Mental Health Agencies-­‐Menomonie and Eau Claire Area Arbor Place, Inc. (Alcohol/Drug Treatment) Phone:715-­‐235-­‐4537 http://www.arborplaceinc.com/ Aurora Community Services Phone: 715-­‐235-­‐1839 http://wisconsin.auroraservices.com/ Clearwater Counseling Phone: 715-­‐832-­‐4060 2519 N. Hill Crest Parkway Suite 203 Altoona, WI http://clearwatercounseling.com/ Clinical Services Center UW-­‐Stout Campus Room 221 Vocational Rehabilitation Menomonie, WI 54751 715-­‐232-­‐2404 uwstout.edu/csc/ -­‐Free for students -­‐Sessions Mon 2-­‐7pm, Tues 1-­‐7pm 1st Things 1st Counseling Phone:715-­‐832-­‐8432 2519 N. Hill Crest Parkway Suite 201 Altoona, WI http://www.firstthingsfirstcounseling.net
/ L.E. Phillips-­‐Libertas Treatment Center (Includes Alcohol/Drug & Eating Disorder Services) 2661 County Hwy. I Chippewa Falls, WI 54729 715-­‐723-­‐5585 800-­‐680-­‐4578 (hotline) libertascenter.org Mayo Health System Menomonie Behavioral Health Phone: 715-­‐233-­‐7891 http://mayoclinichealthsystem.org/locati
ons/menomonie/medical-­‐
services/behavioral-­‐health Marriage & Family Health Services, Ltd. Phone: Eau Claire: 715-­‐832-­‐0238 Chippewa Falls: 715-­‐726-­‐9208 http://www.marriageandfamilyhealthser
vices.com/ Riverside Clinic Phone: 715-­‐833-­‐7600 http://www.riversidecounseling.com/ The Healing Place Sacred Heart Hospital 1010 Oakridge Dr. Eau Claire, WI 54701 715-­‐717-­‐6028 sacredhearteauclaire.org Vantage Point Clinic 2005 Highland Ave. Eau Claire, WI Phone: 715-­‐834-­‐3171 http://www.vantagepointclinic.com/ Disorder Eating Treatment Facilities The Emily Program Melrose Institute Chestnut Building Park Nicollet 200 E. Chestnut St., Suite 202 Melrose Institute Stillwater, MN 55082 3525 Monterey Drive 651-­‐645-­‐5323 St. Louis Park, MN 55416 1-­‐888-­‐Emily77 952-­‐993-­‐6200 https://www.emilyprogram.com/ 1-­‐800-­‐862-­‐7412 parknicollet.com Rogers Memorial Hospital 34700 Valley Road Oconomowoc, WI 53066 1-­‐800-­‐767-­‐4411 262-­‐646-­‐4411 rogershospital.org Using Insurance for Counseling You can use your insurance for counseling and psychiatry in the Dunn and Eau Claire County areas while you are at school. Follow these guidelines to find a provider. Customer Service -­‐ Have your insurance card ready! On the back of your card, you will find an 800 number for customer service OR an 800 number for mental health/behavioral health services. -­‐ You will be asked for you Member ID and/or Group ID. If you do not have your member ID, just let them know. Most companies can look you up by your name, date of birth, and/or social security number. -­‐ When you are asked what type of service you are looking for, tell the operator that you are looking for Behavioral Health or Mental Health. You may be given a different number to call. That’s Okay! Call the number provided and ask for a Mental Health or Behavioral Health Referral. -­‐ If you are looking for counseling say you would like outpatient services. If you are looking for more intensive services like hospitalization, say Inpatient. -­‐ Most insurance companies will email you a list of providers in your area. Otherwise, they might tell you different providers that you can go to. Questions to Ask -­‐ Are mental health services covered by my insurance? -­‐ Is there a copay and what is it? -­‐ Is there a deductible? Has the deductible been met? -­‐
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Who will receive the statement of benefits? Will the statement of benefits say that I am involved in mental health treatment? Can the statement be sent directly to me? Online Tools Search your insurance company online. If applicable, click on Members or Member Services Click on Find a Doctor or Find a Provider. Please note that you may have to enter in either part or all of your member ID. Fill in the Demographic information such as county (Dunn/Eau Claire), city (Menomonie), state (Wisconsin), zip code (your Menomonie or Eau Claire zip). Indentify the type of provider that you would like to see. You would choose Behavioral Health, Mental Health, Counseling, or Psychology. If these are not options, please look under Specialty Providers. Please note that the online resources are not as reliable as the customer service provider on the 800 number. -­‐
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Helpful Tips If your insurance company tells you that you are not covered in Menomonie or Eau Claire (or Wisconsin), please be sure to tell them that you are a full time college student at UW-­‐Stout. Most insurance companies will then offer you a local option. Let your insurance company know that you are looking for providers in a convenient location for you (near home, near campus, on a bus line) If your insurance company tells you that you have to go to a particular clinic and the wait is too long, let them know if your needs are more urgent. Most clinics will refer you out to a community provider to better meet your needs. A therapist, counselor, psychologist, psychiatrist, and social worker can all provide counseling services. A psychiatrist or psychiatric nurse practitioners are the only providers who can prescribe medication. Remember, you are the customer and you are you family is paying for this service. If your needs are not being me please let them know.