A Customer Success from the Experts in Business-Critical ContinuityTM. Reliable, scalable switching system solves vital data center issues All governments are under tighter budgets these days. Finding ways to save money is critical. Solutions that cut costs, improve performance and increase production are invaluable. The Washington, D.C. government has many vital issues to consider when dealing with performance and increased production in their data centers. Security, disaster recovery, redundancy and fault tolerance need to function at the highest levels and remain unencumbered by budget constraints. The District of Columbia (DC) government brought in the expertise of EastBanc Technologies to ensure successful operation. EastBanc Technologies worked with the DC government to replicate the data centers for the demilitarized zone (the part of their network used by the public) and continue to maintain it. As a matter of practice, replicated servers are kept miles apart so that data is kept in several locations in case of power outages, disasters and the like. The EastBanc team that managed and maintained these servers was also in another building away from the demilitarized zone. The DC government’s web application infrastructure is constantly expanding, so the lack of remote access to the servers and networking equipment in multiple data centers in the District of Columbia was a major concern. It led to a thorough evaluation of a scalable, enterprise-level, remote access solution. “The quality of equipment, both hardware and software, is superior. The KVM and the software have operated flawlessly. We have never had an issue with any Avocent brand in the over one and a half years of operation.” - Oleg Slivin, EastBanc Technologies, Systems Engineer Evaluation results in installation EastBanc engineers conducted an initial evaluation of Avocent products and did the first deployment within the DC government of Avocent’s remote KVM OVER IPTM switching systems. After a thorough evaluation of available products, Avocent’s solution (DS1800, DSR2161, CPS1610 and DSView) was selected as the most flexible, scalable, reliable, easy-to-install and easy-to-maintain switching solution. In fact, Avocent is the only approved vendor for KVM over the Internet by district offices. A Customer Success from the Experts in Business-Critical ContinuityTM. “Bringing in the Avocent solution makes us look very good because we can reduce costs, improve uptime and improve performance at the same time,” exclaimed Oleg Slivin, EastBanc Technologies Systems Engineer, working for the District of Columbia government. “We can now have remote access to all the servers in data centers from a single management station. “Servers don’t go down that often, but they do go down,” he added. “Avocent’s KVM OVER IP solution has dramatically helped our uptime percentage. The Avocent solution has greatly helped us work toward no downtime. If we had not purchased this KVM system, we wouldn’t be able to get to that performance level.” Slivin was most impressed with Avocent’s quality, ease of use and time savings benefits. Great return on investment “Often when we get equipment, we are displeased with the quality, which was not the case with Avocent,” said Slivin. “The quality of equipment, both hardware and software, is superior. The KVM and the software have operated flawlessly. We have never had an issue with any Avocent brand in the over one and a half years of operation.” Slivin also appreciates the ability to save time in maintaining the systems remotely, which ultimately saves money as well. “We have conservatively estimated that Avocent’s software and KVM solution has paid for itself in less than six months. That estimate is based on hourly fees of time saved to get to the servers as we did previously,” said Slivin. “The added time it has saved our engineers has enabled us to work more productively on other issues. Considering that we installed the Avocent solution in the summer of 2001, the system has already paid for itself three times over.” Emerson Network Power. The global leader in enabling Business-Critical ContinuityTM. AC Power Connectivity Embedded Computing Embedded Power DC Power Infrastructure Management & Monitoring EmersonNetworkPower.com Outside Plant Power Switching & Controls Precision Cooling Racks & Integrated Cabinets Services Surge Protection Emerson, Business-Critical Continuity and Emerson Network Power are trademarks of Emerson Electric Co. or one of its affiliated companies. ©2010 Emerson Electric Co. 1110-DCG-CS-EN Emerson, Business-Critical Continuity and Emerson Network Power are trademarks of Emerson Electric Co. or one of its affiliated companies. ©2010 Emerson Electric Co. 0610-APT-AD-CS