Annual Legal Notices APRIL 1, 2012 PRIMARY CARE PROVIDERS Kaiser generally allows the designation of a primary care provider. You have the right to designate any primary care provider who participates in our network and who is available to accept you or your family members. For information on how to select a primary care provider, and for a list of the participating primary care providers, contact the Kaiser at 503.813.2000. For children, you may designate a pediatrician as the primary care provider. WOMEN’S HEALTH AND CANCER RIGHTS ACT OF 1998 (WHRCA) If you have or are going to have a mastectomy, you may be entitled to certain benefits under the Women’s Health and Cancer Rights Act (WHCRA). For individuals receiving mastectomy-­‐related benefits, coverage will be provided in a manner determined in consultation with the attending physician and patient, for: • All stages of reconstruction of the breast on which the mastectomy was performed; • Surgery and reconstruction of the other breast to produce a symmetrical appearance; • Prostheses; and • Treatment of physical complications of the mastectomy, including lymphedema. These benefits will be provided subject to the same deductibles and coinsurance applicable to other medical and surgical benefits provided under this plan as outlined in your benefits booklet. Review the terms of your benefit booklet for more information. SPECIAL RIGHTS ASSOCIATED WITH CHILDBIRTH Federal Law -­‐ Newborn and Mother’s Health Protection Act Group health plans and health insurance issuers offering group health insurance coverage may not, under Federal law, restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following a normal vaginal delivery, or less than 96 hours following a caesarian section. Federal law generally does not prohibit the attending provider of the mother or newborn, after consultation with the mother, from discharging the mother or her newborn earlier than 48 hours or 96 hours as applicable. In any case, plans and issuers may not, under Federal law, require that a provider obtain authorization from the plan or the insurance issuer for prescribing a length of stay not in excess of 48 hours. THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) -­‐ places limitations on a group health plan's ability to impose preexisting condition exclusions, provides special enrollment rights for certain individuals and prohibits discrimination in group health plans based on health status. For more information, review your benefit booklet. Pre-­‐Existing Exclusions If applicable, the existence and terms of a pre-­‐existing condition exclusion clause are disclosed in your benefit booklet. Individuals have a right to request a certificate of creditable coverage from a prior plan or insurance issuer. If necessary, the plan can assist you in obtaining a certificate of creditable coverage. Please contact human resources for more information or to request assistance. HIPAA Special Enrollment Notice Loss of Coverage: If you are declining enrollment for yourself or your dependents (including your spouse) because of other health insurance coverage, you may in the future be able to enroll yourself or your dependents in this plan provided that you request enrollment within the required time frames as outlined in your benefit booklet. New Dependent by Marriage, Birth, Adoption or Placement for Adoption: In addition, if you have a new dependent as a result of marriage, birth, adoption or placement for adoption you may be able to enroll yourself and your new dependents. However, you must request enrollment within the timeframes outlined in your benefit booklet to add coverage after the marriage, birth, adoption or placement for adoption. SCHIP Eligibility Effective April 1, 2009, you may have expanded special enrollment rights if you or a dependent: • lose coverage under Medicaid or a State child health plan; or • become eligible for assistance with the cost of participating in the Plan through the Medicaid plan or the State child health plan in which you and/or your dependent participate. In either case, you or your dependent will have 60 days from the loss of coverage or the date of eligibility for the subsidy to elect to be covered under the Plan. If you believe that you may be entitled to any of these special enrollment rights, please contact your plan administrator. Statement of ERISA Rights As a participant in the Plan you are entitled to certain rights and protections under the Employee Retirement Income Security Act of 1974 (“ERISA”). ERISA provides that all participants shall be entitled to: Receive Information about Your Plan and Benefits • Examine, without charge, at the Plan Administrator’s office and at other specified locations, the Plan and Plan documents, including the insurance contract and copies of all documents filed by the Plan with the U.S. Department of Labor, if any, such as annual reports and Plan descriptions. • Obtain copies of the Plan documents and other Plan information upon written request to the Plan Administrator. The Plan Administrator may make a reasonable charge for the copies. • Receive a summary of the Plan’s annual financial report, if required to be furnished under ERISA. The Plan Administrator is required by law to furnish each participant with a copy of this summary annual report, if any. Continue Group Health Plan Coverage If applicable, you may continue health care coverage for yourself, spouse or dependents if there is a loss of coverage under the plan as a result of a qualifying event. You and your dependents may have to pay for such coverage. Review the summary plan description and the documents governing the Plan for the rules on COBRA continuation of coverage rights. If you have creditable coverage from another plan, you may be entitled to a reduction or elimination of exclusionary periods (if applicable) of coverage for preexisting conditions under your group health plan. You should be provided a certificate of creditable coverage, free of charge, from your group health plan or health insurance issuer when you lose coverage under the plan, when you become entitled to COBRA continuation of coverage, when COBRA continuation of coverage ceases, if you request before losing coverage or if you request it up to 24 months after losing coverage. Without evidence of prior creditable coverage, you may be subject to a preexisting condition exclusion for 12 months (18 months for late enrollees) after your enrollment date in your coverage. Prudent Actions by Plan Fiduciaries In addition to creating rights for participants, ERISA imposes duties upon the people who are responsible for operation of the Plan. These people, called “fiduciaries” of the Plan, have a duty to operate the Plan prudently and in the interest of you and other Plan participants. No one, including the Company or any other person, may fire you or discriminate against you in any way to prevent you from obtaining welfare benefits or exercising your rights under ERISA. Enforce your Rights If your claim for a welfare benefit is denied in whole or in part, you must receive a written explanation of the reason for the denial. You have a right to have the Plan review and reconsider your claim. Under ERISA, there are steps you can take to enforce these rights. For instance, if you request materials from the Plan Administrator and do not receive them within 30 days, you may file suit in federal court. In such a case, the court may require the Plan Administrator to provide the materials and pay you up to $110 a day until you receive the materials, unless the materials were not sent due to reasons beyond the control of the Plan Administrator. If you have a claim for benefits which is denied or ignored, in whole or in part, and you have exhausted the available claims procedures under the Plan, you may file suit in a state or federal court. If it should happen that Plan fiduciaries misuse the Plan’s money, or if you are discriminated against for asserting your rights, you may seek assistance from the U.S. Department of Labor, or you may file suit in a federal court. The court will decide who should pay court costs and legal fees. If you are successful, the court may order the person you have sued to pay these costs and fees. If you lose (for example, if the court finds your claim is frivolous) the court may order you to pay these costs and fees. Assistance with your Questions If you have any questions about your Plan, this statement, or your rights under ERISA, you should contact the nearest office of the Employee Benefits and Security Administration, U.S. Department of Labor, listed in your telephone directory or the Division of Technical Assistance and Inquiries, Employee Benefits and Security Administration, U.S. Department of Labor, 200 Constitution Avenue N.W., Washington, D.C. 20210. Medicaid and the Children’s Health Insurance Program (CHIP) Offer Free Or Low-­‐Cost Health Coverage To Children And Families If you are eligible for health coverage from your employer, but are unable to afford the premiums, some States have premium assistance programs that can help pay for coverage. These States use funds from their Medicaid or CHIP programs to help people who are eligible for employer-­‐sponsored health coverage, but need assistance in paying their health premiums. If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, you can contact your State Medicaid or CHIP office to find out if premium assistance is available. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, you can contact your State Medicaid or CHIP office or dial 1-­‐877-­‐KIDS NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, you can ask the State if it has a program that might help you pay the premiums for an employer-­‐
sponsored plan. Once it is determined that you or your dependents are eligible for premium assistance under Medicaid or CHIP, your employer’s health plan is required to permit you and your dependents to enroll in the plan – as long as you and your dependents are eligible, but not already enrolled in the employer’s plan. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you live in one of the following States, you may be eligible for assistance paying your employer health plan premiums. The following list of States is current as of April 16, 2010. You should contact your State for further information on eligibility. ALABAMA – Medicaid CALIFORNIA – Medicaid Website: http://www.medicaid.alabama.gov Website: http://www.dhcs.ca.gov/services/Pages/ TPLRD_CAU_cont.aspx Phone: 1-­‐800-­‐362-­‐1504 Phone: 1-­‐866-­‐298-­‐8443 ALASKA – Medicaid COLORADO – Medicaid and CHIP Website: Medicaid Website: http://www.colorado.gov/ http://health.hss.state.ak.us/dpa/programs/medicaid/ Medicaid Phone: 1-­‐800-­‐866-­‐3513 Phone (Outside of Anchorage): 1-­‐888-­‐318-­‐8890 CHIP Website: http:// www.CHPplus.org Phone (Anchorage): 907-­‐269-­‐6529 CHIP Phone: 303-­‐866-­‐3243 ARIZONA – CHIP Website: http://www.azahcccs.gov/applicants/default.aspx Phone: 1-­‐877-­‐764-­‐5437 ARKANSAS – CHIP FLORIDA – Medicaid Website: http://www.arkidsfirst.com/ Website: http://www.fdhc.state.fl.us/Medicaid/index.shtml Phone: 1-­‐888-­‐474-­‐8275 Phone: 1-­‐866-­‐762-­‐2237 GEORGIA – Medicaid MONTANA – Medicaid Website: http://dch.georgia.gov/ Website: http://medicaidprovider.hhs.mt.gov/clientpages/ Click on Programs, then Medicaid clientindex.shtml Phone: 1-­‐800-­‐869-­‐1150 Telephone: 1-­‐800-­‐694-­‐3084 IDAHO – Medicaid and CHIP Medicaid Website: www.accesstohealthinsurance.idaho.gov Medicaid Phone: 1-­‐800-­‐926-­‐2588 CHIP Website: www.medicaid.idaho.gov CHIP Phone: 1-­‐800-­‐926-­‐2588 INDIANA – Medicaid Website: http://www.in.gov/fssa/2408.htm Phone: 1-­‐877-­‐438-­‐4479 IOWA – Medicaid Website: www.dhs.state.ia.us/hipp/ Phone: 1-­‐888-­‐346-­‐9562 KANSAS – Medicaid Website: https://www.khpa.ks.gov Phone: 800-­‐766-­‐9012 KENTUCKY – Medicaid Website: http://chfs.ky.gov/dms/default.htm Phone: 1-­‐800-­‐635-­‐2570 LOUISIANA – Medicaid Website: http://www.la.hipp.dhh.louisiana.gov Phone: 1-­‐888-­‐342-­‐6207 MAINE – Medicaid Website: http://www.maine.gov/dhhs/oms/ Phone: 1-­‐800-­‐321-­‐5557 NEBRASKA – Medicaid Website: http://www.dhhs.ne.gov/med/medindex.htm Phone: 1-­‐877-­‐255-­‐3092 NEVADA – Medicaid and CHIP Medicaid Website: http://dwss.nv.gov/ Medicaid Phone: 1-­‐800-­‐992-­‐0900 CHIP Website: http://www.nevadacheckup.nv.org/ CHIP Phone: 1-­‐877-­‐543-­‐7669 NEW HAMPSHIRE – Medicaid Website: http://www.dhhs.state.nh.us/DHHS/ MEDICAIDPROGRAM/default.htm Phone: 1-­‐800-­‐852-­‐3345 x 5254 NEW JERSEY – Medicaid and CHIP Medicaid Website: http://www.state.nj.us/humanservices/ dmahs/clients/medicaid/ Medicaid Phone: 1-­‐800-­‐356-­‐1561 CHIP Website: http://www.njfamilycare.org/index.html CHIP Phone: 1-­‐800-­‐701-­‐0710 NEW MEXICO – Medicaid and CHIP Medicaid Website: http://www.hsd.state.nm.us/mad/index.html Medicaid Phone: 1-­‐888-­‐997-­‐2583 MASSACHUSETTS – Medicaid and CHIP Medicaid & CHIP Website: http://www.mass.gov/MassHealth Medicaid & CHIP Phone: 1-­‐800-­‐462-­‐1120 MINNESOTA – Medicaid Website: http://www.dhs.state.mn.us/ Click on Health Care, then Medical Assistance Phone: 800-­‐657-­‐3739 MISSOURI – Medicaid Website: http://www.dss.mo.gov/mhd/index.htm Phone: 573-­‐751-­‐6944 NORTH DAKOTA – Medicaid Website: http://www.nd.gov/dhs/services/medicalserv/medicai
d/ Phone: 1-­‐800-­‐755-­‐2604 OKLAHOMA – Medicaid Website: http://www.insureoklahoma.org Phone: 1-­‐888-­‐365-­‐3742 OREGON – Medicaid and CHIP Medicaid & CHIP Website: http://www.oregonhealthykids.gov Medicaid & CHIP Phone: 1-­‐877-­‐314-­‐5678 PENNSYLVANIA – Medicaid CHIP Website: http://www.hsd.state.nm.us/mad/index.html Click on Insure New Mexico CHIP Phone: 1-­‐888-­‐997-­‐2583 NEW YORK – Medicaid Website: http://www.nyhealth.gov/health_care/ medicaid/ Phone: 1-­‐800-­‐541-­‐2831 NORTH CAROLINA – Medicaid Website: http://www.nc.gov Phone: 919-­‐855-­‐4100 UTAH – Medicaid Website: http://health.utah.gov/medicaid/ Phone: 1-­‐866-­‐435-­‐7414 VERMONT– Medicaid Website: http://ovha.vermont.gov/ Telephone: 1-­‐800-­‐250-­‐8427 VIRGINIA – Medicaid and CHIP Medicaid Website: http://www.dmas.virginia.gov/rcp-­‐HIPP.htm Medicaid Phone: 1-­‐800-­‐432-­‐5924 CHIP Website: http://www.famis.org/ CHIP Phone: 1-­‐866-­‐873-­‐2647 WASHINGTON – Medicaid Website: http://www.dpw.state.pa.us/partnersproviders/medic
alassistance/doingbusiness/003670053.htm Phone: 1-­‐800-­‐644-­‐7730 RHODE ISLAND – Medicaid Website: www.dhs.ri.gov Phone: 401-­‐462-­‐5300 SOUTH CAROLINA – Medicaid Website: http://www.scdhhs.gov Phone: 1-­‐888-­‐549-­‐0820 TEXAS – Medicaid Website: http://hrsa.dshs.wa.gov/premiumpymt/Apply.shtm Phone: 1-­‐877-­‐543-­‐7669 WEST VIRGINIA – Medicaid Website: http://www.wvrecovery.com/hipp.htm Phone: 304-­‐342-­‐1604 WISCONSIN – Medicaid Website: http://dhs.wisconsin.gov/medicaid/publications/p-­‐
10095.htm Phone: 1-­‐800-­‐362-­‐3002 WYOMING – Medicaid Website: http://www.health.wyo.gov/healthcarefin/index.html Telephone: 307-­‐777-­‐7531 Website: https://www.gethipptexas.com/ Phone: 1-­‐800-­‐440-­‐0493 To see if any more States have added a premium assistance program since April 16, 2010, or for more information on special enrollment rights, you can contact either: U.S. Department of Labor U.S. Department of Health and Human Services Employee Benefits Security Administration Centers for Medicare & Medicaid Services www.dol.gov/ebsa www.cms.hhs.gov 1-­‐866-­‐444-­‐EBSA (3272) 1-­‐877-­‐267-­‐2323, Ext. 61565