Social Services Program Consultant II - 60041954
*Salary Grade – 71; Recruitment Range - $41,125 - $45,000
* This is a repost, previous applicants do not need to reapply and are still
being considered.
The North Carolina Department of Health and Human Services (DHHS) is one of the
largest, most complex agencies in the state and has over 17,000 employees. It is
responsible for ensuring the health, safety and well being of all North Carolinians.
The Division of Social Services provides direct services that address issues of
poverty, family violence and exploitation. We aim to prevent abuse, neglect and
exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for
individuals and families.
The Program Consultant II position is responsible for the oversight and coordination
of the Program Integrity portion of the Food and Nutrition Services (FNS) and Work
First program areas. This position provides professional consultation and technical
assistance to county agencies, and provides clear, concise and accurate program
policy information. Job responsibilities include the following:
 Work closely with the EPICS team to provide oversight of the referrals and
claim collections to ensure proper State and Federal regulations are being
followed
 Work with State and Federal partners providing information as requested
regarding the PI process and procedures
 Work with Auditors on all levels providing requested information, and policy
and procedural interpretation
 Work closely with the EPICS teams to help provide technical support
 Serve as a liaison between the Federal office, State office and County
agencies
 address County agency requests and submit required Federal reports
Knowledge, Skills and Abilities
 Demonstrated knowledge of the NC Food and Nutrition Services and Work
First Program policies
 Proven knowledge of Program Integrity issues and policies
 Proficient in Microsoft Word and Excel
 Must have good organizational skills and excellent attention to detail
Management Prefers Candidates with knowledge of NC FAST
Supplemental Info:
The Department of Health and Human Services (DHHS) selects applicants for
employment based on job-related knowledge, skills, and abilities without regard to
race, color, gender, national origin, religion, age, disability, political affiliation or
political influence.
Degrees must be received from appropriately accredited institutions. Transcripts,
degree evaluations and cover letters may be uploaded with your
application. Applicants who obtained their education outside of the United States
and its territories are expected to assume responsibility for having their academic
degrees validated as equivalent to a degree conferred by a regionally accredited
college or university in the United States.
Please be sure to complete the application in full. Resumes may be uploaded
with your application, but will not be accepted in lieu of a fully completed
application and will not be considered for qualifying credit. “See Resume”
or “See Attachment” will NOT be accepted.
If multiple applications are submitted to an individual position, only the most recent
application received prior to the posting closing date will be accepted. Applications
must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide
information regarding the status of your application over the phone. To
check the status of your application, please log in to your account. Processing
applications will take an average of 6 – 8 weeks due to the high volume of
applications received. It is not necessary to contact the Human Resources Office to
check the status of an application. Upon the closing date, applications are “Under
Review” and will be screened by Human Resources for the most qualified
applicants.
For technical issues with your applications, please call the NEOGOV Help Line at
855-524-5627. If there are any questions about this posting other than your
application status, please call 919-527-6380.
Minimum Education & Experience
Graduation from a four-year college/university and four years of experience in
eligibility determination/investigation in AFDC, Medicaid or Stamp programs in a
county department of social services or at the state office level, one of which must
have been in a supervisory or consultative capacity; or graduation from a four year
college/university and four years of experience in a combination of social work and
eligibility determination, one of which must have been in a supervisory or
consultative capacity in the area of eligibility; or high school graduation and eight
years of experience in eligibility determination in AFDC, Medicaid or Food Stamp
programs in a county department of social services or at the state office level, two of
which must have been in a supervisory or consultative capacity; or an equivalent
combination of education and experience.
Social Services Program Consultant II Supplemental Questionnaire
*
1. I UNDERSTAND that DHHS requires a complete descriptive work history with all
employment experience detailed to be considered for employment. I have included all of
this information within my application. (If you haven't completed the application
requirements, please return to your application to finish it before submitting your
application.)
Yes, I understand and have fully completed all requirements.
*
2. The budgeted salary for this position is limited to $45,000. If offered this position, are you
willing to accept a salary within the posted recruitment range of $41,125 - $45,000?
Yes
No
*
3. Which of the following best describes your level of proficiency with Word?
None
Basic (create document, copy, paste, labels and envelopes)
Intermediate (utilize styles, format sections,)
Advanced (create organization chart, insert chart, perform mail merge)
*
4. Which of the following best describes your level of proficiency with Excel?
None
Basic (create document, enter and edit text, SUM, format)
Intermediate (utilize functions, sort and filter lists, modify tables)
Advanced (pivot charts, queries)
*
5. Which of the following best describes the total number of years' experience you have with
eligibility determination?
None
Less than 1 year
1 - 2 years
2 - 4 years
4+ years
*
6. Which of the following best describes the total number of years of supervisory or
consultative experience you have in an eligibility determination role?
None
Less than 1 year
1 - 2 years
2+ years
*
7. Do you have working knowledge of the NC Food and Nutrition Services and Work First
Program policies?
Yes
No
*
8. If you answered Yes to the previous question, briefly explain how/where you obtained this
experience. If you answered No, type "N/A".
*
9. Do you have working knowledge of Program Integrity issues and policies?
Yes
No
* 10. If you answered Yes to the previous question, briefly explain how/where you obtained this
experience. If you answered No, type "N/A".
* 11. Do you have working knowledge of NC FAST?
Yes
No
* 12. If you answered Yes to the previous question, briefly explain how/where you obtained this
experience. If you answered No, type "N/A".