Understanding Consumer Motivations The psychological motivations of food and drink consumption SelfActualisation Recognition PHYSIOLOGICAL BACKGROUND Why, when, where & how CONVERSATIONS Reaching psychological motivations PSYCHOLOGICAL ANALYSIS PSYCHOLOGY & MOTIVATIONS For food and drink USING THE RESEARCH Category & brand implications BACKGROUND Why, when, where & how CONVERSATIONS Reaching psychological motivations PSYCHOLOGICAL ANALYSIS PSYCHOLOGY & MOTIVATIONS For food and drink USING THE RESEARCH Category & brand implications Why motivations? If I see the world through John Smith’s eyes, I can sell John Smith what John Smith buys … Why motivations? If you understand why people consume your brand you will be able to engage your consumers better than your competitors Why motivations? Engagement = Brand loyalty Why motivations? Emotive brands > Functional brands 1. Literature review 2. Lacanian qualitative groups Gp Sex Age Class Consumer Type Location Product Focus 1 Female 25-40 BC1 Family Mums Galway Fresh Food 2 Female 35-55 C2D Family Mums Wicklow “ 3 Male 35-55 BC1 Male Foodies Dublin “ 4 Female 55+ BC1 Empty Nesters Kilkenny “ 5 Female 25-40 C2D Family Mums Dublin 6 Female 35-55 C1C2D Family Mums Mallow “ 7 Female 18-25 C1C2 Youth Sligo “ 8 Male 30-45 C1C2 Older Singles Dublin “ 9 Female 30-45 C1C2D Family Mums Dublin 10 Male 18-25 C1C2 Youth Dublin “ 11 Female 30-45 BC1C2 Older Singles Cork “ 12 Male 35-55 BC1 Male Foodies Galway “ 13 Female 25-40 C2D Family Mums Dublin 14 Female 35-55 BC1 Family Mums Enniscorthy “ 15 Male 18-25 C1C2 Youth Cork “ 16 Female 55+ C1C2D Empty Nesters Dublin “ * All groups extended 2.5 - 3 hour sessions. All groups attended by psychologist Prepared Food Alcoholic Drink Non-Alcoholic Drink 1. Literature review 2. Lacanian qualitative groups 3. Extended depth interviews & accompanied shopping trips 4. Quantitative study BACKGROUND Why, when, where & how CONVERSATIONS Reaching psychological motivations PSYCHOLOGICAL ANALYSIS PSYCHOLOGY & MOTIVATIONS For food and drink USING THE RESEARCH Category & brand implications Last Meal Cooked Noreen: shepherds pie - mince, carrots, frozen peas, mushrooms, mixed herbs, parsley, Oxo & water Brenda: pasta & sauce - onion, garlic, tinned tomatoes, cinnamon over low heat, with tinned tuna G1: Female, Marie: chicken fillets grilled on George Foreman, with broccoli, carrots & potatoes 25-40, Caitriona: steak with fresh garlic butter with stir fry peppers & scallions & oven baked new Italian potatoes Roslyn: sirloin beef stir fry with onions, garlic, mushroom, peppers, courgettes cooked with oyster sauce, ketchup, cornflour, BC1, Family Mums, orange juice & sesame seeds, and noodles mixed with sesame oil Grainne: farmed seabass & pureed carrots with steamed green beans & steamed potatoes Galway Angela: prawn stir-fry with onion, garlic, peppers, broccoli, chillies, Blue Dragon satay sauce & brown rice Fiona: boiled bacon/ham glazed with honey & mustard premix, mashed potatoes & boiled carrots Deirdre: mackerel in flour cooked in butter, salad & home made French dressing G2: Female, Siobhan: shepherds pie mince, onion, carrots, Schwartz sauce, Worcester sauce potatoes, Philadelphia & cheddar Mandy: Young’s frozen fish & baked potato 35-55, Mary: meat-balls - mince, onions, Paxo stuffing, egg, curry sauce & flour; with peas, carrots & potatoes C2D, Emily: BBQ Tesco’s finest sausages, chicken drumsticks, Donegal Catch fish skewers; with salad Family Mums, Rita: Corned beef, cabbage & potato with Erin parsley sauce Wicklow Ann-Marie: beef casserole, onions, stewing beef, onions, carrots, Schwartz sauce; fried chicken breasts for kids Rachel: chili con carne - mince, onion, tin tomatoes, Mealmaker, cheese with rice & pitta bread James: steak Adrian: curry - marinated beef with butternut squash G3: Male, Gerry: chicken salad with tikka paste 35-55, Nigel: turkey meat curry with yoghurt, okra, marsala; pear & cardamons for dessert BC1, Paul: stuffed chicken with baby potatoes, carrots & broccoli Male Foodies, Kevin: chicken & broccoli with a tin of mushroom soup, curry powder & bread Dublin Paul: burgers - turkey mince with onions & Knorr, & potato salad Larry: chicken pasta bake including yoghurt tomato puree, mushrooms & peppers G4: Female, 55+, BC1, Empty Nesters, Kilkenny Margaret: pasta with tinned sweetcorn & tuna mixed with mayonnaise & home-made french dressing (olive oil, cider vinegar, mustard & honey) Fergal: roast chicken, home-made stuffing (pine nuts, sesame, rosemary, garlic, bacon bits & lemon), with broccoli, carrot, celery, mange touts & fresh sweetcorn Ann: lamb chops cooked in oven with onion, celery & carrots Elaine: braised round steak with carrots & onions & water, cooked 11/2 hours, with frozen peas Laura: boiled ham: mash, carrots & fresh parsley sauce; stewed apple & custard Julie: lamb with herbs & oil foil wrapped & oven cooked with organic roast potatoes, organic carrot & cauliflower Eileen: fresh cod microwaved with garlic, mixed herbs & butter; new potatoes, broccoli & carrot; home-made parsley sauce Agnes: fried sliced chicken with mushroom, onions, celery, coriander, curry powder, thyme, white sauce; rice Last Meal Cooked Trisha: chicken stir-fry with peppers. spring onions, mushroom, onion, Goodalls chili sauce with noodles; grilled chicken breast for son Lorna: ready-made spicy stuffed chicken, turnips, roast potatoes, peas & gravy G5: Female, Fiona: chicken curry with onion, garlic & Benson curry sauce, with rice Carmel: chicken stir fry - chicken left over from roast with garlic, onion, fresh sugar snaps, tinned bamboo shoots & water 25-40, chestnuts, with noodles C2D, Denise: chicken caesar salad: fillet chopped & fried, with lettuce, tomatoes, cucumber, grated lolo cheese & Hellmans Caesar Family Mums, salad dressing Dublin Lisa: stew - steak pieces & mince, whole onion, Knorr, with potatoes Avril: lasagne - mince with Dolmio sauce & grated red cheddar Arlene: Mexican tacos: mince, onions, garlic, El Paso taco powder, chipper chilie & garlic sauce, pitta bread, chips & grated cheese Breda: chicken stir-fry, with Green Isle frozen stir-fry veg & Uncle Ben’s boiled rice Fiona: sausages, black pudding & new potatoes for him; frozen Donegal Catch salmon fillets & frozen veg for the rest G6: Female, Denise: frozen haddock with new potatoes & fresh broccoli & carrots Doreen: toasted sandwiches: ham, tomatoes & onion 35-55, Michelle: roast chicken with mashed potatoes, mashed turnip, tinned peas & Bisto gravy C1C2D, Julie: roast chicken with mashed carrots, broccoli & Bisto gravy. Rice pudding dessert Family Mums, Mary: sausages & frozen chips Mallow Joan: home-made meatballs made from mince from own animal, onion, egg, rolled in flour; frozen Green Isle chips for him, Uncle Bens rice for me, with tinned McDonalds curry sauce G7: Female, 18-25, C1C2, Youth, Sligo Rebecca: home-made pizza, dough from bread machine, roasted peppers, chillies, cheese, olives, chorizo, Kate’ Kitchen prepared spices Laura: toast Caroline: rasher sandwich Niamh: fresh salmon & salad Anne-Marie: steak & roast vegetables (carrots, pasrnips, celery, peppers), with onions & McCains chips Michelle: chicken stir-fry: broccoli, carrots, onions, pepper, fresh runner beans, with soy, cumin, fajita seasoning & straight to wok noodles (for parents) Siobhan: boring old boiled ham, baby potatoes, carrots & microwaved packet parsley sauce Leona: prepared chicken kebabs from butcher, roasted vegetables with brown rice Last Meal Cooked Rob: potato gratin: sliced potatoes, sliced garlic, Italian herbs, cream with salad, nuts & seeds (made by girlfriend), with red wine Brian: pork chops with Knorr aromatic seasoning, potatoes, onion & mushrooms; red wine G8: Male, Aidan: lamb chops, spuds, onions & seasoning, with red wine; for mother 30-45, Paul: beans on toast; also M&S shank of lamb with tray of vegetable C1C2, Older Singles, Donal: potatoes & tinned Campbells meatballs Matt: spuds, pork chops & steaks, salt & pepper, frozen peas & veg; with mother Dublin Alan: steak, onions & chips (from fresh potatoes) with Schwartz pepper sauce - with girlfriend Patrick: frozen Aldi whiting cooked in milk, hand-made chips with tomato salad with olive oil & Spanish breadcrumbs Louise: spag bol - gluten free spaghetti, gluten free sauce (Real Irish Foods), onions, round mince from butcher, gluten free bread Cecile: spaghetti & meat-balls - mince, Oxo cube & breadcrumbs; tined tomatoes, puree, herbs, with grated cheese G9: Female, Rachel: fried pork chops, cauliflower, carrots, mushrooms, roast potatoes with home-made white wine sauce Cathy: tuna & pasta bake with sweet-corn, cheese sauce from flour, butter & cheddar, topped with crisps 30-45, Michelle: spag bol: mince, stock cube, Dolmio, chopped tomatoes with fresh parmesan C1C2D, Family Mums, Linda: pork chops & baked apples - fry chops, deglaze pan with apple juice or wine, add cream, pepper & chicken stock; with champ (mash & scallions) & mange touts Dublin Patricia: vegetable lasagne: two trays vegetables (aubergines, courgettes, peppers, onions, roasted baby tomatoes, chili flakes with Lloyd Grossman sauce Elen: chili con carne & rice - mince from freezer, U. Ben’s sauce, kidney beans & butter beans with basmati rice & bread G10: Male, 18-25, C1C2, Youth, Dublin Matt: veggie burger with lettuce, cheese & mayonnaise Theo: vegetables (onion, red & green peppers, carrots) and potatoes Aran: El Paso fajitas: beef & onion, cheese, relish, with carrots Paul: diced cajun chicken, cheese, onion and roll Dave: cheese on toast with Lee & Perrins Alex: diced chicken in mushroom sauce (Campbells soup) with pasta Rhys: Big Als frozen southern fried chicken with frozen chips Dave: spicy prawn soup with glass noodle salad (in restaurant) Last Meal Cooked Amy: steak, mushroom, onions, with boiled potatoes & garlic bread Anne: chicken stir-fry - chopped breast, garlic, ginger, peppers & Sharwoods sauce G11: Female, Therese: Thai Red Curry - brown the paste (English) & chicken, add cocnut milk & vegetables (peppers, mushrooms & onions) Deirdre: grilled chicken breast and packet noodles 30-45, Susan: BBQ - Tesco Finest herbal sausages, pre-pack BBQ pork, KFC BBQ sauce; mixed salad; cheese, sour cream & burger BC1C2, Older Singles, buns Vivien: sweet & sour chicken Cork Kay: steak, cauliflower, co0urgettes & asparagus with 4-chees sauce Ray: shepherds pie (jamie Oliver recipe) - mince, onions, stuffing, red wine, with mash Brian: beef fajitas, striploin steak, onions, cumin, pepper, fennel seeds, chili powder, with cherry tomatoes, mshrooms, peppers & avocado G12: Male, Kieran: two steaks, flash fry then grilled, baby potatoes, fried onions 35-55, James: burgers, chinese noodles, eggs & tomatoes BC1, Male Foodies, Dave: stir-fry beef from butchers (sauce too salty) with extra onion, mushrooms & peppers; U. Bens rice & naan bread Laurence: steak & fresh chips Galway Tom: stir-fry beef & veg (red & green peppers, carrots, onions) with brown rice Joe: leg of lamb, roast potatoes, parsnip-carrot-onion mash, marrow fat peas Claire: 2 dinners - Nigerian stew & frozen pizza with garlic bread & salad Eillen: Nigerian stew - boiled rice & peppers, fresh tomatoes, red chilies, red peppers, tomato puree, palm oil all blended in processor, fry v hot & add pre-boiled chicken; jaloff rice with shrimps; fried dodo G13: Female, Karen: roast chicken with roast potatoes & First Choice mixed vegetables Justine: spag bol - mince, mushroom & onions with original Dolmio sauce 25-40, Bridget: Tesco pork chops, new potatoes & carrots C2D, Family Mums, Michelle: fillet of ham boiled, glazed (with honey) & baked; new potatoes, carrots, peas & gravy Emer: cooked Superquinn chicken, new potatoes, carrots, broccoli, gravy Dublin Aisling: pasta with bolognese type thing - used up garlic, onion, courgettes, peppers, fresh basil, tin tomatoes with sausages cooked in George Foreman Last Meal Cooked Jackie: oven cooked chicken breats with stuffing, new potatoes, peas & Erin gravy Margaret: beef stew - cubed beef, onion, carrot, parsnip, turnip, two packets Shwartz and rissoles/dumplings ( flour, crumbs, margarine & mixed herbs) G14: Female, Lucy: roast round beef with McCains yorkshire puddings roast potatoes, green beans & mushrooms 35-55, Monica: bought roast chicken with carrots, cabbage,mushrooms & new potatoes BC1, Marian: spag bol - roundsteak mince, red, green & yellow pepers & chunky Dolmio sauce Family Mums, Bess: rib-roast beef, mash & McCains roast potatoes, turnip & gravy Enniscorthy Mary: toast, ham & cheese, grilled Marie: chicken curry - organic chicken breasts, cumin, coriander, yoghurt, cream with U. Bens rice G15: Male, 18-25, C1C2, Youth, Cork Darren: BBQ - burgers, wedges, chicken skewers with salad John: mother cooked roast chicken, roast potatoes, carrots, gravy Darren: chicken curry, peppers, rice, sauce Mike: chicken, potatoes, green beans, carrot, chicken chasseur sauce Brendan: McDonalds Big Mac Meal John: omelette with rashers, peppers, sausages & cheese Noreen: stew - steak pieces, fist full of this that, vegetabe soup, flaked meal, soup mix, with baby leaks, potatoes, carrots & onions G16: Female, Eileen: Dr Uchter pizza; spag bol Marie: chicken breast with Roma ragu, mozarella, fuseli pasta, courgettes, fresh basil & rosemary 55+, Lilian: oven cooked salmon, baked potato & cauliflower C1C2D, Ann: mince & onion, Knorr Mealmaker Empty Bernie: roasted chicken breast, boiled potatoes with side salad (onion, tomatoes, peppers, mustard dressing & croutons) Nesters, Carmel: pork chops, roast potatoes, mushy peas, cauliflower; jelly & custard Dublin Eleanor: pork curry - peppers, mushrooms, onions, apple, red sauce, brown sauce, curry powder & rice Decoding the Consumer Decoding the Consumer • Private food practices - touchy subject! • Esp. details of preparing meals • Feels personal, intimate, revealing § Unlike drink brand, finance, media research Decoding the Consumer • Small details say so much § Trigger shame or kudos § Indicate social position § Even reflect moral worth Decoding the Consumer “I’m glad I cooked a proper meal - big secrets!” (G1) Decoding the Consumer “I just did boring old boiled ham” (G7) Decoding the Consumer • Discomfort in admitting: § Prepared ingredients § Short-cuts • Pleasure in describing sophisticated details: § Sauces from scratch § Awareness of the derivation of food § Unusual ingredients and flavourings Food Culture Ireland • Widespread use of prepared ‘shortcuts’ • Aspiration to cook fresh ingredients from scratch • Some (limited) mention of multiple meals for different family members • Some evidence of immigrant foods § Nigerian stew Food Culture Ireland • Mainstream, routine use of ‘modern’ ethnic dishes • Popular dishes include: § Shepherds pie § Spaghetti bolognese § Stir-fries § Curries • Low mention of chips? Cooking Technology What’s in our kitchens? á Individualistic á Diverse á Modern á Ethnic recipes á Modern technologies á Ways of cooking Last Meal Cooked: Totalled Sample of 125 respondents Meat & Two Veg 52 Pasta 15 Stir-fry 13 Breads: tacos, pitta, fajitas, pizza sandwiches 13 Fish & Two Veg 9 Curry 9 Casserole / Stew 4 Vegetarian 4 Other 4 BBQ 2 Salad 2 Last Meal Cooked: Totalled Beef Chicken (turkey) Fish Bacon/ham/rashers/sausages Vegetarian Pork Lamb 42 38 15 14 9 7 5 Food Culture Ireland Progressive? • • • • When quantified … Emphasis is on conventional, conservative Believe the modern food discourse (inc. researchers) People are more conservative than they think • More alike than they are different BACKGROUND Why, when, where & how CONVERSATIONS Reaching psychological motivations PSYCHOLOGICAL ANALYSIS PSYCHOLOGY & MOTIVATIONS For food and drink USING THE RESEARCH Category & brand implications Procedure • • • • The 16 extended focus group discussions 3-hour duration Closely observed by Dr Chris Simms APPI, BPS, PSI Analysed: § Extracted the themes that respondents used § Researcher and psychologist collaborate § Define core psychological dynamics of consumer attitudes • Merge psych themes & focus group findings Soundbites Get out of kitchen as soon as possible, 5 Learn fast, 6 No interest ineating in the evening, 7 Preference for cooking when I have time, 7 Weekend, 8 Same meal twice in a week, 8 Your history, 9 I have it done: she’s thinking about it, 9 Cook on weekends, 11 Very rarely time to make it interesting, 11 Quick and easy, 14 This week it’s vegetarian, 15 Evening meal, 15 Don’t bother with breakfast, 15 Don’t bother with lunch, 15 Just feeding now, 16 Ireland: big meal evening, 16 France: big meal midday, 16 10 more pillow mins, vs a slice of toast, 17 Home: 7.30 – 8.00, 18 Eat when it suits, 19 Meal time regimented, 19 Goes off in a day or two, 20 Used to be summer, 21 Cheese can age, 24 Don’t need every day, 25 Rarely, 27 At least once a week, 27 Quick, 32 We all love our food, 5 Get enjoyment out of it, 8 Love sizzle, 8 Can’t stand the concept, 9 Cooking is cleaning, 10 Cooking is a bit of fun, 10 Hate cooking for kids, 10 Rarely enjoy the meal that I cook for family, 11 If served to me I will clean the plate, 11 Relaxing, 11 Like to do the bits and bobs, 11 Bakes for no reason, 11 Really tired: bakes a tart, 12 A challenge, 12 A great big chemistry set, 12 A good by-product afterwards, 12 What do I feel like now, 12 When I shop: grab a lump of fresh ginger, 12 Love to be a chef, 13 Love the cooking, 13 Display of food, 14 Food we love, 19 Big dirty carvery, 19 Indulgence, 25 Don’t like salmon, 27 Satisfaction, 34 Get your teeth into a rare piece of steak, 34 Has a personality, 34 Comfort food, 34 Farm to shop, butchers, 14 Pat the rasher, 21 Halal shop: buy lamb, 21 Oriental market, 22 Asia market, 22 Mosque in Clonskea, 22 Spices on internet, 22 Spices from Hungary, 22 Blackrock market, 22 In a butcher, 23 Grocers, 24 Markets, 24 Local shops, 24 Butcher’s, 24 Moore Street, 24 Supermarkets, 24 Butchers need gaming licence, 30 Soundbites Get out of kitchen as soon as possible, 5 Learn fast, 6 No interest ineating in the evening, 7 Preference for cooking when I have time, 7 Weekend, 8 Same meal twice in a week, 8 Your history, 9 I have it done: she’s thinking about it, 9 Cook on weekends, 11 Very rarely time to make it interesting, 11 Quick and easy, 14 This week it’s vegetarian, 15 Evening meal, 15 Don’t bother with breakfast, 15 Don’t bother with lunch, 15 Just feeding now, 16 Ireland: big meal evening, 16 France: big meal midday, 16 10 more pillow mins, vs a slice of toast, 17 Home: 7.30 – 8.00, 18 Eat when it suits, 19 Meal time regimented, 19 Goes off in a day or two, 20 Used to be summer, 21 Cheese can age, 24 Don’t need every day, 25 Rarely, 27 At least once a week, 27 Quick, 32 ) 2 3 ( e Tim We all love our food, 5 Get enjoyment out of it, 8 Love sizzle, 8 Can’t stand the concept, 9 Cooking is cleaning, 10 Cooking is a bit of fun, 10 Hate cooking for kids, 10 Rarely enjoy the meal that I cook for family, 11 If served to me I will clean the plate, 11 Relaxing, 11 Like to do the bits and bobs, 11 Bakes for no reason, 11 Really tired: bakes a tart, 12 A challenge, 12 A great big chemistry set, 12 A good by-product afterwards, 12 What do I feel like now, 12 When I shop: grab a lump of fresh ginger, 12 Love to be a chef, 13 Love the cooking, 13 Display of food, 14 Food we love, 19 Big dirty carvery, 19 Indulgence, 25 Don’t like salmon, 27 Satisfaction, 34 Get your teeth into a rare piece of steak, 34 Has a personality, 34 Comfort food, 34 ) 9 2 ( y o j n E Farm to shop, butchers, 14 Pat the rasher, 21 Halal shop: buy lamb, 21 Oriental market, 22 Asia market, 22 Mosque in Clonskea, 22 Spices on internet, 22 Spices from Hungary, 22 Blackrock market, 22 In a butcher, 23 Grocers, 24 Markets, 24 Local shops, 24 Butcher’s, 24 Moore Street, 24 Supermarkets, 24 Butchers need gaming licence, 30 ) 7 1 ( p Sho Circuit Board G3 Male Foodies Dublin 35-55 BC1 Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Circuit Board G3 Male Foodies Dublin G16 F Empty Nesters Dublin G11 F Older Singles Cork G15 M Youth Cork G2 Family Mums Dublin G8 M Older Singles Dublin G5 Family Mums Dublin G1 Family Mums Galway G12 Male Foodies Galway G14 Family Mums E’scorthy G4 Empty Nesters Kilkenny G6 Family Mums Mallow G13 Family Mums Dublin G10 M Youth Dublin G9 Family Mums Dublin G7 F Youth Sligo 35-55 BC1 55+ C1C2D 30-45 BC1C2 18-25 C1C2 35-55 BC1C2 30-45 C1C2 25-40 C2D 25-40 BC1 35-55 BC1 35-55 BC1 55+ BC1 35-55 C2D 25-40 C2D 18-25 C1C2 30-45 C1C2D 18-25 C1C2 Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Social Time Enjoy Drink Diet Mood Sex Routine Control Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Shop Prep Choice Routine Kids Time Diet Taste Social Health Choice Time Routine Prep Health Taste Social Role Money Routine Choice Social Stress Prep Taste Enjoy Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Time Hunger Kids Health Quality Role Pack Drink Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Prepare Quality Routine Social Time Money Culture Media/ Info Choice Mood Family Drink Diet Enjoy Change Easy Stress Work Travel Size/a mount Health Shop Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Money Time prepare Routine Taste Media/ Info Social Pack Work Enjoy Easy Stress Family Shop Treat Choice Diet Mood Hunger Role Amount Store Health Kids Image Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/Med ia Easy Image Change Addict Mood Recipe Quality Diet travel Media Size Homemade Pack Kids Money Health Taste Self choice Change Hunger Stress Media Age Amount Quality Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Enjoy Quality Money TV Pack Stress Guilt Laws are like sausages. The less you know about how they are made, the more respect you have for them. Otto von Bismarck Circuit Board - Social Background G4 Empty Nesters Kilkenny G12 Male Foodies Galway G14 Family Mums E’scorthy G3 Male Foodies Dublin G1 Family Mums Galway G11 F Older Singles Cork G2 Family Mums Dublin G15 M Youth Cork G10 M Youth Dublin G7 F Youth Sligo G8 M Older Singles Dublin G16 F Empty Nesters Dublin G6 Family Mums Mallow G9 Family Mums Dublin G13 Family Mums Dublin G5 Family Mums Dublin 55+ BC1 35-55 BC1 35-55 BC1 35-55 BC1 25-40 BC1 30-45 BC1C2 35-55 BC1C2 18-25 C1C2 18-25 C1C2 18-25 C1C2 30-45 C1C2 55+ C1C2D 35-55 C2D 30-45 C1C2D 25-40 C2D 25-40 C2D Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Prepare Quality Routine Social Time Money Culture Media/ Info Choice Mood Family Drink Diet Enjoy Change Easy Stress Work Travel Size/a mount Health Shop Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Social Time Enjoy Drink Diet Mood Sex Routine Control Shop Prep Choice Routine Kids Time Diet Taste Social Health Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/M edia Easy Image Change Addict Mood Recipe Quality Choice Time Routine Prep Health Taste Social Role Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Money Time prepare Routine Taste Media/ Info Social Pack Work Enjoy Easy Stress Family Shop Treat Choice Diet Mood Hunger Role Amount Store Health Kids Image Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Money Routine Choice Social Stress Prep Taste Enjoy Money Health Taste Self choice Change Hunger Stress Media Age Amount Quality Enjoy Quality Money TV Pack Stress Guilt Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Diet travel Media Size Homemade Pack Kids Time Hunger Kids Health Quality Role Pack Drink Circuit Board - Social Background G4 Empty Nesters Kilkenny G12 Male Foodies Galway G14 Family Mums E’scorthy G3 Male Foodies Dublin G1 Family Mums Galway G11 F Older Singles Cork G2 Family Mums Dublin G15 M Youth Cork G10 M Youth Dublin G7 F Youth Sligo G8 M Older Singles Dublin G16 F Empty Nesters Dublin G6 Family Mums Mallow G9 Family Mums Dublin G13 Family Mums Dublin G5 Family Mums Dublin 55+ BC1 35-55 BC1 35-55 BC1 35-55 BC1 25-40 BC1 30-45 BC1C2 35-55 BC1C2 18-25 C1C2 18-25 C1C2 18-25 C1C2 30-45 C1C2 55+ C1C2D 35-55 C2D 30-45 C1C2D 25-40 C2D 25-40 C2D Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Prepare Quality Routine Social Time Money Culture Media/ Info Choice Mood Family Drink Diet Enjoy Change Easy Stress Work Travel Size/a mount Health Shop Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Social Time Enjoy Drink Diet Mood Sex Routine Control Shop Prep Choice Routine Kids Time Diet Taste Social Health Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/M edia Easy Image Change Addict Mood Recipe Quality Choice Time Routine Prep Health Taste Social Role Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Money Time prepare Routine Taste Media/ Info Social Pack Work Enjoy Easy Stress Family Shop Treat Choice Diet Mood Hunger Role Amount Store Health Kids Image Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Money Routine Choice Social Stress Prep Taste Enjoy Money Health Taste Self choice Change Hunger Stress Media Age Amount Quality Enjoy Quality Money TV Pack Stress Guilt Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Diet travel Media Size Homemade Pack Kids Time Hunger Kids Health Quality Role Pack Drink Circuit Board - Age G15 M Youth Cork G10 M Youth Dublin G7 F Youth Sligo G13 Family Mums Dublin G5 Family Mums Dublin G1 Family Mums Galway G11 F Older Singles Cork G8 M Older Singles Dublin G9 Family Mums Dublin G14 Family Mums E’scorthy G2 Family Mums Dublin G6 Family Mums Mallow G12 Male Foodies Galway G3 Male Foodies Dublin G4 Empty Nesters Kilkenny G16 F Empty Nesters Dublin 18-25 C1C2 18-25 C1C2 18-25 C1C2 25-40 C2D 25-40 C2D 25-40 BC1 30-45 BC1C2 30-45 C1C2 30-45 C1C2D 35-55 BC1 35-55 BC1C2 35-55 C2D 35-55 BC1 35-55 BC1 55+ BC1 55+ C1C2D Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/M edia Easy Image Change Addict Mood Recipe Quality Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Money Routine Choice Social Stress Prep Taste Enjoy Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Social Time Enjoy Drink Diet Mood Sex Routine Control Choice Time Routine Prep Health Taste Social Role Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Shop Prep Choice Routine Kids Time Diet Taste Social Health Money Time prepare Routine Taste Media/ Info Social Pack Work Enjoy Easy Stress Family Shop Treat Choice Diet Mood Hunger Role Amount Store Health Kids Image Prepare Quality Routine Social Time Money Culture Media/ Info Choice Mood Family Drink Diet Enjoy Change Easy Stress Work Travel Size/a mount Health Shop Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Time Hunger Kids Health Quality Role Pack Drink Money Health Taste Self choice Change Hunger Stress Media Age Amount Quality Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Enjoy Quality Money TV Pack Stress Guilt Diet travel Media Size Homemade Pack Kids Circuit Board - Gender G12 Male Foodies Galway G3 Male Foodies Dublin G8 M Older Singles Dublin G15 M Youth Cork G10 M Youth Dublin G7 F Youth Sligo G11 F Older Singles Cork G6 Family Mums Mallow G14 Family Mums E’scorthy G9 Family Mums Dublin G13 Family Mums Dublin G5 Family Mums Dublin G1 Family Mums Galway G2 Family Mums Dublin G4 Empty Nesters Kilkenny G16 F Empty Nesters Dublin 35-55 BC1 35-55 BC1 30-45 C1C2 18-25 C1C2 18-25 C1C2 18-25 C1C2 30-45 BC1C2 35-55 C2D 35-55 BC1 30-45 C1C2D 25-40 C2D 25-40 C2D 25-40 BC1 35-55 BC1C2 55+ BC1 55+ C1C2D Prepare Quality Routine Social Time Money Culture Media/ Info Choice Mood Family Drink Diet Enjoy Change Easy Stress Work Travel Size/a mount Health Shop Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Choice Time Routine Prep Health Taste Social Role Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/M edia Easy Image Change Addict Mood Recipe Quality Social Time Enjoy Drink Diet Mood Sex Routine Control Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Money Routine Choice Social Stress Prep Taste Enjoy Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Shop Prep Choice Routine Kids Time Diet Taste Social Health Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Money Time prepare Routine Taste Media/ Info Social Pack Work Money Enjoy Health Easy Taste Stress Self Family choice Shop Change Treat Hunger Choice Stress Diet Media Mood Age Hunger Amount Role Quality Amount Store Health Kids Image Time Hunger Kids Health Quality Role Pack Drink Enjoy Quality Money TV Pack Stress Guilt Diet travel Media Size Homemade Pack Kids Circuit Board - Urban/Rural G16 F Empty Nesters Dublin G5 Family Mums Dublin G8 M Older Singles Dublin G3 Male Foodies Dublin G13 Family Mums Dublin G9 Family Mums Dublin G10 M Youth Dublin G2 Family Mums Dublin G11 F Older Singles Cork G15 M Youth Cork G1 Family Mums Galway G12 Male Foodies Galway G7 F Youth Sligo G6 Family Mums Mallow G14 Family Mums E’scorthy G4 Empty Nesters Kilkenny 55+ C1C2D 25-40 C2D 30-45 C1C2 35-55 BC1 25-40 C2D 30-45 C1C2D 18-25 C1C2 35-55 BC1C2 30-45 BC1C2 18-25 C1C2 25-40 BC1 35-55 BC1 18-25 C1C2 35-55 C2D 35-55 BC1 55+ BC1 Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Money Routine Choice Social Stress Prep Taste Enjoy Choice Time Routine Prep Health Taste Social Role Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Shop Prep Choice Routine Kids Time Diet Taste Social Health Social Time Enjoy Drink Diet Mood Sex Routine Control Time Hunger Kids Health Quality Role Pack Drink Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Prepare Quality Routine Social Time Money Culture Media/ Info Choice Mood Family Drink Diet Enjoy Change Easy Stress Work Travel Size/a mount Health Shop Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/M edia Easy Image Change Addict Mood Recipe Quality Money Time prepare Routine Taste Media/ Info Social Pack Work Enjoy Easy Stress Family Shop Treat Choice Diet Mood Hunger Role Amount Store Health Kids Image Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Diet travel Media Size Homemade Pack Kids Enjoy Quality Money TV Pack Stress Guilt Money Health Taste Self choice Change Hunger Stress Media Age Amount Quality Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Circuit Board - Product Sector Prepared Fresh Alcoholic Non -Alcoholic G1 Family Mums Galway G2 Family Mums Dublin G3 Male Foodies Dublin G4 Empty Nesters Kilkenny G5 Family Mums Dublin G6 Family Mums Mallow G7 F Youth Sligo G8 M Older Singles Dublin G9 Family Mums Dublin G10 M Youth Dublin G11 F Older Singles Cork G12 Male Foodies Galway G13 Family Mums Dublin G14 Family Mums E’scorthy G15 M Youth Cork G16 F Empty Nesters Dublin 25-40 BC1 35-55 BC1C2 35-55 BC1 55+ BC1 25-40 C2D 35-55 C2D 18-25 C1C2 30-45 C1C2 30-45 C1C2D 18-25 C1C2 30-45 BC1C2 35-55 BC1 25-40 C2D 35-55 BC1 18-25 C1C2 55+ C1C2D Time Prepare Choice Enjoy Kid Routine Taste Health Addict Tech Quality Social Money Family Culture Mood Diet Control Stress Recipe Media/ Info Shop Store Pack Travel Easy Shop Prep Choice Routine Kids Time Diet Taste Social Health Time Enjoy Shop Role Choice Social Tech Money Work Quality Kids Storage Control Taste Quality Health Social Routine Taste Shop Prepare Money Time Enjoy Choice Culture Info/m edia Amount Image Hunger Diet Stress Drink Easy Recipe Energy Travel Work Money Routine Choice Social Stress Prep Taste Enjoy Money Time prepare Routine Taste Media/ Info Social Pack Work Enjoy Easy Stress Family Shop Treat Choice Diet Mood Hunger Role Amount Store Health Kids Image Prep Choice Stress Enjoy Pack Time Shop Money Family Work Routine Culture Social Health Taste Info/M edia Easy Image Change Addict Mood Recipe Quality Choice Time Routine Prep Health Taste Social Role Social Money Prepare Enjoy Choice Mood Time Routine Media/ Info Taste Amount Stress Kids Drinks Family Change Quality Control Travel Work Shop Image health Role Pack Addict Easy Social Time Choice Enjoy Health Money Media/i nfo Routine Mood Work Amount Taste Drink Prepare Quality Diet Travel Guilt Culture Family Age Aware Energy Pack Social Time Enjoy Drink Diet Mood Sex Routine Control Money Social Prepare Choice Routine Health Time Store Shop Mood Amount Taste Family Kids Culture Clean Quality Drink Age Travel Change Media/i nfo Pack Work Control Waste Enjoy Diet Treat Easy Social Routine Time Choice Quality Shop Health Pack Enjoy Taste Family Change Control Kids Prepare Money Work Image Tech Drink Energy Amount Mood Store Stress Health Choice Quality Routine Money Time Mood Social Taste Media/ Info Drink Routine Choice Enjoy Storage Social Health Tech Taste Role Time Quality Enjoy Quality Money TV Pack Stress Guilt Time Hunger Kids Health Quality Role Pack Drink Store Quality Mood Enjoy Easy Stress Hunger TV Money Drink Prepare Quality Routine Social Time Money Culture Media/ Info Choice Money Mood Health Family Taste Drink Self Diet choice Enjoy Change Change Hunger Easy Stress Stress Media Work Age Travel Amount Size/a Quality mount Health Shop Age Sport Hunger Travel Enjoy Advert Diet Work Self Shop Family Diet travel Media Size Homemade Pack Kids Analyse themes • Some correlation of theme with • demographics ‘Money’ is more prominent downmarket § (Indicative of deeper correlation, as much as a practical issue) • ‘Health’ is more prominent among nonfamily demographics § Empty-nesters - older, health problems? § Youth? § ‘Health’ discourse tangential to mainstream family food motivations Analyse themes • NB: absence of correlation of themes with • • demographics § EG: vs stronger correlation with product sector Psychology varies with: § Product / Usage occasion / Social situation Not by demographic In the underlying psychology of food and drink, consumers are more alike than they are different The Psychology of food & drink is monolithic not fragmented Analyse themes • A fundamental psychology: § Childhood § Courtship • Sense of difference • Behavioural, cultural and evaluative postures • Rather than significant differentiation in the core psychology § ‘Food’ is not a niche product Themes totalled Social (16) 348 Shop (11) 144 Role (6) 55 Guilt (2) 12 Time (15) 336 Mood (11) 138 Travel (8) 54 Self (2) 10 Routine(15) 333 Media/Info 121 Easy (8) 52 Treat (2) 10 Choice (16) 323 Family (10) 103 Control (6) 49 Clean (1) 8 Money (15) 284 Stress (11) 103 Tech (4) 37 Sport (1) 7 Prep (12) 275 Drink (10) 100 Image (5) 35 Advert (1) 6 Enjoy (16) 261 Diet (10) 88 Hunger (5) 34 Aware (1) 5 Health (16) 210 Kids (8) 87 Addict (3) 26 Home-m (1) 5 Taste (15) 184 Work (10) 85 Age (4) 22 Waste (1) 5 Quality (15) 177 Pack (10) 84 Recipe (3) 18 Culture (6) 69 Size (2) 15 Amount (7) 67 Sex (1) 14 Storage (7) 65 TV (2) 14 Change (6) 55 Energy (3) 13 (1-16): number of groups mention Social Time Choice family + kids + role age + sex + self routine + work quality + pack + amount easy + recipe Money Prepare HUMAN TIME PRODUCT MONEY shop ACTIVITY Enjoy taste + mood + stress hunger + addict + energy + guilt FEELING Health diet + control HEALTH Media/Info culture + travel image + TV + advert CULTURAL HUMAN TIME PRODUCT MONEY ACTIVITY FEELING HEALTH CULTURAL Major themes ranked (1) FEELING 771 (2) TIME 754 (3) PRODUCT 721 (4) HUMAN 639 (5) ACTIVITY 419 (6) MONEY 284 (7) HEALTH 347 (8) CULTURAL 299 Analyse themes • Major themes or categories of thought recur • Including a cluster of themes and issues: § Food as a ‘product’ § ‘activities’ required to make food happen • Issues of ‘time’ - central major theme • ‘Human’ relations and status • Single most prominent category of thought is that which involves evaluation Analyse themes • Most prominent psychological attribute … • Most potent psychological attribute … ‘Enjoy’ • Enjoyment - simple idea • Specific and often complex psychological dynamics PRODUCT choosing quality, amount TIME rush, routine, quality time FEELING enjoyment, enjoyment, taste, taste, mood, mood, stress, stress, hunger hunger HUMAN social relations, status, role ACTIVITY prepare, shop Deconstructing ‘Enjoyment’ • Self § Pleasure § Oral activity - infants Deconstructing ‘Enjoyment’ • Intimately connected with social being § ‘Phatic’ eating § Measure of social worth Deconstructing ‘Enjoyment’ • Anthropology • Food is constantly linked with human culture § Central to domestic arrangement § Imagery Deconstructing ‘Enjoyment’ • Time • Food gives shape to chaos • Preparation and consumption of food • Primary time-marker • Key ritual - maps out the day Deconstructing ‘Enjoyment’ • Pharmaceutical pleasure • Not just nourishment, nutrition, fuelling and filling • Eating releases endorphins • Well-being / Analgesia • Resemble opiates Towards a Central Psychology • ‘Feeling’ and ‘Enjoyment’ are central • Circumscribed enjoyment, not ecstatic • pleasure The enjoyment is: § Containing § Organising / Orchestrating § Storage § Self-control / Deferment Civilisation Towards a Central Psychology • Freud’s Pleasure Principle • § Reduction of stimulus with age/reason Enjoyment in the context of food: § Comfort / Cocooning § Homeostasis – remaining the same § No surprises / Predictability NB: Equal and opposite psychological need for extreme stimulation “While there are multiple motivations associated with the consumption of food and drink, including the biological need for nourishment and sustenance, for the typical modern consumer in Ireland the selection and consumption of food is centred on a psychology which is not primarily to do with biological needs, but instead is a category of controlled enjoyment deriving from a combination of social interactions and daily time management” “While there are multiple motivations associated with the consumption of food and drink, including the biological need for nourishment and sustenance, for the typical modern consumer in Ireland the selection and consumption of food is centred on a psychology which is not primarily to do with biological needs, but instead is a category of controlled enjoyment deriving from a combination of social interactions and daily time management” BACKGROUND Why, when, where & how CONVERSATIONS Reaching psychological motivations PSYCHOLOGICAL ANALYSIS PSYCHOLOGY & MOTIVATIONS For food and drink USING THE RESEARCH Category & brand implications Civilised Comfort • Comfort, familiarity, continuity, and • • • predictability Associated with eating food Especially a cooked meal: § Recognisable recipe § Knife & fork § At a table, with others Containing / Controlling: § Raw or savage ingredients § Raw or savage impulses Civilised Comfort • Freud’s pleasure principle • Lacan’s plaisir • Notion of the need to reduce stimulation to acceptable levels Civilised Civilised Comfort Civilised Comfort Self Containment Time Management Peak Experience Family Dynamics Civilised Comfort Physical Stimulus Medical Health Cultural Capital Magical Transformation Supporting (FUNCTIONAL) Supporting (FUNCTIONAL) Supporting (EMOTIONAL) Reactionary Supporting (EMOTIONAL) Supporting (FUNCTIONAL) Time Management • • • • “Breakfast time” “Lunchtime” “Dinner time” Punctuation Activity switching/stopping Priorities = Self-identity § Foodies § Grazers • Time management = control Time Management Psychological Motivation We use food to break up daunting blocks of time into manageable units that we can cope with. Time Management Categories Strongly Associated: • • • • Frozen ready meals Chocolate Juices Chilled meals • Dry packet soups & sauces Time Management Likely Behaviours: Unlikely Behaviours: • Frozen pizza in fridge • Friends for dinner • Breakfast at home • Cook from scratch • Buy from butcher • Home baking Time Management Likely to Say: Unlikely to Say: • Snack fills a gap • Read the paper while • Flavour is more having dinner important than anything else • Small breaks same time • Cooking is one way of each day • Always an emergency meal in the freezer • Food is a bother, cooking is a chore de-stressing Magic Transformation • Raw/untamed - Civilised/ordered • Mankind taming the wilderness • “Safe” § Place (kitchen) § Tools (knives and pots etc) § Gathering (shops) • Drinks - harsh ingredients to smooth cocktail Magic Transformation Psychological Motivation We want to convert what is unpalatable and raw into something safe and delicious. In the process the “consumer” may also be transformed from cold distance to warm intimacy. Magic Transformation Categories Strongly Associated: • • • • Frozen desserts Frozen fish products Cakes, biscuits & pies Yoghurt & yoghurt drinks • Ice cream & frozen yoghurt • Coffee • Wet cooking sauces - jar or pouch Magic Transformation Likely Behaviours: Unlikely Behaviours: • Buy from a butcher • Go to the pub • Always look out for • Eat in front of the TV special offers when • Have pizza in freezer shopping • Buy breakfast rolls • Visit farmer’s markets Magic Transformation Likely to Say: Unlikely to Say: • Cooking is lots of fun • I wish I never had to • I don’t waste leftovers cook again • I enjoy preparing food - • Food is a lot of bother the chopping, the sizzle • I don’t look forward to • It’s handy to chuck in a jar of sauce • I relax in the kitchen going shopping • Cooking is a chore • I’d murder a burger! Peak Performance • • • • • • • Related to Compulsive consumption Addictive behaviour Food usually = managed enjoyment Exceptions Alcohol Peak Experience is about inducing stress Peak Performance Psychological Motivation The desire to push the boundaries and live life to the extreme. Peak Performance Categories Strongly Associated: • • • • Frozen chips / pizza / ready meals Sweets & gum Crisps & popcorn Milk & cream • Ice cream & Frozen yoghurt • Coffee • Beer & Spirits Peak Performance Likely Behaviours: Unlikely Behaviours: • Go to the pub • Cook from scratch • Eat on the move • Buy from butcher • Use jarred sauces • Breakfast at home • Eat in front of the TV • Visit farmer’s markets • Have pizza in freezer • Home baking • Carry bottled water • Have bottle of whiskey • Buy breakfast rolls in the house Peak Performance Likely to Say: Unlikely to Say: • I’d go hell for leather at • It’s convenient to chuck the weekend • I’d murder a burger • I need my coffee hit a jar in • We don’t go out as much as we used to • I eat what I’m handed • I make sure there’s lots • Comfort food improves of vitamins in my food my mood • Cooking is a bit of fun • I take care not to waste leftovers BACKGROUND Why, when, where & how CONVERSATIONS Reaching psychological motivations PSYCHOLOGICAL ANALYSIS PSYCHOLOGY & MOTIVATIONS For food and drink USING THE RESEARCH Category & brand implications Usage • Knowing your consumer better! • Brand positioning • Competitive mapping • NPD ideas and insights • Future innovation spaces Presence and usage of Juice Products against the “Nonalcoholic beverages” category average. Juices have their strongest presence in Time Management with strong roles in many other psychologies Presence and usage of Cheese against the Dairy category average. Cheese is strongest positioned in Magic Transformation Presence and usage of Frozen Pizza against the Frozen Foods category average. Frozen Pizza has its strongest presence in Peak Experience Understanding Consumer Motivations The psychological motivations of food and drink consumption If you wish to persuade me, you must think my thoughts, feel my feelings, and speak my words. Marcus Tullius Cicero (106 BC – 43 BC) If I see the world through John Smith’s eyes, I can sell John Smith what John Smith buys …