teaching, research, and other educational and scholarly activities. Thus, The Ohio State University and the Committee on Academic Misconduct (COAM) expect that all students have read and understand the University’s Code of Student Conduct and that all students will complete all academic and scholarly assignments with fairness and honesty. Students must recognize that failure to follow the rules and guidelines established in the University’s Code of Student Conduct and this syllabus may constitute “Academic Misconduct.” The Ohio State University’s Code of Student Conduct (Section 3335-23-04) defines academic misconduct as: “Any activity that tends to compromise the academic integrity of the University, or subvert the educational process.” Examples of academic misconduct include (but are not limited to) plagiarism, collusion (unauthorized collaboration), copying the work of another student, and possession of unauthorized materials during an examination. Ignorance of the University’s Code of Student Conduct is never considered an “excuse” for academic misconduct, so I recommend that you review the Code of Student Conduct, specifically, the sections dealing with academic misconduct. If I suspect that a student has committed academic misconduct in this course, I am obligated by University Rules to report my suspicions to the Committee on Academic Misconduct. If COAM determines that you have violated the University’s Code of Student Conduct (i.e., committed academic misconduct), the sanctions for the misconduct could include a failing grade in this course and suspension or dismissal from the University. Other sources of information on academic misconduct (integrity) to which you can refer include: o The Committee on Academic Misconduct web pages (oaa.osu.edu/coam/home.html) o Ten Suggestions for Preserving Academic Integrity (oaa.osu.edu/coam/ten-suggestions.html) o Eight Cardinal Rules of Academic Integrity (www.northwestern.edu/uacc/8cards.html) Disability Policy: Students with disabilities or requiring special accommodations should work directly with The Ohio State University Office of Disability Services (ODS). ODS is located in 150 Pomerene Hall. The ODS phone number is (614) 292–3307. 4 BUSML 756 New Products Development Syllabus Professor Xiaoyan Deng Winter 2012 Course Outline: Session Week Date 1 1-2 1/4 W Topic / Assignment Introduction NPD process Reading Ch. 1 Due 2 1/9 M Strategic planning Ch. 2 Team formed 2-2 1/11 W Opportunity identification 3-1 1/16 M Martin Luther King Day—no class 4 3-2 1/18 W Concept generation o Need assessment o Scenario analysis 5 4-1 1/23 M Concept generation o Group creativity o Lateral search 6 4-2 1/25 W Concept generation o Attribute analysis o Relational analysis 7 5-1 1/30 M Concept evaluation o Full screen 8 5-2 2/1 W Concept evaluation o Concept testing 9 6-1 2/6 M Concept evaluation o Financial analysis 10 6-2 2/8 W Midterm exam 1130-118pm (Schoenbaum Hall 305) 330-518pm (Schoenbaum Hall 305) 3 2-1 Assignment [1] Ch. 4 Ch. 5 [1] Ch. 6 [2] Assignment [2] Assignment [3] 5 BUSML 756 New Products Development Syllabus Professor Xiaoyan Deng Winter 2012 Date 2/13 M Topic / Assignment Guest speaker Reading 11 Week 7-1 12 7-1 2/15 W Design and development o General guidelines o Three levels of design Ch. 7 Due [3] Assignment [4] 13 8-1 2/20 M Design and development o Kano model o House of quality 14 8-2 2/22 W Launch o Diffusion of innovation o Market planning Ch. 8 Ch. 9 [4] (pp. 164-167) Assignment [5] Ch. 10 (pp. 181-184) 15 9-1 2/27 M Launch o Packaging (imagery and typography) o Current academic research Hand-out 16 9-2 2/29 W Launch o Packaging (color and materials) o Current academic research Hand-out 17 10-1 3/5 M Group Presentation 18 10-2 3/7 W Group Presentation 3/12 M Final exam 1130-118pm (Schoenbaum Hall 305) 330-518pm (Schoenbaum Hall 305) [5] Mar 15 (Midnight) Thu Graduating grades need to be posted for students with exams on M, T, W. Note 1: During "Finals Week" grades must be posted by midnight each night to allow DARS to be updated before OCIO end-of-day batch processing. The following morning, degree audits will be available for commencement certifications. 6