2012 Community
Affiliates Survey
Barbara Packer-Muti, EdD
Institutional & Community
Engagement
Methodology
 Second
Annual Survey of all community
affiliates in the CCD (1142)
 191 bounceback’s removed (951 good
emails)
 140 respondents = 15% (down from 29%
in 2011)
 Send via email utilizing the Opinio survey
platform
Survey questions
 22
questions (total)
 2 demographic questions
 11 Likert scale questions
 4 follow up questions
 5 open-ended questions
With which NSU program(s) do
you collaborate?
percentage – Osteopathic
Medicine and Psychology
 Smallest percentage – GSCIS, OHR, OIIT,
IA, SEC’s
 Length of time in collaborative opportunity
with NSU – 66% (>5 yrs); 23% (2-4 yrs);
11% (0-1 year)
 Largest
Type of Collaboration
Type of Collaboration
Number of Responses
Academic
24
Clinical
57
Development
2
Professional
17
Research
5
Service
10
Special Events/Project
18
Other/Not Sure
7
Likert Question Responses

Satisfaction with
 Responsiveness
 Opportunities for input
 Committed to quality
 Collaborate well
 Open communication
 Range of opportunities
 Positive impact
 Interest in interactions
 Effective communication
97%
91%
88%
97%
91%
89%
86%
90%
83%
94%
Those who indicated no unit
affiliation
 Lifelong
learning
 AHEC
 Don
Taft University Center
 Social Work
 MS in Mental Health Counseling
 Center for Bioterrorism & All-Hazards
Preparedness
Open-ended questions….
COMMENTS/SUGGESTIONS
If dissatisfied with
responsiveness…
 “You
do not listen”
 “Slow to respond”
 “Staff were supposed to come for a site
visit and they never came”
If you disagreed with quality
work….
 “Some
of the students believe that
because it cost more for tuition, they are
entitled to less stringent academic
policies”
 “I have had some concerns about the
ethical practices”
If you disagreed that we
collaborate well….
 “I
don’t know if we understand all of the
options for collaboration or how to reach
out to NSU programs we have not
partnered with”
 “We have little opportunity to get to know
others outside our own school so it’s more
difficult to be aware of what collaborative
opportunities may exist”
If you disagreed with open
communication….
 “I
have had a couple of experiences when
the dept heads or office of the president
have agreed to something and the staff
will ignore the agreement until I get the
leadership involved again. It is
uncomfortable sometimes but I greatly
appreciate the support of NSU’s overall
leadership”
Other Comments
impact on the community – 33
individual comments
 19 suggestions for enhanced
communication
 Challenges – 20 comments
 Strengths – 55 comments
 Any other suggestions - 12
 Positive
Positive Comments (Sample)
“the quality of the students sent to us”
 “overall, it is the communication and
relationships that have fostered this exceptional
partnership with NSU”
 The staff at the Sherman Library are THE BEST”
 “Offering fun, educational programming that
inspires families to look at science and
education in a positive and memorable way”

Some suggestions



“I would be interested in a collaborative clinical study
with NSU….please advise whom I should contact”
“It would be interesting to see an open house of all of
these partners. Possibly in a poster session and see
local organizations get a chance to meet with all of these
amazing programs”
“Would like to see the practicum professors have site
visits with their students at least once a year”
Next steps
Dissemination of this survey to all President’s
Council members
 Consider an “open house” for collaborative
partners
 Consider a faculty and a student award for
Community Outreach/Partnerships
 In discussion with Faculty Advisory Council
(faculty)
 In discussion with Brad Williams (student)
