Table 414a 2=Needed but didn't use 3=Used and the service was excellent 4=Used and the service was good 5=Used and the service was fair 6=Used and the service was poor Skipped question Possible Respondents Actual Respondents Reported using the service (responses 3-6) * Valid Response Rate % Users who rated service 'Excellent' or 'Good' Need & Use: Student Parents/Child Care Systemwide Total 74 35 22 9 8 8953 9101 148 74 1.6% 77.0% *ratio of actual to possible (those who logged in) respondents 50% 24% 15% 6% 5% Santa Cruz 3 5 3 1 1 919 932 13 10 1.4% 23% 38% 23% 8% 8% 80.0% Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006 Table 414b 1=Extremely important 2=Very important 3=Somewhat important 4=Not very important 5=Not at all important Skipped question Possible Respondents Actual Respondents *Valid response rate Mean Difference from Systemwide Mean Standard Deviation % Users who rated service "Extremely important' 'Very important' 'Somewhat important' Importance of service to users: Student Parents/Child Care Systemwide Total 42 12 7 3 4 6 74 68 91.9% 1.75 0.00 1.18 89.7% *ratio of actual to possible (those who logged in) respondents 62% 18% 10% 4% 6% Santa Cruz 6 4 0 0 0 0 10 10 100.0% 1.40 -0.35 0.52 60% 40% 0% 0% 0% 100.0% Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006 Table 414c 1=Extremely important 2=Very important 3=Somewhat important 4=Not very important 5=Not at all important Skipped question Possible Respondents Actual Respondents *Valid response rate Mean Difference from Systemwide Mean Standard Deviation % Unserved who rated service "Extremely important' 'Very important' 'Somewhat important' Importance of service to those w unmet need: Systemwide Total 29 7 17 4 1 16 74 58 78.4% 1.98 0.00 1.12 91.4% *ratio of actual to possible (those who logged in) respondents 50% 12% 29% 7% 2% Santa Cruz 1 0 1 0 0 1 3 2 66.7% 2.00 0.02 1.41 50% 0% 50% 0% 0% 100.0% Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006 Table 414d YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414e YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414f YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Why not use: never heard of it: Student Parents/Child Care Systemwide Total Santa Cruz 18 12575 0 1235 24.3% 0.0% Why not use: concerns about cost: Student Parents/Child Care Systemwide Total Santa Cruz 16 12894 0 1255 21.6% 0.0% Why not use: did not know what they offered: Student Parents/Child Care Systemwide Total Santa Cruz 9 12803 0 1250 12.2% 0.0% *ratio of actual to possible (those who logged in) respondents Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006 Table 414g YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414h YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414i No % Answering YES of those who Needed but did NOT use service Why not use: lack of confidentiality: Student Parents/Child Care Systemwide Total Santa Cruz 1 12917 0 1255 1.4% 0.0% Why not use: not sure if eligible: Student Parents/Child Care Systemwide Total Santa Cruz 12 12859 0 1254 16.2% 0.0% Why not use: embarassed to use: Student Parents/Child Care Systemwide Total 12920 Santa Cruz 1255 0.0% 0.0% *ratio of actual to possible (those who logged in) respondents Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006 Table 414j YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414k YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414l YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Why not use: did not know how to access: Student Parents/Child Care Systemwide Total Santa Cruz 12 12876 0 1254 16.2% 0.0% Why not use: did not have time: Student Parents/Child Care Systemwide Total Santa Cruz 3 12900 0 1255 4.1% 0.0% Why not use: bad reputation: Student Parents/Child Care Systemwide Total Santa Cruz 1 12915 0 1253 1.4% 0.0% *ratio of actual to possible (those who logged in) respondents Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006 Table 414m YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414n YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Table 414o YES for those who Needed but did NOT use service No % Answering YES of those who Needed but did NOT use service Why not use: used off campus service: Student Parents/Child Care Systemwide Total Santa Cruz 10 12908 0 1253 13.5% 0.0% Why not use: bad hours: Student Parents/Child Care Systemwide Total Santa Cruz 3 12914 0 1253 4.1% 0.0% Why not use: location: Student Parents/Child Care Systemwide Total Santa Cruz 2 12919 0 1252 2.7% 0.0% *ratio of actual to possible (those who logged in) respondents Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007 Source: UCUES 2006