We’re listening to your feedback
You’ve been giving us feedback on your care and treatment. You told us:
It is too difficult to make an appointment by telephone as the line is always busy.
I have to take time off work every time I need to see the doctor
We’re listening and this is what we’re doing:
We have set up a dedicated appointments line and you can also now book via our
website.
We are starting a commuter clinic from next month, so that working-age patients can
book appointments outside normal office hours.
Having your say helps to improve care for everyone so please keep putting us to the test
by giving us your feedback each time you use our services.
The NHS Friends and Family Test
www.nhs.uk/friendsandfamily