Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 Appendix A UW-Stout Comments Analysis Out of the 1,877 surveys received from the UW-Stout climate assessment, many respondents contributed remarks to the open-ended questions throughout the survey. No respondents answered all open-ended questions. As the first several items were follow-up questions that allowed respondents to provide more detail about their answers to a previous question, the comments provided for those several items were included in the body of the UW-Stout full report. This section of the report summarizes the comments 1 submitted for the last seven survey questions, and provides examples of those remarks echoed by several respondents. Suggestions to Improve the Climate Approximately 450 respondents offered suggestions for how to improve the climate at UW-Stout. Several individuals thought the climate at UW-Stout was very welcoming and needed no improvement. Others warned that diversity initiatives might thwart the welfare of “White, Christian,” majority members on campus. Additionally, they felt that UWStout ought to value all faculty and staff for the work they do by compensating employees at market levels, and by fostering a climate of respect and appreciation from supervisors, administrators, and co-workers. A number of respondents mentioned difficulties on campus experienced by certain constituents (including women employees and students, underrepresented employees and students, LGBTQ employees and students, non-Christians, and Christians) and ways to improve their experiences. Respondents also requested that UW-Stout make established policies and procedures more transparent and consistently adhere to those policies. Specific, and representative, comments included: 1 This report provides respondents’ verbatim comments. 125 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • • • • • • • • • • • • Hiring a strong person in the Assistant Vice Chancellor's position for Diversity in the Provost's office; developing a consistent/persistent, clear and visible diversity message and advertising it across campus (like the smoking campaign); setting clear and well-communicated expectations for staff and students; swiftly dealing with violations of these expectations; hiring a full-time LGBTQ person on campus. Openness in resource allocation decisions so that there is not a perception that some are excluded based upon their field of study / gender / ethnicity. More transparency. The UW system needs to be inclusive, respectful and fair to the diverse populations is serves. However, there should not be hiring quotas for minority groups. Hiring should be based on qualifications, requirements of the position and skills and should not be based on the color of someone's skin. Inclusive excellence is a wonderful thought as long as it is conducted in moderation. Meaning, everyone should be taken into consideration and not just the minority. I support diversity and inclusion, but I'm really, really, REALLY tired of being hammered for the circumstances of my birth as a "majority" by people with a high level of liberal white guilt. I want to do the right thing, but constantly having it thrust at me and implying I'm too stupid to figure it out and I have to be "trained" how to behave is just too patronizing for words. Get off my back. Annually, at an all-faculty/staff event, have an engaging speaker who briefly addresses some aspect of diversity. Hold more diversity-promoting events. Bring people from different backgrounds together and promote their cooperation on projects. Gender issues and violence needs to be addressed formally at Stout. Sexual assault and harassment of female students should be given more attention. We need to address bullying behavior that is exhibited within departments and is evident in evaluation, promotion, application for advancement, access to professional development funds. It exists. We have decision makers (men) without terminal degrees that do not allow women with terminal degrees, experience and above average performances access to advancement. Require diversity awareness classes for all incoming freshmen. Have a well advertised cultural week. Develop a coherent curriculum through which all students and faculty are able to experience diversity issues and have the opportunity to develop critical consciousness about the needs of an equitable, inclusive, democratic society. Required diversity information session during orientation. Training of and feedback to deans and department chairs regarding how their leadership style can positively and/or negatively influence department and program climate; incorporate this feedback into their performance evaluations. 126 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • • • • • • • • • • Stop trying to promote sinful behavior (like homosexuality) as something healthy for our young people. Stop restricting free speech of those who love others enough to tell them the real truth. Stop portraying Christians as people who "hate". The Christian bias of the campus is incredibly frustrating. Campus Crusade and the other groups allowed to hand out bibles on street corners, where as I can barely say what religion I am without being ridiculed, is frustrating and somewhat angering. Incorporating diversity information into a daily routine. Instead of having events that people go to, somehow submerge students in these events on a daily basis. Then everyone would be exposed instead of just those that go to the events. Our administration does not understand that American minorities have a drastically different experience than a person of privilege from another country. In addition, the fact that faculty who research and promote diversity are constantly excluded from these committees speaks volumes. Again, the committee membership for this survey is a prime example: administrators but no faculty. We all volunteered; we were all refused. Our Diversity Council was taken over by a top-down manager and is now defunct. Admin hired a Diversity Vice-Chancellor without an open search and against our efforts to promote skilled mediators. Admin constantly states that we are a data-driven campus. … I think making the LGBT program coordinator position full time would make her more Available to Staff and Students. She and her staff are stretches thin on their current employment status. Respect and equitable treatment for academic staff and adjuncts on single-year contracts must start with a better attitude towards the value and necessity of these positions. People are people, we are going to hate and hold stereotypes, sometimes we say and do nice things, and other time we do mean things and say hurtful words. It is in our human nature. If we could all just get along, we would have done so by now. One issue I see as a Native American is the fact UW-Stout allows the Menomonie "Indians" to play and use our facilities. The Chancellor talks about the alcohol problem and how Stout needs to be open to all ethnic groups while it clearly supports a team who shows no respect for the Native American Ethnicity. I find this to be rather ignorant. Establishing a small movie theatre (or using existing one) where documentaries on some of the aforementioned issues, in addition to international movies are showing. For the first two weeks of class, professors expected that I had money to buy materials needed for class IMMEDIATELY. I have to wait for my financial aid refund, so I have no money to use until I get it. I was not able to join a class because I couldn't afford the necessary materials RIGHT AWAY. This is bull shit. I thought Stout was an equal opportunity for the rich and poor. 127 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • Use this survey! Listen to the people who deal with this school every day, not the people who sit in the administration building and don't have a clue about what goes on this campus. When rules are put in place that Faculty members agree with they will respect and enforce them. When nonsense programs and rules are put into effect, faculty won't jump on board and that will trickle down through the students and money and time will have been wasted on something that won't make a difference. Campus Experiences versus Community Experiences One of the open-ended items queried, “Are your experiences on campus different than those you experience in the community surrounding campus? If so, how are these experiences different?” Five hundred thirteen (513) people answered the question. Several people said they did not spend much time on campus and, therefore, had no reference to answer the question. Other respondents said their experiences were the same on and off campus. A few of the respondents said they had more positive experiences in Menomonie than on the UW-Stout campus, citing a friendlier atmosphere among local residents. Respondents who had different experiences on and off campus noted that UWStout was more inclusive of and welcoming to people from underrepresented groups. Some of their comments included: • • • • • • • • Campus is more diverse and inclusive than the community. The town can still be very socially conservative, and the university is a force for change in that it has a positive effect. Not really, Stout is very much like Menomonie. There is a small town, nonprogressive attitude in both. The upper mid-west does not have a lot of diversity in general. When we have to interact with people who are different than us, there is always a bit of a learning curve. In general, I think we are pretty good at adapting and learning about those who are different than us. Off campus a friend of mine was jumped and beaten by local individuals for talking to people of non Caucasian decent. This happened last semester. The community is unwelcoming to students in general, so I tend to avoid the so called "townies" at all expense. My experiences off campus are fine; I love our community. I also love Stout but I feel Stout could be more involved in the community. The campus seems much more inclusive regarding LGBTQ persons than the surrounding community. I wish Menomonie was more progressive. 128 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • • • • • Menomonie and the surrounding area is culturally diverse. People live in relative peace; there are no hate crimes or racial gang activities around here. My experience in the community is that people are "colorblind"- that is, race is no longer an issue at all. On stout's campus, it is clearly still a huge issue. No, I hear the same concerns from other staff members. Yes. I grew up in this town and I know that it's only somewhat welcoming for people that aren't white and straight. I think that the campus is at least marginally more inclusive because there are people here from more diverse places and there are events that make students more aware of that fact that differences are okay. I think the Menomonie community is somewhat closed to Stout faculty, staff and students due to Menomonie's rural and small town nature. I think for minority students/staff/faculty who are easily identified with a specific minority group it can be especially difficult to interact with community members. I think acceptance for minority people has improved over the years, but at a slower rate for the Menomonie community than on campus. I think campus is much more accepting of different cultures and ethnic backgrounds than the surrounding community. I would say that the surrounding community is more accepting of people of a low socioeconomic status than campus. Additional Thoughts on Campus Climate The last of the open-ended items (Question 86) allowed respondents to elaborate on any of their survey responses, further describe their experiences, or offer additional thoughts about climate issues. About 230 people offered additional comments regarding their experiences and opinions. Some respondents reiterated their satisfaction with UW-Stout. Others offered specific examples of discrimination or areas in which the University ought to focus attention. Several people were dismayed that UW-Stout does not enforce the recent ban on on-campus smoking. More than a few people mentioned inequities and tensions instigated by a sense of institutional classism (i.e., the “hierarchy” of employee positions). A number of respondents agreed that the campus can seem “unfriendly” and “formal,” because of both the recent influx of technology and the culture of the area. To that end, respondents suggested that although Menomonie’s community is generally White and Christian, UW-Stout attracts people from a diverse array of backgrounds. • I would just ask for the Senior Administration to be clear across the board. Don't say we need to accept people's sexuality and be tolerant while a high school football team is playing on our field mimicking Native American culture. 129 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • • • • • • • • • • There is an unspoken hierarchy that exists on campus. Classified employees and unclassified academic staff are made to feel as lower level people than unclassified faculty and administration. They are not as appreciated and often have to live life on a year to year basis regardless of their ratings and accomplishments. I think this is a diverse campus and is welcoming, but promotion and tenure, committee work and administration is still led by mostly white males. If Stout is smoke free..... ENFORCE IT! It’s such a joke because people still smoke outside dorms and buildings. I have found this campus to be very formal and it can appear to visitors that we are unfriendly. Even within the building it is rare that employees greet each other. I think students, faculty, and staff at Stout don't always recognize diversity among people. In some ways, we are very open as a campus, but in other ways, I wonder how "welcoming" we are, as much of the population is still from the region and white. We need to keep educating people about our difference and ways to be accepting of others. I think UW Stout has a good mix of people who are different; however, I think we could be recruiting even more students from different SES, races, and ethnicities. The majority of the population appears to be Caucasian, middle class, and from rural areas. Changing these demographics to incorporate more diversity would be beneficial to all who attend. …I think there should be a student-accessible copy/printer in each building where classes are held. There should be more ITS black boxes around campus, especially in areas where students use money or their StoutOne cards, so they can put money on their cards without having to leave a building. I think there should be seating (benches or chairs, possibly even small work tables) in the hallways of Harvey, Bowman and Micheels Halls. I have almost tripped over feet of students sitting or sprawled on the floor between classes. Accidents waiting to happen, carrying a 30 lb backpack. I feel that there was discrimination towards me for receiving financial aid. I was told by a stout employee "you will not receive financial aid because you are a single white female under the age of 24. Your parents should have been saving for college when you were younger." Mental Health is not taken very seriously by the majority of people on campus which is disappointing to me as someone with mental health issues. I think the state budget and national economic situation has affected the campus climate for all groups. With the new state legislative and executive leadership in Wisconsin I think there are real concerns on how we in academia will be able to provide the necessary instruction and support services that our students need to become productive and valued citizens of the State of Wisconsin. I think faculty/staff are becoming more and more pessimistic about how we will accomplish this when support for Wisconsin higher education is dwindling. 130 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • • • • • Higher level administrators and supervisors need to listen to all of their workers more equally and value their feedback, rather than only soliciting and respecting the feedback of a select few. My biggest gripe is really departmental level climate issues. We have some very unhealthy things happening in departments. Perhaps the administration (Deans and upper admit) need to take a more active role in addressing these things. We need to have top administrators who celebrate the success of students with learning and physical disabilities rather than make disparaging comments regarding how they negatively affect the image of our graduates. UW-Stout is a very nice place to work, if you can distance yourself from some of the "drama" that is played out between the Administration and certain Union representatives. When a few people abuse the power and prestige of their positions to pursue personal agendas, they can quickly sour the climate. If Chancellor Sorenson cannot find a way to get along with WSEU, he needs to train his department administrators to control the way that conflict is impacting staff across campus. We need better support for LGBTQ programs. We need to support the children that come to our institution and need a person to turn to because gay bashing is still commonly accepted and institutionalized. In addition, a few respondents commented on the survey and process itself. Some applauded the University’s participation in the study and wanted to make certain that the results of the survey were made public and used to better UW-Stout. Several respondents insisted that UW-Stout leadership share with its constituents the climate assessment findings and initiatives instituted as a result. • • • • • • • • • Thank you for doing this survey; it should be done more often! Stop surveying us to death. While this is important--the findings will somehow not make it back into a meaningful dialogue because there simply is not the time. Worse yet--they will be posted on the website and slowly fade into the abyss of the digital graveyard. Thanks for the survey. It was put together well and I hope it is helpful. This survey I felt was too long and redundant. Survey needs changes to include distance and on-line students. Many questions are irrelevant to different groups on campus (e.g. students, faculty, staff, etc...). Different survey for different group (students, faculty, administrators, etc...) would be more helpful for each group. I hope I do not lose my job but if I do because of this survey then you can conclude the problems that are on going on this campus. I highly recommend including an NA option for the questions. I was not able to answer questions for this reason. Don’t use multiple choice for this type of survey it is limiting even with the number of responses 131 Rankin & Associates Consulting Wisconsin System Climate Assessment Project UW-Stout Final Report - July 2011 • • • I liked this survey. The need to do the survey underscores how bad it is here. You can research forever yet it takes responsible leadership to make it work... talk is very cheap. Thanks for keeping tabs on the campus climate with interest in improving it. 132