2009 – 2010 Annual Report Quad Cities Marketing & Public Relations

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Quad Cities
Marketing &
Public Relations
2009 – 2010 Annual Report
March 5, 2009 – Tami Seitz
Director of Marketing & Public Relations, Quad Cities
Report Overview
ƒ Mission & Purpose
ƒ FY 2009 Goals & Accomplishments
ƒ FY 2010 Goals
ƒ FY 2010 Budget
FY 2009
Accomplishments
QC Marketing
& Public Relations
WIU-QC Marketing and Public Relations became
an official area of WIU-QC in January, 2007
which included a Director of Marketing and
Public Relations for WIU-QC. The goal for the
new position was to create awareness of the
WIU-QC brand, integrate marketing, continue
institutional branding, contribute to WIU-QC
advertising design, implement messaging
strategies and collaborate with faculty, staff
and students to promote events and programs
that relate to this campus.
FY 2009
Accomplishments
QC Marketing &
Public Relations
In addition the QC Marketing professional selects and
coordinates multiple media channels and vendors for
the needs of faculty and staff in the Quad Cities and
serves as a resource for any promotional materials
created within the University that is intended for internal
and external audiences.
QC Marketing works closely with WIU-QC Admissions, the
faculty, student organizations and University Relations
and University Marketing. In addition, QC Marketing is
dedicated to integrated marketing and strategic
university initiatives. Externally, QC Marketing works with
a variety of media representatives, community leaders,
and state and federal officials.
FY 2009
Accomplishments
QC Marketing &
Public Relations - Objective
The overall objective of QC Marketing is to
increase awareness and visibility of
Western Illinois University – Quad Cities as
an institution of academic excellence,
and dedication to higher values in higher
education and service to the community
through a comprehensive, integrated
marketing and promotions strategy and
continued involvement in community and
news that relates to our students and
external populations.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• Promoting WIU –QC as an institution of
quality by advertising our rankings in U.S.
News & World Report and Princeton
Review. Promoting WIU’s affordability
through messages, advertising our Transfer
Cost Guarantee, new programs, dual
agreements and 2 + 2 agreements. This
promotion goal is accomplished through
utilizing a variety of media channels in the
Quad Cities, including billboards, bus
wraps, print, and radio cable and
broadcast.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• Target marketing to more diverse
populations through the inclusion of
diverse student models in a variety of
advertising such as billboards, print ads
and view books and through advertising in
target specific media such as BET cable in
the QC, more male dominated radio
stations such as KCQQ, 106.5. Noncaucasian, working students populations
increased 8.7 % this fall. Also added a
“register now” emphasis.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• Integrating new media into QC marketing
efforts continues. WIU –QC street banners
are strategically placed in downtown
Davenport directly in front of the FIGGE
Museum of Art where WIU’s Museum
Studies courses are delivered. WIU-QC has
launched its own Facebook page with a
fan base of 76 “friends” since its inception
this fall.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• Collaborating with WIU-QC Development
on publications for the comprehensive
campaign resulted in the completion of
the WIU-QC case statement brochure a
variety of campaign promotional
materials including the annual appeal.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• QC Public Relations continues
to collaborate with University
Relations in writing and issuing
news releases, making media
contacts and following up with
media on media advisories and
news stories. WIU-Q contributes
to overall positive public
relations by originating story
ideas and promoting events
and students on our campus
and by maintaining and
establishing good relationships
with the media.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• Involvement with the community
colleges in the QC’s and beyond
continues through advertising efforts,
dual enrollments, transfer guarantees, 2
+2 programs, college visits, consortiums
and collaborative high school visits
geared towards increasing awareness of
WIU-QC as THE choice to complete their
bachelor’s degree. Discussions for
shared marketing expenses i.e. mailings,
ads and billboards are under
consideration. Open House 09 is set for
March 19th.
FY 2008
Goals
QC Marketing &
Public Relations –
FY08 Goals
• Positioning WIUQC as “The Public
Choice”
continues in each
form of
advertising: bus
wrap, print ads,
radio and cable
and video ads.
FY 2009
Accomplishments 010
QC Marketing &
Public Relations –
Accomplishments
• Promotion of WIU-QC as an
institution of quality and
affordability by advertising new
programs, cost guarantee, dual
enrollments, 2 + 2 agreements
and rankings through a variety of
media channels.
• Collaboration across campuses
and within the institution colleges
on promotional materials, events
and publications for the
comprehensive campaign and
new programs.
FY 2009
Accomplishments
QC Marketing &
Public Relations –
Accomplishments
ƒ Targeted marketing to more
diverse population.
ƒ Continuing to investigate and
incorporate new media into
university marketing efforts.
FY 2009
Accomplishments
QC Marketing &
Public Relations –
Productivity Measurements
ƒ QC enrollment continues to
increase
ƒ Student surveys indicate students
have noticed various forms of
advertising
ƒ Tracking methods including “Ask
for Annie” in print ads indicate
the ad is read and the directive
to ask for “Annie” is heeded.
FY 2009
Accomplishments
QC Marketing &
Public Relations –
Productivity Measurements
ƒ This data indicates that
awareness of WIU as a quality
and affordable higher education
option is growing and that
students are choosing WIU. The
QC campus enrollment increases
are particularly impressive.
FY 2009
Accomplishments
QC Marketing &
Public Relations –
Productivity Measurements
ƒ Personal casual conversations
with various audiences indicate
television commercials are being
seen on WQAD and various
MediaCom cable channels. A
television campaign for our
MediaCom representative is also
garnering attention since it runs
frequently and features WIU-QC
TV commercial and WIU-QC
Marketing Director.
FY 2010
Goals
QC Marketing &
Public Relations –
FY 2010 Goals
ƒ In addition to the continued
awareness campaign, new
targeted niche marketing will be
added for program specific
marketing as new programs
come to the QC’s.
ƒ New media including Facebook
and online marketing tools will be
added to the campaign like the
potential to sponsor sporting
events held at the iwireless
center with nationwide
advertising potential.
FY 2010
Goals
QC Marketing &
Public Relations –
FY 2010 Goals
ƒ Continue to collaborate with
admissions and development
with marketing efforts
ƒ Target human resource
managers whose companies
have a tuition reimbursement
program within a one hour radius
and provide them with
admissions materials and
promotional items to encourage
the company employees to
enroll with WIU-QC.
FY 2010
Goals
QC Marketing &
Public Relations –
FY 2010 Goals
ƒ Continue to collaborate with
admissions and development
with marketing efforts
ƒ Target human resource
managers whose companies
have a tuition reimbursement
program within a one hour radius
and provide them with
admissions materials and
promotional items to encourage
the company employees to
enroll with WIU-QC.
Billboards!
FY 2010
Goals
QC Marketing &
Public Relations –
FY 2010 Budget Request
ƒ Total Budget Request:
=$158,500
ƒ $20,000 in Print Ads
ƒ $25,000 for OnMedia Cable TV ads,
ƒ $25,000 for 2 buses in IA
ƒ $3000 Airport sign
ƒ $10,000 WQAD
ƒ $5000 View book
ƒ $ 35,000 Billboards
ƒ $ 3000 Email campaign for program
ƒ $10,000 Business Journal ads
ƒ $ 7,500 promotional items
ƒ $15,500 Facebook
networking assistant
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