• The Division of Quad Cities, Planning and
Technology is comprised of approximately
200 employees.
• The strength of our unit and base of our
accomplishments is our people.
• Together, we support the academic
mission and service operations of Western
Illinois University as we advance
institutional goals and priorities.
NEW EMPLOYEES,
PROFESSIONAL ACHIEVEMENTS
AND PROMOTIONS
Welcome
Sveta Apodaca
Instruction Tech. Systems Manager
CAIT
Masters degrees from WIU
Joe Ackerman,
Assistant Facilities Manager
Quad Cities Facilities
Bachelors degree WIU
Welcome
Hosam Badreldin
Research and Instruction
Consultant
ResNet
Bachelors degree WIU
Tom Bates
Academic Advisor
College of Business and Technology
Masters from Ashford University
Welcome
Cammie Bourlet
Admissions Counselor
Quad Cities Admissions
Bachelors from Augustana College
Brandon John
Instructional Tech. Systems Manager
CAIT Support Center
Masters from WIU
Welcome
Emily Brooks
Admissions Counselor
Quad Cities Admissions
Bachelors from Winona State
Michael Buller
Building Service Worker
Quad Cities Facilities
Graduated from Moline High
School
Welcome
Jonathan McKenna
Data Processing Equipment
Technician
Quad Cities Technology
Associates from Sauk Valley College
Terry Mitchel
Building Service Worker
Quad Cities Facilities
Graduated from Monmouth High
School
Welcome
Lance Myers
Communication Network Technician
Network Group
Chris Ryder
Video Post-Production Superviso
WQPT
Bachelors from University of Iowa
Welcome
Katy Wickman
Research and Instruction Consultant
Support Center
Bachelors from WIU
Michael Weinrich
Instructional Tech Systems Manager
Quad Cities Technology
Bachelors from University of Maryland
Professional Achievements
Darrell Dohrman
Earned a Post-Baccalaureate
Certificate
Instructional Design and Technology
Western Illinois University
Seth Knappen
Earned a Master’s degree
Adult Education
Western Illinois University
Professional Achievements
Marlin Danner
Civil Service Employee of the Mont
October 2011
Chris Brown
Civil Service Employee of the Month
June 2011
Professional Achievements
Dr. Marcia Carter
Received tenure
Recreation, Park and Tourism Admin.
Dr. Doug Drunkenmiller
Received tenure
Computer Science
Professional Achievements
Jamie Lange
AFP Member of the Year
Community Young Leader of the
Year
Dr. Kristi Mindrup
Earned PhD
University of Iowa
Professional Achievements
Dr. Jim Patterson
Professional Achievement Award
Western Illinois University
Dr. Jeanette Thomas
Emerging Professional
Award
Women’s Connection
Professional Achievements
Dr. Susan Stewart
Professor of the Year
Beta Gamma Sigma Chapter
Western Illinois University
Promotions
Kassie Daly
Assistant Director
Quad Cities Admissions
Western Illinois University-Quad Cities
Danielle Beard
Office Manager
Administrative Office
University Technology
Promotions
Dr. Dean Halverson
Professor
Educational Leadership
Dr. Lloyd Kilmer
Professor
Educational
Leadership
Promotions
Dr. Dan Malachuk
Associate Professor
English and Journalism
Richard Hamilton
Digital Computer Supervisor
Enterprise Systems
Promotions
John Pontifex
Manager
Enterprise Systems
Dr. Jim Patterson
Assistant Dean, Quad
Cities
College of Business and
Technology
Promotions
Tim Rericha
Assistant Director
ResNet
TWO ADDITIONAL
EMPLOYEES
Welcome
Welcome
CELEBRATING DISTINGUISHED
CAREERS AND LONGEVITY AT
WIU
19 Employees
290 Combined Years of Service
10 Years of Service
•
•
•
•
•
•
Cindi Celski
•
Terry Clayton
•
Mikhail Gravchev
•
Dean Halverson
Heather McMeekan•
•
Matt Mencel
Leslie O’Ryan
Deanna
Stambaugh
Helen Swanson
Margaret Taylor
Janet Wilson
15 Years of Service
• Andrea Allison
• Richard
Chamberlain
• Marlin Danner
• Christopher David
• Tom Finley
•
•
•
•
•
Leslie Mose
Tim Rericha
Donna Schroeder
Brice Shake
Paul Sweet
20 Years of Service
John Ponifex
Manager
Enterprise Systems
University Technology
Doug Menke
Instructional Technology Systems
Mgr.
Classroom Support Services
University Technology
25 Years of Service
Sharon Riley
Systems Programmer
Enterprise Systems
University Technology
30 Years of Service
Fred Seaton
Research and Instruction
Consultant
Server Group
University Technology
Six Goals for the Campus
1. Support growth of programs and services
2. Increase student, faculty and staff
engagement
3. Increase community engagement,
marketing, and public relations
4. Support university planning
5. Increase diversity and internationalization
6. Maintain efficiency
Goal 1: Support Growth
• New Majors
– Communication
– English
– Human Resource Management
• WIU-Quad Cities now supports 36
programs of study
• Thanks for the outstanding support
QC Instructional Services
QC Technology
QC Academic Advisors
Goal 1: Support Growth
• IQ Moves from Pilot to Full Implementation
– To support enrollment/retention tracking
– To help make sure that all degrees are fully
completable
– To meet student demand
– To address student concerns over limited
section availability
• Increased Videoconference Classes
In Person and IQ Sections
250
216
200
210
203
200
150
In Person
82
100
31
50
0
0
0
2008-2009
2009-2010
2010-2011
2011-2012
IQ
Videoconference Courses
59
60
59
58
56
54
53
52
52
50
48
2008-2009
2009-2010
2010-2011
2011-2012
Course Changes
• Processed 1,527
course changes in the
last year
• Up 37% from the
previous year
Goal 1: Support Growth
• Fully completable degrees
– All undergraduate degrees
– Up from 48 percent five years ago
– All but four graduate degrees
• Designed for working professionals
• Linkages
• New Freshman Cohort
• New Scheduling Process
• New scheduling process based on best
practices at:
– Winona State University and its Rochester
Branch
– University of Central Florida and all 19 of its
branch campuses
– California State University-Fullerton and its
Irvine Branch
– Mississippi State University and its Meridan
Branch
– University of Wyoming and its Casper
College Center
– Florida State University and Panama City
Branch
What did the new majors, increased
courses, student-centered schedules,
programs that can be fully completed onsite, and Linkages equate to?
Spring Enrollment Growth
Undergraduate up 12%
708
720
700
640
594
594
592
680
660
Graduate up 1.4%
590
632
588
586
586
620
600
584
580
582
2011
2012
2011
2012
Goal 2: Increase Student,
Faculty, and Staff Engagement
Goal 2: Increase Student,
Faculty, and Staff Engagement
• Recruitment and Retention Are Team
Sports
• Discover events LEJA
– Engineering
– Supply Chain Management
• Spring 2012 Registration
– Early registration up 42%
– Fewer course cancellations
– Enrollment growth
Goal 2: Increase Student,
Faculty, and Staff Engagement
Values in Practice Awards
Winners
Professional Achievements
Dr. Diana Smrt
Academic Excellence
Dr. Everett Hamner
Educational Opportunity
Professional Achievements
Andrea Allison
Personal Growth
Dr. Andrea Hyde
Social Responsibility
Professional Achievements
Steve Nelson
Representing All Four
Values
Carolyn Ehlert Fuller
Representing All Four
Values
Student, Faculty, and Staff
Engagement
•
•
•
•
•
•
•
Volunteering in community events
Habitat for Humanity
WQPT fundraising drives
Campus We Care
Spring Cleanups
Blood Drives
19 registered student organizations,
professional and honorary societies
• Informal Events
Association of
Latin American
Student
Fundraiser
Freedom Riders
Event
Freedom Riders
Event
WQPT Pledge
Drive
Campus
Clean Up
Goldfarb Grand Atrium
Coordinating Student Activities
and Vendor Service
Goal 3: Community Engagement,
Marketing, and Public Relations
• Hosting High Profile Events
– State of The University Address by President
Thomas
– Annual Scholarship Breakfast pairing donors with
recipients
– University Theme Speakers
– First donor appreciation event featuring Casa
Latina’s Tradicion Hispana Dance Troupe
– Grand opening of Riverfront Campus
– Environmental Summit
– WQPT’s Champagne on the Rocks
President Thomas at Founders
Day
Scholarship Donors and
Recipients
Tradicion Hispana Dance Troupe
Grand Opening
(The day money fell from the
sky)
Grand Opening
*See Video 1 – Grand Opening
2012 Environmental Summit
Champagne on the Rocks
January 2012
Goal 3: Community Engagement,
Marketing, and Public Relations
• WQPT Outreach
–
–
–
–
–
–
The Cities
WIU Presents
Achieve Quad Cities
Freedom Riders
A Class Apart
Holocaust
Remembrance
Community Outreach by WQPT
*See video 2 – Community Outreach by WQPT
Achieve Quad Cities
*See video 3 – Achieve Quad Cities
Goal 3: Community Engagement,
Marketing, and Public Relations
• Community Advisory
Boards
– QC Leadership Team
– WQPT Community
Advisory Board
– WQPT Fundraising
Board
– Marketing Advisory
Board
– Linkages Council
– Admissions Advisory
Board (coming soon)
Goal 3: Community Engagement,
Marketing, and Public Relations
• New Marketing Strategies
–
–
–
–
Grand Opening Teaser Campaign
New Logo
Upcoming Celebration of 100 Year Celebration
Target Marketing
• BET
• Spanish Advertisements
– Use of QR Codes
– Shared Marketing with Community Colleges
– Web Advertising
• QC Online
• WIU-QC Web
New Logo
Target Marketing
QR Codes
QR Codes
*See video 4 – QR Codes
Shared Marketing
Marketing Commercial
*See video 5 – Marketing Commercial
Marketing Effects
• Completed applications increased 13.0%
between fall 2008 and fall 2011
– From 568 to 642
• More pronounced are fall 2012 to fall 2011
preliminary data (as of 4/6/12)
– Transfer applications are up 28.0%
– Transfer acceptances are up 33.0%
Public Relations
• Vice President Rives serves on
– Quad Cities Presidents and Chancellors Council
– Quad-Cities Graduate Study Center (Executive
Committee Member and Chair of the Council of
Member Institutions)
– Renew Moline (Board of Directors and Chair of
the Project Management Team)
– Quad Cities Airport Authority
– Quad Cities Chamber of Commerce’s Regional
Opportunities Council
Public Relations
• Member of the Quad Cities Administrative
Team serves on 28 Community and
Professional Boards
– Association of Fund Raising Professionals, Big Brothers/Big Sisters,
Community Health Care, Davenport Rotary, Editorial board for the
Annals of Management Science, Editorial board for the Journal of
Supply Chain Management, Experience Quad Cities, Girl Scouts of
Eastern Iowa/Western Illinois, Humility of Mary Housing and Shelter, PR
Network of the Quad Cities, QC Energy Task Force, QC Scholars, Quad
Citians Affirming Diversity, Quad Cities Chamber of Commerce, Quad
City Manufacturing Laboratory, Quad Cities Minority Partnership, Quad
Cities Professional Development Network, QC Rail Steering Committee,
Quad Cities Sports Authority, Quad-Cities Graduate Study Center,
Regional Energy Initiative, Renew Moline, Rock Island Arsenal
Development Group, Rock Island-Milan Education Foundation, The
Womens’ Connection, Two Rivers YMCA, United Way of the Quad
Cities Area, and the Upper Mississippi River Grant Writers Association
Public Relations
• Quad Cities Staff serve on eight boards:
– East Moline Rotary, Moline Public Library,
Quad Citians Affirming Diversity, Quad Cities
Botanical Center, Quad Cities Regional
Energy Initiative, Quad Cities Wild Places,
Rock Island Arsenal Strategic Planning Team,
and VIVA Quad Cities.
Public Relations:
Focused on Academic
Excellence
• Graduation
• Honors Convocation
• Over 500 media
stories
Goal 4: Supporting University
Planning
•
•
•
•
Higher Values in Higher Education
Accreditation
Campus Master Plan
Institutional Strategic Plan for
Technology
• Comprehensive Campaign
Higher Values in Higher
Education
Identifies 59 priorities for WIU-QC
46 completed/ongoing initiatives
17 in progress
1 placed on hold
2%
20%
78%
Growing Our Two Campuses
Special Emphasis
Identifies 48 Priorities for WIU-QC
28
completed/ong
oing intiatives
17 in progress
10%
34%
56%
5 placed on
hold/not
started
Quad Cities Campus Master Plan
• Phase I
– Completed
• Phase II
– Construction Documents
being prepared
– Ground Breaking/Start
Construction Fall 2012
– Grand Opening Spring
2015
• Phase III
– Ready to start
programming study
– Capital Request submitted
to State
Phase II
South Building
(facing parking)
South Building
(facing the Quad)
South Building
(1st Floor Interior)
West Building
East-West Buildings
(looking to the River)
Mississippi River
Urban Technology Corridor
Institutional Strategic Plan
for Technology
Provide technical
assistance to over
1,500 students,
faculty, and staff in
49 instructional and
meeting spaces
and 120 office
spaces
Institutional Strategic Plan
for Technology
Coordinate all things Riverfront and 60th Street
Move (from ordering to inventorying)
– 18 new classrooms
– Equipping 172 new PCs, 14 printers and
scanners, one scantron machine, three Smart
Boards, and countless associated peripherals.
Comprehensive Fundraising
Campaign
• Raised
$7,458,792
• Building a
Culture of
Philanthropy
WIU-QC Major Gifts (as of 3/1/12)
Giving Level
Founders $250,000+
Benefactors $100,000-$249,999
Honors $50,000-$99,999
Partner $25,000-$49,999
Director $10,000-$24,999
Total Major Gifts
2011 2012
3
3
1
2
11
11
4
5
18
20
37
41
WIU-QC Annual Gifts (as of 3/1/12)
Giving Level
Bayliss Society $5,000-$9,999
Henninger Society $2,500-$4,999
Morgan Society $1,000-$2,499
Sherman Society $500-$999
Total Annual Gifts
An 18%
Increase
2011 2012
1
10
18
20
25
28
41
43
85
101
Goal 5: Support Diversity and
Internationalization
• Total Minority Student Enrollment is up
12.1% from 140 students in fall 2008 to
157 students in fall 2011
– Minority Student Advertising
– Linkages
– Community Partnerships
– New Partnerships
– Advancing Our Reputation of Academic
Excellence and Educational Opportunities in a
Supportive Campus Environment
Community Partnerships
New Partnerships
“AT&T RECOGNIZES
SUCCESSFUL
WESTERN ILLINOIS
UNIVERSITY – QUAD
CITIES EDUCATION
PROGRAM AT ROCK
ISLAND HIGH
SCHOOL” (AT&T Press
Release)
New Partnerships
Received $10,000 STEM
grant with Black Hawk College
and University of Iowa for the
QC Math and Science
Academy
– 5 students will attend WIU-QC
– 4 students will attend Black
Hawk College
– 1 student will attend WIUMacomb
Jalen is one of the new future
Leathernecks who committed
after this program
Quad Cities
Math and Science Academy
Academic Excellence and
Educational Opportunity
17 faculty staff presented at 34 conferences
– 2 International conferences in Toronto and
Barcelona
– 23 unique locations nationally
WIU-QC
Faculty and Staff Presentations
WIU-QC Presenters
•
•
•
•
•
•
•
•
•
•
Dr. Christine Anderson
Dr. Daniel Britton
Dr. Kim Dodson
Dr. Kathy Felt
Dr. Mikhail Grachev
Dr. Everett Hamner
Dr. Andrea Hyde
Dr. Lloyd Kilmer
Mr. Seth Knappen
Dr. Dan Malachuk
•
•
•
•
•
•
Dr. Sharon Maroney
Dr. Susan Massey
Dr. Kristi Mindrup
Dr. Rebecca Newgent
Dr. Joe Rives
Dr. Susan Romano
WIU-QC Scholarship
11 Quad Cities Faculty were
published in 19 sources
• Dr. Christine Anderson: Clearing House, Law
Enforcement Forum
• Dr. John Cleary: Monthly Journal of ASNT
• Dr. Kim Dodson: Journal of Criminal Justice
Education, Journal of Offender Rehabilitation
• Dr. Everett Hamner: American Literature, Religion
and Literature, Science Fiction Studies
• Dr. Andrea Hyde: Teachers College Record
• Dr. Susan Massey: Early Childhood Education
Journal
• Dr. Rebecca Newgent: ERS Spectrum, The
Professional Counselor: Research and Practice
• Dr. Carla Paciotto: Language Policy
• Dr. Jim Patterson: eSide Supply Management,
Purchasing and Supply Chain Management
• Dr. Emeric Solymossy: Global Review of
Business and Economic Research, International
Journal of Educational Advancement
• Dr. Jeanette Thomas: Aquatic Mammals, Journal
of Applied Animal Welfare Science.
WIU-QC Scholarship
• Drs. Christine Anderson, Marcia
Carter, Kim Dodson, Andrea Hyde,
Jim Patterson, and Jeanette Thomas
all completed book/chapter/monograph
publications.
• Dr. Bill Pratt received his 6th U.S.
Patent 7,906,191 titled Wavy Composite
Structures.
Maintain Efficiency
Enrollment (rounded
to the hundred) and
Staffing at WIU-QC
and Peer Institutions
Enrollment
Number
of Faculty
Number
of Staff
Student
to Staff
Ratio
Faculty to
Student
Ratio
Western Illinois - QC
1,400
70
48
29:1
20:1
Texas A&M -Texarkana
1,500
102
65
23:1
15:1
Florida State -Panama City
1,600
65
75
21:1
25:1
Ohio University - Zanesville
1,500
82
121
12:1
18:1
Texas A&M -International
5,000
393
176
28:1
13:1
Pennsylvania State Harrisburg
3,900
257
307
13:1
15:1
University of Houston - Clear
Lake
7,500
452
577
13:1
17:1
Governors State
6,000
576
901
7:1
10:1
Western Illinois - Macomb
11,200
661
1,286
9:1
17:1
Fiscal Year 2013 Plans
1. Support expansion of academic
programs and service operations
2. Increase opportunities for student, faculty,
and staff engagement
3. Increase community engagement,
marketing, and public relations
4. Support university planning to the best of
our abilities
5. Support diversity and internationalization
in recruitment, retention, the curriculum
and programming
6. Maintain efficiency
Fiscal Year 2013 Budget
Requests
1. $60,000 in one-time funding to complete a
pre-programming study for Phase III of
Riverfront Campus.
2. $150,000 in base funding for Quad Cities
marketing and public relations.
3. $1,000,000 in new base funding for Quad
Cities staffing and operations.
Phase I: $550,000
Phase II: $350,000
Operational Support: $100,000
• Support and Advance
– Accreditation
• Linkages Program
– Accountability Reporting
– Higher Values in Higher Education
– Campus Master Plans (Macomb and Quad
Cities)
– Institutional Strategic Plan for Technology
– University Surveys
Accreditation
• Received 10 years
with no follow-ups or
reports
• Received off-campus
reporting authority
– Reserved to top 1% of
1,900 institutions
• Presented
– Self Study Process
– Self Study Fair
– Linkages
Black Hawk College/Western Illinois
University
Dual Enrollment/Dual Degree Partnership
Black Hawk College and Western Illinois University Linkages
Institutional Partner
• 6,500 credit students per
semester
• 7,000 annual continuing
education enrollments
• 2,000 annual adult education
students
• 1,900 annual customized
business training participants
Institutional Partnerships
• Articulation
Agreements
• Academic
Support and
Student Services
• Facilities
• Faculty
Engagement
Program Antecedents
• Strategic Planning
• Shared Commitments
• Collective Innovation
Program Antecedents:
Strategic Planning
Strategic Plans with complementary
objectives
• BHC: Partner with four-year institutions
• WIU: Increase WIU-QC’s enrollment to
3,000 students
• WIU HLC Special Emphasis: Set plans for
enrollment growth at the Quad Cities
Campus
• Community and Statewide strategic plans:
Call for a more educated citizenry
Program Antecedents:
Shared Commitments
Both BHC and WIU are committed to:
• Extending educational opportunities
• Attracting/retaining more students in the
region
• Promoting access and affordability
• Serving place-bound residents
Program Antecedents:
Shared Commitments
Program Antecedents:
Shared Commitments
To new ways of thinking
• WIU’s new Engineering Program required
Associates degree completion but not
necessarily in the first two years
To address educational and economic
concerns
Percent of Associates and Baccalaureate
Degree Recipients
35.0%
30.0%
29.0%
25.0%
Rock Island County
20.0%
19.0%
15.0%
10.0%
5.0%
8.2%
7.0%
0.0%
Associates Degrees
Baccalaruate Degrees
State Average
Percent of Baccalaureate Degree Recipients in
Metropolitan Statistical Areas
50.0%
45.0%
40.0%
35.0%
30.0%
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
47.6%
36.2%
27.7%
20.8%
Median Family Income
Given lower levels of educational
attainment and higher levels of
unemployment, the median family
income in the Quad Cities ($37,371) is
only 81.8 percent of the State of Illinois
median family income ($45,708),
according to Illinois Census
Linkages
The BHC/WIU-QC
12+ 3 Linkages Model
BHC
WIU-QC
100, 200, and 300 Level Linkages
Courses
Linkages:
Eligibility Criteria
New freshmen were admitted by BHC
and had to be “college ready”
– Meet Illinois Core Curriculum requirements
(4 years of English, three years each of
Social Studies, Mathematics, and Science,
as well as two years of selected electives)
– Submit ACT or SAT results
Linkages:
Eligibility Criteria
Plan to major in Engineering, Nursing,
or Liberal Arts and Sciences at WIU-QC
(but admitted as non-degree seeking
students)
Achieve 30 annual hours (fall, spring,
summer) each year of attendance and
achieve a 2.0 gpa to be admitted to the
major at 60 hours
Black Hawk College and Western Illinois
University Linkages
Linkages:
Financial Considerations
Students on Financial Aid
– Are assessed tuition and fees as if they were
enrolled in all classes at Western Illinois
University
– The variance is “banked” and reapplied during the
junior and senior years at Western
• Students can “spend” a MAP Maximum of $4,998
per year
– By maintaining continuous enrollment, the
freshman rate is guaranteed
– Variance funds can only be used at Western
Illinois University-Quad Cities
Financial Considerations:
Students on Financial Aid
Estimated Costs for the Four Year Experience
$20,000
$18,000
$16,000
$14,000
$12,000
$10,000
$8,000
$6,000
$4,000
$2,000
$-
A 25.0 Percent
Reduction
$17,963
$13,481
$11,969
$5,994
BHC Costs
WIU Costs
Total Costs
Adjusted Costs
Financial Considerations
Students Not on Financial Aid
• Are assessed tuition and fees for the Black
Hawk College and Western Illinois
University rates
• By maintaining continuous enrollment, the
freshman rate is guaranteed
Financial Considerations:
Students Not on Financial Aid
Freshman and Sophomore
Year Costs
$7,000
$6,000
$5,993
$13,000
$12,800
$5,000
$4,000
Junior and Senior Year Costs
$12,600
$4,500
$12,872
$12,400
$3,000
$12,200
$2,000
$12,000
$1,000
$11,800
$-
$11,969
$11,600
15/0
12/3
$11,400
15/0
12/3
Linkages Revised
Linkages Revised
Students admitted by BHC and WIU as degreeseeking students
• Required WIU Faculty Senate approval since WIUQC was previously focused on degree completion
• Gave students full access to institutional financial
aid, scholarships and majors
Due to a change in State Policy
• Students were assessed the MAP Maximum at the
Community College ($4,998) and the unused dollars
were added to the MAP Maximum at the University
Linkages Revised
Increased coordination
in:
•
•
•
•
Admissions
Advising
Scheduling
Linkages Council
Results, Lessons Learned &
Next Steps
Linkages Results
• Received approval from the State to start
the program in June 2010
• Enrolled 26 students
• Average ACT was 22.0
Linkages Results
Average WIU GPA
was 2.47
Fall-to-Spring
Retention Rates
• 69% compared to
a national public
community college
freshmen rate of
54%
Linkages Results
The expected four-year total cost under
Linkages is $44,051.
• Comparative costs at other local four-year
institutions is between $113,664 and $139,032
• Linkages can save students up to 70 percent
on their total cost of attendance.
Linkages Results
With Linkages, student debt loads are below
annual Stafford loan annual thresholds.
• This eliminates student need for additional
sources of revenue (e.g., work, individual, and/or
family loans) to support continued university
attendance
What Students Say
*See video 6 – What Students Say
Next Steps
1. Continue Linkages Council
2. Continue guidance counselor awareness
3. At WIU
• Enhance academic support and student services/engagement
for freshmen and sophomores
• Expand implementation to include Eastern Iowa Community
Colleges
• Introduce general education honors cohorts, as a choice not
competition for expanded educational opportunities and
develop articulation agreements with the community colleges
Accountability Reporting
• Completed
– Monthly Strategic Plan Updates
– Fiscal Year 2012:
• Strategic Plan Update
• Master Plan Update for the Macomb and Quad
Cities Campuses
• Institutional Strategic Plan for Technology
Higher Values in Higher
Education
• Includes 126 priorities
– 96% had achievements
for the previous year
– 92% have plans for the
current year
• Completing the
review/update by a 45member team
• 19 of the 48 actions
completed or in
progress
• Currently under
review and update
– Scott Coker Co-Chair
– Master Plan Steering
Team
– CCPU
– Master Plan Executive
Team
Re-Opened Memorial Hall
Classes and Services
• Career Services
• Communication
• Communication Science
Disorders
• Counseling Center
• Disability Resource Center
• University Advising and
Academic Services Center
• University Technology (lab)
• University Television
• Western’s English as a
Second Language Institute
During Renovation
Post Renovation
Memorial 204
Memorial 208
June 25, 2010
July 16, 2010
December 9, 2011
Remodeling Classrooms
(Horrabin 44)
Remodeling Learning Spaces
(Broadcasting Floor in Tanner)
We Care—Macomb Campus
• 10,000 bulbs planted
• 700 purple and gold
mums planted
• 30 trees planted
• Two semi-loads of
mulch spread
We Care—Quad Cities
Campus
December 2, 2011
University Union
(Now and the Future)
Corbin-Olson 2011
Corbin-Olson 2012
Hanson Field Matrix Turf
Phase Two Proposal
View From Southeast
Addition of High-Speed Fiber
Supports instruction and
research in
sustainability
– including tests on
alternative crops,
organics, soybeans,
weed trails, bulls,
rams, and goats) at
the Farms
Adding New Space
• Memorial Hall
– 83,000 GSF
– 12 classrooms (10
electronic
• Riverfront Phase I
– Doubles the size of the
current GSF
– 18 classrooms
– 50 faculty/staff offices
• Performing Arts
Center
– 1,400 seat theatre
– 250-seat thrust stage
– 150 seat studiotheatre
• Riverfront Phase II
– 100,000 Gross Square
Feet
– Home to CAS,
COEHS, COFAC,
University
Administration, and
WQPT
Performing Arts Center
Performing Arts Center
Long Term Growth:
FY13 Capital Recommendations
• 1A. Macomb Campus Utility
Infrastructure
• 1B. QC Riverfront Campus-Phase III
• 3. Life/Safety and Accessibility
Enhancements
• 4. Science Building Planning
• 5. Visual Arts Center Planning
• Capital Renewal
Macomb Science Complex
• Modernize facilities
supporting scientific
instruction and
research in:
– Currens Hall
– Tillman Hall
– Waggoner Hall
• All three facilities lack
modern standards for
air quality, energy
efficiency, ventilation,
and humidity control
Macomb Visual Arts Center
• Address Inadequate
instructional and design
spaces
• Address inadequate
environmental
protection and
ventilation concerns
• Consolidate locations
for increased
operational efficiencies
• Art is currently located
in Garwood, Sallee,
and the Heating Plant
Annex
Current State Funded Capital
Renewal Projects
• Replace Brophy Hall
chiller
• Replace failing
cooling system for the
University Data
Center
• Replace the electrical
switchgear feeding
the campus
University Data Center
(Morgan 103)
Should the room
exceed 80 degrees,
University equipment
including access to
servers, Internet, email, mainframe, and
distance learning
would shut down
Mallpass Library
(East Retaining Wall)
University Drive (2010)
University Drive (2011)
Restoring Sherman
Auditorium
Restoring Sherman
Auditorium
Quad Cities Master Plan
Thanks to QC FIT and “60 Something”!
QC FIT
•
•
•
•
•
•
•
•
•
•
•
•
Bill Brewer
Kristi Mindrup
Andrea Allison
Chris Brown
Marcia Carter
Karin Chouinard
Christopher David
Lois Retherford
Dan Romano
Carmen Sandoval
Steve Whan
Curtis Williams
QC FIT
QC FIT
WIU staff moved into the Riverfront Dec 19 – 21 in preparation for
grand opening on Jan 17th
“60 Something”
•
•
•
•
•
•
•
•
•
Joe Rives
Althea Alton
Bill Brewer
Marcia Carter
Christopher David
Sharon Evans
Tom Finley
Dan Malachuk
Susan MartinelliFernandez
•
•
•
•
•
•
•
•
•
Kristi Mindrup
Kim Moreno
Russ Morgan
Rebecca Newgent
Phyllis Self
Jim Schmidt
Alison Shook
Erskine Smith
Steve Whan
Group Study and Quiet Study
Spaces
Counselor Education Lab and
Instructional Materials Resource
Room
B-17 and Technology
Enhancements
• Replace all elmos
• Bring all staff printers
to a four-year rotation
• Disaster
Recovery/Business
Continuity Server
Institutional Strategic Plan for
Technology
in progress
16%
not started
2%
153 priorities
completed/o
ngoing
82%
University Surveys
Dr. Tere North
• Supported administration of over 100 surveys
– All survey work includes provides the investigator
with the data, report, and summary on the
University Surveys Website.
• Managed the technical aspects of the MAPWorks (Making Achievement Possible) and
included a pilot administration of the NoelLevitz College Student Inventory.
Fiscal Year 2013 Goals
• Support and Advance
– Accreditation
– Accountability Reporting
– Higher Values in Higher Education
– Campus Master Plans (Macomb and Quad
Cities)
– Institutional Strategic Plan for Technology
– University Surveys
Fiscal Year 2013 Budget Request
• $15,000 One-Time Funds
– Support the production, publishing, and
distribution of the updated Master Plan and
Strategic Plan materials to internal and
external constituencies.
Fiscal Year 2012
Accomplishments
(Fall 2011 BOT Meeting)
• Upgrade electronic classrooms
– Most recently including Memorial Hall rooms 204,
208, 006, 012, and 022.
• Install a new network in Memorial Hall to
serve as a prototype for future WIU
installations with a VOIP system, complete
wired and wireless capabilities, and fixed IP
addresses
• Increasing campus bandwidth 45 percent
to 200 Megabytes per second
Percent of Electronic
Classrooms Updated in Last
Four Years
50.0%
43.5%
45.0%
40.0%
35.0%
33.1%
30.0%
25.0%
2007
20.0%
2011
15.0%
10.0%
5.0%
0.0%
1-4
Memorial Hall 204
Fiscal Year 2012
Accomplishments
(Fall 2011 BOT Meeting)
• Installing VOIP
systems:
– Support Center
– WQPT
– Western Illinois
University-Quad Cities
– Memorial Hall
– University residence
halls (floor phones).
• Introducing New
Content Management
System
• Investigating Digital
Fiscal Year 2012
Accomplishments
(Fall 2011 BOT Meeting)
• Launching the Portal with single sign on
capabilities to support a new campus intranet
structure.
• Maintaining mainframe/enterprise system
availability at 99.99 percent (7,622 hours out of
7,623 hours)
– Western’s Education and Professional Program
Assessment System
– system, WIUP
– Rocky Dollars
• Modifying the current wireless environment to
require authentication
•
Fiscal Year 2012
Accomplishments
(Fall
2011
BOT
Meeting)
Moving WEPPAS into
production
• Piloting business
intelligence solutions
– Pentaho
• Preparing for Western
Illinois University-Quad
Cities Riverfront
Campus Networks
• Quadrupling the
memory Western Online
and selecting a new
distance learning platform
Additional Fiscal Year 2012
Accomplishments
Additional Fiscal Year 2012
Accomplishments
• Completed technology deferred maintenance
– $1.6 million network
– $1.6 million telecommunications
• Additional VOIP deployments
– University Technology
– Residence Hall Administration
– Corbin/Olson
• Windows 7
– Over 2,400 PCs
Additional Fiscal Year 2012
Accomplishments
• Penatho
– Admissions (Macomb and Quad Cities)
– Foundation
– Alumni
– University Housing and Dining Services
– RACF authentication
– Installed enterprise edition
Pentaho
Interface
Additional Fiscal Year 2012
Accomplishments
• Security Enhancements
– Require mainframe FTP
encryption
– Implemented Central Signon and WIU Secure
Wireless
– Published the University
Web Privacy Notice.
– Surveyed all university areas
for use of sensitive data.
– Receiving Incident
Response Plan approval by
the President’s Leadership
Team
– Completed SnS scanning of
all computers within Student
Services and 90 % of the
University’s Windows
0
11/15/11
11/14/11
11/13/11
11/12/11
11/11/11
11/10/11
11/9/11
11/8/11
11/7/11
11/6/11
11/5/11
11/4/11
11/3/11
11/2/11
11/1/11
10/31/11
10/30/11
10/29/11
10/28/11
10/27/11
10/26/11
10/25/11
10/24/11
10/23/11
WIU-SECURE WIRELESS IMPLEMENTATION
4500
4000
3500
3000
2500
WIU-SECURE
2000
WIU-GUEST
1500
wiuwireless
WIU-SETUP
1000
500
• Since Fiscal Year
2010, over 310,000
credit card numbers
and 10.3 million
SSNs have been
eliminated from
university Windows
computers and
servers.
• The biggest impact of
this program has been
in the average
number of records
exposed per security
incident
Average Number of Records
per Incicent
180
170
160
140
120
100
108
80
60
44
40
20
0
0
2008
2009
2010
2011
Additional FY12
Accomplishments
Digital
Commons
Redesign
Team
• Richard Chamberlain, Chair • Researched Best Practices
•
•
•
•
•
•
•
•
•
•
•
•
•
Andrea Allison
Shannon Cramer
Nick Digrino
John Drea
Robert Emmert
Sharon Evans
Dana Moon
Kevin Morgan
Sean O'Donnell-Brown
Phyllis Self
Jim Schmidt
Jack Schoonover
Ron Williams
– new digital commons replaces
traditional rows of computers
with
– flexible furniture
– laptop charging stations
– printer release stations (to
control unwanted printing)
– computers,
– scanners, and
– individual and group
study/work areas.
Additional Fiscal Year 2012
Accomplishments
Digital Commons
Remodeling Learning Spaces
(Digital Commons)
• Conference Room 180:
30 person “smart room”
• Conference Room 176:
6 person “smart room”
• Computer lab
• Viewing rooms for
videos and dvd's.
• Drawing room
• Newspapers from local,
national and
international regions.
Replicating Digital Commons
Features
Additional Fiscal Year 2012
Accomplishments
Technology
Security
Committee
Technology
Cabinet
Internet
Technology
Advisory
Committee
University
Technology
University
Technology
Advisory
Group
Web
Accessibility
Committee
Additional Fiscal Year 2012
Accomplishments
• Establishing Quad
Cities Riverfront
Campus Networks
–
–
–
–
–
–
–
–
–
Mike Dickson
Joe Rives
Kathy Barrett
Bill Brewer
Christopher David
Paul Finley
Kristi Mindrup
Mike Rodriguez
Dan Romano
Additional Fiscal Year 2012
Accomplishments
Supporting Desire to Learn Transition
Fred Seaton and Matt Mencel
Cindi Celske, Brandon
John, Rebecca Fauvie,
Kelly LeMaire
Additional Fiscal Year 2012
Accomplishments
Preparing for Webbased ticketing
solutions
Additional Fiscal Year 2012
Accomplishments
600.0
45.0
500.0
400.0
19.0
300.0
QC
Resnet
19.0
200.0
225.0
100.0
44.0
2007
85.0
2009
Macomb
165.0
115.0
0.0
265.0
125.0
2010
2011
Bandwidth Access and Egress
Through November 2011
Internet
Admin.
Network
Resnet
Administrative Network includes CODEC and all
other traffic between campuses. The two systems
were also mutually exclusive and exhaustive.
Bandwidth Access and Egress
Through November 2011
Internet
Admin.
Network
Resnet
Administrative Network includes CODEC and all other
traffic between campuses. The two systems were also
mutually exclusive and exhaustive.
Additional Fiscal Year 2012
Accomplishments
Preparing for Fax Servers
– Telecommunications
Additional Fiscal Year 2012
Accomplishments
Support Center provides
high levels of customer
service that exceeds
industry standards
– Received over 28,000 calls
– An average time in the
queue of only 19 seconds
– First-contact closure rate
(within four minutes) of
72.2 percent.
– University Technology also
continues to support its
on-line, 24x7, self-help
Knowledgebase.
Additional Fiscal Year 2012
Accomplishments
Support Innovation
– Web Services
– CAIT
Future
Students
Page-Before
Future
Students
Page-After
Majors—
Before
Majors—
After
Additional Fiscal Year 2012
Accomplishments
Additional Fiscal Year 2012
Accomplishments
Why is mobile important?
4.8 billion people
in the world own a
mobile device.
4.2 billion people
in the world own a
toothbrush.
Source: Nabca Conference 2012
Additional Fiscal Year 2012
Accomplishments
In addition to developing
two online courses for
Metra Rail Road, CAIT
created a web-based
repository for all training
records, certifications,
training communications,
announcements,
employee transcripts,
resources and forms,
online assessments, and
mandatory data reports
for the over 4,000 Metra
employees
Additional Fiscal Year 2012
Accomplishments
The Online Learning
Network (OLN) provides
courses designed to serve
the training needs of law
enforcement officers,
corrections officers, and
other emergency
responders
There are 1,949 law
enforcement officers
across the United States
taking courses through the
OLN
Additional Fiscal Year 2012
Accomplishments
Providing corporate
e-training in the areas of
Global Marketing,
Consumer & Business
Insights, and the Golden
Arches Code
250 McDonald employees
from 119 countries that have
taken this course this year
A total 3,169 employees
have completed this
training.
Additional Fiscal Year 2012
Accomplishments
There are both visible
accomplishments and
behind the scenes
accomplishments that
support end-users
Additional Fiscal Year 2012
Accomplishments
Center for the Application of Information
Technologies
 Deployed new cloud storage servers, custom 3DNS
solution to replace F5 3DNS, MySQL servers to
replace six-year-old database systems, and Pentaho
data warehouse servers/software for use with client
projects
 Migrated projects to MySQL v5.5
 Developed a new custom technology inventory system
to integrate with user access to the CAIT network
 Continued planning and implementation of IPv6
support within CAIT
 Migrated client projects to the new Mars technology
web cluster
Additional Fiscal Year 2012
Accomplishments
Enterprise Systems
 Installed release 1.12 of the IBM z/OS operating
system
 Upgraded Transaction Server (CICS) from release
3.2 to 4.2
 Maintained annual system availability at 99.99%
(8,120.9 hours out of a possible 8,121.25 hours)
 Continued upgrading of many ISV and IBM
software products
Additional Fiscal Year 2012
Accomplishments
Server Team
 Upgraded VMWare environment, Microsoft SQL
Server, and the Zimbra Collaboration Suite to version
7
 Implemented Microsoft Deployment Toolkit server for
User Services
 Enabled PXE boot environment for new hosts.
 Virtualized the GIS server
 Implemented streaming server for Broadcasting,
Filemaker server, and hosted databases
 Upgraded Meteorology Labstats, Papercut, Deploy
Studio servers
Additional Fiscal Year 2012
Accomplishments
Network and Cabling
Completed campus switch and router
update.
Finished wireless controller update.
Prepared for Sherman hall network
upgrade.
Planned for Corbin/Olson installation.
Fiscal Year 2012 Challenges
1.
We are driving more people to the
mainframe and our enterprise systems
– The 278,815 hits on Pentaho is up 1200%
from the pilot during calendar year 2010
– The 824,697 hits on WEPPAS is up 102%
– WIU CICS use of 526 CPU hours is up 15%
• New Phonathon application
– WIU CICS use of 531 CPU hours is up 23%
• New roommate matching application
Fiscal Year 2012 Challenges
2.
There is need for mainframe and
storage upgrades
– It may still be possible to upgrade our 2105-800
unit but this is 10 year old technology with
increasing maintenance costs.
– If the mainframe is upgraded, this old technology
will become a performance bottleneck.
– IBM’s DS8800 unit is needed to increase
storage from 3.5 TB to around 10 TB to support
storage demands.
Fiscal Year 2012 Challenges
3. We are driving people to the Web (campus
bandwidth use)
Fiscal Year 2012 Challenges
4.
We are driving people to the Web
(ResNet bandwidth use)
Fiscal Year 2012 Challenges
5.
There is no need to address technology
deferred maintenance
Age of
University
Technology
Infrastructur
e
Year
Purchased
# of
Devices
Years of
Service
% of
Infrastructu
re by Age
1999 or
older
92
13+
10%
2000
143
12
16%
2001
158
11
17%
2002
255
10
28%
2003
312
9
34%
2004
367
8
40%
2005
421
7**
46%
2006
635
6
69%
2007
751
5
82%
2007
799
4***
87%
2009
843
3
92%
2010
846
2
92%
2011
918
1
100%
20012
919
0
100%
Server Group Work Flow
Study
% of Weekly Activity
7.4%
11.8%
Tickets/Maintenance
Projects
20.6%
60.2%
Meetings
All Other
Fiscal Year 2012 Challenges
6.
We need to continue with the
electronic classroom upgrade program
Brophy 125
(Instructors Station)
Brophy 125
(Middle of the Classroom)
Horrabin 78, 83 and Stipes 201
(Instructors view of remote VC
site)
Horrabin 83 VC
(Old Touch Panel, Requires
Restarting)
Stipes 213
(Old Elmo)
Waggoner 171
Horrabin 21
Fiscal Year 2012 Challenges
7.
We need to continue with our security
enhancements
– In spring 2010, there were 550 computers with
36,000 data files with potentially sensitive data.
– These values are now at 400 computers with
7,500 files.
– However, this is only for personal computers on
active directory
– It only takes one episode to lead to potential
compromise
Fiscal Year 2012 Challenges
8.
It is unrealistic to sustain
Telecommunications at the current level
of funding
Monthly Telecommunications
Charges at Illinois Public
Universities
$30.00
$25.00
$20.00
$15.00
$10.00
$5.00
$0.00
UIUC
ISU
UIC
SIUE
UIS
EIU
NIU
SIUC
WIU
Fiscal Year 2012 Challenges
9.
We need to focus
the review/update
of the Institutional
Strategic Plan for
Technology
– We cannot be all
things to all people.
Fiscal Year 2013 Plans
1) Complete a successful transition to Academic
Affairs for supporting the Macomb Campus and
partnering with Quad Cities Technology
2) Continue supporting university-wide technology
committees and task forces
3) Provide high-quality levels of customer service
that exceed industry standards
4) Implement departmental priorities identified in
University Technology Annual Reports and
Presentations made by the managers and
directors
Fiscal Year 2013 Plans
5) Continue to use communication/meeting
structure
6) Develop a long-term financing plan for
technology and its infrastructure
7) Seek reinstatement of the electronic classroom
upgrade program, and expansion of the
computer upgrade
8) Focus the review/update of the Institutional
Strategic Plan for Technology
9) Support professional development
FY 2013 (and beyond) Budget
Requests
Project
Amount
1. Zimbra Servers
$40,000 (One-Time)
2. Instructional and Web Support
$300,000 (Base)
3. Increased Bandwidth
$100,000 (Base)
4. Electronic Classrooms
$380,000 (Base)
5. Computer Upgrades
$250,000 (Base)
6. VOIP
$1.6 Million (One-Time)
7. Technology Deferred
Maintenance
$1.6 Million (One-Time)
8. Mainframe Memory
$150,000 (One-Time)
The strength of our unit and base of our
accomplishments is our people!
Andy
Bev
Darrell
Deanna, Jose,
and Monica
Hosam and Scott
Jeremy and
Heather
Kevin
Dan
Doug
John
Jan and Stephanie
Danielle
Katy, Chad, Stephen, Kevin,
Matt, John, and Bev
Jim, Sharon and George
Tim
David, Fred, Matt, Clinton, Chris,
and Dean -Thursday meetings
Mike and Gary
Shannon, Tim and Matt
John
Tim and Lance
Kathy and Richard
Donna
Marlin
Thea
Matthew, John, Chad and
Blade
Matt, Rebecca, and Jeff
Brice, Borisz, Kelly and Irving
Yang, Chance, Sveta, David, Brad and
Joe
Ramesh, Praveena, and Russell
Cindi
Brandon
Keit
h
Kathy
Kathy
Richard
Paul
Margaret
Kim‘s
Temia
Jeff, Carmen, and Curtis
Kenny
The original WIU-Quad
Cities
Janet
Karin and Kayla
• Insert Staff Photo 2011
• Together, we support the academic
mission and service operations of Western
Illinois University
• We continue to achieve our goals through
planning, conservative fiscal management,
and collaboration