Applying Enterprise Architecting within Army Transformation Prof. Nightingale / LTC Matty 22 January 2009 http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 1 Agenda • • Enterprise Architecting Overview Applications • Aviation Center Logistic Command • OH-58 Kiowa Program • Aviation Enterprise • Future Work http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 2 Enterprise Strategic Analysis for Transformation (ESAT) Strategic Objectives ESAT Enterprise Analysis Enterprise Identification Future State Vision Actionable Transformation Plan http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 3 E A Views Interrelationships Policy / External Factors Process Process Organization Organization Products / A Services Strategy Knowledge Knowledge Info/Infrastructure http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 4 ACLC Mission & Vision • Mission: • Support Ft Rucker’s mission to train pilots for US • • army Aviation, Administer contract oversight of aircraft maintenance. Maintain 431 aircraft from 7 aircraft types 240,000 annual flight hours 566 daily missions, 5AM to Midnight Order $1 million in parts daily • • • • Vision by FY 2009 • Expand Contract Oversight to Satellite locations: • • Ft Bliss, Ft Eustis, Ft Benning, Ft Huachuca Expand Contract Oversight to Include new Equipment: • Russian Helicopters • Unmanned Aerial Vehicles • Ground Transport, Rifles, Training Equipment, etc. http://lean.mit.edu © 2008 © Massachusetts InstituteInstitute of Technology Nightingale 11/17/082008 Massachusetts of Technology Matty, et al, - 5 Aviation Logistics Fleet Management Current State Enterprise Layout Financials HQDA TRADOC AMC ACSIM USAAWC AMCOM IMCOM 1st AVN BDE. ACLC Garrison/DOL • 10 year contract, 3rd with 7 ext. options •$300 million annually Enterprise Expansion FT Eustis AFS FT Huachuca FT Rucker FT Bliss http://lean.mit.edu FT Benning © 2008 © Massachusetts InstituteInstitute of Technology Nightingale 11/17/082008 Massachusetts of Technology Matty, et al, - 6 LESAT Results Current state Desired state Gap Leadership 2.5 4.3 1.8 Lifecycle 2.1 4.1 2.0 Enabling Infrastructure 2.3 4.1 1.8 Current State General awareness; informal approach deployed in a few areas with varying degrees of effectiveness and sustainment Desired State On-going refinement and continuous improvement across the enterprise; improvement gains are sustained GAPS Most Gaps >= 3.0 are tied to Deployment Planning and Transformation Roadmap http://lean.mit.edu © 2008 © Massachusetts InstituteInstitute of Technology Nightingale 11/17/082008 Massachusetts of Technology Matty, et al, - 7 “As is” Enterprise Architecture 1. Dormant 2. Discretionary 3. Demanding 4. Dominant 5. Dangerous 6. Dependent 7. Definitive Legitimacy Key stakeholder values: • • • • • • Material Mgt Div TRADOC TACOM 1 CECOM Ranger Tng AFS AMCOM 4 AMC DPW • • DOL • ACLC USAAWC FAA 5 NETCOM 7 1st AV BDE USAIC FORSCOM 3 DLA Unions 2 6 Mission performance for current requirements Maintenance quality Safety (personnel, equipment) Security (physical, data, equipment) Maintenance capability growth Resource provision (human, facilities, equipment) Contract fulfillment Best practices in maintenance & management Resource conservation (energy, waste, etc.) CCAD Based on stakeholder analysis, we identified the following groups: • Supplier • Leadership • Subordinate • Customer • Shareholder Power http://lean.mit.edu Criticality © 2008 © Massachusetts InstituteInstitute of Technology Nightingale 11/17/082008 Massachusetts of Technology Matty, et al, - 8 LIFE CYCLE Enterprise Processes Requirements Development Fielding New Equipment & Procurement Distribution (of Spares, Systems) Product/Process/Procedure Development Maintenance Production Supply Chain Management Aircraft/Vehicle Retirement Configuration Management LEADERSHIP ENABLING Observations Security Facilities Environmental Safety Quality Assurance Resource Management Human Resources Information Management Strategic Planning Strategic Partnering Business Model / Growth Force Management Transformation Management http://lean.mit.edu First time they listed their processes •Processes are not clearly defined •Processes lack metrics/measurement Limited Leadership Processes •Reactive near-term planning •No Deliberate Growth Mgt. •No Business Model Process © 2008 © Massachusetts InstituteInstitute of Technology Nightingale 11/17/082008 Massachusetts of Technology Matty, et al, - 9 Current Maintenance (Metric Driving Operations) Under Capacity Un-used Capacity Maintenance Demand Maintenance Capacity Metric Compliance ≠ Value Delivery http://lean.mit.edu © 2008 Massachusetts Institute Institute of Technology Nightingale 11/17/08© 2008 Massachusetts of Technology Matty, et al, - 10 ACLC Unused Capacity 0.0% 0 1 2 3 4 5 6 7 -10.0% -20.0% -30.0% -40.0% -50.0% EH/UH60A/L UH60M CH47D CH47F OH58D Contact AH64D -60.0% -70.0% http://lean.mit.edu © 2008 Massachusetts Institute Institute of Technology Nightingale 11/17/08© 2008 Massachusetts of Technology Matty, et al, - 11 Integrated Enterprise Across Enterprise Architecture Framework CON1 CON2 Benning USAIS Bliss USAADASCH Rucker USAAWC Eustis USCACS Huachuca USAIC ACLC CECOM http://lean.mit.edu AMCOM AMC TRADOC IMCOM AFS HQDA Lead Responsibility TACOM Process © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 12 6. Establish Options for Extension/Integr ation with Army Aviation & Determine • STRATEGIC Maintenance Lean Enterprise Transformation Roadmap 7. Determine Future Milestones Pursue & & Continuously Sustain Articulate Business Case for Lean Enterprise Improve Focus on Stakeholder Value Strategic • Imperative • Leverage Lean Gains CYCLE 5. Balance Government Oversight/Know Strategic Implications of Transformation ledge with Contract • Monitor & Measure the Outcomes Nurture, Efficiencies• Nurture, Process, & Imbed Process & Imbed Lean Culture • Capture & Diffuse Lessons Lean Enterprise Learned Thinking • Synchronize Strategic Long-Term & Short-Term Cycles Transformation • 1a. Establish a Governance Convey Urgency Foster ExecutiveStructure Lean Learning Engage • Leadership in • Obtain Executive Buy-In Transformation • Establish Executive Lean Transformation Council Long-Term Corrective Action 1b. Process Management PLANNING CYCLE A Committed Leadership Team Understand Current State 4. LSS Deployment • Perform Stakeholders Analysis 1bi.Stream Align • Define As-Is Value Processes With • Perform Enterprise Assessment Governance Structure Implementation Results • Develop Detailed Project 3. Contract Implementation Plans Implement & Negotiation for • Synchronize Detailed Plans Coordinate • Implement Projects and Flexability/Scalability Transformation /AdaptabilityTrack Progress Plan • Commit Resources • Provide Education & Training Capabilities & Deficiencies Identified Short-Term Corrective Action Envision & Design Future Enterprise • • 1bii. Product/Service Create Vision of Future State Portfolio Define “To-Be” Enterprise Value Stream • Perform Gap Analysis 1biii. ARFORGEN EXECUTION CYCLE 2. E-Log Book & Schedule Create Transformation Plan Development • • • • Identify Key Enterprise Improvement Project Areas Determine Impact Upon Enterprise Performance Prioritize, Select and Sequence Project Areas Publish Communication Plan Lean Enterprise Vision Alignment Requirements Identified http://lean.mit.edu http://lean.mit.edu Align Enterprise Infrastructure • • • • • Align Organization Align Incentives 1biV.Agents High-Level Empower Change Rationalize SystemsMetrics & Policies Align Metrics © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 13 Source: Nightingale, Srinivasan and Mize © 2008 Massachusetts Institute of Technology D. Nightingale - MM/DD/YY- 13 OH58 – Kiowa Program Enterprise http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 14 Stakeholder Salience (IPR) Criticality 10.00 8.00 6.00 AMCOM (G-3) 4.00 DA G3 (AVN) FORSCOM (CDR) 2.00 TRADOC - USAAWC 0.00 DA G8 PM Kiowa Legitimacy http://lean.mit.edu Power Bell Helicopter © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 15 Kiowa Enterprise Processes Concept Development Technology Development Reset Acquisition System Development Available Distribution Operations Development Ready Development Deployment Installation MGT Family Support http://lean.mit.edu Production Development Transition Equipping Readiness People Services © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 16 Aviation Enterprise http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 17 Aviation Enterprise ARFORGEN Implementation DA G-8 Bring Organizations Together Routinely to Work as an Enterprise Addressing Units in ARFORGEN Cycle http://lean.mit.edu Army Strategic Imperatives: • Sustain the Army's Soldiers, Families and Civilians; • Prepare our Soldiers for success in the current conflict; • Reset forces expeditiously; and • Transform our Army to meet the demands of the 21st century. ARFORGEN © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 18 Future Work http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 19 ALT Life Cycle Management Framework How do you manage (eat) this process (elephant)? One task (bite) at a time. http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 20 Organization – Process Levels • • No process architecture Process Architectures: • Clearly defines Inputs, • • http://lean.mit.edu Activity and Outputs Connects levels of work to ensure management alignment Enables Strategic Cycle in terms of “Development of Management Plan” and “Execute and Review Performance” © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 21 Operations & Support ACA ASC MEDCOM Conduct Test & Evaluation Manufacture and Produce System Conduct Product Support (Sustainment) Perform Acquisition Logistics ATEC Conduct Procurement & Contract Management $ DoDI 5000.2, May 2003 Production & Deployment RDECOM Conduct Financial Management OSD Army C System Development & Demonstration AMC Formulate Acquisition Effort OMB Manage Science & Technology Program Taxpayer Congress White House PEOs/PMs Plan and Direct Acquisition ASA/ALT Technology Development Manage Program Concept Refinement (Program Initiation) B Conduct System Engineering A FBS DoD Enterprise Systems Army Enterprise Systems GIG Core Enterprise Service (CES) http://lean.mit.edu OV-1 AABEAv4.0--Operational Concept Diagram.ppt Standardized Acquisition Standardized Acquisition Enterprise Service & Data© 2008 Massachusetts Unique Capability & Data Institute of Technology Nightingale 11/17/08- 22 Army Enterprise Management Executive Office of the Headquarters (SA, CSA, USA, VCSA) Future (Secretariat + ARSTAF) Policy Requirements Formulation Strategy PPBE Oversight Acquisition Development ARFORGEN Personnel Materiel Readiness Training Services & Infrastructure Trained and Ready Forces for the Combatant Commanders HQDA Objective: Effective Delivery of Outcomes ASAs & CE Cdrs (Enterprise Council) Objective: Efficient Delivery of Outputs Improve ARFORGEN: Effective and Efficient delivery of Trained and Ready Forces http://lean.mit.edu © 2008 Massachusetts Institute of Technology Nightingale 11/17/08- 23