Kirkwood Community College
Quality Assurance Report
2010
Association of Collegiate Business Schools and Programs (ACBSP)
Associate Degree Commission Accredited Institutions
Quality Assurance (QA) Report (Rev G – January 2008)
Institution:
Kirkwood Community College
Year Accredited/Reaffirmed:
2004
List All Accredited Programs:
Accounting – AAS
Apparel Merchandising and Design – AAS
Business Administration - ASCO
Financial Services – AAS (previously Banking and Finance – AAS)
Interior Design – AAS
Management – AAS
Marketing Management – AAS
People Completing Report:
Linda Abernathy and Heidi Hansel
Phone:
(319) 398-4905
E-Mail Addresses:
linda.abernathy@kirkwood.edu, heidi.hansel@kirkwood.edu
ACBSP Co-Champion Names:
Linda Abernathy and Heidi Hansel
1
Items to be Addressed
A. Faculty Qualifications
1.
Complete the following tables for new full-time and part-time faculty members only since last Report (Table VI):
- TABLE VI New Full-Time and Part-Time Faculty Qualifications is attached -
B. Curriculum
1. List any existing accredited associate degree programs/curricula that have been substantially revised since your last report and attach a
Table VII – Curriculum Summary for each program.
- NONE 2. List any new degree programs that have been developed and attach a Table VII – Curriculum Summary for each new program since your
last report.
Business Administration - ASCO
3. List any accredited programs that have been terminated since your last report.
Accounting – ASCO
Administrative Assistant – AAS
Banking and Finance – ASCO
Marketing – ASCO
C. Organization
1.
List any organizational or administrative personnel changes within the business unit since your last report.
- NONE -
2. List all new sites where students can earn an accredited business degree (off-campus or on campus, on-line) that have been added since
your last report?
The Management – AAS degree is now offered completely online.
2
D. Conditions/Notes/Opportunity for Improvement (OFI) to be Addressed
There were no conditions, notes or opportunities for improvements listed.
E. Program Outcomes
Accounting – AAS
Apply career concepts as a basis for making appropriate career choices
Demonstrate concepts, strategies, and systems needed to interact effectively with others
Apply essential mathematical operations and statistical procedures using differential analysis to make decisions
Explain economic principles and concepts fundamental to business
Complete and explain the various steps in the accounting cycle and apply generally accepted accounting principles to determine
the value of assets, liabilities, and owner’s equity
Prepare, interpret, and analyze financial statements for service, merchandising, and manufacturing businesses
Use planning and control principles to evaluate the performance of an organization
Apply appropriate accounting principles to special topics
Apparel Merchandising and Design – AAS
Utilize communication skills effectively
Demonstrate the proper mathematical concept
Interpret basic understanding of arts and science concepts
Employ marketing concepts
Execute principles related to the apparel/retail industry
Business Administration – ASCO
Apply basic economic principles to appropriate business situations
Apply basic accounting principles of current business situations
Prepare and analyze financial statements using basic accounting principles
Demonstrate computer and web literacy
Use leadership skills
Acquire advanced business knowledge that fits individual career objectives
3
Financial Services – AAS
Prepare personal financial statements including balance sheets, income statements, and net worth
Demonstrate an understanding of the current U.S. banking laws, regulations and system
Explain the relationship between the deposit and lending functions within the banking system
Compare and contrast the difference between consumer banking and commercial banking and describe the various aspects of
each
Identify and assess consumer and commercial banking needs, and recommend appropriate product and service solutions for each
Demonstrate and advocate professionalism and ethical codes of conduct
Exhibit effective written and verbal communication skills, utilizing a variety of methods and channels including e-mail, voicemail,
person-to-person, and group/meeting settings
Demonstrate superior customer service and sales skills in building positive client relationships
Interior Design – AAS
Exhibit good communication skills and Professional Presence
Integrate basic Design Elements & Principles, into Interior Design Assignments and Projects
Program a client project to determine requirements for functional use of the space
Develop detailed solutions and draw or use CAD to create Scaled Plan Drawings
Apply Computational Skills to Estimating and Pricing Materials
Present a project orally to a Client using a Finish Board as a visual aid, Color Rendered Drawings, and a Pricing Notebook
Specify Green Finishes and Universal Design concepts into Projects to attain Sustainable Design
Management – AAS
Conduct an environmental scan (SWOT analysis) and understand the importance in strategic planning
Evaluate how businesses are organized to achieve desired goals to be effective and efficient
Apply the correct motivational theory in a given situation to improve employee efficiency and effectiveness
Determine the evaluating/controlling strategy (feedback loop on continuous process improvement, systems approach) for a given
business situation
Demonstrate awareness of ethical responsibility to business, individual, and society and understand guidelines for making ethical
and socially responsible decisions
Explain the impact of internationalization on the various functional areas of businesses including diversity in the workplace and the
environment
Analyze types of communication that are appropriate for specific situations and practice effective communication skills with fellow
students, instructors and administrators
Identify the appropriate forms of ownership in the evolution of a business organization
Evaluate the corporate culture of a business and describe the impact of that culture on the organization
Investigate career options in Management as a basis for making appropriate career choices
4
Marketing Management – AAS
Apply marketing/management processes of product development, pricing, sales, distribution, and promotion
Meet expectations of employers by performing in positions of increasing responsibility
Apply business principles (Core Concepts) to new situations
Demonstrate computer and web literacy (word processing, spreadsheets, databases, presentation software, and microcomputer
problem-solving
Prepare and analyze financial statements using basic accounting principles
Use leadership and entrepreneurial skills
Prepare for job seeking through preparation of resume, application letter, application form and by practicing job interview
techniques
F. Performance Results
Tables I-V are attached.
5
Table I Student Learning Results (Required for each accredited program)
NOTE: The ACBSP-accredited programs at Kirkwood Community College had previously focused on course outcomes
assessment rather than assessing the outcomes of the programs. What follows is a combination of methods with some
programs now reporting on program outcomes and others still reporting on courses within those programs. A process has been
implemented to phase the assessment of program outcomes in to all of the ACBSP-accredited programs over the next few years
so that all program will assess on all program outcomes each year.
Performance
Measure
(Competency)
Description of
Measurement
Instrument
Areas of
Success
Analysis and Action
Taken
Results of
Action Taken
(occurs in the
following year)
Spring 2009Average score
91.25%. Number
of students
assessed: 28.
Students completed
a comprehensive
portfolio project
including resumes,
work samples,
achievements, and
awards.
Students need to
have a better
understanding of the
accounting program
outcomes as they
enter the program.
Students worked
collaboratively to
research and discuss
ethical issue in the
business
environment and
present their results.
Students worked well
in groups and
participated in the
activity.
Students
included
completed
projects from
their coursework
in the portfolios.
Insert Graph of Resulting Trends for 3-5
Years
PROGRAM: Accounting – AAS
Apply career
concepts as a
basis for making
appropriate
career choices.
Course: Accounting
Capstone
Project/Assignment:
Portfolio
Success is based on
a grade of 80% or
better.
Demonstrate
concepts,
strategies, and
systems needed
to interact
effectively with
others.
Course: Accounting
Capstone
Project/Assignment:
Ethics research and
presentation as a
group project
Success is based on
a grade of 80% or
better.
Spring 2010Average score
85%. Number of
students
assessed: 35.
Spring 2009Average score
88%. Number of
student
assessed: 28.
Spring 2010Average score
84%. Number of
students
assessed: 35.
6
Program Outcome #1
100.0%
90.0%
80.0%
70.0%
Spring 2009
Students
completed a self
assessment of
their teamwork in
the ethics project.
Spring 2010
Program Outcome #2
100.0%
90.0%
80.0%
70.0%
Spring 2009
Spring 2010
Analyze
essential
mathematical
operations and
statistical
procedures.
Explain the
economic
principles and
concepts
fundamental to
business.
Course: Accounting
Capstone
Project/Assignment:
Financial Analysis
project
Spring 2009Average score
was 84.88%.
Number of
student
assessed: 28.
Success is based on
financial analysis of
business entity with
grade of 80% or
better.
Spring 2010Average score
was 89.45%.
Number of
students
assessed: 35.
Course: Accounting
Capstone
Spring 2009Average score
was 84.88%.
Number of
student
assessed: 28.
Project/Assignment:
Financial Analysis
project
Success is based on
financial analysis of
business entity with
grade of 80% or
better.
Spring 2010Average score
was 89.45%.
Number of
students
assessed: 35.
Students calculated
financial ratios,
horizontal analysis,
and vertical analysis
of selected business
entities. They
analyzed the results
of the businesses,
compared results to
industry standards,
and proposed
recommendations for
strengthening the
company’s financial
position. Faculty
recommend students
take the WorkKeys
assessment in
Applied math.
Students analyzed
the financial status of
a business entity.
They calculated
liquidity, solvency,
and profitability of the
entity and proposed
recommendations
based on the
analysis.
7
Students
demonstrated a
strong knowledge
of Excel
spreadsheets
and how to set up
proper
mathematical
computations on
the computer.
Students
improved on their
analytical skills
and determined
recommendation
s for the
companies
analyzed.
Program Outcome #3
100.0%
90.0%
80.0%
70.0%
Spring 2009
Spring 2010
Program Outcome #4
100.0%
90.0%
80.0%
70.0%
Spring 2009
Spring 2010
Complete and
explain the
various steps in
the accounting
cycle and apply
generally
accepted
accounting
principles to
determine the
value of assets,
liabilities, and
owner’s equity.
Prepare,
interpret, and
analyze financial
statements for
service,
merchandising,
and
manufacturing
businesses.
Course: Accounting
Capstone
Project/Assignment:
Comprehensive
exam covering
financial accounting
topics
Success is based on
grade of 70% or
better.
Course: Accounting
Capstone
Project/Assignment:
Comprehensive
exam covering
financial accounting
topics
Success is based on
grade of 70% or
better.
Use planning
and control
principles to
evaluate the
performance of
an organization
and apply
differential
analysis and
present-value
concepts to
decisions.
Course: Accounting
Capstone
Project/Assignment:
Comprehensive final
covering managerial
and cost accounting
concepts.
Success is based on
a grade of 70% or
better.
Spring 2009Average score
77%. Number of
students
assessed: 28.
Students scored well
in accounting cycle
transactions and
depreciation
calculations.
Students
struggled with
bond and stock
transactions.
Spring 2010Average score
80%. Number of
students
assessed: 35.
Spring 2009Average score
76%. Number of
students
assessed: 28.
Spring 2010Average score
72%. Number of
students
assessed: 35.
100.0%
90.0%
80.0%
Spring 2010Average score
80%. Number of
students
assessed: 35.
Spring 2009Average score
77%. Number of
students
assessed: 28.
Program Outcome #5
70.0%
60.0%
Spring 2009
Students had little
difficulty with the
preparation and
analysis of the
income statement
and balance sheet.
Students had some
difficulty with the
preparation of the
cash flow statement.
More practice
problems were
introduced for
students to practice
cash flow statements.
Students scored well
with applying present
value concepts to
capital investment
calculations of NPV
and IRR. Students
had more difficulty
with differential
analysis for business
decision making and
variable costing.
8
Students still
struggle with the
cash flow
statement
preparation.
Spring 2010
Program Outcome #6
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2009
Students
performed the
NPV calculations
for capital
improvements
accurately.
Spring 2010
Program Outcome #7
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2009
Spring 2010
Apply
appropriate
accounting
principles to
special topics.
Course: Accounting
Capstone
Project/Assignment:
Computerized job
order costing project
Success is based on
a grade of 70% or
better.
Spring 2009Average score
80%. Number of
students
assessed: 28.
Spring 2010Average score
8v5%. Number
of students
assessed: 35.
PROGRAM: Apparel Merchandising – AAS
Utilize
Course: Fashion
Spring 2010communication
Show Procedures
Average score
skills effectively.
3.5. Number of
Project/Assignment: students
Portfolio rubric
assessed: 11.
Success is based on
a score of 3.5 or
better on a 5-point
scale.
Students had to use
transferable
computer skills to
complete a
comprehensive cost
accounting project.
Students adapted to
the new software
easily and completed
the project efficiently
within a limited time
frame. Students had
some difficulties with
the manufacturing
overhead account
and applying
overhead to specific
jobs.
Students still
struggle with the
application of
overhead and
ABC costing.
Students complete
more visual projects
than written
assignments in this
program. Will
restructure career
assignments in
principles of fashion
merchandising to
include research and
traditional report
format.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
9
Program Outcome #8
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2009
Spring 2010
Program Outcome #1
5
4
3
2
1
Spring 2010
Demonstrate the
proper
mathematical
concepts.
Course: Fashion
Show Procedures
Project/Assignment:
Portfolio rubric
Spring 2010Average score
3.3. Number of
students
assessed: 11.
Success is based on
a score of 3.5 or
better on a 5-point
scale.
Interpret basic
understanding
of arts and
science
concepts.
Course: Fashion
Show Procedures
Project/Assignment:
Portfolio rubric
Course: Fashion
Show Procedures
Project/Assignment:
Portfolio rubric
Success is based on
a score of 3.5 or
better on a 5-point
scale.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #2
5
4
3
2
1
Spring 2010
Spring 2010Average score
3.0. Number of
students
assessed: 11.
Success is based on
a score of 3.5 or
better on a 5-point
scale.
Employ
marketing
concepts.
Students cover
basics of math in
apparel course. Will
include math
calculation activity in
class prior to fashion
line projects.
Students completed
a project focus on the
arts of sub-cultural
groups will continue
the project but will
include more class
time on sub-cultural
group project.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #3
5
4
3
2
1
Spring 2010
Spring 2010Average score
3.3. Number of
students
assessed: 11.
Students as
merchandisers must
understand basic
marketing concepts.
Instructor will create
lecture on use of
selling skills in
apparel lines, which
will be included in
principles of fashion
merchandising
course.
10
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #4
5
4
3
2
1
Spring 2010
Execute
principles
related to the
apparel/retail
industry.
Course: Fashion
Show Procedures
Project/Assignment:
Portfolio rubric
Spring 2010Average score
4.0. Number of
students
assessed: 11.
Success is based on
a score of 3.5 or
better on a 5-point
scale.
Students
demonstrated
knowledge of design,
visual, history and
textiles of the apparel
field. Will continue
hands-on learning
projects.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #5
5
4
3
2
1
Spring 2010
PROGRAMS: Business Administration – ASCO
Apply basic
Course: Capstone
Spring 2010economic
Average score
principles to
Project/Assignment: 100%. Number
appropriate
Portfolio Evidence – of students
business
Project Rubric
assessed: 4.
situations.
Success is based on
a score of 90% or
better.
Worked smoothly, No
action needed.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #1
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2010
Apply basic
accounting
principles of
current
business
situations.
Course: Capstone
Project/Assignment:
Portfolio Evidence –
Project Rubric
Spring 2010Average score
100%. Number
of students
assessed: 4.
Worked smoothly, No
action needed.
Success is based on
a score of 90% or
better.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #2
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2010
11
Prepare and
analyze financial
statements
using basic
accounting
principles.
Course: Capstone
Project/Assignment:
Portfolio Evidence –
Project Rubric
Spring 2010Average score
100%. Number
of students
assessed: 4.
Worked smoothly, No
action needed.
Success is based on
a score of 90% or
better.
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Program Outcome #3
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2010
Demonstrate
computer and
web literacy.
Course: Capstone
Project/Assignment:
Portfolio Evidence –
Project Rubric
Spring 2010Average score
100%. Number
of students
assessed: 4.
Students had
difficulty with trial
version of Adobe
Acrobat.
Success is based on
a score of 90% or
better.
Will change
curriculum to
using
PowerPoint. This
change will take
effect Spring
2011.
Program Outcome #4
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2010
Demonstrate
computer and
web literacy.
Course: Capstone
Project/Assignment:
Portfolio Evidence –
Project Rubric
Spring 2010Average score
100%. Number
of students
assessed: 4.
Worked smoothly, No
action needed.
Added SIFE as
elective class to
program sheet.
Program Outcome #5
100.0%
90.0%
80.0%
Success is based on
a score of 90% or
better.
70.0%
60.0%
Spring 2010
12
Acquire
advanced
business
knowledge that
fits individual
career
objectives.
Course: Capstone
Project/Assignment:
Portfolio Evidence –
Project Rubric
Spring 2010Average score
100%. Number
of students
assessed: 4.
Students needed
remedial help with
resume.
Success is based on
a score of 90% or
better.
Contacted
Danielle Ebaugh
for assistance.
Fall e-mail to
students offering
Danielle’s help
via Career
Development
Center.
Program Outcome #6
100.0%
90.0%
80.0%
70.0%
60.0%
Spring 2010
PROGRAMS: Financial Services – AAS
Prepare
Course: Personal
personal
Finance
financial
statements
Project/Assignment:
including
Course Assignment
balance sheets,
income
Success is based on
statements, and a score of 70% or
net worth.
better.
Fall 2009 Average score of
83%. Number of
students
assessed: 52.
Students devised
short and long term
financial planning
goals and created
personal balance
sheets, income
statements, and
budgets.
Students were
able to identify
areas on concern
and focus on
improving their
personal financial
situation.
Program Outcome #1
100.0%
90.0%
80.0%
70.0%
60.0%
Fall 2009
Demonstrate an
understanding
of the current
U.S. banking
laws,
regulations and
system.
Course: Principles of
Banking
Project/Assignment:
Chapter 2 Quiz
Success is based on
a score of 70% or
better.
Fall 2009 Average score of
88%. Number of
students
assessed: 19.
Spring 2010 Average score of
73%. Number of
students
assessed: 14.
Students completed
various assignments
and quizzes to
demonstrate
knowledge. They
also did article
reviews to illustrate
their understanding.
Students still had
some difficulty in
identifying the
many regulations.
Instructor plans
to create an inclass learning
activity to aid in
comprehension.
Program Outcome #2
100.0%
90.0%
80.0%
70.0%
60.0%
Fall 2009
13
Spring 2010
Explain the
relationship
between the
deposit and
lending
functions within
the banking
system.
Course: Principles of
Banking
Project/Assignment:
Chapter 4 & 7
Quizzes
Success is based on
a score of 70% or
better.
Compare and
contrast the
difference
between
consumer
banking and
commercial
banking and
describe the
various aspects
of each.
Course: Principles of
Banking
Identify and
assess
consumer and
commercial
banking needs,
and recommend
appropriate
product and
service
solutions for
each.
Course: Principles of
Banking
Project/Assignment:
Chapter 7 Quiz
Success is based on
a score of 70% or
better.
Project/Assignment:
Chapter 9 Quiz
Success is based on
a score of 70% or
better.
Fall 2009 Average score of
65%. Number of
students
assessed: 19.
Students completed
in class
assignments/activitie
s and scored well on
quizzes.
Students
demonstrated a
good knowledge
of the deposit
and lending
functions.
90.0%
70.0%
60.0%
Fall 2009
Students conducted
in class activities and
completed quizzes
and test to show
knowledge.
Instructor will
continue to
facilitate the class
activities and
group projects.
Spring 2010
Program Outcome #4
100.0%
90.0%
80.0%
Spring 2010 Average score of
76%. Number of
students
assessed: 14.
Fall 2009 Average score of
76%. Number of
students
assessed: 92.
100.0%
80.0%
Spring 2010 Average score of
71%. Number of
students
assessed: 14.
Fall 2009 Average score of
61%. Number of
students
assessed: 19.
Program Outcome #3
70.0%
60.0%
Fall 2009
Students were give
various scenarios
and asked to
recommend
appropriate products.
The scenarios
exercises are
engaging and
effective.
Instructor plans
to add more.
Spring 2010
Program Outcome #5
100.0%
90.0%
80.0%
Spring 2010 Average score of
87%. Number of
students
assessed: 10.
70.0%
60.0%
Fall 2009
14
Spring 2010
Demonstrate
and advocate
professionalism
and ethical
codes of
conduct.
Course: Customer
Service Strategies
Project/Assignment:
Final Exam
Spring 2010 Average score of
81%. Number of
students
assessed: 20.
In class discussion,
video and scenarios
were used to aid the
learning for the
exam.
Students were
engaged and
scored well on
the exam.
Program Outcome #6
100.0%
90.0%
80.0%
Success is based on
a score of 70% or
better.
70.0%
60.0%
Spring 2010
Exhibit effective
written and
verbal
communication
skills, utilizing a
variety of
methods and
channels
including e-mail,
voicemail,
person-toperson, and
group/meeting
settings.
Demonstrate
superior
customer
service and
sales skills in
building positive
client
relationships.
Course: Principles of
Selling
Project/Assignment:
Chapter 11 Quiz
Success is based on
a score of 70% or
better.
Course: Principles of
Banking
Project/Assignment:
Chapter 11 Quiz
Success is based on
a score of 70% or
better.
Fall 2009 Average score of
72%. Number of
students
assessed: 45.
Spring 2010 Average score of
78%. Number of
students
assessed: 54.
Fall 2009 Average score of
75%. Number of
students
assessed: 19.
Spring 2010 Average score of
89%. Number of
students
assessed: 12.
Students
demonstrated a final
sales project
including the sales
plan and outline, the
presentation and a
self assessment.
Project was
effective in
demonstrating
concepts and
skills developed
in class.
Program Outcome #7
100.0%
90.0%
80.0%
70.0%
60.0%
Fall 2009
Students were
exposed to videos
illustrating desired
skills and traits. In
class discussion and
role playing was also
performed.
Videos and
discussion was
effective.
Instructor plans
to add more roleplaying and
project work to
enhance skill set.
Spring 2010
Program Outcome #8
100.0%
90.0%
80.0%
70.0%
60.0%
Fall 2009
15
Spring 2010
PROGRAMS: Interior Design – AAS
Exhibit good
Course: Capstone
communication
Course
skills and
Professional
Project/Assignment:
Presence.
Portfolio
Assessment
Spring 2009Average score of
2.5.
Spring 2010Average score of
2.85.
Success is based on
a score of 3.0 or
better on a 4-point
scale.
Integrate basic
Design
Elements &
Principles, into
Interior Design
Assignments
and Projects.
Course: Capstone
Course
Project/Assignment:
Portfolio
Assessment
Spring 2009Average score of
2.8.
Spring 2010Average score of
3.0.
Success is based on
a score of 3.0 or
better on a 4-point
scale.
Program a client
project to
determine
requirements for
functional use of
the space.
Course: Capstone
Course
Project/Assignment:
Portfolio
Assessment
Success is based on
a score of 3.0 or
better on a 4-point
scale.
Spring 2009Average score of
3.0.
Spring 2010Average score of
3.2.
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
16
Oral Presentation
Using Laptop
computers with a
printed Notebook
Portfolio.
Follows the path
of 4 year Interior
Programs.
Omitted the large
CAD drawings.
More hands-on
Service Learning
Projects with
Clients
Summer 2010
Bottleworks
nd
2 Loft Condo
Model
Parade 2010
Lobby Presence.
More hands-on
Service Learning
Projects with
Clients
Summer 2010
Bottleworks
nd
2 Loft Condo
Model
Parade 2010
Lobby Presence.
Program Outcome #1
4
3
2
1
Spring 2009
Spring 2010
Program Outcome #2
4
3
2
1
Spring 2009
Spring 2010
Program Outcome #3
4
3
2
1
Spring 2009
Spring 2010
Develop detailed
solutions and
draw or use
CAD to create
Scaled Plan
Drawings.
Course: Capstone
Course
Project/Assignment:
Portfolio
Assessment
Spring 2009Average score of
3.5.
Spring 2010Average score of
3.5.
Success is based on
a score of 3.0 or
better on a 4-point
scale.
Apply
Computational
Skills to
Estimating and
Pricing
Materials.
Course: Capstone
Course
Project/Assignment:
Portfolio
Assessment
Spring 2009Average score of
3.6.
Spring 2010Average score of
3.5.
Success is based on
a score of 3.0 or
better on a 4-point
scale.
Present a
project orally to
a Client using a
Finish Board as
a visual aid,
Color Rendered
Drawings, and a
Pricing
Notebook.
Course: Capstone
Course
Project/Assignment:
Portfolio
Assessment
Success is based on
a score of 3.0 or
better on a 4-point
scale.
Spring 2009Average score of
2.8.
Spring 2010Average score of
3.0.
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
17
More hands-on
Service Learning
Projects with
Clients
Summer 2010
Bottleworks
nd
2 Loft Condo
Model
Parade 2010
Lobby Presence.
More hands-on
Service Learning
Projects with
Clients
Summer 2010
Bottleworks
nd
2 Loft Condo
Model
Parade 2010
Lobby Presence.
More hands-on
Service Learning
Projects with
Clients
Summer 2010
Bottleworks
nd
2 Loft Condo
Model
Parade 2010
Lobby Presence.
Program Outcome #4
4
3
2
1
Spring 2009
Spring 2010
Program Outcome #5
4
3
2
1
Spring 2009
Spring 2010
Program Outcome #6
4
3
2
1
Spring 2009
Spring 2010
Specify Green
Finishes and
Universal
Design concepts
into Projects to
attain
Sustainable
Design.
Course: Capstone
Course
Project/Assignment:
Portfolio
Assessment
Spring 2009Average score of
3.3.
Spring 2010Average score of
3.4.
Success is based on
a score of 3.0 or
better on a 4-point
scale.
PROGRAM: Management – AAS
Conduct an
Course: Progressive
environmental
Trends and
can (SWOT
Management
analysis) and
Careers
understand the
importance in
Project/Assignment:
strategic
SWOT Analysis
planning.
Success is based on
a score of 75% or
better.
Evaluate how
Course: Progressive
businesses are
Trends and
organized to
Management
achieve desired
Careers
goals to be
effective and
Project/Assignment:
efficient.
Strategic
Management
Process
Redesigned
The Electronic
Portfolio
PowerPoint.
Hyperlinked
Excels, JPGs
(Swatchboards)
CAD drawings
Printed as PDF’s.
More hands-on
Service Learning
Projects with
Clients
Summer 2010
Bottleworks
nd
2 Loft Condo
Model
Parade 2010
Lobby Presence.
Program Outcome #7
4
3
2
1
Spring 2009
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Success is based on
a score of 75% or
better.
18
Spring 2010
Apply the
correct
motivational
theory in a given
situation to
improve
employee
efficiency and
effectiveness.
Determine the
evaluating/contr
olling strategy
(feedback loop
on continuous
process
improvement,
systems
approach) for a
given business
situation.
Demonstrate
awareness of
ethical
responsibility to
business,
individual, and
society and
understand
guidelines for
making ethical
and socially
responsible
decisions.
Course: Progressive
Trends and
Management
Careers
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Project/Assignment:
Small Group
Presentation
Success is based on
a score of 75% or
better.
Course: Progressive
Trends and
Management
Careers
Project/Assignment:
Strategic
Management
Process
Success is based on
a score of 75% or
better.
Course: Progressive
Trends and
Management
Careers
Project/Assignment:
Strategic
Management
Process
Success is based on
a score of 75% or
better.
19
Explain the
impact of
internationalizati
on on the
various
functional areas
of businesses
including
diversity in the
workplace and
the
environment.
Analyze types of
communication
that are
appropriate for
specific
situations and
practice
effective
communication
skills with fellow
students,
instructors, and
administrators.
Identify the
appropriate
forms of
ownership in the
evolution of a
business
organization.
Course: Progressive
Trends and
Management
Careers
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Project/Assignment:
Research
Project/Presenation
Success is based on
a score of 75% or
better.
Course: Progressive
Trends and
Management
Careers
Project/Assignment:
Small Group
Presentation
Success is based on
a score of 75% or
better.
Course: Progressive
Trends and
Management
Careers
Project/Assignment:
Research
Project/Presentation
Success is based on
a score of 75% or
better.
20
Evaluate the
corporate
culture of a
business and
describe the
impact of that
culture on the
organization.
Investigate
career options
in Management
as a basis for
making
appropriate
career choices.
Course: Progressive
Trends and
Management
Careers
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Measurement
will begin in
2010-11.
Not available at this
time.
Not available at
this time.
Not available at this time.
Project/Assignment:
Strategic
Management
Process
Success is based on
a score of 75% or
better.
Course: Progressive
Trends and
Management
Careers
Project/Assignment:
Research
Project/Presenation
Success is based on
a score of 75% or
better.
21
PROGRAMS: Marketing Management – AAS
Apply
Courses: Marketing
Fall 2009 –
marketing/mana Management,
Average scores
gement
Principles of
of 80.5%
processes of
Retailing, Principles
(Marketing
product
of Advertising
Management),
development,
81% (Principles
pricing, sales,
Project/Assignment: of Retailing),
distribution, and Capstone Project in
and 88.08%
promotion.
each course
(Principles of
Advertising).
Success is based on
a score of 80% or
Spring 2010 –
better.
Average scores
of 84.45%
(Marketing
Management),
93.71%
(Principles of
Retailing), and
88.17%
(Principles of
Advertising).
Meet
Courses: Marketing
Fall 2009 –
expectations of
Management and
Average score of
employers by
Internship
95%.
performing in
positions of
Project/Assignment: Spring 2010 –
increasing
Capstone Project
Average score of
responsibility.
Marketing
84.54%.
Management course
Success is based on
a score of 80% or
better.
This program
outcome was met.
The program
assessment tool for
this program
outcome will continue
to be used to track
student outcomes. At
this time, there is not
enough information
to base an
improvement on.
During the Fall
2010 semester,
actions/improvem
ents will be
implemented and
tracked over
time.
This program
outcome was met.
The program
assessment tool for
this program
outcome will continue
to be used to track
student outcomes. At
this time, there is not
enough information
to base an
improvement on.
During the Fall
2010 semester,
actions/improvem
ents will be
implemented and
tracked over
time.
22
Program Outcome #1
100.0%
90.0%
80.0%
70.0%
Fall 2009
Spring 2010
Program Outcome #2
100.0%
90.0%
80.0%
70.0%
Fall 2009
Spring 2010
Apply business
principles (Core
Concepts) to
new situations.
Courses: Marketing
Management and
Principles of
Retailing
Project/Assignment:
Capstone Project in
each course
Success is based on
a score of 80% or
better.
Demonstrate
computer and
web literacy
(word
processing,
spreadsheets,
databases,
presentation
software, and
microcomputer
problemsolving.
Course: Marketing
Management
Project/Assignment:
Capstone Project
Success is based on
a score of 80% or
better.
Fall 2009 –
Average scores
of 95%
(Marketing
Management)
and 81%
(Principles of
Retailing).
Spring 2010 –
Average scores
of 84.54%
(Marketing
Management)
and 93.71%
(Principles of
Retailing).
Fall 2009 –
Average score of
80.5%.
Spring 2010 –
Average score of
84.45%.
This program
outcome was met.
The program
assessment tool for
this program
outcome will continue
to be used to track
student outcomes. At
this time, there is not
enough information
to base an
improvement on.
During the Fall
2010 semester,
actions/improvem
ents will be
implemented and
tracked over
time.
This program
outcome was met.
The program
assessment tool for
this program
outcome will continue
to be used to track
student outcomes. At
this time, there is not
enough information
to base an
improvement on.
During the Fall
2010 semester,
actions/improvem
ents will be
implemented and
tracked over
time.
23
Program Outcome #3
100.0%
90.0%
80.0%
70.0%
Fall 2009
Spring 2010
Program Outcome #4
100.0%
90.0%
80.0%
70.0%
Fall 2009
Spring 2010
Prepare and
analyze financial
statements
using basic
accounting
principles.
Courses: Marketing
Management and
Principles of
Retailing
Project/Assignment:
Capstone Project in
each course
Success is based on
a score of 80% or
better.
Use leadership
and
entrepreneurial
skills.
Course: Marketing
Management
Project/Assignment:
Capstone Project
Success is based on
a score of 80% or
better.
Fall 2009 –
Average scores
of 80.5%
(Marketing
Management)
and 81%
(Principles of
Retailing).
Spring 2010 –
Average scores
of 84.45%
(Marketing
Management)
and 93.71%
(Principles of
Retailing).
Fall 2009 –
Average score of
80.5%.
Spring 2010 –
Average score of
84.45%.
This program
outcome was met.
The program
assessment tool for
this program
outcome will continue
to be used to track
student outcomes. At
this time, there is not
enough information
to base an
improvement on.
During the Fall
2010 semester,
actions/improvem
ents will be
implemented and
tracked over
time.
This program
outcome was met.
The program
assessment tool for
this program
outcome will continue
to be used to track
student outcomes. At
this time, there is not
enough information
to base an
improvement on.
During the Fall
2010 semester,
actions/improvem
ents will be
implemented and
tracked over
time.
24
Program Outcome #5
100.0%
90.0%
80.0%
70.0%
Fall 2009
Spring 2010
Program Outcome #6
100.0%
90.0%
80.0%
70.0%
Fall 2009
Spring 2010
Prepare for job
seeking through
preparation of
resume,
application
letter,
application form
and by
practicing job
interview
techniques.
Course:
Employment
Search/Workplace
Success
Project/Assignment:
Undecided
Basis for Success:
Undecided
Students are
required to
prepare a
resume,
application letter
and cover
interview
techniques and
the overall
employment
process.
This program
outcome is based on
post graduate
surveys a lack of
sufficient student
participation provides
minimal data
Students are not
required to fill out
prior to graduation,
so data collection is
difficult to measure
even though most
students are getting
employed in there
area of interest,
Marketing/Managem
ent..
25
Not Available –
Since this was
the first year
assessing this
outcome,
analysis will be
completed in the
coming year.
Not available at this time.
Table II Student and Stakeholder-Focused Results
NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Student and StakeholderFocused Results. Thus, in many cases, the results of the action taken are not yet determinable.
Performance
Measure
(Competency)
Description of
Measurement
Instrument
Areas of
Success
Analysis and
Action Taken
At least 90% of
graduates of the
ACBSP-accredited
program employed
somewhat or
directly in their field
of study either
agreed or strongly
agreed that they
were prepared for
their occupation.
Survey of recent
Kirkwood
ACBSPaccredited
program degree
graduates as
published in the
annual “Where is
the Class of…?”
Booklet prepared
by the
Department of
Institutional
Effectiveness.
60.0% of 2008
graduates and
100.0% of
2009
graduates of
the ACBSPaccredited
programs
employed
somewhat or
directly in their
field of study
who
responded to
the survey
reported they
either agreed
or strongly
agreed that
they were
prepared for
their
occupation.
Although the
desired rate was
met in the most
recent year, the
business faculty
will continue to
work with both
their Advisory
Committees and
the local
employment
community to
continue to
better prepare
students over
time.
26
Results of
Action Taken
(occurs in the
following
year)
The graduate
survey is
scheduled to
be completed
annually each
fall, resulting in
more
comparative
data and,
hopefully, a
consistent or
high rate for
2010.
Insert Graph of Resulting Trends for 3-5
Years
Graduate Satisfaction with
Preparedness
100.0%
80.0%
60.0%
40.0%
20.0%
0.0%
2008
2009
At least 90% of
surveyed
employers
employing ACBSPaccredited program
graduates either
agreed or strongly
agreed that
graduates were
prepared for their
occupation.
Survey of
employers of
recent Kirkwood
ACBSPaccredited
program degree
graduates as
published in the
annual “Where
is the Class
of…?” Booklet
prepared by the
Department of
Institutional
Effectiveness.
100% of the
advisory committee
members of the
ACBSP-accredited
program will report
at least an average
of 4 out of 5 (that
they somewhat or
strongly agree) that
the curriculum is
up-to-date with
industry standards.
Survey of recent
Kirkwood
ACBSPaccredited
program degree
advisory
committee
members as
compiled by the
Department of
Institutional
Effectiveness.
100.0% of
employers in
2008 and
100.0% of
employers in
2009 of
ACBSPaccredited
program
graduates who
responded to
the survey
reported they
either agreed
or strongly
agreed that the
graduates
were prepared
for their
occupation.
Although not
all accredited
programs are
represented,
all of the
advisory
committee
members who
responded to
the survey
reported that
they somewhat
or strongly
agreed that the
curriculum is
up-to-date with
industry
standards.
Business faculty
will continue to
work diligently
with their
Advisory
Committees and
the local
employers to
ensure these
rates stay above
the goal.
The employer
survey is
scheduled to
be completed
annually each
spring,
resulting in
more
comparative
data.
All faculty of
ACBSPaccredited
programs will
continue to work
with their
advisory
committees to
ensure that their
curriculum is kept
up-to-date and is
current with
industry
standards and
needs.
Advisory
committee
surveys are
conducted
annually and
will continue to
monitor this
measure from
year-to-year.
27
Employer Satisfaction with
Preparedness
100.0%
80.0%
60.0%
40.0%
20.0%
0.0%
2008
2009
Advisory Committee Survey Results
5
4
3
2008-09
2009-10
Acctg
Finl Svcs
GIS
Int Des
Mgmt Dev
Mktg Mgmt
The average results
for Active and
Collaborative
Learning on the
Community College
Survey of Student
Engagement
(CCSSE) for
students majoring
in ACBSPaccredited
programs will meet
or exceed the
college averages.
Biannual survey
results from the
Community
College Survey
of Student
Engagement
(CCSSE)
conducted
during the
Spring 2009
semester.
Although data
was not
available for all
programs, all 6
programs with
data had rates
below the
college
average of
52.0 and the
national
average of
50.0.
100% of the
Business and
Information
Technology
Department
ACBSP-accredited
programs will have
a
placement/transfer
rate of 75% or
greater.
Survey of recent
Kirkwood
ACBSPaccredited
program degree
graduates as
published in the
annual “Where
is the Class
of…?” Booklet
prepared by the
Department of
Institutional
Effectiveness.
76.9% of
Business and
Information
Technology
Department
graduates in
2008 and
70.0% of
graduates in
2009 who
responded to
the survey
reported that
they were
either
continuing
their education
or working in
jobs directly or
somewhat
related to their
field of study at
Kirkwood.
Greater effort is
being made,
college-wide, to
implement more
classroom
engagement
techniques. This
effort, beginning
in the Fall 2010,
should produce
both a higher
college average
as well as higher
numbers for
ACBSPaccredited
programs.
This rate has not
improved over
the past two
years and has
actually dipped
below the goal
rate in the most
recent year. The
business faculty
will continue to
work with both
their local
employment
community and
institutions of
higher education
to increase this
rate to be above
the goal.
28
CCSSE is
scheduled to
be completed
biannually in
the spring with
the next
collection
being
conducted in
Spring 2011,
resulting in
more
comparative
data.
The graduate
survey is
scheduled to
be completed
annually each
fall, resulting in
more
comparative
data.
Active and Collaborative Learning
60.0
55.0
50.0
45.0
40.0
35.0
30.0
25.0
Acctg
Finl Svcs
Int Des
Mgmt
Graduate Transfer/Placement
100.0%
80.0%
60.0%
40.0%
20.0%
0.0%
2008
2009
Mktg
Mgmt
Table III Budgetary, Financial, and Market Results
NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Budgetary, Financial, and
Market Results. Thus, in many cases, the results of the action taken are not yet determinable.
29
Enrollments
0
9
01
g2
Sp
rin
ll
2
Fa
00
00
9
8
g2
rin
Sp
ll
2
Fa
00
00
8
7
g2
rin
Sp
ll
2
Fa
00
00
7
6
950
900
850
800
750
700
650
600
550
500
g2
Kirkwood
faculty will
continue to
actively recruit
students
through high
school visits
and
participation in
Kirkwood TGIF
(To Get
Information
Fast) programs
as well as to
keep their
programs upto-date and
desirable for
potential
students.
Insert Graph of Resulting Trends for 3-5
Years
00
Each semester
since Fall 2006,
the ACBSPaccredited
programs grew
at a rate above
the Kirkwood
Community
College rate.
Results of
Action Taken
(occurs in the
following year)
Some program
faculty have
been more
aggressive than
at actively
recruiting
students and, as
a result, the
programs have
been growing at
different rates.
Please see the
supplementary
charts for
enrollment
information by
program.
rin
Analysis and
Action Taken
ll
2
The college’s
Program Data
Booklet
published
annually by the
Department of
Institutional
Effectiveness.
Areas of
Success
Sp
The Business
and Information
Technology
Department will
strive to increase
program
enrollments in
ACBSPaccredited
programs at the
same or higher
rate than the
college’s growth.
Description of
Measurement
Instrument
Fa
Performance
Measure
(Competency)
ACBSP Program Enrollments
Projected Growth at Kirkwood Rates
The cost per
credit hour of
instruction for the
institution will be
below the
average cost for
community
colleges as
measured by the
National
Community
College
Benchmarking
Project (NCCBP).
The annual
results of the
National
Community
College
Benchmarking
Project (NCCBP).
The cost per fulltime equivalent
(FTE) student for
the institution will
be below the
average cost for
community
colleges as
measured by the
National
Community
College
Benchmarking
Project (NCCBP).
The annual
results of the
National
Community
College
Benchmarking
Project (NCCBP).
In the Report of
2009 Aggregate
Data for
Kirkwood
Community
College from
NCCBP,
Kirkwood’s cost
per credit hour
was $118 which
was below the
median for
participating
community
colleges (the
st
31 percentile
nationally).
In the Report of
2009 Aggregate
Data for
Kirkwood
Community
College from
NCCBP,
Kirkwood’s cost
per credit hour
was $3,550
which was
below the
median for
participating
community
colleges (the
st
31 percentile
nationally).
The college
will continue to
monitor these
costs in an
effort to keep
them at or
below this
same national
ranking.
The college
will continue to
monitor these
costs in an
effort to keep
them at or
below this
same national
ranking.
30
The National
Community
College
Benchmarking
Project is
scheduled to be
completed
annually,
resulting in more
comparative
data.
The National
Community
College
Benchmarking
Project is
scheduled to be
completed
annually,
resulting in more
comparative
data.
College-Wide Cost per Credit Hour
$140
$130
$120
$110
FY2008
Kirkwood
National Average
College-Wide Cost per FTE Student
$4,200
$4,000
$3,800
$3,600
$3,400
$3,200
FY2008
Kirkwood
National Average
Table III Budgetary, Financial, and Market Results – Supplemental Charts
Enrollments: Accounting - AAS
Enrollments: App Merch & Design AAS
80
60
40
20
0
Fall
2009
Fall
2008
Fall
2007
Apparel Merchandising and Design - AAS
Banking and Finance - AAS
Projected Growth at Kirkwood Rates
Projected Growth at Kirkwood Rates
Projected Growth at Kirkwood Rates
Enrollments: Interior Design - AAS
100
300
200
50
100
Fall
2009
Fall
2008
Fall
2007
Fall
2006
Fall
2009
Fall
2008
Fall
2007
Fall
2006
0
Fall
2005
Fall
2009
Fall
2008
Fall
2007
0
Fall
2006
Enrollments: Management - AAS
Fall
2005
80
60
40
20
0
Fall
2005
Fall
2006
Accounting - AAS
Enrollments: Financial Services - AAS
Banking and Finance - AAS
Interior Design - AAS
Management - AAS
Projected Growth at Kirkwood Rates
Projected Growth at Kirkwood Rates
Projected Growth at Kirkwood Rates
Enrollments: Marketing Mgmt - AAS
150
100
50
Fall
2009
Fall
2008
Fall
2007
Fall
2006
0
Fall
2005
Fall
2005
Fall
2009
Fall
2008
Fall
2009
Fall
2008
Fall
2007
Fall
2006
Fall
2005
0
Fall
2007
100
200
150
100
50
0
Fall
2006
200
Fall
2005
300
Enrollments: Business Admin - ASCO
Marketing Management - AAS
Projected Growth at Kirkwood Rates
31
Table IV Faculty- and Staff-Focused Results
NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Faculty- and Staff-Focused
Results. Thus, in many cases, the results of the action taken are not yet determinable.
Performance
Measure
(Competency)
Description of
Measurement
Instrument
Areas of
Success
Analysis and
Action Taken
The average
results for
Student-Faculty
Interactions on
the Community
College Survey of
Student
Engagement
(CCSSE) for
students majoring
in ACBSPaccredited
programs will
meet or exceed
the college
averages.
Biannual survey
results from the
Community
College Survey of
Student
Engagement
(CCSSE)
conducted in the
Spring 2009
semester.
Although data
was not
available for all
programs, all 6
programs with
data had rates
below the
college average
of 50.5 and the
national
average of 50.0.
Greater effort
is being made,
college-wide,
to implement
more
classroom
engagement
techniques.
This effort,
beginning in
the Fall 2010,
should produce
both a higher
college
average as
well as higher
numbers for
ACBSPaccredited
programs.
32
Results of
Action Taken
(occurs in the
following year)
CCSSE is
scheduled to be
completed
biannually in the
spring with the
next collection
being conducted
in Spring 2011,
resulting in more
comparative
data.
Insert Graph of Resulting Trends for 3-5
Years
Student-Faculty Interactions
60.0
55.0
50.0
45.0
40.0
35.0
30.0
25.0
Acctg
Finl Svcs
Int Des
Mgmt
Mktg
Mgmt
The college’s
overall nonretirement
departure rate of
employees will be
below the
average rate for
community
colleges as
measured by the
National
Community
College
Benchmarking
Project (NCCBP).
The annual
results of the
National
Community
College
Benchmarking
Project
(NCCBP).
At least 75% of
the full-time
faculty in
ACBSPaccredited
programs will
attend at least
one professional
development
activity at the
Kirkwood Center
for Excellence in
Learning and
Teaching
(KCELT) each
year.
Records of
attendance
Kirkwood Center
for Excellence in
Learning and
Teaching
(KCELT)
offerings as
provided by the
Department of
Institutional
Effectiveness.
In the Report of
2009 Aggregate
Data for
Kirkwood
Community
College from the
National
Community
College
Benchmarking
Project,
Kirkwood’s
overall nonretirement
departure rate
was 4.47%
which was below
the median for
participating
community
th
colleges (the 44
percentile
nationally).
93.75% of the
full-time faculty
in ACBSPaccredited
programs
attended at least
one professional
development
activity at KCELT
during the 200910 year.
The college
will continue to
monitor the
activity in this
area to
determine the
reason for the
turnover
attempt to
continue to be
below the
national
average.
The National
Community
College
Benchmarking
Project is
scheduled to be
completed
annually,
resulting in more
comparative
data.
The Business
and
Information
Technology
will continue to
encourage
faculty to take
meaningful
classes at
KCELT as well
as to monitor
their
attendance.
KCELT
attendance data
will continue to
be collected
annually for
comparative
purposes.
33
College-Wide Departure Rate
5.00%
4.80%
4.60%
4.40%
4.20%
FY2008
Kirkwood
National Average
Faculty Attendance at KCELT
Not
Attending
6.25%
Attending
93.75%
Table V Organizational Performance Results
NOTE: The ACBSP-accredited programs have just begun setting and tracking benchmarks related to Organizational
Performance Results. Thus, in many cases, the results of the action taken are not yet determinable.
Performance
Measure
(Competency)
Description of
Measurement
Instrument
Areas of
Success
Analysis and
Action Taken
The ACBSPaccredited
programs in the
Business and
Information
Technology
Department will
have term-to-term
persistence rates
of 50% or greater.
The college’s
Program Data
Booklet published
annually by the
Department of
Institutional
Effectiveness.
The ACBSPaccredited
programs have
had continual
persistence
rates that
exceed the
minimum of
50% although
have tended to
fall just below
the average for
the institution.
Although the
rates usually
have exceeded
or been very
close to the
benchmark,
greater
emphasis
continues to be
made on
student
persistence by
all department
employees.
34
Results of
Action Taken
(occurs in the
following year)
This data will
continue to be
collected and
analyzed for
each term with
continued
emphasis being
made on both
achieving the
benchmark as
well as
exceeding the
overall college
average.
Insert Graph of Resulting Trends for 3-5
Years
Term-to-Term Persistence Rates
80.0%
70.0%
60.0%
50.0%
40.0%
Fall 2006 Spring Fall 2007 Spring Fall 2008 Spring
to Spring 2007 to to Spring 2008 to to Spring 2009 to
2007 Fall 2007 2008 Fall 2008 2009 Fall 2009
ACBSP-Accredited Programs
Kirkwood Average
Minimum
35
CCSSE is
scheduled to be
completed
biannually in
the spring with
the next
collection being
conducted in
Spring 2011,
resulting in
more
comparative
data.
30.0%
20.0%
10.0%
gm
t
kt
gM
gm
t
M
M
s
tD
es
In
lS
vc
ch
0.0%
Fin
Although data
was not
available for all
programs, 2 of
the 6 programs
with data had
rates above the
college average
of 48.0 and only
1 of the 6 had
rates above the
national
average of 50.0.
Graduate Percentages
M
er
Biannual survey
results from the
Community
College Survey of
Student
Engagement
(CCSSE)
conducted in the
Spring 2009
semester.
This data will
continue to be
collected and
analyzed for
each year with
continued
emphasis made
on achieving
the benchmark
for all
programs.
ct
g
The average
results for
Support for
Learners on the
Community
College Survey of
Student
Engagement
(CCSSE) for
students majoring
in ACBSPaccredited
programs will
meet or exceed
the college
averages.
The two
programs not
meeting this
goal, Apparel
Merchandising
and Banking
and Finance will
conduct degree
audits and
utilize eadvising in
addition to their
face-to-face
advising to
assist students
in their
schedule
planning.
Greater effort is
being made,
college-wide, to
implement more
classroom
engagement
techniques.
This effort,
beginning in the
Fall 2010,
should produce
both a higher
college average
as well as
higher numbers
for ACBSPaccredited
programs.
p
The ACBSPaccredited
programs had
varying
graduate
percentages for
the past two
years with most
meeting or
exceeding the
10% benchmark
and two of the
programs just
below it.
Ac
The college’s
Program Data
Booklet published
annually by the
Department of
Institutional
Effectiveness.
Ap
100% of the
ACBSPaccredited
programs in the
Business and
Information
Technology
Department will
graduate at least
10% of their
enrolled students
per year.
Support for Learners
60.0
55.0
50.0
45.0
40.0
35.0
30.0
25.0
Acctg
App
Merch
Finl Svcs
Mgmt
Dev
Mktg
Mgmt
Table VI New Full-Time and Part-Time Faculty Requirements
Name
(Alphabetically by
last name)
Major Teaching Field
FULL-TIME:
DeJong, Peggy
Accounting
Dutchik, Lisa
Accounting
Santillan, Jessica
Apparel Merchandising and
Design
Courses Taught
(Unduplicated list of courses
taught during reporting
period)
Financial Accounting
Income Tax
Accounting
Intermediate
Accounting I
Intermediate
Accounting II
Earned
Degrees
(Degree as
documented
on
transcript,
including
major field)
Other Professional
Certification Criteria
18 Graduate Cr.
Hrs. in Field
2 Yrs. Work Exp.
Teaching Excell.
Publications
Certification
ACBSP
Qualification
Master
Doctorate
Prof.
Exception
Master of
Science in
Accounting
Certified Public
Accountant
Master
Master of Arts
in Accounting
Certified Public
Accountant
Master
Managerial Accounting
Financial Accounting
Managerial Accounting
Master of
Science in
Apparel Visual Merchandising Textiles and
Fashion Design
Clothing
Fashion History
Apparel Textiles
Fashion Show Procedures
Fashion Trends/Consumer
Analys
Internship
Intro to Entrepreneurship
Prin of Fashion
Merchandising
36
Master
PART-TIME:
Alliman, Wendy
Management
Baird, Barbara
Management
Campagna, Richard
Business Administration
Condon, Brad
Financial Services
Eichinger, Christine
Business Administration
Farebrother, Clay
Business Administration
Franke, Marc
Management
Friedman, Molly
Management
Gill, Scott
Business Administration
Green, James
Business Administration
Grose, Raylene
Business Administration
Master of
Business
Administration
Master of
Principles of Management
Business
Administration
Doctor of
Business Law I
Jurisprudence
Residential Mortgage Lending Bachelor of
Business
Administration
Doctor of
Intro to Law
Jurisprudence
Master of
Employ Search/Workpl
Education
Success
Bachelor of
Project Management Basics
Science
Master of
Human Relations in
Business
Management
Administration
Master of
Introduction to Business
Business
Administration
Master of
Entrepreneurial Finance
Business
Introduction to Business
Administration
Master of Arts
Introduction to Business
in
Microcomputer Literacy
International
Relations
Principles of Supervision
37
Masters
Masters
Doctorate
Exception
Doctorate
Exception
Exception
Masters
Masters
Masters
Exception
Hearn, Eric
Accounting
Accounting Spreadsheets
Horan, Kathleen
Management
Office Supervision and
Mgmt
Principles of Marketing
Principles of Supervision
Work Habits and
Absenteeism
Jewell, Julie
Management
Developing Leadership Skills
Effective Team
Bldg/Managers
Bachelor of
Arts
Master of
Business
Administration
Certified Public
Accountant
Professional
Masters
Master of Arts
in Business
Management
Master
Master of
Business
Administration
Master of
Business
Administration
Master of Arts
in Nursing
Doctor of
Jurisprudence
Master of Arts
in Business
Management
Master of
Business
Administration
Master of Arts
in Organizational
Management
Masters
Honors Project
Human Relations in
Management
Market & Advert for Entrepren
Jontz, David
Financial Services
Principles of Finance
Knaack, Mark
Accounting
Financial Accounting
Kongable, Lisa
Management
Time Mgmt in the Workplace
Lawler, Bryan
Business Administration
Intro to Law
Mabe, Megan
Accounting
Managerial Accounting
Maehl, John
Management
Human Relations in
Management
Miller, George
Management
Intro to Entrepreneurship
38
Masters
Exception
Doctorate
Certified Public
Accountant
Masters
Masters
Masters
Northrup, Jamie
Management
Project Management Basics
Osborne, Kathy
Business Administration
Introduction to
Business
Microcomputer
Literacy
Principles of
Management
Rekemeyer, Robbin
Management
Principles of Supervision
Roose, Mitchell
Management
Principles of Management
Sapina-Kerkhove,
Marijana
Management
Human Relations in
Management
Stutzman, Mike
Management
Wendler, Terri
Management
Human Relations in
Management
Principles of
Management
Principles of
Supervision
Project Management
Basics
Human Relations in
Management
Perf Appraisal for
Managers
Whitmer, Amanda
Accounting
Financial Accounting
Witte, Valorie
Accounting
Computer Accounting
39
Bachelor of
Business
Administration
Bachelor of
Science
Exception
Master of
Business
Administration
Master of
Business
Administration
Masters of
Educational
Science
Master of
Business
Administration
Masters
Master of Arts
in Journalism
Exception
Master of
Accountancy
Bachelor of
Business
Administration
Exception
Masters
Exception
Masters
Certified Public
Accountant
Masters
Exception
Table VII Curriculum Summary
Name of Major/Program: Business Administration – ASCO
Total Number of Hours for Degree: 63
A) Professional Component:
Course Title
Financial Accounting
Managerial Accounting
Intro to Computers
Principles of Microeconomics
Principles of Macroeconomics
Introduction to Business
31.7%
Areas of Study
Credits
a
4
a
4
b
3
d
3
d
3
e
3
Area total credit hours
of total program hours
28.6%
Educational Goal
Credits
1
3
1
3
1
3
3
6
6
3
Area total credit hours
of total program hours
39.7%
Credits
3
21
1
Area total credit hours
of total program hours
B) General Education:
Course Title
Composition I
Composition II
Fundamentals of Oral Communication
Humanities or History/Culture Elective
Finite Math
C) Business Major:
Course Title
Business Statistics or Science
Business Electives
Business Administration Capstone
Total Program Hours
40
20
18
25
63