Mentorship Program Procedures and Responsibilities Minority Faculty and Staff Network University of Wisconsin-Stout October 2007 MFSN Mentorship Program Table of Contents Page Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Mentoring Is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Role of Mentoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Responsibilities of Mentor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Benefits to the Mentor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Selection of Mentors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Responsibilities of the Resource Team Leader . . . . . . . . . . . . . . . . . 7 Tips for Effective Mentoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Faculty Mentor Training Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Instructional Academic Staff Training Checklist . . . . . . . . . . . . . . . . 10 Professional Staff Mentor Training Checklist . . . . . . . . . . . . . . . . . . 11 Classified Staff Mentor Training Checklist . . . . . . . . . . . . . . . . . . . . 12 Benefits to the Mentees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Benefits to MFSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Assessment: Mentor Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Mentee Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 i MFSN Mentorship Program Background The Mentorship Program in the Minority Faculty and Staff Network (MFSN) is part of the overall induction program for faculty and staff new to the University of Wisconsin-Stout. It is an attempt to train, support and encourage MFSN faculty and staff members new to UW-Stout. The goals of the program are to: 1 Integrate MFSN faculty and staff members new to UW-Stout into the university community. 2. Address needs of MFSN faculty and staff members new to UW-Stout. 3. Foster professional development of MFSN faculty and staff new to UW-Stout. The Mentorship Program is an outgrowth of the needs expressed and envisioned by MFSN faculty and staff members. Formal implementation of the program will begin in the fall 2007. The attempt of this guide is to formalize the mentor program in which new minority faculty and staff volunteers commit to a year-long program which includes training, inservice and coaching with a minority colleague. Experienced MFSN members are assigned to a new minority faculty or staff member and will maintain contact throughout the year. It is important to remember that the mentor/mentee relationship is a collegial and a confidential one and is not evaluative in nature. The mentors and mentees learn from each other, and research shows a significant growth from this relationship. MFSN is very pleased and excited to formalize this mentorship program at UW-Stout and hopes there is a positive response from experienced minority faculty and staff to join in this important project. -1- MFSN Mentorship Program Mentoring Is: "A nurturing process in which a skilled or experienced person, serving as a role model, teaches, sponsors, encourages, counsels, and befriends a less skilled or less experienced person for the purpose of promoting the latter's professional and/or personal development. Mentoring functions are carried out within the context of an ongoing, caring relationship between the mentor and the mentee." -2- MFSN Mentorship Program -3- MFSN Mentorship Program Role of Mentoring Teach Sponsor Encourage Counsel Befriend Guide -4- MFSN Mentorship Program Responsibilities of Mentor The minority faculty or staff mentor role is one of nurturing, teaching and providing support in a new and challenging university environment. The following responsibilities should help guide the mentor. 1. Offer friendship and develop a trusting relationship. Share your experiences as a new faculty and staff member - empathize. 2. Accept and promote self-confidence. Present a warm, genuine and caring demeanor. Compliment and encourage frequently when appropriate. 3. Expose the mentee to new opportunities. 4. Encourage creativity. 5. Encourage experimentation (allow for failure). 6. Challenge. 7. Teach technical aspects of the job. 8. Develop cooperative activities. 9. Observe and coach. 10. Share ideas. 11. Involve mentee in professional activities such as professional organizations, curriculum development, graduate classes, in-services, etc. 12. Provide support as the mentee establishes student and community rapport as a professional. 13. Offer expertise in the areas of career development and politics within the environment as needed. 14. Initiate two meetings a month with mentee. Lunches or locations outside the university remove some of the barriers to communication. 15. Remember, the goal is to provide guidance and support. The mentee should naturally move from a dependent to an independent relationship. -5- MFSN Mentorship Program Benefits to the Mentor Some benefits to faculty and staff mentors participating in this program are: 1. Career Development 2. Emotional Satisfaction 3. Personal Support and Friendship 4. Rejuvenation and Creativity 5. Increased Self-Awareness 6. Personal Growth 7. Realization of the significance of the mentor's life and professional contributions. 8. Fulfillment of "generative" needs (vs. stagnation). Selection of Mentors Resource Team Leaders are responsible for the assignment of mentors. They must assess the mentor's willingness to participate in the program before assignment and orientate the mentor to the process. Mentor selection will depend on the needs and the availability of minority faculty and staff mentors. Mentors should be full-time employees having worked at least two years at Stout and active members in the MFSN. Mentors should have professional and personal skills which enable them to be honest, tactful and helpful to new faculty and staff members. Mentors should have the time and dedication necessary to devote to being an effective mentor. -6- MFSN Mentorship Program Responsibilities of Resource Team Leaders Administrative support and encouragement can greatly enhance the success of the MFSN mentorship program. The following should be helpful as the resource team leaders work with mentors and mentees. 1. Be informed as to the roles, procedures, and goals of the mentor/mentee program. 2. Provide information to faculty and staff about the program. 3. Encourage and support minority faculty and staff new to UW-Stout 4. Suggest mentors to mentees, and vice versa, if requested and appropriate. 5. Support efforts of the mentor/mentee relationship. 6. Serve as a resource to the mentor program and its participants by initiating meetings with the mentor as needed. Lunches or locations outside the university remove some of the barriers to communication. 7. Support time for mentor/mentee meetings. 8. Give feedback to mentor program participants for reinforcement or suggestions. Gather information from the mentor program participants (areas of focus, topics covered, and perceptions of participants). 9. Support the confidential relationship between mentors and mentees. -7- MFSN Mentorship Program Tips for Effective Mentoring 1. Care about mentees by showing empathy, understanding and respect. 2. Establish a warm, genuine and open relationship. 3. Demonstrate interest, helpful intent and involvement. 4. Be a good listener. (Mentee should be talking 75% of the time) 5. Establish rapport by remembering personal information about mentees. 6. Be available; keep office hours and appointments. 7. Provide accurate information, if you don't know, find out. 8. Use and refer to available resources. 9. Don't refer too hastily; on the other hand, don't attempt to handle situations for which you are not qualified. 10. Keep in frequent contact with mentee; help them make their own decisions. 11. Focus on mentees' strengths and potentials and offer assistance/guidance with mentee’s limitations. 12. Seek out mentee in informal meetings. 13. Monitor mentee's progress toward personal and professional goals. 14. Determine reasons for poor performance and direct mentees to appropriate sources to improve. 15. Collaboratively outline the mentee/mentor responsibilities. 16. Follow through on all commitments made to mentees. 17. Keep an anecdotal record of significant conversations for future reference. 18. Evaluate the effectiveness of your mentoring. 19. Don't be critical of other faculty or staff to mentees. 20. Develop a sense of trust by keeping discussions confidential. 21. Be yourself and allow mentees to be themselves. -8- MFSN Mentorship Program Faculty Training Checklist The following checklist is a suggested guide of areas for faculty to provide information to the mentee. Competency Area Date Completed Effective Teaching Strategies: Course syllabi and outlines Lesson planning guidelines Methods and lesson delivery Evaluation and student assessment Content specific strategies On and off campus resources Add/drop procedures Advisement and Recruitment: Recruiting new students Discipline specific advisement guidelines Professional Associations: Membership, leadership, conference, travel Presentations and publications Research: Applied and theoretical research projects Consulting Tenure and Promotion Procedures: Department tenure and promotion procedures University tenure and promotion procedures Building a file -9- MFSN Mentorship Program Instructional Academic Staff Training Checklist The following checklist is a suggested guide of areas for instructional academic staff to provide information to the mentee. Competency Area Date Completed Effective Teaching Strategies: Course syllabi and outlines Lesson planning guidelines Methods and lesson delivery Evaluation and student assessment Content specific strategies On and off campus resources Add/drop procedures Advisement and Recruitment: Recruiting new students Discipline specific advisement guidelines Professional Associations: Membership, leadership, conference, travel Presentations and publications Research (Optional): Applied and theoretical research projects Consulting - 10 - MFSN Mentorship Program Professional Staff Training Checklist The following checklist is a suggested guide of areas for professional staff to provide information to the mentee. Competency Area Date Completed Effective Performance Strategies: Understanding of job/tasks demands Workflow planning Time Management techniques Self-evaluation and supervisor feedback Self-improvement strategies On and off campus resources Leadership skills development Professional Associations: Membership, leadership, conference, travel Presentations and publications Research: Applied and theoretical research projects Consulting Promotion Procedures: Department promotion procedures University promotion procedures Building a file - 11 - MFSN Mentorship Program Classified Staff Checklist The following checklist is a suggested guide of areas for classified staff to provide information to the mentee. Competency Area Date Completed Benefits and Programs: Financial Services Health Insurance/Plan Enrollment Retirement Plans Union Information Spousal/Family Employment Opportunities Professional Growth/Development: Promotions/Lateral Transfers EDGE Program Certificate Programs/Software Training Conferences/Workshops Campus/Community Committee Involvement Personal/Cultural Concerns: Educational Facilities/Opportunities Religious Concerns/Interests Campus/Community Activities/Events (Academics, Leisure, Sports) Social Services - 12 - MFSN Mentorship Program Benefits to the Mentees 1. Mentees will find significant professional and personal growth. 2. Mentees will have an avenue for getting answers to important questions, concerns and needs. 3. Mentees will gain insights and information into effective classroom teaching and management skills. 4. Mentees will be assimilated into the culture of their Department, community and profession. 5. Mentees will be encouraged and will work with role models to promote their professional well being and career development. 6. Mentees will find personal support and friendship. 7. Promising faculty and staff will remain at UW-Stout. Benefits to the Minority Faculty and Staff Network 1. Revitalizes the whole membership 2. Empowers members when there is shared leadership "...don't lose power when you give it away" 3. Develops instructional leaders 4. Supports efforts toward a positive University climate 5. Increases member’s professionalism - 13 - MFSN Mentorship Program Mentor Survey (To be completed by the end of each academic semester) This survey is designed to obtain your opinions and perceptions about your mentorship experience this past year. Your candid responses to these items will assist us in strengthening the Mentorship Program. Please circle the number which best reflects your opinion on each item - 1 lowest and 5 highest. Any comments are welcomed. Responsibilities: Low High Through the mentor program I was able to: 1. Help my mentee carry out his/her duties and responsibilities to the University 1 2 3 4 5 2. Provide professional strategies consistent with the University 1 2 3 4 5 3. Help my mentee utilize University services. 1 2 3 4 5 4. Communicate with my mentee regarding his/her needs and desires concerning the University and community. 1 2 3 4 5 5. Meet with my mentee on a consistent basis. 1 2 3 4 5 6. Review some of the materials prepared by my mentee 1 2 3 4 5 7. Provide guidance regarding prepared materials. 1 2 3 4 5 8. Be a contributing factor in my mentee becoming effective in the workplace. 1 2 3 4 5 9. Give my mentee information about what is happening in the University 1 2 3 4 5 10. Help my mentee become aware of staff development opportunities 1 2 3 4 5 11. Visit my mentee in his/her work setting 1 2 3 4 5 Survey Continues on Next Page - 14 - Comments MFSN Mentorship Program 12. The aspects of the Mentorship Program that I felt most helpful doing were . . . . 13. The aspects of the Mentorship Program that I felt least helpful doing were . . . . 14. I felt I needed additional assistance with . . . . 15. Please write any other comments or suggestions below. - 15 - MFSN Mentorship Program Mentee Survey (To be completed by the end of each academic semester) This survey is designed to obtain your opinions and perceptions about your mentorship experience this past year. Your candid responses to these items will assist us in strengthening the Mentorship Program. Please circle the number which best reflects your opinion on each item - 1 lowest and 5 highest. Any comments are welcomed. Responsibilities: Low High 1. I was able to meet with my mentor on a consistent basis. 1 2 3 4 5 2. I was able to visit my mentor in his/her work setting. 1 2 3 4 5 3. I was visited by my mentor in my work setting. 1 2 3 4 5 4. Carry out my duties and responsibilities to the University 1 2 3 4 5 5. Further my professional strategies consistent with the University 1 2 3 4 5 6. Utilize University services 1 2 3 4 5 7. Communicate my needs and desires concerning the University and community 1 2 3 4 5 8. Receive guidance regarding prepared materials 1 2 3 4 5 9. Be effective in the workplace 1 2 3 4 5 10. Be informed of University activities and nuances 1 2 3 4 5 11. Be aware of employee development opportunities 1 2 3 4 5 With the assistance of the mentor program, I was able to: Survey Continues on Next Page - 16 - Comments MFSN Mentorship Program 12. The aspects of the Mentorship Program that I felt most helpful doing were . . . . 13. The aspects of the Mentorship Program that I felt least helpful doing were . . . . 14. I felt I needed additional assistance with . . . . 15. Please write any other comments or suggestions below. - 17 - MFSN Mentorship Program References: 1. ASCD Mentoring Leadership and Resource Network, http://www.ascd.org/ 2. Bragar, M. C., (1992) Mentoring: Building Strategic Alliances, 1992, Manager, Career & Organization Development, Avery Dennison Corporation, Framinghman, MA. 3. Feiman-Nemser, S., Teacher mentoring: A critical review. July 1996. ERIC DIGEST ED397060. 4. Geiger, A. H., (1992) Measures for Mentors, Training and Development, February. 5. Mooney, C., (1992) A Training and Induction Program for New University Faculty, Paper Submitted, University of Minnesota, St. Paul, MN. 6. Schoenfeld, A. C. & Magnan, R., (1992) Mentor In A Manual: Climbing Academic Ladder to Tenure, Magna Publications, Madison, WI. 7. Sweeney, B. (1998). Best practice resources, Whelton, IL. - 18 - the