“What if you don’t train them and they stay?”
– Dave Ulrich
When considering customized training, the focus should be
around the following goals:
Training Areas:
• Blueprint Reading
• CAD
• CNC
• Electricity
• Electronics
• Engines
• Excel
• Fanuc
• Fluid Power
• GD & T
• Intro and Careers
• Lean (Six Sigma)
• Machining
• MasterCam
• Mechanical
• Measurement
• Mini Tab
• MOTOMAN
• Non-Destructive Testing
• NX
• Programmable Logic Controls (PLC)
• Quality
• Safety
• Shop Math
• Solid Works
• Statistical Process Control
• Vision System
• Welding
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•
•
•
•
•
increasing gross profits
increasing productivity
reducing rework and reject rates
increasing job satisfaction
reducing employee turnover
improving the flexibility of the workforce to perform
new and different tasks
• improving the quality of decision-making by
employees
• improving collaboration within the organization and
levels of motivation
• improving product quality
For more information, visit:
www.muskegoncc.edu/workforce-training/
MCC’s Lakeshore Business & Industrial Service Center:
• Customized credit, and non credit, training/retraining at
your business, or at the MCC campus
• Economic Development Job Training programs
- Michigan New Job Training program
• Skilled Trades Training Fund (Fall)
• ACT WorkKeys® Service Center Assessments:
- Math, Locating Information, Reading, Listening &
Writing
Contact information:
Cyndi Langlois
Workforce Training and Account Manager
Office of Academic Affairs
Muskegon Community College
221 S Quarterline Road #1106
Muskegon MI 49442
Phone: (231) 777-0456
E-mail: cyndi.langlois@muskegoncc.edu
Serving Your Business
Lakeshore Business
Business &
& Industrial
IndustrialService
Ser viceCenter
Center
Lakeshore
What if I train my people
and they leave?
Increased productivity goes hand in hand
with a well trained workforce. Muskegon
Community College will help you meet
the challenge of global and local
competition by working with you to
develop cost-effective, flexible programs
to meet your training needs.
The Lakeshore Business & Industrial Service Center
of Muskegon Community College offers training
programs either at your company site or on
campus, at times coordinated with the schedules of
your employees. We provide college credit classes
that are employer-dedicated to serve your
employees exclusively. Customized non-credit
training can also be developed and delivered to
meet your specific objectives. We work closely with
you to assess your education, training, and/or
retraining needs, then design and deliver
customized training to fit those needs.
Enhancing Staff
Entry Level Staff
What prevents the success of a new hire?
Do your entry level employees have a basic
understanding of shop math, measurements, and
blueprint reading?
Do your entry level employees understand the
need to follow work standards and procedures to
ensure the highest quality product?
Suggested topics: Shop Math, Measurements,
Blueprint Reading, Quality Assurance, Safety,
Introduction into Manufacturing and Careers,
Problem Solving, Communication,Teamwork
What basic knowledge do your employees possess
that needs to be built upon to further company
success?
What new equipment has your company purchased
that your employees need to be trained to operate
to its fullest capacity?
What new technologies do employees need to
integrate into your company’s processes?
Suggested topics: GD & T, Lean, MasterCam,
Programmable Logic Control (PLC), Mechanical,
Six Sigma, Solid Works
Specialized Staff
 What specialized trainings do your engineers need
to maximize their impact on the company?
Transitioning Staff
What skills do your entry level employees need to
transition into specialized roles in your organization?
In order to better analyze your needs,
consideration should be given to the different
levels, specializations, and desired outcomes from
your employees.
MCC appreciates the opportunity to assist in the
evaluation, development, and implemetaion of a
customized training program for your company.
What aptitudes are your employees showing that
need to be enhanced?
What positions are difficult to hire for that your
company would prefer to “grow your own talent”?
Suggested topics:
CAD, CNC,Machining, Statistical
Process Control (SPC), Electrical, Welding, Lean
 What training would benefit your leads and
managers?
Suggested topics: FANUC, GD & T, Solid Works,
Lean, NX
Administrative Staff
What knowledge does support staff need to
improve their level of functioning?
Suggested topics: Excel, Word, Microsoft Office Suite