Table 408a
2=Needed but didn't use
3=Used and the service was excellent
4=Used and the service was good
5=Used and the service was fair
6=Used and the service was poor
Skipped question
Possible Respondents
Actual Respondents
Need & Use: Transfer Center
Systemwide
Total
493
289
237
127
55
8092
9293
1201
41%
24%
20%
11%
5%
Santa
Cruz
22
56
19
13
6
801
917
116
Reported using the service (responses 3-6)
* Valid Response Rate
708
12.9%
94
12.6%
% Users who rated service 'Excellent' or
'Good'
74.3%
79.8%
*ratio of actual to possible (those who logged in) respondents
19%
48%
16%
11%
5%
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006
Table 408b
1=Extremely important
2=Very important
3=Somewhat important
4=Not very important
5=Not at all important
Skipped question
Possible Respondents
Actual Respondents
*Valid response rate
Mean
Difference from Systemwide Mean
Standard Deviation
Importance of service to users: Transfer Center
Systemwide
Total
291
215
138
35
6
23
708
685
96.8%
1.91
0.00
0.95
% Users who rated service "Extremely
important' 'Very important' 'Somewhat
important'
*ratio of actual to possible (those who logged in) respondents
94.0%
42%
31%
20%
5%
1%
Santa
Cruz
40
26
17
8
1
2
94
92
97.9%
1.96
0.05
1.04
43%
28%
18%
9%
1%
90.2%
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006
Table 408c
1=Extremely important
2=Very important
3=Somewhat important
4=Not very important
5=Not at all important
Skipped question
Possible Respondents
Actual Respondents
*Valid response rate
Mean
Difference from Systemwide Mean
Standard Deviation
Importance of service to those w unmet need: Transfer Center
Systemwide
Total
110
100
134
39
17
93
493
400
81.1%
2.38
0.00
1.11
% Unserved who rated service "Extremely
important' 'Very important' 'Somewhat
important'
*ratio of actual to possible (those who logged in) respondents
86.0%
28%
25%
34%
10%
4%
Santa
Cruz
3
3
6
1
2
7
22
15
68.2%
2.73
0.35
1.28
20%
20%
40%
7%
13%
80.0%
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006
Table 408d
Why not use: never heard of it: Transfer Center
Systemwide
Total
Santa
Cruz
184
12365
5
1225
37.3%
22.7%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408e
Why not use: concerns about cost: Transfer Center
Systemwide
Total
Santa
Cruz
4
12903
0
1254
0.8%
0.0%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408f
Why not use: did not know what they offered: Transfer Center
Systemwide
Total
Santa
Cruz
213
12493
6
1232
43.2%
27.3%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
*ratio of actual to possible (those who logged in) respondents
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006
Table 408g
Why not use: lack of confidentiality: Transfer Center
Systemwide
Total
Santa
Cruz
2
12913
0
1255
0.4%
0.0%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408h
Why not use: not sure if eligible: Transfer Center
Systemwide
Total
Santa
Cruz
41
12816
0
1249
8.3%
0.0%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408i
Why not use: embarassed to use: Transfer Center
Systemwide
Total
Santa
Cruz
13
12893
1
1252
2.6%
4.5%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
*ratio of actual to possible (those who logged in) respondents
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006
Table 408j
Why not use: did not know how to access: Transfer Center
Systemwide
Total
Santa
Cruz
194
12640
4
1249
39.4%
18.2%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408k
Why not use: did not have time: Transfer Center
Systemwide
Total
Santa
Cruz
75
12755
4
1243
15.2%
18.2%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408l
Why not use: bad reputation: Transfer Center
Systemwide
Total
Santa
Cruz
8
12901
0
1254
1.6%
0.0%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
*ratio of actual to possible (those who logged in) respondents
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006
Table 408m
Why not use: used off campus service: Transfer Center
Systemwide
Total
Santa
Cruz
5
12909
1
1254
1.0%
4.5%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408n
Why not use: bad hours: Transfer Center
Systemwide
Total
Santa
Cruz
19
12891
0
1254
3.9%
0.0%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
Table 408o
Why not use: location: Transfer Center
Systemwide
Total
Santa
Cruz
16
12896
0
1252
3.2%
0.0%
YES for those who Needed but did NOT use
service
No
% Answering YES of those who Needed but
did NOT use service
*ratio of actual to possible (those who logged in) respondents
Prepared by UCOP/SA Admissions Research Evaluation, pz, on 15 Mar 2007
Source: UCUES 2006