HD2 8 Dewey .M414 ^5 ALFRED ThG P. WORKING PAPER SLOAN SCHOOL OF MANAGEMENT iTT.plicit Age Grading: Organizational TineraMe BARBARA March 1983 S. LAWRENCE V?P #1414-83 MASSACHUSETTS INSTITUTE OF TECHNOLOGY 50 MEMORIAL DRIVE CAMBRIDGE, MASSACHUSETTS 02139 Age Grading: The Implicit Organizational TinetLable BARBARA March 1983 S. LAWRENCE #1414-83 VfP I gratefully acknovjledge the assistance of all those individuals in the I Bennix Power Company v.'hose cooperation made this study possible. would also like to thank Toir, Allen, Richard Bagozzi Lotte Bailyn, and Edgar Schein of the Sloan School of Kanagement MIT, for their helpful comments. , , A revised version of this paper to appear in The Journal of Occupational Behaviour (forthcoming) 1983 This research was supported by grants from the Administration on Aging *30 ATO 33/11 and the Office of Naval , . Research, Contract N00014-80-C09C5; NR 170-911. j My MAY 3 1 1983 ^ ABSTRACT The age timetable, timetable distribution within an organization forms an implicit career and there is evidence that people use their perceptions of this to Questionnaire determine data electric utility. "behind time" whether were their collected from careers are on or off schedule. managers (N=488) within a large The results indicate that managers who see themselves as their careers have more negative attitudes towards work in than other managers, even when their perceptions of being "behind time" are inaccurate. more In addition, the longer managers remain in the same job, the likely they are to define themselves as "behind time." This supports other research suggesting that lateral moves v;ithin organizations may be an important device for managing the normal limitations of upward movement in managerial careers. 07459c -1- Organizations performance. from work have often elaborate they see everyday on the job. v/hac They observe others who are labelled as successful or unsuccessfu?. and ask, "How am them?" and timetable, career doing compared to The ages of employees in different positions form an most critical is age. implicit I of comparison involves many factors, but one of the process This appraising get the most vivid assessments of their employees Hov;ever, for rr.echanisms there is evidence that people use their of this timetable to determine whether their careers are on or perceptions off schedule. a study of managers between the ages of 35 and 39 in two British companies, Sofer (1970:273-274) In found an acute sensitivity to the career clearly aware of where they should be in their timetable. Managers careers given ages and showed considerable concern if they were behind at were sensitivity also evident Kidder's schedu].e. This description of Immediately after beginning work, these engineers noticed that the careers of people in (1982:104) computer engineers in the Data General Corporation. young "like is mysteriously ended me" at thirty, suggesting an age uncertain future in the organization. These expectations that show with fits in to being well aware of age employees are concerned about how addition organizations, their in progress their this examples the implicit career timetable. The purpose of study is to examine how perceptions of being on and off schedule with the career timetable affect employee's attitudes towards work. To provide context the for this study, importance of age in social groups are in order. of chronological experiences. As aging makes a result, it a few comments on the The unalterable cliaracter one of the most widely shared of human strong expectations develop about age appropriate behavior. allowed make assumed are be wise and children are to People are admonished to "act your age" when mistakes. behave in an unexpected manner for someone of their age. they an to Adults individual experience, social and and, as a result, Age is both it exerts a tremendous influence on people's lives. evidence Empirical expectations underlie supports behavior an al. , that age assumptions and social groups (Eisenstadt, 1955; 1972). There is consensus that behaviors that are acceptable at specific ages, and are there all in Neugarten & Datan, 1973; Riley et belief the order which in lifetime. behaviors these assumptions Age 2) 1) there is are expected to occur in a person's and expectations form the clock agaiiist which people measure their lives. Are they on-time or off-time with v.'hat is seen as normal progress in life? Previous people's lives. notion as suggests work that being off-time has a negative impact on Bernice Neugarten et al. (1958), who first described the being on-time or off-time, found that people who see themselves of off-time are more likely to experience crises in their lives than those who are and middle-aged on-time. schedule had a This finding has found support in studies of young men men and women. Hogan (1978, 1980) found that being off negative effect on the lives of young men. He observed demographic patterns of age-specific life events, such as finishing school, beginning from to work, and getting married. The results suggest that deviance normal progress, as defined by those demographic patterns, is related higher rates exploratory (1980) found of marital disruption and lower total earnings. In an study of men and women making midlife career changes, L£v;rence that subjects who were on schedule with major family life -3- events, such and the birth of children, were less likely to marriage as experience career change as a crisis than those who were off schedule. studies these Although negative impact on people, there are Because unlikely distinctly different ways of being ahead of schedule is generally perceived in a more positive being than being behind schedule, light tv;o People can be either ahead of schedule or behind schedule. schedule. off that being off schedule dees have a suggest to have chese two ways of being off schedule are Thus, the definition of being same impact on people. tlie or off schedule with age expectations of normal progress should include on instead three, two, of categories: ahead of schedule, on schedule, and behind schedule. expectations form organizations, work In that implicit an The focus and the age-nefined timetables develop around career movement. are apparent in the These age expectations but powerful environnient to v;hich members m.ust respond. in this study is on the age expectations of managerial careers, term career refers to the set of hierarchical positions managers might expect to traverse during their tenure with a given organization. The perception of age expectations that define normal progress through a observe must their of within career distribution of the different career levels within age the First, managers organization, and second, they must make a judgment as to what range ages normal represents Their perception based on the timetable it will progress, fast progress, and slow progress. of their own position on the organizational timetable is results of these judgments. carries Typically, normal an organization requires two judgments. with it inherent Position on the organizational positive and negative associations. is assumed that managers who see themselves as younger than define themselves as -4- "fast-track," or "water walkers." who see marooned on Conversely, managers themselves as and "mobile" study this the with associated example, for (1977:133-136), '"stuck.." themselves calls these the older track "slow a Given as two positive than to ncrn^.al nowhere." groups of may see Ranter managers the and negative attitudes ahead of or behind time, the central hypothesis of being is that managers who see themselves as ahead of time have more attitudes towards work than managers who see themselves as either positive on time or behind time . The Problem and the Method The Instrument A questionnaire was designed to assess managers' age judgments of the career timetable within their organization and to examine the relationship between in The questionnaire was developed their beliefs and work attitudes. several stages through pre-testing with MBA students (22-30 years old) middle managers Fellows Sloan the in Program (35-45 years old) , , and executives in the Senior Executives Program (45-60 years old) at the Sloan School Management, of MIT. An additional pre-test was conducted with a small group of managers within the company eventually studied. In order to obtain managers' v;ere their the asked to judgment give, for perceptions of the career timetable, they each hierarchical level in their organization, of 1) the typical age of individuals in that level, and 2) age range of individuals in that level. responses suggest that In the follov;ing example, the Supervisors are between the ages of 25 and 68 and typically 36 years old. -5- : THE r>PICAl AGE AND ACE aANCK C? KA'.AUiSS Give. 1. ny fcrcepHon Is In 1:1:::: I-}-^. l-i—^-t—^l-fi ; i i : ZKCW lEO lilf ..- i -t-t-i-t-i-i. . •- to • I , • • • T • . • • : ; 1 : -*- t t I : 70 60 perceptions of how far off scnedule they are in their organizational careers, managers' judgments of the typical age own career level were subtracted from their their T • iO In order to measure managers' for TOSIT.'OI.'S. Superv is or.' =r€ V'.h'. ^' 30 ?0 HXDIKC ov.t. age. Thus, the individual age discrepancy of a 40 year old, first level manager who judged the for his or her level to te 52, would be eight. age typical this measure with their Although identifies the extent to v;hich managers' ages are discrepant perceptions of what is typical for their career level, it does not identify directly whether managers perceive themselves as ahead, on, or behind However, the data show that people in the organization that time. was studied believe the average time in every career level is three to four years. two Thus, years of seems reasonable to expect that managers who are within it what themselves identify believe they as typical for their own career level is time, and that managers who are seven or more on years younger than what they believe is typical, roughly two career levels, themselves identify as ahead of In view of recent evidence that time. people continue to hope that things will get better even after the average length of progress) three , time as levels — seems behind time. therefore into three groups: between -2 individual advances career passed (Bailyn, 1982, work in has somewhat larger age discrepancy of ten years or more a career themselves for and age +2 were reasonable The 1) to population managers identify of managers was — almost who see divided managers with an individual age discrepancy classified as on time; 2) managers with an discrepancy less than -7 were classified as ahead of time; -6- and managers with an individual age discrepancy of greater than +10 were 3) Managers in the two inbetween categories (-3 to classified as behind time. -6, to +9) were eliminated from the analysis. +3 Given the shared belief that age differences between career levels are around three to four years, the psychological meaning discrepancies age of in these inbetween categories is more tenuous. data The suggest managers who time their in there of managers are on careers. direct no is or categories three identify off However, two cautions should be measure to confirm managers' actual time; therefore, it is possible that some accurately classified. not accurately as either on time, ahead of time, or behind organizational being feelings the themselves see First, noted. that Second, the boundaries defining the on and off time categories are based on data from the organization that was studied and are not necessarily generalizable to other organizations. questionnaire The questions based are Oldham, 1980) Schein, 1980), questions success motivation anchored final (#7-#9) five-point Two the Job Diagostic Survey (Kackman & from come from the MIT Alumni Survey (Bailyn & new to this questionnaire. Two of the #6) . questions inquire about subjects' feelings of These questions use six-point scales, with responses of how strongly subjects agree or disagree. The questions elicit information about subjects' work orientation as organization on v;ork attitudes. their work and two questions examine subjects' work in #4) statements to are Two #2). (#5, tliree , three questions nine respondents about their satisfaction with current career or (#1, (#3, items questions and ask occupation on four , includes measured for scales, by their stated probability changes in various aspects of work. with of leaving the These questions use responses anchored to statements of how likely a -1- inducement given are years. five v/ithin sufficiently organization HigJi scores on these questions suggest that managers oriented work, to order in to influence the subject to leave the company be v.'ould meet would they that their needs leaving the consider for work particular a environment. The Sample United northeastern States. after company the with organization (r=.84) utility electric this in the The Bennix Power Company (not its real name) Traditionally, people come to work in . This is The average age of exempt employees is 45 and the average tenure is 20 years (range=C-45) (range=22-65) in large high correlation between age and number of years tenure in the a finishing school and remain until retirement. reflected careers in established organization. is an old, the conducted was study The company have Level eight levels: Level 1 . Managerial is a first level includes the Chief Executive Officer & supervisory position President. The time-honored route in management is to "move up the ranks" requiring positions from and 8 engineering backgrounds, a slow process in an organization such as this. questionnaire The employees. was distributed through company mail to all exempt A stamped envelope was enclosed with each questionnaire, to be returned to HIT through US mail. Company concerns prohibited One follow-up mem.orandum was distributed. extensive follow-up procedures. Forty-seven percent (N=488) of all exempt employees returned the questionnaire. demographic years Actual data were obtained on the age, sex, functional area, number of tenure with the company, and hierarchical level of all employees. comparison of these values v;ith A values obtained from respondents to the -8- questionnaire shov;s that the sample han demographic characteristics similar to those of the population. Findings division The Thirty-three ahead 39% and percent (N=82) perceive (N=95) subsample a groups based on 245 of managers. these managers perceive themselves to he of themselves orientation, differences attitudes produced three to be behind schedule. All the managers organization show relatively high levels of work satisfaction this work into sample 28% (N=5S) perceive themselves to be on schedule, and schedule, of within discrepancies age individual original the of thus between the groups. are findings the are This means that groups with more negative necessarily dissatisfied. not based on a comparison of It only means that they are less satisfied than other groups. This work analysis examines the global pattern of responses to aspects of satisfaction and work orientation. The items presented here are not meant to represent all possible components of these attitudes towards work. For question, each managers The responded who Kruskal-Wallis ranking the of T If differences between Table the nine 1 "percent in who agree" represents the fraction of the two highest categories for that question. reported each for table tests whether or not the responses of the three groups is the same across all nine questions. 1980:229-239) the differences pairs for of the groups three are groups also are significant, examined (Conover, . shows questions. groups (p<.00l). the percentage of each group that agreed with each of This table shov;s clear differences between the three In all cases except for one, -9- people who see themselves as TA3LL 1 Work Attitudes By Individual Age Discrepancy PERCENT WHO AGREE Ahead of Time On Time Behind Time N=95 N=68 N=82 Work Satisfaction: 1) Generally speaking, I am very satisfied with my current: career choice. 2) I wish I v.'ere in a comple-cely different occupation.^ 3) Generally speaking, I am very satisfied with my career progress. 4) I am considered a successful person in this company. 5) I like to think about my work even when off the job. 6) My only interest in my job is to get the money to do the other things I want to do.* 78 79 69 58 ahead time are more satisfied vjitn and mere oriented towards work than of who those either themselves see as behind time themselves as on time (p<.001) or those In addition, (p<.001). support that managers hypothesis the see managers who are on time have more positive attitudes than those who are behind time. clearly vjho v;ho These results perceive themselves as of time have more positive attitudes towards work than those who see ahead themselves as either on time or behind time. However, related to perceive him herself or organization this in that, shcv;s a person's perception of age discrepancy is It is difficult for a 55 year old manager his or her own age. to possible definition, by Table to be ahead of time at that age. 2 there is a strong relationship between the ages of fact, in ahead of time, simply because it is not as managers and their managers get older, they are more likely to perceive themselves as behind individual discrepancy age {1> = .1BB, p<.00l). As time. The literature suggests that job satisfaction is positively related to age and number the (Andrisani et For this managers reason, is groups. age-related varies relationship the themselves surprising This has worked in an organization because to observed in Table 1, ahead time be of suggesting that are the most these managers are the youngest of the unexpected relationship may be explained by a second observation about work, which is that the centrality of work the life span (Evans & Bartolome, 1981; Schein, 1978). over managers who involved with oriented. person a 1977; Janson & Kartin, 1981; Van Maaiien & Katz, 1976). , perceive v.'ho satisfied, three al. years of As are just beginning careers and Young families tend to be more their work than older managers who often become more family children grow older and the major career goals have either -11- TABLE 2 Age By Perceptions of Being On or Off Time Ahead of Age < 35 35-50 > Tin-.e Behind Time (N) % (N) % (N) 53 (36) 11 (9) 5 (5) 47 (32) 57 (47) 28 (26) (0) 32 (26) 67 (64) 100 (82) 100 (95) 100 (68) X^ = 108.9 t = df = 4 p < .001 P < achieved changes On % 50 Total: been Tinie not achieved, the pattern of work-family accommodations or (Bailyn, .788 -001 1978). In order to see vjhether the centrality of work is a possible explanation for the observed relationship between perceived time categories work and a single age group, managers between the attitudes, ages of 35 and 50, was examined. Excluding the average actual Thus, the their being ages the career for all career levels fall between 47 and 54. on or off time is probably most critical for managers between with people organizational lives. major ages of 35 and 50 who are facing knov.'ledge of the probable outcome of constraints, make Chief Executive Officer and President in this company, Job the at company. In addition to perceived organizational this age also face age expectations outside their The expectation is that if people wait any longer to changes, they will be perceived as "too old" and will be -12- Even if they have no intention unable to find other work (Lawrence, 1980). of leaving, 35 to 50 year-old managers in this company must face actually realisation the the issue of "How reasons, to between the three are For these limited. am doing in my career" is likely tc be highly minimizing the expected differences thus It is possible that dissatisfied employees in groups. have already adapted to staying. remain probably category have already left the company, in which case, those who age this I individuals, these salient options future that Hov;ever, the low turnover in this organization suggests that this would have little effect on this sample. Table and 35 shows the work attitude scores of managers between the ages of 3 the (p<.Ol), the three groups are still significantly different Although 50. Those who see themselves as on differences have diminished. time are now similar to those who see themselves as ahead of time (p=n.s.). On four of the nine questions, on time managers are more satisfied v;ith and oriented towards work than ahead of time managers. more to note, that, themselves ahead as progress, and career by even others and more negative Thus, centrality groups, of people 2) are still 1) about more satisfied vjith v?ho see their own more likely to feel they are considered successful However, despite the fact that on of time groups are similar, ahead p<.Ol). time of two groups are similar, people the those who are on time. than tim.e though It is interesting the behind time group remains work then either group on all nine questions (p<.01; it appears work using although that age controlling for the probable reduces the differences between the three who see themselves as behind time are still less satisfied with and less oriented towards their work. One managers possible are explanation for these results is that behind time really behind schedule and thus have a legitimate reason for -13- v;orl'v TABLE 3 Attitudes By Individual Age Discrepancy Subsample: Ages 35-50 PERCENT WHO AGREE Ahead of Time On Tins Behind Time N=26 N=47 N=32 Work Satisfaction; 1) Generally speaking, I am very satisfied v;ith my current career choice. 2) I wish I were in a completely different occupation.* 3) Generally speaking, I am very satisfied with my career progress. 4) I am considered a successful person in this company. 5) I like to think about my work even when off the job. 6) My only interest in my job is to get the money to do the other things I want to do.* 69 84 70 35 : their the actual age distribution for each career level. deviation standard within actually considered older deviation Thus, being one's own mobility younger managers schedule, the The actual career schedule of maraoers was measured using feelings. level. with actual schedule It company career is does and means not schedule, 47 deviation managers considered are the of more average are than one standard actually behind schedule. being older than the average age for mean being behind the normal pattern of (e.g. Rosenbaum, age actually behind schedule. the standard one average than behind than average are considered actually ahead of schedule, on Managers more than one 1979a, 1979b). Using this measure of none of these 35 to 50 year-old managers is The youngest average age for any career level in with a standard deviation of 6, meaning that managers must be over 53 before they are really behind schedule. many of the managers in each perceived time category are actually ahead of Table 4 shov;s how schedule, actually on schedule, or actually behind schedule. TABLE 4 Actual Schedule by Perceived Schedule Subsample: Ages 35 - 50 ACTUAL SCHEDULE PERCEIVED SCHEDULE Ahead of Time On Time Behind Time % (N) % (N) % (N) Ahead of Schedule 50 (16) 21 (10) 4 (1) On Schedule 50 (15) 79 (37) 96 (25) (0) (0) (47) 100 (25) Behind Schedule Total (0) 100 (32) -15- 100 The lack of accuracy of perceptions in t^e group that perceives itself as time behind groups. is particularly when marked compared to the other two of those who see themselves as ahead of time and 79 percent lialf of those who see themselves as on time are accurate in their perceptions. The clearly managers judgments of are based not see actual the on their However, organization. who as behind schedule themselves age distribution within the negative feelings of work satisfaction and work orientation may be the indirect result of these age distributions. In other words, work attitudes may be explained by where managers actually are in careers rather than where they think they are. their group has more negative attitudes because almost all of this group is time actually and all m.anagers who are actually on schedule have schedule, on negative attitudes regardless of their perceptions. more all Thus, the behind 35-50 m.anagers who actually are on schedule Table compared 5 includes by their perceptions of being on or off time. three In ahead time {p=n.s.), and for the first time, the behind time group has of though scores the actually being the groups, who work perceptions attitudes, than attitudes positive more and the nine questions, those who see themselves as on time more positive attitudes towards work than those who see themselves as have those of on on time group on two questions, even nearly identical. are schedule behind the the differences between these three reduces group time is still consistently more negative than see themselves as ahead of time. orientatj.on thus effect appear to Feelings of work satisfaction be related to the joint effect of Although perceptions do appear to influence work and reality. the However, despite the fact that of these perceptions seems to be mitigated by the manager's actual position on the organizational career timetable. -16- TABLE 5 Work Attitudes By Individual Ags Discrepancy Subsample: Ages 35-50 and Actually On Schedule PERCENT WHO AGREE Ahead of Time On Time Behind Time N=25 N=16 N=37 Work Satisfaction: 1) Generally speaking, I am very satisfied v;ith my current career choice. 2) I wish I were in a completely different occupation.* 3) Generally speaking, I am very satisfied with my career progress, 4) I am considered a successful person in this company. 5) I like to think about my work even v;hen off the job. 6) My only interest in my job is to get the money to do the other things I want to do.* 69 81 70 32 The findings discussed to this point suggest that managers off-time are they aspects their of This v.'ork. believe timetable are more negative towards career the is intriguing because, without exception, perceptions are inaccurate. managers' these with v;ho A remaining question then is how people make the age judgments that result in these negative feelings. who see themselves as behind schedule may have had different Managers paths than those who see themselves as either ahead or on time. career by Bailyn described plateaued been (1979) years for , As 35-50 year old middle managers may either have current position after rapid career their in their careers, or they may have achieved their current movement early position only recently after slov; movement throughout their organizational in Managers tenure. with others they see Martin, v;ho similar ages and feel behind schedule and "deprived" when of in their comparison group begin new jobs managers 1981) have not changed jobs recently may compare themselves feelings These . (Adams, 1965; of deprivation could then result in more negative work attitudes. data The paths of years subjects recent these behind be examined. cannot However, the number of been in their current jobs provides an indication of movement. as on time time category. needs individuals Table 6 shows that, in fact, people who see schedule are much more likely to have been in their jobs longer than four years than those who see themselves as ahead current or study are cross-sectional, thus the entire career this have career themselves of in to be — even when those groups are controlled for age and actual Although these findings are suggestive, additional research conducted to understand the process by which people make and then interpret age judgments of managerial careers. -18- TABLE 6 Number of Years in Current Job Subsample: Ages 35-50 and Actually on Schedule PERCEIVED SCHEDULE NUMBER OF YEARS IN CURRENT JOB Ahead & On Time % (N) Behind Time % (N) 0-4 Years 61 (30) 22 (5) 5 + Years 39 (19) 78 (18) 100 (49) 100 (23) Total; Summary and Discussion These themselves data are ahead as towards their support v.'ork of original the hypothesis that managers v;ho see are more satisfied with and more oriented time, than other managers. In general, managers v;ho feel they ahead of time have more positive work attitudes than managers who feel they are on time, and mianagers who feel they are on time have more positive work attitudes than those who feel they are behind time. However, the relationship betv;een individual age discrepancies and work satisfaction and work orientation behind time time not linear. The Although managers who see themselves as always the most negative group, the ahead of time and on groups have similar attitudes schedule. may are is comparatively v;hen controlled for age and actual time negative attitudes of the behind time group be explained by the joint effect of perceptions and actual position on the organizational timetable. -19- judgments of whether they are on or off time frequently are Managers' of the judgments nay be related to the recent career movement These inaccurate. manager. are more likely to see themselves as ahead of Managers on time if they have started new jobs within the last four years. time or This suggests that relative deprivation is a possible explanation for the age judgments and comparative dissatisfaction of the behind time group. are two major implications of this study. There suggest researchers are demography, age distributions, single the critical also factor referred to explaining in as age some outcomes (Pfeffer, 1982), these distributions alone clearly organizational not sufficient for understanding the relationship between age and work are Both individual perceptions and demographic information on age attitudes. be considered. must as that First, although some Second, if it is true that managers define themselves behind schedule as a result of infrequent job moves can alleviate some in itself rather determining age judgments. et This al. , has 1980) then organizations of the comparatively negative feelings experienced by this group by providing alternative job opportunities. movement , movement is what is critical in upward than It is possible that Lateral moves (Hall, 1976; Schein, 1978; Stoner may be just as effective an intervention as vertical moves. significant implications in a time v;hen an aging work force decreases the opportunity for upward mobility within organizations. -20- REFERENCES S.J. 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