Western Illinois University – Quad Cities
Academic Advising and Student Affairs
Academic Instructional Services
Quad Cities Technology
Fiscal Year 2013 Annual Report and
Fiscal Year 2014 Planning
Submitted by:
Dr. Kristi Mindrup
Assistant Vice President, Quad Cities and Planning
February 28, 2013
This annual report is a collaborative effort by all members of Western Illinois University - Quad
Cities (WIU-QC) staff in Academic Advising and Student Affairs, Academic and Instructional
Services, Quad Cities Technology, and the Assistant Vice President for Quad Cities and Planning.
This document describes fiscal year 2013 (FY2013) accomplishments and sets goals and priorities
for fiscal year 2014 (FY2014) that reflect the priorities also set by the institutional strategic plan,
Higher Values in Higher Education.
“The great thing in the world is not so much where we stand,
as in what direction we are moving.”
~Oliver Wendell Holmes
Goals included in this annual report included unit efforts to recruit and retain students, to support
the academic mission and operations of WIU-Quad Cities, and to support the expansion of WIUQuad Cities to the Riverfront Campus according to the institutional strategic plan, Higher Values in
Higher Education, 2008-2018. Goals for Quad Cities Technology also included technology support
and management efforts outlined under the University Technology Strategic Plan. This report
highlights those goals, describes unit progress in accomplishing these goals, and establishes goals
and related budget requests for FY2014.
Quad Cities Student Affairs, Academic Instructional Services, and Quad Cities Technology began
the calendar year in a new environment, and collaborated to continue to ensure a high level of
student and instructional services between the Quad Cities new 7-mile campus. Throughout the
year, the Staff Coordination Team met to carry forward shared goals to create a campus
environment that fosters positive and engaging learning experiences for students, maintain
innovative and state-of-the-art campus spaces, and provide efficient and effective instructional and
operational support for 147 WIU-Quad Cities faculty and staff.
Assistant Vice President, Quad Cities & Planning
FY2013 Accomplishments
FY2013 Goal: Support the short- and long-term expansion of WIU-Quad Cities in existing and expanded
facilities at Riverfront campus. (Higher Values in Higher Education, Goal 5, Action 3f)
Phase I move was completed in January 2012, and additional projects that completed and enhanced
Phase I are described in the next section. Phase II construction will begin in late winter or early
spring, the Quad Cities Facilities report covers the details of Phase II construction and timeline.
Quad Cities Phase II Facilities Implementation Team will convene in March 2013. The Phase III
programming study will also begin in Spring 2013 with an early input session.
FY2013 Goal: Refine Phase I operations and evaluate staffing to ensure efficiency, and will begin to prepare
staff and support structures that lead to future growth within Phase II.
Following WIU-Quad Cities Riverfront campus grand opening in January, the Quad Cities
Facilities Implementation Team, co-led by Kristi Mindrup and Bill Brewer, finalized move
implementation and continued to work with faculty and staff to refine campus spaces to meet the
needs of students, faculty, and staff. Furnishings from the former Caxton Block facility were
relocated to 60th Street to provide a commons and waiting area on the second floor. Quad Cities
Technology and Facilities worked together to expand faculty office capability and space at
Riverfront, and the second floor Faculty Commons was created in Room 220 as an interdisciplinary
workspace and area for faculty work and collaboration. Four additional private offices were
allocated to faculty to accommodate the needs of 60th Street-based faculty to hold office hours and
course preparation at Riverfront campus.
Organization Chart for Areas Reporting to
Assistant Vice President, Quad Cities and Planning
In FY2013, WIU-Quad Cities continued to strengthen the identity and operational efficiency of
unique campus units, especially in Academic Advising, Student Affairs, and Instructional Services.
Increased cross-training, opportunities to expand the scope of faculty support positions, and
enhanced support for student affairs continue to blur the line between what were previously two
distinct and sometimes duplicated areas.
Leadership transitioned to Curtis Williams for maintaining partnerships and operations that provide
services and opportunities for WIU-Quad Cities students, including access to food, transportation,
and other student experiences. In addition to on-campus services, Kristi Mindrup and the Student
Affairs office maintain strong connections to the community to share information for off-campus
and community-based resources for housing, fitness, recreation, and wellness. A “Student Life”
section of the wiu.edu/qc web page was developed by Karin Chouinard to connect students with
all on- and off-campus resources.
As described earlier, Audrey Adamson was hired as Assistant Director for Student Services and
Antoinette Murphy as Assistant Director for Graduate Admissions. Student Affairs and Admissions
will continue to work together to compliment efforts for student recruitment and retention.
In FY2013, Dr. Marcia Carter and Dr. Jim Patterson began their role as Assistant Deans at WIUQuad Cities. In response to academic affairs presence on the Quad Cities Campus, preparations
were made to ensure staff are trained and prepared to provide both academic and faculty support.
Jean Kenney provides academic and faculty support for the College of Business and Technology and
School of Engineering, and received training and experience with supporting position searches,
event support, and increased responsibility for managing emerging business and operational
functions for the college and school. Emily Pitz also increased the scope of her work, and while she
continues to provide interdisciplinary faculty support, has been cross-trained in advising support
and, along with the new Office Support Assistant position, is prepared to provide college-specific
support in the next fiscal year.
Janet Wilson and Temia Rice continued to provide excellent first-point-of-contact services at
Riverfront and 60th Street for faculty, students, and staff. Alison Shook received a position audit
following her increased leadership in the role of office manager, and is actively receiving training as
she transitions to provide first-response support of Student Affairs including graduate admissions,
career services, and student services.
FY2013 Goal: Support the academic mission at WIU-Quad Cities.
Kristi Mindrup initiated several institutional and community partnerships that continue to evolve
into new academic pipelines for WIU-Macomb and WIU-Quad Cities programs, including
establishing connections with Deans and Student Affairs professionals at the following institutions
that continue to lead to new avenues for students to discover WIU-Quad Cities:
 Trinity College of Nursing (General Education)
 Kirkwood Community College, Cedar Rapids (Recreation, Park & Tourism
Administration, Honor’s, Law Enforcement & Justice Administration)
 Kirkwood Community College, Iowa City (Law Enforcement & Justice Administration)
 Cornell College (Student Affairs, Graduate Studies)
 Black Hawk College (Linakges continued enhancement)
 Graduate Program Expo (WIU-Macomb)
 Casa School Bilingual Education (Educational and Interdisciplinary Studies)
Kristi Mindrup continues to work with academic departments in Macomb to explore feasibility of
new academic programs. Kristi assists with feasibility study design and survey implementation now
resides with Lindsay Fender. Kristi and Lindsay work with departments to design feasibility studies
that tell the story of Quad Cities-based demand for programs, and provide enrollment data and
survey results to departments as they proceed to work with Academic Affairs on approval.
Currently, Kristi and Lindsay have worked with or are working with the departments of Foreign
Languages and Literature, Psychology, Sociology, History, Biology, and Finance in support of new
minor program exploration.
Quad Cities continues to coordinate scheduling across all colleges and in collaboration with
Associate Dean Jim Schmidt, Associate Dean Sharon Evans, College of Business Chairs and
Assistant Dean Patterson, and College of Education and Human Services Chairs and Assistant Dean
Carter. The Quad Cities Block and Final Exam schedule serves as a planning grid to increase
student credit hours and reduce course conflict. Kristi also worked with the School of Law
Enforcement and Justice Administration to increase the efficiency of schedule rotation, which
decreased course saturation and increased the average LEJA course enrollment from 10.7 in Fall
2011 to 18 in Fall 2012. The number of overall Quad Cities course sections for both face-to-face
and IQ sections also continues to increase.
FACE TO FACE SECTIONS FALL/SPRING 2005-2013
FALL SPRING
TOTAL
2005/2006
107
97
204
2006/2007
98
222
320
2007/2008
240
244
484
2008/2009
247
280
527
2009/2010
293
288
581
2010/2011
289
284
573
2011/2012
263
272
535
2012/2013
275
278
553
TOTAL
3573
In academic year 2012-2013, 205 IQ seats represent 33% of 616 available online seats for all
sections, an increase from 115 seats for 19% of available 616 online seats in academic year 20112012. Enrollment of QC students in online courses also continues to increase.
2010/2011
2011/2012
2012/2013
IQ SECTIONS FALL/SPRING 2010-2013
FALL
SPRING
0
0
31
83
94
111
TOTAL
TOTAL
0
114
205
319
HEADCOUNT OF QC STUDENTS IN
ONLINE SECTIONS
FALL
SPRING
TOTAL
*2010/2011
259
297
556
2011/2012
240
354
594
2012/2013
395
445
840
*Prior to IQ sections
Lois Retherford continues her role with course maintenance and facilities scheduling services at
WIU-Quad Cities. Since last year’s annual report, Lois processed 1,645 course changes, and
increase of 7% compared to last year. Lois also updates internal schedules and information for
WIU-Quad Cities faculty and staff, and internal schedule signage to communicate room locations,
changes, and schedules for planning purposes.
WIU-Quad Cities Riverfront and 60th Street locations were host to over 200 organizations,
agencies, and events. Lois Retherford expanded her role with facilities scheduling, and received a
position audit to Admissions Records Officer reflecting her role with scheduling. Lois serves as a
point of contact for community members to reserve the Goldfarb Grand Atrium, 103 and 104,
tiered Moline Foundation auditorium, and other classrooms, meeting rooms, and video conference
rooms in both buildings. Lois and Karin Chouinard worked to create and implement an online
room requisition form for internal and external room requests. Over 200 organizations and
agencies worked with Lois, Quad Cities Technology, and Facilities staff to plan for and host events
and meetings at Riverfront and 60th Street locations.
Riverfront
60th Street
ADAAG PROWAG
3rd Annual Grad Experience in Museum Studies
Alliance for Retired Americans Meeting
Accurate Biometrics (fingerprinting)
Alpha Xi Delta Fraternity Area Wide Chapter
America's Music Film Series
Officers Training
Area Academic Librarians
Arsenal Academy (Executive Studies sponsored
Arrowhead Ranch
Arsenal Academy & Boot Camp (Executive Studies event)
Chi Sigma Iota Study Sessions
Center)
Distinguished Faculty Lecture
ASCE & ASCE/SEI
Environment & Public Health Network
Association of Fundraising Professionals
Chinese Students & Scholars
Bank Regulatory Peer Group
German Institute
Beta Alpha Psi
Grad Center Testing
Bi-State Regional Commission
GRE Grad Center Testing
Blood Drive & Bone Marrow Drive
Illinois ACME
Bradenburg Capital Management
Intro to Career Cruising Quad Cities
CBT National Advisory Board
John Hallwas Liberal Arts Lecture
City of Moline
College of Fine Arts & Communication Advisory LSAT Grad Center Testing
Math & Science Summer Institutes
Board
Math Improvement Meetings
Community College Articulation Conference
NBCC Grad Center Testing
DCEO Governors Staff & Mayors Meeting
NIMS Workshop
Deere Tech Center Alumni
North Central Association of Science Teacher
Discover Western Quad Cities events
Educators
Dr. Arun Gandhi presentation
Project
WET Workshop
Eagle View Group - Sierra Club
QCAEYC
Earth Charter Summit
EDL Law Conference
EICC Advisory Board
Environment & Public Health Network Chinese
Students & Scholars
Environmental Summit
Girl Scout Leadership Conference
Governor's Rural Affairs Council
Grad Center Board Meeting
Greater Quad Cities Hispanic Chamber of
Commerce
Hampton Rapid Jr. Women's Club
High School Articulation Conference
High School Counselor Advisory Council
Hope Creek Care Center
IACAC Distance Planning
IASA
Illinois Department of Natural Resources
Illinois Department of Transportation
IMA ILLOWA Chapter
IT Summit (Mike Rodriguez)
John Deere
John Deere Dealer Solutions
John Deere Foundation
John Deere Global Deployment
John Deere Information Systems
Joy of Giving Foundation
Lowell M Johnson Foundation
McLaughlin
Midwest Community Development Institute
Mississippi River Coordinating Council
Mississippi River Trail Board of Directors
Moline Foundation
Moline Kiwanis
Morning Star Academy
NAPM-QC (Jim Patterson)
Northwest Illinois Volunteerism Conference
NRCS-DC (Natural Resources Conservation
Service – Department of Conservation)
Polling Place for Voting
Poor Kids Presentation
Prairie State Legal Services
QC United Scholarships
QCML
QCMP & Leadership Conference
Quad Cities Alliance for Immigrants &
Refugees ELL Educators
Quad Cities Professional Development Network
Quilt Guild
Rock Island County Regional Office of Education
Teacher Orientation for Summer Grant Program
Temple Christian School
VITA Training
WIU Impact Meeting - RIROE
WQPT Meetings
Quad Cities Association of Family & Consumer
Sciences
Quad Cities Bicycling for the Future
Quad Cities Chamber of Commerce
Quad Cities Dental Hygienists
Quad Cities Leadership Committee
Quad Cities Marathon Committee
Quad Cities Professional Development Network
Quad Cities Research & Scholarship Symposium
Quad Cities Riverfront Council
Quad Cities Section of American Society of
Agricultural & Biological Engineers
Quad Cities Universities & College Presidents
Council
Quad Cities Wild Places
Ready to Learn Early Childhood Educators
Conference
Red Cross
Regional Math & Science Academy
Rep. Schilling - Military Readiness Round Table
Rock Island Arsenal Child Care Training
Rock Island Arsenal JMTC
Rock Island County Board
Rock Island County Early Voting Site
Rock Island County Fair Board
Rock Island County Health Department
Rock Island Pacers Group
Rock Island Regional Office of Education
Rock Island Regional Office of Education
Principals Workshop
Rotary Group (Tom Bridge)
Saturday Fun Shop (Math & Science Academy)
Serve Illinois & AmeriCorps
Sierra Club Cool Cities
Ski & Snowboard Club
STEP-TEP
Sustainability Share Fair
Target Corporation - interviews
Teen Leadership Retreat (U of IL Extension/4-H)
Trinity Health Foundation
U S Army Corps of Engineers –
Mississippi Valley Division
United Way
UNITY Youth Group
University of Iowa
Upper Mississippi River Youth Summit
Vista Career Fair
WE-STEM
WIU Board of Trustees Meeting
WQPT Development Board
WQPT Kids Club Party
WQPT sponsored events
WIU-Quad Cities staff across all areas also visited other institutions and agencies to increase
awareness about WIU-Quad Cities and network with other student professionals. To compliment
the extensive list of visits by Quad Cities Admissions, Kristi Mindrup, Curtis Williams, and Audrey
Adamson visited Cornell College, Kirkwood Community College, Kirkwood Iowa City Campus,
Grinnell College, Luther College, and North Iowa Area Community College. Enrollment for Iowa
students in the Quad Cities continues to increase at the undergraduate level, and has only slightly
decreased at the graduate level.
QC ENROLLMENT FOR
IOWA COUNTIES
UNDERGRAD GRADUATE
FL 2010
207
176
FL 2011
216
183
FL 2012
267
166
Kristi Mindrup also maintains contact with student affairs professionals nationally to increase
awareness, and wrote two articles that featured WIU-Quad Cities and a WIU-Quad Cities student
in the ACPA Commission for Commuter and Adult Students newsletter Commuter Perspectives.
In support of WIU-Quad Cities goal to recruit students and increase campus visibility, many staff
across areas are involved in national, regional, and local activities and leadership, including:

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Kristi Mindrup: Council for Advancement of Standards Board of Directors, ACPA
Commission for Adult and Commuter Students Directorate, National Clearinghouse for
Commuter Programs Assistant Director.
Curtis Williams: Quad Cities Minority Partnership, Quad Citians Affirming Diversity,
Humility of Mary, Quad Cities Scholars, Quad Cities College Consortium, United
Neighbors, Quad Cities Career Connection, Davenport Network for Community and
School Partnerships, Veteran’s College Consortium, North Scott Junior High Career and
College Fair Committee, Davenport West High School tennis coach.
Christopher David: Moline School District language translator.
Audrey Adamson: Iowa Student Personnel Association, Girl Scouts of Eastern Iowa and
Western Illinois, Logan Elementary School, Longfellow Booster Club, Wee Care Day Care
and Pre School Board, Daughter’s of the Nile, United Way Quad Cities, Women’s
Leadership Council, Operation Lead, Dress for Success Quad Cities, and Women’s
Professional Group.
Andrea Allison: VOAD, Hazelcrest Water Fund, American Heart Association, Church
Committees.
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Kim Moreno: Humility of Mary.
Kenny Wheeler: Pleasant Valley Cross Country and Track coach.
Paul Finley: Cub Scout Pack 119, Quad City Ice Eagles hockey.
Lois Retherford: Mercer County DARE Board of Directors.
FY2014 Goals:
 Support the short- and long-term expansion of WIU-Quad Cities in existing and expanded
facilities at Riverfront campus. (Higher Values in Higher Education, Goal 5, Action 3f)
 Plan for the expansion of WIU-Quad Cities to Riverfront Phases II and III
 Continue to initiate institutional and community partnerships in support of building
academic and student affairs programs at WIU-Quad Cities.
 Support the academic mission at WIU-Quad Cities.
FY2014 Budget Requests
$15,000 Staffing & Professional Development
 $10,000 (Continuous) additional responsibilities for student services including Linkages
recruitment and advising, transition of student services operations (food, transit, contracts,
etc.), increased community outreach activities for student recruitment and retention, and
for student activities.
 $5,000 (Continuous) for position audits for additional responsibilities for academic advising
support, student affairs support, and expanded Riverfront and 60th Street office support.
Total Request: $15,000
Academic Advising and Student Affairs
FY2013 Accomplishments
FY2013 Goal: Recruit new students to WIU-Quad Cities and assist with recruitment for Macomb. (Higher
Values in Higher Education, Goal 1)
Several events were held to capture the interest of specific targeted institutions, majors, or
organizations identified as having potential for enrollment interest and growth. Quad Cities
Student Affairs partnered with Quad Cities Admissions to host open houses, information sessions,
and discipline specific Discover Western events, including:

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


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Sauk Valley Community College, February 10
Veteran’s Open House, February 28
Discover Engineering @ BHC, March 5
Kirkwood Community College Coffee Talk, April 10
Student Organization Fair, September 13
High School Business Teachers, October 26
Discover English, November 7
A major element of WIU-Quad Cities Student Affairs strategy for student recruitment is increased
partnership with area K-12 schools, colleges, universities, agencies, and organizations. Curtis
Williams has been instrumental in the establishment and ongoing successful implementation of the
Quad Cities Minority Partnership (QCMP). QCMP exposes students from Davenport West,
Central, and North High Schools; and United Township, Moline, and Rock Island High Schools to
science, technology, engineering, and math opportunities to increase their interest in related
academic programs and future careers. During fall semester, WIU-Quad Cities hosted nearly 200
high school students at the Riverfront Campus, and simultaneously held a college fair as part of the
event.
In partnership with Augustana College, St. Ambrose University, Hamilton Technical Institute,
Black Hawk College, and Scott Community College, Curtis Williams represented WIU-Quad
Cities and developed the Junior High Business and Education Fair, attended by over 430 students
who were exposed to a number of programs and careers. Stemming from this event, Curtis was
also involved with the creation of the Quad Cities Career Connection Network, which provides
local students with real-world business experience in cooperation with the Community
Foundation, Black Hawk College, and Scott Community College.
The Next Big Thing was organized and hosted by WIU-Quad Cities admissions, academic advisors,
student emissaries, and other student affairs staff. Nearly 1,000 area high school students
participated in the day-long event with workshops focused on preparing students for transition after
high school graduation. The event was held again in Fall 2012, and was attended by several
hundred high school students from the surrounding Quad Cities. The event featured three
workshops: Finding the Right Fit After High School, Empty Nest and Shift of Responsibility, and
Planning for College Costs – Financial Aid and Scholarships.
FY2013 Goal: Retain WIU-Quad Cities students through intentional academic advising. (Higher Values in
Higher Education, Goal 1)
Quad Cities Academic Advising Team, Tom Bates, Jacquelyn Holan, Kim Moreno, and Kenny
Wheeler continued to refine academic advising and efforts to retain students increased
communication, timely notification about key dates and registration, and through ongoing
implementation of the Fall/Spring Academic Advising Timeline. The Timeline is a tool that
advisers use to communicate and remind students about New Student orientation; fall, spring, and
summer registration dates (“Get Advised, Get Registered”), academic advising appointments
including pre-registration, drop/add dates, and preparation for graduation.
Curtis Williams expanded his role in support of Quad Cities honor’s cohort and linkages students.
In addition to working on establishing degree plans with students, Curtis also engaged in more
intensive monitoring of freshman and Linkages student grades and course progress. Curtis referred
students experiencing academic difficulty to campus resources including the U.S. Bank Writing
Center, peer tutors, or faculty and staff mentors.
Academic and Advising and Student Affairs, in coordination with Tami Seitz and Karin Chouinard,
continued to create new information resources for students, and redesigned both the WIU-Quad
Cities web page and the Student Handbook. Updated webpages were redesigned so that
prospective and current students can identify and contact their academic adviser. The advising web
page now includes key registration dates, transfer guides, important forms, and direct links to other
campus resources including financial aid, disability resources, and more.
Kristi Mindrup and Curtis Williams strategically developed a system of communication and
collaboration within Student Affairs and in collaboration with Assistant Deans Marcia Carter and
Jim Patterson, along with Macomb-based Colleges and Departments. As part of the course
scheduling process, Kristi Mindrup and Curtis Williams have established a pro-active approach to
determining course demand. In addition to tracking past course enrollment trends, Curtis and all
academic advisors review and evaluate planned course offerings and then provide input about
additional courses, additional seats, or course alternatives that will be needed to ensure that
students degree plans stay on track.
Kristi Mindrup, Curtis Williams, and Lois Retherford track student online enrollment and
collaborate with Macomb Assistant Deans and Chairs, the team worked together to establish
corresponding IQ sections to continue to ensure proper student tracking for retention and course
access. In preparation for Fall 2012 semester, 38 IQ sections were initially established based on
early projections for IQ demand. After responding to student demand and tracking registration
patterns for Quad Cities students, the total amount of IQ sections for Fall 2012 increased to 93 IQ
sections. This same pattern was true for Spring 2013. During the initial schedule build, 61 IQ
sections were projected to be in demand for Quad Cities students, and the final number increased
to 111 IQ sections.
These combined efforts aimed at strategic advisement and student-centered scheduling contribute
to retention rates between range between 78.6% to 100%, for an average undergraduate retention
rate of 87.1%.
FALL 2012 TO SPRING 2013 RETENTION
Percent
Number
NEW FRESHEMN
91.7%
22
FRESHMEN
78.6%
11
SOPHOMORES
100.0%
8
JUNIORS
89.9%
116
SENIORS
87.4%
257
NEW TRANSFERS
84.8%
212
UNDERGRAD RETENTION
87.1%
626
FY2013 Goal: Increase WIU-Quad Cities student engagement and provide holistic services that foster student
engagement. (Higher Values in Higher Education, Goal 5, Action 1)
Quad Cities Student Affairs welcomed two new team members. Audrey Adamson is Assistant
Director of Career Services and Disability Resources; and Charla Pratt serves as Financial Aid
officer. Tyla Cole joined the Student affairs team as graduate assistant and is providing generalist
support for the area.
WIU-Quad Cities Student Affairs and Admissions worked together to redesign New Student
Orientation for a more interactive experience, and added new sessions based on student input.
Paying for College, Getting Involved, College Wise, and online registration services were added to
New Student Orientation to ensure students are exposed to information and resources about
scholarships, financial aid, student organizations, and WIU rules, procedures, and services.
The WIU-Quad Cities Mentor program began in Fall 2012, which was designed to connect 34
faculty and staff volunteer mentors to 301 undergraduate students. Faculty and staff made in-person
and e-mail connections to students, and answered technical questions about campus resources.
Kristi Mindrup, Curtis Williams, Lindsay Fender, Audrey Adamson, and Kenny Wheeler are
currently working to tailor the program to the experiences and opportunities available at WIUQuad Cities. In FY2014, Student Affairs will unveil a plan to integrate strategic mentor
opportunities into New Student Orientation, student organizations, and campus events, and will
combine the initial interest of faculty and staff mentors into a program that strategically connects
students and mentors in meaningful ways.
WIU-Quad Cities expanded opportunities for student development and career preparation for
students. Audrey Adamson provided numerous workshops and career fairs throughout the year
aimed at resume writing, job search strategies, interviewing, business communication, and planning
for life after graduation. In collaboration with faculty members, Audrey also facilitated and
implemented the Business Fair (record 102 attendees) and the Vista IT Career Fair (56 attendees).
Audrey’s activities impacted 652 Quad Cities students since she began her duties in July.
In addition to providing day-to-day disability resources such as text conversion, note-taking, and
exam accommodations for 32 Quad Cities students, Audrey Adamson integrated disability
awareness and identity development to various events and activities, including Celebrating
Disability Culture Day, co-hosting the Bi-State Diversity Conference for Students with Disabilities,
and by developing a disability resources video for high school students who are considering
attending college. Audrey also meets with faculty to offer resources about disability process and to
assist with class or instruction accommodation.
Student Affairs also increased opportunities for students to get involved in existing student
organizations, and expanded student organizations based on student interest. The Student
Organization Fair was held for the first time this Fall 2012, to increase student awareness about
opportunities to get involved on campus. Existing student groups found opportunities to
collaborate, both for the interdisciplinary benefits and also for cost sharing. Student Affairs worked
with three prospective new organizations, including UNITY (lesbian, gay, bi-sexual,
transgendered, questioning, and ally identity) group, Communication Student Society, and the Law
Enforcement & Justice Administration group. Each is slated to become fully active in Fall 2013.
Academic Organizations
Aquaria, Biology, Zoology, Society(ABZS)
Communication Student Society(CSS)
Counseling Association(CA)
Graduate Experience in Museum Studies(GEMS)
Interdisciplinary English & Arts Society(IDEAS)
New Student Orientation
Bingo in Atrium
Trivia in Atrium
Bake Sale
New Student Orientation
PBS Documentary “Poor Kids”
Food Drive
Manage Your Stress Week
New Student Orientation
Yankee Candle Fundraiser
New Student Orientation
Banned Books Week
Liberal Arts & Sciences Student Organization(LASSO)
Society of Accountancy(SOA)
Society of Business & Technology(SOBAT)
Society of Educators(SOE)
Student Recreation Association(SRA)
Cultural Organizations
Association of Latin American Students(ALAS)
Leadership Organizations
Student Government Association(SGA)
Professional Organizations
Toastmasters
Social/Support Organizations
UNITY(LGBTQ)
Coffee House Bash
New Student Orientation
Zach Wahls: Lessons of Love
New Student Orientation
Trip to Art Institute in Chicago
Etiquette Dinner
New Student Orientation
Monthly Presentations
New Student Orientation
QC Block Party
Guest Speaker: Sherri Coder
New Student Orientation
QC Block Party
Dios De Los Muertos
Spin to Win
Family Dance Night
New Student Orientation
Dios De Los Muertos
QC Holiday Party
New Student Orientation
We Care
QC Block Party
Blood Drive
Habitat for Humanity
Movember
Angel Tree
Manage Your Stress Week
New Student Orientation
QC Block Party
Open Mic Night
New Student Orientation
New Student Orientation
QCAD Valentine Gayla
Quad Cities Student Affairs continues to collaborate with faculty in response to the growing
number of students who served or are serving in the military. A Veterans committee was formed
and is actively working on establishing campus events and programming that meet the needs of
campus Veterans.
In addition to increased opportunities for student engagement, Student Affairs continued to provide
campus services and amenities toward the goal of keeping students connected to campus. The
Student Affairs office expanded hours from 8:00AM-6:00PM Monday-Thursday. Food options
were available to students, faculty, and staff including Chick-Fil-A, Biaggi’s, Qdoba Mexican Grill,
and LaFlama.
WIU-Quad Cities Student Affairs staff increased participation in professional development
activities. Staff attended the Iowa Student Personnel Association Conference at Grinnell College
both for professional development and to increase Iowa student affairs personnel awareness about
WIU-Quad Cities. Curtis Williams presented at the “College Changes Everything Conference” in
November at Black Hawk College. Student Affairs and BRDGS (Building Respect for Diverse
Genders and Sexualities) partnered with Quad Citians Affirming Diversity (QCAD) to provide Safe
Space training for students, faculty, and staff. Temia Rice, Tom Bates, and Charla Pratt are each
pursuing a master’s degree at WIU-Quad Cities.
Efforts to promote student engagement also occur on the WIU-Quad Cities web page. All areas of
Quad Cities Student Affairs collaborate with Karin Chouinard to ensure current information about
on-campus student employment opportunities, financial aid and scholarships, career services, and
student activities. Charla Pratt was instrumental in working with Karin to update links, integrate
NetPrice calculator, and to simplify navigation and thus the financial aid process. Karin also
worked with undergraduate and graduate admissions, refined academic program information, and
continued to work with WIU Web Services on innovation, accessibility, and content management
services (CMS). Karin also provides training for users on Omniupdate CMS so individuals can
maintain their own departmental or individual web content.
FY2014 GOALS:
 Recruit new students to WIU-Quad Cities and assist with recruitment for Macomb.
 Increase WIU-Quad Cities rates of student retention through intentional academic advising
and student support services.
 Increase WIU-Quad Cities student engagement and provide holistic services that foster
student engagement.
 Maintain a current, accurate, accessible and innovative web presence to enhance efforts to
recruit, retain, and engage students, faculty, staff, and the community.
 Increase opportunities for professional development and community engagement for staff.
 Identify and utilize technology to create efficient and effective delivery of student services.
 Hire an Assistant Director Student Services focused on student retention, academic
support, and personal well-being.
FY2014 Budget Requests
$50,000 Staffing & Professional Development
 $42,000 (Continuous) Assistant Director, Student Affairs focused on retention, academic
support, and personal well-being.
 $3,000 (Continuous) additional student employee help for expanded 60th Street operation.
 $5,000 (One-time) Professional Development/travel for 4 staff to attend ACPA.
 Student Services also requests to maintain one Graduate Assistant to support student
Total Request: $50,000
Academic and Instructional Services
FY 2013 Accomplishments
FY2013 Goal: Foster communication and collaboration between staff housed in 60th Street and Riverfront.
Alison Shook, Janet Wilson, Emily Pitz, and Jean Kenney worked as a team to ensure smooth
operation and communication between WIU-Quad Cities campus locations by coordinating campus
message boards and cross training to provide comprehensive support for faculty and students at 60 th
Street and Riverfront.
Alison Shook, along with Scott Lawson and Lisa Waller in Macomb, contributed to design and
testing of a new web-based vehicle reservation resource for faculty and staff. Janet Wilson, Jean
Kenney, and Emily Pitz implemented and refined the new online reservation form that expedites
communication, ensures accuracy, and allows users to make reservations when convenient for their
schedules.
FY2013 Goal: Continue to provide faculty instructional support.
Each semester, Instructional Service staff coordinated and distributed between over 150 course
evaluations, and throughout the semester coordinated and distributed videoconference course
materials between faculty and classroom facilitators.
Instructional support is available to faculty 70 hours weekly at Riverfront and 85 hours at 60th
Street, which includes day, night, and weekend services. Temia Rice and Janet Wilson coordinate
and provide Testing Center services for faculty and students including online exam proctoring,
make-up exams, and disability support accommodation. The Testing Center is open weekly for 30
hours at Riverfront and 34 hours at 60th Street.
Jean Kenney provided support for College of Business and Technology events such as Discover
Western Engineering, Supply Chain Management, and ABET accreditation celebration. Alison
Shook and Jean Kenney provided support assistance for position searches, including two positions
for Assistant Director Student Services, Engineering faculty, and Office Support Assistant.
FY2013 Goal: Engage in professional development opportunities. (Higher Values in Higher Education, Goal
4, Action 2g)
 Quad Cities Professional Development Network (Janet, Emily, Lois)
 Civil Service Employees Council (Alison)
FY2014 GOALS:
 Continue to provide faculty and college instructional support.
 Engage in professional development opportunities
 Foster communication and collaboration across departments, buildings, and campuses.
Quad Cities Technology
Quad Cities Technology FY 2013 Accomplishments
Quad Cities Technology team provides technology services, planning, installation, innovation, and
ongoing user support for 29 WIU-Quad Cities classrooms, 3 instructional computer labs, 1
engineering computer lab, 5 conference rooms, and 4 engineering specific laboratories.
Goal: Actively participate in Riverfront Campus Phase I completion and Phase II planning and
implementation.
After Riverfront Campus grand opening in January 2012, Quad Cities Technology continued to
refine technology operations and campus spaces. Additional infrastructure, campus learning, and
campus work space projects are described in the next paragraphs.
Goal: Completed the following infrastructure projects. (Higher Values in Higher Education, Goal 1, Action 3)
All Quad Cities Domain Controllers and Physical Servers have been demoted and the services have
been migrated over to Virtual Host Servers. The entire Quad Cities server infrastructure was
upgraded from Windows server 2003 and now runs Virtual Windows 2008 server instances using
VM Ware technology and architecture.
WQPT’s Physical ProTrack, Allegiance and Great Plains Database Servers were re-configured and
migrated to Virtual VM servers to provide additional stability with network storage and back-up.
WQPT is also completely transitioned to the WIU-Quad Cities network infrastructure following
Spring 2012 relocation to 60th Street.
Network Storage arrays have been installed on both 60th & Riverfront campus server rooms. They
have been configured and increased to provide for the anticipated future demand from programs
requiring expanded Virtual computing power and capabilities.
Goal: Supported campus learning and work spaces (Higher Values in Higher Education, Goal 2, Action 3B)
QC Technology Staff successfully re-configured and upgraded College of Engineering Computer
hardware and software to provide for higher-end computing demands. In response to increased
demand for Video Conferencing capabilities, the Riverfront 110 basic conference room was reevaluated and an additional Polycom Technology was ordered and installed. The room has been
upgraded and re-classified in Campus Space Master as a VC capable conference room.
In response to increased office and space requirements by faculty, QC Technology staff evaluated,
purchased, installed and re-purposed the RF220 conference room into a Riverfront faculty
commons area with six laptop work-stations and networked printing facilities.
In response to the increased demand for real-time interactive participation to crowd overflows
during community and institute conference events in the Riverfront 103 and 104 auditoriums,
three additional plasma screens with audio streaming capability were added to the Goldfarb Atrium
and Student Services Lobby area.
In order to provide for the two new Physics 211 & Physics 212 Classes in the Engineering program,
QC Technology Staff successfully re-purposed Riverfront 122 into a physics lab-appropriate
learning space, complete with lab workbenches, enhanced dual-platform iMac workstations with
discipline specific software and a dedicated switch. QC Technology Staff also assisted the Physics
Department with the timely order and purchase of the entire QC Physics Lab inventory of Lab
equipment and supplies.
Upon completion of Phase I, the QC 60th Street 138 staging area was re-configured. Room 138 is
now a fully functional instructional computer lab with furniture, 18 workstations, and an instructor
podium. QC Technology Staff successfully assisted with the implementation of interior and
exterior digital signage systems at Riverfront Campus. QC Technology Staff also successfully
provided on-time support services in configuring, moving and installing technology in numerous
new faculty and staff offices and re-configured work spaces in both campuses.
Quad Cities Technology and Student Affairs partnered to research, install, and implement
technology that allows the Student Affairs office to connect remotely with students, or to connect
students with expanded resources available via videoconference to the Macomb campus. Text
messaging is now available to Linkages students for appointment scheduling, and desktop video
conferencing has also increased connections between students and student affairs professionals.
Goal: Increase operational and QC Technology Team efficiency and effectiveness.
QC Technology continues to maintain and provide first level response via telephone at extension
62294 and via e-mail at qc-helpdesk@wiu.edu, Monday through Saturday during Lab and Building
hours. QC Technology also provides electronic classroom video conferencing facilitators to assist
Faculty, Staff with classes and conferences and also provides tech support to the QC Community
for public events held on QC Campus facilities and areas.
Goal: Provided opportunities for technology staff professional development. (Higher Values in Higher
Education, Goal 1, Action 2d; and Goal 5, Action 1l)
All QC Technology Staff members participate in ongoing training on SysAid, the newly deployed
campus wide help desk management system. With funding & support from QC Administration,
QC Technology Staff members established individual training accounts and all have 24/7 access and
regularly participate in continuing hardware and software education through the annually
subscribed online Lynda Software & Business Technology Management Learning tools.
Christopher David, Assistant Director continues to work on Microsoft Windows Server
certification upgrades and further his VM Ware training and certification. Andrea Allison the QC
R & I (Labs & HW/SW) also continues to work on Windows 7 and Mac OS X Platforms training.
Paul Finley, the QC Technology Network Communications Specialist continues to work on Cisco
Certification. During the past year, ITSM Michael Weinrich completed a Master’s in Information
Technology Assurance & Security from the University of Maryland. Jonathan McKenna, QC Data
Processing Equipment Technician, is enrolled in Western Illinois University and is currently taking
Computer Science classes; he is working towards achieving his Bachelor Degree.
Quad Cities Technology participates on Macomb-based uTech Advisory Group, Cabinet
Committee, Change Management Advisory, Security Committee, monthly Technology Planning
and Budget, Digital Signage Exploration Team, Web Accessibility Committee, Mobile Computing
Task Force, uTech Lab Committee, Technology Implementation Team, and uTech Communication
Committee. Quad Cities Technology also participates in WIU-Quad Cities based Facilities
Implementation Team, Phase II Steering Committee, Staff Coordination Team, and the Phase II
Technology Sub-committee.
Quad Cities Technology FY2014 Goals
 Actively participate in Riverfront Campus Phase I completion and Phase II planning and
implementation.
 Complete the following infrastructure projects. (Higher Values in Higher Education, Goal
1, Action 3)
 Support campus learning and work spaces. (Higher Values in Higher Education, Goal 2,
Action 3B)
 Complete the following goals aimed at increasing operational and QC Technology Team
efficiency and effectiveness.
 Provide opportunities for technology staff professional development. (Higher Values in
Higher Education, Goal 1, Action 2d; and Goal 5, Action 1l)
FY2014 Budget Requests
$26,200 Staffing & Professional Development
 $20,000 (Continuous) HelpDesk Student Employees (20 hours weekly each)
 $2,000 (One-time) Lynda.com Training Renewal
 $4,200 (Continuous) Audit for additional responsibilities (Data Processing Equipment
Technician I)
$61,000 Equipment Upgrades
 $6,000 (One-time) Polycom HDX8000
 $22,400 (One-time) Mobile Laptop Cart, 60th Street
 $33,600 (One-time) Mobile Laptop Cart, Riverfront
Total Request: $87,200