Sustainability & its implications for the Irish Food, Drink & Horticulture Industry November 2008 Padraig Brennan Outline • Background • Emergence of Sustainability as an issue • The Consumer view • Retailer & Manufacturer strategies • Implications for Irish Industry Background • Work undertaken by Price Waterhouse Coopers • Mix of primary & secondary research • 20 leading retailers and manufacturers examined Marks & Spencer Ahold Musgrave Tesco ICA ASDA Co-op Carrefour Mercadona Casino • Research undertaken: July to October 2008 Unilever Danone Danish Crown Ben & Jerry Glanbia Diageo Irish Distillers Green Isle Foods Nestle Vion Group Emergence of Sustainability as an issue “By 2030, the planet will need to produce 50% more food, with less land, water and energy while also reducing greenhouse gas emissions” United Nations, 2008 What does sustainability mean? Defined by the World Commission on Environment and Development as: "forms of progress that meet the needs of the present without compromising the ability of future generations to meet their needs." Evolution of sustainability as a global issue Evolution of Business/Consumer Agenda 1980s 1990s 2000 2005+ Smoking Fast Food GMO’s Carbon Alcohol use Sweat Shops Bottled Water Water Scarcity Baby food Sustainability getting greater coverage in Ireland What is driving issue? Climate Change Globalisation Competitor Issues Supply Issues • Raw material shortages • Water scarcity • Biodiversity loss • Strategy • Brand • Product Range • Health & wellness Business • Sustainable / ethical Performance consumerism • Online connectivity / transparency • Carbon & energy regulation Expanding population Demand Issues Regulatory Trends Increasing consumption Role of food sector in terms of climate change • Food chain accounts for 18% of UK GHG emissions • Agriculture stage, the most significant contributor • However, other stages also significant: – Packaging – Food processing – Home storage – Cooking – Disposal Sustainability embraces full product life cycle Cultivation/ Disposal & Primary Production Recycling Packaging Cooking Complete Product Production Life Cycle Refrigeration/Freezing Manufacturing Distribution Sustainability continues to evolve Impacts today Additional impacts in the future Carbon & energy regulation Biodiversity loss Raw material shortages Water scarcity Becoming core element of corporate strategy “Sustainability is the single biggest business opportunity of the 21st century, and will be the next source of competitive advantage.” Lee Scott, CEO Walmart “This agenda of sustainability and corporate responsibility is not only central to business strategy but will increasingly become a critical driver of business growth.” Patrick Cescau, CEO Unilever “When most of the raw materials are natural, you cannot put nature at risk without endangering your own resources.” Frank Ribound, CEO Danone “New Zealand aims to be a credible leader in responding to Climate Change.” Helen Clark, Prime Minister Sustainability seen to offer a “win win” scenario Financial benefits Enhanced brand image The Consumer View Consumers receiving lots of information! Changes in behaviour evident • Survey of 4,000 UK consumers found that: – > 60% concerned about sustainability – 73% actively recycling – 32% focused on electricity use – 28% using energy efficient bulbs • Purchase behaviour changing over last 3 years – Fairtrade penetration up from 20% to 50% – Organic from 22% to 43% – Free range from 45% to 65% However, barriers remain…………… Three principal barriers, namely: Price – 48% unwilling or unable to pay current premium – Average premium currently stands at 45% Confusion & trust – Contradictory information creates confusion – Lots of different terms being used – > 50% trust NGO’s on Sustainability, figure for retailers is less than 16% Lack of alternatives – Lack of availability cited by more than 20% of consumers – Choice can be limited Retailer Strategies Retailers & Sustainability Suppliers Retailers Consumers Retailer provide link between consumers and manufacturers • Well positioned to identify trends • Able to respond with initiatives & product offerings • However, retailers have limited direct impact on Climate Change Why are retailers embracing Sustainability? • Three principal reasons: • Need to be seen to be acting responsibly • Increased scrutiny from NGO’s and consumers • Commercial benefit through cost savings • Rising energy, transport, waste & packaging costs • Consumers more conscious of environmental issues • Expect retailers to play their part Risk Commercial Logic Consumer Awareness Compliance & Risk Management Evolve over time Operating Efficiencies & Brand Enhancement Common themes evident in retailer strategies Climate Waste Packaging Health Marks & Spencer - Become carbon neutral - Send no waste to landfill - Extend sustainable sourcing - Help improve the lives of people in our supply chain - Help customers and employees live a healthier life-style Ethical Trade Common themes evident in retailer strategies Climate Waste Packaging Ahold Health Ethical Trade Common themes evident in retailer strategies Climate Waste Packaging Health Carrefour Commitments to the Environment: § Reduce impact on GHG § Protect natural resources § Waste reduction § Preservation of water § Preservation of biodiversity Ethical Trade Examples of Retailer Initiatives ICA Tesco Marks & Spencer Reduce GHG emissions by 30% by 2020 Reduce CO2 emissions per case in transport by 50% by 2012 20% of the business switched to renewable energy in 2007. In 2007 ICA conducted a carbon footprint study on 100 of its private label products Reduce CO2 emissions In stores and distribution centres by 50% by 2020 3 “green” stores were launched in 2007 Carbon labelling trial on 20 products in 2008 Website launched to encourage consumers to reduce food waste Reduce packaging on branded and own-label products by 25% by 2010 M&S website tracks real time the energy use in stores Overall target to be carbon neutral by 2012 Reduce packaging volumes by 25% by 2012. Mainly Internal Initiatives to date Starting to engage more strongly with suppliers • Clear targets to work with suppliers • Using Life Cycle Analysis to identify “hotspots” • Varying views on the merits of carbon labelling • Most focus to date has been on private label ranges • To date approach has been collaborative and largely voluntary – Expected over time that will become compulsory Opportunity for suppliers to take proactive approach Engaging with consumers - Building Trust • Retailers actively addressing this by: – Enter broad stakeholder consultation to identify priorities – NGO’s increasingly used by some retailers to build credibility • Helps deliver clear messages that consumers can understand • Aim is to educate, raise awareness and inform positive behaviour Selling products with “Sustainability” credentials • Initial focus was organic, free range and fairtrade • Gradually expanding out to a wider range of products • Drive by some retailers to promote locally sourced food • Potential for low carbon ranges? • Focus is on making choices easier for consumers Where to from here? • Retailers will continue to influence consumer behaviour – Choice editing to drive ‘positive informed choices’ • Sustainability to become increasing part of brand promise – Enhance private label ranges through sustainability focus • Retailers will increasingly look to their suppliers – Innovation in terms of functionality and how products are produced • Likely to be opportunities for proactive suppliers • Large retailers will have strong role in guiding standards Manufacturer Perspectives Raw material security is key driver for manufacturers • Long term security of food supply is critical factor – Water scarcity becoming a major issue – Biodiversity growing in importance • Brand reputation • Commercial potential • Connecting with consumers – Sustainability helping to build emotional values into brands Manufacturers developing programmes with suppliers Up to 80% of environmental impacts are associated with sourcing of raw materials* Nestle Strongly communicating activity * PwC Life Cycle Analysis for consumer goods Common strategic focus among manufacturers Water Energy Packaging Sustainable Agriculture Diageo Common strategic focus among manufacturers Water Energy Packaging Sustainable Agriculture Nestle Process of continuous improvement Nestlé's performance in managing the consumption of resources Long term strategy that can deliver cost savings Communicating improvements to consumers • Sustainability now recognised within the brand promise • Emotional values increasingly used to differentiate • Led by companies that have been ‘sustainable from birth’ ……… Others now following Sustainability starting to become a product feature However, claims need to be credible • Increased level of scrutiny likely • While most manufacturers don’t favour carbon labelling…….. • ……They unanimously agree on benefits of Life Cycle Analysis • Sustainability being incorporated into innovation programmes Future Direction • Sustainability issues gaining more traction with consumers • Emotional values to become key point of differentiation • Sustainability to become a product feature East green beer from Adnams Brewery First carbon neutral wine Issue to impact on all parts of the Supply Chain Raw materials and other supply chains Manufacturing Distribution Consumption End of life Energy costs Transport costs Other materials costs • Low carbon suppliers favoured • Cost and availability significantly affected • Demand for new manufacturing technologies and processes • Implementation of renewable energy Redesign of supply chain • New modes of transportation • Local suppliers favoured • Local products favoured • Customer information and labelling • Demand for low carbon products and new products and services • Ability to re-use or recycle favoured • Demand for less packaging on products Redesign of customer delivery Window of opportunity to embrace issue Implications for Irish Industry Take outs for Irish manufacturers • Sustainability will become a standard requirement • Need to be aware of environmental hotspots in their supply chain • Identify priority areas for action & develop sustainability strategy • Prepare & communicate clear messages – Identify & communicate positive attributes – Understand and tackle negative issues • Take proactive approach & engage with customers Key steps towards developing sustainable corporate strategy 2. Determine Strategy • What is my overall ambition and positioning on this issue? • What are the priorities for us? 1. Input to Strategy Development • What are the key sustainability impacts related to my product? • What should be our strategy and targets related to each of these issues and how does this impact: • Marketing and branding • What do end consumers expect? • Range and pricing • How are my competition responding? • Business Operations • Sourcing and supply chain • How do I engage our – Key functions within my business – Employees • What metrics, systems, procedures and controls need to be established ? • How does sustainability fit with overall corporate values, brand and strategy? • What are the possible long term scenarios related to sustainability? 3. Implement Strategy 4. Evaluate outcome • What value is derived from the efforts? • How effectively is the programme delivering on objectives? • What changes do I need to make on my strategy? • What external communications strategy should I adopt to demonstrate our Sustainability credentials? Sustainability will impact on all aspects of the business I N T E R N A L E X T E R N A L Sourcing & Supply Chain Business Operations Need to understand the role they play in the broader value chain and how they can work more closely with their suppliers and customers. Need to examine their operations to understand their environmental impact, reduce the hotspots, and look at ways to create competitive advantage. Marketing & Branding Need to leverage their unique benefits and assets with appropriate messages reflecting Sustainable values. Ranging & Pricing Need to understand how they can differentiate themselves using sustainability and decide on their optimal pricing strategy. Lessons from other initiatives Programme Criteria • Soil fertility & nutrient use • Biodiversity • Farm economics • Water & energy Use • Animal welfare • Local economy Aims Happy Cows Happy Farmers Protected Environment Potential for Ireland to utilise REPS in this way? Developments by other countries • New Zealand industry has been proactively addressing issue – 49% of emissions come from agriculture • Focusing on: – Adapting farming systems – Reducing GHG emissions & creating carbon sinks – Positioning itself for longer term growth • Using positive messages about how it is responding to challenge • Seeking to enhance credibility in the marketplace “I believe New Zealand can be at the forefront of Sustainability, Mike Barry, M&S” Highlights potential for Ireland to adopt similar approach Key actions • Raise awareness levels • Help build better industry understanding of sustainability • Develop industry response using a sectoral approach • Help identify tools, approaches & frameworks Summary • Becoming a key issue for leading retailers & manufacturers • Embracing sustainability for a number of reasons • Initially, much of their focus in on internal operations • Sustainability now forming part of the brand promise • While Ireland has issues to address, being proactive can offer opportunities Sustainability & its implications for the Irish Food, Drink & Horticulture Industry November 2008 Padraig Brennan