Resume G uide U c n a i r v e e e r r s . i u t y n c C c . a e r e d u e r C e n t e r Writing a Resume A resume is a tailored marketing document designed to showcase your relevant education, experience, and skills as they relate to your targeted industry. While writing a resume is a subjective process, this handout presents guidelines that are applicable to most situations. Talk to a Career Team member about your own particular situation to help create an even more effective marketing piece for you. Make your appointment! Walk in to speak with our Peer Career Ambassadors No appointment needed! Your goal in writing this document is to advance to the next stage in the process – the interview. The employer will only spend about 10-20 seconds examining your resume, so make it count! Objectives and Profiles Many people choose to start their resume with an introductory statement – either an Objective or Profile – in order to position them toward a certain type of opportunity or career direction. • This statement should be positioned below the contact information. • Do not use first person and concentrate on the knowledge, skills, and experience you provide the employer. • Use keywords that appear in the job description or from the targeted industry. The Objective Statement: You should only use an objective if you are very clear about the job you seek; otherwise do not include one. State your objective clearly and specifically in a phrase such as “seeking a drafting position in a supervisory capacity with a manufacturer of mechanical or electrical products.” It is possible to have two or more resumes with different job objectives, or you may use the cover letter accompanying your resume to state your career goals. Example: • Desire a position as a financial analyst intern. The Profile Statement: Similar to an objective statement, a profile will go into more depth about your knowledge, skills, and experience as they relate to the job description and industry. These are used to spell out why you qualify for a particular position or to help redirect your career towards another direction. Transferrable skills and experiences are often described in a profile statement. Example: • Athlete with strong team leadership skills, ability to multitask, and self-motivation. Excellent customer service skills with over 3+ years of direct experience. Section Header Examples Aside from your introductory statement and the education section, your resume will incorporate additional sections to help an employer understand what you are marketing. Below are some suggestions to get you started. Make sure to talk with a Career Team member for more options as they relate to your profile. • • • • • • • • Experience Relevant Projects Publications Presentations Awards/Honors Volunteer Experience Certifications Skills • • • • • • • • International Experiences Internship Experiences Leadership Campus Activities Memberships & Affiliations Relevant Coursework Research Accomplishments STYLES OF RESUMES: Chronological: List your employment in reverse chronological order. Give position held, employer, and dates of employment. Describe each position according to job duties: list tasks performed, emphasizing those requiring the highest level of skill, responsibility and judgement. Begin each phrase with action verbs. Quantify and qualify your accomplishments, i.e. “Surpassed sales quota by 15%”, trained and supervised 5 employees”, maintained average caseload of 85”. Functional: Group your work accomplishments, responsibilities, and duties into 2 to 5 categories according to functional skill areas such as “Teaching and Training”, “Managerial Skills”, or “Sales”. Choose your skill headings according to your job objective and briefly describe, using action statements, the work you did in each of the broad categories you identify. Combined: Both functional and chronological features appear in a combined resume. Functional skills should be highlighted at the top. Work experience should be described briefly in reverse chronological order. Action Verbs Communication: advised, advocated, authored, consulted, counseled, edited, guided, marketed, published, wrote Administration: appointed, contracted, delegated, completed, initiated, launched, offered, distributed, recruited Management: administered, assigned, chaired, coordinated, contracted, managed, organized, planned, organized Teaching: adapted, addressed, clarified, coached, communicated, enabled, guided, instructed Research: assessed, analyzed, classified, documented, examined, identified, inspected, observed, reviewed Technical: calculated, computed, constructed, designed, fabricated, gathered, input, maintained, modified EXAMPLE RESUME Your Name Your Address • Phone: Yours • Email: Your email address Education Bachelor of Science, Business Administration, The University of North Carolina at Charlotte GPA: Awards: Dean’s List Aug 2013 Relevant Coursework: Investment Analysis and Portfolio Management, Fixed Income, Financial Accounting, Statistics, Corporate Finance, Financial Management, Derivatives Other Degree, Institution Name GPA: Jun 2009 Activities Lamda Lamda Lamda Fraternity 2006-Present Vice President Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) UNCG Racket Ball Team 2003-2005 Member Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Experience Risk Management Consultant, Treasury Risk Management and Quantitative Analytics 2006-Present A Big Bank, New York, NY Participate in the analysis of differences in investment guidelines, practices, and organizational structures of investment and risk management units among IADB peers; synthesize information highlight differences/similarities Assist in risk analysis of new investment asset classes, including testing and implementation of risk models and systems Selected Presentations/Research Name, Class Name, Session (i.e. Spring 2010): 1-2 sentence description of what you did, what your part was, and any results or learning points gained. Name Name Community Engagement Experience Sovereign Trust Administrator, Corporate Trust Financial Services (ABC Bank Division), Baltimore, MD 2002 - 2003 Trust Administrator, Income and Corporate Action Team, Trust Operation Department Street Trust & Banking Company, Dubai, UAE 2000 - 2002 Portfolio Administrator, Mutual Fund Group, Custody Services Street Trust & Banking Company, Boston, MA 1999 - 2000 Skills Computer: MS Windows, Word, Excel, Access, and PowerPoint Social Media: International Experience: Study Abroad: xxxxxxxxxxxxxxxxxxxxxxxxxxxx European Backpacking Experience: xxxxxx, xxxxxxx, xxxx Dates Dates • Use this as an example to get started. Tailor your resume more specifically as it relates to your target. • Get this reviewed by our Career Team FIRST YEAR RESUME Your Name Your Address • Phone: Yours • Email: Your email address OBJECTIVE Targeting an internship in xxxx EDUCATION Bachelor of Science, Business Administration, The University of North Carolina at Charlotte GPA: Aug 2017 Relevant Coursework: Investment Analysis and Portfolio Management, Fixed Income, Financial Accounting, Statistics, Corporate Finance, Financial Management, Derivatives High School Diploma, Big 3 High School GPA: Jun 2013 ACTIVITIES Lamda Lamda Lamda Fraternity Dates Vice President Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) UNCG Racket Ball Team Dates Member Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) EXPERIENCE Kmart Cashier, New York, NY Bullet of key activities or responsibilities Dates VOLUNTEER EXPERIENCE Volunteer Petter A Dog’s Life, Baltimore, MD Dates Volunteer ABC Organization, Dubai, UAE Dates AWARDS I Am Awesome Award An Organization, Baltimore, MD Year Greatest Student Award Organization Name, Dubai, UAE Year SKILLS Computer: MS Windows, Word, Excel, Access, and PowerPoint Language: Spanish (Native), Hungarian 50% Oral Fluency • It is appropriate to keep your high school information on there until about your junior year. After this time, you will replace with your college activities that are more focused for your intended career path. EXPERIENCED CAREER CHANGER Donna Grace Phone email address Address Profile Highly motivated sales/marketing professional with a strong interest in entering the recruiting industry. Four years of experience as a top-performing salesperson. Readily develop a positive rapport with people from diverse backgrounds and cultures. Demonstrated commitment to working with team members to achieve corporate objectives. Able to multitask, work in a fast-paced environment, meet deadlines, and produce high-quality work. Relevant knowledge includes: Direct Marketing Principles Brand Management Strategic Marketing Promotional Strategies Education Masters of Science, Marketing 2009 The University of North Carolina at Charlotte Bachelor of Science, Marketing, 1996 University of Miami Project Experience (Marketing project name): short description (Marketing project name): short description Related Experience Job Title, COMPANY NAME – Billings, MT Date - Date Consistently achieved 110% of quota each month over the past year. Regarded among the top 10-15% (out of 200+ sales representatives) based on sales achievements. Achieved gold membership in the Apple Learn and Earn Program by passing comprehensive exams. Recognized by Apple Computer as an “Apple Product Professional.” Job Title, COMPANY NAME – Billings, MT Date - Date Contributed to major medical research studies, including treatment of hypertension, diabetes, cardiovascular disease, photodamage, and HIV/AIDs. Acquired significant knowledge of medical terminology and conditions. Hired as a clerk and rapidly promoted to research assistant. Additional Experience Research Assistant, MEDICAL MARKETERS – Billings, MT Bullet one Date - Date Research Assistant, MEDICAL MARKETERS – Billings, MT Acquired significant knowledge of medical terminology and conditions. Date - Date Skills/Associations Computer Skills: Social Media: Affiliations: Honors/Awards: Microsoft Office, Adobe, Photoshop, Quirks Facebook, Pinterest, Twitter, LinkedIn UNC Charlotte Marketing Club, AMA-Charlotte • The profile statement helps to summarize the deep experience level of the candidate • Notice the additional experience and project experience sections. Great way to show depth towards new target GRADUATE RESUME Your header should begin with your full name (first name first, last name second). You should also include your Address, the best phone number for employers to contact you, and an email address (remove the hyperlink) Full Name Street Address, City, State, Zip Code (area code) phone number email address Spell out the full name of each degree & specify what area it is in (in bold) EDUCATION Master of Science in Mental Health Counseling The University of North Carolina at Charlotte Month Year of expected graduation Bachelor of Science in Business Administration Nova Southeastern University, Fort Lauderdale, Florida Month Year of expected graduation Name of the institution (followed by city & state) PROFESSIONAL EXPERIENCE Job Title This should be your most recently held position…listed in bold Month Year – Month Year Name of Company/Organization, City, State Describing your position according to job duties: list tasks performed, emphasizing those requiring the highest level of skill, responsibility and judgment. Begin each bullet with an action verb Same as above Same as above List the month & year you began the position, followed by the month & year you ended your job there. Job Title This should be your next recent position…listed in bold Month Year – Month Year Name of Company/Organization, City, State Describing your position according to job duties: list tasks performed, emphasizing those requiring the highest level of skill, responsibility and judgment. Begin each bullet with an action verb Same as above Same as above List the month & year you began the position, followed by the month & year you ended your job there. Publications Author. Date. Title of publication. Journal, Vol. (Issue), Page number. Presentations Presentation Title Month, Year Location, City, State A description of the presentation, who attended, what was the purpose. Certifications Title Month Year Affiliations Association Month Year SKILLS Computers: Languages: ________, ________, ________, ________, ________, and ________ English, _____, and _____ • This sample provides an example of a CV. It includes presentations, publications, and can be expanded to research • Experience section allows you to go more in depth with what knowledge and skills you have DESIGN RESUME Joseph E. Boyce 7115 Highway Drive ~ Franklin, Wisconsin 12345 Phone: (414) 487-2678 Portfolio Website: Email: jeboyce@hotmail.com LinkedIn: EDUCATION Bachelor of Science in Graphic Design University Name; Fort Lauderdale, FL (Awards?) Relevant Courses: (add 4-6 course names that relate to what you want to do) Month/Year Associate of Applied Science in Computer Programming Waukesha County Technical College Month/Year TECHNICAL SUMMARY Software/Languages: MVS, JES2, DOS, VM, CICS, TSO, DB2, Omegamon, Netview, Zeke, Autosys, UCC7, Windows, Word, Outlook, Exchange, Remedy RELEVANT EXPERIENCE Senior Computer Operator May 2013 - Present MIDWEST BREWING COMPANY, Milwaukee, WI Lead first shift computer operator within the Information Systems Department (ISD). Supervise and assist 2 other operators on IBM 3090 mainframe system utilizing MVS and JES2 operating systems. Senior Computer Operator May 2012 - Present MIDWEST BREWING COMPANY, Milwaukee, WI Lead first shift computer operator within the Information Systems Department (ISD). Supervise and assist 2 other operators on IBM 3090 mainframe system utilizing MVS and JES2 operating systems. ADDITIONAL EXPERIENCE Senior Computer Operator MIDWEST BREWING COMPANY, Milwaukee, WI May 2001 – May 2005 RECENT FREELANCE EXPERIENCE Project Name/Type Company Name, Milwaukee, WI Spring 2015 Project Name/Type Company Name, Milwaukee, WI Fall 2014 Project Name/Type Company Name, Milwaukee, WI Spring 2013 Project Name/Type Company Name, Milwaukee, WI Fall 2011 • Use this as an example to get started. Tailor your resume more specifically as it relates to your target. • Get this reviewed by our Career Team NURSING RESUME Your Name Your Address • Phone: Yours • Email: Your email address Education Bachelor of Science, Nursing, The University of North Carolina at Charlotte GPA: Aug 2013 Relevant Coursework: list between 4-6 higher end courses. Spell out the names of the courses High School Diploma, Big 3 High School GPA: Jun 2009 Clinical Experience Medical/Surgical II, Veterans Administration Hospital, Wilmington, DE. (October to December 2005) Pediatrics, Christiana Hospital, Wilmington, DE. (September-October 2005) Homeless Health Care, Elective Clinical Experience, Mary Mother of Hope House III, Wilmington, DE. (February- May 2006) Psychiatric, Delaware State Hospital, Wilmington, DE. (April-May 2006) Medical/Surgical I, Union Hospital, Elkton, MD. (February-April 2006) Geriatrics, Leader Nursing Home, Wilmington, DE. (October-December 2005) Maternity, Christiana Hospital, Wilmington, DE. (September- October 2005) Related Experience (you can add volunteer, work related, or internships here) Medical Assistant, Contemporary Women’s Care; Smithtown, NY Summer 20XX Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Activities UNCG Racket Ball Team 2003-2005 Member Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Skills Computer: MS Windows, Word, Excel, Access, and PowerPoint Language: • Notice the clinical rotations on this document. You can add those you anticipate finishing over the next semester • Health related volunteer experience and work experience is highly valued. ENGINEERING RESUME Your Name Address Phone email@uncc.edu SUMMARY List a few hard-hitting sentences spotlighting your most marketable qualifications. EDUCATION Bachelor of Science in Electrical Engineering May 20XX University of North Carolina at Charlotte, Charlotte, NC Other information to include may be your major(s), minor(s), GPA (overall and/or major, if favorable), relevant courses, certifications, dean’s list, scholarships COMPUTER SKILLS Applications: Microsoft Word, Excel, PowerPoint, MathCAD, Matlab, Pro-Engineer Languages: C++, JavaScript, HTML PROJECTS Motorola 68000 Microprocessor Fall 20XX • Designed and created a multistage monitoring system and a computer controlled wave form generator using single board computer with Motorola 68000 processor. Closed Loop Control Spring 20XX • Designed and built a closed loop control for a small vehicle which will follow a given trajectory. RELATED ENGINEERING EXPERIENCE Position Title June 20XX – Present Name of Business or Organization, City, State Related experience is anything you have done related to your job objective Examine your experiences in their entirety including full or part-time work, volunteer work, internships, student teaching, assistantships, other experiences to determine a strategic order for the presentation of your information Organize headings to focus on certain types of experiences or skills, for example, ” Sales Experience” or “Experience Working with Youth”; list first what is most attractive to your target reader or choose to have one large heading “Related Experience” Categorize less related experiences together in a heading “Selected Work Experience” or “Additional Experience”; see next section List your experiences in reverse chronological order within each heading. (most recent first.) Position Title May 20XX – August 20XX Name of Business or Organization, City, State Describe in detail starting each phrase with a power word, what you did, why you did it, who you did it with, what equipment you used, the results, and what supervision you had or provided to others Arrange descriptive phrases in order of relevance to the position for which you are applying Quantify your results, if possible. Identify personal strengths and skills used to achieve your accomplishments Use terminology that is common to the field you are pursuing Always write out or explain technical terminology and abbreviations; do not leave anything to the employer’s imagination or interpretation Avoid using diluted phrases such as “responsible for” or “in charge of” OTHER EXPERIENCE Position Title Name of Business or Organization, City, State Summers 20XX - 20XX LEADERSHIP EXPERIENCE Position Title Fall 20XX - Spring 20XX Name of Business or Organization, City, State List and describe organizations, position(s) held, volunteer work or other leadership and involvement or other experience of value to the prospect employer TEACHING RESUME Your Name Your Address • Phone: Yours • Email: Your email address Education Bachelor of Science, Elementary Education, The University of North Carolina at Charlotte GPA: Aug 2013 Any Additional College Degree, School Name GPA: Jun 2009 Teaching Experience Brookhaven Elementary School (Title 1) 2006-Present 3rd Grade Intern Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Ravenscroft Lower School 2003-2005 Pre-K Intern Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Bullet of key activities or responsibilities (each bullet starts with an action verb and show what you did, how/why, and results) Additional Experience Risk Management Consultant, Treasury Risk Management and Quantitative Analytics 2006-Present A Big Bank, New York, NY Participate in the analysis of differences in investment guidelines, practices, and organizational structures of investment and risk management units among IADB peers; synthesize information highlight differences/similarities Assist in risk analysis of new investment asset classes, including testing and implementation of risk models and systems Awards/Affiliations Sovereign Trust Administrator, Corporate Trust Financial Services (ABC Bank Division), Baltimore, MD 2002 - 2003 Trust Administrator, Income and Corporate Action Team, Trust Operation Department Street Trust & Banking Company, Dubai, UAE 2000 - 2002 Portfolio Administrator, Mutual Fund Group, Custody Services Street Trust & Banking Company, Boston, MA 1999 - 2000 Skills Computer: MS Windows, Word, Excel, Access, and PowerPoint Language: Certifications/Licensure: • Certifications are important for this industry. Make sure they are clearly seen in the resume. • Make sure to show all your relevant experience in working with children. TECHNOLOGY FOCUSED RESUME ________________________ Career N. Search ________________________ 1234 University City Charlotte, NC Cell: (704) 555- 555 career.n.search@gmail.com OBJECTIVE Seeking a summer internship in an interesting and challenging software discipline. EDUCATION The University of North Carolina at Charlotte Master of Science, Computer Science GPA: 4.0 Virginia Polytechnic Institute and State University Bachelor of Science, Computer Science Minor: Mathematics GPA: 3.6 Charlotte, NC Dec ‘08 Blacksburg, VA May ‘02 SKILL SET Programming Languages: C#, VB.Net, ASP.Net 1.1/2.0, XHTML/JavaScript/AJAX, XML/XSL/XSLT, Java/JSP Software: Visual Studio 2003/2005, VS Team System, TFS, SourceSafe, SQL Server 2005, FxCop, NUnit Operating Systems: Microsoft Windows (98 to Server 2003), Linux (Red Hat, Mandrake) EXPERIENCE Vertscape InfoTech Pvt. Ltd. Dubai, UAE; Bangalore, India Team Lead Dec ‘06 – July ‘07 Led a team of twelve developers on the design and implementation of the Federal e-Government portal for the Abu Dhabi Ministry of Economy (UAE). Development carried out using ASP.Net 2.0, VB.Net and MS BizTalk Server 06 Led a team of five developers to implement a content management system as well the accompanying web application ( www.greatparkpursuit.com ) using ASP.Net2.0, C# and SQL Server 2005. Digimaker India Pvt. Ltd. Kristiansand, Norway; Bangalore, India Senior Developer Dec ‘04 – Oct ‘06 Involved in the design, development and testing of the Digimaker Web Content Management System product and the up-gradation of the product to the .Net 2.0 platform. (http://demo.digimaker.com -> Login to CMS) Responsible for and supervised the work of six technical employees to complete various new product modules Developed custom web components/controls in C# to be used across multiple web applications built using ASP.NET, Microsoft Atlas/AJAX Controls, and SQL Server 2000 and a variety of custom enterprise solutions and web portals to meet the different demands of various customers: o Mercedes Benz Middle East – www.mb-me.com o Financial Times – www.ftadviser.com o Dodge, Chrysler & Jeep – www.mideast.chrysler.com Ventelo A/S Kristiansand, Norway Senior Developer Feb ’06 – May ‘06 Involved in the requirement gathering and analysis phase of the migration of an internal customer support application - Link Provider. The application was being developed from scratch on the 2.0 framework. Developed custom controls and web components in ASP.Net 2.0, C# along with the initial use of Microsoft Atlas controls, now known as ASP.Net AJAX Al Mana Fashion Group - British Home Store Doha, Qatar Developer / IT Executive Sept ’03 – Dec ‘04 Worked on a five member team involved in the analysis, design, and implementation of a management information reports module to provide a central reporting system for six stores. Module introduced to replace the existing MSAccess reporting system and implemented in C#/ASP.NET. Maintained all aspects of server-based network implementations including network planning, deployment and maintenance of Windows based systems. Developed training and support plans for 50-user network. HONORS Deans List with “Distinction”, Virginia Tech Scholarship obtained from Vishwa Buddha Parishad, India ACTIVITIES Represented Virginia Tech for Badminton tournaments in Maryland and Washington DC Virginia Tech Volleyball Club Team Member, Association for Computing Machinery (ACM) 1998 - 2001 1996 – 1997 ARTS RESUME Sample Resume (Full Time,LIBERAL Post Graduation) Norma J. Niner 123 University Drive, Charlotte, NC 28207 (704) 555-5555 OBJECTIVE: To obtain a full-time position as a caseworker for children and families where communication, organization, and people skills may be utilized EDUCATION: Bachelor of Arts in Psychology The University of North Carolina at Charlotte, Charlotte, NC Minor: Sociology GPA 3.2/4.0 August 2008 HONORS: Dean’s List, Fall 2007 & Spring 2008 Psi Chi, Psychology Honor Society Bonnie E. Cone Scholarship for Merit Recipient: Selected out of 1700 freshman based on academic achievement and high moral character REVELANT EXPERIENCE: Casework Intern May 2008-August 2008 Charlotte Rescue Mission, Charlotte, NC Supervised women in rehabilitation program, homeless guests, and their children Collaborated with other caseworkers and program director on client and organization concerns Created and implemented a new intake system to improve screening and safety concerns of the organization Support Group Facilitator September 2007-May 2008 Kindermorn, Charlotte, NC Volunteered as a grief and loss group leader for middle school children Planned activities for weekly group and helped children process grief related activities Mentor September 2006-May 2007 Youth at Risk Program, Charlotte, NC Volunteered to work weekly one-on-one with a local fourth grade student Assisted student in improving grades, assignment completion, and attendance while being a positive role model Volunteer Participant April 2006 Relay for Life, Charlotte, NC Raised over $700 individually and contributed to team fundraising of over $3,500 Participated in 24 hour walk-a-thon to raise money and recognize those who have experienced cancer ADDITIONAL EXPERIENCE: Customer Service Representative, Best Buy, Pineville, NC August 2006-August 2008 COMPUTER SKILLS: Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint • Notice Norma added GPA to the resume. The guideline for doing this is if it is above 3.0. SCIENTIFIC FOCUSED RESUME • Research and Laboratory section is a great way to demonstrate your experience from your academic program. • If you were a part of any publications, this would be a good place to put them. BUSINESS RESUME Your Name Your Address • Phone: Yours • Email: Your email address Financial Experience Risk Management Consultant, Treasury Risk Management and Quantitative Analytics 2006-Present A Big Bank, New York, NY Participate in the analysis of differences in investment guidelines, practices, and organizational structures of investment and risk management units among IADB peers; synthesize information highlight differences/similarities Assist in risk analysis of new investment asset classes, including testing and implementation of risk models and systems Participate in continuing efforts to streamline risk management processes; test and implement enhancements to databases, portfolio performance, and other utilities Perform risk management functions such as pricing and valuation, portfolio analytics, credit ratings review, and compliance Financial Analyst, Government Services 2003-2005 XYZ Financial Services (Midland Loan Services Division), New York, NY Supported, reconciled, and administrated the United States Agency for International Development (USAID) foreign loan portfolio of over 2000 loans to 80 countries with a total outstanding balance of approximately $ 25 billion Managed the U.S. Department of Transportation’s Transportation Infrastructure Finance and Innovation Act program assets of approximately $10 billion and MSED/DCA loans Lead the integration of the financial information systems of Riggs Bank and PNC Bank Verified account receivables with amortization schedules and maintained the domestic ledger Compiled regulatory reports and audit reconciliation for management or for regulatory agencies Performed research and analysis to provide management with definitive data and advice Trained colleagues in managing multi-million dollar loans, mortgage loans and annual reporting Sovereign Trust Administrator, Corporate Trust 2002 - 2003 Financial Services (ABC Bank Division), Baltimore, MD Administrated Trust relationships including Escrow Accounts, Paying Agencies, Trust Agreements, and Promissory Notes Overhauled Allied Capital 25 accounts of $90 million, calculating principal and interest amounts for 130 shareholders, posting all operational transactions and handling clients’ inquires Audited and reviewed trust and escrow accounts Introduced the use of QuickBook auditing software as part of a new billing system Transfer agent for Reilly mortgage certificates and USAID promissory notes Education Master of Business Administration, Finance (3.70 GPA), The University of North Carolina at Charlotte Aug 2006 Relevant Coursework: Investment Analysis and Portfolio Management, Fixed Income, Financial Accounting, Statistics, Corporate Finance, Financial Management, Derivatives Additional classes: Wall Street Prep in Financial Modeling, Valuation and Discount Cash Flow Modeling Additional Degree, Political Economy, University of California May 1999 Associations/Leadership Skills Financial Tools: QuickBooks, Bloomberg Financial Systems, Telekurs, MCH, GlobalCash, Income Collection System, AMTrust, Trust System, PAM, Unisys, and Enterprise Computer: MS Windows, Word, Excel, Access, and PowerPoint Languages: • Pay attention to industry terms, software, and techniques that are important to showcase in your resume. • Your bullets should include specific skills used, experience gained, and any results found from doing the work. ALLIED HEALTH CAREERS RESUME Michele Browne 111 Resume Success Drive Cell: (704) 555- 5555 Charlotte, NC 28227 Michelebro@xxx.xxx CAREER INTERESTS Animal behavior and welfare, genetics, biomedical research, and biotechnology RELATED SKILLS AND INSTRUMENTATION Processing and storage of DNA, chromatography, liquid handling, filtration and separation, imaging, powder and solids testing, sample preparation and wet chemical analysis, working with E. coli, laboratory records management, dissection, sterile techniques, pH meters, spectrophotometers, micropipettes, autoclave operation, thermal processing, and disposal of buffers and chemicals EDUCATION Bachelor of Science in Biology, May 2009 Minor: Chemistry The University of North Carolina at Charlotte, Charlotte, NC Relevant Courses: Genetics Animal Physiology Evolution Zoology Anatomy Comparative Biology Cell & Molecular Biology Pharmacology RELATED EXPERIENCE Farm Assistant, May-August 1998-present We are the Browne’s Family Farm, Fayetteville, NC Assist with the production and distribution of corn, eggs, and milk Assist with animal care, health, and breeding: Poultry, cattle, and swine Animal Health Technician Intern, January- May 2008 The Healthy Animal Clinic, Charlotte, NC Collected, stored, and properly disposed of biological samples Performed and documented diagnostic laboratory procedures Provided pre- and post operative care to animals Assisted with maintaining and tracking medical supplies and equipment Ordered and processed food and bedding supplies Observed veterinarian and pet-parent consultations Cage Washer, September -December 2007 Charlotte Animal Behavior Labs, Charlotte, NC Cleaned and sanitized animal cages and equipment Assisted with preventative caging equipment maintenance Maintained cage service records Scrubbed hallways and washrooms PROFESSIONAL ACTIVITIES National Pork Producer Council’s Conference, 2006- present National Dairy Herd Improvement Association meetings, 2004- present RESEARCH TOPICS Mammalian endocrinology, immune function in heifers, lactation biology of dairy cows, and food microbiology LANGUAGES Fluent in Spanish, Sign Language COMPUTER LITERACY Microsoft Word, Outlook, PowerPoint, Excel, Access, and Publisher ONLINE SUBMISSION OF YOUR RESUME Most employers prefer a resume to be either uploaded into their system or emailed directly to them. In the event you need to print a copy to bring with you to a career fair or interview it is best practice to print it on “resume paper” which can be found at any office supply store. Try to stick with light grey or beige color and use a high quality printer. When submitting a resume online, pay attention to these important recommendations: • Save your documents into a PDF to ensure the formatting and spacing stays the way you created it. Click on the picture for a video on how to send a resume online – via • Give your resume a file name that is descriptive and easy for the employer to know who you are: • Example: FirstLastName_Resume. • Do not use “Resume” or “UpdatedResume” • Include your documents as attachments along with a targeted cover letter. Upload your finished resume to our Hire-A-Niner system to make it easier to apply for jobs posted AND to maintain a digital copy of your resume that can be accessed anywhere – anytime!