Charles City Press 04-27-07 Local businesses hear some fresh, new ideas By Matt Barnes, Staff Writer Four area businesses received consultation from an unlikely source on Wednesday night - students from Iowa State University enrolled in entrepreneurship and merchandising classes. Under the direction of Linda Niehm, an assistant professor in the College of Human Sciences at Iowa State, teams of students have been analyzing the businesses and the Charles City marketplace during their second semester of classes. On Wednesday night, the students addressed each business owner and offered suggestions to increase the businesses' sales. "There were a lot of good suggestions, and I'm excited about what I saw," said Brian Elsbury, owner and operator of Aromas. Other businesses that took part were Lidd and Cordray, Yeg's Sports and Saxony. Mike Lidd, owner of Lidd and Cordray, echoed Elsbury's sentiments. "It was a good opportunity to hear new and younger ideas and to have the store looked at from the outside," he said. "Some of their ideas were very valid." The students arrived in Charles City via a Main Street Iowa program and a U.S. Department of Agriculture grant. Iowa State has been sending students to Main Street communities for the past three years. "We wrote the grant looking for communities that were in need of business assistance - not that businesses in Charles City are doing poorly - but places that are looking to diversify their offerings. Places that want to be more sustainable because that's the whole picture," Niehm explained. At the beginning of each semester, Niehm and other Iowa State personnel meet in Des Moines with Main Street Iowa officials to determine which city to target next. "We look at the nature of the community, the Main Street director, is it possible for the students to bring fresh insight into the community and are they really wanting to do something positive for the community," Niehm explained. Once the students arrive, it is as much a learning experience for them, as it is a growing experience for the businesses. "It's a win-win situation - good learning situation for the students as well as being beneficial for the businesses," Niehm explained. Angela Davis, who worked in a group of three at Aromas with Elsbury, agreed that the students had learned a lot during their semester working with Charles City businesses. "We've learned on both a professional and social level because (Elsbury) is an entrepreneur who's opened his business to do something to make himself happy and he's done it in a very community-oriented way," she remarked. Cat Eckstaedt, another partner on the Aromas team, said that her experience will translate well into the professional world. "This will be our third presentation and when you're going out into the real world, you need to have this type of skill - it's a good experience for us students for sure." The students wanted to provide business strategy assistance using experience economy strategies, a strategy that hinges on the idea that consumers desire more of an experience when shopping. "The experience economy looks at adding value through creating a theme within the business, which hopefully will be consistent with the community theme," Niehm explained. Themes center around the "4 E's," according to Niehm. The E's include education, entertainment, escapism and esthetic, which is in the visual realm. Niehm said that focusing on the experience portion of business would ideally bring more visitors to Charles City, making the town more of a destination. She added that the business assistance that the students provided can cost thousands of dollars if done through a professional. "I think it's beneficial, not only financially, but also in terms of the innovativeness the students bring to the situation," Niehm remarked. "I hope the businesses benefit." Both Elsbury and Lidd said that they were considering implementing some of the changes that the students had mentioned. Contact Matt Barnes at mattb@charlescitypress.com or (641) 228-3211 ext. 21