Milwaukee Area Technical College
Office of Workforce and Economic Development
2010-2011 Annual Report
Duane Schultz
Director
August, 2011
Dear Interested Parties:
Welcome to the Annual Report for the MATC Office of Workforce and Economic Development
(OWED). This description provides a brief overview of the year’s activities working toward the twin
goals of workforce development and economic development. The workforce development goal is to
develop a skilled workforce, while, at the same time providing leadership as a proactive member of the
area’s economic development team. This is consistent with the strategic plan of the college, with close
alignment with several goals; promotion of student pathways and enhancing stakeholder partnerships.
As the latest reorganization of this office was made in the summer of 2010, this has been a time
of change and of adaptation to meet the needs of companies, organizations and students. To
accomplish this during severe budget limitations and difficult times in the local labor market has been
challenging. The Office of Workforce and Economic Development (OWED) develops training contracts,
administers a variety of grants and has been assigned responsibility for the majority of the continuing
education program offerings at the college. The successes of our office can be directly attributed to the
professionalism and dedication of our staff. The team extends to include many faculty and staff from
across the college who assist in achieving successful projects. The academic divisions have provided
high levels of direction and support for the offerings that come through this office. Academic leadership
and strong faculty make for our successes. The important work contributed by staff in the grants
department, business office, and student services helps achieve successful delivery of classes.
This report provides an overview and highlights of the many OWED roles and functions that
work to enhance funding of projects and pilot efforts to more effectively meet the complex training and
education needs of those we serve. I hope that you will find the report interesting and informational.
The office actively looks to build partnerships and work collaboratively to provide career options for
individuals, develop credentialed pathways to the college and demonstrate our commitment toward
forging a highly skilled labor force in our region.
Sincerely,
Duane E Schultz
Duane E Schultz
Director
MATC Office of Workforce and Economic Development
2010 – 2011 Annual Report
Table of Contents
OWED Overview ……………………………………………………..…..…..3
Contract Training……………………………………………………….………4
Workforce Advancement Training Grants ……..…..….…...….5
MSSC program……………………………………………………………….….7
National Retail Federation Certification …………….…….…….…8
WISTEC Grant…………………………………………………………….………9
FSET grant……………………………………………………………….……..…10
Grant development……………………………………………….………...11
Continuing Education………………………………………………….…….12
Summary and Future Directions………………………………….…….13
College Cost Savings…………………………………………………….……14
Organizational Structure and Staff ……………………………..….15
Workforce Partners and Participating Companies …….…..…16
Instructional Offerings …………………………………………….……….17
2
Introduction and Overview
Milwaukee Area Technical College (MATC) has been providing outreach training and technical
services since the early 1980s. With many changes in structures, functions and staffing for the outreach
unit; the role of the staff --to develop and deliver quality training, has been consistent since the office
was first organized as Business and Industry Services.
OWED helps to provide a broad range of training, education and economic development
activities that are part of the outreach mission of the college. To achieve the goal of a skilled workforce,
three key strategies are being used; upgrade and certify current worker skills, develop and certify skills
of those actively engaged in preparing for a new career, and prepare foundation skill sets with career
pathways to technical skills acquisition and certification for the future workforce. Many of our efforts
are targeted to employees of the current workforce. To address companies’ changing skill
requirements, classes in new skill areas, certifying current skills or ensuring the skills to implement new
processes are being provided across the district.
Our most important workforce partner is the Milwaukee Area Workforce Investment Board.
Through its network of agencies and funding, MATC is collaborating on training implementation, grant
development and innovative projects. In conjunction with the HIRE Center consortium, we have worked
to meet the transition and reemployment needs of the area’s unemployed and dislocated workers. As
traditional job clusters are reduced in scope and size, more people are looking to MATC as the means to
redefine their careers and enhance their job opportunities.
For many adults in the labor market, current work experience and job skills are inadequate to
access a good paying position. Strong basic and foundation skills are a requisite in gaining access to
technical education opportunities. Many residents do not possess critical reading, writing,
comprehension, math and computer literacy. This office has worked diligently to advocate for
approaches that will build these skills sets in a timely and efficient way, with alternative models to
integrate education training and work. This active role in developing a skilled workforce is, at the same
time, our key contribution to the area’s growth and development.
Toward this end, OWED has used its budget authority, its grants development approach and its
coordinating, partnering strategies to solicit resources and develop new ways of building skills sets. The
priority is to utilize a coordinated workforce development approach as a key and effective economic
development strategy for our region.
3
Business
Industry
MATC
DWD
BIT
HS
MAWIB
T&AS
Pre-College
CBO’s and
workforce
agencies
Contract Training
Number of Contracts
77
LAS
Tech
Colleges
AFL-CIO
Contract Revenues
$2,045,087
Number of Students
5240
Number of Classes
142
A central function of this office is to work with area business to meet their workforce training
needs. Contracts for training may also be negotiated with governmental bodies, community based
agencies and a broad array of related organizations. The contracts may be let for training, curriculum
development or other technical assistance work with organizations. Utilizing the contracting systems,
the office has also delivered courses, workshops and seminars to meet statewide professional licensing
requirements and assist students in their quest for advanced certifications in their occupational area.
The largest activities in 38.14 contracts were with dislocated workers in the MATC District that
included several funding sources such as the Trade Adjustment/Re-Adjustment Act (TAA), Special
Response, National Emergency Grant (NEG), and WIA Dislocated worker (that included limited English
speakers, Spanish and Hmong). Many of these resource flow through the MAWIB. Bilingual training for
current workers with limited English was also a key aspect of the training projects. Contracts to provide
training for dislocated and incumbent workers included career areas such as manufacturing, electricity,
electronics, construction trades, green technology, business and information technology, health services
and culinary arts. These efforts were carried out in coordination and collaboration with MATC’s
divisions and departments in the School of Technology and Applied Sciences, School of Business and
Information Technology, School of Health Services, School of Liberal Arts and Sciences, and School of the
Pre-College.
A sampling of testimonials from students and company representatives:
“As always, the depth of knowledge of the instructors and their ability to relate to the real world make
the course enjoyable and the material easy to learn and remember”…
“Very informative and easy to follow along and understand. The CPR instructor was fantastic!”…e
“I had the chance to briefly look at the class comments on the training. Yes, the instructor does do an
excellent job even at 6:00am. Thanks for all your help. I am so pleased that we switched to MATC for
our first responder training. “
4
Workforce Advancement Training Grants (WAT)
Number of Grants
8
Training Resources
$384,873
Number of Students
181
Number of Classes
10
Section 38.41, Wis. Stat, authorizes the WTCS Office to make grant awards to technical colleges
for worker skills training. Grants in this category are awarded to promote increased investments in the
development of incumbent workers, while improving Wisconsin businesses’ productivity and
competitiveness, augmenting the state’s economic base, and expanding technical college training
services to businesses and industry. Grants are provided to upgrade the skills and productivity of
employees of established businesses operating in Wisconsin, with the broader objective of supporting
regional workforce and economic development efforts. Training under these grants must focus on
occupational skills but can include a combination of occupational, academic, and employability topics or
courses.
Milwaukee Area Technical College has actively participated in this grant program. The following
provides highlights of training we have completed for the companies that were awarded WAT grant
resources during the last fiscal year:
Milwaukee Cylinder – Technical skills training was provided in CNC Turning, Machine Tool Technology,
Machine Trade Math and Blueprint Reading for 37 employees. The company viewed this training
resource as a means to increase their long term viability and save jobs. At the same time, they are
interested in gaining certification for their workforce while providing promotion opportunities.
MEC Midwest— Technical, management and preparatory training was provided for 50 employees in
electronics, management and related areas. The company valued the training project as a way to
increase workforce skills and credentials, save 10 jobs and increase their overall profitability.
GE Healthcare— Machining, Statistical Process Control and Train the trainer classes were provided for
300 employees. The company has achieved a scrap reduction rate of 17%, a 3% reduction in inventory
costs and a decrease of 3% in perishable tool costs. The project also assisted the company to increase
their internal training capacity by 25%.
Harley Davidson Motor Company – Technical training was provided in Millwright and Pipefitting skills
for 28 employees. These resources were a means to increasing the knowledge and skills of the
participating incumbent workers. It will also prevent the company from having to relocate work and
save jobs here in Milwaukee. The training will stabilize the firm’s maintenance program and improve
productivity which will help improve the overall viability and competitiveness of the firm.
5
Johnson Controls— This company has operations in 59 countries and manages more than one billion
square feet worldwide (customer relationships often spanning entire building lifecycles), it is critical that
employees apply consistent standards of customer service excellence globally.
A four hour “Customer Satisfaction for Tomorrow” course was designed and delivered for two employee
groups: The Milwaukee service/ system technicians and sales representatives as well as JCI’s global
trainers. This will provide Johnson Controls the capacity to deploy this standard, customized training on
a global scale. At the Milwaukee facility, 44 Milwaukee employees were trained in methods of
exceptional customer service, making their jobs easier and giving them additional skills for promotability
and higher pay. At the same time, 33 internal trainers were trained to deliver the seminar across the
United States, giving many employees additional skills sets needed by the company’s business plan. The
company viewed this training as a way to increase profitability and to raise the skills of the workforce.
Master Lock Company— This firm has worked closely with MATC, utilizing MSSC certification for their
workforce. The WAT grant provided resources to provide assessment and certification services to 35
employees at the Milwaukee facility. Through active leadership from the local union working in
partnership with management through their collective bargaining agreement, a strong encouragement
is being given to all hourly workers to improve their skills base. The company used the grant resource to
increase company viability and profitability as well as to provide more stable employment in Milwaukee.
For the employees, this provides key skill sets that can increase qualifications, upgrade job positions and
increase wage levels.
Columbia Grinding— Through the WAT grant resources, the objective with this company was to provide
machining skill training for fourteen employees. The company viewed the training as a way to improve
the viability and profitability of the firm, while improving skill sets and long term wages.
The Laser Shop— Using the WAT grant program, this company worked with MATC to garner welding
training for 12 employees and achieve certification for their workforce. This project was a priority for
the company as the key goals of productivity and quality were incorporated as outcomes of the grant.
6
Manufacturing Skills Standards Council Certification (MSSC)
Number of
Companies
5
Number of
Assessments
120
Number of
Classes
12
Number
Certified to date
700
In 1997 the National coalition for Advanced Manufacturing (NACAM), through its Manufacturing
Skill Standards Council (MSSC), assembled major stakeholders for strong U.S. manufacturing including
company leaders, workers, educators, and other workforce development experts. Their goal was to
create the basic set of skill standards needed by today’s production worker to succeed and for industry
to survive. The secondary goal was portable credentials, reflecting that individuals meet the minimum
skills standards, to satisfy rapidly shifting manufacturing and employment needs.
About 4000 workers from 750 companies, 300 subject matter experts and 30 support
organizations worked diligently to develop MSSC production worker skill standards. The team
developed a multiple-choice test, combined with a computer simulation exercise, comprised of four
modules that in aggregate formed the minimum requirement for a worker to gain certification. The
system measures and certifies the foundational skills and knowledge of students, educators, and
production workers from entry level to first line supervision in all sectors of manufacturing. The four
areas of concentration (modules) are Safety, Quality, Manufacturing Processes and Maintenance
Awareness. In 2001, MSSC standards were federally recognized by the National Skill Standards Board.
In 2008, logistics industry subject matter experts identified skills standards for two new levels of
certification. Both CLA (Certified Logistics Associate) and CLT (Certified Logistics Technician), that
address work activities and related skills involved with moving material throughout the supply chain: to
warehouses, distribution centers and to material handlers within the various transportation networks.
These six certifications are offered through OWED at MATC. The college is giving Advanced
Standing credits for each certificate to students who successfully pass the modules. As a certified
testing site for MSSC, qualified faculty from the related departments provide all instruction.
MSSC has announced that in October, 2011, the Green Production Module will be launched.
This nationally portable credential will focus entirely on enhancing the green production skills of frontline production workers in all sectors of manufacturing. This will go beyond the manufacture of green
products to enhance the greening of the entire manufacturing sector.
Feedback received from the National MSSC: “We at MSSC have had an excellent relationship
with MATC over several years. Not only have we been impressed with the professionalism, knowledge,
and outcomes of your instructors and administrative staff, but also with the diversity of MSSC training
and assessment programs you have offered. We greatly appreciate your support, but also MATC
leadership in driving the MSSC Certification Systems into the employer, secondary and post-secondary
communities. We look forward to continuing what has been a very beneficial relationship in 2012”.
7
National Certifications – National Retail Federation (NRF)
Number enrolled
376
Number of classes
12
Number of certifications
282
The NRF Foundation offers a number of certifications to professionalize the retail workforce and
promote uniform standards of excellence. The NRF Foundation professional credentials include
individual certification in four areas: Customer Service, Sales, Retail Management, and a Professional
Retail Business Credential. This standards-based approach to building a common set of skills and
knowledge establishes clear performance expectations and provides hiring managers assurance that
candidates are prepared to succeed. Retailers can use certification as preferred qualifications for hire or
on-boarding programs. Educators and workforce development agencies can use certification as
capstones to class work and connections to related training programs. Career applicants in this area
benefit from the credential as it is portable, recognizable and supported by the retail sector.
The skills development approach that has been implemented here in the Milwaukee area has been
based on a partnership approach; MATC has been working with the Milwaukee Area Workforce Board,
the Multicultural community organization (NRF certified testing site) and retail sector employers and
associations to recruit, assess and train participants for careers in the retail sector. With an onsite
facility located in the Bay Shore Town Center mall, known as Career Works, the consortium has carried
out a series of training and assessment sessions. The emphasis has been to meet the staffing and
employee needs of the retail industry. Career Works has also worked with area employers on training in
customer service for call center staff, promoted career / job fairs and facilitated application and hiring
processes.
For individuals who are planning for a career in retail occupations, the NRF certification process
provides a straightforward approach to documenting skill sets for this sector. The steps include the
following:
1.
2.
3.
4.
Review knowledge and skill areas in the certification exams to determine if training is needed,
Schedule exam at the local testing center,
Complete the online exam and receive instant notification of pass/fail status, and
Passing candidates receive a formal certificate and letter of recognition.
8
Community Based Job Training Grant – WISTEC
Grant Timeframe
Number enrolled
Number capacity building
Number of classes held
Curriculum for classes
Number of certifications
Fiscal Yr 2011
162
1209
11
1
1
Overall Grant Results
854
4836
80
15
12
Community based job training grants are employer-focused and build on the High Growth Job
Training Initiative, a national model for demand-driven workforce development implemented by
strategic partnerships between the workforce investment system, employers, and community colleges
and other training providers. The primary purpose of the WISTEC grant was to build the capacity of
Milwaukee Area Technical College to train workers with skill sets required to succeed in high
growth/high demand industries.
The US Department of Labor funded MATC’s grant application in Advanced Manufacturing and
Energy for a three year period. The grant was successfully completed and closed out as of December,
2010. The project had five key goals:
1.
2.
3.
4.
5.
Curriculum development and alignment between secondary and post-secondary institutions.
The WISTEC grant provided focus on key courses in the Science, Technology, Engineering, and
Math (STEM) areas to ensure articulation and expand the offerings at area high schools.
Teacher training and certification was a critical aspect of the grant as area high school teachers
and MATC instructors were provided career development opportunities, while expanding the
number of certified faculty for emerging courses and certifications in advanced manufacturing
and energy related career areas.
Career planning, effective training and implementation systems and strategies were utilized in
the training that was carried out, in partnership with the area workforce board, the dislocated
worker programs and area community based organizations. More than 850 enrolled in training
over the course of the grant and 162 enrolled in training during the last phase of the project.
The grant targeted participants with skill deficits through reorganizing and reconfiguring
curriculum and student preparation.
Finally, the grant worked diligently to Increase the number of advanced and technical core
certifications so that students can more effectively build their credentials for careers in these
fields. Certifications were developed in consultation with key departments with the Technology
and Applied Sciences Division.
9
Food Share Employment and Training Program (FSET)
FSET Grants
Core
Match
Number of projects
PACE Program
Three Projects
Number of Students
833
45
Number of Classes
College enrolled
3
Estimated Revenue
$500,000
$500,000
The Food Stamp Employment and Training (FSET) is the employment and training program for
the Supplemental Food and Nutrition Program (SNAP) and administered by the state. Locally, the
Milwaukee Area Workforce Investment Board (MAWIB) subcontracts with MATC and three other
agencies that manage the Job Centers (Maximus, YWCA and UMOS). The core State FSET program is a
combination of federal and GPR funds. Wisconsin operates a voluntary program and participants may
enroll in the following areas: Education, Job Search, Work Experience or Self Employment. Post
secondary education must be for at least two months but not more than two years, including short term
certificates or diplomas through a local technical college. MATC’s FSET planning team is co-chaired by
the Director of OWED and the Director of Grants and Development.
MATC FSET services consist of closed sections for prevocational training and career readiness
services for selected community based learning center students. The types of short term training
delivered since 2009 includes Office Skills Practicum, IBEST Office Technology Microcomputer Skills,
IBEST Energy Efficiency for Building Construction, General Banking and Finance, Culinary Arts,
Fundamentals of Manufacturing Skills and General Health Care Skills. FSET students who enroll in the
college are also enrolled in PACE, which provides case management and support services to facilitate
successful completion of college technical diploma and associated degree programs.
As part of the MATC plan, 50-50 matched resources increase the number of students served. This
model is designed to enhance career pathways for FSET students enrolled in basic skills.
1. Students enrolled in an adult basic skills program (NRS level 3 or below) will receive tutorial
support services via supplemental computer based instruction to increase students reading
academic skills and to demonstrate grade level gain improvement to the next NRS level, based
on a pre and post TABE-test assessment.
2. Students enrolled in an adult basic skills program and placed in NRS level 4 or higher will utilize
WisCareer’s occupational interest assessment to determine an occupational goal. Students will
access ACT Work Keys National Career Readiness Certificate (NCRC) occupation data bank to
determine foundational skill levels necessary for the selected occupation. Instruction will be
provided via Key Train as well as a “soft skill” assessment using AccuVision and Personal
Qualities Skills Development (PQSD) to enhance student success along their career pathway.
10
Grants and Grant Development
Over the past year, OWED staff joined with various units of the college and external partners to
increase grant resources for workforce development and related efforts. The office closely works in
partnership with the MATC Office of Grants and Development to collaborate both in grant writing and
implementation.
A number of the grants administered from this office have been referenced elsewhere in this report.
The following are a listing of the grants received by this office:
•
•
•
•
•
•
•
•
An annual grant application to DOT for motorcycle training.
The FSET program funding and transitioning with partners to a MAWIB based system.
WISTEC, a DOL funded grant was for a three year period and FY2011 was the period for the final
phase of the grant.
A MSSC, MATC Foundation grant was funded for the entire fiscal year and worked to develop
MSSC certification systems to prepare high school students for manufacturing careers.
The MSSC Regional Grant was developed in conjunction with regional partners including the
WRTP and the area workforce boards to increase the recruitment of manufacturing employees
for certification in the MSSC area.
A Power Control Industry Partnership grant was developed and funded over the past six months,
with the training of power control entry level employees for hire at area companies.
Jump Start was a MAWIB grant with MATC as a subcontractor to pilot a team teaching approach
in the preparation of technical and soft skills for occupations in construction and weatherization.
The Green Capacity grant for Photovoltaic Installation Helper training was a MAWIB sub grant to
increase capacity to address skill needs for related energy jobs in the emerging green sector.
Grant development continues to shift toward partnership based and more comprehensive
applications. Over the past year OWED staff worked with the Grants office in a number of sectors:
•
•
Several applications were developed for the health and related areas, including a close
collaboration with the Health Information Technology (HIT) grant providing support on
instructors and facilities.
Several applications which required collaborating with departments as well as state wide or
regional grant developments. The sectors included Information Technology, Machining, and
Welding and Fabrication.
11
Continuing Education
Departments
Motorcycle
Traffic Safety and Drive Ed
Clothing, Crafts and Upholstery
Other Continuing Ed
Departments
Continuing Education Totals
Number of Students
298
4133
685
409
Number of Classes
31
218
91
52
Estimated Revenue
$93,400
$661,516
$105,200
$57,842
5525
392
$917,952
MATC has traditionally provided continuing education classes to meet a variety of community
needs and interests. The college has pulled together twelve departments of continuing education and
assigned the management, implementation and oversight to this office. This provides an overview on
these courses.
The Motorcycle Program is funded through the Wisconsin Department of Transportation and provides
Basic Rider motorcycle licensing training to individuals across the district. This program prepares
individuals in motorcycle safety and an understanding of the State of Wisconsin rules and regulations.
Through hands training using provided motorcycles, students gain the knowledge and experience to
qualify them for a motorcycle operator’s license.
The Traffic Safety and Driver Education program provides classes training and education on the hazards
and costs of driving under the influence to youth and adults, first time and multiple offenders, and
underage court mandated individuals due to alcohol and drug related violations. The Traffic Safety
department also provides driver safety classes for other traffic violations such as speeding, reckless
driving and/or other minor traffic offenses that threaten driving privileges. Responsible Beverage
classes provide the training and certification required for individuals to serve alcohol.
Clothing, Crafts, and Upholstery classes are provided to citizens in our community who wish to learn or
develop their skills in these traditional areas for their business or home improvement activities. Many
individuals attracted to these courses are of retirement age.
Other Continuing Education Departments include commercial and related arts, horology (watch
making) and foods. Classes are provided on campus or at outreach locations. The college also works
with the UW School for Workers to coordinate classes for leadership development and training.
12
MATC— Office of Workforce and Economic Development
Summary of Activities
OWED Activity
Contracts
Grants -WAT
Grants - MSSC
Grants - WISTEC
Grants - FSET
Grants - Other
Continuing Ed
Totals
Estimated
Revenues
$2,045,087
$ 305,671
$ 143,000
$ 200,000
$1,000,000
$ 175,000
$ 917,952
$4,786,710
Number of
Students
5240
181
120
162
878
90
5525
12,196
Number of
Classes
142
10
12
11
95% - program students
4
392
571
Number of
Companies
35
8
5
8
0
4
0
60
As the above chart shows, the contracting function of the office makes up more than 40% of the
revenues and about the same proportion of the students who enrolled in OWED based offerings. Within
this area, we carried out considerable work in meeting continuing and advanced certification. Offerings
were delivered in barber and cosmetology, medical coding and surgical technician training. Additionally,
classes in fire safety certification as well as related areas were popular offerings.
It should however be noted that we consider all of the programs and classes that we are
connected with as key ways to connect past, present and future students with the college and provide
beneficial education and credentials they need to be successful in their careers.
For the WAT grants, this year marked a shift from a contract based approach to a grant delivery,
making this an important economic development strategy to effectively work with companies. The
grants in the MSSC area and through WISTEC provided resources for the college to extend our training
and certification work, while enhancing the capability of the college to devise new courses and certifying
methods to increase credentials of the local workforce.
The FSET grant and related grant work has provided the potential for the college to focus on
developing the pathways and more flexible curriculum to meet the training and educational needs of
working men and women.
The Continuing Education Departments include a wide variety of offerings and the intent of the
OWED is to reconfigure these offerings into a cost effective approach to assist citizens in meeting their
personal and occupational development goals.
13
Revenues and Cost Savings generated for the college
The Office of Workforce and Economic Development is a slim staffed unit of the college.
However, the critical budget issues confronting the college require that all units need to manage
effectively and be creative in efforts that can generate revenues and, at the same time, create savings
for the college as a whole. The current year has been challenging as several rounds of budget
reductions were requested of all units. At the same time, the OWED staff has diligently worked to
increase revenues while exacting cost savings for the college.
Revenues
Total contracts
$2,045.087
Total direct costs
$1,595,686
Indirect revenues
$282,222
Margin revenues
$179,456
Total revenues— indirect and margins
$ 461,678
Cost Savings
Staffing Allocation reductions
One full time staff position
Estimated Savings
$100,000
One part time staff position
Estimated Savings
$ 47,600
Three full time faculty positions Estimated Savings
$420,000
Contract and Grant Instructional Savings
Full time faculty load charged
to contracts
Estimated Savings
$125,000
Full time faculty load charged
to WISTEC grant
Estimated Savings
$210,000
FSET Match Grant
Estimated Savings
$ 84,456
Total Cost Savings
Grand Total Combined Revenues and Cost Savings
$ 987,056
$1,448,734
14
OWED Structure and Staff
Vice President, Dr. Pablo Cardona
OWED Director, Duane Schultz
Key Functions:
•
•
•
•
•
Business Outreach & Contract Services
Workforce Development &
Community Partnerships
Continuing & Career Education
Grants Development and Implementation
Administrative and Program Support
Staff:
Al Luna & Rose Farrar
Dick Buschmann & Candy Zielinski
Mary Jo Travis & Sandra McClary
Regina Moore, Kathy Petrovich &
Shelly Helf
The OWED office facility is located adjacent to the West Allis Campus at 1205 S 70th. The office
reports to Dr. Pablo Cardona, VP at the West Allis Campus.
Staff
Duane Schultz
Dick Buschmann
Alfredo Luna
Mary Jo Travis
Sandi McClary
schultzd@matc.edu
buschmar@matc.edu
lunaa@matc.edu
travismj@matc.edu
mcclarys@matc.edu
Full Time Faculty
Donald Wlodarski wlodarsd@matc.edu
Hoja Stolen
stoleng@matc.edu
Rose Farrar
Candice Zielinski
Regina Moore
Kathy Petrovich
Shelly Helf
farrarr@matc.edu
zielinc@matc.edu
moorer@matc.edu
petrovik@matc.edu
helfs@matc.edu
Betsy Johnson
Mitch Anderson
johnsone@matc.edu
andersmd@matc.edu
It should be noted that more than 100 full and part time faculty provide instruction on an
ongoing basis to execute the contracts, grants and the continuing education offerings. For many
instructional assignments, full time departmental faculty as well provided outreach based instruction.
Finally, specific kudos are included here for Ms. Mary Heiser, word processing associate who retired on
June 30th, 2011 and Mr. Greg Hansen who retired in December, 2010 as a full time faculty member and
a key contributor to the MATC Traffic Safety Program.
15
Partners and Participating Companies
Workforce and Economic Development Partners
Milwaukee Area Workforce Investment Board and related regional workforce boards
Mayor’s office and the Milwaukee Economic Development Corporation
Milwaukee Metropolitan Association of Commerce and Area Chambers
Milwaukee Public Schools and all public schools across the district
UWM, Marquette and Milwaukee School of Engineering
Gateway Technical College, Waukesha County Technical College and the regional Tech Colleges
Community Based Economic Development organizations such as Esperanza, Riverworks,
Northwest Community Development Corporation, UMOS
Small Business Development agencies such as the Women’s Business Initiative Corporation
Neighborhood and Community Groups such as the Garden Homes neighborhood, 30th Street
Corridor and Northcott Neighborhood Center
M7
Participating Companies
ABB Robotics
Master Lock Corporation
Advance Die casting
Metalspun Products Company
American Electric Power
Miller Coors
Astronautics
Miller Compressing
Briggs & Stratton Corporation
Milwaukee Gear Company
Calibre, Inc.
National Technologies
Charter Manufacturing Company
P & H Mining
Columbia Grinding
PPG Industries
EGS Electrical
Pieper Electric, Inc.
ER Wagner Company
Reich Tool and Design
Falk Corporation
Rexnord
Federal Tool Engineering
Rockwell Automation
Ford Motor Company
Siemens
GE Healthcare
Snap-On Tools
Harley-Davidson
Stainless Foundry
Helgesen
Super Steel
Helwig Carbon Products
Tramont Corporation
Johnson Controls
Visa Lighting
KMC Stampings
WE Energies
Milwaukee Electronics (MEC)
Weyerhaeuser
16
Training Offerings Provided to Area Companies and Organizations
Leadership
Accelerated Management Programs
Achieve Global
Building High-Performance Teams
Covey’s 7 Habits
Effective Meeting Skills
Organizational Leadership
Supervisory Development
Total Quality Management
Customer & Market Focus
Cross-Cultural Communications
Foreign Languages
High Impact Business Writing
High Impact Customer Service Series
Quality Function Deployment
Service Plus
Telephone Techniques
Value Stream Mapping
Human Resource Focus
Communication Skills
Diversity in the Workplace
English as a Second Language
Group Facilitation Skills
Sexual Harassment Prevention
Organizational Effectiveness
Baldrige Assessment
ISO/QS9000
Teambuilding
Project Planning Skills
Conflict Management
Manufacturing Skill Standards Council
Safety Assurance
Quality and Continuous Improvement
Manufacturing Process
Maintenance Awareness
Logistics – CLA/CLT
Strategic Planning
Cellular/Flow Manufacturing
Change Management
Facilitation Skills
Failure Mode & Effects Analysis
Management & Planning Tools
Strategic Planning Training & Services
Scenario Planning
Superior Selling Strategies
Computers and Information Technology
Computer Skills
Wireless Technologies
Video-Conferencing via satellite
Cisco
Microsoft Active Directory
Network Security
Problem Solving
Continuous Quality Improvement
ISO 9000
Lean Transformation
Quality Principles
Quality Tools and Six Sigma
Process Mapping
Project Management
Industrial and Technical Skills
Electrical / Electronics
Electrical Codes
Emergency Response
Forklift Safety
Geometric Dimensional Tolerancing
Hydraulics/Pneumatics
Lean Manufacturing
Machine Tool
Metrology
SPC/Blueprint Reading
Technical Skills including CNC
Welding Training, Testing / Certification
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