TheSchoolDistrict of St.LucieCounty PurchasingDepartment RequestforProposal (RFP) REQUIREDRESPONSEFORM FailuretosubmitthesignedRequiredResponse Formwiththeproposalwillbecausefornon‐ acceptanceoftheproposalandtheproposalshall beconsiderednon‐responsive 4204OkeechobeeRoad Ft.Pierce,FL34947 Voice(772)429‐3980Fax(772)429‐3999 Page1of40pages PROPOSALSWILLBEOPENED4/9/2014 ‐ 3:00pmandmaynotbe withdrawnwithin90daysaftersuchdateandtime. MAILINGDATE: 3/4/2014 PROPOSALNO.14‐21 EmployeeBenefitsManagementServices FEDERALEMPLOYERIDENTIFICATIONNUMBERORS.S.NUMBER: POSTINGOFPROPOSALTABULATIONS Proposaltabulationswithrecommendedawardswillbepostedforreviewbyinterestedpartiesat the location where proposals were opened and will remain posted for a period of 72 hours (excludingweekendsandholidays).FailuretofileaprotestwithinthetimeprescribedinSection 120.57(3), Florida Statutes, shall constitute a waiver of proceedings under Chapter 120, Florida Statutes. Proceedings subject to Section 120.57(3)(c), Florida Statutes are subject to Florida AdministrativeCode6C5‐6.008(2)(f). VENDORNAME VENDORMAILINGADDRESS CITY‐STATE‐ZIP TELEPHONENUMBER: AREA CODE TOLL‐FREENUMBER: FAXNUMBER: INTERNETEMAILADDRESS: Icertifythatthisproposalismadewithoutpriorunderstanding,agreement, orconnectionwithanycorporationfirm,orpersonsubmittingaproposalfor the same commodities/ services, and is in all respects fair and without collusion or fraud. I agree to abide by all conditions of this proposal and certifythatIamauthorizedtosignthisproposalfortheproposerandthat the proposer is in compliance with all requirements of the Request for Proposal, including but not limited to, certification requirements. In submittingaproposal,theproposeroffersandagreesthatiftheproposalis accepted, the proposer will convey, sell, assign, or transfer to the School DistrictofSt.LucieCountyallrights,titleandinterestinandtoallcausesof action it may now or hereafter acquire under the Anti‐trust laws of the United States and the State of Florida for price fixing relating to the particular commodities or services purchased or acquired by the School District of St. Lucie County. At the School District’s discretion, such assignment shall be made and become effective at the time the School Districttendersfinalpaymenttotheproposer. FailuretosubmitthesignedRequiredResponseFormwiththeproposalwillbe causefornon‐acceptanceoftheproposalandtheproposalshallbeconsidered non‐responsive. _____________________________________ AUTHORIZEDSIGNATURE(MANUAL) _____________________________________ AUTHORIZEDSIGNATURE(TYPED)&TITLE PublicDomain IacknowledgethatallinformationcontainedhereinispartofthepublicdomainasdefinedinthePublicRecordsAct,Chapter119, F.S. ProposalCertification IherebycertifythatIamsubmittingthefollowinginformationasmycompany'sproposalandunderstandthatbyvirtueofexecutingandreturningwiththis proposalthisREQUIREDRESPONSEFORM,Ifurthercertifyfull,completeandunconditionalacceptanceofthecontentsinclusiveofthisRequestforProposal, andallappendicesandthecontentsofanyAddendumreleasedhereto.REQUESTFORPROPOSAL ThisRFP,GeneralConditions,InstructionstoBidders,SpecialConditions,Specifications,Addenda,and/oranyotherpertinentdocumentsformapartofthis proposalandbyreferencearemadeapartthereof. PURPOSE:ItisthepurposeandintentofthisRFPtosecurebidsforitem(s)and/orservicesaslistedhereinfortheSchoolDistrictofSt.LucieCounty, Florida,hereinafterreferredtoastheDistrict. SEALEDBIDS:SealedbidswillbereceivedinthePurchasingDepartmentuntilthedateandtimeasindicatedabove.Proposalswillbeopenedpubliclyinthe PurchasingDepartmentandallbiddersandgeneralpublicareinvitedtoattend.Allproposalsshallbesubmittedinsealedenvelopes,mailedordeliveredto the School District of St. Lucie County, Purchasing Department, 4204 Okeechobee Road, Ft. Pierce, FL 34947. Outside of envelope shall plainly identify proposalby:PROPOSALNUMBER,TITLEandTIMEandDATEOFPROPOSALOPENING.Itisthesoleresponsibilityofthebiddertoensuretheirproposal reachesthePurchasingDepartmentonorbeforetheclosingdateandhourasshownabove. BOARD'SACCEPTANCE:Unlessotherwisespecifiedherein,thebidderwillallowaminimumofninety(90)daysfromthelastdateforreceivingofproposals foracceptanceofitsproposalbytheBoard. AWARDS:InthebestinterestoftheDistrict,theSchoolBoardreservestherighttorejectanyandallproposalsandtowaiveanyirregularityorminor technicalitiesinproposalsreceived;toacceptanyitemorgroupofitemsunlessqualifiedbybidder;toacquireadditionalquantitiesatpricesquotedonthis invitationunlessadditionalquantitiesarenotacceptable,inwhichcasetheproposalsheetsmustbenoted.Allawardsmadeasaresultofthisproposalshall conformtoapplicableFloridaStatutes. EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 GENERALCONDITIONS,INSTRUCTIONSANDINFORMATIONFORBIDDERS SEALED PROPOSALS: Five copies of this executed RFP page and ProposalSummarypage(s)mustbereturnedwiththeRFPinorderfor the proposal to be considered for award. All proposals are subject to all the conditions specified herein and any addenda issued thereto. Anyfailureonthepartofthebiddertocomplywiththespecifications, terms and conditions of this RFP shall be reason for termination of contract. 1. EXECUTION OF RFP: RFP must contain a manual signature of an authorizedrepresentativeinthespaceprovidedabove.Failureto properly sign proposal shall invalidate same, and it shall not be consideredforaward.Allproposalsmustbecompletedininkor typewritten. Corrections must be initialed by the person signing the proposal. Any corrections not initialed will not be tabulated. The original proposal conditions and specifications cannot be changed or altered in any way. Altered proposals may not be considered.Clarificationofproposalssubmittedshallbeinletter form,signedbythebiddersandattachedtotheproposal. 2. NOBID:Ifnotsubmittingabid,respondbyreturningtheenclosed "Statement of No Bid" form and explain the reason. Note: A bidder, to qualify as a respondent, must submit a "no bid" and samemustbereceivednolaterthanthestatedproposalopening dateandhour. 3. PRICES QUOTED: Deduct trade discounts and quote firm net prices. Give both unit price and extend total. Prices must be statedinunitsofquantityspecifiedinproposalspecifications.In caseofdiscrepancyincomputingtheamountoftheproposal,the UNITPRICEquotedwillgovern.AllpricesFOBdestination,freight prepaid(unlessotherwisestatedinspecialconditions).Discounts for prompt payment: Award, if made, will be in accordance with terms and conditions stated herein. Each item must be bid separatelyandnoattemptistobemadetotieanyitemoritemsin withanyotheritemoritems. Cashorquantity discountsoffered will not be a consideration in determination of award of proposal(s). If a bidder offers a discount, it is understood that a minimum of 30 days will be required for payment, and the discount time will be computed from the date of satisfactory delivery at place of acceptance and receiptofcorrectinvoiceattheofficespecified. A. TAXES:TheSchoolDistrictofSt.LucieCounty,isexemptfrom any taxes imposed by the State and/or Federal Government. State Sales Tax Exemption Certificate No. 66‐00‐017186‐53C and Federal Employer Tax No. 59‐6000832 appears on each purchaseorder.Thisexemptiondoesnotapplytopurchaseof tangible personal property made by contractors who use the tangiblepersonalpropertyintheperformanceofcontractsfor the improvements of School District‐owned real property as definedinChapter192oftheFloridaStatutes. B. MISTAKES: Bidders are expected to examine the specifica‐ tions,deliveryschedules,proposalpricesandextensions,and allinstructionspertainingtosuppliesandservices.Failureto dosowillbeatbidder'srisk. C. Bidderwarrantsbyvirtueofbiddingthatpricesshallremain firm for a period of ninety (90) days from the date of Board approvalortimestatedinspecialconditions. D. USEOFOTHERCONTRACTS:TheDistrictreservestherightto utilize any other District contract, any State of Florida Contract, any contract awarded by any other city or county governmental agencies, any other school board, any other community college/state university system cooperative bid agreement, or to directly negotiate/purchase per School Boardpolicyand/orStateBoardRule6A‐1.12(6)inlieuofany offerreceivedorawardmadeasaresultofthisproposal,ifit isinthebestinteresttodoso.TheDistrictalsoreservesthe right to separately bid any single order or to purchase any itemonthisproposalifitisinitsbestinteresttodoso. E. CONDITIONS AND PACKAGING: It is understood and agreed that any item offered or shipped as a result of this proposal shall be new (current production model at the time of the proposal). All containers shall be suitable for storage or shipment, and all prices shall include standard commercial packaging. UNDERWRITERS' LABORATORIES: Unless otherwise stipulated in the proposal, all manufactured items and fabricated assemblies shall be ULlistedorre‐ examinationtestingwheresuchhasbeenestablishedbyULfor theitemsofferedandfurnished. 4. DELIVERY: Unless actual date of delivery is specified, show number of days required to make delivery after receipt of purchase order in space provided. Delivery time may become a basisformakinganaward(SeeSpecialConditions).Deliveryshall bewithinthenormalworkinghoursoftheuser,Mondaythrough Friday,excludingholidays. 5. BRAND NAMES: Use of a brand name, trade name, make, model, manufacturer, or vendor catalog number in specifications is for thepurposeofestablishingagradeorqualityofmaterialonly.itis not the District's intent to rule out other competition, therefore, the phrase OR ACCEPTABLE EQUAL is added. However, if a product other than that specified is bid, it is the vendor's responsibility to submit with the proposal brochures, samples and/or detailed specifications on items bid. The District shall be thesolejudgeconcerningthemeritsofproposalsubmitted. Bidder shall indicate on the proposal form the manufacturer's nameandnumberifbiddingotherthanthespecifiedbrands,and shall indicate ANY deviation from the specifications as listed. Other than specified items offered requires complete descriptive technicalliteraturemarkedtoindicatedetail(s)conformancewith specifications. 6. QUALITY: The items bid must be new and equal to or exceed specifications. The manufacturer's standard guarantee shall apply. During the guarantee period the successful bidder must repairand/orreplacetheunitwithoutcosttotheDistrictwiththe understanding that all replacements shall carry the same guaranteeastheoriginalequipment.Thesuccessfulbiddershall make any such repairs and/or replacements immediately upon receivingnoticefromtheDistrict. 7. SAMPLES,DEMONSTRATIONSANDTESTING: A. Samples of items, when required, must be furnished free of expense and if not destroyed, will upon request, be returned atthebidder'sexpense.Requestforthereturnofthesamples must be indicated on his or her proposal. Each individual samplemustbelabeledwithbidder'sname,proposalnumber anditemnumber.Failureofbiddertoeitherdeliverrequired samples or to clearly identify samples as indicated may be reason for rejection of the proposal. Unless otherwise indicated, samples should be delivered to the Purchasing Department,SchoolDistrictofSt.LucieCounty. B. When required, the District may request full demonstrations ofanyunitsbidpriortotheawardofanycontract. C. Itemsmaybetestedforcompliancewithspecificationsunder the direction of the Florida Department of Agriculture and Consumer Services, or an independent testing laboratory. Bidders shall assume full responsibility for payment for any and all charges for testing and analysis of any materials offered or delivered that do not conform to the minimum required specifications. Bidder's disposition of all items delivered in this category must be at no expense to the District. 8. INSPECTION AND ACCEPTANCE: The successful bidder shall be responsible for delivery of items in good condition at point destination. Bidder shall file with the carrier all claims for breakage,imperfections,andotherlosses,whichwillbededucted frominvoices.TheDistrictwillnote,forthebenefitofsuccessful bidder,whenpackagesarenotreceivedingoodcondition.Inthe eventthematerialand/orservicessuppliedtotheDistrictisfound to be defective or does not conform to specifications, the District reserves the right to cancel the order upon written notice to the sellerandreturntheproducttosellerattheseller'sexpense. 9. DEFAULT PROVISION: In case of default by the bidder or contractor, the District may procure the articles or services from other sources and hold the bidder or contractor responsible for anyexcesscostsincurredthereby. 10. COPYRIGHTSORPATENTRIGHTS:Bidderwarrantsthattherehas beennoviolationofcopyrightsorpatentrightsinmanufacturing, producing or selling the goods shipped or ordered as a result of this proposal.Selleragreestoholdthe purchaserharmlessfrom any and all liability, loss or expense occasioned by any such violation. Page2of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty 11.MANUFACTURER'SCERTIFICATION:TheDistrictreservestheright torequestfrombiddersseparatemanufacturercertificationofall statementsmadeintheproposal. 12. PROPOSALABSTRACTS:Biddersdesiringacopyofbidtabulation may request it by enclosing a self‐addressed, stamped envelope withbid. 13. OCCUPATIONAL HEALTH AND SAFETY: Vendor, as a result of award of this proposal, delivering any toxic substances item as defined in Florida Statute L442.102(21) shall furnish to the PurchasingDepartment,aMaterialSafetyDataSheet(MSDS).The materialsafetydatasheetshallbeprovidedwithinitialshipment andshallberevisedonatimelybasisasappropriate. TheMSDSmustincludethefollowinginformation: A. The chemical name and the common name of the toxic sub‐ stance. B. The hazards or other risks in the use of the toxic substance, including: (1) The potential for fire, explosion, corrosively and reactivity; (2) Theknownacuteandchronichealtheffectsofrisksfrom exposure, including the medical conditions which are generally recognized as being aggravated by exposure to thetoxicsubstance;and (3) The primary routes of entry and symptoms of overexposure. C. The proper precautions, handling practices, necessary personal protective equipment, and other safety precautions in the use of or exposure to the toxic substances including appropriateemergencytreatmentincaseofoverexposure. D. Theemergencyprocedureforspills,fire,disposalandfirstaid. E. A description in lay terms of the known specific potential healthrisksposedbythetoxicsubstanceintendedtoalertany personreadingthisinformation. F. Theyearandmonth,ifavailable,thattheinformation wascompiledandthename,addressandemergency telephonenumberofthemanufacturerresponsiblefor preparingtheinformation. Any questions regarding this requirement should be directed to: Department of Labor and Employment Security, Bureau of Industrial Safety and Health, Toxic Waste Information Center, 2551 Executive Center Circle West, Tallahassee, FL 32301‐5014, Telephone1‐800‐367‐4378. 14. OSHA:Thebidderwarrantsthattheproduct/servicessuppliedto theSchoolDistrictofSt.LucieCountyshallconforminallrespects to the standards set forth in the Occupational Safety and Health Act 1970, as amended, and the failure to comply with this conditionwillbeconsideredasabreachofcontract. 15. ANTI‐DISCRIMINATION: The bidder certifies that they are in compliance with the non‐discrimination clause contained in Section 202, Executive Order 11246, as amended by Executive Order 11375 relative to equal employment opportunity for all persons without regard to race, color religion, sex or national origin. 16. ADVERTISING:Insubmittingaproposal,bidderagreesnottouse the results therefrom as a part of any commercial advertising withoutpriorapprovaloftheSchoolDistrict. 17. CONFLICT OF INTEREST: The award hereunder is subject to the provisions of Chapter 112, Florida Statutes. All bidders must disclose with their proposal the name of any officer, director or agent who is also an employee of the School Board of St. Lucie County.Further,allbiddersmustdisclosethenameofanyBoard employee who owns, directly or indirectly, an interest of 5% or moreinthebidder'sfirmoranyofitsbranches. 18. DISPUTES:Incaseofanydoubtordifferenceofopinionastothe itemstobefurnishedhereunder,thedecisionoftheDistrictshall befinalandbindingonbothparties. RFP#14‐21 19. LEGAL REQUIREMENTS: Federal, state, county, and local laws, ordinances, rules, and regulations that in any manner affect the itemscoveredhereinapply.Lackofknowledgebythebidderwill innowaybeacauseforrelieffromresponsibility. 20. SIGNEDPROPOSALCONSIDEREDANOFFER:Thissignedproposal shallbeconsideredanofferonthepartofthebidder,whichoffer shallbedeemedaccepteduponapprovalbytheBoard.Incaseofa defaultonthepartofthebidderaftersuchacceptance,theDistrict may take such action as it deems appropriate including legal actionfordamagesorspecificperformance. 21. LIABILITY, INSURANCE, LICENSES, AND PERMITS: Where bidders arerequiredtoenterorgoontoSchoolDistrictpropertytodeliver materials or perform work or services as a result of proposal award,thebidderwillassumethefulldutyobligationandexpense ofobtainingallnecessarylicenses,permitsandinsurance.Bidder shall be liable for any damage or loss to the District incurred by bidder,bidder'semployees,licensesofthebidderoragentorany person the bidder has designated in completion of his or her contractasaresultoftheirproposal;furtherbiddershallbeliable for all activities of bidder occasioned by performance of this bid. Notwithstandingtheforegoing,theliabilityhereinshallbelimited totenmilliondollars($10,000,000)andthebidderrecognizesthat and covenants that it has received consideration for indemnificationprovidedherein. 22. SPECIFICATIONS: Any omissions of detail specifications stated herein that would render the materials/service from use as specifiedwillnotrelievethebidderfromresponsibility. 23. BID BONDS AND PERFORMANCE BONDS: Bid bonds, when required, shall be submitted with the proposal in the amount specified in Special Conditions. Bid bonds will be returned to unsuccessful bidders. After award of contract, the District will notifythe successfulbidderto submitaperformancebondinthe amount specified in Special Conditions. Upon receipt of the performancebond,thebidbondwillbereturnedtothesuccessful bidder. 24. PAYMENT: Payment will be made after the items/services awarded to a vendor have been received/completed, inspected andfoundtocomplywithawardspecifications,freeofdamageor defectandproperlyinvoiced. 25. SPECIALCONDITIONS:AnyandallSpecialConditionsthatmay varyfromtheseGeneralConditions. 26. JESSICALUNSFORDACT:TheVendorcertifiesitwillcomplywith therequirementsoftheJessicaLunsfordAct(Section1012.465, Florida Statutes) in regards to fingerprinting and level 2 backgroundscreeningsofallemployeesandanysubcontractors employees who will have access to any District school or property when students may be present, or will have direct contactwithanystudent;or haveaccesstoorcontrolofschool funds. Vendor’s failure to comply with this requirement will constituteamaterialbreachofcontract. 27. LEGALCOMPLIANCE:TheVendorguaranteesthattheservicesto beperformedandthegoodstobeprovidedherein,shallcomply with all applicable federal, state and local laws, ordinances, regulations, orders and decrees, including without limitation such of the following acts as may be applicable: Federal ConsumerProductSafetyAct,FederalFairLaborStandardsAct, Occupational Safety and Health Act, Federal Hazardous Substances Labeling Act, Federal Flammable Fabrics Act, Davis BaconActandany applicableenvironmentalregulations. Page3of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 TableofContents 1. INTRODUCTION..............................................................................................................................................................................................5 2. INSTRUCTIONSTOPROPOSERS..............................................................................................................................................................5 3. REQUIREDPROPOSALFORMAT.............................................................................................................................................................9 4. AWARD............................................................................................................................................................................................................10 5. CONTRACTPERIOD....................................................................................................................................................................................10 6. PAYMENTTERMS........................................................................................................................................................................................10 TERMSANDCONDITIONS.................................................................................................................................................................................11 SCOPEOFSERVICES.............................................................................................................................................................................................19 ATTACHMENTA‐DRUG‐FREEWORKPLACECERTIFICATION........................................................................................................24 ATTACHMENTB‐JESSICALUNSFORDACTCOMPLIANCEAGREEMENT....................................................................................25 ATTACHMENTC‐REFERENCES.....................................................................................................................................................................26 ATTACHMENTD‐GREENPROCUREMENT‐ELECTRONICPURCHASEORDERPROCESS....................................................28 ATTACHMENTE‐INSURANCEREQUIREMENTSANDHOLDHARMLESSAGREEMENT.......................................................29 ATTACHMENTF‐PROJECTMANAGERCONTACTINFORMATION.................................................................................................31 ATTACHMENTG‐STATEMENTOF“NO”RESPONSE.............................................................................................................................32 ATTACHMENTH–DEFINITIONS...................................................................................................................................................................33 ATTACHMENTI–QUESTIONNAIRE.............................................................................................................................................................34 ATTACHMENTJ–CENSUSINFORMATION................................................................................................................................................38 Page4of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 EmployeeBenefitsManagementServices 1. INTRODUCTION 1.1. AboutSt.LucieCountyPublicSchools TheSt.LucieCountySchoolBoardlocatedinFortPierce,Floridahasapproximately4,700full‐time employees.Currently,theDistrictprovideseachemployeewith$400annuallytoassistwiththecostof benefits.Theflexdollarsareautomaticallyusedtooffsetmedicalpremiumsforthoseemployeesthat selectamedicalplan.Allotheremployeesmayusethe$400asanoffsettopremiumsforallotherbenefits. ThebenefityearisfromJanuary1stthroughDecember31st.Openenrollmentisduringthemonthof Octoberforthefollowingbenefityear.Openenrollmentiscurrentlyadministeredthroughtheweband/or on‐siteenrollmentcounselors.Thecurrentprogramhandlesallopen,newhireandlifechange enrollments.EveningandSaturdayenrollmentappointmentsarerequired,especiallyduringopen enrollment. TheDistrictcurrentlyoffersthefollowingbenefits:Vision,TermLife,HospitalIndemnity,CriticalIllness, ShortandLongTermDisability,Long‐TermCare,WholeLife,UniversalLife,Cancer,AccidentandFlexible SpendingAccounts(FSA). Census information for active, retiree and COBRA participants is provided in Attachment J. 1.2. MinimumQualifications A. Agents desiring to respond should have experience with entities the size of SLPS and/or comparableFloridapublicentity.Respondentshallalsohaveeducationalinstitutionexperience. B. Agents must be licensed to do business in the State of Florida and the Florida Department of Insurancewhereapplicableforproductsmarketed. C. Agencymustbeanactive,registeredbusinessandhavebeeninbusinessfornolessthanfiveyears fromthereleasedateoftheRFP. IMPORTANT NOTICE TO RESPONDENTS: Any contract for services resulting from this solicitation shall be at no cost to the District. The contracted Administrator may receive a commission or fee withrespecttothepre‐andpost‐taxbenefitsofferedwithintheFlexibleBenefitsPlan.Neitherthe existencenoramountofsuchcommissionswillbeapartoftheContractresultingfromthisRFPnor shalltheexistencethereofaffecteitherparty’sobligationstotheotherunderthetermsthereof.The District shall have no obligation to the Administrator with respect to the payment of such commissions. It shall be understood the District does not guarantee any enrollment minimum or participantlevel. 2. INSTRUCTIONSTOPROPOSERS 2.1. AuthorizedSLPSRepresentative/PublicNotices/SLPSDiscretion Proposer’sresponsetothisRFPandanyinquiresbyProposerduringthisRFPprocessmustbesubmitted inwritingtotheindividualandaddressstatedbelow.SLPSwillconsideronlythoseinquiriessubmittedin writing(preferablyviaemail)totheindividualbelowonorbeforethetimespecifiedinSection2.2,“RFP Schedule”forthesubmittalofwritteninquirespriortotheProposalopeningtimeanddate.Totheextent Page5of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 SLPS determines, in its sole discretion, to respond to inquiry, such response will be made in writing and posted to DemandStar at www.demandstar.com and the St Lucie County School District Purchasing website. KimAlbritton,CoordinatorofBusinessServices St.LucieCountySchoolBoard PurchasingDepartment 4204OkeechobeeRoad Ft.Pierce,FL34947 kimberly.albritton@stlucieschools.org Ph:772‐429‐3980/Fax:772‐429‐3999 Solicitationresponses,tabulationandawardwillbemadepublicinaccordancewithFloridaStatute 119.071andFloridaStatute286.0113. TheBoardreservestherighttowaiveanyformalitiesinanyproposalandtoacceptanyproposalwhichit considerstobeinthebestpublicinterest,andtorejectanyorallproposals.ThedecisionoftheBOARD SHALLBEFINAL. 2.2. ProposedRFPSchedule Listed below are the dates and time by which stated actions must be taken or completed. If SLPS determines,initssolediscretion,thatitisnecessarytochangeanyofthesedatesandtimes,SLPSmayissue anaddendumtotheRFP.Alllistedtimesareeasternstandardtimes. Date/Time Action March4,2014 RFPreleasedate March18,2014,3:00PM Cut‐off for Requests for Clarification and TechnicalQuestions April9,2014,3:00PM ProposalsDue May27,2014 RecommendationtoBoard(estimate) BenefitPlanYear2015 EarliestContractStartDate (1/1/15–12/31/15) 2.3. ProposerInquires 2.3.1.SLPS is not liable for interpretations/misinterpretations or other errors or omissions made by the ProposerinrespondingtothisRFP.TheProposershallexaminethisRFPtodetermineifSLPS’sterms and conditions and requirements are clearly stated. If, after examination of the various terms and conditionsandrequirementsofthisRFP,theProposerbelievesthereareanytermsandconditionsor requirements which remain unclear or which restrict competition, the Proposer may request, in writing,thatSLPSclarifytheterms(s)andcondition(s)andrequirement(s)specifiedbytheProposer. The Proposer must provide the Section(s), Subsection(s), Paragraph(s), and page number(s) that identify the conditions or requirements questioned by the Proposer. Requests for clarification and technicalquestionstothisRFPmustbereceivedbySLPSnotlaterthanthedateshowninSection2.2, entitled “Proposed RFP Schedule”, for the submittal of written inquires. The Proposers’ failure to request clarification and submit questions by the date described above shall be considered to constitute the Proposers’ acceptance of all of SLPS’s terms and conditions and requirements. SLPS shallissueanaddendumreflectingthequestionsandanswerstothisRFP,ifany,whichshallbesent toallProposersasspecifiedinSection2.1. Page6of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 2.3.2.AnyinquiriesfromtheProposerconcerningthisRFPshallbesubmittedinwritingtotheindividual identifiedinSection2.1.Allinquiriesmustbesentbyemail(kimberly.albritton@stlucieschools.org) andwillbeansweredinanaddendumthatwillbeissuednolaterthanseven(7)daysbeforethedue date.InquiriesmustbelegibleandconciseandmustclearlyidentifytheProposerwhoissubmitting theinquiry. 2.3.3.Respondentstothissolicitationorpersonsactingontheirbehalfmaynotcontact,betweenthe releaseofthesolicitationandtheendofthe72‐hourperiodfollowingtheagencypostingthe noticeofintendedaward,excludingSaturdays,Sundays,andStateholidays,anyemployeeor officeroftheSchoolBoardofSt.LucieCountyconcerninganyaspectofthissolicitation,except in writing to the authorized SLPS representative identified in section 2.1. Violation of this provisionmaybegroundsforrejectingaresponse. 2.4. Pre‐ProposalMeeting None 2.5. ProposalDueDate Proposer’s response to this RFP shall be prepared in accordance with Section 3.0, Proposal Response Format.ProposalsmustbereceivedbySLPS’sauthorizedrepresentativeinSLPS’sPurchasingDepartment located at 4204 Okeechobee Road, Ft. Pierce, FL 34947, no later than 3:00 p.m. on April 9, 2014, according to the time stamp located in SLPS’s Purchasing Department. Proposals or amendments to proposalsthatarriveafter3:00p.m. onApril 9, 2014willnotbe acceptedorconsideredfor anyreason whatsoever.Telephone,includingfacsimileandelectronicmailproposalsshallnotbeacceptedatanytime. At3:00p.m.onApril9,2014,alltimelyproposalswillbeopenedforthesolepurposeofrecording thenamesonlyoftheProposerssubmittingwrittenproposals. If the Proposer elects to mail in its proposal package, the Proposer must allow sufficient time to ensure SLPS’s proper receipt of the proposal package by the time specified above. Regardless of the delivery method, it is the responsibility of the Proposer to ensure that the proposal package arrives at SLPS’s PurchasingDepartmentbytheproposalopeningdateandtimespecifiedabove. Sealed proposals will be accepted up to, and no proposals may be withdrawn after, the deadline for proposalsubmissiontimeanddateshownabove. TheProposermustsubmitone(1)originalandfive(5)copies.Onlyonecopyneedstocontainoriginal signatures of the Proposer’s authorized representatives on the document titled Request for Proposal – Require Response Form. The submittal containing original signature must be clearly marked “Original”.Theproposalmustbesubmittedinasealedenvelopeorbox,markedRFP#14‐21,Employee BenefitsManagementServices. 2.6. ProposalOpeningDate Proposals will be opened in the Business Services conference room (#415) located at 4204 Okeechobee Road,Ft.Pierce,FL34947,onthedateandatthetimeshowninSection2.2,“ProposedRFPSchedule”.All timelyproposalswillbeopenedforthesolepurposeofrecordingthenamesonlyoftheProposers submittingwrittenproposals. 2.7. EvaluationCriteria Page7of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 The Proposals received in response to this RFP will be evaluated and ranked, in accordance with the processandevaluationcriteriacontainedbelow,bytheProposalEvaluationCommittee.Responseswill beevaluatedinlightofthematerialandsubstantiatingevidencepresentedintheresponse,andnot on the basis of what is inferred. After thoroughly reading and reviewing this RFP, each Evaluation committee member shall conduct his or her independent evaluation of the proposals received and grade the responses on their merit in accordance with the evaluation criteria set forth in the following table. Point assignments for each evaluation criterion will be at the discretion of each Evaluation Committee member.PointassignmentsofCommitteemembersfortheevaluationcriteriawillbeaddedtogetherfora grosstotal.ThistotalforeachProposerwilldeterminetheorderoftheProposer’sranking. EVALUATIONCRITERIA A) B) C) D) E) Agency/CompanyProfile&References Agent/TeamQualifications MarketAccess/Experience/Service COBRA/FSAAdministrativeCapabilities TOTALPOINTS MAXIMUMALLOWABLEPOINTS 25 25 25 25 100 Thefailure ofanyfirmtoprovidedetailedinformationregardingproposalelementsdescribedinSection 2.7mayresultinthereductionofpointsintheevaluationprocess. 2.8. SelectionProcess The Evaluation Committee will evaluate the Proposals received in response to this RFP based on the EvaluationCriteriainSection2.7. 2.9. PostingofRecommendedSelection Therecommendedselection,ifany,willbepostedforreviewbyinterestedpartiesintheSt.LucieCounty PurchasingDepartmentandwithDemandstaratwww.demandstar.com If the Proposer desires to protest the recommended selection(s), if any, the Proposer must file with the OfficeofPurchasing: 1. Writtennoticeofintenttoprotestwithinseventy‐two(72)hours(three(3)businessdays)of thepostingoftherecommendedselection.SLPSshallnotextendorwaivethistime requirementforanyreasonwhatsoever. 2. Aformalwrittenprotestbypetitionwithinten(10)calendardaysofthedateofthenoticeof protestwasfiled. 3. Failuretofileinwritinganoticeofintenttoprotestoraformalprotestbypetitionwithinthe timeprescribedinsection120.57(3),FloridaStatutes,orfailuretopostthebondorother securityrequiredbylawwithinthetimeallowedforfilingabondshallconstituteawaiverof proceedingsunderchapter120,FloridaStatutes. (Note:FloridaStatutes120.57(3)andSchoolBoardPolicy7.701containentireprocedurefor filing). Page8of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 2.10. ProposalValidityPeriod Anysubmittedproposal,shallinitsentirety,remainavalidproposalforoneyearaftertheproposal submissiondate. 2.11. DispositionofProposals All proposals become the property of SLPS, and SLPS shall have the right to use all ideas, and/or adaptations of those ideas, contained in any proposal received in response to this RFP. Any parts of the proposalor any other material(s)submittedtoSLPSwiththeproposalthatarecopyrightedorexpressly marked as “confidential”, “proprietary”, or “trade secret”, will be exempted from the “open records disclosurerequirements”ofChapter119,FloridaStatutes,butonlytotheextentexpresslyauthorizedby Floridalaw.SLPS’sselectionorrejectionofaproposalwillnotaffectthisexemption. 2.12. EconomyofPresentation SLPS is not liable for any costs incurred by a Proposer in responding to this RFP including, without limitationcostsfororalpresentationsrequestedbySLPS,ifany. 2.13. VerbalInstructions No negotiations, decisions, or actions shall be initiated or executed by the Proposer as a result of any discussionswithanySLPSemployee.Onlythosecommunicationsthatareinwritingfromtheauthorized SLPSrepresentativeidentifiedinsection2.1ofthisRFPshallbeconsideredasdulyauthorizedexpression onbehalfofSLPS. 3. REQUIREDPROPOSALFORMAT TheProposershallnotaltertheRFPinanyway.Thecontract,ifany,resultingfromtheRFPshallattachthe entireRFPandincorporatetheRFPbyreference. To facilitate analysis of its proposal, it is highly recommended that the Proposer prepare its proposal in accordancewiththeinstructionsoutlinedinthissection. SLPS emphasizes that the Proposer concentrate on accuracy, completeness, and clarity of content. The Proposer must use sections and tabs which are clearly identified and also must number and label all parts, pages,figures,andtablesinitsproposal.Additionaltabsmaybeappendedwhichcontainanyotherpertinent matters which the proposer wishes SLPS to take into consideration in reviewing the proposal. Proposer’s sealedresponsetothisRFPmustbesentorhand‐deliveredtoSLPS’sauthorizedrepresentativeattheaddress listedinSection2.1above. ProposalSections(usesectionsandtabswhichareclearlyidentified). 1. RequireResponseForm 2. ExecutiveSummaryasdescribedinExecutiveSummaryRequirements(3.1) 3. AttachmentI‐Questionnaire 4. DrugFreeWorkplace 5. CopyofStateofFloridaLicenses 6. HoldHarmless/InsuranceCertificate Page9of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 7. Attachments.Mustbeclearlylabeledwiththepertinentsection/questionnumber. 3.1. ExecutiveSummaryRequirements Eachconformingresponsewillcontainanexecutivesummaryofnotmorethantwopagesinlength.The purpose of the executive summary is to explain the features and benefits of the prospective vendor's offer(s). The Executive Summary should briefly introduce the potential vendor to the Evaluation Committee;describethevendor'sapproachtosolutionssoughtbytheRFP;describethemajorfeaturesand benefitsoftheprospectivevendor'sapproach;offerinsightintorisksthatmayarisefromthisRFPorthe vendor'sresponse. 3.2. IncorporatedReferences Pleasewriteoutallresponsesinfull.Donot"incorporate"brochureorproductliteraturereferences,direct the reader to web pages, or refer to other third‐party documentation in this response. Clearly label all supportingmaterial. TheEvaluationCommitteeisnotresponsibleforgatheringinformationfrommultiplesourcestoformand assess a complete response. Responses will be evaluated exactly as written, except in the narrow circumstancesnotedinthisRFP. 4. AWARD Allproposalswillbeevaluatedinaccordancewiththeevaluationcriteriaspecifiedinthisdocument.Basedon the proposals received, the Board may elect to proceed based on any of the following options, but will not necessarily be limited only to these options: (1) Award to the best initial proposal without any further discussionornegotiation;(2)Negotiatewiththehighestrankedfirmorfirms(theBoardreservestherightto makemultipleawards),or;(3)requirethetoprankedfirmstomakeoralpresentations.Proposersareadvised toprovideacompetitiveofferwiththeinitialproposalsincetheDistrictreservestherighttoawardacontract basedoninitialproposalswithoutfurtherdiscussionornegotiation. Theproposal(s)mostadvantageoustotheBoard,atitssolediscretion,willbeselected.TheBoardreservesthe right to negotiate out unacceptable clauses or restrictions incorporated within an otherwise acceptable proposal.IntheeventthatamutuallyacceptablecontractbetweentheBoardandtheselectedProposercannot be successfully negotiated and executed, the Board reserves the right to discontinue negotiations with such ProposerandtonegotiateandexecuteacontractwiththenexthighestrankedProposer. Awardwillnotbebasedsolelyoneconomics,butratheranevaluationofallaspectsoftheproposal. TheBoardreservestherighttomakemultipleawards. 5. CONTRACTPERIOD Theinitialcontractperiodwillbeathree(3)yeartermwiththeoptiontorenewthecontractforthree(3) additionalone‐yearperiods,atthesametermsandconditionsoftheinitialcontractperiod.Thecontractmay berenewed,bymutualwrittenagreementbetweentheparties. 6. PAYMENTTERMS The District's payment terms are pursuant to Chapter 218, Florida Statutes; Florida Prompt Payment Act. Itemizedinvoices, each bearingthe PurchaseOrderNumber must bemailed on thedayofshipment. Invoicing subjecttocashdiscountswillbemailedonthedaythattheyaredated. Page10of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 TERMSANDCONDITIONS 7. INDEMNIFICATION/HOLDHARMLESSAGREEMENT Thesuccessfulproposer(s)shall,inadditiontoanyotherobligationtoindemnifytheSt.LucieCountySchool Districtandtothefullestextentpermittedbylaw,protect,defend,indemnifyandholdharmlesstheSchool District,theiragents,officers,electedofficialsandemployeesfromandagainstallclaims,actions,liabilities,losses (includingeconomiclosses),costsarisingoutofanyactualoralleged; A. bodilyinjury,sickness,diseaseordeath,orinjurytoordestructionoftangiblepropertyincludingthelossof useresultingtherefrom,oranyotherdamageorlossarisingoutof,orclaimedtohaveresultedinwholeorin partfromanyactualorallegedactoromissionofthevendor,subcontractor,anyonedirectlyorindirectly employedbyanyofthem,ofanyoneforwhoseactsanyofthemmaybeliableintheperformanceofthework; or B. violationoflaw,statute,ordinance,governmentaladministrationorder,ruleorregulationbyvendorinthe performanceofthework;or C. liens,claimsoractionsmadebythevendororanysubcontractororotherpartyperformingthework. Theindemnificationobligationshereundershallnotbelimitedtoanylimitationontheamount,typeofdamages, compensationorbenefitspayablebyorforthevendorofanysubcontractorunderworkers'compensationacts; disabilitybenefitacts,otheremployeebenefitactsoranystatutorybar. Anycostsorexpenses,includingattorney'sfees,incurredbytheSt.LucieCountySchoolDistricttoenforcethis agreementshallbebornebythevendor. Awardees(s)recognizethebroadnatureofthisindemnificationandholdharmlessarticle,andvoluntarily makesthiscovenantandexpresslyacknowledgesthereceiptofTENDOLLARSpayableuponreceiptoffirst invoiceandothergoodandvaluableconsiderationprovidedbytheDistrictinsupportofthisindemnificationin accordancewiththelawsoftheStateofFlorida.Thisarticlewillsurvivetheterminationofthiscontract. 8. ACCESSANDAUDITS Thevendorshallmaintainadequaterecordstojustifyallcharges,expenses,andcostsincurredinestimating andperformingtheworkforatleastthree(3)yearsaftercompletionofthecontract.TheSchoolDistrictshall haveaccesstoallrecords,documentsandinformationcollectedand/ormaintainedbyothersinthecourseof the administration of the contract. This information shall be made accessible to the School District upon request.Itshallbethevendor’sresponsibilitytoensurethatallrequiredrecordsareprovidedtotheSchool Districtatthevendor’sexpense. 9. ENTIRETYOFCONTRACTUALAGREEMENT TheSchoolDistrictandthevendoragreethatthisRFPsetsforththeentireagreementbetweentheparties,and thattherearenopromisesorunderstandingsotherthanthosestatedherein.Noneoftheprovisions,termsand conditions contained in this document may be added to, deleted, modified, superseded or otherwise altered, exceptbywritteninstrumentexecutedbythepartieshereto. 10. SCHOOLDISTRICTOFST.LUCIECOUNTY,FLORIDARIGHTS TheSchoolBoardreservestherightto: A. Rejectanyandalloffersreceivedasaresultofthisproposal. Page11of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 B. Disqualify a bidder from receiving the award if such proposer, or anyone in the proposer's employment, has previously failed to perform satisfactorily in connection with public bidding or contracts. C. Seekclarificationofinformationsubmittedandtowaiveminorirregularitiesinanyproposal. D. Acceptandutilizeanyandallideassubmittedinanyproposal. E. Negotiate further with any bidder responding to this proposal if it will serve the best interest of the SchoolDistrict. F. SelectandawardthecontracttotheresponsivebidderprovidingthebestvaluetotheSchoolDistrict. G. IftheSchoolDistrictdeterminesadditionalfeatures,service,modifications,ordeletionsareneededand itisintheDistrict'sbestinterest,theDistrictmayenterintonegotiationswiththevendortoamendthe contract. H. Select and award services to more than one vendor if it will serve in the best interest of the School District 11. CANCELLATIONOFAWARD/TERMINATION A. TheDistrictreservestherighttoterminatetheagreementbetweentheparties,atanytimeandforany reason,upongiving30dayspriorwrittennoticetothevendor.TheDistrictwillonlyberequiredtopay totheserviceprovider(s)thatamountofthecontractactuallyperformedtothedateoftermination. B. The School District reserves the right to immediately terminate the contract by providing written noticetothevendoriftheSchoolDistrictdeterminesanyofthefollowinghaveoccurred: I. The vendor knowingly furnished any statement, representation, warranty or certification in connectionwiththesolicitationorthecontract,whichrepresentationismateriallyfalse,deceptive, incorrect,orincomplete. II. The vendor fails to perform to the School District’s satisfaction any material requirement of the contractordefaultsinperformanceofthecontract. III. Theperformanceofthecontractissubstantiallyendangeredbytheactionorinactionofthevendor, orsuchoccurrencecanbereasonablyanticipated. IV. Thevendorviolatesanyfederal,stateorlocallaws. V. TheStateenactsalaw,whichremovesorrestrictstheauthorityoftheSchoolDistricttoconductall orpartofitsfunction. Suchterminationistobeeffectiveasofthedatespecifiedinthenoticetovendor.Uponreceiptofsuchnotice, vendor shall: (i) discontinue all work in accordance with the School District’s instructions, (ii) terminate all existing orders and subcontracts insofar as such orders and subcontracts relate to the performance of the terminated work. Upon termination, vendor shall deliver to School District those goods for which School Districthasmadepayment,includingallGoodsinmanufacture,butnotyetcompletedandallWorkProducts, whetherornotinfinalform,createdbyvendororitssubcontractorpriortotermination. Page12of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 Cancellation of contract by the successful Proposer may result in removal from Bidders’/Proposers’ list for a periodofthreeyears. 12. DEFAULT IntheeventthatthesuccessfulbiddershouldbreachthiscontracttheDistrictreservestherighttoseekremedies inlawand/orinequity. 13. MINORPROPOSALEXCEPTIONS This School District reserves the right to waive minor deviations or exceptions in proposal’s providing such actionisinthebestinterestoftheSchoolDistrictofSt.LucieCounty.Minordeviations/exceptionsaredefinedas those that have no adverse effect upon the School District’s interest and would not affect the outcome of the awardbygivingarespondentanadvantageorbenefitnotenjoyedbyotherrespondents. 14. NON–EXCLUSIVERIGHTS The right to provide the commodities and services, which will be granted under the contract, shall not be exclusive.TheSchoolDistrictreservestherighttocontractforandpurchasecommoditiesandservicesfromas manyfirmsasitdeemsnecessarywithoutinfringinguponorterminatingthecontract. 15. LEGALREQUIREMENTS It shall be the responsibility of the vendor to be knowledgeable of all federal, state, county and local laws, ordinances, rules and regulations that in any manner affect the items covered herein which may apply and applicable to the performance of the Work, including but not limited to all laws, rules, regulations and ordinancespertainingtooccupationalhealthandsafety.Lackofknowledgebytheproposer(s)willinnowaybe acauseforrelieffromresponsibility. VendorsdoingbusinesswiththeDistrictareprohibitedfromdiscriminatingagainstanyemployee,applicant,or client because of race, creed, color, national origin, sex or age with regard to but not limited to the following: employmentpractices;ratesofpayorothercompensationmethods;andtrainingselection. 16. CONFLICTOFINTEREST AllProposersmustdisclosethenameofanyofficer,director,oragentwhoisalsoanemployeeoftheDistrict.All ProposersmustdisclosethenameofanyDistrictemployeewhoowns,directlyorindirectly,anyinterestinthe Proposers'businessoranyofitsbranches. 17. PUBLICRECORDSLAW Allproposaldocuments orother materialssubmittedbytheproposerinresponsetothisRFPwillbeopenfor inspectionbyanypersonandinaccordwithChapter119,FloridaStatutes. TheContractorwillcomplywithSection119.0701,F.S.Thismeansthatduringthecontractterm,theContractor will:1)keepandmaintainallpublicrecords,asdefinedbylaw;2)provideaccesstothepublicrecordsonthe sametermsandconditionsthattheDistrictwouldprovideaccesstothepublicrecordsatacostnottoexceedthe costauthorizedbylaw;and3)ensurethatexemptorconfidentialinformationcontainedinthepublicrecordsis notdisclosedexceptasauthorizedbylaw. Attheconclusionofthecontract,theContractorwilltransfertotheDistrict,atnocosttotheDistrict,allpublic records in the Contractor’s possession and destroy all duplicate public records held by the Contractor that are Page13of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 exemptorconfidential.AllrecordsstoredelectronicallywillbeprovidedtotheDistrictinanelectronicformat acceptabletotheDistrict. 18. PERMITSANDLICENSES TheProposer(s)willberesponsibleforobtaininganynecessarypermitsandlicensesandwillcomplywithlaws, rules,andregulationswhetherstateorfederalandwithalllocalcodesandordinanceswithoutadditionalcostto theDistrict. 19. INTELLECTUALPROPERTYRIGHTS Theproposer(s)willindemnifyandholdharmless,theDistrictfromliabilityofanynatureorkind,includingcosts and expenses for or on account of any copyrighted, service marked, trademarked, patented or unpatented in‐ vention,process,articleorworkmanufacturedorusedintheperformanceofthecontract,includingitsusebythe District. If the proposer(s) uses any design, device, materials or works covered by letters, service mark, trademark, patent, copyright or any other intellectual property right, it is mutually agreed and understood withoutexceptionthattheproposalpriceswillincludeallroyaltiesofcostsarisingfromtheuseofsuchdesign, device,ormaterialsinanywayinvolvedinthework.Thisarticlewillsurvivetheterminationofanycontractwith theSchoolDistrict. 20. SUB‐CONTRACTS Nothingcontainedinthisspecificationwillbeconstruedasestablishinganycontractualrelationshipbetweenany sub‐proposer(s)andtheDistrict.Theproposer(s)willbefullyresponsibletotheDistrictfortheactsand omissionsoftheSub‐Proposer(s)andtheiremployees.Afterawardofcontract,anychangesinsubcontractorsor sub‐proposersshallrequirepriorSchoolDistrictwrittenapproval. 21. INDULGENCE Indulgence by the District on any non‐compliance by the proposer does not constitute a waiver of any rights underthisproposal. 22. PUBLICENTITYCRIMES PursuanttoSection287.133,F.S.,asamended,apersonoraffiliatewhohasbeenplacedontheconvictedvendor listfollowingaconvictionforapublicentitycrimemaynotsubmitabid/RFPonacontracttoprovideanygoods orservicestoapublicentity,maynotsubmitabid/RFPonacontractwithapublicentityfortheconstructionor repairofapublicbuildingorpublicwork,maynotsubmitbids/RFPsonleasesofrealpropertytoapublicentity, maynotbeawardedorperformworkasavendor,supplier,subcontractor,orconsultantunderacontractwith any public entity, and may not transact business with any public entity in excess of the threshold amount providedinSection287.017,forCATEGORYTWOforaperiodof36monthsfromthedateofbeingplacedonthe convictedvendorlist. The Proposer(s) certifies by submission of this RFP, that neither it nor its principals is presently debarred, suspended,proposedfordebarment,declaredineligible,orvoluntarilyexcludedfromparticipationinthistrans‐ actionbyanyFederaldepartmentoragency. 23. ASSIGNMENTOFCONTRACTAND/ORPAYMENT NeitherthecontractresultingfromthisRFP,ifany,noranydutiesorobligationsundersuchcontractshallbe assignable by the Proposer without the prior written consent of SLPS. Any contract resulting from this RFP maybeamendedonlyinwritingsignedbytheProposerandSLPSwiththesamedegreeofformalityevidenced Page14of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 inthecontractresultingfromthisRFP. 24. RIGHTSANDPRIVILEGES All rights and privileges accorded to the state as buyer by chapter 672, Florida Statutes, shall apply to any transactions(s)resultingfromthisproposal.Anyattemptbyrespondenttolimitsuchrightsshallhavenoforceand effect. Warrantiessubmittedwithyourproposal,eitherappearingseparatelyorincludedinreprintedliteratureandprice lists,shallnotbeacceptableandprovisionshereintakeprecedence. 25. CONTRACTVARIANCESANDEXCEPTIONS Vendorshallprovideanyvariances,exceptions,orvariationstorequirements,specifications,products,and/or servicesoutlinedinthisproposal.Useadditionalsheetsifneeded. 26. DISCLAIMER ThisRequestforProposal(RFP)isnotanofferofpurchase.Itisarequestforproduct/serviceinformationand coststoassisttheSchoolDistrictoftheSchoolDistrictofSt.LucieCountytomakeanacquisitiondecisionand enterintoacontractwiththesuccessfulproposingfirmfortheservicesoutlinedintheScopeofWorkandthe Proposal.Neithertheschools,thePurchasingDepartment,noranyotherdepartmentorpersonareauthorized to make a commitment until this solicitation process has been completed and a written purchase order is providedtothesuccessfulproposingfirm. 27. ANNUALAPPROPRIATION NotwithstandinganythingintheAgreementtothecontrary,theAgreementshallbesubjecttoannualreview by the School Board and the School Board may elect to not renew the Agreement. The School Board’s performanceandobligationtopayunderthisagreementwillbesubjecttoandcontingentupontheavailability of funds appropriated by the School Board of St. Lucie County or otherwise lawfully expendable for the purposes of such agreement for the current and future periods. The School Board shall give notice to the contracting party of the non‐availability of such funds when the School Board has knowledge thereof. Upon receipt of such notice by the Contracting Party, the Contracting Party shall be entitled to payment only for thoseservicesperformedpriortothedatenoticeisreceived. 28. JOINTPROPOSAL In the event multiple proposers submit a joint proposal in response to the RFP, a single proposer shall be identifiedasthePrimeVendor.Ifofferingajointproposal,PrimeVendormustincludethenameandaddressof allpartiesofthejointproposal.PrimeVendorshallprovideallbondingandinsurancerequirements,executeany Contract, complete the REQUIRED RESPONSE FORM shown herein, and have overall and complete accountabilitytoresolveanydisputearisingwithinthiscontract.Onlyasinglecontractwithoneproposershall beacceptable.PrimeVendorresponsibilitiesshallinclude,butnotbelimitedto,performingofoverallcontract administration,presideoverotherproposersparticipatingorpresentatDistrictmeetings,overseepreparationof reportsandpresentations,andfileanynoticeofprotestandfinalprotestasdescribedherein.PrimeVendorshall alsoprepareandpresentaconsolidatedinvoice(s)forservicesperformed.TheDistrictshallissueonlyonecheck for each consolidated invoice to the Prime Vendor for services performed. Prime Vendor shall remain responsibleforperformingservicesassociatedwithresponsetothisRFP. 29. STATELICENSINGREQUIREMENTS Page15of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 AllcorporationsseekingtodobusinesswiththeStateofFloridashall,atthetimeofsubmittingaproposalin responsetothisRFP,eitherbeonfileorhaveappliedforregistrationwiththeFloridaDepartmentofStatein accordancewiththeprovisionsofChapter607,FloridaStatutes.Acopyoftheregistration/applicationmustbe furnished to SLPS when submitting the proposal. The successful Proposer, if any, shall be on file with the Florida Department of State at the time of execution of a contract resulting from this RFP, if any. Similarly partnerships seeking to do business with the State shall, at the time of submitting such a proposal, have complied with the applicable provisions of Chapter 620, Florida Statutes. A statement shall be required indicatingthattheProposerisacorporationorotherlegalentity.Ifsubcontractorsareused,astatementshall alsoberequiredindicatingthatallsubcontractorsareregisteredwiththeStateofFloridainaccordancewith Chapter607or620,FloridaStatutes,providingtheircorporatecharternumbers.Foradditionalinformation, theProposershallcontacttheFloridaSecretaryofState’sOfficeat(850)245‐6500. 30. PROCUREMENTRULES TheProposerissolelyresponsiblefortheaccuracyandcompletenessofitsproposal.Errorsoromissionsmay begroundsforSLPS’srejectionoftheproposal. 31. FORCEMAJEURE Undertheresultingcontract,ifany,neitherPurchasernorvendorshallberesponsibleorliablefor,ordeemed inbreachbecauseof,anydelayintheperformanceoftheirrespectiveobligationsduesolelytocircumstances beyond the reasonable control and without the fault or negligence of the party experiencing such delay, including, but not limited to, acts of God; unusually severe weather conditions; strikes or other labor difficulties; riots; requirements, actions or failures to act on the part of governmental authorities; inability despite due diligence to obtain required permits or licenses; accident; fire; damage to or breakdown of necessary facilities; or transportation delays or accidents (such causes hereinafter called "Force Majeure") provided, however, the party experiencing the Force Majeure shall exercise due diligence in endeavoring to overcome any Force Majeure impediment to its performance, but settlement of its labor difficulties shall be entirely within its discretion; and provided further that the party experiencing the Force Majeure shall promptly give oral notification to the other party. Such oral notification shall be confirmed in writing within five(5)daysaftersuchpartyhaslearnedoftheForceMajeureandeverythirty(30)daysthereafter,andsuch written notification shall give a full and complete explanation of the Force Majeure delay and its cause, the statusoftheForceMajeure,andtheactionssuchpartyistakingandproposestotaketoovercometheForce Majeure.Thepartyexperiencingthedelayshallundertakereasonablemeasurestomakeupforthetimelost throughdelaywithoutadditionalCompensation. IfperformancebyeitherpartyisdelayedduetoForceMajeure,thetimeforthatperformanceshallbeextended foraperiodoftimereasonablynecessarytoovercometheeffectofthedelay,subject,however,toPurchaser's righttoterminatethecontractinwholeorinpart. 32. AMENDMENTOFCONTRACT Any contract resulting from this RFP may be amended only in writing signed by the awarded vendor(s) and CoordinatorofBusinessServices. 33. GOVERNINGLAWANDJURISDICTION Any contract resulting from this RFP shall be governed by the laws of Florida, without giving effect to the choice of laws principles thereof, and is deemed to have been executed, entered into and performed within Florida. The parties hereby irrevocably submit to jurisdiction in Florida, and venue shall lie in the St. Lucie CountyCourts.Thepartiesherebywaiveanyobjectiontosuchjurisdictionandvenue. Page16of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 34. SEVERABILITY Intheeventanyprovision,oranypartorportionofanyprovisionofaresultingcontractfromthisRFPshall become or be declared unlawful, invalid, void or otherwise unenforceable, the rights and obligations of the partiesshallbereducedonlyasmuchasisrequiredtoremovetheunenforceability.Thebalanceofthecontract shallremainoffullforceandeffect. 35. NON‐WAIVEROFRIGHTS ThefailureofPurchasertodemandstrictperformanceofthetermsof,ortoexerciseanyrightconferredin,the resultingcontractshallnotbeconstruedasawaiverorrelinquishmentofitsrighttoassertorrelyuponany suchtermorrightinthefuture,orconsenttoanycontinuingorsubsequentfailureorbreach. 36. ETHICALBUSINESSPRACTICES It shall be unethical for any person to offer, give, or agree to give any Board employee, or for any Board employee to solicit, demand, accept, or agree to accept from another person, a gratuity or an offer of employment in connection with any decision, approval, disapproval, recommendation, or preparation of any part of a program requirement or a purchase request, influencing the content of any specification or procurement standard, rendering of advice, investigation, auditing, or performing in any other advisory capacity in any proceeding or application, request for ruling, determination, claim or controversy, or other particularmatter,subcontract,ortoanysolicitationorproposaltherefore. Itshallbeunethicalforanypayment,gratuity,orofferofemploymenttobemadebyoronbehalfofanyother party under a contract to the awarded firm or any person associated therewith, as an inducement for the awardofasubcontractororder. 37. SECTION287.084(1)(A),FLORIDASTATUTES In accordance with Section 287.084(1)(a), Florida Statutes, if the low bid is submitted by vendor whose principalplaceofbusinessisoutofstateorpoliticalsubdivisionthereofwhichgrantsapreferencetoaperson whoseprincipalplaceofbusinessisinsuchstate,thenapreferencetothelowestresponsibleandresponsive vendor having a principal place of business within Florida shall be granted, which preference is equal to the preferencegrantedbythestateorpoliticalsubdivisionthereofinwhichthelowestresponsibleandresponsive vendor has its principal place of business. If the low bid is submitted by a vendor whose principal place of business is located outside the state and that state does not grant a preference in competitive solicitation to vendors having a principal place of business in that state, then the preference to the lowest responsible and responsivevendorhavingaprincipleplaceofbusinessinFloridashallbefive(5)percent. Out‐of‐statevendorsmustsubmitawrittenopinionofanattorneylicensedtopracticelawinthatforeignstate, as to the preferences, if any or none, granted by the law of that state to its own business entities whose principalplaceofbusinessareinthatstateinthelettingofanyorallpubliccontracts 38. ADDITIONALTERMSANDCONDITIONS 38.1. Negotiations To assure full understanding and responsiveness to the solicitation requirements, discussions may be conducted with qualified offerors. The offerors shall be accorded fair and equal treatment prior to the submittal date specified in the request for proposal with respect to any opportunity for discussion and revision of proposals. After the submittal date, the School District reserves the right to select the top Page17of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 rankedproposalsandconductdiscussionswiththoseofferors.Suchdiscussionsmayresultinchangesto theRFPandtheofferors'proposalasdeemedtobeinthebestinterestsoftheSchoolDistrict. 38.2. ObjectionsAndConcernsRegardingProvisionsInTheTermsandConditions TheprospectiveVendormustraisedetailedconcernsandobjections,ifany,toallobjectionable provisionsoftheTermsandConditionsinitsoffer.TheEvaluationCommitteewillconsiderthese objectionsduringtheevaluationprocess.TheEvaluationCommitteemaydeclineoffersthatpose significantobjectionstothetermsoftheTermsandConditions. Page18of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 SCOPEOFSERVICES BACKGROUNDINFORMATION TheDistrictisseekingaqualifiedfirmtoserveasitsemployeebenefitsSection125andvoluntaryBenefits Administrator,BrokerandConsultant.TheAdministrator,initsrole,willprovideservicestotheDistrictto ensurecomprehensiveandcosteffectivebenefitsareprovidedtoSLPSemployeesandretirees. SLPScurrentlyemploysapproximately4,700fulltime,benefiteligibleemployees.TheDistrictbenefit planscurrentlyutilizeaplanyearwhichrunsfrom1/1‐12/31.ThisRFPisissuedtoselectan Administratorthatwillprovideallservicesnecessarytocommunicate,enrollandadministertheplans beginningwiththe1/1/15through12/31/15PlanYear.Uponcontractaward,theAdministratorwill beginimplementationimmediatelyfor2015planyear.Currently,oneAdministratorprovidesallservices whicharethesubjectofthissolicitation. TheannualOpenEnrollmentprocessforeligibleemployeestakesplaceduringthemonthofOctober.The OpenEnrollmentisweb‐basedandincludesallcorebenefitsandvoluntarybenefitsofferedthroughthe flexiblebenefitsplan.Webenrollmentsarealsorequiredbythiscontractfornewhireandlifeevent enrollments.InconjunctionwiththeOpenEnrollment,on‐siteEnrollmentCounselorsmeetpersonallywith thoseemployeesthatregistertomeetwithaCounselorutilizingaweb‐basedappointmentscheduler. EveningandSaturdayappointmentsshallalsobeavailable. WeeklyeligibilitydataexchangesaremanagedbytheAdministratorandprovidedtoeachapplicable insurancecarrieraswellastheDistrict’spayrollsystem. TheAdministratorprovidesbrokerageandconsultingservicesforthefollowingbenefits:Vision,TermLife, HospitalIndemnity,CriticalIllness,ShortandLongTermDisability,Long‐TermCare,WholeLife,Universal Life,Cancer,Accident&FSA.TheAdministratorevaluatesandmonitorsthecapabilitiesofeachincluded providerandnegotiatesrenewalrates.UpontherequestoftheDistrict,theAdministratorissues competitivesolicitationsforbenefitrenewalsatappropriateintervals,andmakesrecommendationstothe Districtbaseduponitsevaluationoftheresponses. TheFlexibleSpendingAccounts(FSA)havea$2,500annualmaximumcontributionamountforthemedical FSAanda$5,000limitforthedependentcareFSA.TheFSAprogramincludesagrace‐periodthrough March15thofthefollowingyear.CurrentFSAparticipationisapproximately221inthemedicalFSAand33 inthedependentcareFSA.AdebitcardisprovidedtoallmedicalFSAparticipants. COBRAcontinuationisavailabletothoseparticipantsthatelecttocontinuetheircoverageduetoa qualifyingevent.COBRAadministrationservicesareoutsourcedtotheAdministrator.Therearecurrently 22COBRAparticipants. Censusinformationforactive,retireeandCOBRAparticipantsisprovidedinAttachmentJ. Additional,specificinformationconcerningtheDistrict’savailablebenefits,eligibilityandenrollmentis providedinAttachmentJ. COMMUNICATIONANDENROLLMENT TheAdministratormustprepare,printandshipanapprovedannualbenefitsguideinclusiveofallavailable benefits.TheprintedguidesareshippeddirectlytotheDistrictforallactiveemployees(approximately 6000).COBRAandretireeBenefitGuidesandenrollmentformsmustalsobeprintedandmailedtothe homeaddressofeachCOBRAandretireeparticipant.Thebenefitsguidemustalsobeprovidedtothe DistrictinelectronicformatutilizingPDF. Page19of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 Theadministratorisresponsibleforthefollowingprintedmaterialsforallparticipants(active,COBRA, retiree): Benefitsguide(mustincludeallbenefits,includingmedical) Pre‐enrollmentinformation o Informationtoutilizewebsiteandonlineenrollment o Onsiteenrollmentinformationanddates o OtherinformationasdeterminedbytheDistrict AnnualChildren’sHealthInsuranceProgramnotice,consistentwithDepartmentofLabor requirements MedicareCreditableCoverageDisclosureNotice–mailedtohouseholdofallemployee,retiree andCOBRAmedicalsubscribers(regardlessofage). Duringon‐siteopenenrollment,Administratorshallprovidethebelow: Asufficientnumberofenrollmentcounselorstomeetwithalleligibleemployees. Theenrollmentcounselorsshallnotbeemployeesoraffiliatedwithanyoftheinsurance providers.Theenrollmentcounselorsmaynotusehighpressuresalestacticsorsteeremployees toanybenefits. Aprintedconfirmationshallbemadeavailabletoemployeeuponcompletionofenrollment meeting. Administratorshallprovideacallcentertoassistemployees,retireesandCOBRAparticipants duringopenenrollment.Callcentershallbeavailable7AM–7PM(EST),Mondaythrough Friday. ONLINEENROLLMENT TheAdministratormustprovideasecureonlinebenefitsenrollmentsystem.Thesystemshallincludethe following: PaperlessOption On‐goingEnrollment EmployeeResourceCenter BenefitsGuide 24/7Securewebaccess Datainterfaceability TheAdministratormustalsoprovideconsultingandadedicatedtechnicalsupportteamforonlinebenefit enrollment. BROKERAGESERVICES TheAdministratorisresponsibletomonitorandassessinsuranceprovidercompanyabilities,products, experienceandfinancialcapabilities.Shouldtheprovider’sabilitytofulfillthecontractand/orobligations changeoriftheproviderwillincuranegativefinancialrating,theAdministratormustnotifySLPS immediately,inwriting. TheAdministratorwillactastheBrokerforSLPSandsecurequotesthroughdirectnegotiationwith providers.TheAdministratorwillalsoreviewmasteragreementsand/orcontractswiththeprovidersand maintaincopies. Page20of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 Thefollowingwillbe(andarecurrently)offeredtoparticipants: Vision TermLife HospitalIndemnity CriticalIllness ShortandLongTermDisability LongTermCare WholeLife UniversalLife Cancer Accident FlexibleSpendingAccounts(HealthandDependentCare) SLPShasthefinalreviewandapprovalforallproductsofferedtoparticipants.SLPSreservestherightto increaseordecreasethenumberortypesofproductsoffered. ACCOUNTMAINTENANCE/CONTINUINGSUPPORT Administratorshallcomplywithandprovideupdatedplandocumentsasrequiredbyregulatoryagencies and/orplanchanges.Administratorisresponsibletoensurecompliancewithallregulationsforallplans andprovidequarterlywrittenupdatesonthestatusofpendingorpassedregulations.TheAdministrator willalsoperformanycompliancechecksortests,suchasNon‐DiscriminationTesting. AccountManagerQualifications: A. AccountManagermusthaveten(10)years’experienceinservicingsimilaraccounts(toSLPS). B. TheAccountManagershallbethedaytodaycontactforthemanagementoftheplan. C. TheAccountManagerwillassistwithcustomerandclientissueresolution. Administratorshallprovidetollfreeaccesstoadministrativecontactsfrom7AMto5PM(EST),Monday throughFriday(excludingholidays).Beforetheendofthefirstquarter,Administratorshallprovideanon‐ sitereviewoftheresultsforthemostrecentplanyearandrecommendpotentialchanges. DataFormats TheAdministratormustestablishandtestalldataexchangesprocesseswiththeDistrict.TheDistrictmust signoffonallprocessespriortothestartofopenenrollmentorinitialpayrolldeductiondate,whicheveris first. TheAdministratorwillberequiredtouploadallactive,retireeandCOBRAparticipantdatainto Administrator’ssystems.ThedatamustbetestedandapprovedbySLPSpriortoopenenrollment. DataformatsshallbeinanagreeduponformatandfrequencywithSLPS.Thesecuredataexchangeshall includeaccurateeligibilityandpayrollinformation(ingoingandoutgoing).DataexchangeswithInsurance companiesmustalsobeinanagreeduponformatwithSLPS. Datamustbebacked‐uponadailybasisandstoredinasafe,climatecontrolledenvironment. Administratorshallhaveadisasterrecoveryplan(includingoff‐sitelocations)intheeventadisaster impactsthedatasystemandcallcenter. AllemployeeandcustomerdatamustcomplywithHIPAAmandates. Page21of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 DeductionManagementServices Administratorshallreconcileallcontributionandpremiumdataonamonthlybasis.Discrepancieswillbe theresponsibilityoftheAdministratortoresearchandresolve.Onlywhenadiscrepancycannotbe resolved,SLPSmaybecontactedforassistance. FlexibleSpendingAccounts Theadministratorisresponsibletocreate,maintainandpublishallFSAforms,bookletsandbrochures. Participantsshallhave24/7accessthroughawebsitemaintainedbyAdministrator.Thefollowing reimbursementmethodsforFSAclaimsshallbeutilized: Debitcard,issueddaily(medicalFSAonly) Checksand/ordirectdeposit,shallbeissuedpromptly Administratorshallacceptclaimreimbursementrequestsviacardtransmissionatpointofservice(medical only),online,faxorU.S.mail.Debitcardtransactionsshallhaveaminimumof85%auto‐substantiationat thepoint‐of‐servicetominimizethesubmissionofsubstantiatingdocumentsbycardparticipants. FSAaccountstatementsshallbeavailableonlineandyearroundphonesupportisrequired.Followingthe closeofplanyear,forfeiturereportsshallbeprovided. COBRAandRetirementBenefits Itshallbeunderstoodandagreedthatthefollowingservicesshallbeprovidedinaccordancewith applicablefederalregulationsandFloridaStatute112.Intheeventoflegislativechangesaffecting theprovisionoftheseservices,theAdministratoragreesthebalanceofthecontractwillremainin effectandthelegislativechangeswillbeimplemented. TheAdministratorshallprovidecomprehensiveCOBRAservicesfortheMedical,Dental,Vision,Cancerand FSAbenefits.RequiredCOBRAservicesinclude: 1. SendQualifyingEventnoticesandelectionformstoCOBRA‐eligibleemployeeswithin14daysof receiptofnoticeofaQualifyingEvent 2. Maintainproofofmailingnoticesandelectionforms 3. Processelectionforms 4. Sendcouponbookletsuponreceiptofelectiontocontinuebenefits 5. Provideinitialnotificationtocarriersofnewelectionstocontinuecoverage 6. Provideongoingeligibilityinformationtocarriers 7. Monitorthetimelyreceiptofelectionsandcontributions 8. Collect,reconcileandpostpremiumstoparticipantaccounts 9. Provideparticipantswithnoticesoftermination 10. ProvideparticipantswithEndofEligibilityNotices 11. Appealsprocessing(level1) 12. ProvideparticipantswithHIPAAcertificatesofcreditablecoverage,ifapplicable 13. Provideparticipantswithconversionnotices(ifapplicable) 14. Provideparticipantswithcoveragechangenotification 15. Provideparticipantswithgraceperiodnotices 16. ProvideparticipantswithOpenEnrollmentnotices,materialsandforms 17. SendcarriereligibilityreportsviaEDI TheAdministratorshallprovidecomprehensiveRetireeservicesfortheMedical,Dental,Vision,Hospital Page22of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 Indemnity,TermLife,andCancer,serviceswillinclude: 1. SendaContinuationofBenefitsnoticeandelectionformstoeligibleretireeswithin14daysof receiptofnoticeofretirement 2. Maintainproofofmailingnoticesandelectionforms 3. Processelectionforms 4. Sendcouponbookletsuponreceiptofelectiontocontinuebenefits 5. ProvideretireestheoptiontopaypremiumsthroughFRSdeductionordirectbasis 6. Provideinitialnotificationtocarriersofnewelectionstocontinuecoverage 7. Provideongoingeligibilityinformationtocarriers 8. Monitorthetimelyreceiptofelectionsandcontributions 9. Collect,reconcileandpostpremiumstoparticipantaccounts 10. Provideparticipantswithnoticesoftermination 11. Appealsprocessing(level1) 12. ProvideparticipantswithHIPAAcertificatesofcreditablecoverage,ifapplicable. 13. Provideparticipantswithconversionnotices(ifapplicable). 14. Provideparticipantswithcoveragechangenotification 15. Provideparticipantswithgraceperiodnotices 16. ProvideparticipantswithOpenEnrollmentnotices,materialsandforms(Note:see CommunicationsandEnrollmentforadditionalinformation) 17. ProcessapplicablepremiumsfromRetireestodeductapplicablepremiumsfromtheirFlorida RetirementSystem(FRS)benefitchecks.Exchangedata(incomingandoutgoing)withFRSto assuredeductionsareaccurateandtimely. 18. SponsorandhostRetireegroupmeetings,attimesacceptabletotheDistrict,toeducateand informRetireeswithregardtobenefitchanges/optionsandtoanswerquestionstheymayhave. TheDistrictwillprovidethefacilityfortheseevents. Ifanyservices,functionsorresponsibilitiesnotspecificallydescribedinthisRFParenecessaryforthe properperformanceandprovisionoftheagreement,theyshallbedeemedtobeimpliedbyandincluded withinthescopeoftheservicestothesameextentandinthesamemannerasifspecificallydescribed herein.Thissectionincludes,butisnotlimitedto,anyadditionalexpensestobeincurredbytheContractor inrelationtotheservices(anexampleincludesexpensesincurredbytheContractorifanystateorfederal agencyrequiresanyexternalreview–suchasqualitycontrol–oftheContractor’sServicesconductedfor theDistrict). Page23of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTA‐DRUG‐FREEWORKPLACECERTIFICATION Preferencemustbegiventovendorssubmittingacertificationwiththeirbid/Bidcertifyingtheyhaveadrug‐free workplaceinaccordancewithSection287.087,FloridaStatutes.Thisrequirementaffectsallpublicentitiesofthe StateandbecomeseffectiveJanuary1,1991.Thespecialconditionisasfollows: IDENTICALTIEBIDS‐Preferenceshallbegiventobusinesseswithdrug‐freeworkplaceprograms.Whenevertwo ormorebidswhichareequalwithrespecttoprice,quality,andservicearereceivedbytheStateorbyanypolitical subdivisionfortheprocurementofcommoditiesorcontractualservices,abidreceivedfromabusinessthat certifiesthatithasimplementedadrug‐freeworkplaceprogramshallbegivenpreferenceintheawardprocess. Establishedproceduresforprocessingtiebidswillbefollowedifnoneofthetiedvendorshaveadrug‐free workplaceprogram,abusinessshall: 1)Publishastatementnotifyingemployeesthattheunlawfulmanufacture,distribution,dispensing,possession,or useofacontrolledsubstanceisprohibitedintheworkplaceandspecifyingtheactionsthatwillbetakenagainst employeesforviolationsofsuchprohibition. 2)Informemployeesaboutthedangersofdrugabuseintheworkplace,thebusiness'spolicyofmaintaininga drug‐freeworkplace,anyavailabledrugcounseling,rehabilitation,andemployeeassistanceprograms,andthe penaltiesthatmaybeimposeduponemployeesfordrugabuseviolations. 3)Giveeachemployeeengagedinprovidingthecommoditiesorcontractualservicesthatareunderbidacopyof thestatementspecifiedinsubsection(1). 4)Inthestatementspecifiedinsubsection(1),notifytheemployeesthat,asaconditionofworkingonthe commoditiesorcontractualservicesthatareunderbid,theemployeewillabidebythetermsofthestatementand willnotifytheemployerofanyconvictionof,orpleaofguiltyornolocontendereto,anyviolationofchapter893or ofanycontrolledsubstancelawoftheUnitedStatesoranystate,foraviolationoccurringintheworkplacenolater thanfive(5)daysaftersuchconviction. 5)Imposeasanctionon,orrequirethesatisfactoryparticipationinadrugabuseassistanceorrehabilitation programifsuchisavailableintheemployee'scommunity,byanyemployeewhoissoconvicted. 6)Makeagoodfaithefforttocontinuetomaintainadrug‐freeworkplacethroughimplementationofthissection. Asthepersonauthorizedtosignthestatement,Icertifythatthisfirmcompliesfullywiththeaboverequirements. COMPANYNAME____________________________________________________ AUTHORIZEDSIGNATURE________________________________________DATE_____________ Page24of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTB‐JESSICALUNSFORDACTCOMPLIANCEAGREEMENT Effectiveimmediately,anyvendororcontractorconductingbusinesswithaFloridaSchoolDistrictmustsubmitto aLevel2fingerprintscreening.Thisincludesanyvendororcontractorthatmay: Beatschoolwhenstudentsarepresent; Havedirectcontactwithstudents;or Haveaccesstoorcontrolofschoolfunds PursuanttoFloridaStatue1012.32backgroundandcriminalhistorychecksmustbecompletedandresultsmust beclearedpriortoyourstartdate.YouwillneedtocontacttheHumanResourcesDepartmentat772‐429.7500or Fingerprints@stlucieschools.orgtoscheduleyourappointment.Resultswillbereceivedandreportedtothe HumanResourcesDepartment. ThecostforthenationalBackgroundcheck(FDLEandFBIcheck)is$78.50andmustbepaidpriortobeing printed.Theamountispayableon‐lineatwww.cogentid.comorbymoneyordermadeoutto3MCogent.All individualsmustregisteronline. 1.Navigatetohttp://www.cogentid.com/fl/index_fdoe.htmandselect"registeronline" 2.ForCountyselectSt.LucieCountyfromthepull‐downbox 3.ForCRILiteralselect:FL931532ZContractors&Vendors 4.Pleasefillouttheremaininginformationappropriately. ALLcontractorswillberequiredtopurchaseanIDbadgeatthecostof$6.00payablebycheckormoney ordermadeouttoSLPS,orathttp://stlucie.revtrak.net/tek9.asp?pg=products&grp=5byDiscover,Master Card,orVisa.PleaseNote:Cashand/orpersonalcheckswillnotbeacceptedforyourfingerprints. Martin,IndianRiverandOkeechobeeCountieshaveenteredintoaninter‐localagreementtosharefingerprinting results.ShouldyouoryouremployeeselecttobefingerprintedoutsideStLucieCountySchoolDistrict,clearance cardswillbeacceptedfromthesetreasurecoastdistricts.YouwillneedtoprovideStLucieCountywithalistingof employeesfingerprintedinMartin,IndianRiverorOkeechobeeCountiesindicatingwhichtreasurecoastdistrict conductedthelevel2fingerprintscreening. In addition, please provide written verification to the St Lucie County School District that you have cleared all employees with the sexual offender/predator databases at http://www.floridasexoffender.net and http://www.nsopr.gov.VerificationshouldbemailedtoSt.LucieCountySchoolDistrict,4204OkeechobeeRoad, FortPierce,Florida34947Attn.SusanRanew,AssistantSuperintendent,HumanResources. Asyouaddnewemployees,pleasecontacttheHumanResourcesofficetomakeappointmentsforfingerprinting. TheVendorcertifiesitwillcomplywiththerequirementsoftheJessicaLunsfordAct(Section1012.465,Florida Statutes)inregardstofingerprintingandlevel2backgroundscreeningsofallemployeesandanysubcontractors employeeswhowillhaveaccesstoanyDistrictschoolorpropertywhenstudentsmaybepresent,orwillhave directcontactwithanystudent;orhaveaccesstoorcontrolofschoolfunds.Vendor’sfailuretocomplywiththis requirementwillconstituteamaterialbreachofcontract.Vendorisresponsibleforallcostsincurredto complywiththisrequirement. ______________________________________________________________________ Vendor/CompanyName __________________________________________________ ____________________________________________Date____________ Printed–AuthorizedRepresentative’sNameSignatureofAuthorizedRepresentative Page25of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTC‐REFERENCES Pleasesubmitalistofatleastthree(3)references,preferablySchoolDistrictsinwhichyouarecurrentlyproviding similarservicesorhaveprovidedsimilarserviceswithinthepast(3)threeyears. CURRENTCUSTOMERREFERNCES 1.ClientName____________________________________________________________________ Address_______________________________________________________________________ City___________________________________State_____ZipCode_______________________ Telephone______________________________Fax_____________________________________ ClientContactPerson_____________________________________________________________ 2.ClientName____________________________________________________________________ Address_______________________________________________________________________ City___________________________________State_____ZipCode_______________________ Telephone______________________________Fax_____________________________________ ClientContactPerson_____________________________________________________________ 3.ClientName____________________________________________________________________ Address_______________________________________________________________________ City___________________________________State_____ZipCode_______________________ Telephone______________________________Fax_____________________________________ ClientContactPerson_____________________________________________________________ PREVIOUSCUSTOMERREFERENCES(projectscompletedwithinlast24months) 1.ClientName____________________________________________________________________ Address_______________________________________________________________________ City___________________________________State_____ZipCode_______________________ Page26of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty Telephone______________________________Fax_____________________________________ ClientContactPerson_____________________________________________________________ 2.ClientName____________________________________________________________________ Address_______________________________________________________________________ City___________________________________State_____ZipCode_______________________ Telephone______________________________Fax_____________________________________ ClientContactPerson_____________________________________________________________ 3.ClientName____________________________________________________________________ Address_______________________________________________________________________ City___________________________________State_____ZipCode_______________________ Telephone______________________________Fax_____________________________________ ClientContactPerson_____________________________________________________________ RFP#14‐21 Page27of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTD‐GREENPROCUREMENT‐ELECTRONICPURCHASEORDERPROCESS TheSchoolBoardofSt.LucieCountyhasimplementedanElectronicPurchaseOrder(E‐PO)deliverysystemto streamline our procurement process and eliminate a paper‐driven process. In order to expedite delivery of purchase orders, we ask that you provide our office with a designated email address. The email address you provideshouldhavethecapabilityofbeingmonitoredbymorethanone personwithinyourcompany. Thiswill ensure that orders received electronically are not delayed. By us sending purchase orders out electronically, we can more effectively control our procurement activities and achieve a significant cost savings over the paper purchase order process. The electronic purchase order process also reduces the purchase order to vendor cycle timefromdaystohours.Weencourageyouracceptanceofelectronicpurchaseorders.Pleaseprovideadesignated email address below to participate in the electronic purchase order process. Our system can only accommodate oneemailaddress. _____________________________________________________________________ VendorName: _____________________________________________________________________ Address _____________________________________________________________________ Phone _____________________________________________________________________ E‐PODesignatedEmailAddress: _____________________________________________________________________ ContactPerson Page28of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTE‐INSURANCEREQUIREMENTSANDHOLDHARMLESSAGREEMENT All bidders/proposers shall furnish a Certificate of Insurance that complies with the insurance requirements listed below. Uponbid/contractaward,thesuccessfulbidder(s)shallberequiredtonametheSchoolBoardofSt.LucieCounty,Florida,as anadditionalinsuredtothesuccessfulbidder(s)GeneralLiabilityinsurancepolicy.TheCertificateofInsuranceshalllistthe deductibleaswellasthetypeofpolicypurchased(i.e.claimsmadeorperoccurrence)foreachofthepolicieslistedbelow. Thefollowingliabilitycoveragelimitsmustnotbelessthanthelimitsspecified.Suchcertificatesmustcontainaprovisionfor notificationtotheBoardthirty(30)daysinadvanceofanymaterialchangeincoverageorcancellation.Thisisapplicableto the procurement and inside delivery of products, goods or services furnished on premises of the School Board of St. Lucie County. INSURANCE 1.GeneralLiability COMMERCIALGENERALLIABILITYINSURANCE,INCLUDINGCONTRACTRUALLIABILITY,TOCOVERTHEHOLDHARMLESS AGREEMENTSETFORTHHEREIN,WITHLIMITSOFNOTLESSTHAN: EACHOCCURRENCE $1,000,000 PERSONAL/ADVERTISINGINJURY $1,000,000 PRODUCTS/COMPLETEDOPERATIONSAGGREGATE$2,000,000 GENERALAGGREGATE $2,000,000 FIREDAMAGE $100,000ANY1FIRE MEDICALEXPENSE $10,000ANY1PERSON ANADDITIONALINSUREDENDORSEMENTMUSTBEATTACHEDTOTHECERTIFICATEOFINSURANCE.COVERAGEISTOBE WRITTENONANOCCURRENCEFORMBASISANDSHALLAPPLYASPRIMARY.APERPROJECTAGGREGATELIMIT ENDORSEMENTSHOULDBEATTACHED.DEFENSECOSTSARETOBEINADDITIONTOTHELIMITOFLIABILITY.AWAIVER OFSUBROGATIONISTOBEPROVIDEDINFAVOROFTHEDISTRICT.XCUCOVERAGEISTOBEINCLUDED.COVERAGEISTO INCLUDEACROSSLIABILITYORSEVERABILITYOFINTERESTSPROVISIONASPROVIDEDUNDERTHESTANDARDISOFORM SEPARATIONOFINSUREDSCLAUSE. 2.AutomobileLiability BUSINESSAUTOMOBILELIABILITYFORANYAUTO(ALLOWNED,HIRED,ANDNON‐OWNEDAUTOS)WITHLIMITSOFNOT LESSTHAN$1,000,000PERACCIDENT.INTHEEVENTBIDDERDOESNOTOWNANYAUTOMOBILES,THEDISTRICTWILL ACCEPTPROOFOFHIREDANDNONOWNEDAUTOLIABILITYONLY.CERTIFICATEHOLDERMUSTBELISTEDAS ADDITIONALINSURED.AWAIVEROFSUBROGATIONMUSTBEPROVIDED.COVERAGESHOULDAPPLYONAPRIMARY BASIS. 3.WorkersCompensation WORKER'SCOMPENSATIONINSURANCEWITHLIMITSEQUALTOFLORIDASTATUTORYREQUIREMENTS.EMPLOYERS LIABILITYMUSTINCLUDELIMITSOFATLEAST$1,000,000EACHACCIDENT,$1,000,000EACHDISEASE/EMPLOYEE, $1,000,000EACHDISEASE/MAXIMUM.AWAIVEROFSUBROGATIONMUSTBEPROVIDED.COVERAGESHOULDAPPLYONA PRIMARYBASIS.SHOULDSCOPEOFWORKPERFORMEDBYPROPOSERQUALIFYITSEMPLOYEEFORBENEFITSUNDER FEDERALWORKERSCOMPENSATIONSTATUTE(EXAMPLE,U.S.LONGSHORE&HARBORWORKERSACTORMERCHANT MARINEACT),PROOFOFAPPROPRIATEFEDERALACTCOVERAGEMUSTBEPROVIDED. Page29of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 WORKER’SCOMPENSATIONEXEMPTIONFORMSWILLNOTBEACCEPTEDFORTHEPROJECTARCHITECT,ENGINEER, GENERALCONTRACTOR,ORSOLEPRACTITIONERTHATINTENDSTOSUB‐CONTRACTTHEWORKTOOTHERINDIVIDUALS ORCOMPANIES.THESEENTITIESORINDIVIDUALSAREREQUIREDTOPURCHASEAWORKER’SCOMPENSATION INSURANCEPOLICY. 4.ProfessionalLiability PROPOSERMUSTMAINTAINPROFESSIONALLIABILITYOREQUIVALENTERRORS&OMISSIONSLIABILITYWITHLIMITOF NOTLESSTHAN$1,000,000PEROCCURRENCE.FORPOLICIESWRITTENONACLAIMSMADEBASIS,PROPOSERSHALL MAINTAINARETROACTIVEDATEPRIORTOOREQUALTOTHEEFFECTIVEDATEOFTHISCONTRACT.INTHEEVENTTHE POLICYISCANCELED,NON‐RENEWED,SWITCHEDTOANOCCURRENCEFORMORTHEREISACHANGEINRETROACTIVE DATE,PROPOSERMUSTPURCHASEANEXTENDEDREPORTINGPERIODRIDERDURINGTHELIFEOFTHISCONTRACTOF NOTLESSTHAN3YEARS.COVERAGEISTOAPPLYONAPRIMARYBASIS. HOLDHARMLESSAGREEMENT ThesuccessfulBidder(s)shall,inadditiontoanyotherobligationtoindemnifytheSt. LucieCountySchoolDistrictandtothefullestextentpermittedbylaw,protect,defend, indemnifyandholdharmlesstheSchoolDistrict,theiragents,officers,electedofficials andemployeesfromandagainstallclaims,actions,liabilities,losses(including economiclosses),costsarisingoutofanyactualoralleged; A. bodilyinjury,sickness,diseaseordeath,orinjurytoordestructionoftangiblepropertyincludingthelossof useresultingtherefrom,oranyotherdamageorlossarisingoutof,orclaimedtohaveresultedinwholeorin partfromanyactualorallegedactoromissionofthecontractor,subcontractor,anyonedirectlyorindirectly employedbyanyofthem,ofanyoneforwhoseactsanyofthemmaybeliableintheperformanceofthework; or B. violationoflaw,statute,ordinance,governmentaladministrationorder,ruleorregulationbycontractorin theperformanceofthework;or C. liens,claimsoractionsmadebythecontractororanysubcontractororotherpartyperformingthework. The indemnification obligations hereunder shall not be limited to any limitation on the amount, type of damages, compensationorbenefitspayablebyorforthecontractorofanysubcontractorunderworkers'compensationacts; disabilitybenefitacts,otheremployeebenefitactsoranystatutorybar. Any costs or expenses, including attorney's fees, incurred by the St. Lucie County School District to enforce this agreementshallbebornebythecontractor/bidder. TheaboveprovisionsshallsurvivetheterminationofthisAgreementandshallpertaintoanyoccurrenceduringthe termofthisAgreement,eventhoughtheclaimmaybemadeaftertheterminationhereof.Nothingcontainedherein is intended nor shall be construed to waive School Board of St. Lucie County’s rights and immunities under the common law or Florida Statutes including, but not limited to, Florida Statutes 768.28, as amended from time to time. Any questions as to the intent or meaning of any part of the above‐required coverage should be brought to the Risk ManagementCoordinatoroftheSchoolBoardofSt.LucieCounty,Floridaat(772)429‐5520. _______________________________________________________________________________________ Vendor/CompanyName–Print AuthorizedSignatureDate . Page30of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTF‐PROJECTMANAGERCONTACTINFORMATION IndicateintheP/Acolumnbelow,ifthepersonisaPrimaryorAlternatecontact. CONTACTINFORMATION CompanyName___________________________________Date________________ Name(PrintorType) P/A Title PhoneNumber(s) Page31of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty ATTACHMENTG‐STATEMENTOF“NO”RESPONSE RFP#14‐21 IfyourcompanywillnotbesubmittingaresponsetothisRequestforProposalorBid,pleasecompletethis Statementof“No”ResponseSheetandreturn,priortotheRFPDueDateestablishedwithin,to:TheSchool BoardofSt.LucieCounty,PurchasingDepartment,4204OkeechobeeRoad,FtPierce,FL34947.(Please printortype). BID/RFP#_______________TITLE:___________________________________________ COMPANYNAME:________________________________________________________ ADDRESS:______________________________________________________________ CITY:___________________________________STATE:__________ZIP:____________ CONTACTPERSON:______________________________________________________ TELEPHONE:_____________________EMAILADDRESS________________________ We,theundersigned,havedeclinedtorespondbecauseofthefollowingreasons: √ Reasonsfor“NO”Response: Unabletocomplywithproductorservicespecifications. Unabletocomplywithscopeofwork. Unabletoquoteonallitemsinthegroup. Unabletoholdpricesfirmthroughthetermofthecontractperiod. Ourschedulewouldnotpermitustoperform. Unabletomeetdeliveryrequirements. Unabletomeetbondrequirements. Unabletomeetinsurancerequirements. Other(Specifybelow) SIGNATURE:__________________________________Date_______________________ Page32of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTH–DEFINITIONS 1. BIDmeansaformalpriceofferbyvendortothebuyertofurnishspecificgoodsand/orservicesinresponseto anInvitationforBids,RequestforQuotation,oramulti‐stepbiddingprocedure. 2. CONTRACTmeans(1)adeliberateverbalorwrittenagreementbetweentwoormorecompetentpartiesto performornotperformaspecificactoracts;and(2)anytypeofagreementregardlessofwhatitiscalledfor theprocurementordisposalofsupplies,servicesorconstruction. 3. CONTRACTORmeansaseparateanddistinguishablebusinessentityparticipatingorseekingtoparticipatein theperformanceofacontract. 4. PRE‐BID OR PRE‐PROPOSAL CONFERENCE means a meeting held prior to the date of bid or proposal submittal, which disseminates to all bidders or proposers in attendance information to assist them in submittingabidorproposalincluding,butnotlimitedto,informationregardingtheM/WBErequirementsof theSchoolDistrict. 5. PROCUREMENT means buying, purchasing, renting, leasing or otherwise acquiring any goods and/or services for public purposes in accordance with the law, rules, regulations and procedures intended to providefortheeconomicexpenditureofpublicfunds.Forthepurposeofthispolicy,procurementrefersto thosegoodsand/orservices,exceptprofessionalservices,solicitedbytheDepartmentofPurchasingpursuant toDistrictandDepartmentofEducationrequirements. 6. REQUESTFORPROPOSAL(RFP)meansasolicitationofresponsesforgoodsand/orservicesforwhichthe scope of work, specifications or contractual terms and conditions cannot reasonably be closely defined. Evaluation of a proposal is based on prior established criteria which may include but may or may not be totallylimitedtoprice. 7. RESPONSIBLEBIDDER,OFFERER,QUOTER,ORRESPONDENTmeansanindividualorbusinesswhichhas submitted a bid, offer, proposal, quotation, or response, which has the capability in all respects to perform fullythecontractrequirements,andtheintegrityandreliabilitywhichwillgivereasonableassuranceofgood faithandperformance. 8. RESPONSIVEBIDDER,OFFERER, QUOTER, OR RESPONDENT means anindividual orbusinesswhichhas submitted a bid, offer, proposal, quotation or response, which conforms in all material respects to the solicitation, including, but not limited to, compliance with any M/WBE requirements contained within the solicitation. 9. SCHOOL DISTRICT means the St. Lucie County School District, its individual and collective departments, managers,staff,andfacilities. 10. SUBCONTRACTOR means any person providing goods and/or services to a prime contractor for profit, if suchgoodsand/orservicesareprocuredorusedinfulfillmentoftheprimecontractor'sobligationsarising from a contract with the St. Lucie County School District, except persons providing goods to a prime contractorwhosecontractwiththeDistrictisfortheprovisionofmaterials,equipment,orsupplies. 11. VENDOR means an actual or potential supplier of goods and/or services interchangeable with the term bidderand/orcontractor. 12. REMEDIAL MAINTENANCE is maintenance to be performed by the contractor, which results from equipmentfailureandwhichisperformedasrequiredonanunscheduledbasis. Page33of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 ATTACHMENTI–QUESTIONNAIRE PART1:Agency/CompanyProfile Provideinformationaboutyourcompany,bothcorporateandbranch,fromwhichserviceswillbeperformed. 1. Whatyearwasyourfirmestablishedinitscurrentform? 2. Describeanymergersoracquisitionsinthelastfiveyears? 3. IndicatethecorporateofficelocationandthelocationfromwhichSLPSaccountwillbeserviced.Indicateif multipleofficeswillbeinvolvedinservicingSLPSandtowhatextent.Includethenameofkeyaccount personnelandtheirhomeofficelocation. 4. Describethefullrangeofinsuranceandadministrativeservicesprovidedcorporatewideandthroughthe servicingbranchofficeifdifferent.Specificallydiscussyourcompany’senrollmentreconciliation administrativecapabilities. 5. Howmanyemployeesareemployedcorporatewideandfromtheservicingbranchoffice?Howmanyof theseemployeesareprofessionallicensedagents?Provideanorganizationchartthatshowskeypersonnel, sub‐contractors(ifany)andanyotherpersonnelthatwouldservicetheSLPSaccount. 6. Whatisyourfirm’spremiumvolumeintheStateofFloridafortheinsuranceproductsrequestedwithinthis RFP? Premiumvolumeby: Company ServicingBranch Dental Vision Cancer Accident HospitalIndemnity Protection ShortTermDisability LongTermDisability LongTermCare Other(Exclude Health/RX): 7. Approximatelywhatpercentofthepremiumvolumeinquestionsixisfromgovernmententities? 8. HowmanygovernmententitiesintheStateofFloridadoesyourfirmservice?Howmanyareserviced throughtheservicingbranchoffice? Page34of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 9. Provideabriefpersonalbiooncorporateofficers,seniorpartnersorownershipofthefirm.Labelit “EXHIBIT1”andattachittotheendofthissection. 10. ProvideacopyofyourFloridabusinesslicensesorcertificationsrequiredtodobusinessintheStateof Florida.Labelit“EXHIBIT2”andattachittotheendofthissection. 11. Provideevidenceofinsurabilitybyprovidingaspecimeninsurancecertificate.Labelit“EXHIBIT3”and attachittotheendofthissection.InsurancerequirementsarelistedinAttachmentE. 12. Providetheaboveinformationforanysub–contractorsorTPA’sthatyoumayintendtousetoservicethe SLPSaccount.DescribethecontractualrelationshipandhistorybetweenProposer’sfirmandanysub‐ contractororTPAproposedforuseinservicingouraccount.Labelanydocumentationforsub‐contractors orTPA’sas“EXHIBIT4” 13. DescribeanyrelatedadditionalservicesavailabletoSLPSthatmaynothavebeenspecificallyrequested. 14. Providereferencefromclientsreceivingcomparableservicesasrequested(AttachmentC)andpreferably fromgovernmentoreducation.Listsimilarprojects,withcompletiondatesshowingexperience.Attach additionalsheetsifnecessary. 15. Whatcontinuingeducationisprovidedtotheagency’sstaff? 16. Whatistheprocessforresolvingcustomercomplaints/issues? 17. Whattypesoftechnicalorprofessionalsupportisavailable(atnoadditionalcost)toSLPS? 18. Whatisyourdisasterrecoveryplan?Addresshowthecompanywillservicetheaccountintheeventofa disaster. ExhibitsforPART1: 1. PersonalBio:CorporateOfficers/SeniorPartnership/Ownership/OrganizationalChart 2. FloridaBusinessLicense/ProfessionalLicensing 3. SpecimenInsuranceCertificate 4. DocumentationforSub‐Contractors/TPA’s 5. ReferencesfromClients PART2:Agent/TeamQualifications ProvideinformationaboutkeypersonnelthatwillberesponsiblefortheSchoolBoardaccount. 1. Listtheprimaryagent(s)andkeysupportteammembersincludingsub‐contractors/TPAsandtheroles eachwillplayinsupportingSLPSaccount. 2. Provideabriefresume’foreachAgentandsupportteammember,includingcurrenttitle,years’experience incurrentclassification,senioritywiththecorporation,education,professionalqualificationsor designations,professionalaffiliations,andexperiencewithintheinsuranceindustry.Labeltheresumesas EXHIBIT5andattachittotheendofthissection. 3. DescribetheAgent’sexperiencewitheachoftheinsuranceproductsdiscussedwithinthisRFP,specifically inFloridagroupinsurance. Page35of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 4. DescribetheAgent’sexperiencewithgovernmententitieswithinFloridaandspecificallyFloridaschool districts. 5. DescribeatleastthreeproactiveeventsinwhichtheAgent’sactions,negotiationskillsorrecommendation leadtoacostsavingsfortheirclient. 6. Describeyourapproachtostayaheadofmarkettrends,carrierinitiativesandregulatoryupdates. ExhibitsforPART2: 1. ResumeofAgentandTeam PART3:MarketAccess/Experience/Service Provideinformationaboutaccesstocarriersandexperiencewitheach. 1. Describewhatfactorsyouconsidertodeterminewhenyouwouldrecommendarenewal,orwhenwould yousolicitcompetitiveproposals? 2. WouldyoubundleseveraloftheproductslistedinthisRFPwithasinglecarriertoachievealoweroverall cost?Ifyes,describeyourexperienceincombiningproductstoachievelowestpossiblecost. 3. Describeyourstrategytonegotiatewithvariouscarriers. 4. Howdoyoumonitortheperformanceofinsuranceproviders,inordertoensuretheprovidercanmeetthe obligationtoSLPS.WhatisthenotificationprocesstoSLPSifaproviderhasfallenbelowtheacceptable financialrating? 5. Describehowyourfirmwillprovidetheimplementation,dataexchangeanddatamanagementservices outlinedintheScopeofServices. 6. Describeindetail,yourserviceplanfortheDistrictincludinghowyouwillhandletheannualrenewal process,communicationsandopenenrollmentservices. 7. Describehowyourorganizationstrivestostreamlinebenefitadministrationforyourclients.Includeany servicesyouprovideforfurtherautomationofthebenefitprocess. 8. Doyouhaveonlineenrollment,ifyesdescribeyouronlineenrollmentprocess. 9. DescribeyourCallCenterandspecificallyaddressthefollowing: A. Describethedocumentationyourfirmmaintainsonincomingcalls. B. Describethecallmonitoringsystem,calltrackingandresolutionproceduresusedbyyourfirm. C. DescribetheservicesyourCallCenterwillprovideduringtheOpenEnrollment. PART4:COBRA/Retiree/FSAAdministrativeCapabilities ProvideinformationaboutyourcapabilitiestoprovideCOBRA/FSAadministration. 1. DescribeyourcapabilitiestoprovideCOBRAadministration.Includeasaminimumthefollowing: A. HowmanyyearshaveyouprovidedCOBRAadministration? Page36of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty RFP#14‐21 B. HowmanyclientsareyoucurrentlyprovidingCOBRAadministration? C. Howmanyemployeesdoesthiscover? D. WhatpercentoftheCOBRAadministrationiswithintheStateofFlorida? E. HowwillyouragencytransitiontheCOBRAparticipants? 2. DescribeyourcapabilitiestoprovideSection125FlexibleSpendingAdministration.Ifyousubcontractthis outprovidethenameandinformationforyoursub‐contractor.Includeasaminimumthefollowing: A. HowmanyyearshaveyouprovidedFSAadministration? B. HowmanyclientsareyoucurrentlyprovidingFSAadministration? C. Howmanyemployeesdoesthiscover? D. WhatpercentoftheFSAadministrationiswithintheStateofFlorida? E. Indicatethevolumemanagedintermsoftotaldollarsmanagedandnumberofclaims processedforthelasttwoyears. 3. DescribeyourcapabilitiesforRetireeadministration.Includeasaminimumthefollowing: A. HowmanyyearshaveyouprovidedRetireeadministration? B. HowmanyclientsareyoucurrentlyprovidingRetireeadministration? C. Howmanyemployeesdoesthiscover? D. WhatpercentoftheRetireeadministrationiswithintheStateofFlorida? E. HowwillyouragencytransitiontheRetireeparticipants? 4. DoyouprovidedebitcardsformedicalFSAparticipants?Includethecost,additionalcardprocess(if applicable)andcardproviderinformation. 5. Whatpercentageofclaimsisauto‐substantiated?Whatisyoursubstantiationprocess? 6. Pleaseprovidesamplesclaimforms,educationmaterialsandaccountstatements. Page37of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty ATTACHMENTJ–CENSUSINFORMATION ACTIVE COBRA Health Equity HSA Account Employer Contributed Health Equity HSA Account Employee Contributed Blue Options 05771 EE Only EE + 1 Dep EE + Family Blue Options 05180/05181 EE Only EE + 1 Dep EE + Family Dental High EE Only EE + 1 Dep EE + Family Dental Low EE Only EE + 1 Dep EE + Family Vision EE Only EE + Family Hospital Indemnity* (detail chart below) EE Only EE + Family Short Term Disability Plan A Plan B Plan C Long Term Disability Plan I Plan II Plan III Plan IV Plan V Group Term Life $10,000 $15,000 $20,000 $25,000 $30,000 $40,000 $50,000 RFP#14‐21 RETIREE 1603 1300 2010 142 104 1469 53 81 1135 477 367 1021 351 336 1484 887 13 1 0 4 1 0 6 1 0 10 1 118 18 1 20 1 152 74 3 87 41 2 185 68 46 6 **seenextchart 166 41 581 85 48 347 384 226 114 20 114 34 107 82 102 46 646 Page38of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty Group Cancer EE Only 353 4 EE + Family 298 2 Medical FSA 215 0 Premiums (January 2014) $16,068.48 Dependent Care FSA 22 0 Premiums (January 2014) $5,338.06 Trustmark Accident EE Only 1188 EE + Spouse 575 EE + Children 189 EE + Family 493 Trustmark CI/Combo 1148 Premiums (January 2014) $39,733.35 Trustmark Life Events 898 Premiums (January 2014) $40,979.98 Transamerica UL 1862 Premiums (January 2014) ($102,171.54) Transamerica LTC 150 Premiums (January 2014) ($8,050.77) GroupTermLife–RETIREESONLY Group Term Group Term Life Group Term Life ˃ Age 65 ˂ Age Life Age 70 and 70 ˂ Age 65 Older 179 $3,000 12 0 $6,500 4 0 $9,750 0 9 $10,000 8 0 $13,000 0 0 $15,000 1 0 $16,250 7 0 $19,500 0 9 $20,000 0 5 $25,000 3 0 $26,000 0 7 $30,000 24 0 $32,500 0 2 $40,000 0 13 $50,000 RFP#14‐21 82 38 Page39of40 EmployeeBenefitsManagementServices SchoolDistrictofSt.LucieCounty HospitalIndemnityDetail EEOnly EE+Family $10 8 1 $15 2 0 $20 11 0 $25 5 1 $30 6 1 $35 3 0 $40 6 0 $45 7 1 $50 24 6 $55 0 1 $60 2 1 $65 3 0 $70 3 0 $75 2 3 $80 0 0 $85 0 0 $90 0 0 $95 1 0 $100 83 26 RetireeOnly 1 0 3 1 3 0 0 8 3 2 3 0 1 2 0 1 0 1 17 Commission Rate Provider Trustmark Trustmark Trustmark TransAmerica TransAmerica FSL FSL FSL LINA LINA Humana VCP Retiree Participants Product Accident CI/Combo LifeEvents UL LTC Cancer HIP Life LTD STD Vision 1st Yr Renewal Flat % 65% 80% 100% n/a n/a 5% 11% 5% 4% 10% 15% 15% 15% 15% 15% 15% RFP#14‐21 Retiree+Family 0 0 0 0 0 0 0 0 0 0 1 0 0 1 0 1 0 0 3 Paid Premiums for Period 1/1/2013 – 12/31/2013 $98,819 $62,511 $231,152 $253,241 $292,895 $340,458 Blue Medicare PPO1 Blue Medicare PPO2 Supplement Plan F Blue Medicare Rx Option 1 75 9 2 1 Page40of40