Name
Address, Phone Number, email
SUMMARY OF QUALIFICATIONS:
One-on-One Counseling
Strong Leadership
Effective Communicator
Public Speaking
Create Fundraising Initiatives
Organizational Skills
Group Presentations
Group Facilitator
Diversity Awareness
WORK HISTORY:
Unit Coordinator – June to December 2001
Illinois Community Department - Central City, IL
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Supervised housing and life skill programs for five individuals living with intellectual disabilities
Provided direct care services for the same five individuals
Managed a staff of six full-time, two part-time and one on-call direct service team members
Provided oversight of files of said clients, including coordinating medical/dental appointments, meetings with each individuals care team,
and ensuring state and company regulations are followed
Intensive Psychiatric Rehabilitation Practitioner – August 2000 to June 2001
BestCare Solutions – Des Moines, Iowa
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Provided ongoing one-on-one and group rehabilitation services for clients with a mental illness
Coordinated and communicated with other services providers, within and outside of the agency to ensure the most adequate level of
care for each client
Day Training Facilitator and Outpatient Counselor – January 1999 to August 2000
Mental Health Centers for Eastern Iowa – Lansing, Iowa
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Created Behavior and Life-Skills programs and see their implementation, for fifteen individuals living with developmental disabilities
Coordinated services with the agency to ensure consumer’s needs are being met at the optimal level
Assisted in meeting the needs of the agency by providing educational and crisis services for the community, through public speaking and
educational presentations
Family Representative – June 1996 to January 1999
Promise Academy- Marshalltown, Iowa
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Oversaw the everyday activities and responsibilities of 20+ troubled teens
Served as the liaison between the troubled teens, their parents, and the Academy
Assisted in facilitating personal and family trainings for staff, teens and families
Team Sales Leader – August 1992- June 1996
ACME- Canton, Illinois
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Monitored/managed call and sales performance of a team of 20+ customer sales representatives
Provided constant and consistent training and development to the customer sales representatives
Created an environment conductive for self-motivation and performance
Conducted sales calls for clients under the guidelines established by the customer and out organization
EDUCATION:
Master of Science in Sociology – May 2004 – Western Illinois University – Macomb, Illinois
Bachelor of Arts in Communication – December 1998 – Western Illinois University- Macomb, Illinois
Associate of Arts in General Education – May 1996 – Spoon River College – Canton, Illinois
COMMUNITY INVOLMENT:
Odd Fellows Lodge #13 – Current Vice-Grand
American Red Cross – Former Executive Board Member and Volunteer
Big Brother/Big Sister of great River Region – Former Executive Board Member and Big Brother