E-mail: l.e.mermans@tilburguniversity.edu Study program: School of Social and Behavioral Sciences, Psychology Exchange semester: Spring 2015 Academic year: 2014-2015 Country: Italy, Milan I GENERAL INFORMATION ABOUT THE SCHOOL Milan is not the most popular holiday/city trip destination but I found it to be an amazing city. It is not overloaded with tourists, which is a big plus. In Milan you just have to know where to go in order to see the beauty. One of my favourite places in Milan is Navigli, this is a pretty street located near a river where a lot of restaurants are located. You can do apertivo here, this is a concept where you buy a cocktail for €10 and then you can eat all you want. You can do this all around Milan, but the sphere in this street is awesome. Recently they expanded the river and now there is a new place where you can take a nice walk or sit at the water. I also really liked Parco Sempione, a really big park to hang out when the weather is good. Of course Piazza del Duomo is beautiful as well. And last, Colonne, this is a square where young people meet in the evenings. I also really liked shopping in Milan. To go out I would recommend to go to Old Fashion, Le banque and Just Cavalli but there are so many more great places to go out! I think going out in Milan is so much nicer than in the Netherlands (also more expensive…). The university is located in the south of the first ring, I lived a 15 minute walk away from it. The campus is really new and modern. I really liked the fact that it is not so big unlike others. II PRACTICAL INFORMATION I decided to live with two other Dutch girls from Tilburg University. We only met two times in advance. We decided to fly together, knowing that I wasn’t going alone made it easier. Saying goodbye to my family and friends was hard (lots of tears), but soon this was all forgotten. The company of the other girls really helped me a lot. The administration at Bocconi was really good, they were well prepared for our arrival and we got all the information we needed. When I emailed them, the response came within a few hours. There were some mandatory and also a few optional orientation meetings. I decided to do some of them, but not all. IESN also had introduction meetings, mostly parties. Those really helped making friends. My housing couldn’t have been better. I was really lucky because I didn’t have to arrange it myself, I could live with another girl who knew an earlier habitat of the apartment. The location of our apartment was amazing. We lived in the extension of one of the biggest shopping streets and piazza del Duomo, Navilgi was 5 minutes walking, school was 15 minutes walking, a grocery store at the opposite side of the street and more in the neighbourhood. The owner also really helped us feel comfortable. Living in Milan is pretty expensive. Housing is way more expensive than in Tilburg, it costed €583 a month gas/electricity excluded. That was pretty cheap for Italian standards and the amount of space we had. Supermarkets are also more expensive than in the Netherlands. On the other hand going out for dinner is a lot cheaper than in the Netherlands, hence I did this a lot more often so I still spend a lot of money on food. Going out was a big expense. You mostly pay entrance around €10/€15 and then you get 1 or 2 drinks for free. Every other drink is around €10. I didn’t spend a lot of money on transport. I had a Bike Me subscription which costed like €30 for half a year, really worth it! I walked a lot and I mostly didn’t pay for public transport (if you get caught this would cost you €37). I didn’t buy any books for my courses. For most courses I didn’t need books. One book I loaned at the library. Flying to Milan is really inexpensive, from Eindhoven to Milan costed only €18 (luggage excluded). This also makes it easier for family and friends to come and visit you. I financed everything with the Erasmus grant, the study grant, contribution by my parents and saved money. I think I spend around €1300 a month, trips included. I decided to go a few days before the Italian Crash course started, this to accommodate to the new environment and to take care of some things. The crash course started January 30th, and took a week. It was hard to go every day because it was 5 hours a day and it started at 9:00 (which is pretty early after going out almost every day). my courses started February 9th. In between I had one mid-term. If you didn’t have mid-terms you had vacation for 4,5 weeks. A lot of people, including me, were travelling during that time. My coursed ended the 7th of May. I had my first two exams on the 18th, and my last one on the 20th (which was early compared to the other students). I didn’t really promote Tilburg, of course if people asked me where I came from I told them I was from Tilburg in the Netherlands, but almost no one knew Tilburg… They were mostly interested in Amsterdam. At the beginning of our exchange period the school arranged a lot of activities, this became less later on. This was fine because after a while you already have your friends. I would recommend to go to IESN activities, those were more helpful. After a few weeks my two roommates and I went on a trip where we met other exchange students, this became a close group of people from all around the world. I spend a lot of time with this group and I had an awesome time with them. I didn’t really had a lot of contact with locals, although they were really nice. I regret not spending more time with Italians, but I have heard this is often the case. During my exchange I travelled with this group to the west coast of Italy (Naples, Amalfi etc.). Later on I also visited a friend of mine that lives in Valencia and I went to Malta with some people from the group. I didn’t experience culture shock whatsoever, of course there were some days I didn’t feel good, but nothing serious. What I have learned about the Dutch culture is that we are very open and direct, Italians are not. Italians told me that a few times, they liked the openness. Italians do not speak English very well, but I didn’t really have problems with that in the everyday life. I noticed that also university students speak English really bad. I had to work with a group of Italians. At first I felt like they just didn’t want to include me in the group work. Later on I found out that they were just not able to tell wat they meant in English. A big difference is the treatment in stores, they are less helpful and you cannot return bought stuff like in the Netherlands. This led to a few unpleasant interactions. The Italian culture is way more focussed on class, the way you look is more important than in the Netherlands. In advance, I was warned for masculinity in Italy. There were some differences, but way less than I expected. I have heard from a lot of Italians that this is more the case in the south of Italy. I think the exchange made me more open-minded to other cultures, this is because you meet all those new people and you talk about their countries with them. This helped me understand their point of view better. But of course there are also a lot of similarities between countries, which makes you feel more the same. I think companies will appreciate people who went on exchange since this is a big step. You show them you can handle yourself in another country without your friends and family. One thing I would change if I could do it all over again is try to get more Italian friends, in order to learn the language. The most important lesson I have learned is that I can take perfect care of myself no matter I am, this gave me more self-confidence. III ACADEMIC INFORMATION The languages used at Bocconi were Italian and English, I chose to follow only English courses. I followed the courses: marketing, e-marketing and e-commerce, new products, product management and sociology. I wanted to follow marketing courses only, but one of the courses was so horrible that I switched it with sociology. I have to say that I couldn’t really notice the university’s high ranking al the time. For example if you want to print something, you can only print 10 pages at a time. Everyone makes fun of the Bocconi application since it crashed every single day. Unfortunately I had some bad teachers, which didn’t improve the view on the school. From the moment I entered the class I was not able to listen to them because it was so boring. I think it was just bad luck for me, a lot of other students had awesome teachers. I also had to do a lot of group work, so much that I couldn’t start learning for my exams. The exams were a joke, at one of my exams I could talk with my neighbours. In my opinion the exams were not representative for the courses. At Bocconi they make a difference between attending and non-attending students. Being an attending student is more attractive since you only have to learn the slides for the exam. I was an attending student for marketing, so I learned all the slides. At the exam they were asking me about terms I never heard before, this confused me. I also had to make calculations I had never done before. It was a complete disaster and I expected to fail that course. In the end I still got an 18 (which is a 6 in the Dutch system). I think they just made me pass the course. They are not that hard on exchange students. They also asked really detailed questions that you don’t consider important. The library is really nice, although a lot of the time there is not enough space. This also counts for other public spaces and computers. Course Marketing Prerequisites None e-marketing and e-commerce New-products and product management Sociology None None None Exam Assignments and written Assignments and written Assignments and written ECTS 6 Assignments and written 6 6 Comments Bad teacher and worst exam ever Detailed exam 6 Midterm, many assignments, really good teachers I would definitely recommend every student to go on exchange. I consider this the best time of my life. It is wonderful to learn about other cultures, to make new friends, to live in another country, to learn about yourself and to just have a lot of fun. I would recommend Bocconi, I know I was not that positive before but I just think my courses were not the best. I have heard that the quality of the finance subjects is way better. In the end, I think the school you choose doesn’t even matter that much. The most important things you learn on exchange are being able to handle situations in another country and open your mind to all those new people. That is what makes you different from people who do not have this experience.