2002-2003 Graduate Student Exit Survey Report John L. Wallace Office of Academic Assessment and Institutional Research Ball State University October, 2003 EXECUTIVE SUMMARY • • • The 2002-2003 Graduate Student Exit Survey was completed by Ball State University Master’s, Doctoral, and Specialist level students applying to graduate in December 2001, May 2002, or July 2002. The survey was designed to determine the students' opinions about their experiences at the University and in their major departments. Of the 946 individuals who were sent the survey, 372 graduate students completed the survey for a response rate of about 39%. In both 2002-2003 and 2001-2002, the majority of respondents were between the ages of 21 and 30 and at least half were enrolled in graduate studies fulltime. Three out of four respondents reported they were employed while enrolled in graduate studies. More than seven out of ten respondents reported they received financial assistance while enrolled in graduate school. • At least 95%of all respondents indicated that their general attitude toward Ball State was very positive or positive. • More than nine of ten respondents rated their academic experiences and the quality of their graduate education as excellent or good. • At least half of the respondents in both years reported that very important reasons for choosing Ball State included the availability of a specific program , having an outstanding program in their field, and the reputation of the department. • More than 95% of respondents indicated they had used the registration procedures, the Bursar’s Office, and the University web site. Of those, about 80% were satisfied with the services. • In 2002-2003, about 80% of respondents who had used the Office of Graduate Admissions, the Graduation Office, or the Graduate School website were satisfied. • Respondents in 2002-2003 were more likely than respondents in 2001-2002 to indicate they had used the Graduate School web site. • In both years, at least 50% of respondents reported that the professional expertise of faculty and opportunities for interactions with faculty were excellent. • Respondents in 2002-2003 rated significantly higher than the respondents in 2001-2002 opportunities and experiences such as the availability of courses needed for graduation, quality of teaching, and the professional expertise of faculty. • At least 50% of respondents in both years agreed that as a result of their graduate program they had extended their knowledge about their discipline, they were committed to the professional and ethical standards of their discipline, they could communicate effectively in ways appropriate for their discipline, and they could analyze, synthesize, and apply knowledge in their discipline. • Full-time respondents with assistantships, full-time respondents without assistantships, and part-time respondents were significantly different in a number of demographic characteristics including age, citizenship, residence, employment, and year when they started taking classes. • Full-time respondents were less likely than part-time respondents to report that they took classes at off-campus locations, via TV, or via the internet. • Part-time respondents were less likely than full-time respondents to indicate having applied to one or more other graduate schools. • Full-time respondents were more likely than part-time respondents to indicate they had used Ball State services including the recreation facilities, Career Center, library services, Ball State Bookstore, the Office of Academic Research, the Office of Graduate Admissions, Counseling and Psychological Services, and university computing services. • Full-time respondents with assistantships were more likely than the other respondents to rate the opportunities to interact with classmates and faculty as excellent or good. TABLE OF CONTENTS Page Introduction ............................................................................................................ 1 Personal Characteristics of Respondents ................................................................ 3 Overall Opinions About Ball State ....................................................................... 11 Reasons For Choosing Ball State .......................................................................... 15 Evaluation And Use of Ball State Services ........................................................... 19 Department Ratings............................................................................................... 25 Graduate Program Outcomes ................................................................................ 29 Comparison of Enrollment Groups ....................................................................... 31 Summary and Conclusions.................................................................................... 41 Appendix: Ball State Graduate Student Survey ................................................... 43 LIST OF TABLES Page TABLE 1 Demographics ......................................................................................... 4 TABLE 2 Residence While Completing Graduate School ...................................... 5 TABLE 3 Employment ............................................................................................ 7 TABLE 4 Financial Assistance................................................................................ 7 TABLE 5 Location of Classes ................................................................................ 8 TABLE 6 Preparation for Graduate Study............................................................... 8 TABLE 7 Year When Started Taking Classes ........................................................ 9 TABLE 8 Overall Opinions ................................................................................... 12 TABLE 9 Overall Ratings .................................................................................... 12 TABLE 10 Assistantship Experience ..................................................................... 13 TABLE 11 To How Many Universities Did You Apply Besides Ball State? ....... 16 TABLE 12 Reasons for Choosing to Enroll in Graduate Studies at Ball State ...... 16 TABLE 13 Most Important Reason for Choosing Ball State ................................. 18 TABLE 14 Ball State Services ............................................................................... 20 TABLE 15 Use and Satisfaction with Ball State Services ..................................... 22 TABLE 16 Opportunities and Experiences in Respondents’ Department .............. 26 TABLE 17 Graduate Program Outcomes ............................................................... 29 TABLE 18 Enrollment Groups ................................................................................ 31 TABLE 19 Significant Differences in Demographics by Enrollment Group ......... 32 TABLE 20 Employment by Enrollment Group ...................................................... 33 TABLE 21 Financial Assistance by Enrollment Group........................................... 34 TABLE 22 Year When Started Taking Classes by Enrollment Group ................... 34 TABLE 23 Location of Classes by Enrollment Group ............................................ 35 TABLE 24 Plans for the Next Year by Enrollment Group ...................................... 36 TABLE 25 Significant Differences in Reasons for Choosing to Enroll in Graduate Studies at Ball State by Enrollment Group……………37 TABLE 26 Other University Applications by Enrollment Group .......................... 38 TABLE 27 Significant Differences in Use and Satisfaction with Ball State Services by Enrollment Group .......................................... 39 TABLE 28 Significant Differences in Opportunities and Experiences in Respondents’ Department by Enrollment Group .............................. 40 LIST OF FIGURES Page FIGURE 1 Method Used to Complete Master’s Degree Research Requirement...... 5 FIGURE 2 Plans for the Following Year .................................................................. 9 INTRODUCTION The 2002-2003 Graduate Student Exit Survey was completed by Ball State University Master's, Doctoral, and Specialist level students applying to graduate in December 2001, May 2002, or July 2002. The Graduate Student Exit Survey was developed by the Office of Academic Assessment and Institutional Research and the Graduate School. The survey is designed to measure the students' opinions about their experiences at the University and in their major departments. This report is a summary of responses from 2002-2003 and 2001-2002 graduate students who participated in the survey. Of the 946 students who received surveys in 2002-2003, 372 graduate students completed the survey to give a response rate of 39 percent.* This report is presented in seven sections: Personal Characteristics of Respondents, Overall Opinions about Ball State, Reasons for Choosing Ball State, Evaluation and Use of Ball State Services, Department Ratings, Graduate Program Outcomes, and Comparison of Enrollment Groups for 2002-2003. * In 2001-2002, of approximately 904 graduate students who received surveys, 397 graduate students completed the survey for a response rate of about 44 percent. 1 PERSONAL CHARACTERISTICS OF RESPONDENTS Summary This section includes the personal and demographic characteristics of the 2002-2003 and 2001-2002 survey respondents. All personal and demographic information was obtained directly from responses to survey questions. At least half (52%)of respondents in both years reported that they were attending Ball State full-time. Approximately 91% in 2002-2003 and 90 percent in 2001-2002 were completing a Master’s degree. About half (at least 45%)of the respondents in both years were living in Muncie while working on their degree. In both years, at least 73% were employed and 71% had received funding. In addition, at least 71% respondents in both years took the majority of their classes on campus. At least 46%of respondents in both years reported their plans for the next year included starting a new job. • The majority of respondents (at least 54%) in both years indicated that they were between 21 and 30 years of age (Table 1). • In both years, about two-thirds (65%) of respondents were female and the remaining third (35%) were male (Table 1). • In both years, about 91% of respondents reported being US citizens and nine percent reported that they were not (Table 1). • In both academic years, approximately forty percent of respondents reported they had received a previous degree from Ball State (Table 1). • At least half of respondents in both years reported they were enrolled full-time while attending Ball State (Table 1). • In both years, nine of every ten respondents reported they were obtaining a Master’s degree, eight percent were completing a Doctorate and about one percent were completing a Specialist’s degree (Table 1). • Of Master’s degree respondents, about half in both years reported that they were satisfying their research requirement with a research class. About one in ten respondents in both years indicated that they were satisfying their research requirement with a thesis (Figure 1). • In both years, about half (45%) of respondents indicated they lived in Muncie. Of those in Muncie, about one third (29%) reported living in University housing (Table 2). 2 T ABLE 1 Demogr aphics 2002-2003 2001-2002 Percentages Age 21-25 26-30 31-35 36-40 41-45 46-50 More than 50 N=235 23.8 29.8 11.9 8.9 8.5 8.5 8.5 N=384 35.2 26.6 10.9 9.1 7.3 5.5 5.5 Gender Female Male N=234 65.0 35.0 N=392 62.2 37.8 Citizenship U.S. Citizen Not U.S. Citizen N=236 90.7 9.3 N=391 91.3 8.7 Received a pr evious degr ee fr om Ball State Yes No N=366 40.7 59.3 N=388 37.4 62.6 Attendance Full-time Part-time N=368 52.1 47.9 N=386 66.1 33.9 Degr ee Master’s Doctorate Specialist N=368 91.3 7.9 0.8 N=397 90.1 8.3 1.6 T ABLE 2 Residence While Completing Gr aduate School 2002-2003 2001-2002 Percentages Residence Muncie Outside Muncie N=366 44.5 55.5 N=397 54.1 45.9 Muncie Residents University Housing Non-University Housing N=163 28.8 71.2 N=215 36.2 63.8 3 F IGURE 1 Method Used to Complete Master ’s Degr ee Resear ch Requir ement 60 49.8 50 2002-2003 2001-2002 40 Percent 46.7 27.1 30 21.1 20 14.9 16.8 11.3 12.3 10 0 Thesis Creative Project Research Paper Research Class Re se arch Re quire me nt • • In both years, about two-thirds (66%) of respondents reported being employed while enrolled in graduate school (Table 3). About half (47%) of employed respondents in both years reported working full-time off campus. • In 2002-2003, a significantly lower percentage of employed respondents indicated that they worked part-time off campus while working on their degree (22% in 2002-2003 compared to 36% in 2001-2002; Table 3). • Of employed respondents, two percent in 2002-2003 and four percent in 20012002 reported working full-time on campus. At least seven percent in both years reported working part-time on campus (Table 3). • At least seven out of ten respondents in both years indicated that they received funding while enrolled in graduate studies at Ball State (Table 4). • In both years, about one in ten respondents who received funding indicated they had received a teaching assistantship. Of respondents who received funding, approximately 11% in 2002-2003 and 14% in 2001-2002 reported they had received a research assistantship. At least one-quarter in both years reported they had received other assistantships (Table 4). 4 • Less than ten percent of respondents in either year reported that they received a scholarship or a fellowship from Ball State (Table 4). • In 2001-2002, approximately three percent of respondents who received funding indicated they received a grant from Ball State. In 2002-2003, however, approximately six percent of respondents who received funding indicated they had received a grant (Table 4). • GSL/SLS loans were received by only 15% of 2002-2003 respondents with funding and by 27 percent of 2001-2002 respondents with funding (Table 4). Respondents in 2002-2003 were significantly more likely than respondents in 2001-2002 to indicate that they had taken a class via the internet (33% in 2002-2003 compared to 18% in 2001-2002; Table 5). • Seventy-one percent of respondents in 2002-2003 indicated they had taken the majority of their classes on campus and 86% of respondents in 2001-2002 indicated that they had taken the majority of their classes on campus in Muncie (Table 5). • • Of the respondents who received funding, 16% in 2002-2003 and 20% in 2001-2002 indicated that they received funding from an employer (Table 4). • At least three quarters (77%) of the respondents in both years indicated that they had taken a class on campus in Muncie. Sixteen percent in 2002-2003 and 18 percent in 2001-2002 indicated they had taken a class via TV at an offcampus site. At least 12% in both years reported they had taken a class with an instructor at an off campus site (Table 5). T ABLE 3 Employment 2002-2003 2001-2002 Percentages Employed While Enr olled in Gr aduate School Yes No Type of Employment * Full-time Off Campus** Part-time Off Campus** Full-time On Campus Part-time On Campus N=368 N=392 72.6 27.4 66.1 33.9 N=267 47.3 22.3 1.6 7.3 N=259 57.1 35.6 3.8 8.0 * Respondents were asked to mark all that apply. ** Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). 5 T ABLE 4 Financial Assistance 2002-2003 2001-2002 Percentages Received funding Yes No N=365 71.8 28.2 N=395 75.4 24.6 Type of funding * Teaching Assistantship Research Assistantship Other Assistantship** Scholarship from Ball State Fellowship from Ball State Grant from Ball State GSL/SLS loan** Funding from employer Other N=262 10.8 11.3 24.5 3.5 1.9 5.9 14.8 16.4 11.8 N=298 16.8 13.8 44.6 5.0 3.7 3.4 27.2 19.5 13.8 * Respondents were asked to mark all that apply. ** Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). T ABLE 5 Location of Classes 2002-2003 2001-2002 Percentages Wher e did you take your classes? * On campus in Muncie** Via TV at an off-campus site Via the internet ** With an instructor at an off-campus site Wher e did you take the major ity of your classes? On campus in Muncie Via TV at an off-campus site Via the internet With an instructor at an off-campus site N=372 77.4 16.1 32.8 14.5 N=397 90.7 18.4 18.4 12.1 N=372 N=397 71.4 10.0 12.4 6.3 85.6 6.8 4.5 3.1 * Respondents were asked to mark all that apply. ** Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). 6 • Nearly half (45%) of respondents in both years reported that their previous education and training was “excellent” preparation for graduate school and at least 43% in both years reported it was “good” preparation. (Table 6) • Approximately one out of ten respondents in both years indicated that they started taking courses at Ball State during the same year that they completed the survey. About one-third (31%) of the respondents began taking classes the previous year (Table 7). T ABLE 6 Pr epar ation for Gr aduate Study 2002-2003 2001-2002 Percentages How would you char acter ize your pr evious education and tr aining as pr epar ation for graduate study at Ball State? Excellent Good Fair Poor N=365 N=387 44.7 45.2 9.6 0.5 47.3 43.4 8.5 0.8 T ABLE 7 Year When Star ted Taking Classes 2002-2003 2001-2002 Percentages When did you fir st star t taking cour ses at Ball State? Before last year Last year This academic year N=372 N=397 58.1 30.9 8.9 53.8 34.9 11.3 7 • When respondents were asked to indicate their plans for the following year, more respondents in 2002-2003 and 2001-2002 reported they planned to start a new job (Figure 2). • Four of every ten respondents reported they would return to or continue their prior job (Figure 2). • About 14% of respondents in both years reported they planned to continue graduate studies (Figure 2). F IGURE 2 Plans for the Following Year * 56.9 60 50 45.4 40.9 Percent 40 32.5 2002-2003 2001-2002 30 20 15.3 13.6 7.8 10 7.1 0 Start a New Job Return to / Continue Graduate Continue Prior Job Study Other Re se arch Re quire me nt * Respondents wer e asked to mar k all that apply. 8 OVERALL OPINIONS ABOUT BALL STATE Summary Respondents were asked about their general attitudes toward Ball State, including whether or not they would recommend Ball State. In both years, more than nine out of ten respondents rated their attitude toward Ball State as very positive or positive. About nine of every ten rated their academic experiences, personal enrichment, and quality of graduate education as either excellent or good. When asked about their assistantship experience, about 90% of those with assistantships in both years rated the experience as excellent or good. • At least 95 percent of respondents in 2002-2003 and 2001-2002 reported that their general attitude toward Ball State was very positive or positive (Table 8). • In both years, 84% of respondents stated they would recommend Ball State to someone who is considering their major. • Nine of every ten respondents in both years reported that their overall academic experiences were either excellent or good (Table 9). Respondents in 20022003 rated their academic experiences significantly higher than 2001-2002 respondents. • About 85% of respondents in 2002-2003 and 2001-2002 rated their personal enrichment as excellent or good (Table 9). • Respondents in 2002-2003 rated their personal enrichment significantly higher than 2001-2002 respondents. • Approximately 90% of respondents in both years rated the quality of their graduate education as excellent or good (Table 9). Respondents in 2002-2003 rated quality of their graduate education significantly higher than 2001-2002 respondents. • Of the respondents with assistantships, 57% in 2002-2003 and 48% in 20012002 reported that their assistantship experience was excellent. Thirty-three percent in 2002-2003 and 41%in 20012002 reported it was good (Table 10). Respondents in 2002-2003 rated their assistantship experience significantly higher than 2001-2002 respondents. • In 2002-2003, 52% of respondents with assistantships rated their stipend as excellent or good. In 2001-2002, 56% rated it as excellent or good (Table 10). • In both years, about 75% of respondents with assistantships indicated that the supervision and guidance for assistantship activities was excellent or good (Table 10). 9 T ABLE 8 Over all Opinions 2002-2003 2001-2002 Percentages What is your gener al attitude towar d Ball State?* Very positive Positive Negative Very negative N=233 Ave=3.38 42.9 52.8 3.4 0.9 N=388 Ave=3.27 31.2 64.7 3.9 0.3 N=233 N=386 84.5 7.7 7.7 84.2 6.2 9.6 Would you r ecommend Ball State to someone who wanted to major in your field? Yes No Don’t know * Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). T ABLE 9 Over all Ratings Excellent Good Fair Poor N Ave Percentages Your academic experiences* 2002-2003 2001-2002 367 386 3.40 3.26 47.1 35.2 46.6 55.7 5.2 8.8 1.1 0.3 Your personal enrichment* 2002-2003 2001-2002 365 388 3.32 3.17 47.9 34.8 38.6 48.5 11.2 15.5 2.2 1.0 Quality of your graduate Education* 2002-2003 2001-2002 366 384 3.31 3.20 41.8 33.9 48.4 53.6 8.7 11.5 1.1 1.0 10 T ABLE 10 Assistantship Exper ience Excellent Good Fair Poor N Ave Percentages Assistantship experience* 2002-2003 2001-2002 152 201 3.43 56.6 47.8 32.9 40.8 7.9 8.5 2.6 3.0 Assistantship stipend 2002-2003 2001-2002 151 197 2.52 15.9 14.7 36.4 41.1 31.1 31.0 16.6 13.2 Supervision and guidance for assistantship activities 2002-2003 2001-2002 151 199 3.03 39.7 39.2 16.6 17.1 7.9 8.5 35.8 35.2 11 REASONS FOR CHOOSING BALL STATE Summary Respondents were asked about the number of universities to which they had applied. Respondents were also asked to rate the importance of a list of reasons for enrolling in graduate studies at Ball State and to indicate their most important reason. Figure 3 displays the top ten reasons why respondents chose to attend graduate studies at Ball State University. More than six out of every ten respondents in 2002-2003 and in 2001-2002 indicated they had not applied to any other universities. Three-quarters of respondents in both years reported that a very important reason for choosing Ball State was the availability of a specific program. At least 45% of respondents in both years indicated that very important reasons for choosing Ball State included the availability of a specific program, an outstanding program, the reputation of the department, and the location. Respondents in 2002-2003 gave significantly higher importance ratings to the following important reasons for enrolling at Ball State: reputation of department’s faculty, the personal attention BSU gives to students, relatively low cost to attend, technology resources, and the availability of distance education. • At least 62% of respondents in both years reported that they had not applied to other universities besides Ball State (Table 11). • Approximately one-quarter of respondents in 2002-2003 and in 20012002 indicated they had applied to between one and three schools other than Ball State (Table 11). • Three-quarters of respondents in both years indicated that a very important reason for enrolling at Ball State was the availability of a specific program (Table 12). • More than one-third of respondents in both years indicated that a very important reason for enrolling at Ball State the reputation of faculty in the department (Table 12). • Respondents in 2002-2003 rated their Ball State’s relatively low cost a significantly more important reason to attend Ball State than 2001-2002 respondents (Table 12). • At least one-quarter of respondents in both years indicated that personal attention to students and the reputation of Ball State were very important reasons for deciding to engage in graduate studies at Ball State (Table 12). • Attending Ball State as an undergraduate was a very important factor in deciding to enroll in graduate studies according to 22% of respondents in 2002-2003 (Table 12). • When asked about the most important reason for pursuing graduate studies at Ball State, 21% of respondents in both years reported the availability of a specific program (Table 13). 12 F IGURE 3 Top Ten Reasons Respondents Chose to Enr oll in Gr aduate Studies at Ball State Univer sity 10. Availability of Distance Education 1.59 1.79 2002-2003 1.91 1.79 9. Technology Resources 2001-2002 8. Relatively Low Cost 2.14 2.08 7. Reputation of Ball State 2.15 2.06 6. BSU Gives Personal Attention to Students 2.04 2.2 2.22 2.21 5. Location 2.27 2.12 4. Reputation of Faculty in Department 2.39 2.33 3. Reputation of Department 2.49 2.43 2. Outstanding Department 2.75 2.73 1. Availability of Specific Program 1 Not Important 2 Somewhat Important 3 Very Important Aver age Rating T ABLE 11 To How Many Univer sities Did You Apply Besides Ball State? 2002-2003 2001-2002 Percentages 0 1-3 other schools 4 or more other schools 63.7 28.0 8.0 62.4 24.5 13.1 13 T ABLE 12 Reasons for Choosing To Enr oll in Gr aduate Studies at Ball State I chose to enr oll in graduate studies at Ball State because… Ver y Important Somewhat Important Not Important N Ave Percentages of the availability of a specific program. 2002-2003 2001-2002 366 380 2.75 2.73 78.7 78.2 17.5 16.8 3.8 5.0 Ball State has an outstanding program in my field. 2002-2003 2001-2002 358 377 2.49 2.43 57.8 53.8 33.8 35.5 8.4 10.6 of the reputation of my department. 2002-2003 2001-2002 359 374 2.39 2.33 49.3 47.9 40.4 37.2 10.3 15.0 of the reputation of faculty in my department.* 2002-2003 2001-2002 353 370 2.27 2.12 41.1 36.2 44.5 39.7 of location. 2002-2003 2001-2002 352 378 2.22 2.21 49.1 46.6 23.9 28.0 Ball State gives personal attention to students. * 2002-2003 2001-2002 352 369 2.20 2.04 39.8 31.2 40.6 41.2 14.4 24.1 27.0 25.4 19.6 27.6 * Statistically significant differences exist between 2002-2003 and 2001-2002 on this item (p≤ .05). 14 T ABLE 12 (CONT ’D) Reasons for Choosing To Enr oll in Gr aduate Studies at Ball State I chose to enr oll in graduate studies at Ball State because… Ver y Important Somewhat Important Not Important N Ave of the reputation of Ball State. 2002-2003 2001-2002 Percentages 365 380 2.15 2.06 31.0 26.8 53.4 52.1 15.6 21.1 of its relatively low cost. 2002-2003 2001-2002 350 373 2.14 2.08 38.0 31.4 38.3 45.3 23.7 23.3 of technology resources. * 2002-2003 2001-2002 348 370 1.91 1.79 28.2 22.4 34.5 33.8 37.4 43.8 of the availability of distance education. * 2002-2003 2001-2002 355 370 1.79 1.59 33.0 23.2 12.7 12.2 54.4 64.6 I received an assistantship.* 2002-2003 2001-2002 338 361 1.77 1.93 33.1 41.6 10.4 10.2 56.5 48.2 it was recommended to me. 2002-2003 2001-2002 350 364 1.77 1.74 25.4 22.3 26.0 29.4 48.6 48.4 I attended Ball State as an undergraduate student. 2002-2003 2001-2002 337 337 1.58 1.58 22.3 20.5 13.6 17.2 64.1 62.3 a friend or spouse was also attending. 2002-2003 2001-2002 338 359 1.38 1.33 14.8 10.6 8.9 12.0 76.3 77.4 * Statistically significant differences exist between 2002-2003 and 2001-2002 on this item (p≤ .05). 15 T ABLE 12 (CONT ’D) Reasons for Choosing To Enr oll in Gr aduate Studies at Ball State I chose to enr oll in graduate studies at Ball State because… I was personally recruited by my department. 2002-2003 2001-2002 other. 2002-2003 2001-2002 Ver y Important Somewhat Important Not Important N Ave Percentages 334 348 1.37 1.43 9.9 12.6 17.4 17.8 72.8 69.5 93 56 n/a n/a 35.5 23.2 2.2 10.7 62.4 66.1 T ABLE 13 Most Impor tant Reason for Choosing Ball State 2002-2003 2001-2002 Percentages I chose to enr oll in gr aduate studies at Ball State because… of the availability of a specific program. Ball State has an outstanding program in my field. I received an assistantship. of location. of the availability of distance education. I attended Ball State as an undergraduate student. of the reputation of my department. of the reputation of faculty in my department. it was recommended to me. of the reputation of Ball State. a friend or spouse was also attending. Ball State gives personal attention to students. of its relatively low cost. I was personally recruited by my department. of technology resources. other. 20.8 11.1 21.9 18.2 10.6 15.0 14.6 6.2 2.7 0.4 2.7 2.2 3.5 1.8 1.8 2.2 0.0 4.4 17.7 12.8 10.3 4.0 3.7 2.8 1.7 1.7 1.1 1.1 0.9 0.6 0.0 1.4 16 EVALUATION AND USE OF BALL STATE SERVICES Summary Respondents were asked whether they had used Ball State services and whether they were satisfied with the services. Table 14 includes the exact responses given. Figure 4 displays the percent of 2002-2003 respondents who indicated they used a Ball State service and the percent of those users who were satisfied with the service. Table 15 outlines the percent of respondents who used the service, and of those, the percent who were satisfied. • • • As shown in Table 14, the majority of respondents in both years reported they had not used the Career Center, Counseling and Psychological Services, or the Office of Academic Research. More than 95% of respondents in both years indicated they had used the Registration Procedure or the Bursar’s Office. Of those, at least three-quarters in both years were satisfied with the Registration Procedure and at least 70% in both years were satisfied with the Bursar’s Office (Table 15). The University web site was used by more than 90% of respondents in both years. Of respondents who had used the University web site, at least 80% of respondents in both years reported being satisfied (Table 15). • Significantly fewer 2002-2003 respondents reported using the Library services when compared to 2000-2001 respondents (Table 15). • At least eight out of ten respondents in both years reported using the Ball State Bookstore. Of those, about threequarters were satisfied (Table 15). • In both years, almost 75% of respondents reported they had used University Computing Services and of those, about eight in ten were satisfied (Table 15). • Approximately 39% of respondents in 2002-2003 and 51% of respondents in 2001-2002 indicated that they had used recreational facilities—a significant decrease in its use. At least 85% of those were satisfied with the facilities (Table 15). • About one-quarter of 2002-2003 respondents reported they had used the Career Center, a significant decrease from 2001-2002 (Table 15). • Approximately one in four respondents in both years indicated they had used the Office of Academic Research (Table 15). • Less than ten percent of respondents in 2002-2003 indicated they had used Counseling and Psychological Service, a significant decrease from 2001-2002 (Table 15). • About nine in ten respondents in both years reported that they had used the Office of Graduate Admissions. Of those, about 85% indicated they were satisfied with the services. (Table 15) 17 • Graduate School web site (84% in 20022003 compared to 75% in 2001-2002) (Table 15). Respondents in 2002-2003 were significantly more likely than respondents in 2001-2002 to use the T ABLE 14 Ball State Ser vices I did not use this ser vice. I used this ser vice and I was… Satisfied N Undecided Dissatisfied Percentages Univer sity Ser vices Ball State Bookstore 2002-2003 2001-2002 236 389 17.8 15.9 61.0 66.6 11.9 11.1 9.3 6.4 Bursar’s Office 2002-2003 2001-2002 236 394 5.1 3.8 74.2 72.8 13.1 11.4 7.6 12.0 Career Center* 2002-2003 2001-2002 234 392 76.9 64.0 14.5 21.9 5.1 9.4 3.4 4.6 Counseling and Psychological Services* 2002-2003 2001-2002 234 392 93.6 82.1 3.8 11.2 2.6 4.3 0.0 2.3 Library Services* 2002-2003 2001-2002 235 393 16.6 8.9 73.2 76.3 5.5 7.9 4.7 6.9 Office of Academic Research (Grant Support) 2002-2003 2001-2002 234 392 75.6 77.6 17.5 13.3 4.3 7.7 2.6 1.5 Recreational Facilities* 2002-2003 2001-2002 231 393 61.5 48.6 32.9 44.5 4.8 3.3 0.9 3.6 * Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). 18 T ABLE 14 (CONT ’D) Ball State Ser vices I did not use this ser vice. I used this ser vice and I was… Satisfied N Univer sity Ser vices (cont’d) Registration Procedure 2002-2003 237 2001-2002 393 Undecided Dissatisfied Percentages 3.0 2.0 76.8 80.2 13.5 10.7 6.8 7.1 University Computing Services 2002-2003 2001-2002 234 392 28.2 26.3 56.8 57.1 9.8 12.2 5.1 4.3 University Web Site 2002-2003 2001-2002 237 393 3.8 4.8 81.9 83.7 8.9 7.4 5.5 4.1 Gr aduate School Ser vices The Graduation Office 2002-2003 2001-2002 235 390 16.6 11.5 67.7 73.6 13.2 12.6 2.6 2.3 The Graduate School Web Site 2002-2003 2001-2002 235 391 15.7 24.8 68.9 61.4 12.8 11.0 2.6 2.8 The Office of Graduate Admissions 2002-2003 2001-2002 236 390 9.7 9.2 78.4 77.4 10.6 10.3 1.3 3.1 * Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). 19 F IGURE 4 Use and Satisfaction with Ball State Ser vices for 2002-2003 Respondents Per cent 0 10 20 30 40 50 60 70 80 Registration Procedure 100 97.0 79.1 Bursar's Office 94.9 78.1 University Web Site 85.1 96.2 83.4 87.8 Library Services Ball State Bookstore 74.2 71.8 University Computing Services 38.5 Recreational Facilities 79.2 63.0 24.4 Office of Academic Research 82.2 85.4 23.1 Career Center Counseling & Psychological Services 90 71.9 6.4 60.0 Percent Used Percent of Users Satisfied T ABLE 15 Use and Satisfaction with Ball State Ser vices Used the Ser vice Was Satisfied Percentages Percentages Univer sity Ser vices Registration Procedure 2002-2003 2001-2002 97.0 98.0 79.1 81.8 Bursar’s Office 2002-2003 2001-2002 94.9 96.2 78.1 75.9 University Web Site 2002-2003 2001-2002 96.2 95.2 85.1 88.0 20 T ABLE 15 (CONT ’D) Use and Satisfaction with Ball State Ser vices Used the Service Percentages Was Satisfied Percentages Univer sity Ser vices (Continued) Library Services 2002-2003 2001-2002 ** 83.4 91.1 87.8 83.8 Ball State Bookstore 2002-2003 2001-2002 82.2 84.1 74.2 79.2 University Computing Services 2002-2003 2001-2002 71.8 73.7 79.2 77.5 Recreational Facilities 2002-2003 2001-2002 ** 38.5 51.3 85.4 87.1 Career Center 2002-2003 2001-2002 ** 23.1 36.0 63.0 61.0 Office of Academic Research (Grant Support) 2002-2003 2001-2002 24.4 22.4 ** 71.9 59.1 Counseling and Psychological Services 2002-2003 2001-2002 ** 6.4 17.9 60.0 62.9 21 T ABLE 15 (CONT ’D) Use and Satisfaction with Ball State Ser vices Used the Service Percentages Was Satisfied Percentages Gr aduate School Ser vices The Office of Graduate Admissions 2002-2003 2001-2002 90.3 90.8 86.9 85.3 The Graduation Office 2002-2003 2001-2002 ** 83.4 88.5 81.1 83.2 The Graduate School Web Site 2002-2003 2001-2002 ** 84.3 75.2 81.8 81.6 * Of those who used the service, percentages of respondents who were satisfied with the service. ** Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). 22 DEPARTMENT RATINGS Summary Respondents were asked to rate a number of experiences and opportunities in their respective departments. Overall, the majority of respondents in 2002-2003 and 2001-2002 rated their department experiences and opportunities as excellent or good. Opportunities and experiences rated highest by the 2002-2003 respondents included the professional expertise of faculty, opportunities for interactions with faculty and opportunities for interactions with classmates. Respondents in 2002-2003 rated professional expertise of faculty, availability of courses needed for graduation, quality of teaching, the courses they completed and the quality of computer facilities significantly higher than 2001-2002 respondents. • • • Over half (51%) of respondents in 20022003 indicated that professional expertise of faculty were excellent (Table 16). About 90% of respondents in 2002-2003 and 2001-2002 indicated that professional expertise of faculty was excellent or good (Table 16). About 85% of respondents in both years indicated that opportunities for interactions with faculty were excellent or good (Table 16). • The opportunities for interactions with classmates was rated as excellent or good by at least 85% of respondents in both years (Table 16). • Approximately eight out of ten respondents in both years reported that the availability of courses needed for graduation was excellent or good (Table 16). • In both years, about nine out of ten respondents indicated that the courses they had taken were excellent or good (Table 16). • Significantly more 2002-2003 participants rated the quality of teaching as excellent or good (Table 16). • In both 2002-2003 and 2001-2002, ?? out of ?? respondents rated their consultations about a thesis, dissertation, research paper, or creative project as excellent or good. (Table 16) • At least one-?? of respondents in both years reported that the quality of teaching was excellent. (Table 16) • ?? out of ?? respondents rated their career preparation as excellent or good in both years. (Table 16) • The academic ability of graduate students was rated as excellent by 29% of respondents in 2002-2003 and by 25% of respondents in 2001-2002. In both years, about half rated it as good (Table 16). • At least 70% of respondents rated the quality of computer facilities as excellent or good in both 2002-2003 and 20012002 (Table 16). 23 • • • years rated career preparation as excellent or good (Table 16). Seven out of ten respondents in both years indicated that the quality of library holdings was excellent or good (Table 16). At least 22% of respondents in both years rated the opportunities for research as excellent. Forty-seven percent in 2002-2003 and 49% in 2001-2002 rated them as good (Table 16). About seven in ten respondents in both • The quality of studio facilities was rated as excellent or good by at least 68% of respondents in both years (Table 16). • In 2002-2003, 21% rated the quality of non-computer lab facilities as excellent and 50% rated the quality as good. Ten percent of respondents in 2001-2002 rated the quality as excellent and 60 percent rated it as good (Table 16). T ABLE 16 Opportunities and Exper iences in Respondents’ Depar tment Excellent Good Fair Poor N Ave Percentages Professional expertise of faculty* 2002-2003 2001-2002 237 390 3.40 3.29 51.1 42.3 38.8 45.1 8.9 11.8 1.3 0.8 Opportunities for interactions with faculty 2002-2003 2001-2002 238 395 3.33 3.24 50.0 43.0 36.6 41.3 10.1 12.7 3.4 3.0 Opportunities for interactions with classmates 2002-2003 365 2001-2002 390 3.26 3.30 43.3 43.1 41.4 45.9 13.2 9.0 2.2 2.1 24 T ABLE 16 (CONT ’D) Opportunities and Exper iences in Respondents’ Depar tment Excellent Good Fair Poor N Ave Availability of courses needed for graduation* 2002-2003 2001-2002 Percentages 238 394 3.23 3.10 43.3 36.5 39.5 40.6 14.3 18.8 2.9 4.1 The courses you have taken* 2002-2003 2001-2002 238 393 3.22 3.09 34.5 26.7 55.5 56.5 7.6 15.8 2.5 1.0 Quality of teaching* 2002-2003 2001-2002 237 390 3.17 3.05 33.8 27.2 52.3 52.6 11.4 18.2 2.5 2.1 Availability of faculty as mentors 2002-2003 2001-2002 228 380 3.09 2.99 39.9 33.4 36.0 40.5 17.1 17.6 7.0 8.4 The academic ability of graduate students 2002-2003 2001-2002 361 380 3.06 3.02 28.5 24.7 51.5 55.8 16.9 16.1 3.0 3.4 Interactions with your faculty advisor 2002-2003 2001-2002 221 374 3.00 2.97 39.4 38.8 33.0 29.7 16.3 21.4 11.3 10.2 Quality of computer facilities* 2002-2001 2001-2002 292 337 2.98 2.83 28.4 18.4 48.3 52.8 16.4 22.6 6.8 6.2 Consultations about thesis/ dissertation/research paper/ creative project 2002-2003 2001-2002 255 285 2.96 2.95 33.3 31.2 40.4 40.0 15.7 21.4 10.6 7.4 25 T ABLE 16 (CONT ’D) Opportunities and Exper iences in Respondents’ Depar tment Excellent N Ave Good Fair Poor Percentages Opportunities for experiential learning through internships, practicuums, etc. 2002-2003 280 2001-2002 312 2.94 3.01 32.9 35.4 36.8 36.9 21.4 21.0 8.9 6.7 Quality of library holdings 2002-2003 2001-2002 309 350 2.92 2.83 22.0 20.6 52.1 48.6 21.4 24.3 4.5 6.6 Opportunities for research 2002-2003 2001-2002 312 332 2.88 2.88 24.7 22.3 47.4 49.1 19.2 22.6 8.7 6.0 Career preparation 2002-2003 2001-2002 224 382 2.87 2.90 28.1 27.0 38.8 44.0 24.6 21.5 8.5 7.6 Quality of non-computer laboratory facilities 2002-2003 2001-2002 217 259 2.83 2.76 20.7 10.4 50.2 59.8 20.7 24.7 8.3 5.0 Quality of studio facilities 2002-2001 2001-2002 123 147 2.78 2.81 17.9 16.3 49.6 53.1 25.2 25.9 7.3 4.8 Opportunities for teaching 2002-2003 2001-2002 162 256 2.75 2.71 24.1 19.5 37.0 41.4 28.4 29.7 10.5 9.4 Advice about your career plans 2002-2003 2001-2002 210 353 2.62 2.56 22.4 17.6 33.3 36.9 28.6 29.5 15.7 16.0 26 27 GRADUATE PROGRAM OUTCOMES Summary Respondents were asked graduate program, they were able to communicate effectively in ways that are appropriate to their discipline (Table 17). about outcomes of their graduate program. Overall, at least 80% of the respondents in both years strongly agreed or agreed they had accomplished the program outcomes. • • • More than 95% of respondents in 20022003 and 2001-2002 strongly agreed or agreed that as a result of their graduate program, they had extended their knowledge about the discipline (Table 17). At least 95% of respondents in both years strongly agreed or agreed that as a result of their graduate program, they were committed to the professional and ethical standards of their discipline (Table 17). • Approximately 95% of respondents in both years strongly agreed or agreed that as a result of their graduate program they could analyze, synthesize, and apply knowledge in their discipline (Table 17). • Eighty-five percent of respondents in both years strongly agreed or agreed that as a result of their graduate program, they understood research and scholarship (Table 17). • In both years, about 90%of respondents strongly agreed or agreed that as a result of their graduate program, they could engage in research and scholarship in their discipline (Table 17). In both years, more than one half of respondents strongly agreed and another third agreed that as a result of their T ABLE 17 Gr aduate Pr ogr am Outcomes As a r esult of my gr aduate pr ogr am, I… Str ongly Agr ee N Ave 238 396 4.54 4.57 Agr ee Undecided Disagr ee Str ongly Disagr ee Percentages have extended my knowledge about the discipline. 2002-2003 2001-2002 61.3 60.6 33.6 36.4 2.5 2.3 2.5 0.8 0.0 0.0 28 T ABLE 17 (CONT ’D) Gr aduate Pr ogr am Outcomes As a r esult of my gr aduate pr ogr am, I… Str ongly Agr ee Agr ee Undecided Disagr ee Str ongly Disagr ee N Ave Percentages 369 394 4.58 4.54 63.7 57.9 32.0 38.1 2.7 3.8 1.6 0.3 0.0 0.0 368 395 4.51 4.47 59.0 52.4 35.6 42.8 3.5 4.1 1.6 0.8 0.3 0.0 367 395 4.47 4.42 52.0 47.6 43.9 47.6 3.0 3.8 1.1 1.0 0.0 0.0 237 394 4.20 4.22 39.7 37.1 46.0 52.3 9.7 7.9 4.2 1.5 0.4 1.3 237 393 4.27 4.24 42.6 36.6 45.6 53.4 8.9 8.1 2.5 1.0 0.4 0.8 am committed to the professional and ethical standards of my discipline. 2002-2003 2001-2002 am able to communicate effectively in ways that are appropriate to my discipline. 2002-2003 2001-2002 can analyze, synthesize, and apply knowledge in my discipline. 2002-2003 2001-2002 understand research/ scholarship in my discipline. 2002-2003 2001-2002 can engage in research or creative projects in my discipline. 2002-2003 2001-2002 29 COMPARISON OF ENROLLMENT GROUPS FOR 2002-2003 Summary Respondents in 2002-2003 were divided into three enrollment groups: full-time students with assistantships (teaching, research, or other), full-time students without assistantships, and parttime students. Numerous differences were found between the groups with respect to their demographic characteristics, employment, reasons for choosing Ball State, and use of Ball State services. • Forty-nine percent of respondents were enrolled full-time and had assistantships. About 12% were enrolled full-time but did not have assistantships. Thirty-eight percent were enrolled part-time (Table 18). • More than two-thirds of full-time respondents, including both those with assistantships and those without assistantships, were between the ages of 21 and 30. In significant contrast, less than one-third part-time respondents were between the ages of 21 and 30 (Table 19). • • Nearly all (98%) of part-time respondents were U.S. citizens. In significant contrast, 85% of full-time students with an assistantship and 81% of full-time students without an assistantship indicated they were U.S. citizens (Table 19). Full-time Master’s respondents with assistantships were significantly more likely than other respondents to indicate they had used a thesis to complete their research requirement (Table 19). • Approximately 44% of full-time respondents with assistantships, 41% of part-time respondents, and 27% of full time respondents indicated that they had a previous degree from Ball State (Table 19). • Full-time respondents were significantly more likely than part-time respondents to indicate that they lived in Muncie during their graduate studies at Ball State (79% of full-time students with assistantships and 81% of full-time students without assistantships compared to 17% of parttime students; Table 19). • Nearly all (97%) of the part-time respondents reported that they were employed while enrolled in graduate school. In significant contrast, only 46% of full-time respondents with assistantships and 56% of full-time respondents without assistantships indicated they were employed (Table 20). • Of those who were employed, 19%of full-time respondents with assistantships, 63% of full-time respondents without assistantships, and 86% of part-time respondents reported they were employed full-time in off campus jobs. This difference was statistically significant (Table 20). 30 F IGURE 5 Enr ollment Gr oups Full-time with Assistantship 48% Part-Time 39% Full-time without Assistantship 13% N=290 T ABLE 18 Significant Differ ences in Demogr aphics by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages Age * 21-25 years old 26-30 years old 31-35 years old 36-40 years old 41-45 years old 46-50 years old 51 years old and older n=85 48.2 29.4 10.6 4.7 2.4 0.0 4.7 n=37 29.7 40.5 10.8 2.7 10.8 2.7 2.7 n=112 3.6 26.8 12.5 14.3 12.5 17.0 13.4 Citizenship * U.S. citizen Not U.S. citizen n=86 84.9 15.1 n=37 81.1 18.9 n=112 98.2 1.8 n=133 n=33 n=98 29.3 12.8 19.5 38.3 9.1 12.1 36.4 42.4 3.1 13.3 35.7 48.0 Method Used to Complete Resear ch Requir ement * Thesis Creative Project Research Paper Research Class 31 T ABLE 18 (C ON’T ) Significant Differ ences in Demogr aphics by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages Pr evious Degr ee fr om Ball State Yes No n=140 43.6 56.4 n=37 27.0 73.0 n=111 41.4 58.6 Residence * In Muncie Outside of Muncie n=140 78.6 21.4 n=36 80.6 19.4 n=112 17.0 83.0 * Statistically significant differences exist between enrollment group percentages on this item. (p≤ .05). • • • About 65% of employed full-time respondents with assistantships, 53% of employed full-time respondents without assistantships, and 17% percent of employed part-time respondents reported they were employed part-time in off campus jobs. This difference was statistically significant (Table 20). Of those who were employed, 31% percent of full-time respondents with assistantships, 11% of full-time respondents without assistantships, and 1% of part-time respondents reported they were employed part-time in on campus jobs. This difference was statistically significant (Table 20). Of those with funding, 27% of full-time respondents without assistantships indicated they received GSL/SLS loans. This percentage was significantly higher than the percentages of other enrollment groups (Table 21). • Compared to full-time respondents receiving funding, a significantly higher percentage of part-time respondents receiving funding indicated that they were funded by an employer (32% of part-time students compared to 5% of full-time students with assistantships, and 8% of full-time students without assistantships; Table 21). • Part-time respondents were significantly more likely than full-time respondents to have begun taking classes during the survey year 2002-2003 (84% of parttime students compared to 36% of fulltime students with an assistantship and 54% of full-time students without an assistantship; Table 22). 32 T ABLE 19 Employment by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages Employed * Yes No Of those employed, type of employment ** Full-time Off Campus * Part-time Off Campus * Full-time On Campus Part-time On Campus * n=141 46.1 53.9 n=36 55.6 44.4 n=112 97.3 2.7 n=65 18.5 64.6 4.6 30.8 n=19 63.2 52.6 0.0 10.5 n=108 86.1 17.6 2.8 0.9 Full-time Without An Assistantship Par t-time * Statistically significant differences exist between enrollment group percentages on this item. (p≤ .05). ** Respondents were asked to mark all that apply. T ABLE 20 Financial Assistance by Enr ollment Gr oup Full-time With An Assistantship Percentages Funding * Yes No n=139 100.0 0.0 n=36 61.1 38.9 n=112 58.0 42.0 Of those funded, type of funding ** Teaching Assistantship * Research Assistantship * Other Assistantship * Scholarship from Ball State Grant from Ball State Fellowship from Ball State GSL/SLS loan * Funding from employer * Other n=141 28.4 29.1 59.6 5.7 7.8 3.5 17.0 5.0 9.9 n=37 0.0 0.0 0.0 2.7 10.8 2.7 27.0 8.1 16.2 n=112 0.0 0.9 6.3 2.7 4.5 0.9 9.8 32.1 10.7 * Statistically significant differences exist between enrollment group percentages on this item (p≤ .05). ** Respondents were asked to mark all that apply. 33 T ABLE 21 Year When Star ted Taking Classes by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages When did you fir st star t taking cour ses at Ball State for this degr ee? * Before Fall 2000 2001-2002 2002-2003 n=140 n=37 n=111 19.3 45.0 35.7 13.5 32.4 54.1 0.0 16.2 83.8 * Statistically significant differences exist between enrollment group percentages on this item (p≤ .05). • • • • Part-time respondents were significantly more likely than full-time respondents to report that a very important reason for choosing Ball State was the availability of distance education (63% of part-time students compared to 2% of full-time students with assistantships and 28% of full-time students without assistantships; Table 25). More than 94% of full-time respondents took classes on campus in Muncie. This was significantly higher than the 63% of part-time respondents who took classes on campus (Table 23). Part-time respondents were significantly more likely than full-time respondents to indicate that they had taken classes either via TV at an off-campus site, or with an instructor at an off-campus sight (Table 23). One percent of full-time respondents with assistantships, 11% of full-time respondents without assistantships, and 21% of part-time respondents reported they had taken classes via the internet. This difference was statistically significant (Table 23). • Part-time respondents were significantly less likely than full-time respondents to indicate they had taken the majority of their classes on campus in Muncie (Table 23). • Respondents who went part-time were significantly more likely than full-time respondents to indicate that they took the majority of their classes either via television or via the internet (Table 23). • Full-time respondents with assistantships just as likely as other respondents to indicate they would recommend Ball State to someone considering their major (77% of full-time students with assistantships compared to 94% of fulltime students without assistantships and 89% of part-time students). • When asked about their plans for next year, part-time respondents were significantly more likely than full-time respondents to indicate their plans included returning to or continuing a prior job. Full-time respondents were most likely to indicate their plans included starting a new job. These differences were statistically significant (Table 24). 34 • assistantship was an important factor in choosing to attend Ball State as a graduate student (Table 25). Full-time respondents with an assistantship were significantly more likely to indicate that receiving an T ABLE 22 Locations of Classes by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages Wher e did you take your classes? * On campus in Muncie ** Via the internet ** Via TV at an off-campus site ** With instructor at an off-campus site ** n=140 97.9 0.7 5.0 14.9 n=36 81.1 10.8 10.8 18.9 n=111 62.5 33.9 21.4 52.7 Wher e did you take the major ity of your classes? ** On campus in Muncie Via the internet Via TV at an off-campus site With an instructor at an off-campus site n=139 n=36 n=111 99.3 0.0 0.0 0.7 77.8 11.1 5.6 5.6 46.8 27.0 18.0 8.1 * Respondents were asked to mark all that apply. ** Statistically significant differences exist between enrollment group percentages on this item (p≤ .05). • Part-time respondents were significantly more likely than full-time respondents with assistantships to indicate that the reputation of BSU was a very important reason for attending Ball State (Table 25). • Full-time respondents with an assistantship were less likely to report that the availability of a specific program was a very important reason for choosing Ball State (Table 25). • Full-time respondents were significantly more likely than part-time respondents to indicate that being personally recruited was a very important reason for attending Ball State (Table 25). • Part-time respondents were significantly more likely than other respondents to indicate that location was a very important reason for choosing Ball State 39% of full-time students with assistantships compared to 35% of fulltime students without assistantships and 57% of part-time students (Table 25). • The majority of full-time respondents had applied to at least one other school besides Ball State. In significant contrast, only 17% of part-time respondents applied to at least one other school (Table 26). 35 T ABLE 23 Plans for Next Year by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages What ar e your plans for next year ? * Return to/continue prior job ** Start a new job ** Continue graduate study Other N=141 16.3 64.5 19.1 8.5 n=36 24.3 54.1 10.8 10.8 n=112 68.8 25.0 14.3 7.1 * Respondents were asked to mark all that apply. ** Statistically significant differences exist between enrollment group percentages on this item (p≤ .05). T ABLE 24 Significant Differ ences in Reasons for Choosing to Enr oll in Gr aduate Studies At Ball State by Enr ollment Gr oup Full-time With An Assistantship Very important Somewhat important Not important of the availability of distance education * Very important Somewhat important Not important of the r eputation of Ball State * Very important Somewhat important Not important of the availability of a specific pr ogr am * Very important Somewhat important Not important Par t-time Percentages I chose to enr oll in graduate studies at Ball State because… I r eceived an assistantship * Full-time Without An Assistantship n=139 Ave=2.63 71.9 19.4 8.6 n=32 Ave=1.38 15.6 6.3 78.1 n=92 Ave=1.12 4.3 3.3 92.4 n=134 Ave=1.15 2.2 10.4 87.3 n=36 Ave=1.67 27.8 11.1 61.1 n=106 Ave=2.37 63.2 10.4 26.4 n=138 Ave=1.96 21.0 54.3 24.6 n=37 Ave=2.11 27.0 56.8 27.0 n=109 Ave=2.31 41.3 48.6 10.1 n=138 Ave=2.59 66.7 26.1 7.2 n=37 Ave=2.84 83.8 16.2 0.0 n=110 Ave=2.84 86.4 10.9 2.7 36 T ABLE 24 (C ON’T ) Significant Differ ences in Reasons for Choosing to Enr oll in Gr aduate Studies At Ball State by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages I chose to enr oll in gr aduate studies at Ball State because… I was per sonally r ecr uited * Very important Somewhat important Not important of location * Very important Somewhat important Not important n=133 Ave=1.56 18.0 20.3 61.7 n=34 Ave=1.56 14.7 26.5 58.8 n=92 Ave=1.23 3.3 16.3 80.4 n=135 Ave=2.07 39.3 28.9 31.9 n=34 Ave=1.94 35.3 23.5 41.2 n=106 Ave=2.36 57.4 20.8 21.7 * Statistically significant differences exist between enrollment group on this item (p≤ .05). T ABLE 25 Other Univer sity Applications by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages To how many univer sities did you apply besides Ball State? * 0 1-3 other schools 4 or more other schools n=138 47.1 37.7 15.2 n=36 44.4 38.9 16.7 n=112 83.0 17.0 0.0 * Statistically significant differences exist between enrollment groups on this item (p≤ .05). • Full-time respondents with assistantships were significantly more likely than other respondents to report that they had used the recreational facilities (Table 27). • Full-time respondents were significantly more likely than part-time respondents to indicate that they had used library services (Table 27). • Part-time respondents were significantly less likely than full-time respondents to report that they had used the Career Center (Table 27). • Part-time respondents were significantly less likely than full-time respondents to report that they had used the Ball State Bookstore. Of those who had used the 37 Bookstore, full-time respondents with assistantships were significantly less likely than other respondents to indicate that they were satisfied with the services (Table 27). • • • Part-time respondents were significantly less likely than full-time respondents to report that they had used the Office of Academic Research (Table 27). Full-time respondents without assistantships were significantly less likely to report that they had used the office of Graduate Admissions (Table 27). Computing Services. Of those who had used University Computer Services, fulltime respondents with assistantships were significantly less likely than other respondents to indicate that they were satisfied with the services (Table 27). • Full-time respondents with assistantships were significantly more likely to rate the opportunities to interact with classmates as excellent or good. (Table 28) • Full-time respondents with assistantships were significantly more likely to rate the opportunities to interact with faculty as excellent or good. (Table 28). Full-time respondents were significantly more likely than part-time respondents to report that they had used University T ABLE 26 Significant Differ ences in Use and Satisfaction with Ball State Ser vices by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Percentages Par t-time Recr eational Facilities Used the service * Were satisfied (n=85) 69.4 (n=59) 89.8 (n=37) 51.4 (n=19) 78.9 (n=107) 8.4 (n=9) 77.8 Car eer Center Used the service * Were satisfied (n=86) 38.4 (n=33) 66.7 (n=37) 32.4 (n=12) 41.7 (n=109) 6.4 (n=7) 84.7 Libr ar y Ser vices Used the service * Were satisfied (n=86) 98.8 (n=85) 83.5 (n=37) 86.5 (n=32) 87.5 (n=110) 70.0 (n=77) 93.5 Ball State Bookstor e Used the service * Were satisfied * (n=85) 92.9 (n=79) 63.3 (n=37) 91.9 (n=34) 73.5 (n=112) 70.5 (n=79) 84.8 38 T ABLE 26 (C ON’T ) Significant Differ ences in Use and Satisfaction with Ball State Ser vices by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Percentages Par t-time Office of Academic Resear ch (Gr ant Support) Used the service * Were satisfied (n=86) 36.0 (n=31) 71.0 (n=36) 25.0 (n=9) 55.6 (n=110) 13.6 (n=15) 86.4 Office of Gr aduate Admissions Used the service * Were satisfied (n=86) 94.2 (n=81) 81.5 (n=36) 77.8 (n=28) 92.9 (n=112) 91.1 (n=102) 89.2 Counseling and Psychological Ser vices Used the service * Were satisfied (n=86) 10.5 (n=9) 66.7 (n=37) 8.1 (n=3) 66.7 (n=109) 1.8 (n=2) 50.0 Univer sity Computer Ser vices Used the service * Were satisfied * (n=85) 84.7 (n=72) 70.8 (n=37) 86.5 (n=32) 84.4 (n=110) 56.4 (n=62) 87.1 Note: Satisfaction percentages are among those who used the service. * Statistically significant differences exist between 2002-2003 and 2001-2002 percentages on this item (p≤ .05). T ABLE 27 Significant Differ ences in Opportunities and Exper iences in Respondents’ Depar tments by Enr ollment Gr oup Full-time With An Assistantship Full-time Without An Assistantship Par t-time Percentages rating this excellent or good Opportunity to interact with classmates* Opportunity to interact with faculty* n=141 91.1 n=36 75.0 n=110 80.0 n=86 94.2 n=37 81.0 n=112 82.1 * Statistically significant differences exist between enrollment group percentages on this item (p≤ .05). 39 SUMMARY AND CONCLUSIONS Overall, respondents to the 2002-2003 and 2001-2002 Graduate Student Exit Surveys had positive opinions about the University, their department, and their experiences. In both years, at least 95% reported that their general attitude toward Ball State was very positive or positive. In both years, about 85% would recommend Ball State to someone who wanted to major in their field. About nine out of ten respondents in 2002-2003 and 2001-2002 rated their academic experiences as excellent or good. In both years, nearly nine out of ten rated the quality of their graduate education as either excellent or good. The majority of respondents, in both years, indicated they were satisfied with the University services they had used. Specifically, at least 81% of those who had used the university web site were satisfied. Of those who used the Office of Graduate Admissions, 78% in 20022003 and 77% in 2001-2002 were satisfied. In both years, more than three-quarters of those who had used the registration procedure were satisfied. At least 74% of respondents who had used the Bursar’s Office or the Library Services were satisfied. In 2002-2003, respondents were less likely than respondents in 2001-2002 to indicate they had used the Library Services, Recreational Facilities, Career Center, the Counseling and Psychological Services Center, and the Graduation Office. The majority of respondents in both years rated department opportunities and experiences as excellent or good. Professional expertise of faculty and opportunities for interactions with faculty were rated as either excellent or good by at least 50% of respondents. Ratings for opportunities in respondents’ departments significantly rose in the areas of professional expertise of faculty, availability of courses needed for graduation, courses completed, quality of teaching, and the quality of computer facilities. About 95%of respondents in both years strongly agreed or agreed that as a result of their graduate program they had accomplished various program outcomes including: extending their knowledge about their discipline; being committed to the professional and ethical standards of their discipline; being able to communicate effectively in ways appropriate for their discipline; and being able to analyze, synthesize, and apply knowledge in their discipline. In 2002-2003, full-time respondents with assistantships, full-time respondents without assistantships, and part-time respondents were significantly different in a number of demographic characteristics including age, citizenship, residence, and employment. Full-time respondents were less likely than part-time respondents to report that they took classes at either off-campus locations, via television, or via the internet. Part-time respondents were less likely than full-time respondents to indicate that they had used numerous Ball State services including Career Center, Counseling and Psychological Services, library services, the Office of Academic Research, recreational facilities, and computing services. 40