M Intent Policy Workgroup Recommendation August 10, 2015 Background As part of the data dictionary work for the new PeopleSoft system, the Data Governance committee charged a small task force (made up of representatives from research, instruction, and student services) with reviewing legacy intent codes for language appropriateness and relevancy. This review resulted in successful clarification of the purpose of each existing intent code, with the exception of the M (multiple goal seeker). There was disagreement among the group members on whether M was a necessary or redundant code, based on vague information that it was related to financial aid issues. The task force was unable to resolve the issue given the amount of information that was needed to fully understand the history and reasons for the code. At the same time, state board staff was receiving questions from the colleges about the appropriate use of the M code, to which there was no clear answer given the ambiguous definition and lack of understanding about the origination and reason for the code. Subsequently, the Data Governance committee (Carmen McKenzie) requested that a group of state board staff discuss the issue from a policy perspective and come up with a recommendation about the retirement of the code or clarification about its meaning. The group of state board staff that participated in the workgroup on the issue are as follows: Workgroup Members Darby Kaikkonen, Policy Research, facilitator Mat Carlisle, BFET program Scott Copeland, Financial Aid and Student Services Policy Joyce Hammer, Transfer Education Policy Kendra Hodgson, Workforce Policy Katherine Mahoney, Worker Retraining program Mason Norman, Workforce programs Anna Nikolaeva, Perkins program Project Approach The issue and trajectory to a solution was approached from a process improvement perspective, with the following steps to achieve the desired outcome. The results of each step are outlined in the following pages to provide the full context for the recommendation. 1. Define the problem statement 2. Define the goal statement, or end state of what we want to accomplish 3. Review existing workforce program (BFET, Worker Retraining, Perkins) and financial aid guidelines for a common understanding and interpretation 4. Assess the “as-is” state of the use of the M code; meaning, how are colleges using it today and what is their rationale for the use 5. Conduct a gap analysis between the as-is and the goal statement (why is there is a problem?) 6. Establish the most likely causes for the problem 1 7. Make a recommendation that will achieve the desired end state Problem Statement The group considered the question “what is the problem we are trying to solve?” prompted for deeper discussion by the question “why is the M code necessary?” The exercise resulted in the following problem statement: Colleges’ inconsistent application of the M intent code, in accordance with individual interpretations of policies and guidelines. Goal Statement Given the problem statement, the desired outcome of the workgroup’s recommendation is captured in the following goal statement: Consistent and accurate coding of students according to clear and concise system-wide policies and guidelines. As-Is In June and July, the workgroup gathered and analyzed data on the current use of the M code and talked to college staff for their insights and rationale for why they use it, or do not use it. This information created the “as-is” or current state, which was a full development of the problem statement. The findings from the investigation of the current state revealed the following key points: Data Analysis: Only 20 colleges use the M intent in any capacity The majority of students coded with an M intent have a nursing (RN) EPC/CIP code. The remaining students are primarily coded to an EPC/CIP that signifies a selective admissions process. Of those students with an M intent and a nursing EPC/CIP, only 9 percent had taken at least one nursing course in the given year, suggesting the M intent is used to designate students taking prerequisites to get into the program 12 colleges use the G intent code exclusively to code students who are taking prerequisites for a selective admissions program Discussions with College Staff The workgroup exchanged emails and phone calls with colleges who use the M intent regularly (as well as those who do not) to ask a series of questions about their procedural practices and rationale for its use. These discussions revealed some consistency among M intent users (nursing is the primary focus program), although the rationale differed somewhat. Most importantly, these discussions uncovered a difference in interpretation regarding loan only eligibility for students working on prerequisites for a selective admissions program. Below is a summary of college practices: In one scenario, all students with an expressed interest in nursing are coded as M, and the code does not change to an F (workforce program) after the student is admitted. Students are encouraged to work on both an associate in arts degree at the same time as their nursing degree pathway to provide them greater flexibility for transfer options. Students within this multiple degree pathway are eligible for full federal financial aid.1 1 “Full federal financial aid” henceforth means Pell grants and not loans only 2 In another scenario, colleges code only those students who have expressed an interest in pursuing multiple degree pathways as an M. The remaining students who are prerequisite only are coded with a G. The financial aid practice is inconsistent, where some colleges award full financial aid to G intent students, while others award loans only. In another scenario, colleges code all of their selective admissions students as M while they are working in prerequisites to get into their program. Once the student is admitted (or not), the code is changed accordingly depending which type of program the student pursues (in sum, the M is not a terminal intent code). One of these colleges awards full financial aid to M intent students, and loans only to G intent. The other college does not use G in any capacity. Some colleges do not use M intent in any capacity even though they have nursing programs, and use G to signify a student working on prerequisites. Each of these colleges have been awarding full financial aid to G intent students; however, some are in the process of changing their practice to an M following the DOE guidelines of loan only for prerequisite students (see Appendix A). Some financial aid officers have determined that some students who had been coded an M before should now be coded a B so that the student can receive aid. Causes for the inconsistency in coding: The workgroup evaluated the current coding practices for the colleges who use the M code (as well as G) as markers for students in a selective admission path. The following categories emerged as the most probable causes for the inconsistency: Category Financial aid Cause Differing interpretations of federal financial aid guidelines AND confusion regarding eligibility rules Considerations regarding the best interest of the student within the boundaries of what is allowed, based on interpretation of federal financial aid guidelines System and structure The legacy system is old and the schema does not allow for new and innovative programs (new nursing DTA as an example of both a transfer and a workforce program) so colleges have had to innovate in inconsistent ways Confusion about what a “multiple goal seeker” really means (multiple pathways versus multiple degrees), in light of a selective admissions program Some colleges use codes to flag students for program markers and for advising purposes, while others do not use certain codes at all or for different reasons Colleges are seeking FTES and funding (enrollments and workforce funding Student goals and pathway to degree Enrollment 3 Theories for recommendation Differing interpretations of federal financial aid guidelines appears to be the most common cause for inconsistent coding. Some colleges interpreted the guidelines (and in some cases specifically told by a federal aid program officer) to say students who are working on prerequisites for a selective admissions program are not actually in a program yet, and therefore can only receive loans for up to one year for that coursework. This situation appears to have resulted in the creation of the M code in order to call a student not a preparatory student, but a “multiple goal seeker” while they are working on prerequisites. However, from the colleges’ reports, it was not clear if multiple goal seeker means two degrees (student’s actual goal is to earn both an academic transfer and a workforce degree), or preparatory coursework for the selective admissions workforce program could be used for multiple pathways to a degree. Regardless, the colleges who use M intent code for their students working on prerequisites to a selective admissions program and are able award full financial aid to these students, as well as include them in workforce program counts so long as they carry the M code. However, some colleges have always awarded full financial aid to students doing prerequisites, thus there was never any reason to utilize the M code to signify a possible multiple degree pathway approach that should be separate from preparatory coursework only for the purposes of financial aid. the overarching practice, however, has been to recode their G and M students to their appropriate intent code once the student is either accepted into the selective admissions program or has moved on to something else. This suggests that the concept of a multiple goal seeker is preliminary while students are exploring their potential options, but that there is a marked event in which one path is solidified, in accordance with the student’s final intended degree program. Financial aid guidelines support this notion in that a student must declare which program they plan to pursue, and the requirements for satisfactory progression align with the allowable coursework for that program. The concept of a multiple degree seeker or dual intent student has also become more pertinent with the development of new BAS programs and the state’s new nursing DTA. The latter program is the system’s first true hybrid of an academic transfer and workforce degree in that a student can either transfer into a baccalaureate program, or go right into the workforce with the degree. The challenge to the coding schema of the legacy system is that it only allows for one program code, to which intent codes are mapped for the purposes of financial aid tracking and allowable FTES for workforce funding2. However, the new PeopleSoft system will allow for multiple program and plan codes, which introduces the need for a solution that is not driven by the parameters of the existing system. Additionally, the prerequisite requirements for the new nursing DTA degree differ somewhat across colleges. Some colleges still only require the standard 35-45 credits of prerequisites before a student may apply for admission, while others have built the additional general education courses (support courses) into the admission ratings system. The latter situation means that a student who plans to submit an application for the nursing DTA would complete at a minimum 50 credits in preparation for the program. This is more than halfway to a standard associate in arts degree, suggesting the pipeline process to a selective admissions degree could lead to multiple paths, especially given the competitive nature of selective admissions programs. This is also the case for new Dental Hygiene BAS programs currently slated to begin at Clark and Pierce College next year, where the total number of prerequisite credits are even greater (approximately 68), putting the student a “stone’s throw away” from earning an 2 See Appendix B for eligibility requirements for federal funding for workforce programs 4 associate in arts degree at the conclusion of the perquisite coursework. Therefore it is unreasonable to consider that student in preparatory status only (thus eligible for loans only) for the entire length of the pre-program requirements, which could be several years. Recommendation for Intent Coding The goal statement for the outcome of this work is “consistent and accurate coding of students according to clear and concise system-wide policies and guidelines.” The following principles and coding practices are recommended for colleges with this outcome in mind: Principles Intent codes assigned by college staff represent the student’s intended program goal; meaning, when they arrive at the college, what do they want to walk away with when they have accomplished their goal. A delineation between an academic transfer degree goal and a workforce degree goal is necessary, due to eligibility requirements for workforce programs for FTE counts and funding However, new programs that are strongly linked to baccalaureate requirements as well as the Guided Pathways Initiative have shifted the way we need to think about the potential multiple paths ahead of the student as they begin working on their goals. There should be flexibility for coding for multiple pathways at the beginning of a student’s degree planning process, but students should be advised to focus on a definitive path by the start of second year of college, in alignment with guided pathway and student achievement progression framework principles The ability to count FTES for the purposes of funding should not be a driving factor in student intent coding, but rather the full range of options and implications for financial aid for the student’s expressed program goals need to be explained and explored with the student through regular advising. Coding Intent Code M (multiple programs): Student is enrolled in prerequisites for a selective admissions workforce program and intends to concurrently complete a transfer degree (to include a Nursing DTA) or intends to complete a transfer degree if not admitted to the selective admissions workforce program. At a time when the student is no longer pursuing multiple programs (acceptance into selective admissions for example), the intent code should adjust accordingly. Intent Code G (preparatory coursework only) Student has no interest in preparing for multiple degree pathways and does not intend to remain at the institution if they do not get accepted into the selective admissions program. At a time when the student is no longer in preparatory status (acceptance into selective admissions for example), the intent code should adjust accordingly. 5 Appendix A: Federal Financial Aid Guidelines Preparatory coursework A student not enrolled in a degree or certificate program is eligible for Direct Subsidized/Unsubsidized Loans (and a parent may receive Direct PLUS Loans on behalf of a dependent student) for up to one year if she is taking coursework necessary for enrollment in an eligible program. Remedial coursework Remedial coursework prepares a student for study at the postsecondary level (as opposed to preparatory coursework, which prepares a student for a given program), and a student enrolled solely in a remedial program is not considered to be in an eligible program. If acceptance into an eligible program is contingent on completing remedial work, a student cannot be considered enrolled in that program until she completes the remedial work. However, if the student is admitted into an eligible program and takes remedial coursework within that program, he can be considered a regular student, even if he is taking all remedial courses before taking any regular courses. You may count up to one academic year’s worth of these courses in his enrollment status for federal aid. For the purpose of this limit, that is 30 semester or trimester hours, 45 quarter hours, or 900 clock hours. If the remedial classes are non-credit or reduced-credit, you must determine how many credit hours they are worth to count toward the student’s enrollment status Source: http://ifap.ed.gov/ifap/byAwardYear.jsp?type=fsahandbook&awardyear=2015-2016 Email from Kimberly Wells, DOE, regarding guidelines for preparatory coursework Guidance from Dept of ED on FA for special admission programs, prerequisite classes, and preparatory classes.pdf 6 Appendix B: Eligibility Requirements for Workforce Funding Worker Retraining 1. Student work attend code = 80 series (corresponding with the student’s eligibility category) 2. Student intent code must be one of the following: D, F, G, H, J, K or M OR the student must be enrolled exclusively in basic skills. Students not coded in this manner will not count towards enrollment targets nor are they eligible for WRT financial supports. WORKFIRST 1. Student work attend code = 60 or 70 series (corresponding with the student’s eligibility category) 2. Student intent code must be one of the following: D, F, G, J or M OR the student must be enrolled exclusively in basic skills. Students not coded in this manner will not count towards enrollment targets nor are they eligible for WorkFirst financial supports. BFET 1. Student unusual action code = B! 2. Student intent code must be one of the following: D, F, G, J or M OR the student must be enrolled exclusively in basic skills. Students not coded in this manner will not count towards enrollment targets nor are they eligible for BFET financial supports. OPPORTUNITY GRANT 1. Student must be enrolled in a high wage-demand Opportunity Grant approved workforce program 2. Student Intent Code must be a workforce intent, currently F, G, or M 3. B intent codes do not count for eligibility PERKINS 90% of funding based on enrollment: 10% based on rural colleges All colleges eligibility for counts: 1. Pell and Bureau of Indian Affairs AND intent code F, G, H, J, or M 2. Worker retraining flag 3. TANF current or former (within last 3 years) 1. Rural based on census 2. Pro rata share for those with high prof-tech FTE Total up the shares, and colleges received pro rata share of total $ Accountability: All six performance measures only use students with intent codes F or H. Rationale is the denominator issue; M intent was not designed to serve as a terminal program intent code. 7