The Art of Leadership Fisher College of Business Faculty Faculty Honors Finance Professor Deborah A. Ballam received her PhD in history from The Ohio State University. Professor Ballam also holds a JD from Ohio State. Jay B. Barney, Bank One Chair for Excellence in Corporate Strategy and professor of management and human resources, was selected by Lund University for receipt of the Doctor of Philosophy, honoris causa. Marketing Professor Roger Blackwell was one of four professors who received The 1997 Ohio State Outstanding Faculty award. Nominations were based on teaching excellence, student exposure and development, contributions to the professor’s field, and contributions to the university. The Columbus Foundation named James L. Ginter, MBA program chair and professor of marketing, chair of its Information and Marketing Committee. Jerald Greenberg, Abramowitz Professor of Business Ethics, was invited to give the honor’s address at the May meeting of the American Psychological Society in Washington, D.C. The Art of Leadership Jay B. Barney Bank One Chair for Excellence in Corporate Strategy Professor of Management and Human Resources Last May, the 16th Annual Advertising and Consumer Psychology conference was held in Columbus, Ohio. Leadership Activities: Fisher Committee for Graduate Education in Labor & Human Resources Ford-OSU Partnership Steering Committee Fisher Research Committee Fisher Salary Appeals Committee President, Business Policy & Strategy Division, Academy of Management Senior Editor, Organization Science Co-chaired by Marketing Professor Curtis P. Haugtvedt, the conference examined research relevant to the development of communications and other promotions designed to influence the health-related behaviors of consumers. The program featured top national academic, practitioner, and government researchers. Two of the three 1997 Ohio State University Career Services Awards were presented to Fisher faculty members Robert P. Leone, Berry Chair of Marketing, and Accounting Professor Raymond Krasniewski. JAY B. BARNEY • I like to talk to my students about what I call “moral leadership”—leading not through fear or manipulation, but through reason, patience, concern, respect, and a Professor Robert P. Leone, Berry willingness to listen. A true leader inspires his or her team Chair of Marketing, was named 1997 to see the greater good that may be achieved through coop- “Marketer of the Year” by the Co- eration. I see students exhibit this quality of leadership in lumbus Chapter of the American my Business Solution Team class as they consult with cor- Marketing Association. porations. They are often required to work with business leaders to help them understand that some of their “pet The Alpha Gamma Chapter of Sigma theories” regarding how a problem should be solved are Chi at The Ohio State University se- not always viable. lected Accounting Professor Kenneth As academic leaders, we need to do more to teach R. Pelfrey to receive the 1996-1997 leadership skills. We must give our students leadership op- Outstanding Teaching Award. portunities and then give them the latitude to succeed. If they fail, we must provide them with another opportunity, and then another, until they discover for themselves how to succeed. In pursuit of leadership, we should always ask ourselves, “What is the right thing to do?” The leader who can communicate this vision in an environment of cooperation can build an effective organization. A leader who can instill loyalty and personal commitment in his or her staff can outperform and outproduce the competition. dignity respect optimism 17 The Art of Leadership Faculty Editorial Activities Well established in their respective the editorial boards of the Journal of James L. Ginter sits on the editorial fields, Fisher College of Business fac- Marketing Research and the Journal board of the Journal of Strategic Mar- ulty collaborate both nationally and of Consumer Psychology. keting. Stephen A. Buser is an associate edi- Jerald Greenberg is on the editorial tor for the Journal of Finance, the boards of Organizational Behavior Journal of Housing Research, and and Human Decision Processes, the Housing Policy Debate. Journal of Management, and Sage Se- internationally in all facets of research, training, and presentation. More than half of Fisher faculty are members of editorial boards of the most prestigious journals in their dis- ries in Business Ethics. ciplines, helping to shape future ap- David A. Collier has served on the proaches to management. editorial board of the International Nicholas G. Hall is associate editor Journal of Service Industry Manage- for Operations Research, Manage- ment since 1989, the editorial board ment Science, and IIE Transactions. of the Case Research Journal since He is also a Standing Review Panel 1987, and the editorial review board member of the Hong Kong Research of the Journal of Operations Manage- Grants Council. Greg M. Allenby is an associate editor of Marketing Science and the Journal of Business and Economic Statistics. In addition, he serves on the editorial board of the Journal of Marketing Research. Deborah A. Ballam is the managing editor of the American Business Law Journal. ment since 1988. Curtis P. Haugtvedt is on the editorial Martha C. Cooper is on the editorial boards of the Journal of Consumer boards of the International Journal of Research, the Journal of Consumer and Physical Distribution and Logistics Market Research, and the Journal of Management, the Journal of Business Empirical Generalizations in Market- Jay B. Barney is on the editorial Logistics, and the Journal of Transpor- ing. He is an associate editor of the boards of the Strategic Management tation Management. She is also an ad Journal of Consumer Psychology. Journal, the Journal of Business Ven- hoc editor for the Journal of Retailing. turing, and the Columbia Journal of World Business. Neelima M. Bendapudi serves on the editorial board of the Journal of Marketing. North American editor of the Journal tion Science. of Property Research, the leading non- Peter D. Easton is associate editor of the Journal of Accounting and Economics, Accounting Horizons, Review W.C. Benton currently serves as a of Accounting Studies, and Account- guest editor for the European Journal ing and Business Research. of Operational Research and sits on the editorial board for the Journal of Operations Management. nal of Housing Research, and the He serves as associate editor of the Journal of Financial Services Research. Robert L. Heneman is a member of the editorial boards of Human Re- Leslie M. Fine serves on the editorial source Management Review, Compen- board of the Journal of Personal Sell- sation and Benefits Review, and the ing and Sales Management, which rec- Human Resource Planning Journal. Robert E. Burnkrant is the editor of ognized her with an Excellence in Re- the Journal of Consumer Research, viewing award. of Business. He is also a member of ence and Urban Economics, the Journal of Housing Economics, the Jour- counting Research and Accounting rial board of Accounting Review. currently housed at the Fisher College Real Estate Economics, Regional Sci- editorial boards of Contemporary AcHorizons and has served on the edito- agement. the editorial boards of the Journal of Journal of Money Credit and Banking. the Production and Operations Manof the Journal of Operations Man- U.S. real estate journal. He is also on John C. Fellingham is currently on the William L. Berry is the area editor of agement Journal and associate editor Patric H. Hendershott currently is the John R. Current is co-editor of Loca- Daniel L. Jensen serves on the editorial boards of Issues in Accounting Education, the Journal of Accounting and Public Policy, and The Ohio State University Press. 18 The Art of Leadership William L. Berry Richard M. Ross Chair in Management Professor of Management Sciences Jay S. Kim is a member of the editorial board for the Quarterly Journal of Leadership Activities: Director of Center for Excellence in Manufacturing Management Fisher Endowed Appointments Committee Fisher Research Committee Former Liaison to the Ohio Governor’s Board of Regents Steel Advisory Commission Associate Editor, Journal of Operations Management Business and Economics. Elliot I. Klayman currently serves as an editor of the Real Estate Law Journal. Douglas M. Lambert is the co-founder and co-editor of the International Journal of Logistics Management. In addition, he serves as member of the editorial review boards of the Journal of Marketing Channels, Marketing Education Review, the International Journal of Physical Distribution and expertise competition innovation Logistics Management, and the Journal of Business Logistics. Robert P. Leone is an editorial review board member for the Journal of Mar- WILLIAM L. BERRY • United States manufacturers face a major keting and Marketing Science. He is challenge to be competitive in the world marketplace. In or- also an occasional reviewer for the der to be competitive, they must achieve innovations in their Journal of Marketing Research, the products and systems. We’ve learned that the companies who Journal of Consumer Research, and succeed understand the importance of the operations func- the Journal of Advertising. tion in a business and are able to deliver quality products at G. Keong Leong serves as associate editor of the Journal of Operations Management and is a member of the editorial review board for the Quality Management Journal. the right price, the right margins, and the right time. Those who want to remain on the leading edge utilize the expertise of Fisher faculty through the Center for Excellence in Manufacturing Management. By promoting close ties with manufacturing companies, the center produces, discusses, and disseminates leading edge information—knowl- Roy J. Lewicki serves on the editorial edge that flows both ways. I’m pleased to report that 40% of boards of the Negotiation Journal and the center’s sponsoring board members have won Industry the Journal of Management Education. Week’s America’s Best Plant Award within the last five years. He has also recently been named to These companies seek the leadership of Fisher faculty three-year terms on the editorial boards because of their depth of expertise in their fields; their skills of the Academy of Management Re- in listening, observing, and communicating; and their ability view and Organizational Behavior and to work effectively with all levels of management. It’s our Human Decision Processes. goal to instill these leadership qualities in our students, as Stephen L. Mangum is a member of the editorial board for the International Journal of Manpower. well. When we provide our MBAs with internship opportunities, they gain manufacturing knowledge that prepares them for future leadership roles. Waleed A. Muhanna currently serves as a member of the editorial board of the Journal of Information Technology and Management. 19 The Art of Leadership Faculty Editorial Activities Deborah A. Ballam Professor of Legal Environment, Department of Finance Director of Undergraduate Business Administration Honors Program Leadership Activities: Facilitator, Ohio State University Women’s Grassroots Network Chair, Council on Academic Excellence for Women Senator, University Senate Co-chair, Fisher College Personnel Committee Co-chair, Fisher College Climate Committee Co-chair, Feminist Jurisprudence Section, Academy of Legal Studies in Business Richard J. Murdock is an ad hoc reviewer for Issues in Accounting Education. Paul C. Nutt is a senior editor of Organizational Science. Erik Rolland serves as associate editor for the Journal of Heuristics, INFORMS Journal on Computing, the Journal of Information Technology and Management, and the International Journal of Computational Intelligence and Organizations. Anthony B. Sanders is the associate editor of the Journal of Real Estate Economics and the Journal of Real Estate Finance and Economics. DEBORAH A. BALLAM • One of the primary goals of any leader should be to help others reach their full potential. People are best able to do this in an environment character- David A. Schilling is the associate editor of Location Science. ized by warmth, honor, and dignity. Thus, the most effective Oded Shenkar serves on the editorial leaders facilitate rather than dictate, providing direction boards of the Journal of International without giving orders. In so doing, they reinforce the belief Business Studies, the Journal of Man- that by working together individuals can make things hap- agement Inquiry, Management Inter- pen to accomplish organizational goals. national Review, and Organization Positive results require a positive process. Good leaders enable their teams to arrive at conclusions based on group participation—where people feel ownership at all levels. At the same time that individual ideas are shared and respected, the energy of the group is focused on achieving a common goal. Fisher undergraduate students in the newly developed Studies. Eric E. Spires is a member of the editorial board of Auditing: A Journal of Practice and Theory. In addition to serving as managing editor of the Journal of Finance, which Business Administration Honors Program are exposed to this is currently housed at the Fisher Col- “group energy” through team building activities that begin lege, Professor René M. Stulz is an during orientation and continue throughout the academic associate editor of seven other aca- program. Through these team experiences, our students learn demic and practitioner journals. a valuable lesson about leadership and teamwork — that everyone must be successful or no one succeeds. William Todor is on the editorial boards of the Journal of Management and Human Resource Planning. integrity communication cooperation 20 The Art of Leadership Douglas M. Lambert Raymond E. Mason Professor of Transportation and Logistics Professor of Marketing H. Rao Unnava is on the editorial review board of the Journal of Consumer Research. Leadership Activities: Director, The Global Supply Chain Forum Founding Co-Editor, The International Journal of Logistics Management Chair, Fisher College Logistics Program Committee Fisher College Executive Programs Committee Fisher Endowed Appointments Committee Fisher College Executive Education Committee Recipient of all three Council of Logistics Management Awards (the only individual to have received more than one of these prestigious awards): • First Recipient of the Journal of Business Logistics Founder’s Award, 1997 (for outstanding research that has made “a profound impact on the theory and practice of logistics”) • Distinguished Service Award • Doctoral Research Grant Rakesh V. Vohra is an associate editor of Management Science. Ralph A. Walkling is an associate editor of the Journal of Financial and Quantitative Analysis, Financial Management, and Financial Review. He is also a member of the editorial board for the International Journal of Finance and Accounting. David E. Wallin is currently on the editorial board of the Journal of Management Accounting Research. John P. Wanous serves on the editorial boards of the Journal of Organizational Behavior, Group and Organization Management, and Human Resource Management. Peter T. Ward is an associate editor of enthusiasm energy involvement the Journal of Operations Management and is on the editorial review DOUGLAS M. LAMBERT • Enthusiasm is a key element in leader- boards of the Production and Opera- ship. In my life I have been greatly influenced by individuals tions Management Journal and the who loved their work. A leader’s enthusiasm generates en- Quality Management Journal. ergy, which in turn is imparted to those around him or her. David D. Williams is a member of the editorial board of the Journal of Accounting & Public Policy and Advances in Accounting. This is especially true of business education and research. Our logistics research at the college has focused on topics that are exciting and relevant to industry throughout the world—developing supply chain partnerships, implementing supply chain management, measuring logistics per- Richard A. Young serves on the edito- formance, examining how logistics affects profitability, to rial board of Accounting Review. name but a few. If we show leadership in terms of research, we then have an opportunity to turn those research projects into educational opportunities, especially for our executive education programs. I have served as a faculty member for more than 400 executive development programs in North and South America, Europe, Asia, and Australia, and I’ve seen how our research is having an impact on the corporate community in these countries. It’s exciting to be involved in this process and to see the leadership role the Fisher College has shown in helping these emerging programs. 21 The Art of Leadership Faculty Research A Sampling of Faculty Research, Daniel L. Jensen and David M. Finance 1996-97 Academic Year Cottrell, “Cost Allocation,” The Zhiwu Chen and Gurdip Bakshi, “An Handbook of Technology Manage- Alternative Valuation Model for Con- Accounting and MIS Anil Arya, John C. Fellingham, and Jonathan Glover, “Teams, Repeated Tasks, and Implicit Incentives,” Journal of Accounting and Economics, forthcoming. Anil Arya and Jonathan Glover, “The Role of Budgeting in Eliminating Tacit Collusion,” Review of Accounting Studies, forthcoming. ment, CRC Press, forthcoming. Waleed Muhanna, J. Jiang, and R. Pick, “The Impact of Model Perfor- Zhiwu Chen and Gurdip Bakshi, mance-History Information on User’s “Equilibrium Valuation of Foreign Confidence in Decision Models: An Exchange Claims,” Journal of Fi- Experimental Examination,” Com- nance, 1997. puters in Human Behavior, 1996. Concepts in Real Estate Research,” Patterson, “Mean-Variance Analysis Journal of Property Research, 1997. of the Performance of Spatial Ordering Methods,” International Journal ology: The Importance of Suppressing of Geographical Information Science, Marginal Totals,” IEEE Transactions forthcoming. forthcoming. B. Dodin, A.A. Elimam, and Erik Rolland, “Tabu Search in Audit P.C. Chu, “Actors and Scripts: Ob- Scheduling,” European Journal of ject-Oriented Simulation of Enterprise Operational Research, 1997. Systems,” Journal of Systems and Software, 1997. Erik Rolland and R. Maghroori, “Enhancing Corporate Investment Deci- Peter D. Easton, “The Argument for sions for IS/T: The Role of Leadership Earnings: How Earnings Take Their Strategies,” Measuring Information Place in Picking Stocks,” JASSA, Technology Investment Payoff: Con- 1996. temporary Approaches, ed. MA Peter D. Easton, “Use of Comparisons of Patterns of Stock Return and Mahmood (Harrisburg, PA: IDEA Group Publishing), 1997. Accounting Data in Understanding Ronald R. King and David E. Wallin, Apparently Anomalous Returns to “Managerial Incentives for Disclosure Accounting-based Trading Strate- Timing,” Journal of Management gies,” Contemporary Accounting Re- Accounting Research, 1996. search, 1997. Anil Arya, Jonathan Glover, and Ri- Patric H. Hendershott, “Valuing Properties When Comparable Sales Do Not Exist and the Market is in Disequilibrium,” Journal of Property Research, 1996. Bernadette A. Minton, Christopher Géczy, and Catherine Schrand, “Why Firms Used Currency Derivatives,” Journal of Finance, September 1997. Bernadette A. Minton, “An Empirical Examination of Basis Valuation Models for Plain Vanilla U.S. Interest Rate Swaps,” Journal of Financial Economics, 1997. Timothy Opler, M. Saron, and S. Titman, “Corporate Liability Management,” Journal of Applied Corporate Finance, 1997. John C. Persons, “Heterogeneous Shareholders and Signaling with Share Repurchases,” Journal of Cor- Daniel L. Jensen and Edward N. chard A. Young, “Mechanism Design Coffman, eds. James L. Pierce: A Col- under Alternative Information Struc- lection of His Writings, Vol. 3, The tures and Constrained Capacity,” John C. Persons and Vincent A. Accounting Hall of Fame Series in Journal of Economic Theory, 1996. Warther, “Boom and Bust Patterns in Accounting History, The Ohio State University, 1997. Anil Arya, Jonathan Glover, and Richard A. Young, “Capital Budgeting in a Multidivisional Firm,” Journal of Accounting, Auditing, and Finance, 1996. 22 Patric H. Hendershott, “Equilibrium Waleed Muhanna, A. Kumar, and R. P.C. Chu, “Cell Suppression Method- on Knowledge and Data Engineering, tingent Claims,” Journal of Financial Economics, forthcoming. porate Finance, 1997. the Adoption of Financial Innovations,” Review of Financial Studies, forthcoming. The Art of Leadership Susan L. Josephs Associate Dean for Educational and Professional Diversity Anthony B. Sanders, Stephen A. Buser, and Andrew Karolyi, “Ad- Leadership Activities: Fisher Executive Committee Fisher Committee for Educational and Professional Diversity Ford-OSU Partnership Steering Committee justed Forward Rates as Predictors of Future Spot Rates,” Journal of Fixed Income, 1996. Anthony B. Sanders and Andrew Karolyi, “The Variation of Risk Premiums in Real Estate Returns,” Journomics, forthcoming. Paul H. Schultz, Paul Clyde, and Mir Zaman, “Trading Costs and Exchange Listing: The Case of Firms that Voluntarily Move from the American Stock Exchange to the NASDAQ,” Journal of Finance, forthcoming. SUSAN L. JOSEPHS • Diversity must encompass all aspects of our Paul H. Schultz and Jeffrey Harris, lives, including how we all do business. We live in a diverse “The Importance of Firm Quotes and world with diverse customers and diverse employees. It is Rapid Executions: Evidence from the simply good business and good management to respect the January 1994 SOES Rules Change,” differences of those with whom we live and work. With the Journal of Financial Economics, creation of my position as associate dean for educational and forthcoming. professional diversity, the college took a leading role in the academic community by committing itself to preparing stu- René M. Stulz and Andrew Karolyi, “Why Do Markets Move Together? An Investigation of U.S.-Japan Stock Return Comovements,” Journal of Finance, 1996. dents, faculty, and staff to work in an increasingly diverse environment. This move on the part of the college was a bottom line initiative, not a federal mandate. One example of the college’s leadership in this area is its overarching aggressive policy concerning the continuous René M. Stulz, Kooyul Jung, and recruitment of key faculty. Other examples include our out- Yong-Cheol Kim, “Timing, Invest- reach activities with external constituents, such as the MBA ment Opportunities, Managerial Dis- Corporate Mentoring program. We pair women, minority, cretion, and the Security Issue Deci- and international students with corporate mentors to help sion,” Journal of Financial with the challenges they will face in their future careers. The Economics, 1996. program truly prepares students to become leaders in a di- Jon Karpoff, Paul Malatesta, and Ralph A. Walkling, “Corporate Governance and Shareholder Initiatives: Empirical Evidence,” The Journal of Financial Economics, 1996. teamwork vision diversity visibility nal of Real Estate Finance and Eco- verse workplace. Leadership asks us to train ourselves to run counter to some of our basic psychology. We have to get outside of ourselves and view the world through the eyes of others. It demands that we truly listen rather than simply sending back our own ideas. These personal qualities are not always found in the smartest person or the one with the highest test scores. They are found in those people who possess new ways of seeing, rather than seeing new things. 23 The Art of Leadership Faculty Research Waleed A. Muhanna Associate Professor of Accounting & MIS WALEED A. MUHANNA • Advances in computer and communications technologies are transforming the very nature of managerial work and reshaping the structure of organizations, the way firms operate, relate to other firms, and compete in the global marketplace. At the Fisher College we have worked hard during the last four years to provide curricula that are state-of-the-art in both content and pedagogy. We have become a leader among business schools in leveraging the web and other technologies to enhance course contents and flexibility and maximize the efficiency of instructional delivery and student learning. Students already see how these technologies are transforming instructional and other services at the college. It is very important for our students to realize that these technologies are the foundations of a new digital Classifications on Financial Research,” Journal of Financial and Quantitative Analysis, 1996. Management and Human Resources Jay B. Barney, B. Fuerst, and F. Mata, “Information Technology and Sustained Competitive Advantage: A Resource-Based Analysis,” MIS Quarterly, 1996. Jay B. Barney, Gaining and Sustaining Competitive Advantage (Reading, MA: Addison-Wesley), 1997. Jerald Greenberg, Negotiating the Gray Zone: A Guide to Stemming the Tide of Invisible Losses (San Francisco: Jossey-Bass), forthcoming. Jerald Greenberg and R. Cropanzano, Advances in Organizational Justice (San Francisco: New Lexington), forthcoming. C. von Hippel, Stephen L. Mangum, David B. Greenberger, Robert L. Heneman, and J.D. Skoglind, “Temporary Employment: Can Organizations and Employees Both Win?” Academy of Management Executive, 1997. economy, not just new tools. The ability to lead organizations Robert L. Heneman, C. von Hippel, in directions that leverage the new technologies will be a key D. Eskew, and David B. Greenberger, success factor in the future. Most business programs focus on “Strategic Rewards in Unionized En- solving today’s problems with today's technologies. We take a vironments,” American Compensa- different approach: preparing our students to work with new tion Association Journal, 1997. technologies throughout their careers and helping them be- Belton Fleisher, Yong Yin, and come change agents in business and industry. This requires a Stephen M. Hills, “The Role of Hous- clear vision about what, how, and where technology can best ing Privatization and Labor-market be used; careful planning; and the ability to motivate and Reform in China’s Dual Economy,” enlist the support of others. In the courses I teach, I make it a China Economic Review, Volume 8 practice to point out these leadership characteristics and Number 1 (1997). strategies for managing the change process. 24 Walkling, “The Impact of Industry vision strategy motivation Leadership Activities: Interim Co-director, Center for Information Technologies Management Committee for Graduate Education in Accounting & MIS MIS Program Committee MBA Program Policy Committee Undergraduate Program Policy Committee Career Services Advisory Committee World Wide Web Ad Hoc Committee Professional Experience Program Committee Adviser, Ohio State Information Systems Association Kathleen M. Kahle and Ralph A. The Art of Leadership P. Roberto Garcia and Stephen M. John P. Wanous and Arnon E. David A. Collier and Darryl Wilson, Hills, “Meeting ‘Lean’ Competitors: Reichers, “Overall Job Satisfaction: “The Role of Automation and Labor Ford De Mexico’s Industrial Rela- How Good Are Single-item Mea- in Determining Customer Satisfaction tions Strategy,” Work and Workers in sures?” Journal of Applied Psychol- in a Telephone Repair Service,” Deci- the North American Auto Industry, ogy, 1997. sion Sciences, forthcoming. Management Sciences John R. Current, S. Ratick, and C. S. W.C. Benton and R. Srivastava, “Pur- ReVille, “Dynamic Facility Location P.W. Mulvey and Howard J. Klein, chase Quantity Discounts and Open When the Total Number of Facilities “The Impact of Perceived Loafing Order Rescheduling in an Assemble- is Uncertain: A Decision Analysis Ap- and Collective Efficacy on Group to-Order Environment: The Hidden proach,” European Journal of Opera- Goal Processes and Group Perfor- Economic Tradeoffs,” European Jour- tional Research, 1997. mance,” Organizational Behavior nal of Operational Research, 1997. edited by Steve Babson and Huberto Juarez, forthcoming. and Human Decision Processes, C.A. Weber, John R. Current, and A. W.C. Benton and Michael Maloni, Desai, “Non-cooperative Negotiation “Supply Chain Partnerships: Oppor- Strategies for Vendor Selection,” Eu- Howard J. Klein and Jay S. Kim, “A tunities for Operations Research,” ropean Journal of Operational Re- Field Study of the Influence of Situ- European Journal of Operational search, 1997. ational Constraints, Leader-Member Research, 1997. forthcoming. Exchange and Goal Commitment on Nicholas G. Hall and C. C. Bozarth, William L. Berry, and S. Sriskandarajah, “A Survey of Ma- Chapman,” Market-Manufacturing chine Scheduling Problems with Congruence: Measuring the Strategic Blocking and No-Wait in Process,” Roy J. Lewicki, R. Bies, and B.H. Fit Between Market Requirements Operations Research, 1996. Sheppard, Research on Negotiation in and Manufacturing Capability,” De- Organizations, Vol. 6 (Stanford, CT: cision Sciences Journal, 1997. Performance,” Academy of Management Journal, forthcoming. JAI Publications), 1997. Nicholas G. Hall, H. Kamoun, and C. Sriskandarajah, “Scheduling in Ro- T.E. Vollmann, William L. Berry, and botic Cells: Classification, Two and Roy J. Lewicki and R. Robinson, “A D.C. Whybark, Manufacturing Plan- Three Machine Cells,” Operations Factor Analytic Study of Negotiator ning and Control Systems (4th ed.) Research, 1997. Ethics,” Journal of Business Ethics, (Homewood, IL: Business One Irwin), forthcoming. 1997. Andrew Sum, Stephen L. Mangum, Amelia S. Carr and Larry R. Smeltzer, the Potential of Advanced Manufac- et. al., “A Generation of Challenge: “An Empirical Definition of Strategic turing Technologies,” Journal of Op- Pathways to Success for Urban Purchasing,” International Journal of erations Management, forthcoming. Youth,” Institute for Policy Studies, Purchasing and Supply Management, Johns Hopkins University, Mono- forthcoming. graph 97-03, 1997. Amelia S. Carr and John N. Pearson, Garth Mangum and Stephen L. “Strategically Managed Buyer-Sup- Mangum, Programs in Aid of the plier Relationships,” 1997 DSI An- Poor (Johns Hopkins University nual Conference Proceedings, forth- Press, Baltimore), 1997. coming. K.K. Boyer, G. Keong Leong, Peter T. Ward, and L.J. Krajewski, “Unlocking Glenn W. Milligan, “Cluster Analysis,” Encyclopedia of Statistical Sciences, Vol. 2, 1997. Richard Cheng and Glenn W. Milligan, “Measuring the Influence of Individual Data Points in a Cluster Analysis,” Journal of Classification, 1996. David A. Collier, “Interlinking Process Performance to Customer Satisfaction,” Advancing Service Quality: A Global Perspective, 1996. 25 The Art of Leadership Faculty Research Paul C. Nutt, “How Decision Makers Peter E. Rossi, Robert E. McCulloch, Curtis P. Haugtvedt and Consumer Evaluate Alternatives and the Influ- and Greg M. Allenby, “The Value of Psychology Seminar: “Beyond Fact ence of Complexity,” Management Purchase History Data in Target Mar- and Artifact: An Assessment of Science, forthcoming. keting,” Marketing Science, 1996. Fishbein and Middlestadt’s Perspec- Paul C. Nutt, “Framing Strategic De- Neelima M. Bendapudi, Surendra N. cisions,” Organization Science, forth- Singh, and Venkat Bendapudi, “En- coming. hancing Helping Behavior: An Inte- Erik Rolland, David A. Schilling, and John R. Current, “A Tabu Search Approach to the p-Median Problem,” Curtis P. Haugtvedt and J.R. Priester (1997) “Conceptual and Method- 1996. ological Issues in Advertising Effec- search, 1996. L. Berry, “Customers’ Motivations SIAM Journal on Computing, Vol. 25, No. 4, 1996. WanSoo Rhee, “Packing Random Intervals,” The Annals of Applied Probability, Vol. 6, No. 2, 1996. WanSoo Rhee, Y. Bartal, A. Fiat, H. Karloff, and Rakesh V. Vohra, “New for Maintaining Relationships with Service Providers,” Journal of Retailing, 1997. Martha C. Cooper, Lisa M. Ellram, John T. Gardner, and Albert M. Hanks, “Meshing Multiple Alli- tiveness: An Attitude Strength Perspective,” In T.W. Wells (ed.) Measuring Advertising Effectiveness, Erlbaum, 1997. Douglas M. Lambert, “Developing and Implementing Supply Chain Partnerships,” The International Journal of Logistics Management, 1996. ances,” Journal of Business Logistics, Douglas M. Lambert, “Building Suc- 1997. cessful Logistics Partnerships,” Journal P.V.S. Balakrishnan, Martha C. Coo- of Business Logistics, forthcoming. per, V.S. Jacob, and P.A. Lewis, Robert P. Leone and Srini S. “Comparative Performance of the Srinivasan, “Face Value: Its Impact FSCL Neural Net and K-means Algo- on Coupon Redemption, Brand Sales, rithm for Market Segmentation,” Eu- and Brand Profitability,” Journal of Peter T. Ward, Deborah J. Bickford, ropean Journal of Operational Re- Retailing, 1996. and G. Keong Leong, “Configura- search, 1996. Algorithms for an Ancient Scheduling Problem,” Journal of Computer and System Science, forthcoming. tions of Manufacturing Strategy, Business Strategy, Environment and Structure,” Journal of Management, 1996. puter Models in Consultative Sell- Wendy L. Warren, “Identifying Peer ing,” Decision Dynamics, 1997. Mentors in the Sales Force: An Exploratory Investigation of Willingness and Ability,” Journal of the Academy Gregory M. Allenby, Lichung Jen, of Marketing Science, 1996. Trends and Being Trendy: The Influence of Consumer Confidence on Retail Fashion Sales,” Journal of Business and Economic Statistics, 1996. H. Lee Mathews, “The Use of Com- Ellen B. Pullins, Leslie M. Fine, and Marketing and Robert P. Leone, “Economic Leslie M. Fine, Krista Matheny Harris, Ellen Pullins, Wendy Warren, “The Salesforce Mentor/Protege Relationships: An Exploratory Qualitative Investigation,” Marketing Theory and Applications, Volume 5 (Chicago: American Marketing Association), 1996. 26 press. Planning,” Journal of Marketing, Neelima M. Bendapudi and Leonard tribution for Best-Fit Decreasing,” Journal of Consumer Psychology, in grative Framework for Promotional European Journal of Operations Re- WanSoo Rhee, “Convergence in Dis- tive on Attitude Change Processes,” H. Lee Mathews, “A Roadmap for Strategic Marketing,” Decision Dynamics, 1997. Mark Stiving and Russell S. Winer, “An Empirical Analysis of Price Endings with Scanner Data,” Journal of Consumer Research, 1997.