PARQ ANNUAL REPORT Executive Summary PARQ Accomplishments 2014-15 Institutional Planning Stakeholder Visioning Session was held, followed by the Engagement Sessions, with approximately half of all faculty/staff attending. A total of 9 university-wide action items were implemented and highlighted at the You Said…We Did presentation based on the feedback. The FOCUS 2020 strategic plan has been finalized, including goals, performance indicators and initial university priorities. The performance indicators were converted to an interactive dashboard format, and cascading scorecards are in progress. 10 action plans were approved, with a total of 46 action items across all plans. All colleges/major units completed strategic plans and presented them to the Chancellor’s Advisory Council. 13 FOCUS 2015 performance indicator targets were met by 2015. Assessment and Institutional Research UW-Stout was selected to participate in a national pilot sponsored by the Association for Institutional Research to test aspirational statements for institutional research. The following projects were completed: o 13 university-wide surveys o 10 external surveys o 80 institutional research projects o 91 planning tasks o 60 graduate student projects o 217 tasks completed by PARQ students o 19 data lead requests Survey Clearinghouse, Qualtrics Question Library and research help page are being utilized and continuously updated. From July, 2014 to May, 2015 the information portal had over 9,616 page views by 336 campus users. Program facts completed for all graduate programs and undergraduate programs, and are now included in the assessment in the major process. Applied Research Center The following projects were completed in 2014-15: o 35 internal projects o 13 external projects Increased the amount of projects by 585% from inception in 2007-08 to 2014-15. o Annual revenue increased by $860,073 from 2007-08 to 2014-15. Page 1 of 14 o 813 student project tasks were completed in 2014-15. Collaborated with the psychology department to launch certificate programs in Evaluation and Institutional Research. For the certificate programs, we published 3 e-books and are finalizing an agreement with the Annie E. Casey Foundation to enroll 60 students per year for a period of 5 years. Completed year 2 of 4 of a $23 million federal TAACCCT grant. Qualtrics There are 2,252 registered Qualtrics users at UW-Stout. The Qualtrics Training and Support office responded to more than 189 individual requests for assistance and training. Quality A Baldrige Committee is active with 17 current members. The focus of the committee is to become familiar with the Baldrige principles and criteria, present at various quality-related venues, be responsible for identifying opportunities for UW-Stout to implement best practices, and to identify new practices to continue to follow the Baldrige philosophy. The representatives from the committee presented at one quality-related conference this year. 4 ESURC reviews were completed. Policies Created 1 new policy, eliminated 2 policies, and revised 2 policies Accreditation Planning for a site visit from the Higher Learning Commission in 2016. Assurance argument and Federal Compliance report in progress. Complaint tracking process finalized. Student handbook updated. Credit hour definition updated. Working on reviewing compressed courses. Developing faculty qualifications policy. Page 2 of 14 PARQ 2014-15 action plan: 2014-15 NEW Unit Goals for Planning, Assessment, Research and Quality Goals : Implementation Strategies: Respo nsible: Done ? Outcome indicators : Yes General PARQ operations Monthly lunch where we invite person/team to come and chat about their jobs and let them know what we do. Could be a potluck or a brown bag, but we provide meal for the guest 12 lunches held during 2014-15 PARQ staff self-report greater understanding of functions of other offices Guests self-report greater understanding of PARQ office Susan Quality Meridi th August, September, October, November, December lunches held. Other monthly lunches have been established. Other lunches held or planned; positive feedback from all. Yes Prepare for successful HLC site visit in 2015-16 – with a goal of 100% ratings of “met” on our assurance argument and positive reviews on our quality initiative, and no concerns with federal compliance Progress AP developed for student complaint process – 5/2015 Student handbook updated – 3/2015 Complete drafts of criterion documents created- 4/1/2015 External review of criterion documents in progress by the end of the fiscal year Page 3 of 14 Student complaint review group submitted first draft of recommendations. Complaint tracking process finalized and implemented. HLC assurance argument team developed first draft of AP for complaint process. AP finalized. Student handbook update completed Initial drafts of criterion completed. Compressed courses group meeting. Faculty qualifications policy in development Credit hour definition updated. Goals : Implementation Strategies: Respo nsible: Done ? Outcome indicators : Yes Strategic Planning and Accountabilit y Performance Measurement System- work toward implementing a cascading scorecard system in order to more fully drill down the planning initiatives to the college, program and department level, with targets at each of these levels in order to ensure accountability and celebrate successes. Integrate the Program Facts into this system. Meridi th and Jen Introduce the Performance Measurement System to various group on campus Fall 2014. Develop template for each performance indicator in Tableau. Finalize performance indicators- May1, 2015 Prepare for implementation in Fall 2015. Meridi th Yes Update process for Strategic Planning Group to increase participation and decision-making Progress Change structure of meetings Pass motions recommending next steps on all major issues that go to the SPG Page 4 of 14 The PM system has been introduced to various groups Paper template has been made for the indicators Tableau has been purchased for implementing the cascading score card idea PI committee (sub-committee of the SPG) has been working on developing the PI. Performance indicators finalized. Initial draft of university level scorecard created in Tableau. Working on cascading scorecards Now using motions for all decision items Introduced expectations for attendance Additional suggestions from SPG process improvement group identified and implemented, including posting agendas in the daily email, encouraging two year terms for governance reps, etc. Goals : Implementation Strategies: Respo nsible: Done ? Partially Outcome indicators : Expand student jobs program to 300 for 2015-16. Jen Partially Continue celebratory focus – hallway display case, continue thank you’s, showcase individual accomplishments in daily emails… Jen Increase the number of funded positions for 2015-16 to 300. Retention rate of student job recipients continues to exceed that of the campus Other components included in program, such as work study, partnering with the Foundation Office, etc… Individual thank you notes sent for engagement session facilitators and notetakers, student jobs supervisors You Said…We Did session in 2015 At least one accomplishment/ recognition daily email submitted each month At least one accomplishment/recognit ion wordle given to an individual each month Page 5 of 14 Progress Foundation funded 4 positions Changes to work study program approved for 2016-17 Additional funding for spring 2015 Funding request submitted for 201516. Foundation office has tentatively agreed to continue funding the program. Thank you’s sent to facilitators and notetakers Accomplishment/recognition emails posted in daily email at least once per month Creating wordles for each chair of the committees recognized during the You Said… We Did Goals : Implementation Strategies: Respo nsible: Done ? Partially 100% participation in the planning process – people not afraid to speak up and people feel their voice is heard Outcome indicators : Meridi th, Michel le, Jen Applied Research Center Increase revenue from external projects Cori and Breann a Yes 100% of all faculty/staff have some level of involvement with suggesting engagement session initiatives or in implementing action items within the next 3 years Faculty/staff self-report their voice is heard and they are not afraid to speak up Within the next 3 years, ensure that at least 33% of revenue consistently comes from projects that are $25,000 or more Page 6 of 14 Progress 75% of all faculty and staff had a role to play in at least one of these initiatives. Set new record for number of people participating in the process People regularly attend the engagement sessions, you said... we did, listening session meetings, provide information on feedback links, fill out surveys, speak with their SPG member Currently 75.8% of revenue is from external clients. Goals : Implementation Strategies: Respo nsible: Done ? Outcome indicators : Partially Progress 4 students enrolled plus 3 more in summer 2015 3 e-books published Approval process completed Attended AIRUM with a vendor booth Increase enrollment in Eval and IR certificate programs Jason and Justin Obtain enrollment of 50 Publish three e-books Complete approval process for certificate programs Currently working with Annie E Casey foundation to potentially enroll 30 students per semester for next 5 years. Currently working with the Marketing department to develop plan for launching certificates. Currently working with Stout Online to develop websites to a higher level and to contain more information for interested students. Attended and presented at AIR. No Institutional and Student Research and $1 million project Libby and Aric Expand focus on ensuring use of assessment feedback Meridi th None planned currently One project that brings in at least $1,000,000 is approved by the end of the fiscal year Partially TBD Page 7 of 14 Nothing on the horizon as of May 2015 Brainstorm list of ideas developed. Working on communication plan to share with the Provost’s Council Goals : Implementation Strategies: Respo nsible: Done ? Yes Assessment Performance Indicators- Update the performance indicators for FOCUS 2020 with a focus on more fully integrating the data we collect university-wide with the performance indicators, and eliminating data collection not aligned with these indicators. Develop a long-term vision for the job engagement, campus climate, morale, etc… suite of surveys Long-term solution identified and approved for Qualtrics position Outcome indicators : Jen IE team with Tamm y as lead Yes Susan and Jane Yes Share new proposed performance indicators with various groups on campus fall 2014. Make updates based on feedback from the various groups. Finalize performance indicators May, 2015. Include them in the Performance Measurement System for fall 2015. Survey structure identified and timeline for surveys identified Proposal developed and approved for implementation in 201516 Page 8 of 14 Progress Performance indicator review group established. Group will submit recommendations in January. 13 feedback sessions held to discuss proposed goals and performance indicators Recommendations submitted and approved Determined that job engagement and campus climate would be combined into one survey and administered every 3 years. Proposal developed, submitted and approved for 2015-16 Goals : Implementation Strategies: Respo nsible: Done ? Outcome indicators : Yes Interactive Fact Book Sally Begin development of interactive Fact Book using Tableau software. Format is developed before end of fiscal year. Implement for 2015-16 fact book Yes We connect people to the resources they need for research IE team with Susan as lead Progress Action plan created Integrate and upgrade our research related websites and move to the internet Identify key campus partners EDGE session (spring 2015) Page 9 of 14 Have purchased Tableau and beginning to learn software. Have identified other university fact books that use Tableau. Have met with other areas on campus that have interest in using software. A demonstration of Tableau capabilities is being scheduled. An outline/format has been developed for book. Contacted key users and received feedback on usefulness of different sections of book. Part of faculty/staff section has been created. Joined MN & WI Tableau user groups and have viewed any useful Tableau webinars that are offered. Draft action plan created; identified key campus partners; set up meeting with Jen to review website; decided against EDGE session in spring 2015 Stout website team reviewing website and offering recommendations – should be completed by end of June 2015 Goals : Implementation Strategies: Respo nsible: Done ? Outcome indicators : Yes Policies Complete updates/revisions to sexual harassment policy, AODA policy, tobacco-free policy Meridi th and Michel le Progress Policies get through university policy development process by the end of the fiscal year Page 10 of 14 Advertising policy and identity standards policy going through revision process. Advanced deposit for international students policy being reviewed for potential elimination. All three of these policies have been finalized. Volunteer policy in progress. Training and Development Plan Encourage and support (where fiscally possible) participation in workshops and training sessions, with a goal to pay for each staff member to attend one off-campus event (or on campus event, if preferred) per year. Susan – attend workshops at Christine Center – attended 2 workshops Sally- Hyperion advanced training, also attended AIRUM – attended both Meridith – Baldrige examiner training, Higher Learning Commission Annual conference. Registered for HLC conference, attended HLC and Baldrige training, and AIR pilot group meeting in Atlanta, serving as team leader for Baldrige application Tammy- Hyperion training – attended Advanced Hyperion Training in July Michelle – on campus training sessions related to finance and budget attended E-reimbursement training Cori- Excel training (intermediate and advanced) – completed Excel Part 3 training in April 2015. Justin- LMT training determined that LMT training not needed; completed Excel part 2 and 3 training (jan/april) Jason-may try to explore a conference/training for k-12 education related evaluation topics; also want statistics training Jen- attended Advanced Hyperion Training in July; MapWORKS training session Jane – Supervisory training, in progress Libby- AEA Conference attended AEA in October Breanna- Lean administration Brenda-AIRUM – attended and presented at AIRUM conference Aric – attend AEA Conference attended AEA in October Continue to use some PARQ office meetings, IE team meetings and ARC team meetings for professional development activities. Hold professional development meetings for IE team and ARC professional staff. OneDrive workshop; AEA coffee break Fundamentals of Good Evaluation Reporting; Continue to develop written procedures for critical procedures/responsibilities in order to help in cross-training others and also continue training for backups. This is done through the DMS system. Goal for 2014-15 is to add/update DMS documents listed on the schedule for 2014-15 and to share the document with the person Susan – PARQ-2040 IP Sally- Alumni follow-up instructions have been updated Meridith – accreditation processes accreditation process log created and being used Tammy- Noel Levitz survey – not started, spring administration survey process has yet to be determined. Due to budget cut, this survey will not be administered this spring. Michelle –Revise and update the DMS budget procedures document; updated document Cori- ES6 form, background check – both completed Page 11 of 14 Justin- student clearinghouse-updated document resulting from the Stout McNair project JasonJen- Develop a comprehensive DMS document on the Student Jobs program- document has been created and Devon is piloting it this semester. Jane –Survey Sample Requests document revised and redundant documents removed from DMS LibbyBreanna- ES6 form, background check both completed BrendaAric Continue membership and participation in appropriate professional organizations. Where fiscally possible, support participation in webinars, teleconference and other activities sponsored by professional organizations. Provide job-specific skill development opportunities through representation on committees, as appropriate. Each person to identify one goal: Susan – serve on Graduate Education committee; chair Information Portal Steering Team Sally – continue to serve on IRB committee Tammy – continue to serve on the CDR Redesign Committee Michelle – serve on ESURC committee serving in committee support role Cori – PAECR serving another 2 year term Justin- became AEA member applied to a couple committees on campus Jason – serving on the Arts Integration Menomonie board, AEA member, attended various webinars from the evaluATE organization Jen – ESURC; Senate of Academic Staff; SAS Executive committee; chair of the SAS election committee Jane – CORE committee, Research Club Advisor Libby – PAECR, MSAP activities (multiple committees), PD Charge Committee Breanna – ESURC (two academic years remain) Brenda – serve on January Professional Development Committee – served on January Professional Development Committee and elected to serve on the SAS election committee. Meridith – Serve as chair of the policy committee and SPG, co-chair of the Diversity Leadership Team, member of CAC, Cabinet, Enrollment management, retention committee Aric – serve on the Ethics Advisory Committee – served on Ethics Advisory Committee and elected in April to the Health & Wellness Committee Page 12 of 14 Personal goals. Each person to identify one goal. Goals identified through participatory process which includes feedback from other members of the team. Susan – read one of the books from the ISSL workshop and select tool(s) to practice part way through several of the books; selected tools to practice and implementing at least once per week Sally- Learn Tableau software Meridith – get more people engaged with Baldrige and performance excellence, including finding more people to serve as Baldrige examiners, EDGE, daily email one additional person applying to become a Baldrige examiner, not successful – not able to identify anyone else willing to serve as a Baldrige examiner Tammy- become more familiar with the student and curricular RDS tables and what data fields are available for querying in Hyperion Michelle –work on the College Portrait annual project with Susan providing instruction and guidance updated College Portrait information online Cori- Redesign staff performance evaluations to better align with PM roles & responsibilities. Done. Used in 2014 reviews. Will be reviewing with staff prior to 2015 review time to make necessary adjustments. Participate in Women’s networking events including book clubs, mentoring events, etc. Participated in 2 book clubs, mentoring night at Barrel Room. Research / develop training program for new staff. Working with MSAP student for part of her thesis. Have had initial meeting with her and another meeting with her and Libby. Justin- Get orientated with my assigned projects, become more familiar with the software available to complete project tasks. Up to speed with projects and started looking for new project opportunities. Jason-To be better organized, learn how to slow down and not miss the small details, and to use the tools provided more effectively Have been making far fewer mistakes, feel that I understand the tools of the ARC better and that I know the organization of the university better. Jen- Get the performance indicators in to tableau. Done now on to the next phase- cascading scorecard. Jane- Participated in Women’s organizations on campus, ate a reasonably good breakfast on most days. Libby- Engage in reflective practice in a systematic way Breanna- Continue learning budget management processes Brenda-focus on learning how to use the tools provided effectively (Lynda.com, EDGE Training, MSAP classes) – Completed first year of MSAP classes, attended an Excel Part 2 EDGE session, and participated in SPSS and Excel 2013 Lynda.com trainings. Aric – Finish thesis – completed thesis and received diploma Partners: Susan/Cori Jen/Justin Michelle/Jason Libby/Tammy Aric/Jane Page 13 of 14 Breanna/Sally Meridith/Brenda Levi & Phillip Team Unity Plan Volunteer as a group at a service related activity in Menomonie/Eau Claire (last year we did laptop deployment) – Jen suggested scholarship interviews. Complete Spring celebration in April or May- Levi & Phillip Completed Fall semester potluck with staff and students (was a taco bar in 2013-14) – Libby, Andrea Completed Summer breakfast with staff and students at Brenda’s house in August (typically the week before classes start) – Brenda, Tammy Completed 2015 Get it Dunn Run – Cori Done with a new record of runners! 2015 Spaghetti dinner before the run – Meridith Completed Holiday Spectacular – Aric, Jason, Justin – Completed successfully! Page 14 of 14